Primary Objective:

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to

these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.

• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement

appropriate strategies to prevent or minimize loan default or NPL.

Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities:

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to

these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.

• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement

appropriate strategies to prevent or minimize loan default or NPL.

• Perform KYC CDD/EDD review to ensure profile of customers are within the Bank’s targeted segment.

• Perform client servicing, so as to meet customer service standards set by the department & to achieve good

customer satisfaction rating.

• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet

• Gather & feedback competitor banks’ new products & services with Product Team to update the team on

competitors’ offerings to achievement product/service competitiveness to meet target revenue.

Requirements:

Bachelor Degree - Business, Accounting, Banking, Finance, Economics or other related disciplines.

Preferred level of Experience (by years/function/industry):

• Minimum 3-5 years MME banking experience with good business network and proven track record of

acquiring new business accounts.

• Minimum 3-5 years working experience in credit with exposure to credit risk management and commercial /

corporate including credit processing, evaluation and appraisal.

• Possess strong credit writing and analytical skills

• Able to work in a high pressure environment as well as in a team

• Excellent verbal communication and Interpersonal skills

• Proactive, energetic, result oriented and possess good business acumen

* Monitor overall food operation and ensure that food items are being prepared in a timely and correct manner.

* Control and monitor the optimum food cost to yield the maximum amount of outlet profit and maximum guest satisfaction.

* Check that the quality of food prepared by staff meets the required standard and make necessary adjustments.

* Monitors food quality and quantity to ensure the most economical usage of ingredients.

* Assist in daily purchasing and receiving of goods and ensure the quality of goods delivered by suppliers.

* Follow Food & Beverage Safety and Hygiene policies and procedures and ensure proper storage methods.

* Oversee the cleanliness, hygiene and maintenance of the kitchen and undertakes steps necessary to maintain the highest possible standards in this area.

* Plan monthly roster to ensure smooth operations and high productivity.

* Create new menu items and seasonal/ daily specials with the Executive Chef.

* Manage the training functions and ensure all staff are certified in their position before taking charge of an area of responsibility.

* Monitor staff performance in all phases of job functions, ensuring that all procedures are carried out to restaurant standards, provide direct coaching when necessary.

* Attend monthly management meetings, holds daily briefings and receive feedbacks in the absence of the Executive & Head Chef and communicate upwards to ensure a high level of staff satisfaction.

* AWS + Bonus + Performance Incentive

* 5.5 days, Rotational Shift Basis / No OT

* Suntec

Our client is a premier medical catheter contract manufacturing company based in Singapore. they specialize in the design, development, and production of complex medical tubing extrusion and interventional catheters. They are looking for an Assistant Finance Manager to join their team.

This role reports to the Group Finance Director. You will be responsible for the oversight of financial accounting operations, and management reporting including financial planning, budgeting and analysis, while ensuring compliance with accounting principles and company policies.

Work details:

• Buroh Street
• Monday to Friday 8:30am-5:30am

Responsibilities:

• Assist the Group Finance Director in developing, implementing and monitoring the compliance of internal control policies and procedures.
• Review consolidated financial statements, management reports and budget variance analysis of the Group.
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards.
• Coordinate, participate and deliver insights into the financial reports in the management meeting and board meeting.
• Manage relationship with external auditors for financial audits.
• Complete and submit all GST returns and ensure compliance.
• Review CIT returns to be submitted by Tax Agent.
• Lead the preparation of annual budgets, analysis and presentation to Management.
• Oversee the costing function for the manufacturing activities in Singapore.
• Supervision of local & overseas Accounts staff with full spectrum of accounting responsibilities.
• Perform any other tasks as the need arises.

Requirements

• Bachelors degree in Accounting, Finance or related field
• 3 to 5 years of working experience, including experience in manufacturing costing, and supervisory experience.
• Prior working experience with Microsoft Business Central is beneficial
• Solid knowledge of accounting principles, financial regulations and taxation
• Strong analytical skills with an eye for details
• Excellent communication and interpersonal skills to interact effectively with stakeholders of all level
• Current CA/CMA membership or equivalent would be an added advantage.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.
We regret to inform that only shortlisted candidates will be notified.
By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.
EA License Number: 19C9782EA Personnel: Lum Charmaine R23113231

The financial services landscape is evolving at an unprecedented pace of change and KPMG is at the heart of this change. At KPMG, you will work across a broad range of financial institutions, including private banks, commercial banks, digital banks, capital markets intermediaries, payment services providers, and fintechs. Our global network of experienced professionals offer tailored services to clients and provide deep industry knowledge, insightful opinions, and technology-enabled delivery to help improve processes, governance and strategy to address financial and operational risks and drive business performance. You will help financial institutions enhance performance, enable better decision-making and satisfy compliance demands by shaping their risk strategy, improving risk-adjusted performance and implementing pragmatic recommendations.

