Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Duration: 4 months

Location: Changi

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

• Assist in the planning and coordination of airport attractions and programmes for passengers and tourists.
• Support marketing efforts through content creation for social media, newsletters, and other promotional platforms.
• Help monitor and manage day-to-day operations, including business operations and coordination with vendors.
• Conduct market research and analyse trends to support marketing and operational strategies.
• Assist in drafting reports and providing insights on the performance of marketing campaigns and programmes.
• Collaborate with the team to ensure smooth execution of events and programmes.
• Manage administrative and on-ground tasks related to marketing and business operations.

Requirements:

• Diploma or degree holder in Marketing, Business, or a related field.
• Strong organisational skills with an eye for detail.
• Excellent communication and teamwork abilities.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

• Bachelor’s Degree with minimum 5 years of relevant experience serving enterprise clients/institutional investors in commercial banks and/or private banks.
• Strong communication, negotiation, and interpersonal skills with a high level of emotional intelligence (EQ)
• Demonstrated ability to build and maintain relationships with clients and stakeholders

Job Description:

We are currently embarking on a significant growth plan to expand our business and seeks for a Senior Manager / AVP Client Success Group Manager to join us as:

The Client Success Group Manager should understand clients’ product requirements, synergise it with MetaComp’s product development roadmap. Candidates who have prior experience in the financial sector or have cryptocurrency experience will be considered favourably.

This is an opportunity to join an entrepreneurial team, focused on innovation and building cutting edge products to support the company’s overall strategy and goals.

Roles & Responsibilities:

• Act as clients’ dedicated point of contact who manage clients’ relationships and enhance clients’ experience on all enquiries thru phone, online or emails.
• Work closely with both internal and external stakeholders to reduce turnaround time while ensuring clients’ needs is satisfied
• Provide utmost support to clients via all communication modes including email, CAMP and other social platforms
• Ensure that the quality services / controls coordinate well with various departments for new contract, program or service implementation and ensures that the implementation is carried out for clients
• Handles complaints escalated from his/her team
• Engage directly with clients and ensure that excellent services are provided to clients

Requirements:

• Bachelor’s Degree with minimum 5 years of relevant experience serving enterprise clients/institutional investors in commercial banks and/or private banks.
• Proficient in both English and Mandarin, with strong written and verbal communication skills in both languages as one needs to manage our English and Chinese-speaking clients and stakeholders.
• Strong communication, negotiation, and interpersonal skills with a high level of emotional intelligence (EQ)
• Demonstrated ability to build and maintain relationships with clients and stakeholders
• Outgoing and personable individual to build rapport with stakeholders
• Knowledge of the crypto industry is a plus

Responsibilities:

1. Strategic Planning and Execution: Assist in formulating and executing business strategies to drive company goals.
2. Process Optimization: Improve business process efficiency and optimize resource allocation.
3. Data Analysis: Analyze operational data, support decision-making, and monitor KPIs.
4. Cross-Department Collaboration: Communicate and collaborate with various departments to ensure smooth project progress.
5. Project and Team Management: Manage key projects and foster team development.
6. Cost and Risk Management: Control operational costs and identify and mitigate risks.

Requirements:

1. Educational Background: Bachelor’s degree or higher in Business Administration or a related field.
2. Experience: 3-5 years of management experience in business operations or a related field.
3. Skills: Excellent communication and analytical skills; familiarity with data analysis tools.
4. Other: Strong teamwork and the ability to handle pressure and complex issues effectively.

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Singapore Based (Changi)
• 5 days - 8am - 5.45pm
• Salary: $2,300 - $ 2,800
• 1-2 years of experience in parts management within the music instrument industry; Proficient computing skills and familiarity with relevant software and systems.
• Career Progression Opportunities

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Requirements:

• 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

This is a full-time, onsite, Customer Service Role which is located at either our Marina Square or Suntec City locations which are adjacent buildings and less than 5 minutes walk to each other. Although shifts will be allocated to a designated site, there will be an opportunity to man either site due to our flexible shifts policy. It is important to note that both the MBPSports Racket sports sites are within 5 minutes waliking and very easily accessed via public transport and situated in the heart of Singapore,s CBD.

If you are selected,

You will work closely with a tight supportive team inclusive of the CEO and Founder, Administrative Manager, Teacher - Coaches , clients and Co-workers in either Suntec or Marina Square (nearest MRT's - Esplanade, Prominade and City Hall) in the day-to-day activities.

Our company has serviced its CBD Marina Square (main office) site for 22 years as a racket sports site manager and is expanding its services to the adjacent Suntec City building from November 2024. We provide endless opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

1. Attend to incoming phone calls, enquiries and deliveries promptly (mostly our bookings will be managed automatically via our online website and app presence).

