Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our goal.

In FY24 we established the Sales Enablement & Operations (SE&O) Asia regional function with the objective of engineering scale and consistency across Sales Operations, Sales Enablement, Go-To-Market and to-customer Marketing.

The SE&O Asia team plays an essential role translating Microsoft’s commercial strategy, executing a regional plan and driving operational excellence through the prism of enabling consistency, agility, and accountability in Asia. We do this by enabling cross-functional insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

The purpose of this role

We’re looking for a highly driven, motivated marketing and business leader to join our Surface Commercial Go-to-Market (GTM) team. This role requires someone who thrives in a cross-cultural team, acts as a thought leader, develops business strategy, and tracks success criteria and performance metrics. The right candidate will excel at creating alignment with multiple stakeholders, solutioning better business programming to address blockers and action across teams, moving roadblocks and simplifying complex concepts.

The Surface GTM-M needs to be adept at equipping sales teams with the right tools, resources, and knowledge to effectively position Surface devices in the Enterprise segment and is not afraid to take thoughtful risks working in deep partnership with the field, Corp, and cross-functional marketing team.

This role is flexible in that you can work up to up to 100% from home. Our team drives cross-Region, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale.

Responsibilities:

• Product Advocacy: Serve as the chief advocate for the product portfolio, promoting technical and product knowledge across the business.
• Cross-Selling Strategy: Develop strategies to enhance cross-selling opportunities and increase product attachment rates.
• Sales Guidance & Partner Support: Offer expert guidance to sales teams during customer interactions and provide strategic advice to partner practice leaders.
• Strategic Business Development: Formulate and implement business strategies, monitoring their effectiveness to ensure long-term growth across fiscal periods.
• Stakeholder Engagement: Champion One Microsoft orchestration by proactively leading and collaborating with stakeholders throughout the organization.
• Corporate Alignment: Maintain a consistent schedule of strategic discussions with corporate entities (including MCAPS, global sales, marketing, operations, business groups, and engineering) to drive strategic business planning.
• GTM Strategy & Execution: Craft comprehensive plans that integrate marketing, consulting, and partner roles, adhering to a unified One Microsoft business strategy.
• Industry Alignment: Formulate an Industry GTM Plan in collaboration with Sales, Services, and Marketing to foster business growth and align with regional capabilities.
• Investment Management: Secure and manage investments with strong ROI, in line with corporate and regional goals, and spearhead change management to boost growth.
• Team Leadership: Guide the team towards achieving targets through strategic GTM direction and marketing initiatives that enhance customer engagement and loyalty.
• Field Enablement: Act as the primary orchestrator between corporate and field teams, ensuring alignment on business objectives and strategies. Activate the partner network to achieve business goals and address potential challenges proactively.
• Business Development: Analyse market opportunities in relation to the company's strengths to craft high-performance strategies. Engage with executive stakeholders to establish and execute solutions that enhance market presence and comply with local service standards.

Qualifications

There will be many opportunities for you to learn and grow into this role and Microsoft. To be successful in this role you will be a confident business leader who is capable of straddling both execution and business leadership, optimising resources across complex operating models to achieve business results.

• 8+ years marketing strategy, business planning, sales enablement, business development, or sales experience.
• 8+ years’ experience managing and expanding a product/solution portfolio and driving demand generation and pipeline acceleration within a complex (e.g., multinational or matrixed) organization. 12+ years marketing strategy, business planning, sales enablement, business development, technical pre-sales, or related work experience AND bachelor’s degree in business, Marketing, Computer Science, or related field

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

PRINCIPAL ACCOUNTABILITIES:

1. To cover Singapore and regional clients in Capital Markets product needs. Responsible for product development in SG, VN, ID, PP and IN, such as preparing product program, client documentation and other product infrastructure. Facilitating sales desk to seek 3rd party pricing from external counterparty when required while coordinating with the Head Office's Product Team.

2 . Develop capital market products to Corporate Banking clients in the region.

3. Assist regional sales team to prepare marketing material, product memos/programs and develop required documentation such as termsheet, confirmation and/or Master Agreements.

4. Working with Head Office's Product team to Deal with external counterparties for certain non-warehoused products.

KEY COMPETENCIES:

1. Minimum 10 years related experience in the FX, Rate or commodity markets

2. Possess at least Bachelor’s degree, Master’s preferred

3. Good knowledge on Capital Markets products

4. Effective organization skills and good interpersonal skills

5. Excellent communication skills

6. Proficient in English and Mandarin

Key responsibilities:

• Accountable for batch production, including safety, Quality and deliverables.
• Responsible for production campaign planning and execution within the timeline.
• Responsible for maintaining the GMP facilities within the validated state and ensure equipment’s maintenance, Calibration and requalification’s are being carried out within the approved frequency.
• Provide support for validation protocol review and approval.
• Provide technical support for new product introduction, facility fit assessment, FMEA and change control implementation.
• Be a technical process expert by exhibiting basic understanding of critical process/operational parameters and acceptable ranges, as well as interactions between different process parameters.
• Ensure Standard Operating Procedures (SOPs), logbooks & Batch Manufacturing Records (BMR’s) are followed effectively & competently
• Provide support for internal and external audit as a spoke person for the GMP facility and Production process.
• Support for Change control, Deviations, investigations and CAPA initiation and closure
• Ensure appropriate staffing levels and skill sets are maintained.
• Ensure team dynamics is built and maintained.
• Recognize and appreciate employee contributions and support workforce diversity.
• Ensure that employees are working in a safe and compliant manner.
• Encourage a culture of continuous improvement.
• Commitment to a fair and respectful relationship to others and behaviour in accordance with company’s Code of Conduct.
• Any other duties as assigned by the supervisor.