You would be expected to contribute in the following ways:

• Helping our fintech and digital banking clients uplift their regulatory compliance processes and controls, including development of regulatory policies and procedures and sharing of insights and best practices by leveraging the knowledge base and capabilities of our Global Fintech network
• Working with financial institutions on regulatory compliance matters such as advising on regulatory definitions and interpretations, performing quality reviews of existing risk processes and controls and developing relevant regulatory risk processes and controls to help manage the institutions’ regulatory obligations
• Collaborating with clients to identify potential growth opportunities and establish new business lines in Singapore (e.g. review business plans and licence applications, review new products or services, define new target operating models, re-design current processes)
• Developing regulatory governance frameworks, policies and procedures to enable effective management of regulatory risks for financial institutions
• Providing internal audit services to financial institutions
• Providing regulatory specialist resources to financial institutions to assist them in special projects, to support short-to-long term regulatory projects
• Providing customised training for clients including senior executives of financial institutions on banking and capital markets laws and regulations
• Keep up-to-date with technology trends in the financial services industry and bring any learnings to the table as to drive the successful adoption of innovative solutions for clients
• Driving business development initiatives, including working with our Solutions team on ideation and development of regulatory tools to enable our clients manage their regulatory risks efficiently
• Managing teams and client stakeholders, project delivery timelines and delivery quality

Experience and skills required:

• Excellent academic background, including a Bachelor or Master degree in Accountancy, Banking and Finance, or Law. Professional qualification in CFA/FRM would be a plus
• At least 6-7 years relevant experience in financial institutions, compliance advisory firms, or public accounting firms
• Sound understanding of the key operations of a banking institution, capital markets intermediary and/or payment services provider. An understanding of derivatives and financial instruments is required
• Knowledge of the Singapore’s Banking Act, Securities and Futures Act, Financial Advisers Act, and/or Payment Services Act and the relevant subsidiary legislations and regulatory requirements issued by the Monetary Authority of Singapore
• Keen interest in risk and controls, fintech/regtech, as well as the financial services landscape
• Ability to work across KPMG and our clients at different levels in the organisation and with people from different cultures. KPMG is a globally minded organisation
• Experience in managing teams and mentoring individuals will be an added advantage
• Exceptional analytical, problem solving and presentation/report writing skills, combined with a good understanding of business dynamics and commercial value drivers
• High proficiency in both verbal and written English is essential. Chinese or other Southeast Asian language skills are an added advantage

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

Job Description Summary

Be part of the Energy Transition movement to electrify and energize the power industry! Provide reliable, sustainable and affordable energy solution to carbon net zero

GE Vernova Gas Power has an exciting opportunity for a Senior Business Development Manager to be part of a regional team. This is a key role requiring you to leverage on your experience within the power generation industry and network of professional relationship to identify combine cycle plant opportunities by engaging with key stakeholders and decision makers within the energy sector. This includes Independent Power Providers (IPPs), local developers, regulators, utilities, EPCs, financers and consultants to name a few.

As subject matter expert on decarbonisation, you are able to provide guidance to both internal and external stakeholders on the project development process and the various milestones in a gas power plant development, within a specific country(s), but also build the narrative on how gas is featured as part of the energy transition. In doing so, you will partner with GE’s Energy Financial Services (EFS) and Business Development teams to identify early engagement opportunities to position GE’s technology in the early development activities so our customers are able to align themselves with their country’s latest decarbonisation policy.

You have your finger on the pulse. You are up-to-date on the latest industry trend and are able to draw upon your knowledge of market dynamic within an assigned sales region, to aid in the formulation of a clear go-to-market strategy as well as lead the deal teams through formulation and execution of proposal strategies that capitalize on GE's competitive strengths to serve the customer's needs, resulting in definitive sales agreement. To achieve this growth, you would collaborate with the Marketing and Product Teams to develop new products, solutions and services as well as support and manage the sales proposal process from opportunity identification through to contract signing in tandem with the country sales teams.

Roles & Responsibilities

To be successful in this role, you are able to demonstrate a high level of commercial judgment to achieve outcomes required. This includes but not limited to

• Awareness and understanding of the decarbonization trend and position GE’s solution in the trend. This includes analysis on the feasibility of the development, the various policies, incentives to encourage decarbonization activities within the country.
• Deal structuring, pricing and all other proposal development activities, being the interface with projects, global operation, risk management, and other functional groups as required
• Identifying new opportunities and creating sales assessment for assigned sales region.
• Maintain knowledge of market trends, customer requirements, competitor actions and customer base.
• Take the lead and participate in Lean projects to improve the sales proposal process and faster proposal turnaround.
• Customer evaluation to define customer value. Develop customer strategies that support account growth. This includes supporting customer meetings, co-creation sessions, customer financial and segment exploration, and direct support of sales, commercial and product line leaders.
• Requires specialized knowledge across product lines, markets, sales processes, or customer groups. Requires strong commercial awareness, and is expected to influence the development of strategy for their broad sales territory, including control of resources.
• Interprets simple internal and external business encounters and recommends best practices to improve products, processes or services.
• Uses high level of judgment to make decisions and handle complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Has ability to assess quality of information given and ask pertinent questions to stakeholders or customers. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision.

Qualifications/Requirements

• Bachelor degree in Mechanical, Electrical, Electronic Engineering or equivalent discipline from a local or internationally recognised institution
• Must possess at least 10 years experience in Sales/Marketing/Business Development within the power generation or decarbonisation field.
• Ability to demonstrate a successful track record in developing power plants and are well versed in the carbon trading system and how it can help on the feasibility of the development will be an added advantage
• Key to the success of this role is ability to articulate energy, transmission & distribution, oil & gas, and industrial markets trends
• Excellent communication, interpersonal and presentation skills are essential as you will need to communicate difficult concepts, guide others to consider and influence others to consider a different perspective.
• Strong account & customer relationship management mindset
• Ability to travel 40% of the time.

Desired Characteristics

• Proactive work style, creativity, energetic, self-motivator who keeps current with industry trends and knowledge.
• Unyielding commitment to integrity and GE values.
• Flexible to travel, as required.
• Strong leadership / influence and business / commercial skills – able to work effectively in matrix organization

At Joy Beaute, we believe that true wellness is achieved by nurturing both the body and the mind. Our team of highly trained professionals provide our clients with exceptional care and guidance, ensuring that each client receives personalized attention and tailored solutions to meet their unique needs.

Job Description

The Manager will play a crucial role in managing and overseeing the daily operations. Primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.

Key Responsibilities

1. Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
2. Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
3. Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
4. Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
5. Address and resolve customer complaints and concerns professionally and efficiently.
6. Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
7. Assist in developing promotional strategies to attract new clients and retain existing ones.
8. Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
9. Maintain accurate records of sales, expenses, and staff performance.
10. Foster a positive and motivating work environment, encouraging teamwork and professional growth.

Job Description,

• Champion Headquarter HR Policy & Processes
• Analyzing and monitoring HR metrics development
• Developing and program Compensation & Benefit Strategy
• Developing international Human Resources Management, including but not limited to: Staffing, policy, process deployment, and performance management
• Supervise day to day HR processes and driving efficiency with support of HR administrative member
• Draft HR policy and proposals
• Other major & impactful HR projects as assigned

Requirements,

• Minimum 8 years experiences in HR with positive attitude, endurance, trustworthy, am bitious, team player, and good communication
• Familiar with working regulations and environment in Singapore/SEA.
• Master of Employee Relations, HRIS, Performance Management, Compensation & Benefits, Project Management, Recruitment, Training & Development, HR Policy & Proposal
• Verbal and written communication skills in both English and Mandarin, with a high attention to detail and a collaborative nature

Role Summary

The Project Manager in the cybersecurity team (SMEE) will be responsible for the

successful implementation of ICT infrastructure/ Cyber-security projects from contract

award to system commissioning and/or service support and maintenance.

He/She will lead an implementation team comprising engineers with different

technological and domain skills-set to ensure effective and efficient implementation

of projects to meet the contractual requirements. This includes to manage

stakeholders, internal project team, subcontractors/ vendors, time, budget, schedule

and risk management to deliver our commitments to our customers. In addition, he

will need to work with other functional groups such as finance, legal, PMO and

procurement as part of the project management processes.

Roles and Responsibilities

• Lead, plan and manage assigned projects within the business group, in

accordance with organizational and project goals, such as budget, timelines and

quality, to ensure successful achievement of project objectives and deliverables.

• Act as the single point of contact for entire scope of activities for the designated

account in the areas of Cyber Security System and Services, system infrastructure,

implementation, network architecture, security polies enhancement, security

patching and risk mitigation, security incidents/audits and as well operation

support and system maintenance

• Adapt and implement NEC project methodologies, processes, documentation

tools and measurements in relation to project management.

• Plan, coordinate and prepare implementation strategies to meet key project

milestones such as delivery, tests and payment milestones.

• Managing integration of various Cyber Security System components of the project

including hardware, software installation, testing, business process review,

redesign, application compatibility testing, data migration and data conversion

etc. Familiar with Cloud System Project and implementation, Cyber Forensic

software / package is an advantage.

• Create project specifications, schedules, planning, execution, operation as well as

securing of resource requirements.

• Overall coordination and management of cyber security related projects through

its whole project lifecycle and ensure that projects are delivered on time and fully

mee to the customer requirement and compliance to security standards and

policy.

• Provide progress updates on assigned tasks for all projects in the weekly project

meetings as well as technical guidance on operating procedures and new

projects.

• Ensure that projects performed are compliance with Government Cybersecurity

standard and to adhere to industry practice ISO quality standards and project

management’s model.

• Ensure all Service Requests and assigned projects’ tasks are completed as per

agreed schedules.

• Ensure that the Service Delivery is able to meet the Service Level Specification and

to ensure smooth running the system operation.

• Play an active supporting role in the development of project office within the

customer environment to achieve defined functions and capabilities.

• Reviewing project documentation to ensure that it meets customers requirement

and conforms to quality management process, standards and procedures to

minimise rework and system failures.

Project Team Management

• Oversee project team members to deliver project on schedule and cost while

meeting project requirements.

