What you'll do:

As a Credit Loan Operations Analyst, your role will be pivotal in managing the full spectrum of credit operations within the organisation. You will be entrusted with the responsibility of executing comprehensive credit operations processes from underwriting to documentation and monitoring. Your expertise will also extend to managing various loan operations activities. Collaborating with internal stakeholders will form a significant part of your role as you work towards ensuring timely processing of credit and loans transactions. Monitoring credit exposures and identifying potential risks wi

Your commitment to compliance will be crucial in adhering to regulatory requirements related to credit and loans operations. Furthermore, your ability to drive process improvements will contribute significantly towards enhancing operational efficiency.

• Execute end-to-end credit operations processes including underwriting, documentation, and monitoring.
• Manage loan operations activities such as loan booking, disbursement, repayment processing, fee collection and collateral management.
• Collaborate with internal stakeholders including relationship managers, risk management, compliance, and legal teams to ensure timely and accurate processing of credit and loans transactions.
• Monitor credit exposures, loan portfolios, and trade finance transactions to identify potential risks and implement appropriate risk mitigation strategies.
• Ensure compliance with regulatory requirements, internal policies, and procedures related to credit and loans operations.
• Provide coverage and support to other team members where necessary.
• Drive process improvements and automation initiatives to enhance efficiency and effectiveness in credit and loans operations.
• Handle governance related activities such as start of day and end of day checking, monitoring and reporting.

What you bring:

As the ideal candidate for the Credit Loan Operations Analyst role, you bring a wealth of experience in banking operations, specifically in Credit and Loans Operations. Your strong understanding of credit risk management principles, loan documentation and processes will be key to your success in this role. Your excellent communication and interpersonal skills will enable you to collaborate effectively with cross-functional teams. Your ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail will be highly valued. Your proficiency in using banking systems and Microsoft Office suite will be beneficial, as will your knowledge in LIQ system. Your excellent analytical, problem-solving skills will be crucial in this fast-paced environment. A proven track record of process improvement and project management initiatives will further underscore your suitability for this role.

• Bachelor’s degree or higher with at least 5 years’ working experience in banking operations with a focus on Credit and Loans Operations.
• Strong understanding of credit risk management principles, loan documentation and processes.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• Ability to plan, prioritize work efficiently, manage time effectively, and pay exceptional attention to detail.
• Proficiency in using banking systems and Microsoft Office suite. Knowledge in LIQ system is beneficial.
• Excellent analytical, problem-solving skills with the ability to work effectively under pressure.
• Proven track record of process improvement and project management initiatives.
• Good understanding and knowledge of OFAC/Anti-boycott/Anti-Money Laundering/High Risks Transaction.
• Sound knowledge of regulatory requirements and industry best practices in credit and loans operations.

What sets this company apart:

Our client is a leading global bank that prides itself on its commitment to providing high-quality services to its customers. They are known for their inclusive work culture that values diversity and promotes professional growth. They offer a supportive work environment where innovation is encouraged, and employees are empowered to make a difference.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Job Purpose

• This role reports to the Operations Director in Singapore and will work with other senior team members globally to deliver the full range of investment operations services for Lighthouse Canton.

Individual Contributor or People Manager

• Individual Contributor/People Manager.

Duties and responsibilities

• Work closely with other senior team members with the Investment Operations Group to deliver the full range of services in an effective & efficient way within a robust operational risk framework.
• To work with existing systems and tools to streamline and drive operational efficiency. Maintaining and updating data in PMS.
• Develop strong relationships with internal stakeholders and external parties such as Bankers, Custodians, Prime Brokers, Fund Administrators, Auditors and other service providers to facilitate the delivery of operational services and meet KPI objectives.
• Participate in investments and business initiatives to provide strategic and operational inputs.
• Strengthen the governance process within the investment operations group team.
• Ensure appropriate checks and balances are in place so that all credit, market, operational, regulatory/compliance and business risks are managed and measured.
• Compile fund performance, portfolio, and other reports required by management.
• Deliver back & middle office functions such as:

1. Daily trade confirmation, settlements, cash, and position reconciliations.
2. Daily P&L calculation, Risk & Collateral management.
3. Review and verify weekly/monthly NAV calculations prepared by the administrator.
4. Compile Fund Performance updates, portfolio, and KPI reports required by management, current and prospective investors.