2. Attend to walk-in students, teacher-coaches, visitors and site stakeholders with care and empathy.

3. Contact site users of cancellation / rescheduling of sessions and reasons changes are necessary.

4. Man the General Office reception counter and ensure it remains clean and tidy.

6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teacher - coaches and clients, trays, filing, collating and printing of documents.

7. Call & engage with clients for administrative matters e.g. GIRO forms, support in opening / registering and maintaining online accounts.

8. Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.

9. Assist with other ad-hoc tasks as assigned by the company e.g. assist in maintaining adequate stock levels by re ordering from our vendors as required.

Job Requirements:

Qualities of Personnel:

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to work independently.

5. Good team player with initiative.

Qualifications, Skills & Experience:

1. Preferably 2 years' experience in front desk reception duties (not essential as full training and guidance will be provided within our orientation that will allow those with no experience quickly gain confidence and in the role.

2. Relevant reception / management experience in a sports setting would be highly advantageous.

3. Experience with administrative work using basic MS Office (Word, Excel).

4. GCE “O” level certificate with at least 2 “O” level passes.

Summary:

Contract Period: From 1 Nov 2024 to 31 Oct 2025 (opportunities to extend and grow within the organisation will be made available and offered to suitable candidates)

Working Hours:

Personnel to be deployed at the following hours (a maximum of 44 hours per week):

Shift 1

• Mutually agreed fixed roster for days 7:00am to 4:15pm, inclusive of 45 min lunch break

Shift 2

• Mutually agreed fixed roster for days 1:45m to 10:00pm, inclusive of 45 min lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Esplanade, Promenade, City Hall

Part Time Service Crew

$12-$14/hr

Have to clock minimum of 28 hours, 4 days a week

Job Scope:

• Assist with daily operation;
• Work in a team along side Operational Manager;
• Serve customers orders
• Ensure overall cleanliness and tidiness of establishment;
• Follow food hygiene practices;
• Take orders from customers and ensure their needs are met;
• Check stocks and update stock list when needed;
• Will be taught simple mixing of drinks

Experience in similar working environment preferred.

Fun and fulfilling working environment!

Tips sharing

Food provided

Performance Bonus

Transport provided

Transport home provided if work till 12am and beyond.

Required to work on Fridays and Saturdays depending on situation.

Rotating shift depending on staff availability.

Can start immediately.

SMS: 98320936 (Ms Ong)

Service Delivery Architect

Job posting done by Sheralynn Tjioe, Technology Recruitment at Kerry Consulting

Email: [email protected]

Our Client is a leading leading stable firm.

Role Overview:
The Service Delivery Architect will be part of the Delivery team, serving as a vital link between Sales, Pre-Sales, and Delivery. This role is crucial for addressing gaps in formal solutioning, sizing, and scheduling for major projects, including PSS initiatives, Tech Refresh programs, and new service transitions.

Key Responsibilities:

1. Evaluation of New Opportunities: Early Engagement: Join initial sales meetings and bid reviews to analyze the feasibility and risks of new ventures.
   Service Compatibility: Assess whether proposed solutions align with the organization's established service offerings and can be executed using existing capabilities.
   Due Diligence: Perform detailed evaluations of potential clients, focusing on their specific requirements, technical setups, and any challenges.
   Decision Guidance: Provide insights to inform decisions on pursuing opportunities based on risk assessments, resource availability, and likelihood of success.
   Expertise in Technology Infrastructure: Act as a Subject Matter Expert (SME) in areas such as Network and Security Design.
   
2. Standardization Oversight: Adherence to Standards: Ensure proposed solutions comply with standardized service offerings, configurations, and delivery methodologies.
   Customization Evaluation: Assess and document any necessary customizations, ensuring they receive proper approvals.
   Knowledge Management: Maintain a comprehensive repository of standard services, configurations, and best practices to guide solution development and delivery.
   
3. Service Level Agreement (SLA) Negotiation: Realistic SLAs: Work closely with Sales, Pre-sales, and Delivery teams to create achievable and measurable SLAs that fit the organization’s capabilities.
   Performance Metrics: Define clear metrics and methodologies for assessing SLA compliance.
   Risk Identification: Identify potential risks associated with SLA commitments and recommend effective mitigation strategies.
   
4. Risk Management: Proactive Risk Identification: Continuously identify potential risks throughout the service lifecycle, covering technical, operational, financial, and reputational aspects.
   Risk Analysis Techniques: Utilize tools such as risk matrices and probability assessments to evaluate identified risks.
   Mitigation Planning: Develop and implement strategies to reduce both the likelihood and impact of risks.
   
5. Resource Sizing and Scoping: Accurate Resource Estimation: Collaborate with the Delivery team to estimate the resources required for proposed solutions, using the Standard Service Catalogue and sizing tools. Document significant cost deviations as risks.
   Scope Clarification: Assist in defining the scope of work, ensuring it is clearly articulated and agreed upon with the client.
   Cost and Pricing Strategy: Provide insights into cost structures and pricing models to ensure both competitiveness and profitability.
   
6. Continuous Improvement Initiatives:Performance Analysis: Review service delivery data to identify trends and areas for process enhancement within the Standard Service Catalogue.
   Innovation Pursuit: Explore new technologies and methodologies to improve service delivery and foster continuous improvement.
   

By engaging in these activities, the Service Delivery Architect ensures that services are delivered with exceptional quality, reliability, and compliance, ultimately enhancing client satisfaction and supporting business growth.

Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
  Relevant certifications (e.g., ITIL, Cloud Certifications, CCIE-R&S, Security, Data Centre, Service Provider, Advanced Design) are highly desirable.
  
• Professional Experience: At least 10 years of progressive experience in Pre-Sales, Technical Architecture, or IT service management.
  Proven track record in service design and delivery, risk management, SLA management, compliance, and process enhancement.
  
• Technical Proficiencies: Deep understanding of IT infrastructure components, including networks, servers, storage, and databases.
  Familiarity with cloud computing platforms (e.g., AWS, Azure, GCP).
  Knowledge of automation tools and technologies.
  Experience with service monitoring and management tools.
  Strong analytical skills for interpreting service performance data.
  

Additional Considerations:

• Experience in a Systems Integrator (SI) role is essential.
• Consulting experience is advantageous for engaging with a variety of clients and challenges.
• Familiarity with agile methodologies and DevOps practices is increasingly beneficial in today’s dynamic IT environment.

This combination of qualifications, experience, and skills enables the Service Delivery Architect to effectively lead and manage the service assurance function, ensuring high-quality, reliable, and compliant service delivery that meets client needs and drives business success.

To Apply:

For a confidential discussion regarding your next Technology role, please submit your resume (in MS Word format) to Sheralynn Tjioe at [email protected], quoting the job title. We regret that only shortlisted candidates will be contacted.

Registration No.: R1878306 License No.: 16S8060

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description

• Monitor contract renewal status for all existing corporate accounts
• Engage in customer service recovery for lapsed account
• Disseminate new promotions/services/products to manage customers
• Assist with required supporting documentation for leasing and sales agreements
• Liaise with other departments to complete vehicle handover and payment procedures.
• Assist Sales Manager (Key Accounts) on outstanding payment matters/contract renewal requirements.
• Preparing aging reports (accounts) on outstanding payments
• Track and update customer/sales team on leased vehicle movement and status during repairs, inspections, or breakdowns.

Requirement

• Diploma / Degree
• Proficient in Microsoft Office, Excel and Google App
• Minimum 2 years in Customer Service / Sales Role / Account Management
• Good analytical and problem-solving mindset
• Pleasant voice, good phonetic skills

Job Description

Sponsorships play a central role in the marketing strategy for Visa globally. We are proud sponsors of the Olympics, FIFA NFL and Red Bull Racing globally – the biggest and most engaging sporting events in the world. These assets allow Visa to create marketing programs that engage with our audiences around things that they care deeply and passionately about.

Our clients have the ability to activate these events as well, through our pass-through rights, creating endless possibilities to create co-marketing programs that drive the combined business of our clients and Visa – helping drive issuance, activation and usage of Visa products.

The Client Marketing Sponsorships Senior Manager, will lead, design and execute co-marketing programs in collaboration with the team of client marketeers in the various markets, aiming at supporting our key clients across Asia Pacific with our sponsorships, including both strategic plans and tactical campaigns. You will also work in collaboration with the regional Client Marketing Services Team, develop an understanding of our client’s business strategies and needs and use that to identify opportunities for joint marketing programs that deliver growth for the client and for Visa.

Reporting to the Head of Sponsorship Marketing, this role will lead Visa towards the big events that will happen in the coming years: the activation of Red Bull racing with a focus on the 4 AP races (Australia, China, Japan and Singapore), the 2026 Milan-Cortina Winter Olympic Games, The FIFA World Cup 2026, as well as a myriad of regional and local sponsorships.

Working closely with our client marketing teams, you will be the internal sponsorship specialist for clients, partners and merchants and offer the right marketing assets and services, with compelling, persuasive, engaging and actionable communications.

This role will be based in Singapore, but focus is across all AP markets. This is a key role in a Marketing function which is growing at a very fast pace, with high visibility within the organization.