• Defining project resources, performance reviews and post implementation

evaluations

• Initiate, organise and attend project meetings and ensure project teams are kept

fully informed about project progress, tasks, action plan and deadlines.

• Work with team member to manage and resolve issues, risks, dependency, and

impediments that may impact on successful project delivery.

• Coordinate project team members to ensure that project progress is reported in

an accurate and timely manner to all stakeholders and project teams.

• Lead team members to ensure that all projects and products are delivered with

quality as a priority and that appropriate levels of testing and technical

governance is carried out in accordance with internal standards and contractual

requirements.

• To keep abreast of relevant technological developments in order to improve and

stay effective in the role for team members and key stakeholders.

Requirements:

• Bachelor Degree in Engineering (Computer / Telecommunication), Computer

Science / Information Technology or equivalent.

• At least 3 years of experience (as project manager or technical project manager)

and proficient in project management (Cloud System Environment) with proven

track record of completing multi-million dollar IT projects from contract award to

system commissioning within a technically complex and demanding environment.

• At least 3 years of IT outsourcing experience with proven ability to work in large

groups and managing multiple projects. Project Management experience in

Government IT Services Management is an added advantage.

• PMP / CITPM certification and/or Cyber Security Certification (e.g CISSP) or its

equivalent is preferred.

• Project management experience in a systems integrator/ services vendor

organization is an advantage.

• Experience in delivery of multiplatform technology base IT projects comprising

network infrastructure, security applications and appliances, database, systems

software (OS), security set up including policies, firewall, 2FA, encryption, CA,

IPS/IDS, and device management, is an advantage.

• Experience / Familiar with Cybersecurity Project implementation in Government

agency / State board would be added advantage.

• Able to work in a fast-paced environment with dynamic projects teams.

• Strong customer and team player with the ability to effectively lead and motivate

teams towards common objectives.

• A self-starter and able to work under pressure and tight schedule with positive and

proactive attitude to anticipate challenges and resolves issues.

• Strong competency and experience in managing and motivating multi-

disciplinary teams including vendor partners.

• Self-motivated, result-oriented, organized and ability to work independently with

priorities.

• Proficient with Microsoft Project or other project management reporting tools.

• Effective communications and presentation skills, both written and oral.

BIM Manager (M&E)

Job Description:

Responsible for developing and implementing BIM project execution plans, collaborating with project teams, and ensuring efficient delivery of BIM deliverables.

Key Responsibilities:

- Develop BIM Project Execution Plans, BIM collaboration, documentation, enforcement, monitoring, and workflow to meet project requirements

- Provide solutions for BIM-related technical issues and assist project teams with BIM implementation

- Set up processes and workflows for efficient delivery of BIM deliverables

- Establish guidelines for internal and external model exchanges between project stakeholders and monitor progress

- Attend client meetings and lead decision-making processes affecting BIM deliverables

- Liaise and coordinate with other trades for cross-team support on BIM software

- Regularly meet with key project staff to update on progress and document meeting minutes

- Oversee BIM coordination and daily management of BIM project data sets/workflows and project setup

- Collaborate with teams to ensure all drawings are in order as per design requirements

Job Requirements:

- Certificate in AutoCAD Autodesk advanced module

- Certificate in Revit MEP Autodesk advanced module

- Higher NITEC / Diploma in Mechanical Engineering or equivalent

- Minimum 3 years of experience in M&E drafting using AutoCAD, Revit, and BIM preferably from the Construction industry

- Outgoing personality with strong interpersonal and communication skills

- Ability to work independently and target-oriented in a stressful environment

- Ability to work well in a team and demonstrate initiative and commitment

Interested candidates who wish to apply for the advertised position, please click "apply now" an updated copy of your resume in MS Word format.

We regret to inform that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd

EA License No : 01C4394 | Lim Han Siang Adrian | Reg No: R 177 0467

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

ABOUT US

Orange Gum, as part of the Soprano Design Group, has over 20 years of experience in the development and provision of world leading mobile messaging and wireless application infrastructure. With a vision to make mobile messaging relevant and valuable to business, Soprano Design has developed a wide range of enterprise ready products and applications, which have been repetitively proven in real business settings.

Designed to streamline and automate critical but common personal interactions to improve staff, customer and supplier communication, Soprano’s solutions include: staff communications, mobile marketing, appointment reminders, staff fulfilment, 2-factor mobile authentication, emergency notifications and mobile payment. This is underpinned by Soprano’s core software infrastructure SOPRANO CGP that sends routes and receives SMS, MMS and Email traffic.

Headquartered in Sydney, Australia, and operating globally, Soprano Design is a leading global communications platform as a service (CPaaS) provider that brings nearly 30 years of experience with enterprise-level mobile messaging to each of our over 4,500 government and enterprise clients around the globe.

Soprano’s flagship product, Soprano Connect, is an innovative award-winning platform that helps customers to strategically integrate, email, SMS, voice, conversational AI, IP messaging and social channels such as RCS, WhatsApp and Google Business Messages into a seamless secure omni-channel business mobile messaging experience.