• Prepare regulatory reports-Regulatory Reporting such as MAS Surveys, Hong Kong SFC short reporting, ASIC short reporting, etc and ensure adhere to applicable regulatory requirements across jurisdictions
• Provide inputs to IR Team on the Fund newsletters/ factsheets.
• Assist on other ad-hoc projects or tasks as may be required such as fund set up across jurisdictions.

Prior Work Experience

• 5-7 years relevant experience in Banking and/or Asset Management.

Qualifications

• Strong understanding of investment products ideal if candidate has strong accounting, investments educational background such as ACCA.

Domain Skills

• Good understanding of Reconciliations (Cash + Position).
• Expertise in producing/ reviewing NAV reports & Flash P&L reports for Traders & PM’s.
• Have historically active interaction with industry participants such as counterparties, clearers, custodians, fund administrators, vendors etc.
• Familiarity with capital markets technology such as Portfolio Management, Order Management, Reconciliation systems.
• It would be a plus if the candidate understands multi asset classes including Private Equity / Venture Debt.

Soft Skills

• Excellent interpersonal and communication skills – candidate will need to be able to interact with all levels of internal and external stakeholders.
• Strong process and systems orientation.

Our client a well-known Insurance business is hiring an Operations Advisor for a 12-month contract.

Key Responsibilities:

• Proficient in managing daily requests for unit trust transfers, from initiation of request to completion.
• Timely and accurate processing of unit trust requests
• Effective management and resolution of failed transfers.
• Provide seamless, efficient, effective, and value-added services to the front office.
• During processing, ensure adherence to established procedures, control guidelines, market regulations, and compliance framework.
• Action on mailbox inquiries
• Ad hoc tasks as assigned by the Line Manager.
• Serve as Processor or Checker for various tasks
• Account maintenance such as onboarding and updating assignments of Firms and Financial Advisors
• Ensure compliance with all applicable laws and regulations relating to the above functional activities.

Requirements:

• 1-2 years relevant experience
• Meticulous with good attention to detail.
• Curious mindset
• Strong interpersonal and communication skills, able to interact effectively with various stakeholders (Front Office, Fund Houses, other financial institution counterparties, etc.).
• Good knowledge and hands-on experience in transfers-related functions in Unit Trust (preferred)

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1435178, Nadiah Marican

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirement:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of investment operations experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

About the job

As an Operations Lead for a fast-growing direct-to-consumer contact lens brand, you will oversee the day-to-day operations and logistics of order fulfillment, inventory management, customer service, and sustainability initiatives. You will work closely with various internal teams and third-party partners to ensure smooth, efficient processes and an excellent customer experience. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously.

Key Responsibilities:Order Fulfillment & Customer Service

Order Processing & Fulfillment

• Monitor and manage all incoming orders to ensure they are processed and fulfilled in a timely manner.
• Check for last-minute order changes in customer engagement platforms (or equivalent systems) to ensure accuracy. Submit fulfillment orders ensuring all logistics and stock are aligned.

Customer Service Management (Order-Related)

• Oversee the order-related customer service operations, ensuring that customer inquiries, complaints, and feedback are addressed promptly and efficiently.
• Work with the customer service team to resolve any order fulfillment issues (e.g., incorrect shipments, returns, amendments and exchanges).

3rd-Party Logistics (3PL) Partners

• Manage relationships with external fulfillment partners and ensure they meet service level agreements (SLAs) regarding order fulfillment, shipping times, and product quality.
• Conduct regular reviews and evaluations of 3PL performance to ensure consistency and quality standards.

Sustainability and Project Operations

Advocate Location Management

• Serve as the Primary Contact (PIC) for advocate locations, ensuring smooth communication and operations.
• Coordinate logistics with advocate locations to ensure recycling bags are sent in time for pickup.
• Manage the relationship with advocate location PICs, ensuring satisfaction with the program and smooth operational processes.
• Ensure that the courier is contacted and scheduled for collection when advocate location PIC reports that the bags are full.
• Coordinate with the marketing team to ensure that awareness materials (e.g., leaflets, posters) are provided to advocate locations to educate consumers about the recycling program.

Recycling Program Management

• Oversee the sustainability initiative involving the collection of used contact lens blisters, including liaising with recycling plants.
• Ensure that blisters are properly sorted and ready for recycling according to the plant's requirements.
• Weighing and recording the amount of material (in kilograms) collected for tracking and reporting purposes.
• Advocate Location Awareness:

Inventory Management

Inventory Forecasting

• Develop and maintain accurate inventory forecasts to ensure adequate stock levels are available for order fulfillment while minimizing overstock.

Inventory Systems & SOP Implementation

• Implement and manage inventory management systems to track stock levels in real-time.
• Oversee the integration of these systems with order fulfillment and customer service platforms to ensure seamless operations.

Stock Count & Reporting

• Conduct real-time stock counts to ensure inventory accuracy and prevent stockouts.
• Generate weekly reports on inventory levels, stock turnover, and any discrepancies for review by senior management.

Volunteer Management (Sustainability Initiative)

Volunteer Recruitment, Training and Coordination

• Lead the recruitment process for volunteers involved in the sustainability initiative (e.g., foils peeling and blister sorting).
• Ensure that volunteers are trained in the proper procedures for handling materials for recycling.
• Track volunteer participation and performance, ensuring that targets for the sustainability program are met.

Key Qualifications & Skills Required:

• 3-5 years of experience in operations management, ideally in a D2C or eCommerce environment.
• Experience in order fulfillment, logistics management, and customer service is a plus.
• Sustainability program management experience is highly desirable.
• Strong organizational and time management skills, with the ability to juggle multiple tasks and priorities.
• Proficiency in inventory management software and basic Excel skills.
• Excellent communication and interpersonal skills, with a strong ability to build and maintain relationships with internal and external stakeholders.
• Problem-solving mindset, with the ability to resolve operational issues quickly and efficiently.
• Data-driven approach to decision-making and performance tracking (inventory levels, 3PL performance, etc.).
• High attention to detail, especially in tracking inventory and monitoring fulfillment processes.
• Proactive and hands-on leadership style.
• Passion for sustainability and environmental initiatives.

About the role

CGS International Securities Pte. Ltd. (CGS International) is an award-winning and market leading integrated financial services provider, ranked among the top securities houses in Asia.

CGS International taps on our wealth of global and ASEAN insights to offer equities trading, leveraged products, wealth management, investment banking, equities research, Shariah-compliant financing, fixed income, currency and commodities, structured products and prime brokerage services in over 15 countries and regions.

Along with its parent organisation China Galaxy Securities, a leading securities house in China, CGS International is trusted by more than 15 million customers globally.

We are seeking a committed individual to join the equities operational team to support the daily reconciliation process and operational control reporting. The candidate needs to be attentive to details with data integrity mindset who thrives off learning new skills and challenging yourself in operational efficiency area.

Job Responsibilities

The incumbent will be responsible for:

• BAU processes are timely performed, ensuring daily reconciliation are duly processed, resolved, and escalate recon breaks in a timely manner.
• Ensure accuracy and meticulous in daily processing of records and updates.
• Provide administrative support, documentation, collateral management, and statistics collation.
• Liaise with different stakeholders in supporting the daily operational activities and collaborate with various stakeholders for projects and business initiatives.
• Identify opportunities for process improvements or automation and controls to achieve operational workflow and service efficiency.
• Subject matter expertise on Listed Derivatives and OTC Leverage Forex products, trade lifecycle events and front-to-backoffice processing.
• RCSA (Risk Control Self-Assessment) action plan monitoring and reporting and CSA sampling
• Exchange Clearing activities are performed in accordance with local regulatory requirements.
• Well verse in regulatory reporting, HKEX LOP, SGX PCS, CFTC & CME large position reporting, etc.
• Perform any other responsibilities/tasks as assigned by the Management from time to time.