Cell Culture (Upstream)

• Skills and knowledge of aseptic technique for thaw and subculture stages using T flasks and Cell factories, etc.
• Knowledge of handling Cell culture, trypsinization, Centrifugation and resuspension. Cell Culture Passaging from flask / Cell factories.
• Benchtop set up for Cell culture supernatant Clarification

Purification (Downstream)

• Skills and knowledge of small-scale column chromatography techniques, tangential flow filtration techniques, Final Filling techniques in BSC and Isolators
• Knowledge in handling single use chromatography columns and tangential flow filtration skids.

Key requirements:

• Degree in a related Science/Engineering discipline
• 5 to 6 years of managerial experience for managing cell and gene therapy or similar manufacturing industry.
• Knowledge of Viral Vector manufacturing and Gene Therapy application is an added advantage.
• Knowledge of Aseptic Manufacturing process for Drug substance and Drug product is an added advantage.
• Knowledge of cGMP applications.
• Positive team-oriented attitude.
• Strong communication and interpersonal skills.

Onitsuka Tiger Company was established as an in-house company under ASICS Corporation on 2018/Oct/1st. Likewise, Onitsuka Tiger SEA (South East Asia) is an in-house company under the legal entity ASICS Asia. We are on a mission to drive and expand Onitsuka Tiger’s global business and become the most iconic premium lifestyle brand. As we are establishing a strong organization to expand our business in SEA, we require a Regional Senior Commercial Manager to proactively participate in this activity.

This position is responsible for;

1) Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.

2) The strategic planning, implementation, managing and running of all the finance activities of a company, including business planning, budgeting, forecasting, risk and governance as well as negotiations.

DUTIES AND RESPONSIBILITIES

Back-Office Team Management

• Supervising and making appropriate decisions and direction regarding all the Back Office Functions; FP&A, HRGA, Legal, and IT.

• Provide leadership and guidance to the subordinates, ensuring that they are aligned with the company's goals and values. FP&A Management & Operations

• Draw up and manage the yearly budget (Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)

• Manage Business Performance tasks (Progress Management / Data Analysis / Proposals / Reporting of Sales Revenue, Returns, Inventory, COGS, Expenses, PL etc.)

• Perform monthly tracking and analysis of the in-house company's budget and actual results (analysing sales by product, customer, and geography).

• Optimise the use of financial and business information, develop and prepare local management reports to support Business in decision making

• Lead Onitsuka Tiger SEA monthly close process with accounting team and supporting financial analysis and reporting

• Generate monthly business review package and manage Onituska Tiger Headquarter finance expectation through deliverable

• Analyse monthly / quarterly P&L, Profit Contribution, all kinds of reports and discuss the deviation from budget with relevant business managers; discuss / monitor action plans to overcome negative deviations

• Being the local planning Coordinator and responsible for local internal planning calendar (budget, forecast, mid-term financial plan)

• Support the Business during the planning process with tool support, reviewing and questioning planning result

• Frequent communication with business function to drive strategy forward and achieve target planned

• Periodic forecasting and concrete gap analysis compared to actual result to meet bottom line finalized

• Manage the inventory and order figures from financial perspective based on business performance

• Draw up the P&L of both new store opening and store closure by collaborating with stakeholders

• Cope with internal audit tasks

• Provide support for the in-house company's transactions with client

• Perform risk management and internal/external and accounting audits as a legal entity by collaborating with ASICS Shared Service Finance team

REQUIRED SKILLS & EXPERIENCE

• 8+ years’ experience in FP&A

• 3+ years’ experience in team management

• Has exposure in managing back-office functions is a plus

• Strong leadership and management skills with the ability to work hands-on.

• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels of the organization, as well as with external stakeholders.

• Excellent problem-solving and analytical skills.

• Able to adapt to environmental changes and varying needs with flexibility.

• Proficient in English (both verbal and written)

• Could speak Japanese at business level is a plus

• Has work experience in Japanese company is a plus

• Experience in retail industries such as fashion (apparel/footwear) and cosmetics is preferred.

THE HISTORY AND VISION OF Onitsuka Tiger

Onitsuka Tiger was born in 1949 as a sports shoe brand. The company continued to evolve until 1977, actively incorporating innovative ideas and technologies. In 2002, the company was reborn as a fashion brand in search of a more sophisticated style. Shoes that were once used for competitions were updated to shoes for town use, and they became loved as fashion items. Newly designed clothing and bags also express Onitsuka Tiger's commitment to both traditional detailing and a fashion mindset. Onitsuka Tiger is now undergoing a further evolution. It is sublimating itself into a "premium fashion brand. This premium is not about the price of a product, but rather about the brand's worldview, commitment to quality, and service, meaning one and only.

