Customer Service Executive (Ocean Freights)

• 5 days 8:45am - 6pm
• work on Saturday once in every 3 months (9:30am - 12pm)
• S$2,500 - 3,200 (Depends on Experiences)
• (Marymount)

Responsibilities:

• Provide support to sale department

• Co-ordinate between customers and transporters, warehouse etc

• Preparation of documents for Import / Export/ Transhipments / D/O release

• Verifying for all costs

• Attend to enquiry on rates, shipment tracking, etc

• Liaise with overseas agents and customers to ensure smooth shipment

Requirements:

• Min 1-2 years of working experience in the related field is required for this position.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

#BeMore

Do you aspire a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work here:

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Attend to phone-in enquires and/or emails and correspondences from the Public.
• Resolve enquiries in a timely, efficient, and professional manner.
• Provide constructive feedbacks on tool, resources, procedures and guideline to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedure.
• Handling and managing of escalation issues in a proficient manner.
• Build sustainable relationships and engage customers by taking the extra mile.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least the GCE ‘O’ Level or Diploma in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Proficient in MS Office applications with excellent keyboard skills
• Possesses good telephone manners with clear speaking voice
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

1) Trainee Salary : $2000

2) Tea Barista $2500-$2700

3) Senior Tea Barista -$3000

• 5days work week : 44 hour
• Location :Islandwide

Responsibilities & Duties
- Assist to do bubble tea order
-Arrange manpower and supervisors and provide training to staffs.
-Take care of the quality and hygiene of the shops.
-Make sure the service to customers are satisfactory.
-Order materials and keep track of stock inventory.
-Oversee daily operations and implement rules, regulation and SOP set by the management

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Coordinate and plan product transport to international customers.
• Prepare shipping documentation and review shipment invoices with finance.
• Manage customer requests, complaints, and ensure satisfaction.
• Enter Sales Orders and process sample requests.
• Handle Food Export and Health Certificate applications.

Requirements:

• Minimum A Level or equivalent.
• Minimum 1 years of relevant working experience with food/fmcg/manufacturing industry.
• Experience in logistics/supply chain process is a must.
• Good knowledge in MS Office applications.
• Well communicate and multi-tasking will be an advantage.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”.

We regret that only shortlisted candidates will be notified.

EA License No: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Senior Customer Service Executive (Order Processing), $7,000/basic

• West area
• $7,000/month
• Company transport provided in MRT

Job description:

• Responsible to ensure effective and accurate processing/releasing all sales orders to enter timely in system and orders to meet delivery as per First Confirmation Date given by customers
• Perform order validations with high level of accuracy and consistent with the terms and conditions on customer’s purchase orders.
• Act as an intermediary between customer and multiple departments including sales, procurement, planning, quality control, regulatory, production and warehouse/logistics department on handling complaints, customer master information record (CMIR), credit block issues, shipping discrepancies, reverse logistics/returns.
• Prioritization and tracking of customer’s orders in system, review and escalation risk and opportunities to the supply planning team during the Monthly S&OP and ASF meetings
• Ensure on-time delivery, customer complaint and high service level fulfilment

Requirements:

• Diploma/Degree in any field with a minimum of 5 years’ experience in order fulfillment.
• Experience as order fulfilment customer service in Transportation, Manufacturing or Logistics industry
• Familiar with SAP system

Interested applicants, Kindly email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License Number: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Customer Service Reception

• Somerset / Tanjong Pagar
• 6 days
• Mon-Fri 10am -7pm / Sat 10am - 6pm
• $2,500 - $3,500 (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

We invite highly motivated and dynamic professionals to join our growing Deal Execution practice in Singapore. As part of KPMG’s Deal Advisory group, the Deal Execution team provides clients with advisory services to clients related to mergers, acquisitions and divestitures. We are a collaborative, diverse, high performing team, working with high profile corporate and private equity clients on some of the largest and most complex deals in the region and globally. We work across a variety of sectors, with a particular focus on financial services, healthcare and life sciences, and TMT. The team’s key proposition areas are as follows:

• Integration: Planning pre- and post-deal to support clients to safely deliver and take control of acquisitions, or facilitate JV partnerships, and integrate acquisitions, whilst enhancing value.
• Separation: Supporting vendors to strategically deliver credible carve-out concepts, strategies plans, and execution, with value preserved and business continuity ensured.
• Synergies: Helping clients understanding the potential benefits and costs of a transaction, or critically evaluating synergy cases.
• Due diligence: Highlighting key operational risks, opportunities and, if applicable, execution readiness at a target, order to ensure that acquirers are aware of key issues that may impact valuation or smooth and safe delivery of a transaction.
• Operations and value creation: Using our data and analytics capabilities, as well as subject matter and sector/functional specialists, we help clients reduce costs, release cash and create revenue, both in-deal and post-deal.

Your role:

As a manager within the team, your role will entail client-facing delivery, as well as development, mentoring and coaching of the team. You will gain exposure to a wide range of M&A transactions and your responsibilities will include:

• Delivering high levels of client satisfaction throughout engagements, managing client interactions and updates, ownership of deliverables and outputs (which can include integration/separation strategies, designs and plans; synergies analysis/reviews; due diligence reports), and management of project team(s) to assist clients in executing M&A related projects across multiple functions (including finance, technology, supply chain, HR, etc.), geographies, and within the project management office (PMO).
• Confidently providing high quality insight and input to advice given to clients related to deal strategy and execution
• Application of the KPMG global deal execution methodologies to the practical aspects of business operations and the client’s market sector throughout the engagement process to support sound and practical recommendations to clients
• Understand and articulate graphically and verbally the sources of value for synergies, and help assess client’s assumptions to support the pre-signing process
• Understanding, articulating and helping clients mitigate against likely issues that could impact project success
• Working collaboratively with wider KPMG service lines and geographies to support clients
• Performance management, coaching, mentoring and supporting our team members to help them reach their full potential
• Supporting (and, in some case, owning) client pitches, proposals, business development initiatives and internal/external marketing initiatives
• Ownership and input into practice development activities/initiatives.
• Ensuring KPMG engagement quality and risk management procedures are consistently applied on each engagement to protect the interests of our clients, as well as KPMG
• As we often work from client sites and have a global portfolio of clients, you will need to be willing to travel

Who and what we're looking for:

Your experience and expertise should ideally include most of the following:

• An understanding of the market drivers, challenges and opportunities impacting our clients’ strategies and priorities, particularly around one or more of our key focus sectors of financial services; healthcare and life sciences; and telecoms, media and technology.
• Demonstrable experience in M&A and/or restructuring/operational improvement experience in advisory/consultancy, or industry/based operational role, with deep industry focus and a strong understanding of the M&A cycle (ideally 5-8 years)
• Experience of executing and/or overseeing key integration and separation activities such as project management office support, synergy evaluation, communications planning, operating model development, finance, technology and HR project planning and execution is preferred
• Relevant degree and/or post-graduate qualification
• Fluency in English is required, with a second regional language an advantage
• Experience in developing and delivering articulate client proposals and leading business development initiatives
• Excellent analytical, problem-solving and project and time management skills
• Self-motivated, well-organised with a positive attitude towards challenges
• Enthusiasm and aptitude to forge strong relationships, lead a team, at times based across multiple geographies
• Comfort in working in the high pressured, yet often ambiguous and flexible, conditions that characterise transactions
• Commitment and ambition to develop team members personally and professionally to achieve their full potential, acting as a role model, coach and colleague
• Excellent verbal/written communication and presentation skills

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Role Title: Head of New Business Operations

Direct Reporting Manager: (Name & current job title) COO with matrix into Chief Underwriting Officer

Role Purpose: The Head of New Business Operations is responsible for operational leadership, service excellence, and admin support across the New Business and Underwriting value chain – everything from the time an application reaches Chubb to when the policy is delivered to the customer.

The role focuses on:

• Leading / defining the operational strategy to improve efficiency/effectiveness across new business and underwriting processes, drive service excellence to ensure we operate in a cost-effective and resilient manner, meeting SLAs/KPIs, and build team capability in each market

Key Responsibilities:

1.Operational Strategy (~30% focus)

• Develop and own the operational strategy for NB&UW – improving efficiency / effectiveness and bringing better customer experience and business outcomes via people / process / technology.
• Own the end-to-end process design / customer journey and be a key conduit for defining requirements and provoking change / digitization. Develop the target state flow / North Star model and provide the challenge (and ultimately requirements) around how we get there. Examples include driving eApplication, straight-through-processing, paperless communication to customers and salesforce.
• Help review change requests (as needed) to ensure clear cost benefit understanding is provided and join/lead governance forums as needed. Create / champion platform changes needed to deliver the desired outcome across the new business process.
• Identify and challenge variations around set-up and ways of working to aid improvement.

2.Service Excellence (~50% focus)

• Oversee new business / underwriting processes across face-to-face, telemarketing, and digital channels.
• Own the delivery of high-quality day-to-day service (aligned to customer & salesforce expectations) and the maturing of operational standards, insights, and quality assurance.
• Own the delivery of regular reporting against KPIs/SLAs in order to drive understanding, awareness, escalations, and actions. KPIs include:

1. eApplication rate
2. Straight-through-acceptance (STA) rate
3. Straight-through-process (STP) rate
4. Underwriter Productivity
5. Referral rate
6. Quality / error rate

• Drive service excellence within country operations teams who provide perform the new business and underwriting activities, admin support, and payment processing along the value chain.
• Support audit point resolution and remediation as required.
• Work closely with the Chief Underwriting Officer and the Underwriting team to identify, agree, and implement actions.

3.Build Capabilities (~20% focus)

• Share operational best practice across the region in terms of operating models, process automation, process re-engineering, digitization, and offshoring.
• Ensure the foundations of roles & responsibilities plus appropriate measures exist to prompt the desired outcomes / thinking / ways of working.
• Provide convenient and value add insights around service and quality metrics and follow up to resolve issues. Produce regular reporting to stakeholders of achievements versus targets. Diagnose underperformance and implement remediation plans.
• Provide ad-hoc business analysis and project management to support change.
• Plus, other duties, projects or functions assigned by the COO and relevant senior stakeholders.
• As a leader of people, ensure individual team members are coached / developed and that they are equipped with the right skills and resources. Establish an environment that promotes Chubb Values, and builds high levels of motivation, morale and integrity.

Experience:

Essential:

• Experience in leading consumer operations teams and process improvement within retail orientated Financial Services (ideally insurance) and can demonstrate the delivery of tangible business benefits / savings.
• Strong Emotional Intelligence (EQ) and ability to network across stakeholders to get things done.
• Experience of working with and engaging others to help bring greater consistency of working.
• Excellent stakeholder management skills and experience of managing within a multi-country matrix environment. Flexible, influential style.
• Personal drive to achieve significant change in relatively short periods of time
• Professional demeanour - executive presence; ability to independently interact with leaders.
• Very Proficient in the use of MS Excel and PowerPoint.
• Process orientated, an organiser with strong planning ability and attention to detail.

Desirable:

• Minimum 10 years’ experience, inc. 5+ years leading operations and/or process improvement
• Knowledge / experience of the insurance lifecycle
• Strong presentation & story-telling skills
• Experience working with and expanding shared service centre operations (in country & offshore)
• Demonstrate flexible and innovative ways of working, with creative / out-of-the-box thinking
• Strategic thinker, proactive and solutions oriented

A successful candidate must be able to demonstrate:

• Excellent communication skills – written and verbal to internal and external stakeholders.
• Ability to decompose complex issues, find solutions and summarise in plain English.
• Passionate about business process, continuous improvement and efficiency.
• Willing to roll her/his sleeves up to get things done.
• Influence, coach, manage stakeholders to get things done and effect change quickly.
• Customer centric attitude and focus.
• Resilience - ability to adapt to/cope with change.
• Ability to multi-task in a fast-paced environment.
• Leadership – driving team members to be accountable and responsible for actions.
• Pro-active interested involvement with department objectives and service levels.
• Excellent organisational skills.
• Effective teamwork within a diverse work environment.
• Ability to manage team workload, morale, staffing issues where appropriate.
• Strong work ethic.

Qualifications:

• Tertiary qualifications
• Lean / Six-Sigma certification a plus, but experience more important.
• Project Management certifications desirable.

Responsibilities:

• Handle and prepare various charter party forms/terms in the Dry Cargo Department
• General administration of execution and invoices in accordance with charter party terms and conditions and company policy
• Coordinate with the Ship Owners and Charterers
• Handle Port Disbursement
• Attend to and follow up on operational issues, e.g. keeping track of LOI & B/L
• Provide general administrative support to the operations department
• Any ad-hoc duties as assigned

Requirements:

• Relevant working experience in Shipping/Dry Cargo department is beneficial.
• Meticulous with an eye for detail
• Hands on experiences in charter party terms, responsible and able to multitask.
• Familiar with dry cargo operations is an added bonus.
• Proficient in Microsoft Office applications i.e. Ms Words, Ms Excel & Ms Outlook.
• Well versed in English (Mandarin an added advantage)

Scope:

• Provide frontline services, including admission, ticketing, guest assistance, and retail services using electronic systems for sales.
• Offer advice on products and services, assisting with exhibit interaction, and managing stock control and merchandise display.
• Handle sales proceeds and daily account closing, and addresses related guest enquiries.
• Apply digital technology to enhance the visitor experience, enforce safety rules, and perform first-level service assistance and recovery.
• Responsible for health and safety standards, escalating incidents, supporting emergency response procedures.
• Guide interns/temporary staff, evaluating their performance, and overseeing inventory, procurement, and sourcing/purchasing of supplies and equipment for the department’s operations.