Job Requirements

To thrive and be successful in this role, you must have / be:

• Minimum degree or its equivalent qualification
• Ideally 10 years in industry experience with minimum 3 years of experience into the manager role.
• Derivative Back office system knowledge
• Exchange clearing system and regulatory knowledge
  Futures industry knowledge
• Good MS Excel /office skill
• Good interpersonal and communication skills
• Familiar with project management and implementation requirement
• Problem solver and equipped with an analytical mind to diagnose issues and ability to think-of-box solutioning is paramount.
• High sense of urgency and dedication to efficiency
• Strong communication, interpersonal and good organizational skill
• Team player, independent, resourceful and able to work well under pressure in a fast-paced environment.
• Keen attention to detail with accountability mindset
• Risk control mindset
• High sense of urgency and dedication to efficiency with process transformation mindset

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Email: [email protected]

Role: Trade Operations Analyst (1 year renewable contract)

Experience: Minimum of 1 year

Location : Marina Bay

Benefits:

• Renewable contract (Performance-based)
• Medical Insurance Coverage
• Leave credits

RESPONSIBILITIES:

• Work closely within VCG, Rates and PC team on rates sourcing process (end-to-end from source to distribution)
• Assist VCG & Rates team for daily BAUs including rate configurations and resolving rate exceptions/investigations
• Perform trending analysis of key market data drivers giving more insights to daily movement.
• Assist with testing of projects and initiatives in rates automation & enhancements across VCG and Rates team, as well as tracking and following up on the status of the various initiatives.
• Responsible for delivery of end of day market data for EOD valuation for an asset class.

QUALIFICATIONS:

• Bachelor's Degree in Finance, Business, or related field
• Good knowledge of treasury products, especially in the areas of Interest Rate/FX products.
• Experience in Commodities would be a plus.
• Banking experience

Key Responsibilities:

• Oversee and plan cash flow activities, ensuring timely management of incoming and outgoing funds.
• Track loan schedules, manage credit facility drawdowns and repayments, and ensure compliance with financing agreements.
• Collaborate with internal teams on trade finance operations, including Letters of Credit, Bank Guarantees, and payment-related processes.
• Conduct multi-currency bank reconciliations and support banking inquiries, including KYC processes.
• Assist in managing banking relationships and financing activities.

Requirements:

• Minimum 1-2 years of relevant experience, with a degree in Finance, Commerce or Business
• Recent Graduates with relevant finance internships are welcome to apply
• Proficient in Microsoft Office applications
• Diligent, proactive and an eye for detail
• Good interpersonal and communication skills
• Able to multitask and work independently
• Exposure to commodity financing is an added advantage

Please contact Brendan Low or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 offices around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.

Investment Services Private Markets

We manage deal structuring, due diligence and closing. We provide financial operations to GIC’s private equity, infrastructure, and real estate assets, as well as tax structuring, corporate holding structures, valuations, and financial reporting.

Investment Finance & Controllers (“IF&C”)

The Investment Finance & Controllers Team is responsible for deal finance advisory including buy-side and sell-side financial due diligence, portfolio control, treasury and cash management, valuations, investment operations, investment and portfolio accounting, financial reporting, and special purpose vehicle management for GIC’s private investments.

We are looking for a suitable Assistant Vice President to join our Controllers team.

What impact can you make in this role?

You will be part of a team that is an integrated investment service team that partners the business in providing services to support private markets investment.

We are seeking an Assistant Vice President to focus on investment operations. This role involves interactions within IF&C, identifying continuous improvements to our processes, streamlining complexities in our operating model , and ensuring the seamless integration of these solutions into our investment operations. This role works closely with internal and external stakeholders to support finance operations throughout the investment’s life cycle.

What will you do as an Assistant Vice President?