What a Sr. Marketing Manager does at Visa:

• You will drive commercial outcomes and deliver incremental revenue growth.
• You will use one of the strongest sponsorship portfolios in the industry to develop sponsorship marketing campaigns that address specific business goals for our clients to support our client marketing teams across AP
• You will directly contribute to the growth of Visa’s business in identifying, forecasting, delivering and tracking revenue-generating initiatives using our sponsorship properties, including Olympic Games, FIFA World Cup, NFL and Red Bull Racing
• You will support local and regional teams in the creation of regional and local sponsorships assets and activation concepts to drive client investment and activation for all our sponsorships
• You will support on measurement of our sponsorships specifically related to Client Marketing
• You will lead on the development of Sell In materials internal/external to ensure best possible traction with our client marketing teams
• You will help with the assessment and growth of new opportunities within sponsorships as the industry evolves, such as the exponential growth in gaming and the role Visa has to play

Qualifications

As a candidate you should have:

• Minimum 8-10 years’ experience in marketing, preferably with strong background in sponsorships
• You will have a solid marketing background and experience in managing a variety of effective, end-to-end customer marketing programs, including consumer acquisition, spend campaigns, loyalty programs, communication and promotions.
• You will understand what it takes to successfully develop relationships and deliver co-marketing programs with large enterprise clients, having ability to interact with multiple stakeholders and matrix decision-making.
• You will have very strong interpersonal and collaboration skills
• With superior attention to detail, you will execute with discipline, in compliance with underlying policies and keeping accurate trackers and reports.
• You will manage, stretch and inspire local agency partners to execute integrated marketing programs and communications with client banks.
• You will bring passion, energy and creativity to our team, but also humility and self-awareness to listen to the customer and others around you before making decisions and taking decisive actions. - You will always stay true to your own and Visa’s principles, maintaining integrity, resilience and perseverance to overcome obstacles and setbacks.

What will also help:

• Strong internal team and external client stakeholder management with a collaborative, diplomatic, and flexible style; able to work effectively in a matrixed organization
• Excellent presentation skills, including strong oral and written capabilities
• Solutions-focused mindset

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Who is Taco Bell?

At Taco Bell, we aren’t just looking for candidates. We are looking for marketing and digital rock stars who understand youth culture, marketing, and digital better than anyone else. We are seeking the right person to pave the future of Taco Bell’s Marketing & Digital Innovation across our Asia Pacific (APAC) region. In this role, you will leverage marketing know-how and technology to create winning strategies to evolve our business model and experience across our restaurant footprint.

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favourite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. That’s right… Taco Bell has 8,200+ restaurants in over 32 countries around the world, with offices in the U.S., Canada, UK, India, Australia, and Singapore. And we don’t plan to stop there.

We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands.

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fuelled fun? Learn more about the role below.

About the Role:

Taco Bell is looking for a marketing manager for Southeast Asia markets (Thailand, Malaysia and Philippines). You will be responsible for bringing the regional strategic direction of our retail & brand marketing activities to life in the market, acting as a trusted advisor to franchisees’ partners and executing key local initiatives, such as market tests, when required. The scope includes but is not limited to menu & pricing strategy, media & brand strategies & the development of an omni-channel retail calendar, all designed to achieve the company’s brand, revenue & profit targets for our priority markets (Thailand, Malaysia and Philippines).

Reporting to the Chief Marketing Officer (CMO), this is an individual contributor role who will work closely with Asia marketing team, internal functions (commercial planning, restaurant operations, food innovation team, development, etc.), franchisee partners and their local marketing teams, marketing agencies and international marketing teams.

The Day-to-Day:

Strategy:

· Oversee, guide & support the execution of the regional Asia strategy in a way that provides the best growth potential in Southeast Asia.

· Lead marketing for the market, across brand and retail, in partnership with the franchisee.

· Work cross-functionally with Commercial Planning, Operations, Food Innovation and Development teams to land the annual brand plan.

Brand:

· Lead SEA’s annual strategic planning process & partner with the market in its development & execution of the plan.

· Partner with CMO to bring the global brand positioning to life in your markets.

Retail Strategy:

· Core Menu management: Partner with markets on the menu & pricing strategy that will deliver short & long-term growth for the business.

· Calendar management: Work with markets to develop & execute a tested rolling 12-month marketing promotional calendar to deliver business targets

· Direct and approve retail advertising and sales promotion activities, menu-board design and point of sale merchandising that meet Taco Bell’s objectives & guidelines

· Partner with eCommerce team to provide an omni-channel retail calendar & customer experience.

Franchisee Partnership:

· Act as a primary interface with franchisees on marketing opportunities and challenges, supported by regular cadenced and documented engagement plans

· Coach and guide franchisees on their marketing strategy and execution, all the while upholding a vision of success for their market(s).

· Demonstrate value by sharing US and International best practice/toolkits across marketing disciplines.

· Partner closely with franchise leaders to better understand their business and become a trusted advisor across the markets.

Is This You?