Requirements:

• Minimum GCE O / A / ITE or Diploma or equivalent qualifications.
• Good knowledge of Attractions, Retail Operations or Tourism Services.
• Those with relevant working experience in related Attractions or Retail operations will have added advantage.
• A strong service mindset and enjoy interacting with people.
• A cheerful disposition, be organized and are meticulous with numbers.
• Able to maintain a flexible working schedule including evenings, weekends, and public holidays due to the operational nature of the work.

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA License No: 01C4394

EA Personnel ID: R1108331

EA Personnel Name: Janelle Katherine Hoeden

Overview / Brief

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards

Diversity is part of our DNA. LDC strives to create a diverse and inclusive work environment where people can thrive regardless of gender, sexuality, ethnicity or background.

Sustainability

Sustainable value is at the heart of our purpose as a company

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us.

We are seeking a highly skilled and experienced senior person to lead our enterprise architecture and AI initiatives. A successful candidate will have a global responsibility to lead number of AI initiatives and will also be a senior leader in Singapore to ensure coordination and collaboration across data science and technology talent, aligned with commercial priorities.

Main Responsibilities:

• Lead the coordination and management of our AI team to develop innovative AI solutions that align with LDC business objectives. Oversee multiple AI projects, ensuring timely delivery and adherence to scope.
• Define and implement AI strategies, roadmaps, and timelines in collaboration with various commercial and technical stakeholders. Promote synergies between AI, Data Science and Analytics at a global level.
• Provide technical guidance and mentorship to AI team members. Establish a framework of technical standards and procedures for delivery of AI projects.
• Cultivate external connections with academia and startups to stay at the forefront of AI innovation. Engage with academic institutions to facilitate knowledge exchange and explore opportunities for joint research projects.
• Manage appropriate vendor relationships and workloads effectively.
• Regularly report to executive steering committees on the progress of AI initiatives and ensure their successful implementation.

Experiences:

• At least 10-15 years of relevant working experiences
• Proven experience in leading AI and data science projects, with a strong track record of delivering results
• Excellent leadership and team management skills, with the ability to inspire and motivate a diverse team of professionals
• Experience in managing vendor relationships and overseeing complex projects with multiple stakeholders
• Knowledge of the commodity trading industry and its unique challenges and opportunities is a plus
• Experience in implementing and managing AI centers of excellence
• Familiarity with enterprise architecture frameworks and digital innovation processes
• Previous experience working in a global organization with a diverse and distributed team
• Strong strategic thinking and problem-solving abilities, with a focus on driving business value through technology and innovation
• Exceptional communication and interpersonal skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels

Technical Skills:

• Knowledge of data science programming languages such as Python
• Proficiency in data science workbench tools and platforms
• Extensive knowledge of data management and data engineering principles
• Knowledge of enterprise architecture
• Experience with innovation and R&D processes, including the ability to drive and manage research projects

Academics:

• Degree/ Masters in Computer Science/ Mathematics/ Physics/ Statistics/ Economics or related field of study

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together.

We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each unique in their own way suitable for the young and the young at heart.

As a leading provider of experience-based play facilities in Singapore, we provide unique interactive play experiences through:

- SuperPark in Suntec City Mall

- Pororo Park Singapore in Marina Square

- Tayo Station in Downtown East

Job Responsibilities

1. Financial Management:

• Oversee and manage the Profit & Loss (P&L) of Pororo Park Singapore, ensuring financial targets are met.

2. Operational Leadership:

• Develop and manage operations schedules to optimize cost efficiency while maintaining high service standards.
• Train and supervise the attractions crew to consistently meet established service levels.

3. Facility Management:

• Ensure Park facilities adhere to the highest safety, sanitization, and cleanliness standards.
• Conduct regular inspections and maintenance to uphold these standards.

4. Customer Experience Enhancement:

• Continuously review and improve the park's user experience through enhanced service standards, programs, and offerings.
• Handle customer service issues promptly and efficiently on-site, via phone, or through digital communication channels.

5. Program Execution:

• Plan and oversee the smooth execution of park programs, working closely with the attractions team to ensure successful delivery.

6. Financial Accountability:

• Manage daily cash sales and ensure accurate and timely reporting.
• Prepare detailed monthly reports and participate in regular business and operational meetings.

7. Safety & Compliance:

• Implement, monitor, and enforce park policies and procedures to ensure operational efficiency and compliance.
• Identify and address operational issues to improve overall park performance.
• Conduct regular First Aid training for the operations team.

8. Collaboration & Support:

• Collaborate with sales and marketing teams to promote park offerings.
• Support cross-functional initiatives to enhance park performance and customer satisfaction.

9. Staff Development:

• Mentor and develop team members through regular performance reviews, goal setting, and career development initiatives.
• Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.

10. Additional Duties:

• Perform any other duties as assigned to ensure the success and growth of Pororo Park.

Job Requirements

Experience:

• A minimum of 5 years’ experience in leading a team, preferably within the attractions or hospitality industry.
• Demonstrated experience in operations planning, deployment, and people management.

Specialized Skills:

• Experience managing mascots and stage performances is a strong advantage.
• Proficiency in handling multiple and complex projects simultaneously, with the ability to work collaboratively across different business units.

Interpersonal Skills:

• Strong communication and interpersonal skills, with the ability to engage and motivate a diverse team.
• Customer-oriented with a proven ability to resolve issues effectively and efficiently.

Personal Attributes:

• Dynamic, self-starter with the flexibility to adapt to a fast-paced environment.
• A proactive and solutions-driven mindset with the ability to manage unforeseen challenges.
• Willingness to work weekends, holidays, and irregular hours as required by the nature of the business.

About Our client

Our client is a non-profit organisation, headquartered in Singapore. Their mission is to improve public sector capabilities and governance around the world. We believe that when governments are effective and responsive, they will earn the trust of citizens and businesses, which in turn encourages investment and work, and supports national development and prosperity.

They partner with governments in Africa, Asia, Latin America, and the Middle East to build public sector capability and leadership through training programmes, technical projects, and practical knowledge creation and sharing. Examples of these training programmes include programmes that impart critical knowledge and skills, and share good practices in national governance.

The opportunity

They are currently seeking to hire a qualified talent for a Senior Manager/Manager (Programmes) to design, manage and deliver training programmes for the Academy which is the training arm of the organization.

The right candidate will have notable qualifications and a well-rounded understanding of the public sector landscape. They should be well-versed in programme design and implementation, able to lead engagements with government clients, and deliver training in diverse international settings.

Some of the specific job responsibilities are listed below Key Responsibilities:

Key Responsibilities:

• Work with the Deputy Dean (Programmes) and Dean of the Academy to engage external stakeholders, including government clients and a network of subject matter experts, to design and deliver impactful training programmes
• Develop and manage learning interventions (e.g., identifying learning needs, designing curriculum, and evaluating learning interventions) based on CIG’s curriculum framework
• Scope, design and execute projects related to institution building and strengthening of National Schools of Government (e.g. strategic planning and review, organisational design, and internal capability development)
• Identify, engage, and work with subject matter experts and trainers to shape the content, curriculum and learning outcomes of the learning interventions
• Independently manage client engagements, understanding their learning needs, and contextualising learning interventions to suit local public sector environments
• Facilitate workshops and programmes in the countries where our client operates
• Lead and coordinate programme organisation and administration, which includes but is not restricted to management of programme logistics and provision of learner support
• Undertake any other responsibilities related to the establishment and operations of the Academy, as may be reasonably expected given the candidate’s experience and capabilities.

Experience and Qualifications

• Possessed a Humanity Degree or Masters from a recognised university
• For the Senior Manager position, at least 7-8 years’ progressive experience in government and public policy
• For the Manager position, at least 5-6 years’ progressive experience in government and public policy
• Good track record of designing and developing learning interventions targeted at adult learners including blended and online learning

Skillsets & Aptitudes

The ideal candidate should excel in:

• A commitment to excellence and willingness to learn. You should be proactive about ensuring that work is completed to a high standard and within deadlines. You will need to be willing and able to learn through hands-on experience and take on board feedback constructively to improve.
• A strong belief in our mission and goals, with the willingness to learn and grow alongside the organisation.
• Adaptability and resourcefulness, able to find creative solutions to new challenges and opportunities, even if these extend beyond your specific job scope
• Multitasking and managing several concurrent projects with different partners, while maintaining attention to detail

Advantages:

• Love for frequent international travel
• Familiarity in leading and coordinating cross-border, multi-cultural stakeholders across time zones
• Familiarity in working in countries other than Singapore
• Written and spoken proficiency in languages other than English

Work Arrangement

• Our client adopts a hybrid working arrangement which allows for a mix of in-office work and telecommuting.

Interested applicants may email updated CV to Daniel Yuan (R1102385): [email protected]

We regret only shortlisted will be notify

Trades & Transaction Processing

Managing of Investment Management /Middle office and Back office system

Ensure timely and accurate execution of trades

Ensuring that all the accounting and valuation of the securities are in line with the guidelines laid down

Preparation of MIS reports.

Vendor Management

Talking to the service providers to ensure service delivery, smooth conduct of processes.

Coordination with fund administrator across geographies

Performance Reporting & Tracking

Daily reporting of Performance, identifying & addressing the deviations

Preparation of Cash Flows for investment team

MIS reports for Investors & Senior Management.

Regulatory / compliance requirements

Ensuring compliance of local regulatory requirements

Ensuring compliance with regulations across geographies

Audit & Accounts

Ensuring completion of quarterly and yearly audits.

Submission & clarifications of quarterly & annual report to board members

Mid Office

Ensuring Investments are compliant as per client, Internal requirements and regulatory compliant

Responsibilities:

1. Achieve optimal profitability and overall success by managing costs and service quality.

2. Supervise and co-ordinate daily banquet operations including control of Banquet inventory

3. Ensure set-up of banquet room, food presentation, serving, customer service and clean-up are carried out according to standards.

4. Schedule full time and part time staff to provide adequate and consistent level of service within approved/budgeted manpower cost.

5. Ensure all staff (including part time staff) are given proper training

6. Work with the Chefs, Banquet Sales and Facilities department to ensure all arrangements and details of the event are dealt with.

7. Handle customer feedback and follow up on problems which may arise from event

Any other duties as may be assigned from time to time

Requirements

1. At least ‘O’ level and above with 3-5 years of relevant experience in banquet operations and managerial position

2. Ability to establish good rapport with customers for repeat sales

3. Strong leadership and communication skills

4. Service oriented with a positive personality and comfortable with interacting with people of all levels.

Etiqa Insurance Singapore is looking for a dynamic individual to join our Finance Operations team. Do you have what it takes?

Are you:

• Passionate about working with people?
• A creative thinker with a positive attitude & outlook?
• A strong dynamic communicator able to collaborate effectively?
• Willing to learn, adapt & grow in a fast paced work environment?

WANT TO MAKE A DIFFERENCE?

This exciting proposition allows you to work with Etiqa, a leader in the insurance sector, optimizing your unique skill set, and getting onboard our journey towards “Making The World A Better Place”.

SCOPE OVERVIEW

• To support daily operation tasks (Policy refund/Claims payment & Commission) and assist team members.
• Attend policy-related queries from various departments timely.
• Review and post month-end journals.
• Monitor and ensure the accuracy and timeliness of transactions to meet month-end closing deadlines.
• Review payments, commission and policy related analysis.
• Review Bank and Balance Sheet Reconciliation in timely manner.
• Establish and maintain Standard Operating Procedures
• Participate and assist in system enhancements.
• Provide feedback to the Finance department on how to strengthen on internal controls and improve processes.
• Any other jobs assigned by the company.

REQUIREMENTS

• Degree in Accountancy and qualifications from professional accounting bodies would be an added advantage
• With at least 5 years of relevant experiences in Finance Operations, preferably from the insurance industry but not a must
• Possess knowledge of general accounting principles
• Good time management and analytical skills
• Meticulous and good with numbers
• Proficient in Microsoft Office applications (such as Excel and Powerpoint) and familiarity with AS400 (insurance system), Oracle accounting software is an added advantage
• Able to work independently and also as a good team leader
• Demonstrate the required skill to perform detailed work accurately and promptly
• Exemplify good communication skill and ability to communicate professionally with others both verbally and in writing
• Display problem-solving skill even under stressful conditions and deadlines

Responsibilities

• Organize and track the pipeline, capturing data on readiness for approval and other relevant data

• Ensure there is an aligned pipeline view

• Maintain and update projects approval data and dashboard

• Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view

• Prepare the agenda and partner teams for content for the weekly Pipeline Deck Review cadence

• Organize the provision of the current pipeline decks for review by the leadership

• Support the Pipeline education & training needs for the teams

• Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard

Skills/Requirement

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services

• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy

• Good sense of risk & issue management, and escalation management

• Able to produce structured and effective presentations

• Proficient in creating presentations using the Microsoft suite of software

• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure

The Company

Join our client, a fast-paced, international consulting firm as an Assistant Finance Manager, where you will play a key role in financial reporting and consolidation for the region, preparation of quarterly schedule and variance analysis review of the local offices.

The Role

The Assistant Finance Manager will oversee the regional financial close process, managing the consolidation and reporting for monthly, quarterly, and year-end closes. This includes reviewing financials at the regional and country levels, conducting variance analyses, and ensuring the accuracy of Balance Sheet reconciliations, including Fixed Assets and Lease Accounting. The role also involves preparing quarterly SEC schedules and working closely with APAC and Corporate finance teams. Additionally, the Assistant Finance Manager will ensure compliance with US GAAP, internal controls, and statutory requirements, managing SOX and internal audit activities across the region. They will drive process improvements, foster a culture of integrity, and collaborate with various finance functions, such as Shared Services, FP&A, Tax, and HR. The role may also include responsibilities such as managing the bank system, participating in regional finance projects, and supporting SAP4/Hana system initiatives as needed.

Your Profile

The ideal candidate will hold a CPA or equivalent professional accounting qualification, with 6-8 years of experience, including at least 3 years in a Big Four firm, followed by a finance role within a multinational corporation. A strong grasp of US GAAP and the Sarbanes-Oxley Act is essential, along with excellent analytical skills and a proactive, curious mindset. Strong interpersonal skills are crucial, as the role involves collaboration across functions and cultures throughout the Asia Pacific region. Proficiency in Excel is required, and experience with business intelligence and consolidation tools (such as Hyperion or Business Objects) is preferred. Knowledge of SAP would be an advantage.

Apply Today

Please send your resume, in WORD format only and quote reference number SN9194630, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd | Co. Registration: 200612189E | EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

The exceptional EY experience. It's yours to build.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity:

EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 specialist employees working across multiple industry sectors.

We implement information-driven strategies, data platforms and advanced data analytics solution systems that help grow, optimize and protect client organizations. We go beyond strategy and provide end to end design, build and implementation of real life data environments and have some of the best architects, project managers, business analysts, data scientists, big data engineers, developers and consultants in the region.

We are looking for a Data Engineer within the DnA team in our Singapore office. This role is offered on a flexible full time basis.

Your key responsibilities:

• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets
• Develop and implement techniques and analytics applications to transform raw data into meaningful information using dataoriented programming languages and visualisation software.
• Visualise, interpret, and report data findings and may create dynamic data reports as well
• Design, develop, and maintain the organization's data architecture, including data pipelines, databases, and data warehouses.
• Develop and maintain ETL (Extract, Transform, Load) processes to efficiently move data from various sources to the data
• Implement data quality checks and monitoring processes to identify and resolve data issues in a timely manner.
• Collaborate with data scientists, analysts, and other cross-functional teams to understand data requirements and deliver data solutions that meet business needs.

Skills and attributes for success

• Experience in ETL, Data Engineering, Scripting.
• Knowledge and experience in end-to-end project delivery, either traditional SDLC or agile delivery methodologies (or hybrid approaches)
• Experience in a delivery role on Business Intelligence, Data Warehousing, Big Data or analytics projects
• Exceptional communication, documentation and presentation skills and stakeholder management experiences
• Experience in business intelligence, data warehousing/platform, and data strategy projects

To qualify for the role, you must have

• At least a Bachelor's degree in any of these faculties: Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies)
• Minimum total 6 years work experience in at least 1 of these job titles: (1) Chief Data Scientist (2) Data Engineer (3) Data Scientist (4) Head of Data Analytics
• Experience in development and maintenance of Data processing pipelines
• Experience developing machine learning workflows
• Work closely with business analysts to create data components
• Application packaging and deployment experience across DEV to PROD environments

Ideally, you’ll also have

• Dashboarding experience with Tableau / Power BI
• Experience in engaging with both technical and non-technical stakeholders
• Consulting experience and background, including engaging directly with clients

What we look for

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.
• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.

What we offer

EY offers a competitive remuneration package commensurate with your work experience where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements, where this may be needed, guided by our FWA Policy.

Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, apply now.

To learn more about our service offerings, visit https://www.ey.com/en_gl/careers/what-you-can-do-here or subscribe to http://www.youtube.com/ernstandyoungglobal

To learn more about careers in EYSG, please visit https://www.ey.com/en_sg/careers or like us on https://www.facebook.com/eycareerssingapore

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

To increase the brand awareness and mindshare of NUS Business School globally, the candidate will need to assume the key responsibilities as follows:

KEY RESPONSIBILITIES

1. Create, manage and oversee the brand narrative, guidelines and assets across all touchpoints. As a brand custodian and champion, it is also necessary to preserve the integrity of the NUS Business School by ensuring that its brand story and messaging are clear, consistent, and compelling in the communications collaterals and activities for regional and international audiences.
2. Counsel, coordinate and synergise the branding and digital media-centric publicity activities within the corporate communications department and possibly the across the other departments, if needed
3. Identify co-branding opportunities and support the development of brand strategies and content production to communicate the NUS Business School brand narrative
4. Design and plan effective integrated brand and digital marketing communications campaigns and initiatives for target markets to support the school’s business objectives
5. Work with internal and external stakeholders to ideate possible initiatives that will elevate the school’s brand globally
6. Leverage data to instil insights for market-specific brand communications and digital marketing campaigns and initiatives

Qualifications

• Tertiary Education preferably a degree in mass communication, new media, marketing or business
• At least 8-10 years of proven working experience in designing and executing successful branding and marketing communications campaigns in overseas markets. A strong understanding of the education sector will be valued.
• Strong understanding of brand strategy, social media and digital platforms and the know-how to integrate content and platforms for optimal audience engagement
• Good knowledge and practical skills in social media, media planning and marketing analytics
• Adept at storytelling, copywriting and customising the messages and visual assets for targeted marketing purposes. Strong proficiency in spoken and written English is required.
• Meticulous, proactive, creative and can think outside the box
• An agile team player and able to identify synergies with various departments within the school
• Strong ability to multitask, plan projects and adhere to given deadlines
• Proficient in Photoshop, Adobe Creative Suite software packages and in-design skills will be an advantage

Role and Responsibilities

• Perform project planning activities and execute project implementation until closure
• Coordinate internal resources and third parties/vendors for the flawless execution of projects
• Ensure that all projects are delivered on-time, within scope and within budget
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ensure resource availability and allocation
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed
• Successfully manage the relationship with the client and all stakeholders
• Perform risk management to minimize project risks
• Establish and maintain relationships with third parties/vendors
• Ensure creation and maintenance of comprehensive project documentation
• Participate and contribute to defining, maintaining and improving best practices, processes and methodologies in project management knowledge base

Requirements

• Bachelor’s degree or higher, preferably in the fields of computer science or engineering
• Minimum 15 years of information technology experience
• Minimum 10 years of experience as project manager in the information technology sector
• Solid technical background with understanding and/or hands-on experience in software development and/or hardware infrastructure setup
• Good client-facing and internal communication skills
• Good written and verbal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Must be willing to travel when needs arise
• Strong working knowledge of Microsoft Office and Microsoft Project
• Strong international project management experience
• Proficiency in Portuguese is a plus
• PMP / PRINCE II certification is a plus

• Responsible for efficient and effective management of design activities on tenders and projects to ensure that all design requirements of the contract are met.
• Deliver a fully functional structural system, analysis and calculations to fulfil adequate structural integrity and accuracy of the design.
• Ensure design process and submissions comply with statutory regulations and requirements.
• Oversee and review all kinds of design drawings by members.

Requirements:

• Diploma any relevant Engineering discipline.
• At least 8 years of Design, Drafting, Coordination experience in Construction industry.
• Proficient in MS Office, AutoCAD, Revit.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

Job Description & Summary

We believe that challenges are better solved together. That's why you'll join a diverse, global community of solvers - an unexpected mix of people that come together to build trust in society and solve important problems. With us, you are encouraged to lead with your heart and values, and where your unique skills are developed and put to work in unexpected and exciting ways, superpowered by technology.

Our Risk Services Practice provides an invaluable safeguard in today’s complex operating environment with insights and independent assurance. We work with clients to deliver business control to help them to protect and strengthen every aspect of their business from people to performance, systems to strategy, business plans to business resilience. We help clients manage, mitigate and control risks from potential cybersecurity breaches to possible breaks in the supply chain. We assess and prepare businesses by looking into their technology, finance, data analytics, regulatory requirements, data security and privacy, internal audit, and the third parties our clients rely on, to help clients deliver quality results and meet their strategic objectives.

How will you Value Add

A career in our Risk and Security Controls practice, within Information Technology Risk Assurance services, will allow you to develop and apply strategies that help clients leverage enterprise technologies so they can get a higher return on their investment, mitigate risks, streamline processes, and find operational inefficiencies. We assist clients in understanding and challenging their current risk profiles and develop strategies to build digital confidence by embracing opportunities to stay competitive through building trust and resilience into their technology systems. We cover a wide range of disciplines, including risk evaluation, operational and strategic Information Technology processes, project governance, application implementation, data integrity, cyber security, and accounting/audit.

Our team helps organizations analyses and assess the security environment and application of our client’s information technology systems. You’ll help develop strategies to increase the reliability of system outputs, enhancing systems security and integrity, and developing strategies for ongoing maintenance. Specific responsibilities include but are not limited to:

• Perform audit on client’s existing processes and IT systems.
• Evaluate the overall setup and identify the main areas of risk by assessing client’s business process controls, application controls and IT controls and benchmark them according to regulation, standards and industry standards.
• Evaluate process and risk controls.
• Execute detailed investigations leveraging on a strong technical knowledge in various IT systems.
• Identifying opportunities to improve key controls across business and technology processes to clients.
• Preparing IT Audit written reports covering the audit findings (control issue/ gap) and propose corrective action plans to the management.

About You

• A Bachelor’s Degree in information systems, computer science, accountancy or other related field.
• At least 5 years of IT Audit experience.
• Professional qualifications (CISA, CISSP, PCI DSS) is highly preferred.
• Strong understanding of risk-based audit methodologies and approach
• Well-developed interpersonal skills and ability to effectively communicate within the audit team and externally with clients.
• Good team player with a positive attitude.
• Disciplined and self-motivated individual who is able to work independently.