• Review deal activities throughout the investment life cycle, such as setting up investment structures, bank accounts, provision of KYC documents, funding process for investment funding (capital calls, loan drawdowns, etc)
• Review system set up of new deals and ongoing maintenance, etc
• Review ongoing investment activities such as receipts from fund distributions, repayment and interest from private loans, etc
• Drive month-end / year-end closing activities
• Accountable as a process owner for selected processes
• Assist with internal / external audits when required
• Proactively identify areas for streamlining, automation or outsourcing to enable operations to scale
• Participate and drive workstreams independently to support business process simplification and efficiency initiatives
• Respond to information needs of management and internal/external stakeholders
• Provide coaching to new and junior team members

What qualifications or skills should you possess in this role?

• Bachelor in Accounting, Finance or relevant disciplines
• At least 4 years relevant accounting work experience in the finance, accounting or private markets industry (not limited to private equity, private credit, real estate, infrastructure)
• Self-starter who is detail oriented, very organized and pro-active in executing responsibilities
• Demonstrate a strong risk attitude
• Demonstrated ability to multitask, manage and complete multiple priorities on time with minimal direction
• Displays behaviours of self-reliance
• Displays high intellectual curiosity and innovative mindset
• Focuses on delivery excellence and accountability
• Able to work independently to meet deadlines
• Strong stakeholder management skills
• Proficient in Microsoft Office applications

Work at the Point of Impact

We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard. Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.

Flexibility at GIC

At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.

GIC is an equal opportunity employer

GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please email [email protected] at any point of the application or interview process if adjustments need to be made due to a disability.

Learn more about our Investment Services Private Markets Department here: https://gic.careers/group/investment-services-private-markets/

To be considered for the role, please submit a formal application through the GIC Careers site at

https://careers.gic.com.sg/job-invite/16011/

Our client is a leading provider of maritime energy solutions.

• Oversee deliveries between vessels and vendors, ensuring efficient and timely coordination.
• Provide regular updates to stakeholders, monitor docking schedules, and manage the issuance and confirmation of NOR.
• Track vessel downtime, coordinate meetings, and ensure effective communication between all relevant parties.
• Maintain accurate records and documentation to ensure compliance with company policies and procedures.

Requirements:

• Diploma and above
• At least 2 years of working experience.
• Strong coordination skills to work effectively with stakeholders and prioritize tasks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities:

• Assist on daily duties of employees to ensure that quality standards are being met and proper procedures are being followed
• Provide guidance to employees in handling errors, problems, complaints and/or disputes
• Manage cycle counting program according to SLA
• Investigate stock discrepancies and feed causes for stock discrepancies through to the operation
• Investigate internal excess & short picks and feed causes through to the operation
• Report on any stock adjustments; including the reasons for these adjustments
• Ensure KPI is met and prompt submission of reports to Supervisor/ Manager
• Interpret and explain work procedures and policies to staff
• Prepare and manage reports, manuals, and other documents using a WMS or SAP
• Initiate and maintain orderly records in compliance with company regulations
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Perform ad-hoc tasks as assigned by Manager in support of operations when necessary

To be successful in this role you will require the following:

• Knowledge and working experience of supervisory principles and practices.
• Should also possess excellent computer skills, analytical skills, presentation skills, and good people skills.
• Strong problem-solving ability teamed with the ability to delegate work.
• Capacity to manage and maintain an effective team environment.
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management.
• Consistently demonstrate, implement and maintain an excellent service quality at all levels of the organization.
• Capacity to manage and maintain an effective team environment
• Able to follow, perform and maintain a good and positive performance in both housekeeping and safety related task assign by the management

• Manage day-to-day freight operations, with a focus on air freight, and occasional trucking and ocean freight.
• Work with 3PL warehouses and freight providers to resolve issues like documentation errors, cargo damage, and discrepancies.
• Respond quickly to stakeholders’ shipment-related queries.
• Handle escalations and resolve conflicts.
• Investigate shipment issues and implement solutions to avoid future problems.
• Monitor the performance of 3PL transportation teams and freight providers.
• Ensure agreed service standards and KPIs are met.
• Suggest and follow up on improvements for operations and systems to increase efficiency.

Requirement:

• At least 3 years of experience in a similar role, especially in air freight operations.
• Available to support weekends during peak times, with remote work options.

Additional information:

• Knowledge in SAP will be an advantage
• Located in Changi (Nearest MRT Expo)
• Up to $6000
• 1 year contract

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Get to know the Team

The Singapore Operations team oversees, shapes, and grows the business in Grab Singapore. We contribute to Grab's vision of being Southeast Asia's superapp by providing everyday services that matter most to consumers in Singapore. We develop business strategies that help us achieve our vision in serving our community.

As part of the Singapore Operations team, you will help connect Singapore customers to a wide array of merchants, from familiar favourites to emerging stars, through our many delivery partners. Join the Merchant Acquisition team, acquire and grow Grab's merchant network, bringing even more exciting brands, value, and options to eaters in Singapore!

Get to know the role

You will support the Merchant Acquisition Team by tracking market trends and delivering applicable business insights, analysing sales pipeline and conversion data, and optimising processes to increase sales efficiency and growth across several Grab verticals - GrabFood, Dine-Out, GrabMart, and GrabPay.

You will report to the Head, Sales and Grab Merchant Centre in Singapore.

This role will be onsite at Grab office.

The Critical Tasks You Will Perform

• You will lead market research and identify merchant acquisition opportunities across GrabFood, Dine-Out, GrabMart, and GrabPay.
• You will develop and implement sales processes to enhance efficiency throughout the sales cycle, from lead generation to merchant onboarding.
• You will build comprehensive dashboards by using data from multiple sources to analyze sales performance.
• You will support the planning and execution of sales incentive schemes to achieve business objectives.
• You will create detailed and impactful presentations for key meetings to communicate sales strategies and performance metrics.
• You will collaborate with cross-functional departments on projects.
• You will manage administrative tasks for the team, including employee management and systems access.

Solar Marine, a dry bulk owner / operator specialized in dry bulk market. With a strong commitment to safety, sustainability, and innovation, we provide world-class services to our global clientele. Our fleet of state-of-the-art vessels and our experienced team are at the heart of everything we do, ensuring we deliver on our promises, day in and day out.

We are seeking a highly motivated Operations Manager to join our expanding team here in Singapore:

Job Description

• Maintain the safety standards and procedures of the day-to-day operations of the vessels we are operating
• Monitor and analyze shipping costs, identify opportunities for cost optimization, and implement effective strategies to enhance operational efficiency
• Coordinating with the legal and insurance team to minimize risk and exposure
• Acting as a liaison between management and chartering
• Keep charterers and owners advised on all post-fixture activities to ensure relevant operational information is passed on timely
• Liaise with clients on resolution processes for post-fixture issues
• Handle post-fixture tasks such as freight invoices, demurrage/dispatch, and port disbursement accounts

Requirements

• At least 5 years of experience in dry bulk operations
• Strong knowledge of commercial, technical and operational aspects of the industry
• Understanding of the Far East & South East Asia trade patterns

We invite suitable candidates to submit:

• Complete overview of your background in the form of a comprehensive CV
• Detailed employment history, including achievements
• Education background
• Recent business photograph

Responsibilities:

• Oversee and streamline the bank's operational workflows, including settlements, reconciliations, and transaction processing.
• Resolve discrepancies and ensure the accuracy of financial data.
• Work closely with front-office teams to support trade execution and post-trade processes.
• Prepare operational reports and identify areas for process improvement.

Requirements:

• Bachelor’s degree in Business, Finance, or related discipline.
• 1-3 years of experience in banking operations or trade support.
• Proficiency in operational tools and financial systems.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

About Us:

We are a multi-family office managing the wealth of a number of ultra-high-net-worth (UHNW) families. Our team is dedicated to providing customized solutions across investments and risk management, family governance, wealth transfer planning, strategic support for family businesses and philanthropy. As we grow from a small to a medium-sized enterprise, we seek an experienced Head of Operations to ensure operational efficiency and support both our front and back office teams. This is a unique opportunity to contribute to a dynamic and fast-growing industry in Singapore.

Key Responsibilities:

Operational Leadership: Provide vision, direction and oversight for current operational staff to ensure high service quality for clients.

Implementation: Support the CEO and General Counsel to implement and maintain operational guidelines, trade instructions, and internal policies. Ensure that all processes align with regulatory requirements and best practices.

Compliance Framework: Continuously help develop and refine the operational and compliance frameworks to support the business’s strategic goals, ensuring adherence to legal and regulatory requirements.

Technology & Infrastructure Oversight: Take ownership of the company’s IT and office infrastructure, ensuring seamless operations, regular maintenance, and adherence to safety protocols.

Data Management & Reporting: Ensure the timely and accurate management of client data and regulatory filings. Oversee client reporting processes and ensure deadlines are met.

Board & Executive Reporting: Provide regular and ad-hoc operational reports to the Board, CEO, and General Counsel. Identify areas of improvement and provide insights into operational efficiencies.

Team Collaboration: Work closely with the front office to ensure that client service levels are maintained and enhanced. Collaborate with internal stakeholders to drive continuous improvement across all functions.

Vendor & Partner Management: Manage relationships with external vendors, service providers, and IT consultants, ensuring the highest standards of service delivery.

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Required Qualifications:

Proven experience in operations management within the financial industry, ideally within wealth management, private banking, or family office environments.

Strong knowledge of compliance and regulatory frameworks applicable to financial services in Singapore.

Leadership experience in managing and developing high-performing teams, with a demonstrated ability to take ownership and drive results.

Technologically savvy, with experience in overseeing IT infrastructure, ideally with an understanding of digital architecture and software platforms.

Strong Microsoft office skills including PowerPoint and Excel.

Exceptional organizational skills and a commitment to operational excellence, with a focus on process improvement and risk management.

Strong interpersonal and communication skills, with the ability to collaborate across all levels of the business and build relationships with internal and external stakeholders.

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What We Offer:

The opportunity to work within a growing organization, with the ability to shape and influence the business’s future.

A collaborative and dynamic work environment, offering opportunities for professional growth and development.

This role offers an exciting opportunity to be part of a global team, working in a fast-paced environment where your expertise in trade operations will be highly valued. You'll have the chance to work with a diverse group of professionals and contribute to the success of the business by ensuring smooth operations and effective communication across all levels.

• Opportunity to work in a dynamic, fast-paced environment
• Be part of a diverse and inclusive team
• Contribute significantly to business success

What you'll do:

As a Trade Operations Analyst, you will play a crucial role in ensuring the smooth operation of all trading activities. Your excellent communication skills will be put to use as you liaise with various stakeholders, from traders to regulators. You will be responsible for identifying and resolving any issues that may affect trading operations, maintaining accurate records, and collaborating with other teams to improve operational efficiency. Staying updated on market trends and regulatory changes will also be part of your daily responsibilities.

• Ensure smooth operation of all trading activities
• Communicate effectively with various stakeholders
• Identify and resolve any issues that may affect trading operations
• Maintain accurate records of all trading activities
• Collaborate with other teams to improve operational efficiency
• Stay updated on market trends and regulatory changes

What you bring:

The ideal candidate for the Trade Operations Specialist role brings strong knowledge of trading operations, excellent communication skills, and the ability to identify and resolve issues efficiently. Your experience in record keeping will be invaluable in this role, as well as your ability to collaborate effectively with other teams. Knowledge of market trends and regulatory changes is also essential.

• Strong knowledge of trading operations
• Excellent communication skills
• Ability to identify and resolve issues efficiently
• Experience in record keeping
• Ability to collaborate effectively with other teams
• Knowledge of market trends and regulatory changes

What sets this company apart:

This company prides itself on its commitment to diversity and inclusion, providing a supportive and collaborative work environment where everyone's voice is heard. They offer flexible working opportunities, generous pensions contributions, and training opportunities for their employees. Their dedication to employee growth leadership is evident in their supportive leadership style.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

About the Role:

The Sales Operations Business Partner will own Confluent’s sales processes and work closely with the AVP(s) / RSD(s) of Sales to help manage the team's selling efforts. The Sales Ops Business Partner’s primary responsibilities will be to provide data and analytical support to manage and improve Confluent’s sales processes and cycle, as well as utilizing pipeline data to help report, analyze and forecast the company’s current quarter’s business.
Confluent is a dynamic, fast-paced sales environment that requires excellent communication skills and the ability to multitask on tight deadlines. The ideal candidate will thrive in this environment, possess superior analytical skills and the ability to work well as part of a team

What You Will Do:

• Be responsible for accurate forecasting and pipeline analytics as well as reporting and analysis of sales results (including system dashboards)
• Work with the AVP of Sales, RSD's and Finance to refine go-to-market models and sales methodology, including identifying and solving pain points within the organization and sales process proactively
• Identify issues and solutions to improve the efficiency of the sales force participate in weekly, quarterly and annual sales planning by preparing and supporting the delivery of specific sales coverage and forecasting analytics
• Lead efforts to standardize processes and systems (e.g. Salesforce.com) to enable accurate and efficient data collection and management of the company’s sales efforts
• Partner with the Sales leaders to facilitate our global sales territory planning, by creating and allocating territories as the sales team grows
• Own communication to the field and maintain calendar of communications from a global to sub-region standpoint as well as sales process adoption
• Collaborate across all business units and functions (Finance, Compensation, AE’s, Data Science, BD, Field Marketing, etc.)
• Work closely with other Sales Operations team members to share knowledge, best practices and facilitate standardization across the whole sales organization

What You Will Bring:

• BA/BS degree preferred
• At least 5+ years of Sales Operations experience preferably in a SaaS/Cloud company
• Advanced excel skills required
• Comfortable engaging at all levels in an organization to deliver results
• Excellent communicator with proven ability to clearly convey ideas and information in written and verbal form to a variety of audiences
• Endless curiosity and a need to dive deeper for understanding
• Ability to develop and maintain effective working relationships and display diplomatic and remarkable interpersonal skills with colleagues and other partners

Responsibilities:

• Support investment officers in portfolio management matters in a timely manner, including review of portfolio companies’ corporate actions and providing recommendations.
• Ensure smooth running of post-investment operations, including accurate and timely portfolio reporting and valuation within the organisation.
• Maintain updated and accurate investment data, including portfolio and deal documentation, collection of financial and non-financial data.
• Work collaboratively with internal teams on digitalization and strategic initiatives including vendor management, implementation, and post-implementation activities.
• Continually strive for operational excellence; seek ways to streamline processes and create operational efficiencies.

Requirements:

• Degree in a related discipline (Accountancy, Statistics, Business or Finance), or candidates with relevant working experience (including in investment operations or legal corporate work) may apply.
• Good understanding of accounting and valuation fundamentals. Knowledge of business or corporate law would be an added advantage.
• At least 5 years of relevant experience
• Advanced Excel skills and comfortable with learning new systems during course of work.
• Detail-oriented, organised, meticulous and number savvy.
• Excellent written and verbal communication skills with the ability to engage and interact at different levels
• High sense of accountability, strong will to succeed, demonstrated curiosity and desire to learn
• A proactive team player with the ability to collaborate effectively in a dynamic environment.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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POSITION GENERAL DUTIES AND TASKS :

At least 8 - 10 years’ experience in developing, implementing and maintaining IT systems

Set system administration processes

• Establish goals and priorities, design, planning, day-to-day operation, maintenance, and advanced troubleshooting of systems
• Align system administration with overall strategic IT service direction and business needs
• Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives • Anticipate internal and/or external business challenges and/or regulatory issues
• Develop policies, procedures, and controls to ensure system security

Manage Teams

• Oversee team management including budgets, forecasting, work allocations and staffing
• Develop staff through ongoing coaching, mentoring and career discussions
• Define common goals, direction and accountability among staff • Drive effective performance management practices within department in accordance with company policies and procedures

Requirements / Qualifications

1. Degree in Computer Science, Computer Engineering

2. Minimum 18 years of experience in developing, implementing and maintaining data projects or analytics systems with at least 8 years of project operation management experience

3. Highly-motivated self-starter who will undertake all activities to the highest professional standards

4. Must be cloud certified

5. Good in-depth understanding of data warehouse concepts, data profiling, data verification and advanced analytics techniques

6. Experience in managing a team in operations support and project implementation work

7. Certification in IT operation management is preferred