POSITION SUMMARY

Due to growth, Soprano's Singapore team is seeking an experience BDM to join our high-performing team on a permanent full-time basis. The Business Development Manager (‘BDM’) is primarily responsible for understanding, qualifying and winning new customers as well as winning new departments and software sales within existing customers.

Reporting to, and working closely with the Country Sales Leader, the BDM will focus on selling our award-winning solutions into large government (local, state and federal) customers and large enterprise customers with a particular focus on the financial services/banking, health, education, retail, and logistics industry verticals.

ROLE OBJECTIVE

Soprano delivers to large enterprise and government organisations a Communications Platform as a Service (CPaaS) that makes their trusted mobile interactions more valuable and meaningful. Soprano works in 13 countries directly with customers and through channel partners.

The Soprano Sales team is responsible for the acquisition of new customers/logos and to sell more software and services to existing customers.

By understanding our customers’ businesses better, we can inspire great solutions that lead to very long-term relationships.

KEY RESPONSIBILITIES

Includes but is not limited to:

• Developing, executing and regularly updating a territory Go To Market Plan, including identification of key accounts to target in key market segments and regular tracking of progress against opportunities
• Achieving and maintaining Key Performance Indicator’s (KPI’s) set by the regional sales leader
• Generating leads and prospecting new business opportunities through a range of channels including leveraging existing networks, attending industry events, using LinkedIn Sales Navigator and other sales tools, and telephone-based prospecting
• Building, owning & closing a new business pipeline
• Understanding client challenges, scoping their requirements & working with internal stakeholders (e.g. sales operations, pre-sales, product and customer services teams) to shape and sell optimum solutions
• Preparing and delivering engaging and compelling software solutions proposals
• Overseeing the transition of new clients to the Customer Service team to ensure smooth client onboarding processes and ongoing Service Delivery excellence
• Developing and maintaining knowledge of local telecommunications and related regulations, customer motivations, and customer buying patterns
• Keeping the company’s CRM up to date and maintaining accurate sales forecasting as part of a cadence of internal reporting requirements
• Ensuring that co-workers are treated respectfully and without any form of discrimination, harassment or victimisation
• Ensure you are aware of yours and your team’s (if any) responsibilities in relation to company policies, including and especially IT Security policies applicable to your role, and that all requirements of these policies are met as it relates to you and your team’s (if any) role.
• Taking all reasonable care to ensure that your actions or omissions do not impact on the health and safety of yourself and others in the workplace
• Performing other tasks or activities as directed

SKILLS AND EXPERIENCE

• Bachelor's degree preferably in IT, Computer Science, or Engineering
• 5-8 years of experience as a Sales Manager/Business Development Manager in SaaS based IT or Telecommunications organisation
• Demonstrated experience utilizing solution selling and/or consultative approaches when engaging with clients and partners.
• Good understanding of the global Telco industry, automated communication, Artificial intelligence, and IT industry highly preferred
• Self-driven, motivated and ability to work independently.
• Excellent MS Office skills, reporting skills.

WHY WORK FOR SOPRANO:

• Work for a leader in the CPaaS industry: We are a leading enabler for enterprise communications, with a customer-centered approach that allows us to reach significant results with our clients and partners.
• Our focus on Technology: We pride ourselves on building technology for the future of communication that creates richer meanings, deeper trust and better connections.
• Global presence: Soprano is headquartered in Sydney, but we have a global presence in Europe, North America, South America, New Zealand and Southeast Asia. We’re a small company with big dreams!
• Collaborative and inclusive environment: We are committed to a workplace environment where every employee is respected and empowered to be their best selves at work.
• Training and Development: Gain valuable insight and exposure to various markets worldwide
• Competitive salaries: We are a pay for performance company that values your contributions through our competitive salaries, rewards and recognition programs
• Flexible Working: We’re a lover of hybrid working, and this allows us to stay connected to our global teams while allocating time to do the things we love

People are at the core of what we do and Soprano Design Pty Ltd is committed to a safe, diverse and inclusive workplace where we all thrive and succeed together. We encourage applications of all ages, genders, nationalities, backgrounds and cultures. Please let us know if you require any adjustments to the recruitment process.

Key Job Tasks & Responsibilities:

• Supervise all upcoming and ongoing projects, from tendering to final handover.
• Engage with clients and consultants on project matters, attending relevant meetings.
• Determine the need for a formal design control, verification, and validation program as required by tender or contract specifications.
• Review and validate design system details, coordinating with project managers and consultants to ensure service completeness and functionality.
• Assess pre-contract cost estimates, cash flow projections, feasibility studies, and cost analyses prepared by the QS team across all areas.
• Ensure compliance with approved designs, materials, and specifications as outlined in contracts.

Lead and Manage Project Teams:

a. Deliver the service standards expected by clients and consultants.

b. Use materials that meet project specifications.

c. Ensure project schedules are adhered to and deadlines are met.

d. Quickly resolve issues that arise on project sites.

e. Continuously review, monitor, and improve project management processes, workmanship, and on-site quality.

Actively participate in ad-hoc projects and handle additional duties as required.

Service Coordinator

• Location: Kaki Bukit (Office)
• Working hours: 8.30am - 6.00pm (Mon - Fri)
• Salary: $2,200 to $2,800 (depends on exp)

Job Scope:

• Answering service calls
• Co-ordination works between suppliers, client and service team
• Scheduling appointments for all service calls and maintenance work
• Quotation for service works, maintenance and following up on the status
• Procurement for service works and maintenance related equipment once confirm
• Do filing for all service-related documents
• Receiving of goods
• Consolidating service/maintenance report for submission
• Checking and replying email daily
• Monthly Report on Billings for Management's Review
• Direct reporting to Project Director for daily paper works, co-ordination and other assigned jobs.

Requirements:

• Able to work overtime when require.
• Able to start work immediate or within short notice

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Job Title: Customer Service ID9079 (Recycling Company)
Location: Tuas
Working Hours: Monday to Thursday 8am-6pm, Friday 8am-5pm
Basic Salary: $2300-$2600

Benefit:
*Variable bonus provided with AL 14 days
*Company transportation provided at Boon Lay MRT

Job Description:
• Assist the Customer Service team in answering customer inquiries through phone, email or WhatsApp support channels.
• Process orders accurately by checking, printing, scanning the Collection Order/ Delivery Order (CODO), matching with Purchase Order (PO).
• Ensure that customer inquiries are resolved in a timely manner by liaising with other
departments to maintain customer satisfaction.
• Keep accurate and up-to-date records of customers’ interactions and follow-up actions taken.
• Prepare monthly reports / consolidated figures as required by the Customer.
• Submission of daily collections to NEA e-tracking system.
• Coordinate with Transport department to arrange and schedule collection date and time.

Requirement:
Minimum GCE ‘N/O’ Levels with 1 year of CS experience

Job Title: Customer Service (ID5085)
Location: Jurong East (company will move to Senoko next year)
Working Hours: Mon to Fri 8.30am - 6pm
Salary: up to $2500

Job Description:
• Shipment coordination (local and cross borders)
• Preparation of daily/monthly report
• Prepare internal reconciliation billing report
• Attend to customer’s daily operation meeting

Requirement:
• At least 1–2 years of customer service with logistics experience
• Experience in SAP & WMS function will be added advantage
• Computer Literate & Proficient in MS Office

Duration: 6 months contract

Location: Pandan, West

Job Responsibilities

• Handling shipping & billing processing via the system.
• Ensuring documents are properly completed by compliances and shipment release on a timely basis.
• Handling and liaising with Order Management, Finance (outstanding AR), Trade Compliance, and Operation teams to follow up on shipment, delivery & billing through the system.
• Review commercial clauses, handle type of bonds with the bank, Letter of Credit negotiation with bank, issue chambered origin, etc.
• Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to the customer, meet the customer's contract/payment terms, and ensure each set of payment collection is reasonably assured.
• Liaise with the internal A/R Collections team and customer to resolve any variances whenever queries arise.
• Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
• Ensure all documents are filed according to the Record Retention Policy.

Job Requirements

• Diploma / Degree
• 2+ years of experience in customer service or related field
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficient in Microsoft Office and Oracle software (will be an added advantage)
• Ability to work independently and as part of a team

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/9368

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

As the monetary system decays under debt, inflation and irresponsible governance, our mission at BullionStar is to return Gold & Silver to its rightful place as money. Having established our presence as the leading bullion dealer in Singapore with an edge in technology, we have now expanded to the United States and New Zealand as part of our international growth plans.

If a fast-paced, high growth, dynamic and multi-cultural environment excites you, join us on our journey.

Customer Service Executive | Multi-Cultural Environment | Rewarding Career

Interested in the bullion industry? Love being around Gold & Silver all day? We are hiring an individual for a Customer Service Executive role. This role will build a solid foundation for a career in the precious metals industry, allowing you to learn the ins and outs of the bullion industry first-hand from precious metals experts and acquire a hands-on working experience within the operations of a bullion dealer.

About BullionStar

BullionStar is the leading bullion dealer in Singapore. With BullionStar, customers are offered a modern platform for trading and holding physical bullion. The online platform is complemented with a newly renovated and expanded bullion shop, showroom and vault in Singapore. BullionStar has an excellent reputation with a review rating of 4.8 on Google Reviews based on more than 1,000 genuine customer reviews.

• We lead in technology - We are a modern bullion dealer that employs proprietary cutting-edge technology into an age-old industry.
• Excellent learning opportunity – With us you will work with a range of different projects and tasks being mentored by our precious metals experts.
• We pay above-average salaries and offer a competitive benefits package.

The Position

• Build and maintain relationships with customers
• Guide and assist customers in our bullion shop
• Test the authenticity of precious metals
• Assist in driving, developing and improving BullionStar’s customer care program
• Develop and assist in marketing efforts
• Provide support for BullionStar’s affiliate program

Who Should Apply?

Please apply if you possess all of the below skills and characteristics:

• Meticulous: As you will be dealing with highly valuable items, you are to be meticulous and diligent in all aspects of the role, e.g., conducting inventory audits, testing the authenticity of the precious metal product, handling cash, etc.
• Versatile: You are required to switch between speaking with customers, to hands-on operational work, to desk-bound administrative work throughout the day.
• Great Communicator: You need to be proficient in verbal and written English to communicate effectively with our customers. Fluency in additional languages and/or dialects is a plus. (Good communication skills in other language and/or dialects language to build and maintain relationships with other customers) As part of an integrated and international team, you are furthermore encouraged to communicate openly and directly across all levels of the organization.

Location & Work hours

The job location is BullionStar's bullion shop, showroom and vault at 45 New Bridge Road. This bustling location is located in between Chinatown and Clarke Quay with the Clarke Quay MRT located just across the road making commuting easy.

5-day work week, 1 Saturday inclusive.

Salary and Benefits

The starting salary is SGD 2,700 - SGD 4,000 depending on your knowledge, competence, experience and skills plus one month's bonus, reimbursement of medical bills and access to an employee health and fitness benefit program.

Customer Service Officer

• Working days & hours: 5 days, 8:45am – 5:45pm
• Salary: $2000 - $2500 + commission
• Working location: Tanjong Pagar

Requirements:

• Diploma or equivalent.
• 1-2 years of customer service experience, specifically in a hotel tour desk or similar role.
• Knowledge of Singapore attractions and tour packages.

Job Description:

1. Guest Engagement:

• Greet and engage with hotel guests, offering assistance and information.
• Provide details about Singapore attractions and available tour packages.

2. Sales and Promotion:

• Promote and sell Singapore attractions, tour packages, and related services to hotel guests.
• Assist guests with the booking of tours and activities.

3. Inquiry Handling:

• Respond promptly and courteously to guest inquiries regarding tours, attractions, and travel arrangements.
• Provide accurate information and recommendations.

4. Complaint Resolution:

• Address guest complaints and concerns with patience and professionalism.
• Take appropriate actions to resolve issues and ensure guest satisfaction.

5. Documentation:

• Maintain accurate records of tour bookings, guest preferences, and complaints.
• Collaborate with tour operators to confirm reservations and resolve discrepancies.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Position: Customer Service Executive
• Working Time: Monday to Friday, 8.30 am – 5.30pm / 9am – 6pm
• Working Location: Singpost Centre [Nearest MRT: Paya Lebar]
• Salary: $3200 - 3800

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview for the role:

This Role reports into the OCSM and will form the focal point for customer queries and supply chain operations. Maintenance of close relationship with both internal & external customers in all business activities of company including affiliated companies, associates, and partners. This involves responding to all enquiries in a timely manner, opening and closing of all files, perform costing for invoice preparations and be called upon to perform activities and work closely with other departmental functions to achieve the goals set by the company.

Job Duties:

• Handles all clients inquires, concerns and complaints in a professional manner
• Monitor shipments with contractors and vendors and update both internal & external stakeholders
• Performs data entry, opening & closing of files and costing preparation in tandem to invoice generation
• Collaboration with all departments to better address clients needs, providing regular updates to higher management
• Assist in the preparation of Pricing & Quotations
• Support & involvement in continuous improvement programs with internal team to ensure control & processes to provide a high level of customer service & work efficiencies
• Upselling company products and identify new business opportunities through clients’ referrals

Job Requirements:

• Possess Diploma in Logistic / Supply Chain / relevant discipline is preferred.
• Relevant work experience in the Logistics / Shipping or Freight Forwarding Industry is a plus
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Development Services

• Create insurance liability models, focusing on reserve and capital calculations for Hongkong and Singapore companies based on local Risk-Based Capital Regulation and IFRS17.
• Create and maintain financial asset and ALM models for use in balance sheet projections of financial services companies.
• Develop and maintain Economic Scenario Generators used in the valuation of financial assets and insurance liabilities.
• Further the development of robust processes for strategic asset allocation, scenario generator calibration, insurance company financial reporting, etc.
• Participate in the expansion of PathWise functionality as the need arises or as requested by clients

Onboarding Services

• Support the development of models and processes for companies moving into PathWise
• Provide hands-on training for PathWise users
• Develop standalone training reference materials for PathWise users
• Identify shortfalls in company processes and propose improvements
• Troubleshoot issues as they arise during PathWise migrations, focusing on providing a strong initial user experience
• Help maintain and strengthen client relationships through participation in client consultations
• Be a primary contact for select clients

Business Development Support

• Participate in demonstrations to potential clients
• Develop models specific to client requirements
• Participate in industry, academic and internal research projects
• Develop and deliver presentations on emerging issues pertaining to the insurance industry and the financial services industry
• Attend industry and client conferences

How this opportunity is different

As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Aon Life Solutions within Aon Reinsurance Strategy and Technology Group, in Singapore. As an Associate Director, you will report directly to the Senior Managing Director, Global Life Risk Modelling Consulting.

Aon Life Solutions provides high efficiency computing software, consulting services as well as advisory services to financial intermediaries, primarily insurance companies. The high-performance software platform, PathWise, provides companies with the ability to easily model financial obligations without involved coding and is run on Graphical Processing Units (GPU), making it the fastest, readily available software platform currently in use in the insurance industry. Global Life Risk Modelling consulting services has focused primarily on actuarial analysis, modelling of insurance liabilities and financial assets and reviews of hedging programs.

Skills and experience that will lead to success

• Experience in the life insurance industry in a valuation/pricing/hedging role working with financial guarantees embedded in life insurance products
• Knowledge of Singapore and Hongkong reserves and capital requirements for the life insurance industry, covering products such as Indexed and Variable Annuities, ULSG, Participate and traditional life insurance products
• Understanding of financial assets including derivatives
• Familiarity with Monte Carlo simulations
• Knowledge of object-oriented programming concepts (Python programming experience preferred)
• Member of Institute and Faculty of Actuaries or Society of Actuaries preferred
• Strong communication skills for heavy team and client interactions

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [email protected]

Position title : Service Crew

Location: Beach Rd, Bugis

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

TikTok LBS Platform's goal is to build a global high-quality LBS database and high-performance LBS services that connects TikTok users with nearby merchants and local services.

- Build a global POI (Point of Interest) database, multi source POI integration and POI nearby search service to support TikTok local services.

- Build geocoding database, geocoding service, and IP Location service to support TikTok local services and monetization product

- Participate in the analysis/mining of location-based data based on compliance requirements, and build a location-related data warehouse

- Develop global general location based service (LBS) with high concurrency and low latency.

- Improve system design and architecture to ensure high stability, performance and reliability of the product.

- Collaborate with multiple cross-functional teams to deliver high quality work in rapid product development.

Qualifications

Minimum Requirements

- Bachelor/Masters in Computer Science or related major

- Proficiency in building backend services for large-scale consumer-facing applications

- Proficient in at least one of the following languages: Go, Python, Java, C++.

- Deep understanding of computer architectures, data structures and algorithms.

- Familiar with common components such as MySQL, Hive, Redis, Spark, ElasticSearch, Message Queue and RPC.

Preferred Qualification:

-Experience in R&D of geographic location-based data is preferred, such as POI(Point of Interest) data, Geocoding related data.

-Experience in big data、data warehouse、streaming data flow and real time data processing system is preferred.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Position title : Service Crew

Location: Beach Rd, Bugis

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position title : Sales Executive/Assistant Sales Manager/Sales Manager
Location:Tuas (Company transport at designated pick up points - Jurong east, Bukit batok, Choa chu kang, Lakeside, Tuas crescent etc)
Working Days: 5-days work week (40 hrs)
Working hours : 8am – 5pm / 9am – 6pm
Salary : $4,000 to $5,500

Responsibilities:

• Develop new customers and maintain existing customers
• Handle new sales enquiries and preparation of quotations
• Work closely with sales team on execution of marketing and sales activities
• Develop and implement strategic plans to increase sales
• Follow up on projects, delivery and relevant documents
• Manager customers' accounts, credits and payments

Requirements:

• Diploma/Degree with 1-2 years of sales experience in steel industry
• Possess good knowledge of various steel products with prior experience in project sales
• Proficient in sales prospecting and able to drive sales process from plan to close

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

OVERVIEW OF THE ROLE

As a Digital Commerce Director, you will be responsible for managing our regional relationships (media and commercial) and digital commerce brand capabilities. The individual will have to call on regional customer and own regional marketing capability (integrated media, digital content and traffic development).

Your Team

You will be part of the Asia Middle East Africa (AMA) Digital Commerce headquarters based in Singapore and will report to the Commercial Leader for AMA Digital Commercial. You will work very closely with internal marketing and commercial teams, as well as external stakeholders to deliver results.

What Success Looks like

As a Digital Commerce Director, you will have opportunity to work on creating winning strategies for brands, driving the business results. You will lead multi-disciplinary teams (including Sales, Finance, Product Supply, Design, and Marketing) to collaborate and develop top winning strategies for success.

You will lead a mix of Marketing and Sales projects enabling you to show the breadth and depth of your strategic and integrative thinking. As a Digital Commerce Leader you own taking insights from

the data, to set the direction for brand growth.

Responsibilities

• Regional customer management
• Brand equity development
• Business driver delivery
• Consumer understanding
• Data analytics
• Developing partnerships
• Financial management
• Opportunity identification & innovation
• Coaching and training the organization

Qualifications

• MBA or Degree qualified with a relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
• At least 10 years of prior experience in the following areas: Brand Management, brand equity development, business driver delivery, financial management, and opportunity identification & innovation
• At least 5 years' experience in FMCG industry
• Understands Brand fundamentals and integrated media
• Have directly sold to customers and managed an account
• Managed retail eMedia this includes design, analysis, execution and optimization
• Excellent forward-thinking, strategic and courageous leadership skills

ABOUT US

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities