Morgan McKinley is seeking a Finance Operations Manager (Financial Industry) for a 12 month contract assignment with a possibility to extend or to go perm!

Key Responsibilities:

• Remediate issues arising from balance sheet substantiation and reconciliation reviews.
• Collaborate with various stakeholders to ensure the quality of data flowing into the general ledger.
• Support the VP in implementing processes that embed First Line of Defense (FLOD) roles and responsibilities.
• Work with the Finance Management team to understand risks and support Assurance Reviews to ensure coverage of key controls.
• Enhance the monthly financial closure process, improve month-end journal entry controls, and identify opportunities to reduce closure time.
• Support the integration of the new policy administration system (PAS) with the General Ledger, review UAT results, and address finance operations process gaps and control findings.
• Evaluate changes to finance operations processes due to PAS integration and update Standard Operating Procedures (SOPs) accordingly.
• Oversee direct control improvements related to premium and policy transactions.
• Identify opportunities to strengthen internal controls, document processes, obtain necessary approvals, and implement changes.
• Support the implementation and maintenance of end-user controls (EUCs) annually.

Requirements:

• Minimum of 6 years of finance operations experience with a relevant finance qualification.
• Experience in the insurance or financial services industry is preferred.
• Strong understanding of finance risk management frameworks, including operational risk policies and Sarbanes-Oxley (SOX) compliance.
• Ability to provide structured solutions to complex problems and effectively communicate with stakeholders.
• Proven multitasking skills and the ability to manage competing deadlines.
• Hands-on experience with managing ERP or GL system changes is a distinct advantage.
• Excellent communication skills, both oral and written, with the ability to simplify complex ideas.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Permanent | Corporate Banking

Central

Responsibilities:

• To oversee the daily accounting operation
• To review and enhance workflows and internal controls, and maintenance of accounting policies and procedures
• To liaise with the branch’s internal and external auditors on audit matters.
• To prepare tax computation schedules, check tax computations, to liaise with tax agents
• To review MAS reports, draft and respond to the queries
• To check daily management reports
• To participate in systems development and enhancement projects where applicable

Requirements:

• Possess a Degree in Finance & Accounting preferably with CA qualification
• Minimum 6 years’ experience in full spectrum of Finance and Accounting experience including MAS reporting
• Good working experience in data statistics, data analytics, accounting report management and financial analysis
• Effectively bilingual in English & Chinese due to reporting to China Head Office & colleagues
• Proficient in MS Excel, PowerPoint, and Words

Please state your availability, currentand expected salary in the resume.

Qualified or interested candidates, please visit our GMP website at

https://www.gmprecruit.com/ to apply for this position with GMP Job Code: 24873

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Paris Low | Registration No: R22106109

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

Our client is an international professional services provider with a wide network spanning across various parts of the world. Due to continuous business expansion within their GST team, they are now seeking to hire a driven and tenacious individual and be part of their team.

Responsibilities:

GST Compliance & Reporting:

• Manage and oversee the GST compliance process for a portfolio of clients, ensuring timely and accurate filing of GST returns.
• Monitor clients' GST positions, ensuring they comply with local laws and regulations, including accurate reporting and payment.
• Review GST reconciliation and liaise with tax authorities regarding assessments, audits, and queries.

GST Advisory & Planning:

• Provide expert advice on GST-related matters, including tax structuring, transaction reviews, and managing indirect tax risks.
• Work with clients to identify opportunities for GST savings and assist in developing tax-efficient structures.
• Advise on GST implications of business transactions, mergers, acquisitions, and restructuring.
• Support clients in GST audits, including preparing audit defense files and providing guidance during audit queries from authorities.

Tax Risk Management:

• Identify GST risk areas and implement strategies to minimize exposure for clients.
• Provide guidance on compliance with anti-avoidance provisions, place of supply rules, reverse charge mechanisms, and input tax credit claims.
• Advise clients on the impact of regulatory changes and industry-specific GST issues.

Client Relationship Management:

• Serve as the primary point of contact for GST-related queries and issues, building and maintaining strong relationships with clients.
• Deliver high-quality tax solutions and client services while maintaining compliance with the firm’s standards.
• Conduct client training sessions on GST updates and compliance best practices.

Cross-Functional Collaboration:

• Collaborate with audit, tax, and advisory teams to ensure clients receive holistic advice that aligns with their overall business objectives.
• Support the finance and accounting teams in ensuring the accurate reflection of GST in financial statements and systems.

Team Leadership & Development:

• Lead, mentor, and train junior members of the tax team in GST compliance and advisory services.
• Manage project timelines and ensure the timely delivery of GST advisory services across multiple engagements.
• Assist in the development of internal GST knowledge and best practices within the team.

Research & Analysis:

• Stay updated on changes to GST laws, regulations, and administrative procedures.
• Analyze recent tax rulings, changes in legislation, and market trends to ensure clients are advised of new opportunities or risks.
• Provide technical analysis and support for complex GST queries, ruling applications, and other indirect tax issues.

Qualifications & Skills:

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, or a related field.
• A relevant professional qualification (e.g., CPA, CA, or equivalent) is preferred.
• 1-3 years of experience in GST, preferably in a Big 4, audit firm or tax consultancy, and 2-5 years of GST experience for Senior Associate position.
• Minimum of 7 years of experience in GST advisory and compliance, preferably within an audit firm or a tax consultancy firm for Managers and above.
• In-depth knowledge of GST laws, regulations, and tax administration, with experience handling complex tax issues.
• Proven experience managing GST audits, investigations, and liaising with tax authorities.
• Strong analytical and problem-solving skills, with attention to detail and the ability to handle multiple projects.
• Excellent communication and client management skills, with the ability to deliver clear and practical advice.
• Experience with tax and financial reporting software is advantageous.

Summary

This position is responsible for addressing inquiries and feedback from guests and various channels. Ensuring that VIPs and CIPs are assigned appropriate rooms and that their accommodations are satisfactory prior to their arrival.

Responsibilities

· Handling of Reception / Front Desk duties including but not limited to checking-in and checking-out of hotel guests.

· Provide courteous and efficient service to all hotel guests.

· Ensure that all telephone calls are handled promptly.

· Be familiar with all room types and rates in the hotel and their availability status; so as to up-sell whenever possible.

· Handle cashiering functions and adhere to the hotel’s Standard Policies & Procedure.

· Take ownership of problems, handle guest complaints promptly according to established procedures and then report to the supervisor for further follow up where necessary.

· Be familiar with hotel facilities and functions as well as major city attractions and events so as to provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Requirements

· A minimum Diploma qualification in any field.

· Relevant work experience will be duly considered.

· Willing to work rotating shifts.

· Positive attitude with an outgoing personality and good communications skills.

· Preferred experience in the hospitality industry along with familiarity of the Opera system.

PURPOSE

This role is responsible to provide support IT Servicedesk and Infrastructure management for FWD. Provide FWD SG staff with IT assistance eg provide basic access administration and monthly patch application to endpoints. Support in terms of server and network management.

KEY ACCOUNTABILITIES

• Day-to-day technical support for end users for laptop, printers, and mobile devices.
• Remotely accessing hardware or software for clients to make changes and fix problems
• Running reports to analyse common complaints and problems
• Asset management for IT assets.
• Liaise with vendors and end users for purchasing, repair and warranty services of IT related items.
• Maintain and monitor office IT Infrastructure
• Onboarding and Offboarding of end users
• Meeting Room setup (Room booking, Screen sharing)
• System to support (Windows, Mac, iOS, Android)
• Create and update user guide for user and system.
• Coordinate and liaise with relevant team/Service Providers for infrastructure management.
• Ensure Infrastructure services are meeting SLAs.
• Provide technical support when necessary to resolve Infrastructure related matters.

QUALIFICATIONS / EXPERIENCE

• Diploma in Information Technology or higher
• 1-2 years of related experience in IT operations and support

KNOWLEDGE, SKILLS & ABILITY

• Ability to handle multiple tasks simultaneously
• Good communication and writing skills
• Candidates should have a strong analytical and problem-solving mindset.

• Position Title: Service Crew
• Location : Various location
• Working Days : 44hrs per week including weekend and PH (5days)
• Salary : $2,200 - $2,400 + OT (Depends on Experience)

Roles & Responsibilities

• To perform kitchen and bar stations in compliance with the Company’s Standard Operating Procedures (SOP)
• To perform counter station in compliance with the Company’s Standard Operating Procedure (SOP), to perform cashiering function and suggestive selling on outlet specialties, promotion items to customers.
• Practice proper usage and cleanliness of all outlet tools & equipment and in compliance with statutory safety requirements
• Practice good housekeeping, and to ensure cleanliness & tidiness of premises including toilet (if any), including clearing the garbage bags from the rubbish bins
• Comply with NEA requirements over personal & food hygiene and safety
• Practice proper usage and storage of all food and beverage items so that quality is well-maintained
• Assist in inventory management
• Any other ad-hoc task as and when assigned by the superior

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

• Working Days: Monday - Friday
• Working Hours: 9.30am - 8.30pm (1 hr break time) *Flexible discuss
• Salary: $2000 - $2400
• Raffles Place / One North

Responsibilities:

• Taking orders and interacting with customers
• Cashiering
• Assembling food bowls and preparation of food
• Upkeep of store cleanliness
• Assist in ensuring smooth operations
• Opening set up and closing procedures (including dishwashing)
• Stock take and ordering

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Service Engineer / Technical Specialist

Location: Loyang Way
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Company Overview:
Our client is a leading player in the metals recycling industry, known for their commitment to quality, innovation, and sustainability.

Role overview:
Yoi will work closely with the Business Manager and Managing Director to manage and streamline all business operations.

Key Responsibilities:

• Oversee 4 key business areas: Legal Compliance, Operations, Risk Management, and Finance.
• Resolve operational issues in collaboration with the management team.
• Review and approve company processes and policies for compliance and efficiency.
• Recommend improvements to company structure and operational effectiveness.
• Drive change, innovation, and continuous improvement across the business.
• Implement and monitor yield management for competitiveness and profitability.
• Ensure compliance with company standards, including proposals and costings.
• Manage headcount, budgets, and succession planning to enhance productivity.
• Communicate and reinforce company strategy to internal and external stakeholders.
• Conduct quarterly department reviews to ensure target achievement.
• Collaborate with Business Development to align sales strategies with company goals.
• Build strong relationships with stakeholders through meetings and events.

Qualifications:

• Bachelor's Degree in any discipline.
• Proven leadership experience in an SME or start-up environment.
• Strong leadership, communication, and interpersonal skills.
• Excellent analytical and problem-solving abilities.

To apply online please use the 'apply' function, attaching along your updated resume.

(EA: 94C3609/ R1442042)

Overview
Lead community care team operations in assigned area to improve health and anchor care in the community.

Job Responsibilities

1) Support community care team operations in an assigned area to support the residents in leading a healthy lifestyle including the following community operations.

• Transition care programme
• Community Health Posts

2) Engage community partners in the assigned area to collaborate in taking care of the health of the residents and coordinate community operations.

3) Support in operations planning in assigned area.

• Ops data analysis and monitor workload.
• Monitor the performance of ops KPIs.

4) Support in improving community operations to enhance care and residents experience.

• Pilot new programmes and processes.
• Evaluate the use of technology to ease workflow improvement.
• Evaluate success of pilot programs for future action.

5) Support in the overall Patient Experience efforts to improve residents experience and quality of care.

• Manage feedback from all sources and work closely with stakeholders in the investigation and service recovery process to ensure residents’ concerns are addressed.
• Evaluate feedback and work with various stakeholders to identify potential service gaps.

6) Any other duties.

Requirements

• Bachelor Degree
• With relevant experience in healthcare, operations related and/or customer service environment
• Minimum 2 years of experience
• Writing skill
• Communication skill
• Interpersonal skill
• Strong sense of responsibility and ability to manage complaints and feedback

Provide administrative support to the regional community operations in leading a healthy lifestyle within the community.

Job Responsibilities

• Data entry, scheduling appointments and billing of services

• Staff on-boarding / off-boarding

• Receive and respond to all enquiries

• Inventory management of consumables and equipment

• Ensure data entry and billing activities are promptly and accurately captured in the respective database and/or systems within the stipulated timeline

• Ensure staff receives the appropriate access and equipment on the first day of work

• Ensure all relevant access and equipment are reclaimed / terminated on staff’s last day of work

• Ensure all enquiries are promptly and professionally handled within the stipulated timeline

• Ensure all relevant consumables and inventory are adequate to meet operational needs

• Any other duties assigned

Requirements
• Diploma in any discipline • At least 2 years of working experience
• Self-motivated and strong team player
• Meticulous and strong organizational skills
• Proficient in Microsoft Office (PowerPoint, Word and Excel)

• Effective written and verbal communication skill
• Able to work on weekends

Job Purpose:

To align the vocational curriculum to WSQ Framework to eventually develop a responsive and unique vocational curriculum, incorporating sensory integration, home-school-partnership to truly meet the diverse needs of DSS students including achieving WSQ certifications and to meet the requirements of course accreditation by WDA.

Key Responsibilities:

Curriculum and instructional excellence

• Plan engaging and well-paced lessons taking account of the diverse learner profiles of students
• Deliver lessons using evidence-based pedagogy and meaningful activities, to meet the educational needs of individual students
• Implement appropriate modes of assessment to monitor student progress by providing accurate feedback , and implementing suitable instructional supports to close gaps
• Plan and deliver comprehensive vocational educational programmes (On-Site Training) to develop students’ work-related skills

Holistic student development

• Build a strong relationship with students by demonstrating care, concern and encouragement
• Design and implement positive, robust classroom routines and practices to create and maintain a safe and conducive learning environment as well as foster student development and well-being
• Implement techniques and behaviour plans to manage students with complex and challenging behaviours

Professional development

• Proactively engage in professional development for knowledge and skills development
• Participate in professional learning teams to foster collaborative learning between staff members

Organisation management and development

• Manage daily administrative tasks (e.g. track attendance, collect forms, update families/caregivers.)
• Perform Department Quality Assurance Management (QAM) tasks

Job Requirements:

• Degree/ Diploma/ Higher NITEC in Retail Operations or Retail Operations– Omni Channel (E-Commerce)
• Minimum 2 years of experience in Supervisory or Managerial position in Warehousing
• Experience in E-Commerce/Omni Channel would be an advantage
• Experience in teaching/ special needs education would be an advantage
• Technical Skills Specific- Student Development/Microsoft Office (Excel, PowerPoint, Word)
• Behavioural Skills - Interpersonal, Classroom Management, Takes Initiative, Effective Communication, Team Player
• Language Skills-Strong in spoken and written English
• Possesses a positive attitude
• Working location: Choa Chu Kang

Job Summary:

This role requires a seasoned leader with deep expertise in business development, client relationship management and the management of post-production teams. The Director of Sales and Ops is responsible for driving the growth of the company's post production services, identifying market opportunities and building long-term partnerships with new and existing clients. The Director of Sales and Ops is also responsible for the smooth operation of the post facility, ensuring projects are delivered to the highest creative and technical standards for a wide range of major international streamers, broadcasters and producers.

Key Responsibilities:

1. Sales Strategy & Client Acquisition:

a. Develop and implement sales strategy to drive new business for the company's post-production services.

b. Identify and pursue potential clients in the TV, film, advertising and corporate sectors.

c. Manage the sales pipeline from lead generation to closing, achieving sales targets and revenue growth goals.

d. Build and maintain strong relationships with key clients, understanding their needs and delivering tailored solutions.

2. Business Development & Networking:

a. Attend industry events, conferences, and trade shows to network, build relationships, and generate leads for potential clients.

b. Negotiate client contracts, pricing structures, and service level agreements.

c. Oversee the creation of promotional materials, case studies, and content showcasing the company’s post-production capabilities.

d. Manage the company's online presence, including the website, social media platforms, and industry forums, ensuring consistent and engaging messaging.

3. Client and Stakeholder Relations:

a. Serve as the primary point of contact for new and existing clients.

b. Work closely with production and post-production teams to ensure client expectations are met and projects are delivered on time and within budget.

c. Regularly communicate with clients to gather feedback and ensure long-term satisfaction, identifying opportunities for repeat business and referrals.

4. Leadership and Management:

a. Lead, mentor, and manage a team of post-production professionals, ensuring efficient workflows and collaboration across departments.

b. Oversee scheduling, resource allocation, and daily operations.

c. Recruit, train, and retain top talent, fostering a culture of creativity, innovation, and continuous improvement.

5. Project Oversight:

a. Manage multiple post-production projects simultaneously, ensuring timelines, budgets, and deliverables are met.

b. Collaborate with directors, producers, and other key stakeholders.

c. Identify and mitigate risks in post-production timelines, adjusting strategies as necessary to guarantee on-time delivery.

6. Operational Efficiency:

a. Create and manage post-production budgets, track expenses and process payments.

b. Negotiate contracts with external vendors.

c. Maintain the smooth running of the facility.

7. Technology and Innovation:

a. Stay up-to-date with the latest post-production tools, software, and technologies, implementing new solutions as needed to improve workflows and capabilities.

b. Oversee the maintenance and upgrading of post-production infrastructure, including suites, software licenses, and storage solutions.

c. Ensure proper data management and security protocols are followed, safeguarding project assets.

Qualifications:

• Bachelor’s degree in Film, Media Production, or a related field; Master’s degree or equivalent experience preferred.
• 8+ years of experience in post-production, with a minimum of 3 years in a management or leadership role.
• Proven track record of driving revenue growth and achieving sales targets in a fast-paced, creative environment.
• Proven track record of delivering high-quality projects across a range of content formats (TV, film, digital, etc.).
• Working knowledge of post-production systems and pipelines, including editing, colour grading, audio mixing, MGFX/CGI/VFX, mastering, QC and deliverables.
• Strong leadership skills with the ability to manage cross-cultural teams and foster a collaborative environment.
• Excellent communication, presentation, and negotiation skills, with a demonstrated ability to build client relationships and close deals.
• Ability to manage multiple projects and clients simultaneously, with exceptional organizational and time-management skills.
• Knowledge of post-production budgeting, resource management, and scheduling.

Preferred Skills:

• Experience working with international teams.Strong network within the media and entertainment industries.
• Familiarity with emerging trends in virtual production, AI-driven post production tools, and cloud-based post-production workflows.
• Experience with content delivery for streaming platforms and knowledge of platform-specific technical requirements.

Compensation:

Competitive salary commensurate with experience, along with benefits including health insurance, paid time off, and opportunities for professional development.

How to Apply:

Interested candidates should submit their resume, a cover letter, and a portfolio or reel of previous work to [email protected]

Lead APAC strategy to drive recruitment & retention

• Co-build with the market a strong CRM omnichannel strategy to drive repurchase and loyalty, and develop a year round CRM action plan aligning with our APAC priorities
• Work with markets to animate campaigns, support CRM activities and/or mechanics to target relevant customers groups (Club Clarins, VIPs, prospects, Make up vs Skincare…).
• Oversee and develop the Loyalty strategy (Club Clarins Program) together with Global and countries, support countries in the evolution and animation of their Club Clarins Program (Tiers, brand identity, Member’s day) & Loyalty Engine
• Drive cross-product segments/categories link-selling and penetration through best practice sharing focusing on key product campaigns and customer segments
• Propose operations & mechanisms to increase contractibility (mobile and email opt-in in markets) and improve main KPIs : decrease churn rate & Increase New Customer Repeat rate
• Develop and implement the CRM loyalty program, membership campaigns and marketing automation rules to achieve customer retention and loyalty KPIs
• Oversee the setup and implementation of triggers campaigns, including recommending the target audiences for campaigns based on briefs submitted by markets

Drive Analysis & insights related to the customer

• Utilize CRM & CX data to generate insights, track KPIs and drive actionable recommendations and strategy to improve customer interaction and retention.
• Support marketing teams to understand Customer behaviour (retention, cross sell, link sell…) for specific product launches or campaigns.
• Support other transversal teams (Retail, E-commerce) for deep dive into customer profiling (Mega campaign, new store…)
• Continuously track key performance metrics of customer database and measure the impact of CRM initiatives, to evaluate effectiveness as well as for reporting to key stakeholders.
• Analyze customer purchase patterns, migration of customers, and recruitment of new customers per channel and retention of existing customers to support APAC main CRM KPIs
• Advise and challenge markets to develop strong customer knowledge within CRM teams
• Generate insightful reports, post-campaign analysis to optimize the strategy and its implementation
• Performs Consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities

Drive Clientelling strategy, approaches and manage customer development and acquisition initiatives in close collaboration with Retail & training teams

• Creation and execution of regional Clientelling strategy, plan and tools based on global strategy and local needs
• Champion in-market understanding, adaptation, and roll-out of new/existing tools, data, training, and programs across retail stores and remote selling
• Deliver the development and management of strategies for attracting new clients.
• Drive client development, lifecycle planning and new Clientelling tactics to grow business from existing clients
• Strong collaboration with Marketing, Retail & Training team to create synergies and workflows focused on customer centricity
• Provide data-driven insights into customer behavior to inform business strategies, including analysis by profile, segment, and product line
• Setting up of CRM benchmarks and then regular monitoring of loyalty and customer metrics.
• Support other teams (CX, EC, marketing) in leveraging the Clientelling tool
• Propose evolutions & recommendations to constantly improve the outreach and the features of the tool

Drive Customer Experience strategy

• Define in line with Global the APAC customer care guidelines & strategy
• Support the implementation of AI chatbot, Line, Kakao, and other global tools across APAC Customer Experience teams
• Analyse and share internally (local & global) Customer Care KPIs, NPS and SLAs
• Recommend APAC customer voice strategy & evolutions by listening to voice call records, customer verbatim/reviews from NPS/CSAT
• Analyse and recommend actions/evolution to enhance the consumer experience on Clarins.com based on customer care insights

Oversee APAC market’s CRM platforms & tools

• Support APAC project team and Global teams to implement CRM projects (Clientelling, customer care) that align with local market needs
• Be a key partner for the successful installation / roll-out of the new & best in class tools in APAC
• Ensure the relevancy and effectiveness of local CRM tools in managing customer data, segmentation and targeted campaigns taking into consideration local specificities
• Ensure compliance and security with data protection and safeguard customer data and will also stay with industry trends, emerging technologies and local channels and specificities
• Master all key CRM tools from a business user point of view (Loyalty, Clientelling, Campaign management…)

Lead and animate APAC’s local CRM & CX teams

• Be the regional center of excellence for CRM, data analytics and CX and the champion of consumer intimacy in the region
• Work closely with transversal teams (CRM, Marketing, Retail, EC) and stores to always ensure a deep understanding of the consumer
• Collaborate with Global teams (HQ in France) to represent APAC needs and local specificities and ensure global tools and strategies are always up to date
• Train and animate APAC markets, guide them on CRM practices and tools and techniques to maximize efficiency and productivity

Other responsibilities may be added to the above, which are consistent with the title Senior Manager - CRM, CX & Consumer Data, Asia Pacific

YOU HAVE:

• Preferably Business Degree, focus on CRM/Customer Experience/Business management/Marketing
• 10 years of experience in B-to-C CRM, analytics & Digital (both on and offline), preferably retail industry
• Strong presentation skills with excellent written and verbal communication skills
• Customer-focused, results-oriented and passionate about customer engagement
• Strong interest in understanding consumer insights and behaviour, with an eye for detail and a broad sense of perspective
• Expertise in CRM lifecycle planning, and experience in Loyalty program management
• Good proficiency in Marketing Automation (Adobe Campaign preferred)
• Knowledge of data visualisation tools (Qlik Sense or Tableau)
• Good with numbers, have strong analytical skills and problem-solving capabilities
• Digitally-minded with an awareness of online trends and innovations
• Ability to communicate clearly and create good relations with others
• Strong collaboration and influence skills, being open minded and adaptable, eager to embrace new challenges

WE HAVE:

• Close to 70 years of expertise in beauty and spa, with the Clarins and myBlend brands
• Unique products and innovative services
• A commitment to Social & Environmental Responsibility embedded in our raison d'être
• A caring and inclusive corporate culture
• Development and training opportunities
• Attractive compensation and benefits
• A flexible work environment, with up to 2 days of remote working per week

If you have a curious mind, a thirst to go further and the drive to boldly take on new challenges, join us.

At Clarins Group, we believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values, which are part of our DNA. We strive to achieve inclusiveness and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds.

This is a 12-months contract tenure. As the clients will be based in Japan, the ability to speak and communicate Japanese is a MUST in order to succeed at this role.

We are seeking a highly motivated and experienced strategic partnership manager to join our team. The candidate will be responsible for identifying and activating potential opportunities within the Japanese market, providing business development support in strategic planning, creating presentations, and meeting with partners to drive business forward.

Responsibilities:

• Identify and activate potential partnership opportunities in the Japanese market (gaming/virtual reality/ entertainment industry)
• Provide business development support in strategic planning, creating presentations, and meeting with Japanese partners to drive business forward.
• Represent the company's partnership in external meetings with executives from external partners
• Track, analyze, and communicate to develop and execute against partnership goals
• Work cross-functionally with a variety of teams, including Product, Marketing, Legal, Policy team, and Operations to advocate for partner needs

Requirements:

• 5+ years experience in a partnerships role in the entertainment/tech industry
• Proven track record in prospecting, securing leads and developing new relationships
• Strong understanding of IPs and Entertainment landscape in Japan market
• Excellent communication and presentation skills in both English and Japanese to liaise with Japanese Counterparts and clients.
• Ability to work independently and manage multiple projects simultaneously
• Strong analytical and problem-solving skills
• Experience working with cross-functional teams and stakeholders internationally

• Position Title: Outlet Manager
• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $3,300 - $3,500 Gross (Depends on Experience)

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

* To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.

* To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.

* To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.

* To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.

* To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.

* To constantly monitor the daily sales and assist the Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.

* To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.

* To consistently give and receive feedback constructively.

* To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

* To motivate the team to work towards the Company vision.

* To inject fresh ideas of making work processes more efficient.

* Communicate to all staff, including outlet kitchen staff, ensuring that appropriate instructions are channeled downwards including information that might be communicated by Operations Manager, Area Manager, Senior Outlet Manager, Human Resources Department or Supervisory Board.

* To develop staff appropriately by identifying areas of training needs and taking actions to support it.

* To conduct staff orientation & on-the-job training in the outlet whenever required.

* To be responsible for the overall outlet cleanliness, safety and housekeeping.

* To administer all paperwork effectively including proper filing and timely submission of daily/weekly/monthly reports.

* To hold daily line-up meeting with team reviewing daily sales, corrective action plans, events, safety issues/concerns and guest comments.

* To achieve a minimum score of 90% for the monthly Outlet Quality Checklist appraisal (team effort).

* To attend weekly Managers Meeting.

* Any other appropriate duties and responsibilities as assigned by Superior/Senior Management.

About Go East

You(th) are the Future.

With the rapid changes in China and the world, it is essential for the younger generation to have a global perspective. While we look at the West, we should also have a balanced view by looking to the East, to find the bridge between the two worlds.

The Go East division ( 东游记, which literally means a Journey to the East in Chinese) is established under Business China to drive this purpose. We develop and execute programmes to nurture a group of Singapore-China Savvy talents, by building a UNIQUE platform for our youths to enhance their bilingual skills, understand the latest development and trends in China, and develop deeper links between Singapore and China, and beyond. This role will allow you to directly participate in fostering stronger bilingual, bicultural and international mindset and skills amongst our youth.

We work closely with partners including Institutes of Higher Learning (IHLs), organisations and passionate individuals who share the same objectives of creating opportunities for our youth.

Embark on the Journey to the East with us today, Business China Go East team awaits you!

Job Duties & Responsibilities

1. Oversee the entire lifecycle and all aspects of the Youth Interns Exchange Scheme (YES) program, ensuring a seamless and enriching experience for interns.
2. Establish and maintain strong partnerships with local and international organisations to facilitate internship opportunities for participants.
3. Collaborate with educational institutions and industry partners to align internship opportunities with the academic and professional goals of participants.
4. Monitor and evaluate the success of the internship program and keep abreast of industry trends and best practices to continuously enhance the program's relevance and impact.
5. Work closely with the communications team to promote the Internship Exchange scheme and engage stakeholders through various channels.
6. Address and resolve any challenges or concerns raised by interns, partner organizations, or other stakeholders promptly and professionally.
7. Prepare regular updates and reports for senior management.

Qualifications and Requirements:

1. Effectively bilingual in English and Mandarin – written and verbal communication skills.
2. Bachelor’s Degree or Higher Degree in Business, Marketing, Chinese Studies, Social Science, International Relations, or other relevant disciplines.
3. Good knowledge and interest in China and International relations.
4. At least 3-10 years of relevant working experience or at least 2 years of working experience in events management, such as organizing conferences, forums, and webinars.
5. Experience in organising youth development programmes/activities would be advantageous.
6. This is an individual contributor role, although you may lead project teams. Being a self-starter is essential.
7. Having a passion for youth development programmes/activities would be highly advantageous.
8. Familiar with Photoshop, Canva, or other EDM software(s), would be advantageous but not a must.
9. Singapore Citizens and Singapore PRs are welcome to apply.

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Le Bon Funk is a series of neighbourhood wine bars by Chef-Owner Keirin Buck, located in Club Street and Holland Village. Le Bon Funk presents a selection of exciting and accessible wines complemented by quality, never fussy, produce-led sharing plates.

Le Bon Funk is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You'll be in charge of:

• Prepare the restaurant for opening and closing
• Setting up tables with the correct number of place settings, including crockery, silverware, glasses, and napkin
• Maintain restaurant's overall cleanliness at all times
• Readily stand by at the pass, to pick up dishes which are ready to be presented to the guest
• The ability to explain the ingredients used and/or methods on how to enjoy the dish when presenting the dish to the guest
• Proactive and able to anticipate guests' needs
• Refresh the table with finesse once guests have finished their main course
• Other additional task includes setting up and breaking down tables, restocking supplies, using the glassware dishwasher and other cleaning duties

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Title: Field Service Engineer (Manufacturing & Repairing Company) ID9125
Location: Tuas
Working Hours: Mon-Fri 900am-600pm; Occasionally Saturday until 12pm
Basic Salary: $3800-$4200

Benefit:
*14 days AL starting with bonus and AWS

Job Description:
•Carry out site installation assistance, start-up, testing and commissioning of compressor and dryer units.
•Troubleshooting and preventive maintenance of air compressors and refrigeration dryers and equipment in relation to mechanical, electrical and pneumatic system.
•To attend service calls and routine servicing at customer site as well as to assist in supervision of production process with minimum breakdown occurrence.
•To prepare and submit repair and maintenance quotations pertaining to service and spare parts sales.
•To plan and coordinate individual service jobs weekly and daily.
•To conduct technical training to customers as necessary.

Requirement:
•At least 2 Year(s) of working experience in the air compressor service experience with class 3 driving license

Job Responsibilities:

• Collaborate with client to define project scope, objectives, and deliverables.
• Develop detailed project plans, including timelines, budgets, and resource allocation.
• Conduct feasibility studies and risk assessments to identify challenges and develop mitigation strategies.
• Oversee all aspects of project execution, from site preparation to construction and infrastructure development.
• Coordinate with architects, engineers, sub-contractors, and supplier to ensure adherence to project specifications and timelines.
• Monitor project progress, track milestones, and address issues or delays promptly.
• Develop and implement procurement strategies for Forward Works Contracts, Consultants, and Contractors.
• Manage project closeout procedures.
• Implement quality assurance measures to ensure construction and development activities meet industry standards and regulatory requirements.
• Conduct regular inspections and quality checks to verify compliance with project specifications and safety protocols.
• Coordinate with regulatory agencies to secure necessary permits and approvals.
• Maintain accurate project documentation, including contracts, permits, drawings, and correspondence.
• Serve as the Contract Administrator for projects, including the evaluation of contractual claims.

Job Requirement:

• Bachelor’s degree or above in Civil Engineering, Construction Management, Architecture, or a related field.
• Proven experience in project management, preferably in residence building development or commercial building in Singapore
• Strong knowledge of building codes and regulatory requirements
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in project management software and tools.
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
• Strong leadership skills with a focus on teamwork, collaboration, and problem-solving.

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager