The Company

Opportunity to join a global leader in the FMCG/Retail industry as Assistant FP&A Manager for SEA.

The Role

Reporting to the Regional Finance Director, you will be responsible for business partnering with the Technology, Commerce and Marketing function across the region on financial and business performance analysis, variance analysis, budgeting, forecasting as well as tracking of capex spend versus investment targets.

This is a highly visible role within the organization and you will have the opportunity to support on strategic planning for the SEA region and also help identify risk and opportunities and analysis of returns on capital investment. You will also lead and drive scenario and cost efficiency analysis as well as process improvement and efficiency projects.

Your Profile

As the successful candidate, you will possess a degree in accountancy and the following relevant experience.

· At least 5 years of experience in FP&A within the B2C/Retail industry

· Prior regional exposure within an MNC environment

· Strong excel skills will be essential while exposure to SAP will be highly preferred.

Apply Today

Please send your resume, in WORD format only and quote reference number STE13090396, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Serene Tan Ing Shiern EA Registration no.: R1109248

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Purpose

Candidate will lead a team to deliver projects and carry out operational support of systems in the University Campus Infrastructure domain. He/she will work closely with the user community, external vendors, and other stakeholders to achieve the desired objectives.

This is key role that would see technology implementations on impact areas such as Facility Management, Safety & Security, Corporate Administration, and in situations where candidates have the requisite skillset - OT/IT related systems.

An immediate and primary responsibility of the Candidate is to lead team members in the implementation of the Campus Wide Next Generation Door Access initiative. This is a major project that leverages on mobile technology and facial recognition for authentication of physical access.

While the individual will grow in-depth business knowledge in the above-mentioned business domain, he/she may be assigned to deliver IT projects of other business domain.

Duties and Responsibilities

Stakeholder Management
• Manage and work with stakeholders.
• Ensure strategies aligned with business objectives at the Campus level.

Project Management
• Accountable for the overall successful delivery of projects.
• Oversees the delivery of projects to ensure that targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to ‘live’ etc.
• Creates and/or reviews project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Manages procurement, including amongst others, preparation and publishing tender specifications, evaluating and recommending potential solutions and/or vendors, contract management etc.
• Liaises closely with business users and builds good rapport.
• Liaises closely with vendors to ensure successful delivery of products and/or services in accordance to contract.
• Manages project team to ensure optimization of manpower resources while maintaining a healthy team morale.

Maintenance and Support
• Accountable for the overall successful provision of on-going application maintenance and support to ensure SLAs are met.
• Oversee and/or provides maintenance and support of applications, including amongst others, delivery of enhancements and bug fixes, managing service requests, troubleshooting of problems etc.
• Creates, updates and/or reviews systems artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Performs systems and data analysis including analysing existing system/program logic difficulties and revising the logic and procedures as necessary.
• Handles audit queries and ensures audit and security compliance are met.
• Liaises closely with business users and build good rapport.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Liaise closely with vendors to ensure successful provision of support and maintenance in accordance to contract.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent
• At least 18 years within IT industry, inclusive of 6 years in a technical role, and 12+ years’ experience in project management.
• Familiar with technologies related to Door Access Management, Facial Recognition, Facility, Security and Visitor Management
• Experience with IOT, Business Intelligence, Building Information Model (BIM), Smart Building, Digital Twin technologies will be an added advantage

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. We will support you with career-long training and coaching to develop your skills and enhance performance. You will be working with the best of the best in a collaborative environment. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

As a Cloud Specialist, you will be responsible for designing, implementing, and maintaining cloud solutions that align with our business objectives. You will work closely with cross-functional teams to ensure the scalability, security, and reliability of our cloud infrastructure. Your primary responsibilities will include:

Responsibilities

• Design and architect cloud solutions based on business requirements, ensuring scalability, reliability, and cost-effectiveness.
• Automate cloud operations, develop infrastructure automation scripts and participates in the continuous improvement of cloud solutions.
• Participate in the specification, setup and run Proof of Concepts and demonstrations of cloud solutions
• Administer and maintain servers across virtual platforms.
• Plan and execute the migration of on-premises applications and workloads to cloud-based applications Azure, AWS or Dynamics.
• Implement security best practices and ensure compliance with industry regulations and company policies.
• Maintain detailed documentation of cloud architectures, configurations, and procedures.

What we look for

• You have an agile, growth-oriented mindset. What you know matters. But the right mindset is just as important in determining success. We’re looking for people who are innovative, can work in an agile way and keep pace with a rapidly changing world.
• You are curious and purpose driven. We’re looking for people who see opportunities instead of challenges, who ask better questions to seek better answers that build a better working world.
• You are inclusive. We’re looking for people who seek out and embrace diverse perspectives, who value differences, and team inclusively to build safety and trust.

Qualifications:

• At least a bachelor's degree in computer science, information technology, programming & systems analysis, Science (Computer Studies) or a related field (or equivalent work experience).
• Proven experience in designing, implementing, and managing cloud-based aplications.
• Knowledge of security best practices and cloud security services.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and teamwork skills.
• Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect) are a plus.
• A Degree in one of the following: Accountancy, Business, Marketing, Computer Science, Computer Engineering, Analytics, Information Technology or equivalent
• At least 8-10 years of experience in a relevant industry or consulting role. Management consulting experience gained through a Big 4 is highly advantageous
• Experienced in engaging and managing a variety of stakeholders
• Prior experience of leading team for projects and pursuits
• Excellent written, communication, and presentation skills in English (additional local language skills are considered an asset)

What working at EY offers

EY offers a competitive remuneration package where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

If you can demonstrate that you meet the criteria above, apply now.

Job Responsibilities

• Overseeing the sales operations as main point of contact and account manager for a set of hospital pharmacies (re-structured and polyclinics)
• Conduct regular visits to accounts to review performance, address issues, and explore opportunities.
• Development and implementation of activities to grow the business of customers
• Monthly sales forecasting
• Monthly trade spend forecasting and reconciliation
• Negotiations, pricing and agreements with customers
• Provide product knowledge and training to pharmacy staff to ensure effective product utilisation and customer service
• Stay informed about industry trends, competitor activities, and market conditions.

Job Requirements

• Experience in account management in the FMCG industry
• Experience managing hospital pharmacies is an advantage

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 24912

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Description

• Underwriting Inward Treaties for all lines of business for business originating from ASIA.
• Liaise with brokers/clients to develop fruitful relation.
• Keep a track of market developments, having potential impact on company’s financial position.
• Support the team in handling claims/following up with brokers for premium settlement.

Job Requirements

• minimum Degree and preferably professional certification in insurance.
• minimum 1 year experience with (Re)Insurance broker/insurers/reinsurer.
• Proficiency in MS Office.

Duration: 1 year contract

Location: Novena

Working hours: Mon - Thurs (8.30AM - 6.00PM), Fri (8.30AM - 5.30PM)

Responsibilities:

• Preparation of the employee listing relating to the survey
• Assist in data mining, data cleansing and data extraction
• Provision of data analytical support for engagement survey like checking the accuracy of data from the survey and troubleshooting, addressing, or redirecting concerns/questions from other departments during and post-survey period.
• Providing administrative and logistical support pertaining to the survey e.g., involving in primary staffing work, preparing communications broadcasts and emails to engage stakeholders, preparing presentation slides and meeting materials.
• Identifying all gaps in the survey’s information and ensuring proper documentation, upkeep, and enhancement of survey Knowledge Management
• Processing all primary staffing work and arranging all logistical matter like booking of meeting venue, preparation of equipment and meeting materials
• Any other tasks assigned by management

Requirements:

• Degree
• Knowledge of data analytics and tools
• Proficient in Microsoft Office (Word, Excel & PowerPoint)
• Strong communication and interpersonal skills
• Self-motivated, takes initiative and able to work independently

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

This role is responsible for leading engineering teams in the design, development, and

optimization of embedded software and firmware for hardware products. The role ensures

the identification and resolution of software and firmware issues, ensuring timely and

effective solutions. The role creates and updates technical documentation, including design

specifications, code comments, and user guides. The role stays up-to-date with emerging

technologies and industry trends in embedded systems and firmware developmentOversees the preparation and creation of instructional technical manuscripts for firmware

operation.

• Allocates resources to complete programming projects, and designing detailed plans to

ensure firmware is functioning properly.

• Leads multiple project teams of other software firmware engineers and internal and

outsourced development partners responsible for all stages of design and development for

complex products and platforms.

• Manages and expands relationships with internal and outsourced development partners on

firmware design and development.

• Reviews and evaluates designs and project activities for compliance with systems design

and development guidelines and standards; provides tangible feedback to improve product

quality and mitigate failure risk.

• Provides domain-specific expertise and overall firmware leadership and perspective to

cross-organization projects, programs, and activities.

• Collaborates with hardware engineers to ensure proper integration and communication

between hardware and firmware components.

• Specifies and documents communication protocols, system states, and feature

requirements in partnership with other firmware and software teams.

• Drives innovation and integration of new technologies into projects and activities in the

firmware design organization.

• Mentor less-experienced software firmware engineers and help guide them to successful deliverables.

Experience with multiple software/firmware design tools and languages, such as C,

C++, Java/Javascript/Python etc.

• Level of work experience will commensurate with job level assigned

• Evaluating forms and processes for software/firmware testing and methodology,

including writing and execution of test plans, debugging, and testing scripts and tools

Experience in CI/CD and Agile or other equivalent modern development method.

• Experience in overall architecture of software/firmware and interaction with

hardware/software/OS designs for products and solutions.

• Excellent analytical, problem solving, and communication skills.

• Ability to effectively communicate program plans, proposals, and results, and negotiate options at senior management levels.

Our client, a leading provider of hardware solutions for the Data Center Industry. With a commitment to Innovation and excellence, they aim to establish a significant presence in the Singapore Market and expand their global footprint. With this expansion plan, they are hiring:

Data Center Sales Manager / Senior Sales Manager or Director (Singapore)

Job Description:

• Market Strategy and Sales Execution: Lead the development and execution of targeted sales strategies to penetrate the Singapore data center market, focusing on telecom operators and enterprise clients. Monitor market trends and competitor activities to identify opportunities for growth and ensure sales targets are consistently met.
• New Market Exploration: Identify and pursue new business opportunities in Singapore and Southeast Asian markets. Build and maintain relationships with key local clientele, including telecom operators, IT service providers, and enterprise-level customers. Establish strategic partnerships to enhance market reach and visibility.
• Customer-Centric Solutions: Engage with potential and existing customers to deeply understand their needs. Showcase our unique service capabilities by providing tailored, integrated hardware solutions. Position our projects as benchmark solutions that highlight quality and innovation, thereby enhancing customer satisfaction and loyalty.
• Internal Collaboration & Project Delivery: Work closely with internal teams, including engineering, product development, and operations, to ensure alignment on sales initiatives and delivery capabilities. Lead efforts to ensure successful implementation of projects, maintaining high standards of quality and customer service.

Job Requirements:

• Bachelor's degree or higher, preferably with at least 3 years of People management experience and a minimum of 5 years of relevant sales experience in the Data Center sector, specifically in Singapore.
• Experience in Southeast Asia Sales, with familiarity with industry-specific terminology in the power sector, is advantageous.
• Proven track record in sales, showcasing expertise with data center hardware, including power solutions, cooling solutions, rack and enclosure solutions, and monitoring and edge solutions, particularly in electrical and mechanical equipment.
• Strong network and established relationships with clients in data centers, colocation service providers, and telecom operators are significant assets.
• Exceptional communication, negotiation, and sales skills, demonstrating the ability to independently drive and complete sales tasks with confidence.
• Strong team spirit and ability to collaborate effectively with cross-departmental teams.
• Strong market analysis, promotion, and development skills, with a keen sense of market trends and project operation experience.
• Fluency in both English and Chinese is required, as engagement with Chinese-speaking counterparts and management of English-speaking customers in the region are essential.
• Ability to conduct business communications with international clients.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

Job Responsibilities:

• Prepare and present monthly and quarterly statutory financial reporting review and analysis
• Liaise with auditor, tax team and legal/company secretary team on timely statutory filing with government agency and meeting internal deadline for Group/entity reporting
• Provide support through annual audit process, including drafting and reviewing of entity and Group financial statements which apply local and International Financial Reporting Standards
• Ensure timely provision of financial information and business data to banking/treasury team for credit review, syndicated loan and bilateral facilities financing
• Involve, coordinate and provide guidance in Group consolidation tasks
• Review and analyse accounting data (entities and Group) and highlights issues for management review
• Manage and control Group and entities period end activities (including review data from entity level
• Assist in performing statutory to management reconciliation and identify and explain the reasons for adjustments
• Provide support to tax team for tax planning and tax budget for the Group/entity
• Assist and perform monthly book closing of entities within the Group
• Other ad-hoc assignment as and when assigned

Requirements:

• Degree in Accounting or of relevant disciplines
• Preferably 4-5 years’ experience in group consolidation, prior audit experience preferred
• 1-2 years commercial exposure in a similar role is an advantage, but not a must
• Candidate with experience in SAP would be an added advantage

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Get to know our Team:

We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Get to know the Role:

We are living in exciting times. Technology is reshaping how we live and we want to use it to redefine how financial services are offered, which is why Singtel and Grab are coming together. Singtel is Asia’s leading communications group connecting millions of consumers and enterprises to essential digital services while Grab is the leading technology company in Southeast Asia offering everyday services to consumers. Together, we have big dreams to provide financial inclusion for people in our region. We want to build a digital bank with the right foundation - using data, technology and trust to solve problems and serve customers.

We’re looking for an Operational Risk (OR) Manager who will be reporting directly to the Head of Operational Risk, this is a Second Line of Defence role under the Risk Management function. The OR Manager is responsible to drive and oversee the effective implementation and governance of Operational Risk and Third Party Risk agenda while aligning them to the Bank’s overall digital strategy.

The day-to-day activities:

• Assist with developing and implementing policies and procedures for Operational Risk Management and Third Party Risk Management which are in compliance with regulatory requirements. Ensure these are effectively embedded into the Bank’s control environments.
• Act as the central point of contact for operational risks arising from portfolio assigned, challenging business activities/ processes that are not aligned with the established risk appetite, controls that are not adequately designed or dispensation/ residual risk acceptance that have not been approved by the appropriate authority.
• Collaborate extensively with the stakeholders (e.g. Technology, Information Security, Product, Compliance and Operations teams) to ensure systems/processes are built with adequate controls and clear accountability.
• Partner with stakeholders and contract owners to assess, manage and monitor risks to the bank associated with engaging third party services.
• Monitor risks against Key Risk Indicators, Risk Appetite and challenge the appropriateness of treatment actions.
• Govern the risk incidents management process including registration of risk events, status of remedial action and responsible for risk incidents reporting to senior management and regulators.
• Assess the impact analysis and remedial action plans submitted by 1st Line of Defence formaterial operational risk events (OREs), near misses (NMs) and Root Cause Analysis (RCAs). Ensure stop gap measures are implemented timely and final approvals are obtained to ensure full resolution.
• Conduct Ops Risk Assessment (ORA) for potential change delivery risks arising from new product/system roll-out to ensure no unresolved material defects before go-live for High-Impact projects.
• Lead the implementation of RCSA including design of the Control Self-Testing (CST) Process, and provide guidance on control testings.
• Responsible for OR and Third Party related internal and regulatory reporting.
• Conduct training to enhance risk and control awareness. This entails maintaining active engagement with Business Units and Functions to instill operational risk and third party riskmanagement responsibilities.

The must haves:

• Bachelor's degree or higher from a globally recognized university.
• With minimum 10 years of experience in Operational Risk Management, Internal Audit,Compliance, BCM, Third Party Risk Management and/or familiar with risk management conceptsand tools.
• Preferably with retail banking experience across functions such as (but not limited to) ProductDevelopment, Fraud Risk Management, Credit Risk Management, Outsourcing Management,AML/Sanctions/CDD, Middle/ Back Office Operations & Business Continuity Management.
• Good understanding of risk management, technology and retail products in the digital bankingspace.
• Good knowledge of technology and consumer banking related regulations. Prior regulatoryexposure is a plus and familiar with related MAS regulations such as MAS Notices (e.g. 634, 626, 635, 658), Guidelines on Risk Management Practices, Business Continuity Management & Outsourcing.
• Strong communication, presentation and interpersonal skills and ability to manage relationships with senior management.
• Confident, independent, self-driven and highly motivated individual who can work well in a fast paced environment. Should have a deep desire to excel and develop a career in a fast growing tech company. Should have demonstrated integrity and respect in the performance of their duties.

Position title : Service coordinator cum Admin

Location: Upper Thomson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Role & Requirements

Help create and maintain a child-centred, homely therapeutic community that is responsive to the developmental needs of residents, where they are enabled to grow holistically, work towards emotional stability and develop their full potential.

Duties (not limited to the following) include:

• Carry out the daily operational duties such as supervising the residents' daily routines, including ensuring they have their meals, going to school, doing chores, attending programmes, keeping documentation up to date, maintaining the cleanliness of the premises, etc.
• Participate in shift-to-shift communication, which includes completing daily documentation and providing important handover information to staff at the change of every shift.
• Assess and respond to crises or conflicts and escalate to the Residential Manager/Head of Home when needed. 
• Participate in treatment/review meetings, familiarise oneself with the background, treatment plan, and daily progress of all clients, and help implement their treatment plans.
• Be a mentor/role model to the residents and provide any feedback to the Residential Manager and Social Worker on residents’ behaviours and compliance with activities that are part of their treatment plan.

Requirements

• 40 hours a week, 4-day work week (Able to work rotating shifts, including one weekend and public holidays)
• Candidates must be 21 years old and above (regulatory requirement)
• Working location: 9 Lorong 8 Toa Payoh, Good Shepherd Place, Singapore 319253

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

• Position: Service Crew
• Working Days & Hours: 5.5 days (44 hours per week)
• Salary: $2500 - $3300
• Location: Tanjong Pagar

Job Description:

1. Provide service to all customers according to service standard and procedures.
2. Responsible for the preparation work of restaurant opening and closing operation hours.
3. Answering customer’s queries regarding menu items, ingredients or any other product related queries.
4. Includes bar and cashier duties.
5. Maintain quality, service & cleanliness at all times.
6. Any other job related duties requested by Restaurant Manager.

Job Requirements:

• With relevant experience.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Manage daily operational demands and supports business continuity to develop the organisation's strategic growth plans and setting the direction for new projects.
• Work closely with each worksite to plan for fuel stock, ensure fuel quality and approve complex maintenance work.
• Handle strategic contractual issues with customers and maintains strong relationships with key business stakeholders.
• Direct business and digital transformation efforts and continuous improvement projects to optimise resources, costs and operational efficiency.
• Ensure compliance with safety, quality, and environmental regulations and governance policies.

Requirements:

• Degree in any relevant discipline.
• At least 5 years of fuel farm operations experience in the Aviation industry.
• Stong leadership and good communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

US MNC

Job Description:

• Responsible for planning, scheduling and coordinating business processes and/or delivery of products and services to Company policy and country regulatory requirements.
• Provide assistance to team and support ongoing projects like current TKDN project.
• Participate in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals.
• Exercise independent judgement within defined parameters.
• Develop expertise and practical knowledge of applications within business environment.
• Act as team member by providing information, analysis and recommendations in support of team efforts.

Requirements:

• Software: SAP
• Degree Holder
• Preferably with some working experience (1-3 yrs) in managing projects, including planning, execution and analysis related to Supply Chain operations.
• Ability to learn quickly and apply new skills effectively.
• Willingness to take on responsibilities and go beyond what is required.
• Ability to gather, analyses, and interpret data relevant to the role. Ability to articulate thoughts clearly, both verbally and in writing.
• Demonstrated ability to work collaboratively in a team environment.

Please contact Terence at +65 9645 4048 your resume directly for fast response.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Objectives/Job Summary:

As a Project Manager/Senior Project Manager, he/she is expected to coordinate, develop and implement project plan. He/she has to allocate and manage project resources according to the approved plan. He/she has to analyse the actual performance against the project target and develop close rapport with the clients and consultants as well as work closely and co-ordinate with vendors and sub-contractors before and during project implementation.

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements:

• Degree / Diploma in Architecture / Civil / Structural / Electrical / Mechanical Engineering.
• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in Additions & Alterations (A&A) works in commercial building upgrading project.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.

Suitable candidates will have the opportunity to work in island-wide projects.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

This role provides support to essential business activities including daily operational activities, generating invoices, and other support to the Novogene NGS business.

Responsibilities

• Provide administrative support for local and international shipment activities, including inbound and outbound courier booking and tracking, ensuring shipment compliance.
• Support commercial activities and local despatch coordination, facilitating delivery or collection between the customers and service providers.
• Handle the receiving of biological samples, ensuring compliance with protocols.
• Understand and adhere to temperature requirements for samples. following established protocols.
• Handle customer enquiries through calls & emails.
• Support commercial activities, such as generating invoices and delivery order.
• Any other tasks as assigned.

Requirements

• Able to commit to a duration of 9-12 months.
• Strong computer literacy, with proficiency in Microsoft Excel.
• Prior working experience in the logistics industry is preferred.
• A team player.
• Details oriented, meticulous, and conscientious in work.
• Able to handle stress and adapt to changing priorities.
• Good coordination skills.
• Good communication skills, both verbal and written.
• Good phone etiquette, with the ability to communicate effectively with customers.
• Committed to supporting month-end business activities.
• Flexible and willing to accept ad-hoc and urgent tasks as needed.

Job Description:

• Provide administrative support and assistance to Clients and Colleagues.
• Reception work, new clients’ set-up, clients’ exit activities, secretarial services.
• Other ad-hoc working

Requirement:

• ITE/Diploma at least 2 years working experience in reception work, new clients’ set-up, clients’ exit activities, secretarial services.

Additional information:

• Secretarial skills, MS Office/computer skills, Business communication skills, Customer service skills, Office management skills
• Working hour: Monday – Friday
• AWS Provided
• Up to up to $2800 (Depending on experience)
• Located at Raffles Place

To help us process your application, please visit www.gmprecruit.com/current-jobs to upload your resume on our website with GMP Job Code: 23846

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

IT Service Owner (Production Support)

Job Requirement:

• 10 years’ experience in Production support in a banking environment
• Exposure to technical requirements analysis, planning, configuration management, and hands-on technical skills.
• Knowledge of ITIL concepts
• Knowledge of SRE methodology for incident respond, application observability implementation

Job Brief:

The IT Service Owner is responsible for end to end of the production environment for their assigned applications service. The candidate is accountable and responsible to ensure quality IT services are delivered accordingly to the business expectations. Acts as the first point of contact for Operations, Support, Maintenance and overarching service lifecycle related questions.

Responsibilities:

• Manage operating model to ensure support levels and effort sharing of operational tasks (e.g. monitoring of service availability and performance) with 1st and 2nd Level Support
• Adopting the SRE principles of incident responds and communication, driving faster incident turnaround time, achieving better users’ satisfaction.
• Drive incidents reduction thru Blameless incident retrospective methodology, looking at all the incidents contributing factors and definition of proactive measures to provide sustainable problem solutions as part of application improvement plan.
• Provide input for the annual budget request, assist in the management of the required capacity, monitor cost actuals vs. budget.
• Execute required audits, controls (e.g. access rights), annual risk assessment in order to identify operational IT risks and manage related risk mitigations and actions. Manage IT Security process (e.g. firewalls) for service
• Part of the run-the-bank agile transformation initiative

Production Support Governance

• Managing the L2 Support for the day-to-day incidents/service requests and problems in the IT environment. Ensuring all SLAs defined for Production Support are met.
• Aligns with providers and infrastructure in respect to lifecycle for IT Service: Planning and Execution
• Support the System Architect in the raising and maintenance of technical debts
• Drive continuous service improvement thru incident post-mortem and incident trend analysis, defining proactive measures to provide sustainable problem solutions as part of application improvement plan.
• Adopting SRE principles to help build a more robust and stable production.

Change and Release Management

• Reviews and performs risk-assessment of operational changes affecting the owned IT-Service including the post-implementation review of the changes.
• Adjusts and approves release plans with the Application Responsible, ensuring all SLAs defined for Production Support are met. Identify hotspots and areas for continuous improvement.
• Ensures proper implementation of non-functional requirements together with the Application Responsible.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

Summary of Role

We are seeking a seasoned Service Line Specialist with a strong background in SAP to join our multinational corporation.

With extensive experiences, the ideal candidate will drive innovation and efficiency across our service lines enhancing our capabilities and delivering exceptional value to our clients.

Role Responsibilities

Market Leadership

• Creates sales strategies and plan for the Client Partners’ review and for its incorporation into the broader client strategy and plan.
• Provides subject matter expertise to proposal development and overall solution.

Relationship Management

• Executes and manages the account plan within function/specialism under the guidance of the Client Partner
• Invests time in strengthening existing client relationships. Participates in reviews and provides educated and relevant perspectives.
• Client Relationship Management; engage with CXO, VP and Director level clients

Business Development & Pre-Sales

• Responds to and deliver on client requests; responds to RFP’s
• Identifies opportunities, makes proactive proposals to client in line with account strategy
• Obtains the approvals to pursue opportunities
• Leads pursuits to close new and expansion opportunities related to their sales specialisms, working
• closely with Client Leadership Team
• Secures revenue renewals related to their sales specialisms
• Engages the relevant internal Cognizant teams and service lines team for developing solutions
• End to end account management including account forecasting, budgeting and operations
• Handles risks and issues related to the account, including delivery oversight
• Creates and presents account QBR presentations and executive status reports

Experience & Skills

• Must have extensive experience and expertise in SAP BW Accelerator.
• Proven track record of improving service line efficiency and client satisfaction.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to lead and manage projects effectively.
• Commitment to staying abreast of industry trends and technological advancements.
• Adept at training and mentoring team members on new technologies and processes.
• Certified Application Associate - SAP BW POWERED BY HANA
• Strong knowledge of the relevant partner ecosystem and the ability to collaborate within the ecosystem
• Recent experience working for IT professional services or management consulting firm(s)
• Recent experience managing global service delivery model(s)
• Excellent problem solving, business communication (written & oral), and client management skills are
• essential
• Experience developing opportunity pipelines, qualifying high priority deals, and winning new business in line
• with agreed targets
• Experience closing sales with a specific emphasis on growing sales. Specifically, win new deals in customer
• account per pre-agreed targets.
• Proven leadership qualities such as conflict/issue resolution, strategic and critical thinking and ownership,
• particularly with highly diverse teams
• Ability to work collaboratively in a virtual and highly-matrixed environment

About Cognizant

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at www.cognizant.com or @cognizant.

Role:

Assistant Service Engineer (Class 3 / CCTV)

• Singapore Based (Bukit Merah)
• 5 Days work per week (8.30am to 6pm + OT)
• $2000 - $3000 + OT
• At least ITE or Diploma in Electrical / Electronics + Knowledge of electrical & electronics
• 1 year working experience in installation in the field of People Counting System, CCTV, Electronic Article Surveillance (EAS), Alarm System, Trouble Shooting, PC literate
• Must have Class 3 license
• Career Progression Opportunities

Job scope

Report to the Asst. Service Manager

Responsible for project, implementation, installation, testing & commissioning of the system

To carry out the maintenance works and services according to the maintenance contract.

To manage and supervise the work progress of each project site by attending regular site meetings, coordinating with appointed sub-contractors of various services to see to ensure that projects are completed on schedule.

To ensure proper and accurate records and documentations for the repair & servicing

To standby and attend service calls

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279