The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Participate in all sales activities in line with the sales and marketing plan to exceed hotel revenues and target.
• Acts as the main liaison person between clients/ planners, and the hotel operational departments, for all event & catering logistics from planning to execution to after-sales stages.
• Promote and sell all functions of the catering and events to achieve the optimum departmental revenue targets
• Procures new business for the hotel by establishing leads from internet, printed materials, relevant industry documents and follow ups. Establishes and continuously updates mailing lists/database
• Secures repeat business for the hotel by maintaining contacts with travel agencies, professional conference organizers / associations, destination management companies, commercial houses, government bodies, and corporate accounts, through personal sales calls, telephone contacts and written communications.
• Promotes the hotel as often as possible through entertaining, conducting site inspections, tour familiarizations & hotel presentations, etc. Organizes and attends major sales/ PR related functions, and/or trade shows.
• Analyses historical & other statistical information; and use this information when developing strategies, comparing industry practices vs. hotel’s practices. Keeps aware of trends, systems, practices for rates, package details, audio visual equipment, IT & communication systems, etc. through trade literature, hotel show and site visits.
• Creates and implements special programs / packages / promotions to achieve greater productivity through

- Increasing average rate per cover

- Increasing occupancy (Maximize Utilization of Function Space)

-Increasing business volume during non-peak periods

- Upselling and maximizing food and beverage banqueting sales, room rental, AV & miscellaneous revenue.

• Provide after-sales service and to ensure all guests’ feedback are brought to management’s attention and communicated with the respective departments necessary for proper handling. Ensure that all negative feedback are reviewed, investigated and follow-up action is initiated
• Attends & conducts event briefings, Banquet Event Order (BEO) meetings, Pre-Con meetings, and any other meetings as needed to discuss event arrangements to ensure a seamless event execution
• Handles all administrative work and updating of files on the following Catering Sales matters
• To perform any other duties that may be assigned by the Management

• Handle assigned customer portfolios effectively.
• Secure a high level of customer satisfaction by establishing a good rapport and trust with the customer.
• Explore new business opportunities as per sales plan.
• Accountable in a regional role as a focal point for assigned account.

Requirements:

• Diploma and above
• At least 5 years of sales & marketing experience in semiconductor equipment.
• Good knowledge in Machine Vision Process
• Comfortable to travel extensively.
• Strong customer service orientation with excellent networking and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R21100996

(Freight forwarding)

5 days, 9am- 5.30pm

Address: UE Square Singapore 239920 (Fort Canning)

Salary: up to $7000 + Transport allowance + $120 phone allowance + Uncapped Commission

Job scope:

• Improve company’s market position and achieve financial growth
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Identify target customers, initiate own sales calls, pursue them and ultimately convert them into clients
• Working with Finance and Indoor Sales team on payment issues and follow up on payment with clients
• Build and maintain a pipeline of business
• General profit in line with set KPIs
• Prepare sales planning, and forecasting activities
• Sourcing of rates from carriers, hauliers, offices and worldwide agents
• Interact and maintain relationship with subcontractors like carriers, coleaders and trucking companies etc
• Maintain effective teamwork with members of the Indoor Sales, Business Development team and other functional teams
• Meet and exceed objectives through the development of new businesses, coordination of Business Development shipments and existing business penetration
• Support the sales strategy set by the Head of Business Development in conjunction with the Management
• Contributes to team effort by accomplishing related results as needed
• Successfully work across teams (internal and external) to overcome challenges and achieve objectives
• To perform other duties and tasks as assigned
• Adhere to all company policies in areas of Compliance, HSSE&Q, Code of Business Conduct, Employee Handbook
• Reporting and documenting of all sales activities with company’s internal system

Requirements:

• Minimum 2-3 years of hunter sales / business development experience in freight forwarding industry
• Proven track record and good networking with carriers, coleaders and trucking companies etc

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Responsibilities
• Support the HR functions which include, but are not limited to, recruitment and selection; rewards and benefits; staff information system; process re-engineering and automation; HR data analytics and data management.
• Identify opportunities for process re-engineering and automation for greater effectiveness and efficiency.
• Review and streamline HR data management, set up the e-filing system.
• Prepare reports, dashboards and presentations on key HR metrics and workforce analytics to generate insights for strategic decision making.
• Partner with operational divisions as HR Business Partner to enable company to meet our vision and mission.
• Undertake any other ad-hoc duties as assigned, contributing flexibly and adaptively to the broader goals of the department.