Key Responsibilities

• As specialist in energy market analysis, support negotiations, consideration of the establishment of the LNG strategy and the executive decision-making process by providing comprehensive market analysis.
• Collect appropriate market data in a timely manner from various sources in/out of Japan/Singapore and create comprehensive market analysis in collaboration with other members in the market analysis team, delivering reports to ensure alignment with the strategic direction of the Japan HQ.
• Assess and evaluate LNG contract terms such as volume, flexibility, and specifications during negotiation and decision making process by communicating with the relevant entities within the company group. Take into account potential risks and opportunities, considering the technical and operational characteristics and constraints of the company's terminal, storage facilities and shipping fleet.
• Participate in discussions with stakeholders, both within and outside of the company, regarding forecasts of the global energy market. Contribute to enhancing the organization's analytical capabilities through these discussions and support establishing the company's LNG portfolio strategy.

Qualifications/Skills Required

• Expert in data collection, analysis, and efficient report development/presentation skill to ensure alignment with the strategic direction of the Japan HQ.
• Bachelor's degree preferably in Economics, Science, Engineering or related fields.
• Business-level Japanese for written communication with Japanese stakeholders locally and at Japan HQ.
• 8 to 10 years of work experience with a minimum of 4 to 5 years in LNG contracting or LNG price reviews. Clear Understanding of the negotiation arguments and how to drive pricing analysis to support them.
• Prior experience in supporting the establishment of the company’s strategy. Tenure in energy business planning and/or strong understanding of the Japanese domestic energy market.
• Deep understanding of LNG operations and optimisation and the experience of the quantitative assessment of the operational terms.

Manulife Audit Services is looking for a self-motivated Senior Manager, Internal Audit. The candidate is accountable for planning, executing and completing audit projects (including key risk audits, investigations and other special projects). The candidate is also responsible for the delivery of high quality, professional, cost-effective, value-added and risk-based audit services within Asia. While remaining totally independent, the Audit Services function provides added value by working with management at all levels to improve the management of various forms of risk. The function provides assurance services to senior management and the board of directors which assist them in discharging their responsibilities for overseeing the management of risk in Manulife.

On the job you will:

• Assist in preparing annual audit plan based on risks and applicable requirements.
• Assist in preparing presentation materials for risk and audit committees, and board meetings.
• Plan and execute various types of audits (including Sarbanes-Oxley Project (aka SOX)) in accordance with the audit methodology, departmental standards and regulatory requirements.
• Evaluate the management of risk and internal controls in business. Present findings to and reach agreement with the business unit management; make practical and value-added recommendations to improve control environment and efficiency and effectiveness of operations.
• Prepare audit reports; audit reports are to be clear, concise and well-organized, and issued within departmental service standards.
• Utilize data analytics techniques to improve effectiveness and efficiency of audit process.
• Ensure quality of work completed.
• Execute various types of audits within time budgets and target dates, reporting any timing problems or budget over-runs to responsible project leads and Directors.
• Assist business unit management by providing consulting advices.
• Follow-up with business unit management regularly on the status/implementation of corrective action plans for timely audit finding closure.
• Actively participates in departmental initiatives.
• Provide guidance and coaching to team members.

We are looking for someone:

• Can communicate with business unit senior management and staff, to present audit findings clearly and concisely, reach agreement on appropriate solutions to risk management and operational efficiency issues
• Ability to prioritise, good time management in a multi-tasking environment
• Able to work overtime to meet internal or external deadlines
• To analyze business processes and controls over a wide diversity of operations across Asia, including in life and asset management business, identify key risks and control deficiencies, and develop practical and value-added recommendations for management implementation exercising sound business judgment
• Establish a high level of credibility and maintaining sound business relationships with business unit and department management and staff

Nice to Haves:

• 8+ years’ relevant experience.
• Good knowledge of life insurance and asset management business, audit methodologies, control frameworks and risk management techniques
• A fast learner
• Excellent communication skills, oral and written. Able to deal with confrontations and resolve conflicts.
• Proven relationship skills including a demonstrated ability to deal effectively with staff at all levels to Assistant Vice President
• Results oriented; able to strike balance on multiple priorities and projects
• Sound business judgment in assessing significance of issues and developing value added recommendations
• Commitment to quality
• Recognized accounting (CA, CMA, CGA, CPA, ACCA) or auditing (CIA, CISA) professional designation
• Strong team-player and willing shares ideas and knowledge. Able to collaborate with different team members in a multi-cultural environment.
• Actively seeks feedback from others and incorporates any necessary changes. At the same time, provide clear and timely constructive feedback.
• Challenges the status quo and proactively makes suggestions for continuous improvement.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

Key Duties and Responsibilities

• Lead a team in developing new products
• Assist in developing new products
• Conduct client and competitor analysis, market research and benchmarking
• Plan a strategic R&D programme for short, mid and long terms by understanding and analysing the existing and future financial, market trends
• Prepare proposal and participate in product, service and system development
• Sourcing and Analyse related products

Requirements:

• Bachelor’s degree or higher, preferably in computer science, information technology, marketing or related fields.
• Possess work experience in APP or related industries is preferred
• Past work experience in overseas brand catering design is an advantage
• Strong IT literacy, proficient in using Microsoft Office (Word, Excel and Power Point)
• Strong presentation and problem-solving skills
• Attention to detail and a commitment to producing high quality work under pressure
• Excellent English and Chinese communication skills. Able to communicate effectively with global teams

Purpose

• Drive execution of the global treasury strategy within own area of responsibility.
• Co-ordinate and manage the delivery of Treasury services, reporting and advice in areas such as external financing, credit facilities, banking relationships, funding, capital structures, interest rate, Foreign Exchange (FX) liquidity management, treasury compliance and cash & banking solutions.
• Work with a team of specialists to implement Treasury strategy and Treasury and cash management activities in the end markets

Dimensions

• Strategic Scope: Execution of strategy and process ownership
• Reporting Level: Manage managers
• Geographic Scope: Regional / Specialism.
• Complexity: High
• Expertise: 5+ years PQE (in accounting, corporate finance or treasury). Financial, Mathematical or Science-based degree is preferred. AMCT qualified or equivalent is strongly preferred.

Principal Accountabilities

Act as a proactive business partner to identify opportunities for enhancing treasury effectiveness and commercial results

Executing global Treasury strategy, such as:

• Lead the execution of treasury related projects, including Centre and above-market initiatives.
• Advising on all aspects of treasury management.
• Optimise cash repatriation from End-markets to the centre.
• Solving problems of FX deficits and trapped cash within the DRBU, including the navigation of economic crisis situations
• Drive working capital initiatives.
• Enhance visibility and support the improvement of working capital management
• Ensure the central forecast cashflow reporting is delivered to the required quality
• Support the structuring and execution of market exits / simplifications.
• Support the on-going review concerning the capital structure and funding of legal entities, recommending and managing changes as appropriate, and including obtaining the relevant delegated authorities.
• Support the funding renewal process for End-markets.
• Support the digital treasury & banking agenda.
• Manage FX exposures across the Region and advise on appropriate actions.
• Consistent with the Treasury Strategy, drive the centralisation of treasury transactions
• Promote and lead a philosophy of continuous improvement with regard to treasury management best practice.
• Coordinate compliance to global Treasury policies and standards.
• Co-ordinate delivery of Treasury related reporting and ensure it is delivered to the required quality.

Knowledge, Skills and Experience

• Financial, Mathematical or Science-based degree with related professional qualification (i.e. ACA/ACCA/CIMA/ACT). AMCT qualified or equivalent is strongly preferred.
• Minimum 4-8 years’ experience in a global FMCG or similar dynamic operating environment and a good understanding of the tobacco business
• Understanding and knowledge of relevant finance/Treasury tools and systems (SAP Treasury)
• Strong analytical skills, rational decision making / problem solving
• Continuous improvement and able to challenge the status quo.
• Ability to work independently, under pressure and keep to tight deadlines
• Strong interpersonal skills to build an effective network with the teams across APMEA and the ability to influence
• Tenacity to deliver tangible results

Working relationship

Internal

• Finance Business partners & specialist finance teams such as tax and accounting – collaborate to provide end to end finance delivery for region / areas / end markets

• Global Business Solutions – Establish & monitor effective operating procedures to deliver end to end treasury services

• Internal Auditors – to respond to queries and requests for information.

• Investor Relations / Legal – collaboration and keeping up to date with business developments

External

• External parties such as bank relationship managers and dealers – effective, professional working relationships

• External Auditors – to respond to queries and requests for information

Working with one of the top foreign bank to hire relationship managers to join their expanding team in the consumer banking space. This is a banking front office sales position with sales target.

- Structured progression

- Excellent platform to learn and grow within the bank

- CMFAS paid for

about the job

• Provide financial advice to clients through offering wealth management solutions, such as insurance, structured deposits, loans and unit trusts
• Develop and strengthen long-term relationships with clients under your portfolio

skills and experience required

• Degree/local diploma in any discipline
• Strong communicator and self-motivated

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM's regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

We are seeking a highly organized and detail-oriented Administrative Associate to join our dynamic wealth management team. The successful candidate will play a crucial role in providing comprehensive administrative support to our team of wealth managers, ensuring smooth operations and exceptional client service delivery.

How you can add value:

· Assist wealth managers in executing trades and managing documentation for account opening, onboarding, KYC, and other regulatory tasks, ensuring compliance with industry standards and company policies.

· Review and reconcile quarterly revenue reports meticulously to identify and rectify discrepancies.

· Conduct data entry tasks efficiently to record trades and other relevant activities, maintaining precise and up-to-date records.

· Provide support in client marketing initiatives, including the preparation of presentation decks.

· Organize appointments and meetings.

· Perform other administrative tasks such as record-keeping, coordinating couriers, and other ad-hoc duties as assigned.

What you bring:

· A Diploma in Banking and Finance and/or 2-3 years of relevant experience in the financial industry or within a MAS-regulated company is preferred.

· Strong desire to learn, exceptional communication, organizational, and administrative support skills.

· Proficiency in office application software, particularly Microsoft Excel and Google Sheets.

· Familiarity with private banks’ e-Banking platforms and reports is advantageous.

· Fluency in both Mandarin and English is essential for effectively communicating with Chinese-speaking clients and wealth managers.

If the above describes you, please send your CV [email protected].

Responsibilities

Serve as an integrator between business needs and technology solutions, helping to define and create solutions to meet user needs.

Core Responsibilities

· Define and maintain the product vision & roadmap

· Manage, Refine and prioritize the product backlog on the long run

· Contribute to value case definition, product team orchestration and change management to users and stakeholders

Strategy - Contribution to IT Master Plan

· Engage with direct manager, Architects, other product managers (domains and innovation) to define the product roadmap

· Interact with direct manager and architects to translate Business capabilities, IT Master Plan, platform roadmap to define the product vision and roadmap in collaboration with business.

Product/Project Delivery

· Identify existing and potential Business stakeholders and ensures Business Mobilization on projects impacting his/her product

· Contribute to the scoping exercise by collecting requirements, proposing best on market / technology trends and assessing impacts on his/her product and roadmap.

· Challenge requirements to make sure the validated priorities will maximize the value of the product

· Drives/Contributes to the definition and scoring of value case with the expected benefits (+ KPI & key success factors) for projects impacting her/his product, ensure the business validation

· Collaborate with necessary Subject Matter Experts and stakeholders (Platform Managers, Product Managers, Architects, Change Lead, QC Lead, Designers, Data Scientists …) to provide ranged estimate, assess feasibility - timeline - complexity - level of confidence - risk - resource needs for the identified scenarios

· Lead Use case definition and solution scenario definition and selection

· Define the best project setup for her/his product team (resource needs)

· Contribute to retrospectives and demos on her/his product

· Contribute to the change management on her/his product deployment to Production, including handover to operations and support team

· Accountable for product documentation creation and maintenance

Academic Background

Bachelor’s degree in computer engineering and/or business school or equivalent.

Professional Experience

· 8+ years working in IT environment

· Experience in agile environment

· Experience in User Experience approaches

· Experience in workshop animation (design sprints, design thinking, creative problem solving)

Technical Skills

· Strong Business Analysis Skills

· Strong Negotiation & Communication Skills

· Tech-savvy: Curious and interested about Digital and Information Technologies

· Knowledgeable about technologies: Web/Java-J2EE, Oracle/Postgre etc

IT Assistant Manager

This role reports to the Head of IT.

Job Description

1. Collaborate with various stakeholders to gather user requirements and understand user needs for new system implementation and modifications for projects

2. Analyse projects' business requirements and work with vendors to assess technical feasibility

3. Plan and lead application/platform upgrades/migrations and new application delivery/enhancements .

4. Ensure that all supported systems related to projects comply with IT policies and best practices

1. Provide technical support and guidance to end users during the transition to new or modified systems

6. Perform post live projects/third party applications/systems support and user account reviews for projects/third party applications/systems

7. Assist in the management of end-user devices, ensuring optimal performance and user satisfaction.

8. Collaborate with the IT team to draft, implement, and uphold IT policies and procedures.

9. Communicate effectively with stakeholders to provide updates on infrastructure projects and policies.

10. Participate in planning and executing IT initiatives that enhance user experience and operational efficiency.

11. Maintain documentation for IT processes, policies, and device inventory.

12. Ensure infrastructure and systems are maintain and backup are carried out accordingly.

13. Provide technical support at the Bar Exams and to internal users

14. Assist in any other projects as assigned

Job Requirements

· Degree in Computer Science, Information Systems, or IT-related disciplines

· 3-5 years’ experience in IT related projects

· A good team player who is proactive in identifying problems and recommending solutions and able to work independently, but also with various stakeholders from different departments

· Good knowledge in MS Excel, HTML, Wordpress, ASP.NET, MS Powerpoint, Power BI, application, database and reporting tools will be an advantage

· Good interpersonal skills to handle internal and external users and/or situations

• Excellent communication and team collaboration skills

Interested candidates should submit their CV with portfolio if available. Only shortlisted candidates will be notified for a written and physical test.

We are looking for a ProServe Strategy & Operations Leader for APJ Geo leading our Business Operations (BOA) team to help drive long-term growth of the business.

Considered to be the COO to the VP of APJ and a member of the ProServe APJ leadership team, this role will develop, implement, and manage the business processes, systems, reports, and strategies that optimize business functions to meet organizational goals and initiatives while staying aligned with the Global BOA team. You will work with cross-functional teams to own and drive the management of business cadences. You will absorb and lead change through your direct team, as well as by earning trust and influencing others across the ProServe business.

The successful candidate must be able to roll up their sleeves and Dive Deep alongside their team. You will be passionate about your work, detail-oriented, analytical, and have excellent problem-solving abilities. You will have superb communication and customer-relationship skills, outstanding analytics insight, and be a passionate advocate for customers to other internal stakeholders. Active collaboration with AWS Sales Operations and other functional teams will be crucial to the effective execution of these responsibilities.

The successful candidate will help drive towards simple, scalable solutions to difficult problems, have a track record of building high performing teams, strong project management skills, and be able to communicate complex analytical results, both written and verbally, in a clear and easy-to-understand way.

Key job responsibilities

• Build and lead a multi-functional, team spread across APJ.
• Create an inclusive and engaging work environment, balancing business needs with individual development opportunities.
• Being a key partner of the Director of APJ, supporting or representing them when needed.
• Working with senior leadership to define APJ’s strategy and run the management cadence for the business.
• Collaborating on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions.
• Leading APJ-wide initiatives and be an active member of the NAMER leadership team.
• Apply an organization-wide leadership lens to translate strategic directions and priorities into short-term and long-term business plans that incorporate opportunities for scalable growth.
• Leading the initial proposal of annual goals, budgeting, and ongoing forecasting processes.
• Leading the development and provision of routine and ad-hoc analytics reports to senior management regarding Business Development initiatives, customer segment performance, and performance against goals. Ensure these reports contribute to business insights and decision-making, and minimize overall report burden.

About the team
We are a global operations team working together to help drive growth and consistency with our business leaders across ProServe.

As a member of the ProServe Strategy and Operations team we drive towards the same mission:

• Unleash the power of #ProServeProud.
• Bold. Simple. Together.
• Bold - Inspire our people to innovate, take risks, and learn from failures.
• Simple - We intentionally simplify to go faster.
• Together - Harness the power of our team to maximize business outcomes and scale impact.

Basic qualifications

• Bachelor's degree or equivalent
• 15+ years of experience working in Sales Operations, Revenue Operations or Business Operations within a Professional Services organization with {$100M+) in annual revenue
• 10+ years of experience leading and building high performing teams
• 5+ years’ experience setting a vision and communicating goals and strategies across multiple leadership levels of an organization
• Ability to be a hands-on leader that can quickly shift from long-term strategy to day-to-day tactical operational challenges and vice-versa.

Preferred qualifications

• Advanced degree (MBA)
• Ability to operate within a constantly changing environment. Strong bias for action, including the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment.
• Demonstrated ability to work in ambiguity and scale systems, processes and teams.
• Demonstrated experience proactively recognizing a challenge or problem and working with a variety of teams and data sources to diagnose the problem and recommend solutions

Senior Manager - Operations, Industries & Domain Solutions - FSI - SG

Are you ready to unleash your potential?

At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We believe we have a responsibility to be a force for good, and WorldImpact[WSY1] is our portfolio of initiatives focused on making a tangible impact on society’s biggest challenges and creating a better future. We strive to advise clients on how to deliver purpose-led growth and embed more equitable, inclusive as well as sustainable business practices.

Hence, we seek talented individuals driven to excel and innovate, working together to achieve our shared goals.

We are committed to creating positive work experiences that foster a culture of respect and inclusion, where diverse perspectives are celebrated, and everyone is recognised for their contributions.

Ready to unleash your potential with us? Join the winning team now!

Work you’ll do

Deloitte’s Financial Services industry group strives to support clients in addressing the challenges that impact today’s industry. Our member firm’s global network engages with clients to refine their business models through innovative practices, improved processes and enabling information technologies.

You will work alongside our clients to help them make decisions and implement solutions based on "Heart of the Business" issues and problem statements from architecting the strategic transformation agenda through to driving business value through execution and implementation.

You will work across all key segments within banking (retail, SME, wholesale, and wealth) and drive the latest and best-in-class transformation narrative for our banking sector clients across SEA. Typical engagements which you could be involved in include:

• Front office / sales and service transformation
• Omni-channel customer journey and experience design
• Operating model transformation
• Digital enablement and platform implementation

You will support Deloitte and client’s business growth by:

• Identifying client’s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations’ service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.

Your role as a leader

At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Managers across our Firm are expected to:

• Establish a strong leadership brand and inspire their team through passion, integrity, and appreciation of others.
• Make effective use of resources to optimise value.
• Demonstrate the success and efficiency of Deloitte through leveraging its network and people.
• Deliver exceptional quality results and stakeholder value by leveraging each person’s strengths to build high performing teams across businesses and borders.
• Apply deep knowledge of disruptive trends and competitor activity to drive continuous improvement.
• Build deep professional relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact.
• Translate broader strategy into a compelling team vision and goals as well as align the team and sets priorities to achieve objectives.
• Contribute to building an inclusive talent pipeline by creating a talent experience that attracts, develops and retains diverse, top talent and high performing teams.

Enough about us, let's talk about you

If you are someone with:

• Tertiary qualification in a business, actuarial, finance or technology discipline.
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
• Minimum 12 years of working experience in the Consulting Industry and/or Financial Services Industry – Banking Institutions.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Types of role led:
  • Digital transformation of within a bank
  • Transformation in company or bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign
  • Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability)
  • Actuarial, risk, technology, digital, human capital related projects
  • Banking Cost Reduction, Efficiency, Automation, including Robotic Process Automation
• Experience with Agile/Scrum methodologies, or Professional Scrum Master / Product Owner certifications will be well regarded.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills
• Tech fluency and knowledge to provide advice to business, experience and understanding of Cloud solutions and platform implementation
• Proficient in Excel and PowerPoint usage to present recommendations to client.
• Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.

Responsibilities

• Collaborate with clients to understand their business needs, challenges, and goals within the financial services industry.
• Lead or Manage:
  • Opportunity Management – RFI /RfP Process, Solution Designing, Budgeting and Account Planning
  • Delivery Management – Project Management, Manage Project Team, Project P&L
  • Leadership - Mentor and coach team members, fostering their professional growth and development within the banking consulting domain
• Provide subject matter expertise in banking industry trends, regulations, and best practices to guide clients in making informed
• Collaborate with cross-functional teams, including data analysts, technology experts, and business development, to deliver comprehensive solutions to clients.
• Stay updated on emerging technologies, market trends, and regulatory changes affecting the financial services industry to provide proactive advice to clients

Due to volume of applications, we regret that only shortlisted candidates will be notified.

Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Business Service Associate who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar / Raffles Place MRT station)

Job Duties:

• Developing connections and new sources of business
• Networking and building relationships with business partners and jobseekers
• Identifying and pursuing new business opportunities to expand the client base
• Business partnering with internal stakeholders to improve current processes and implement new procedures
• Conducting market research and competitive analysis to identify trends and opportunities for growth
• Preparing and delivering presentations and proposals to potential clients
• Developing strategies for brand promotion and lead generation
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree in Business Administration of Management
• At least 3 years of working experience
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected]/ [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our client is delivering innovative solutions for the marine and aviation sectors.

• Respond to customer inquiries via phone, email, and chat regarding services, bookings, and products related to marine or aviation operations.
• Assist customers with the booking and ordering process, ensuring all details are captured accurately.
• Resolve customer complaints efficiently and effectively, escalating issues when necessary.

Requirements:

• Nitec and above
• At least 2 years of customer service experience in Marine or Aviation sector.
• Strong analytical skills with a proactive approach to resolving issues and providing solutions.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Position title : Service Crew

Location: Beach Rd, Bugis

Working days : 6 days ; 7:00am -3:00pm (based on schedule)

Salary : $ 2,000 - $ 2,300

Responsibilities & Duties :

• Serving food and beverages to customers.
• Taking customer orders ( Using Ipad ) and delivering food and beverages.
• Collect used dishes from tables and clean tables.
• General daily cleaning of dining area.
• Warm greeting of customer with big smile.
• Collection of Cash / CreditCard Payment.
• Check and ensure have sufficient stock ( ie : butter,bread,milk and etc )
• Other duties assigned by the management from time to time.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Description

• Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning.
• Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done.
• Must be very responsive to guest requests and be able to communicate easily with them in English. A second language is a plus.
• Must be able to work a flexible shift. Bending and lifting are part of the job.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintain positive guest relations and ensure guest satisfaction at all times.

Job Requirements

• Good customer service, communications and interpersonal skills are a must.
• Preferably (at least) 2 years' experience.

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Retail Sales (Jewellery)
Working days: 5 days (44 hours a week)
Location: Orchard (Wisma Atria) / Vivo City
Basic: $3,000 - $4,000 + Team Commission ($100-$500) + Transport allowance ($60-$70) + AWS

Job description:

• Daily store operation & housekeeping
• Inventory check
• Attending client inquiries
• Provide customer service
• Assisting client repair request and follow up on the process
• Daily opening and closing (follow company SOP)
• Cash counting
• Opening closing safe box
• Complete task assigned by manager
• Doing basic paperwork, filing & excel sales report
• Daily settlement

Requirements:

• Experienced in luxury retail OR watches & jewellery
• Able to commit retail shift hours
• Able to work in PH and weekends

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Office location : Boon Lay, Tradehub21
  Working Location: On board ship
• Working days : 5 days (Mon- Friday)
• Working hours : 8am - 5pm
• Salary : $2,000-$2,800 basic + OT + Allowances (Gross Salary $3,000 - $4,000)

Job Description

• Conduct periodic inspections, repair, service and maintenance of marine equipment to ensure reliable
  operation.
• Collaborate with clients and superintendents to deliver quality services efficiently.
• Generate reports and present findings to relevant personnel.
• Provide remote troubleshooting support through emails, ensuring customer issues are resolved promptly to maintain high satisfaction levels.
  
  Requirements:
• Diploma in Engineering or equivalent (Electrical/Electronics/Mechanical/Mechatronics).

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Working hours: 5 days(Mon - Fri), 8am - 6pm
Location: 1 Corporation Dr [Lakeside]
Salary: $2,200 - $3,000

Job Description:

• Arrange logistics and prepare tools for component replacement or repair work, calibration, and servicing of safety-related equipment.
• Perform maintenance, servicing and calibration of safety-related equipment
• Carry out preventive maintenance in accordance with preventive maintenance schedule.
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work.
• Create work orders to document repairs.
• Highlight areas of non-compliance to supervisor for follow-up.
• Monitor status of equipment after repairs.
• Propose workflow improvements to improve efficiency.
• Reinstate machine and equipment back to operation to reduce downtime.
• Schedule equipment for repair, fault finding and troubleshooting.
• Ensure servicing area is clean and tidy at all times.
• Any other ad-hoc tasks as and when assigned by Management.