· BA/BS required; MBA preferred.

· 7+ years relevant work experience in marketing; at least 2 years of QSR experience is a must.

· Strong business acumen with ability to connect implications of projects across the organization.

· Demonstrated ability to analyse data and develop fact-based recommendations to solve problems.

· Strong knowledge of all facets of marketing from insights through communications.

· Results-driven with bias for action and commitment to excellence; act with a sense of urgency.

· Credible leader with ability to influence outcomes on key initiatives.

· Ability to align cross-functional partners and deliver results both directly and through influence.

· Strong leadership skills with the ability to relate to franchise owners and team members of multiple levels.

· Excellent communication skills with the ability to articulate complex issues in a simple manner.

· Preferred: Proficiency in one SEA language, ideally Thai.

· We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people’s lives with Más!

· We are about more than just building restaurants – we connect with our fans through their passions including sports, gaming, and music.

· We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle

· We foster a culture of authenticity and believe all people can make a difference.

Responsibilities:

• Identify and drive institutional sales opportunities. Build a healthy pipeline through sourcing and converting prospective opportunities from consulting, educating, planning to advisory with institutional clients in the ASEAN region.
• Develop client profiling - identify previous success cases and develop them into viable, replicable efforts to repeat success and where marketing efforts should be channelled.
• Define and evaluate new revenue streams and opportunities with existing or new clients.
• Close sales opportunities with particular focus on high revenue, high impact value deals.
• Ensure prospects or new clients are good standing and will not introduce risk to the business, be it financial reputation, regulatory or others.
• Articulate client feedback and gaps in service/product offerings to senior management teams and product related teams with suggested proposals.

Requirements:

• Experienced sales professional with preferably over 5 years of proven track record of building prospect pipeline, developing opportunities and closing deals
• Understands regional territory and what it takes to build a high value sales pipeline
• Excellent communication & interpersonal skills
• Extensive knowledge in institutional products (e.g. Block Trading, Derivatives such as Perps / Futures / Options / Margin, Cash OTC)

CEI Reg No: R1104662

EA Licence No: 99C4599

EA Personnel: Celine Tan Si Ling

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

The Customer Success team are trusted advisers to our customers with a core focus on helping customers realize value with their LinkedIn solutions. LinkedIn Talent Solutions empowers HR teams globally to hire, nurture and grow their talent teams by connecting our intelligence of the world of work and professionals to companies’ hiring and learning goals.  
As a people manager, you will oversee a dynamic group of high-performing Customer Success Managers (CSM) dedicated to delivering exceptional post-sale implementation and advisory services for hiring clients across Southeast Asia. You will play a crucial role in executing our strategy to enhance customer engagement and drive the adoption of LinkedIn Talent Solutions.

Your responsibilities will include leading and mentoring your team to ensure effective implementation and advisory services, maximizing client satisfaction and value realization from LinkedIn Talent Solutions. You will develop and execute strategies that drive customer engagement and the adoption of our offerings through consulting and educational services. Close collaboration with sales and internal stakeholders, including product teams, project managers, and service delivery teams, will be essential to align customer needs with our solutions.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together.

Responsibilities:

• Lead a team of CSMs in delivering post-sale advisory and consultative services to our talent solutions customers.
• Hire and develop individual contributors and design programs to develop and transform our team's talent and vision.
• Demonstrate leading with diversity, inclusion and belonging for self, teams, and stakeholders in an action-oriented manner.
• Provide the team with thought leadership, coaching, and constructive feedback through meaningful 1:1s, performance appraisals.
• Build and maintain a strong team through both external hiring and internal talent/skill development.
• Partner closely with sales leaders in prioritizing key initiatives to maximize customer success and support business goals.
• Drive key customer engagements and becomes a go-to leader for executive customer conversations.
• Utilize LinkedIn, client, and other data to derive insights and use these to ensure that team goals related to implementation, account improvement, and new product rollouts are tracked and achieved.
• Effectively communicate initiative's impact to key stakeholders

Basic Qualifications:

• 8+ years of overall experience in Customer Success, Account Manager, Consulting Manager, or similar role within the SaaS space along with People Management within a similar region

Preferred Qualifications:

• Experience in the SAAS/HR industry is preferred.
• Excellent organization, project management, and time management skills
• Microsoft Office capabilities: Excel, Word, Outlook, and PowerPoint
• Is well versed with basic principles of diversity, inclusion and allyship and is keen to be a lifelong learner in this area.
• Self-starter and purpose-driven, thriving in a fast-paced and demanding environment.
• Strong ability to derive insight from data and build actionable strategies based on analysis.
• Excellent consulting, discovery, listening, and communication skills, demonstrated by the ability to establish working relationships at all levels at the client side, including C-level.
• Excellent verbal and written communication skills.
• Demonstrates creativity and innovation in approaching problems and can rally teams behind solving complex problems and managing key projects to move the business forward.
• Excellent analytical, problem-solving, and decision-making skills, applied with a solution-focused attitude.

Suggested Skills:

• Talent Management
• Problem Solving
• Cross Functional Collaboration
• Stakeholder Management
• Strategic Thinking

Responsibilities

• Manage daily collection operations to maximize productivity and achieve targets.
• Handle credit control tasks, including payment processing and cancellations.
• Work on recovering non-performing loans (NPLs) by creating and executing repayment strategies.
• Assign call leads and monitor team attendance and performance.
• Handle and resolve team and customer complaints, ensuring proper documentation.
• Review teams promises-to-pay (PTP) commitments according to guidelines.
• Conduct monthly performance reviews and call monitoring for quality assurance.
• Improve collection strategies and processes with management input.
• Oversee account assignments for pre-charge-off actions and agency follow-ups.
• Track collections targets and escalate any shortfalls or issues to supervisors.
• Monitor delinquency trends, providing feedback and insights to management.
• Improve processes for credit control and collections.
• Ensure compliance with industry guidelines and regulations in all collection activities.

Requirements:

• Possess at least Diploma in Banking/ Business Management or Finance or Equivalent
• At least 5 years of relevant working experience in a Bank or Financial Institution
• Good team player and able to work independently.
• Good time management skills and able to meet deadlines.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4W65577

About the job:

• Acquire New-to-Bank (NTB) High Net Worth individuals.
• Collaborate closely with internal and external stakeholders across the bank to tailor solutions that align with clients’ needs.
• Identify opportunities to promote banking products to both existing and new clients.
• Ensure proper advisory procedures and documentation while adhering to the Bank’s internal policies, business processes, and regulatory requirements.

Skills and experience required:

• Excellent interpersonal and communication skills.
• Proficient in presenting effectively and communicating ideas and concepts.
• Possess a good working attitude, high motivation, and a result-oriented approach.

(EA: 94C3609/ R21103354)

Responsibilities

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us

About the Team

Evaluation is a very important link in search engines, which can help search engines evaluate the quality and relevance of search results, thereby improving users' search experience. As an independent team in the search product department, our evaluation team provides independent, objective and accurate evaluation viewpoints by formulating and implementing a global evaluation plan, combined with various evaluation and research data, to help the entire product development team continuously understand users' needs and optimize user experience. Daily work of the team covers user research, data analysis, project management and other related areas. If you are interested, we would be delighted to have you join us.

Responsibilities:

1. Responsible for the user experience and scale of TikTok vertical search (such as text/user/poi/music, etc.)
2. Able to provide vertical search planning (including goals/core path) based on analysis of user requirement, industry competition environment , TikTok content ecology
3. Collaborate closely with RD/ OP / DA to promote collaborative launch of various projects, and conduct systematic analysis of project data

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. 3 years of experience in search-engine as PM role Preferred

Qualification

1. Possess strong industry understanding and overall planning abilities, cross team communication and resource advancement abilities, as well as independent system data analysis capabilities

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

• Development planning for greenfield or redevelopment projects, asset enhancement, repositioning & turnaround for existing properties, highest & best use options, feasibility studies, source for JV partners, negotiate & structure deals, monitor asset development or enhancement works etc.
• Work with Fund Partner(s) to prepare fund documentation, investment memos, source for properties to acquire, carry out investment appraisals, negotiate & structure deals, perform due diligence, seek investment partners, set up the Fund, monitor Fund performance, work with strategic partners etc.
• Divestment, re-financing, portfolio re-balancing
• Deal sourcing, evaluation, structuring, negotiation & acquisition; identify potential opportunities (new markets, new products)
• Work with stakeholders, consultants, design, development and marketing teams to monitor and manage project concept, positioning, budget and timeframe.

WHO WE ARE

ENGIE is a global energy company, a leading provider of electricity, natural gas, and energy services. With 100,000 employees in more than 50 countries worldwide, ENGIE Group achieved a revenue of ~€90 billion in 2023. ENGIE is committed to being a leader in the energy transition.

We are looking for talented and motivated people to create the future of energy. Join a rewarding and flexible work environment that encourages innovation and creativity and help us meet the energy challenges of today and tomorrow.

Global Energy Management & Sales (GEMS) is one of ENGIE’s Business Units. We deliver services in supply and logistics management, asset management, risk management, market access management, while contributing to the market understanding, design and efficiency and developing market solutions to accelerate the energy transition.

GEMS manages one of the largest and most diversified energy portfolios in Europe, including electricity, natural gas, bulk commodities, and environmental products.

With 8 trading platforms and activities in more than 50 countries, GEM has an extended geographical coverage in Europe, Asia-Pacific and in the US. It employs ~3000 people around the world.

Within the GEM Business Unit, the Business Platform APAC is managing and developing the group’s trading activities for the APAC region.

WHAT WILL BE YOUR ROLE

Organization

As part of the FinOps management team reporting directly to the Chief Financial Officer APAC, you will collaborate to the fulfilment of the missions of the department and may be involved in projects spanning multiple teams across commercial functions and platforms.

Workplace Environment

Department: Finance & Operations (FINOPS)

Job Title: Settlements and FP&A Manager

Seniority: Manager

Role

• Responsible for overseeing the settlement, financial planning and analysis function in Asia
• Providing insights, support decision-making and ensure financial health of the platform
• Pro-active management of the liquidity and operational risk processes for related entities
• Oversight of EEMS’ daily FX exposure and margin call requirements
• Partnering the business to build carbon registry management expertise in APAC platform.
• Analyse and take decisions to mitigate operational risk, while ensuring process efficiency and aligning FinOps business applications to evolving business requirements

Main activities

Financial Planning & Analysis

• Develop and manage the annual opex budget, forecasts and long term financial planning
• Conduct detailed financial, variance analysis and prepare reports for management
• Track and analyse KPIs and financial metrics to assess business desk performance
• Identify cost-saving opportunities and recommend cost management measures
• Collaborate with Green desk to understand business needs, provide guidance and forecasting on carbon inventories vs demand/supply, actuals vs budgeted analysis

Settlements

• Ensure timely and accurate settlement of all financial transactions managed by the team.
• Prepare periodic reports and analysis on cash positions, settlement data to management.
• Ensure data integrity and efficiency between settlement and payment systems.
• Support internal and external audits by providing necessary documentation and information.

Treasury

• Oversee and approve FX/cashflows, ensure sufficient liquidity to meet financial obligations.
• Coordinate with Group corporate finance on local financing activities considerations.
• Monitor daily treasury P&L as per expectations on FX swap and IR funding decisions.
• Implement strategies to mitigate financial risks related to market/IR/FX fluctuations.
• Lead, provide training and support to team members to enhance their skills and performance.

YOUR PROFILE

Education & professional background

• Bachelor’s or master’s degree in Finance, Accounting, Economics, or a related field.
• Professional financial certifications like CPA, CFA are highly desirable.
• At least 6 to 12 years experience in a Finance function, preferably in a managerial role
• Experience in a multinational corporation or trading firm is a plus.
• Familiarity with gas/electricity and carbon markets is an advantage.

Technical skills

• Proficiency in financial modelling and forecasting techniques
• Financial and operational workflow management experience
• Advanced knowledge with treasury systems and financial software like SAP
• Proficient in MS office (Excel, Word, Outlook, etc.) and Reuters/Bloomberg

Behavioral skills

• Exhibits ability to lead and manage a team, providing guidance and support to achieve goals.
• Strong analytical and critical thinking skills, with the ability to analyse complex financial data.
• High level of attention to details with solid organisational expertise
• Flexibility to adapt to changing financial environments and regulatory landscapes.
• Highly independent and autonomous in tasks and project management
• Resourceful, thrives in a continuous and dynamic commercial environment.
• Strong ethical standards and integrity in handling sensitive financial information
• Dependable, someone the team can approach and rely on to take decisions.
• Ability to multi-task and meet tight timelines.
• High degree of professionalism and strong work ethics
• Outstanding interpersonal skills to interact with stakeholders across the ENGIE Group

Working place

• Singapore – Asia Square Tower 1

Job Overview

Investor relations and distribution executive working directly with a single portfolio management team to support the development of its business and increase assets under management. The role presents an opportunity to contribute personally to the success of a early stage funds management business and to be rewarded accordingly.

This role is based in Singapore, will involve regular travel within the Asia Pacific region and is likely to involve additional travel to Europe and the United States.

Responsibilities and Duties

· Work closely with the portfolio management team providing support on all business matters

· Develop and maintain strong relationships with external service providers to the funds and the business, such as legal, prime brokerage, bankers, accountants, administrators, auditors.

· Manage the distribution strategy for multiple illiquid alternative funds products.

· Generate quality sales opportunities that comply with all regulatory, legal and ethical standards for the company.

· Develop and maintain strong relationships with institutional investors, private banks, family offices and HNWIs globally.

· Co-ordinate and manage collegiate working relationships with counterparties at prime brokerage consultancy arms, third party distribution agents and platforms that participate in our distribution ecosystem.

Requirements

· Relevant work experience with quality financial institutions

· 5+ years' relevant experience in asset management, bank, hedge fund, private equity or trading firm

· Excellent knowledge of and experience in asset management operations

· Corporate governance experience

· Demonstrable track record in driving efficiencies and streamlining of processes

· Ability to work to deadlines and to operate effectively in a collaborative team environment

· Outstanding presentation and communication skills (written/verbal)

· Must be hands-on while also bringing experience managing teams and effective people management skills

· Proven ability to work with teams across various geographical locations and time zones

· Minimum Bachelors degree in finance-related subject.

· Professional certification e.g. CFA, CPA preferred but not required;

· Direct experience in alternatives fund sales and existing network of contacts is considered a plus

About Privium:

Privium Fund Management (Singapore) Pte Ltd. (“Privium”) is a rapidly growing, independent and regulated Fund Manager with an international presence. With approximately USD 4 billion in assets under management globally, we empower portfolio management teams across a diverse range of strategies, including long only equity, sustainable investments, hedge funds, algorithmic trading, venture capital, global macro, fund of (hedge) funds and private debt. Strategically operating from key locations worldwide, we excel in navigating diverse regulatory environments and offer tailored investment management solutions encompassing compliance, fund structuring, middle office, investment management oversight, and risk management.

What we offer:

* Being involved in a wide range of asset classes and investment strategies.

* Performing risk management activities on behalf of a diversified group of investors.

* Working with and learning from top tier portfolio managers.

* Being part of an international, diversified, highly skilled and motivated team;

* Centrally located and high-profile office.

* Working together with top tier service providers.

* International exposure and experience.

* Competitive salary and great colleagues to with which to work.

• Location: Penjuru Lane
• Salary: $2,800 - $3,500
• Working days: Monday - Friday
• Working hours: 8:30am – 5.30pm

Responsibilities

• Handling of the fleet requisitions, sourcing and making the necessary arrangement for delivery to the vessels
• Monitoring and controlling of the vessels consumables to prevent unnecessary wastage
• To keep track of the cargo hoses registry, lifting gears registry and PPE of all shipboard personnel
• Monitoring of the vessels LSA and FFA
• Appointed as safety committee member to carry out tool-box meetings for all the vessels
• To arrange and co-ordinate between crew and clinic for medical appointment or consultation and monitoring of the vessels’ medical supplies as per statutory requirements
• Preparation of crew employment contract
• Application of flag state endorsements, Harbour craft licence renewal, etc, via MPA and Digiport, ensuring compliance with regulations of all relevant authorities and the certification of all vessels is maintained in accordance with the relevant Class and Flag State requirements
• To maintain the personnel files for all crew members and ensure all member files are comprehensive with current documentation of crew credentials that being updated accordingly in a timely manner
• To assist in planning and oversees the assignment of the officers and ratings for the fleet, crew change rotations, ensuring that rotations are executed in a timely basis, the vessels are properly manned and updated as per MPA requirements via Digiport
• Sourcing, recruitment and carry out initial interview of the ship crews
• Providing induction training/ orientation to all newly join ship crews
• Providing general support to the ship staffs and making schedule visits to vessels for crewing matters
• Any other fleet management related tasks and responsibilities as assigned by the management

Job Requirements

• Relevant working experience in similar capacity.
• Possession of Class 3 driving license will be an advantage.
• To be contactable 24/7 and be available to board the vessels as and when required
• Proficient with computer software

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Duty Manager
Monthly Salary: $3,000-$3,500
Working Location: Tanjong Pagar
Working Days: 5 Days (Based on Roster)
Working Hours: 7am-4.30pm / 12-9.30pm / 10.30pm-8am (subjected to change)

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Requirements:

• Fluent in English and basic mandarin
• Relevant experience for minimum 3 years
• Able to communicate with colleagues from different levels
• Compulsory PC skills
• Able to assist in Retail & Production as and when required

Job Description:

• Attending to customers enquiry & feedbacks
• Assist in production where necessary
• Co-ordinate with Operations team
• Replying emails and follow up
• Travel to other branches to assist with retail dutiies
• Willing to work long hours

Responsibilities:

• Handles daily BAU of Middle Office to ensure all transactions are done within SLA.
• Adhered to all guidelines, policies and procedures at all times. Updates SOP and SPI when there are changes.
• Ensure onboarding document checklists are complete and updated.
• Process, check and authorize transactions.
• Ensure issues, complaints and backlogs are escalated and reported on time

Qualifications:

• Degree in a related field preferably (Banking, Business, Finance and related fields)
• Minimum Basic Degree in Banking, Finance, Business or Accountancy or with minimum of two (2) years operations related working experience in the financial industry
• Experience in client on-boarding with strong exposure to corporate/non-individual clients
• Good working knowledge on Private Banking suite of products and familiarity with the supporting business processes
• Good understanding and knowledge of operational risks and controls
• Dependable, able to handle front-office queries and can multi-task

Please note only shortlisted candidates will be notified.