Requirements
• Trained in Human Resource, Information technology, IT & Computer Science.
• Experience in Government agencies/public organisations, with knowledge in Workday HR modules, Tableau and/or Advanced Excel Applications is highly advantageous.
• Relevant experience in HR Business Partnering and Employee Engagement.
• Strong passion and knowledge for implementing data management, automation and improving HR processes.
• Possess a can-do attitude, critical thinking and problem-solving skills.
• Good interpersonal skills and able to engage and communicate with key stakeholders at all levels.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job Title: Field Service Engineer (ID6030)
Location: Kaki Bukit
Working Hours: Mon to Fri 8:30am-5pm
Salary: $2600 - $3000


Job Description:
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirement:
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Willing to travel occasionally
• Able to work irregular hours when required
• Demonstrate ability to work effectively with team members and customers
• Excellent troubleshooting and repair skills
• Require good communication skills, documentation and customer service skills
• Fresh graduates are welcome

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.

JOB SUMMARY

The Loyalty Manager is responsible for recognition and engagement of our most valuable Marriott Bonvoy Elite members through delivery of the highest quality member stay experience. He/she manages and coordinates all aspects of Marriott Bonvoy Elite members' journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanisms. He/she directs, implements and evaluates quality of products and services provided to Marriott Bonvoy Elite members and partners with Loyalty Head Connector and Connector Team to make certain that there is an effective communication and delivery of Marriott Bonvoy Elite benefits program. He/she is also responsible for managing the Loyalty Operations department.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Hospitality, Business Administration, or related major; 2 years’ experience in loyalty/guest relations/guest recognition or related professional area.

OR

• 4-year degree from an accredited university in Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Supporting Our Marriott Bonvoy Loyalty Program

• Leads and mentors other team members on Marriott’s Bonvoy Loyalty Program.
• Maintains complete knowledge of all Elite Member Benefits, Terms and Conditions.
• Adjusts Elite Member status when necessary according to established guidelines.
• Partners with Head Connector to update, appoint and activate connector team on property.
• Attends Loyalty and Connector meetings and webinars to continue professional development and learn about new enhancements and promotions of the Marriott’s Bonvoy Loyalty Program.
• Promotes positive relations with Elite members by anticipating their needs and promptly responding to them.
• Monitors, responds and routes Elite members’ comments to the appropriate department when necessary.

Maintaining Elite Appreciation, Guest Services and Front Desk Goals

• Coordinates day-to-day operations, ensuring the quality, standards and meeting the expectations of the Elite members, and redemption stay members on a daily basis.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Assists with energy conservation efforts by monitoring compliance during property tours.

Providing Exceptional Marriott Bonvoy and Property Operations Support

• Provides services that go above and beyond in order to promote Elite and redemption stay members satisfaction and retention.
• Sets a positive example for guest relations.
• Helps employees to provide excellent customer service.
• Assists in coaching and providing feedback to associates.
• Maintains high visibility in public areas during peak times.
• Provides immediate assistance to Elite and redemption stay members as requested.
• Interacts with Elite and redemption stay members on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.
• Maintains knowledge of all hotel features and services, room types, rates special packages and promotions.
• Keeps track of daily arrivals, departures, room availability and scheduled in-house group activities.
• Maintains complete knowledge of all hotel and departmental policies and procedures.
• Monitors security of public areas of the hotel.
• Conducts pre-shift meetings to review and share information pertinent to daily business with other team members.

Leading the Team and Conducting Human Resource Activities

• Provides guidance and direction to subordinates.
• Assists as needed in the interviewing and hiring of other team members.
• Monitors effectiveness of departmental staffing guide.
• Provides training, development, professional discipline, and positive support for all employees within the department.
• Administers performance evaluations for all employees within the department.
• Facilitates departmental strategic planning meetings.
• Direct the performance of staff and follow up with coaching and guidance to praise or make corrections

Responsibilities

• Responsible for providing customer support for Equipment Products with regard to Installation, Training and Field Service via on-site visits, Phone, Internet Media and email

Requirements

• Min Diploma in Engineering
• Min 3 years of working experience in machine service experience
• Overseas Travelling is required

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

• Nearest MRT: Downtown MRT
• Working hours: 730am to 5pm / 9am to 630pm / 12pm to 930pm (rotating shift)
• Working days: 5 days including weekends

Job Description:

• Provide assistance at entry points while maintaining a sophisticated presence in customer-centric areas.
• Deliver swift, personalized service to create unforgettable experiences, attentively noting and acting upon individual preferences.
• Address tenant concerns promptly, utilizing feedback to enhance overall satisfaction.
• Share local insights to meet customer requests, including information on events, attractions, and dining options.
• Establish rapid yet robust relationships with customers/tenants of diverse backgrounds, meeting their unique cultural needs adeptly.
• Tailor service experiences specifically for C-Suite or equivalent customers/tenants.
• Be adaptable to support in other ad-hoc duties as needed.

Requirements

• Minimum O' level , with customer service experience
• Experienced in handle difficult situations / clients
• Willing to work on weekends & public holidays when required
• Able to start immediately or within short notice

We regret that only shortlisted candidates will be notified.

Interested applicants kindly click on "apply now" and please send in your updated resume to [email protected]

T Stephanie
Registration Number: R1548888
EA License Number: 10C3804
People Profilers Pte Ltd
20 Cecil St, #08-09, PLUS Building, Singapore 049705
http://www.peopleprofilers.com

Responsibilities:

• Contributing to customer satisfaction by planning and executing service work according to customer order and expectation.
• Performing field service tasks, identifying technical problems and making analysis through remote or on-site activity in service categories and products for which they are certified to perform.
• Preparing material lists needed for service activity and ensures that all materials, parts and equipment are available and at the appropriate quality for service activities.
• Preparing all documents and customer reports to be signed by the customer representative. utilize all relevant tools.
• Troubleshooting equipment/process failures and requesting proactive corrective actions and making recommendations to avoid repeating the problem in the future.
• Planning and executing work on a first-time right approach with customers, and ensures the job is done on time and on quality.
• Providing technical guidance to associates. Acting as trainer when needed, for field service associates and customers.
• Applying safety rules and safe practices as well as environmental responsibilities. Reporting unsafe practices and incidents.

Requirements:

• Bachelor’s Degree or Diploma in Electrical.
• Minimum 3 years in Electrical Engineering, especially in Un-interrupted Power Supply (UPS) field.
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

About The Company

We are partnering with a tier 1 bank's business banking space that helps clients unlock the potential of their business with a variety of loan options and credit facilities. As part of their continuous growth, they are looking to expand their team of business development manager.

About The Job
As a Cash RM, your job scope would include account opening for corporate clients and cross-selling of business banking products to new and existing clients.

About The Manager/team

You will be a part of a dynamic team and work alongside self-motivated team members. Structured training will be provided.

Skills And Experience Required

An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and at least 2 year of experience in business banking/client acquisition.

To apply online please use the 'apply' function

(EA: 94C3609/ R21103354 )
Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

· Ensuring that all phones are answered according to the CEO SUITE script and within three rings.

· Greeting all clients in a professional manner with a smile and offering tea or coffee as applicable.

· Taking messages for clients as they require: straight onto their phones, via voicemail or written and convey the

messages accordingly.

· Ensuring all records are updated when necessary and that new info is updated as soon as details of a new Virtual

Office or Office client are received. Ensuring all relevant forms are set up for new clients and for all clients on your

floor including programming of clients' account code.

· Keeping CEO SUITE brochures at the Reception and presenting them to prospects during sales tour. (To update

Daily Report with special instructions on a daily basis and ensure each evening, the CM & EA are issued with a copy)

· Ensuring reception is aware of clients’ movements for each day and any instructions throughout the day are

communicated to all team members.

· Arranging couriers and taxis, restaurant reservation, hotel accommodation for clients and CEO Suite management

team ensuring that the client’s company name is given as reference and completing billing slips.

· Ensuring all cleaning or handyman issues are written into the appropriate books.

· Ensuring any complaints or compliments are written on the Complaint/Compliment forms each day and passed to

the MANAGER OR CM. Additionally ensuring the CM is immediately made aware of any problems and that these

are dealt with as soon as possible.

· Taking bookings for the meeting room, V/C and visiting, walk-in clients and ensuring that all entries are

accurately entered into the system at the end of the day including all additional services. - Notify the Office Asst.

of any catering requirements and together arrange all necessary catering. Ensure any additional equipment

requested is also put into the room.

· Ordering all stationery on behalf of clients and the centre, taking inventory and tidying stationery cupboard and

liaising with clients and the stationery supplier to ensure timely delivery. Ensuring time sheets are accurately

completed.

· Ensuring all clients receive an exceptional standard of service at all times.

· Undertaking fire warden and possible first aider duties.

· Ensuring reception is kept tidy at all times and that all lists and forms are kept in an order that can easily be

followed by other team members who may be covering your reception. Ensuring anyone covering your reception

receives a proper handover.

· Helping out in any other area of the business centre and covering on all other receptions as and when required.

· Closing of Boardroom, Courier, and Incoming/Outgoing Mail.

· Checking of ladies toilet accessories supplies like, hand cream, hairspray, shoe polish, eau de toilette and ensure

that arrangements are made to have them replenished regularly. In this case, Office Asst. may be deployed to

assist but under your close supervision please.

· Upselling of services / Sales Activities

TARGETS AND ACCOUNTABILITIES:

· Consistently attend to work and arrive on time.

· Work independently and shall always manifest grace under pressure.

· Takes full responsibility and accountability of the action done in the work place.

· Be mindful with meeting the monthly sales target.

· Follows policies, rules, regulations and procedure as set by the management.

· Supports CEO Suites’ values, objectives and goals.

· At all times observe proper channel of communication.

· Adherence to the CEO Suites’ quality standards

Responsibilities

• Responsible for performing corrective and preventive maintenance of CCTV Surveillance System
• Responsible in assisting in planning of the Preventive Maintenance Schedule

Requirements

• Min Nitec in Information Technology/ Electronics/ Electrical Engineering or relevant
• Min 1 years of working experience in computer networking, CCTV set up and Video Management System

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Key Responsibilities:

Process support:

• Read, understand and analyze HR process as per the business rules as a subject matter expert.
• Execute the process accurately and timely as a hands on processor.
• Master the given process and help the team members to overcome process related queries
• Escalate issues and seek advice when faced with complex issues/problems.
• Creates a logical plan, realistic estimates and schedule for an activity or project segment.
• Train the team members on process updates.
• Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.
• Perform “Root Cause Analysis” on issues faces and suggest appropriate corrective action for current remediation and future control.
• Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls
• Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.
• Participates in various internal initiatives related to Process.
• Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent.

Team support:

• Plan proper allocation of work.
• Support Team lead / Manager with Daily stats / reporting and MOS.
• Enrich team members with a clear sense of direction and understanding of each others' responsibilities.
• To be available on the floor through the day to resolve process related issues.
• Participate in Team building activities.
• Create effective QC and Audit mechanism within process to ensure delivery on SLA’s.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for a Product Manager based in our Singapore office. This mid-level role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world.

Key Responsibilities Include

• Define the product strategy and build the product roadmap to fuel exponential growth and engagement
• Identify market trends and customer needs to inform new products and features
• Drive the entire product lifecycle, from conception to launch, along with post-launch analysis and continuous improvements
• Define, measure and improve key product metrics through feature and experiments
• Partner effectively with a talented engineering team and internal stakeholders to execute on the product plan
• Define clear product specifications, user stories and product success metrics as well as align operational plan with key stakeholders like Marketing, customer support and Content Operation
• Manage the feature delivery related project management from engineering sprint planning, development milestone tracking, production rollout and post-production iteration
• Act as a key advocate for our passionate fans
• Being hands-on and comfortable doing whatever it takes in order to ship a successful product and to delight our users

Requirements

• 3-5 years of experience in product management
• Experience in designing simple and intuitive user interfaces; ability to create examples through wireframes and mock-ups
• Exceptional attention to detail and organization skills
• Excellent oral and written communication skills; ability to interact with both technical and non-technical people
• Love figuring out complex problems and coming up with efficient solutions
• Bachelor’s Degree

Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. Women, minorities, individuals with disabilities and protected veterans are encouraged

• Responsible for all ISO Tank operation matters.
• Handle documents for import/export, transshipment operations and orders handling domestic and overseas customers.
• Liaise with haulers, forwarders and customers and handle invoices and payment matters.

Requirements:

• Diploma and above
• At least 2 years of operations experience in ISO Tanks/Flexi tanks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Location : In between Lavender & Bendemeer MRT

Working days: 5.5 days ; 10 working hours

Industry : Restaurant F&B ( Indisde a hotel)

Job Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capbability in handling daily tasks

4) Able to train team to upsell receipt per head, retail products (take away) and provide good customer service.

5) Versatile in different job roles and hands on operations.

6) Execute Outlet cleanliness and hygiene regime to keep outlet high hygiene standard.

Requirements :

1) Above 2 years of managerial F&B experience in managing a team of people

2) Above 2 years of F&B operations experience

3) Able to use Excels and Words to submit on monthly report

4) Friendly personality and hospitable to all guests, good PR skill.

5) Need to be hands-on to daily operations

• Provide pre and post technical support to customer on machine vision application.
• Estimate and qualify new products.

Requirements:

• Diploma in Electrical/Optics Engineering or equivalent
• At least 3 years of experience on machine vision application.
• Knowledge of camera/lens/optical

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Salling Search is recruiting for a Trade Operations Executive for a large global trading house based in Singapore.

For this role it is a must that you have the following skills, traits or experience:

• Minimum 3 years experience in an international commodity trading house.
• Experience with handling commodities like base metals, iron ore, bauxite, and similar commodities.
• Experience with sales operations and dry bulk shipment management experience and container shipment management experience is advantageous.
• Ability to speak and write in Mandarin
• Highly organised, strong workflow.

About Salling Search
Salling Search is a young search, recruitment and headhunting agency based out of Singapore, primarily concentrating on the shipping and marine industry.
With a focus on mutual respect, honesty and hard work, Salling Search aims to become an established player in the Asian market.
Our intention is not to become the biggest but to become the best search, recruitment and headhunting company, and bring value and growth to our partners.

JOB DESCRIPTION
Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

We are seeking an experienced and detail-oriented Payment Wallet Clearing and Settlement Product Manager to join our team. As the Payment Wallet Clearing and Settlement Product Manager, you will be responsible for overseeing and managing the development, enhancement, and success of TikTok's platform clearing and settlement processes. You will collaborate with cross-functional teams, including engineering, operations, risk management, and finance, to drive the product roadmap, improve operational efficiency, and deliver innovative clearing and settlement solutions.

Responsibilities:

1. Develop and execute the product strategy and roadmap for the clearing and settlement processes within our money platform, aligned with the company's vision and goals.
2. Conduct market research, competitive analysis, and gather customer feedback to identify user needs, industry trends, and opportunities for innovation in payout clearing and settlement.
3. Collaborate with cross-functional teams to define and prioritize features, enhancements, and integrations for the payout clearing and settlement processes.
4. Create detailed product requirements, user stories, and specifications, ensuring clear communication to the development team.
5. Work closely with the engineering team to ensure the successful implementation of clearing and settlement features and deliver high-quality solutions.
6. Define key performance indicators and success metrics for the clearing and settlement processes, regularly monitoring and analyzing these metrics to measure product performance and identify areas for improvement.
7. Collaborate with the operations team to optimize clearing and settlement processes, streamline workflows, and improve operational efficiency.
8. Work closely with risk management and compliance teams to ensure adherence to regulatory requirements and industry best practices in clearing and settlement activities.
9. Collaborate with finance and accounting teams to ensure accurate and timely reconciliation of transactions and settlement funds.
10. Stay up to date with industry trends, emerging technologies, and regulatory changes in payment clearing and settlement, leveraging this knowledge to drive innovation and maintain a competitive edge.
11. Manage relationships with payment processors, acquirers, and financial partners to integrate new features, enhance connectivity, and improve overall clearing and settlement capabilities.
12. Manage and prioritize the product backlog, ensuring that development efforts align with business objectives and deliver value to users.
13. Provide leadership and guidance to cross-functional teams, fostering a collaborative and innovative environment.
14. Prepare and present product updates, performance reports, and business cases for stakeholders and executive leadership.

Qualifications

• Bachelor's degree in a relevant field (e.g., finance, business, computer science) is required. A master's degree is a plus.
• Proven experience as a Product Manager, specifically in managing payment wallet products or financial services products with a focus on clearing and settlement.
• Strong understanding of payment clearing and settlement processes, financial reconciliation, and industry best practices.
• Experience in defining and executing product strategies and roadmaps, with a track record of successful product launches and enhancements.
• Knowledge of payment industry regulations, payment processors, and financial networks.
• Excellent analytical and problem-solving skills, with the ability to translate data and insights into actionable product improvements.
• Strong communication and collaboration skills, with the ability to effectively work with stakeholders at all levels of the organization.
• Strong project management skills, with the ability to prioritize tasks, manage timelines, and deliver results in a fast-paced environment.
• Up-to-date knowledge of industry trends, emerging technologies, and regulatory changes in payment clearing and settlement.
• Familiarity with payment processing protocols, security standards, and regulatory compliance in the financial services industry is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Company Background and Working Environment

CHCC is a MAS-licensed Registered Fund Management Company (RFMC). In this role, the candidate will be reporting to the CEO, and working with a small team of a highly experienced professionals.

Expected Qualifications

• Graduate from Singapore’s approved / accredited universities.
• Desire to establish a career in the field of Operations in the fund management industry.

Roles & Responsibilities

• Manage and review relationships with the firm’s service providers – custodian, banker, brokers, fund administrator, auditors, legal counsel, corporate secretary, IT support, accountant etc.
• Daily trade and cash reconciliation, follow up on settlement issues
• Corporate actions
• Cash flow management, prepare payment instructions to fund vendors.
• Fund accounting (equalization), review daily and monthly NAV reports
• Performance attribution analysis
• Assist in fund and firm audits
• Investor, client relations & due diligence support
• Client onboarding support – oversee AML/KYC
• Risk management, compliance & regulatory support – FATCA/CRS/MAS/CIMA
• Investment compliance monitoring
• Board of directors meetings – preparation and execution
• General administration

Requirements

• At least 3 years of experience in fund operations and fund accounting, preferably in a team leader role.
• Detail oriented, resourceful and able to work autonomously as well as in teams.
• Proficient in Microsoft Excel and Powerpoint.
• Understanding of equity and related products.
• Good communication skills, both written and spoken Chinese and English.

about the company
As a leading bank with both a huge local and global presence, our client is constantly expanding their team of Relationship Manager to provide a seamless banking experience.

about the job

• Take charge of managing and building a portfolio of medium to large-sized SMEs in the various industry.
• Develop well-structured trade solutions that meets customer’s needs
• Prepare credit proposals and oversee the implementation and disbursement of credit.
• Ensure timely completion of credit reviews.
• Provide top-notch customer service to clients.

about the manager/team
You will be reporting to the Team Head to further grow and increase your exposure.

skills and experience required
A degree is minimally required. You should come with 5+ years of experience in the relevant area and well-versed with Trade, Lending, CASA, FX and Banassurance products. Importantly, you should have experience in credit underwriting and financial analysis

To apply online please use the apply function, alternatively you may contact Jamie Cai at 65106578.(EA: 94C3609/ R21103354)

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

The Role

This position in the Enterprise Risk Management team will work closely with team members to execute the ERM program (Non-Financial Risk) across the Group.

Job Responsibilities

• Work closely with ERM team members in developing, implementing, maintaining and monitoring the ERM programme across the Group
• Proactively partner with business units and corporate units in driving a balance approach between business growth and risk management
• Support the BUs/CUs to understand how to identify risks in their areas of specialization and conduct risk assessments
• Work across the Group to conduct risk assessments, document and regularly review risks of all types
• Assist with the development and implementation of risk management policies
• Support the team with the production of regular risk reports highlighting key enterprise risks
• Support the delivery of Risk and Control Self-Assessments; provide analysis and reporting that adds value to senior management, Audit & Risk Committees, and the Board
• Ensure the smooth running of various risk assessments
• Support the roll-out of Group wide risk awareness and risk management training, develop training content that is dynamic and relevant to the changing risk environment
• Undertake ad-hoc and special projects when delegated by the Head of Risk

Job Requirements

• Minimum 10 years of working experience in ERM, operational risk or audit related risk management
• Candidates with ERM experience and conducting real estate, technology and ESG related risk assessments will have an advantage
• Preferably experience in the real estate or fund /asset management industry
• Possess knowledge and experience in risk management frameworks and tools
• Strong communication and inter-personal skills with a cross-section of teams in different geographical locations
• Driven and passionate to make a positive impact in the organization
• Able to work in team environment and collaborate with different levels of seniority

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026