Job Requirements:

• Candidate must possess at least Secondary School/"O" Level or equivalent
• Possess valid class 3 driving licence

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

The Restructuring and Insolvency Manager is second in-charge of various functions including managing the restructuring and insolvency processes, generating and supporting the business, ensuring quality control, providing technical leadership as well as sourcing for appropriate staff for the team.

Responsibilities

• Assess cash flow forecast assumptions and provide recommendations on optimising the cash flows and options available to clients
• Coordinate with multiple stakeholders in complex liquidations and restructurings
• Generate ideas and solutions as well as review proposed recommendations for improving liquidity, credit availability, and creditor return
• Review financial analyses, financial models and recommend financial restructuring plans
• Execute financial restructuring plans
• Manage sales of distressed assets
• Provide recommendations on simplifying legal entity structures of clients
• Review correspondence to clients with creditors during restructuring or insolvency
• Manage project and guide the team to execute the judicial management, receivership and liquidation
• Execute proposals and/or schemes of arrangement
• Review business proposals and pitch documents
• Review engagement letters
• Build internal and external relationships to drive business development strategies

Requirements

• Background in Accounting, Business, Economics, Finance or other relevant field
• At least 5 to 7 years’ experience in corporate insolvency and restructuring
• Member of ISCA preferred but not necessary
• Ability to analyse and make sense of data, and communicate data insights to relevant stakeholders
• Ability to lead teams across multiple disciplines and jurisdictions
• Excellent written, oral and presentation skills
• Able to work in a fast-paced environment
• Strong desire to expand personal network to build the business

Product Manager – Mobile App Development

Roll & Responsibilities:

• Develop a strong operations mindset and attitude to maximize availability and performance of the 24x7 digital channels under your purview

• Manage and collaborate with application maintenance and support (AMS) vendors in fulfilling the operational objectives of availability and performance

• Participate in new projects as a subject matter expert to advise on operational considerations and requirements of applications

• Build up deep technical skills in native mobile development and sharpen skills in these areas proactively and continuously

• Collaborate widely across all participating countries, teams, and stakeholders within Group.

• Comply with compliance, governance, and internal audit requirements for the applications under your purview, such as Architecture Review Board reviews, disaster recovery and security scanning

• Manage critical application and cybersecurity incidents along with appointed AMS vendor(s) and infrastructure teams

• Plan, communicate and coordinate maintenance activities, working with vendors who will execute those activities

• Provide timely communications for incidents and regular status updates to relevant tech and business teams

The following requirements are optional but will be advantageous:

• Knowledge of agile project methodology

• Knowledge of New Relic or similar application performance monitoring tools (Hands-on experience will be advantageous)

• Functional experience in any of these areas: hospitality, travel, customer relationship management, case management, chatbots, bookings, payments.

Objectives of this Role-

• Delivery leadership for multiple public sector engagements in Singapore: Hands on delivery leadership across project teams, ensuring program goals and contractual commitments are delivered with desired quality, SLAs & customer satisfaction
• Deliver Quality outcomes: Strategize, plan, implement and deliver projects using right processes, tools fit for purpose; drive continuous service improvements and value-added services for our customers
• Collaborate: Actively communicate & collaborate with key stakeholders
• internal & external for project execution; work with sales and service lines for enabling growth
• KPI’s & KRA’s - Effective planning, tracking & management of Delivery and Operational KPIs / KRAs
• People Management: Active engagement with associates across project and program teams for a productive and happy working environment, creating opportunities for learning & growth.

Responsibilities

• Lead by Example: Hands on delivery and operations management across projects, in line with contractual commitments and SLA’s; as well as organizational goals & KPI’s
• Work closely with key stakeholders, cross-functional teams, and assigned project managers to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new initiatives
• Actively collaborate with various service lines and external partners, if any, necessary for executing customer programs / projects successfully
• Analyse, evaluate, and overcome program risks, and produce program reports for management and stakeholders
• Manage budget, cost estimates for projects and be accountable for delivering against established business goals/objectives
• Enable new solutions by engaging with appropriate service lines and external partners, as required
• Actively work with Sales & PreSales and competencies across Service Lines enabling new opportunities for growth
• Active collaboration with all support functions for Operational needs across Program / Projects.
• Human Resource Planning, driving learning goals, upskilling, future skilling for associates across your program

Skills and Qualifications

• Overall experience of 18 + years, with at least 7+ years of hands-on experience in delivering large transformation programs.
• Proven delivery & program management for large business application transformation programs, Fixed Price System Integration Implementation Projects & Managed Services engagements
• Exceptional leadership, time management, facilitation, collaboration, communication and organizational skills
• Capable to work and drive project teams on problem solving – technical or functional
• Capable to lead large teams across multiple locations - onsite & offshore
• Capable in stakeholder management, presentations to Senior Leaders / Steer
• Co members and driving critical action items to closure.
• Capable with active engagement of customer and 3rd party project stakeholders focus on scope, change management and driving timely resolution of actions and open issues.
• Hands on with ensuring and establishing a detailed work breakdown structure, identifying & tracking project critical path, tracking issues, identifying / mitigating risks; driving quality standards and measures for high quality deliverable with timely reviews and sign offs.