Job Descriptions:

• Participate in IT outsourcing risk management, lead IT outsourcing risk assessment, participate in due diligence and annual inspections of IT outsourcing vendors, participate in verification of the implementation of IT risk management and control measures of outsourcing vendors, and other IT outsourcing management work.
• Regularly organize and carry out inspections of the first line of defense, make inspection plans, scope and approaches for the first line of defense, and follow up with relevant departments or teams to complete the rectification of inspection problems.
• Take the lead in response of TRMG gap analysis and other regulatory requirements, verify the implementation of regulatory compliance requirements, and ensure compliance of the branch's IT risk work.
• Participate in the assessment and mitigation of IT risks and vulnerabilities, and monitor the completion of the mitigating of risk vulnerabilities timely. Participate in the assessment of local regulatory and head office IT risk alerts, and follow up with relevant teams to complete risk mitigation work according to requirements.
• Improve the IT risk identification and assessment working mechanisms and methods, and organize relevant teams to carry out IT risk identification and assessment work.
• Participate in the construction and organization promotion of IT risk quantification indicator system and other management tools , improve the use of IT risk monitoring platforms, cooperate with the second and third line of defense departments to carry out risk and internal control management work ; organize risk assessment matrix, RACA , KRI , LDC and other assessment work.
• Organize and complete the data collection, review and submission of the IT risk quantitative indicator system of the head office.
• Develop branch-level IT risk safety training plans and organize their implementation.
• Participate in completing other tasks assigned by superiors and the head office.

Job Requirements:

• Able to communication effectively both written and spoken in English & Chinese with internal/external stakeholders and HQ.
• Open to candidates with interests in IT risk, IT governance, IT audit, IT regulatory compliance who are keen to explore a career in IT risk management.
• Knowledge of regulatory requirements and industry practices (e.g. MAS TRM Guidelines, MAS Cyber Hygiene, ISO27001 etc.)
• Attention to details, with the ability to thoroughly and accurately review IT policies, process, reporting and audit responses.
• Bachelor's degree or above in IT relevant majors.
• Relevant professional qualifications and certificates will be a plus.

Responsibilities:

Business Performance and Management

- To evaluate customers' needs and provide solutions in the areas of wealth protection and accumulation, retirement planning, estate preservation and endowment planning.

- Design and recommend wealth solution to meet the objectives of the customers

- Take initiative to plan and organize daily schedule for various sales generating activities

- Conduct daily calls to the customers in their portfolio base to arrange for appointments and to offer assistance to them.

- To regularly update their clients on their holdings and investment performance.

- Achieve monthly sales target for various banking products with consistency

- Fulfill training requirements which are set by the organization

- Ensure completeness and accuracy in application process to minimize reworks.

Regulatory Compliance

- Ensure compliance with Group Policy and Standards and procedures of the Bank.

- Ensure sales process is met and follow throughout and maintain BSC grading of A/B

- Ensure proper screening and gathering of customer information to satisfy KYC procedure.

Requirements:

- Minimum Diploma with local institutions

- RNF registered/ Licensed Personal Banker

Position: Solar Project Manager

• Monday-Friday (9.00 - 6.00pm)
• Address: Kallang
• Salary : $4,000-$5,000

Requirement:

• Diploma/Degree in Electrical Engineering or related fields

• 3-4 Years of experience in Mainly Solar project management

• Candidate with experience in solar project execution will be in advantage

• Knowledge in energy modelling software (PVsyst), Autocad and construction modelling software

Job Scope:

1. Project Planning and Execution:
2. Develop comprehensive project plans for solar energy systems , outlining scope, objectives, deliverables, and timelines.
3. Coordinate with engineering, procurement, and construction teams to ensure project milestones are met
4. Monitor project progress and implement necessary adjustments to achieve project goals.
5. Stakeholder Management:
6. Collaborate with internal teams, contractors, suppliers, and regulatory agencies to ensure alignment with project requirements for both solar and EV infrastructure projects.
7. Serve as the primary point of contact for client communication, addressing inquiries, concerns, and providing regular project updates.
8. Budget and Resource Management:
9. Prepare and manage project budgets for solar, forecasts, and expenditures.
10. Procure necessary materials, equipment, and resources to support project activities for both solar and EV infrastructure projects.
11. Identify cost-saving opportunities and implement efficient resource utilization strategies.
12. Quality Assurance and Compliance:
13. Implement quality control measures to ensure adherence to industry standards and project specifications for both solar and EV infrastructure projects.
14. Monitor regulatory compliance and obtain necessary permits and approvals for project implementation.
15. Risk Management:

a. Identify project risks and develop mitigation strategies to minimize potential impacts.

b. Proactively address issues and challenges to maintain project momentum and achieve successful outcomes.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

JOB PURPOSE:

• Support role for the relationship managers

PRINCIPAL ACCOUNTABILITIES:

1. Client onboarding and ongoing KYC : to work closely with customer, onboarding team and compliance team to ensure smooth onboarding / KYC / CDD / AML in time.

2. Client servicing: to ensure day-to-day customer queries are handled in a timely manner.

3. New business: to support the relationship managers in assessing the viability of the new transaction, in ensuring timely submission of account opening, credit proposals, deal presentation slides and manage the credit process and turnaround time. To attend roadshows and make customer visits with relationship managers

4. Ongoing account monitoring and customer relationship managing :

Be able to :

• ensure timely submission of periodically account reviews and loan reviews, conduct post-lending monitoring of approved conditions/covenants. To raise waivers arising from deviations from bank policies and approved conditions/covenants.
• develop and manage customer portfolios as well as conduct regular credit reviews to maintain healthy loan portfolios;
• visit customers periodically with RM to update the latest situations of customers and develop new business;
• implement transaction monitoring, ask customer provide transaction information or supporting documents.

5. Regulatory: to ensure regulatory checklists are completed and maintained in accordance with bank policies and requirements.

6. Any other duties that may be assigned from time to time by HOD and RM.

KEY COMPETENCIES:

• Minimum years of experience : 1-3
• AML / KYC knowledge and experience
• Good credit and financial analysis skills
• Presentation skills
• Product & Market knowledge
• Operational and administrative skills
• Communication & interpersonal skills
• Basic customers’ relationship management skills
• Analytical and problem-solving/decision-making skills
• A team player and can work independently
• Will deal with Mandarin-speaking stakeholders and documents. Proficiency in English and Mandarin is essential

Centre Manager

• Working hours : 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
• Working location: Bukit Timah
• Salary: $3500 - $4200

Job Description:

• The firm specialises in English language and Writing classes for primary and secondary level students. We comprise over 100 professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers. We are committed to delivering first-class and well-rounded English language enrichment to our customers.
• We are seeking a dynamic and experienced Center Manager to lead and oversee the day-to-day operations of our enrichment center. As the Center Manager, you will be responsible for ensuring the centre's success by delivering exceptional service, building strong customer relationships, achieving sales targets, and promoting operational excellence. Your passion for education and dedication to providing the best learning experience for our students will be the driving force behind your success in this role.

Job Responsibilities:

• Achieving Sales Targets: You will lead your centre's team to achieve the centre's sales target.
• Delivering Service Excellence: You are responsible for ensuring that our centres operate smoothly according to our SOP, so that the service delivered is of exceptional quality.
• Building Customer Relationships: With your Customer Service team, you take the lead in building and managing strong relationships with our customers, making sure that our valuable customers are taken care of and have their needs met.
• Delivering Operational Excellence: You are accountable for managing the facilities, resources and equipment in your centre. You will also ensure that safety protocols are adhered to.
• Leadership and team management: The center manager leads and fosters a positive work environment. They establish open communication, coach and mentor their team members, resolve conflicts, and promote teamwork. They set clear expectations, conduct performance evaluations, collect feedback, and give due recognition to boost the team's motivation and job satisfaction

Requirement:

• Diploma or degree in any discipline
• Min. 3 years experience in the industry. Management experience preferred.
• Sales and customer relationship management skills.
• Demonstrated ability to lead and inspire a team to achieve common goals.
• A passion for education and commitment to delivering outstanding service.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Description

The successful candidate will work in a business tax team providing tax compliance and advisory services to a mixed portfolio of corporate and individual clients. Responsibilities will include preparation of tax computations, tax returns and assistance in dispute resolution.

Qualifications and Education Requirements:

· You should have at least 2 years of corporate tax experience preferably with an international accounting firm. Position offered will commensurate with experience.

· Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA. An SCTP accreditation would be an added advantage.

· Excellent communications and inter-personal skills, and passion to deliver quality work

· Ability to work under tight deadlines.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Project Manager (Account Management) 

As our business continues to grow and reach new heights, we are looking for a Senior Project Manager to join us to help us with our next phase as we develop our account management and operations across APAC. You’ll be working with our Business Director when managing and nurturing existing client accounts and relationships, ensuring our commercials are aligned, and building synergies between external clients, our embedded talent and internal business functions: Finance, Operations, Talent Acquisition and HR.

You’ll have trust and empowerment from the management team to move the needle. You’ll help to safeguard and support our business activities and profitability to drive sustainable growth. You’ll get to support strategic business growth and product development conversations and own the implementation of such programmes. If you’re looking for an opportunity to propel your career to new heights by expanding your account management skills and commercial acumen, this is it! 

Role: 

• Develop and maintain strong client relationships and encourage expansion of engagements as we grow our share of wallet within the existing client network.
• Own and project manage the end-to-end client needs, including outreach, proposals, presentations, negotiating deals, managing SOW alignments, budgets, and renewals, ongoing client CRM, account reviews, and navigating a vast variety of enquiries. 
• Become the go-to person and a trusted advisor to our clients and partners with a strong focus on driving results and profitability while building relationships.
• Develop and own compelling proposals and pitch materials by project managing resources and timelines, case studies, and presentations.
• Display the passion and drive of a client portfolio owner, take accountability for obstacles and rectify those as appropriate. 
• Provide intel to support the day-to-day operations of the business unit, including timely updates, reporting and actionable business insights. 
• Support and own strategic and operational business initiatives, including but not limited to business planning, financial and commercial control, client and internal operations.
• Act as a catalyst for customer service and operational excellence across the organisation as aligned with the clients’ and business requirements and priorities. 

You:

• 8+ years of experience in an agency, consultancy or in-house team, well versed with account management, marketing, and strategic creative processes.
• Proven project management abilities with an eye for detail and creativity and experience with creative production processes. 

• Strong in communication with demonstrated success in handling and communicating complex or sensitive business issues to clients and C-Suite.
• ​​Create high-level presentations and be comfortable presenting to senior management. 
• Thorough understanding of diverse business processes and strategy development through strong analytical and financial acumen with an ability to think “end-to-end”.
• Possess critical thinking skills coupled with process improvement ability to build systems, processes and procedures from the ground up in a start-up environment. 
• Able to manage multiple priorities, projects and deadlines simultaneously.
• Eager to motivate and inspire with high tolerance and appreciation for navigating through ambiguity. 

• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

The Company

Our client is a top-tier private investment management firm with a global reach. They have a substantial portfolio, managing assets for large institutions and high-net-worth individuals. Their offerings span across advisory services, custom solutions, and a variety of funds. They work independently, yet draw on global resources, enhancing services, ESG and risk management. The firm strongly adheres to ESG within team culture and investment procedures and promotes a diverse and inclusive workplace.

The Role

The role involves managing the full cycle of private equity investments, conducting financial analysis and evaluations, networking for deal facilitation, collaborating with senior partners on strategies, developing tools for investment decision-making and portfolio management, and mentoring junior team members.

Your Profile

The candidate should have a Bachelor's degree in a relevant field with over 6 years of experience in private equity with skills in financial analysis, portfolio and investment management. Preference for those with Asian market experience. The candidate should be self-driven, proactive, able to prioritize, demonstrate problem-solving abilities, and adapt well in a fast-paced environment.

Apply Today

Please send your resume, in WORD format only and quote reference number CL13117201, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Cindy Low EA Registration no.: R22111549

Senior Tea Barista - with senior / captain exp in F&B industry
Salary : $2800

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: 8 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

The Operations Executive would be working directly with all members of the team, including team members based in London. Key responsibility supporting the front Office in Singapore, liaising with Middle/Back Office colleagues in London office to hand over the day-to-day work and in developing and maintaining robust processes and to provide information to both internal and external clients as required.

This role does offer the opportunity to grow over time, working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance. The successful applicant will play a role in the development and continuous improvement of our processes, controls and reporting deliverables.

Key responsibilities will cover:

• Operational tasks including;
• managing and ensuring the accuracy of trade bookings & confirmations
• supporting fund subscription and redemption reporting and fund documentation updates
• onboarding of counterparties and custodians
• performing portfolio reconciliation, performance analysis and client reporting
• basic administrative and complaince support including some day-to-day office requirements alongside colleagues, such as office supplies, receive and sort incoming mail and deliveries, and manage outgoing mail

This role does offer the opportunity to learn from a supportive team and to grow over time, while working alongside mid-level and senior colleagues in middle office, risk, corporate affairs, and compliance.

SLAM offers competitive fixed salaries plus variable compensation participating in the overall success of the firm. Within reason, we can cater to personal circumstances that require flexibility.

Requirements: Operations Executive

The candidate should have a strong attention to detail, take personal ownership of their work, and be familiar with the fund management industry. The following would help with the daily requirements of the job:

• a polytechnic level academic qualification or equivalent, with an authorization to work in Singapore and preferably background in fund or portfolio accounting
• knowledge of investment management operational processes and requirements
• experience using Bloomberg, and higher-level experience with Microsoft Excel

Most importantly, we look for a compelling track record of making the most of each opportunity that candidates have been presented with in the past, and for candidates who are are looking to contribute to an established high-functioning team.

We look forward to discussing this opportunity further during the interview process. Please send your CV and cover letter to Smitha Prabha at [email protected]

Senior Warehouse Executive / Assistant Manager
Working Location: Changi Airfreight centre
Working hours: Mon-Fri 9am-6.30pm
Basic Salary: $3000-$5000

Responsibilities:
(Warehousing & Distribution)

• Manage Contract / Service Parts Logistics warehouse and distribution business for MNC Customer in Electronics & Electrical industry
• Oversees regional operations for Contract / Service Parts Logistics across Asia Pacific and Japan
• Main point of contact for MNC Customer’s Regional Operation team based in Singapore
• Co-ordinate with Internal country logistics teams in South Asia & Oceania (Singapore, Malaysia, Philippines, Sri Lanka, Vietnam and others) and Japan on day-to-day operations matters and service performances
• Attend and lead external & internal meetings on Business Performances matters and Operational Excellence initiatives
• Project implementation and support Contract / Service Parts Logistics warehouse operation by using WMS, TMS and other tools
• Build good relationships and foster strong rapports with MNC customer & Internal stakeholders
• Work on logistics solutions with Internal country logistics teams to increase work efficiency & productivity of Contract / Service Parts Logistics warehouse and distribution programs for MNC Customer
• Assist department head in analysing reports to formulate business strategies
• Support regional opportunities to expand business share of MNC Customer

Job Requirements:

• Minimum Diploma in Logistics or Supply Chain or equivalent preferred.
• Minimum 5 years of relevant experience in Warehousing & Distribution (Service Parts Logistics background will be an added advantage)
• Computer Literate (MS Office, Excel, PowerPoint)
• Basic WMS, TMS system knowledge and usage (AS400, CargoWise system background will be an added advantage)

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Job Description & Requirements

Operation Hour Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

About RELEX:

RELEX Solutions is a leading provider of cutting-edge retail optimization software. We offer our customers radically improved demand forecasting and supply chain optimization, which then can be leveraged into exponential benefits — optimizing store space, allocation, workforce, pricing and promotion strategies, all within our unified platform. RELEX’s AI-driven, cloud-based platform helps retailers and consumer brands move fast and find new ways to meet consumer needs while improving operational efficiency and controlling costs. RELEX recently announced the successful closure of a $500M+ funding round, bringing the company’s valuation to $5.7B.

RELEX is trusted by leading brands including NTUC, Siam Makro, Estee Lauder, Sephora, Baby Bunting, Delivery Hero, and has offices across North America, Europe, and the Asia Pacific region.

Job purpose: Responsible for the development, presentation and management of all Services customer proposals

Role overview:

To support our expanding sales opportunities and pipeline, we are introducing a new role focused on supporting the development and positioning of our Professional Services in the South East Asia Region.

In this role, you will lead all services sales activities from the point when a sales opportunity has been qualified to the start of the project. This includes building an optimal implementation approach for each project and aligning the scope and expectations with new customers and our delivery partners. It also includes coordinating activities related to building a good Statement of Work, which are key to the success of every sales opportunity and ensuring a successful project.

At RELEX, we pride ourselves on having happy customers, and a foundational component of this is our excellence in executing implementation projects. Your role will be crucial in maintaining this high standard by ensuring that each project is set up for success from the very beginning.

The role will work closely with Operations leadership, Sales and Pre Sales when building project implementation proposals. Supporting them would be other Pre-Sales, Product, Operations Consultants and Partners who would contribute expertise and recommendations to construct a compelling proposal. The ideal candidate for this role will possess strong project management, consulting, and product knowledge, and will find it exciting to meet new customers and build strong relationships at all levels.

In summary, the Services Sales Manager is effectively responsible for coordinating a successful Services Sales campaign for all prospects in their geography. This includes developing a compelling implementation proposal and Statement of Work that is aligned to the client expectations, ensuring that projects deliver measurable value, and meets our own profitability targets.

Key responsibilities and accountabilities:

• Responsible for managing the Services Sales process in new sales opportunities.
• Recommending an optimal implementation approach for all new sales cases, considering the Customers’ goals, expectations, and business requirements.
• Recommending the most suitable pricing strategy for Services together with the regional Operations leadership.
• Orchestrating the best team setup for the relevant sales phase workshops including Product experts, external Partners, regional resources etc.
• Responsible for the creation of the Statement of Work by collaborating with and managing Presales and other Operations team member contributors.
• Collaborating with the Sales and Pre-Sales teams to choose and present the best solution offering and phasing to customers in each of the sales opportunities.
• Presenting to prospects on our project delivery methodology.
• Liaising with other Operations resource owners and Partner Liaison Managers on the right composition of the project team to meet the prospects delivery requirements.
• Building strong relationships with the prospect main stakeholders.
• Coaching and supporting implementation teams to ensure smooth transition from sales to delivery.
• Key objectives
  • New Bookings
  • Customer Satisfaction
  • Gross Margin (SaaS and PS)
• Reporting to the local Operations Director

What you Need:

• 8+ years of business operations, consulting and sales experience
• Minimum of 1 year of Project Management experience
• Experience conducting customer discovery workshops, process diagnostics and the development of a services and solution roadmaps
• Ability to articulate and position the value proposition internal and external implementation approach and methodologies
• Ability to assess and direct Customer needs to the appropriate services engagement
• Demonstrated excellence in verbal and written communication skills, to include: needs analysis, positioning,business justification, closing techniques
• Practical experience in persuading others through presentations and written communication
• Ability to develop and articulate Business Cases / ROI studies
• Experience owning the completion and presentation of customer RFI/RFP opportunities.
• Ability to travel, as needed, up to 30%
• BS degree or equivalent, advanced degree highly desirable.
• Advanced Microsoft office tool utilization skills.

What we offer you in return:

• A front row seat in a rapidly growing and international software company
• A fun, ambitious, and committed team of smart people to work with
• A respectful and professional,yet easy-going atmosphere where individual thinking is encouraged

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• Working day per week: 5 days (1 day weekday off & 1 day weekend off)
• Working Timing: Weekday: 8am to 6pm / 9am to 7pm (Depending on roster) | Weekend: 8am to 5pm/ 9am to 6pm (Depending on roster)

Job Description:

This is a full time role for a Retail Assistant Manager located in Clementi. Our client is one of Singapore's largest nurseries and you will be responsible for supporting the store manager with daily operations such as handling cash, managing security protocols, and ensuring team adherence to company policies. A key focus is on delivering exceptional customer service and resolving any complaints to maintain high satisfaction. The position also requires assisting in sales strategy implementation, monitoring performance, and contributing to budget planning for profitability. Additionally, it includes overseeing inventory management, analyzing product movement to optimize stock levels, leading staff through training and supervision, and maintaining visual merchandising standards. The role also involves collaborating on marketing efforts to boost sales through promotions and events.

Qualifications:

• Diploma in Retail Management, Business Administration, or a related field.
• 2-4 years of experience in retail management, preferably in the FMCG industry.
• Good understanding of the retail environment and industry.
• Ability to multitask and manage multiple projects simultaneously

Responsibilities:

• Oversee and manage back-office operations for treasury products, including FX, derivatives, and fixed income.
• Ensure accurate and timely trade settlements, confirmations, and reconciliations.
• Monitor and mitigate operational risks related to treasury transactions.
• Collaborate with front-office teams to resolve trade discrepancies and optimize processes.
• Implement new treasury systems and ensure compliance with regulatory requirements.

Requirements:

• Bachelor’s degree in Finance, Accounting, or related field.
• 5+ years of experience in treasury operations, with 2+ years in a leadership capacity.
• Knowledge of treasury systems such as Murex or Calypso.
• Strong understanding of financial markets and risk management practices.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Salary Range: $2000 - $2300 (6 working days per week include weekend & Public Holiday)

Location: Novena (Inside shopping mall)

Requirements:

✅ Experience as Service crew is preferred
✅ Set up table, cashier, serve customer, handle walk-in/ phone call customer, prepare simple dishes and drink, maintain cleanliness of restaurant
✅ Able to read, speak and understand basic English & Mandarin

✅ Eager to learn and take initiative to approach customers

Benefits:

✅ 4 days OFF per month

✅ Shift work
✅ Staff meals & Uniform provided

✅ Medical insurance

✅ Staff discounts

✅ Training opportunities

✅ Career advancement

Responsibilities:

• Oversee daily operations of the payments and settlements team to ensure timely processing of domestic and international transactions.
• Monitor compliance with SWIFT, RTGS, and local clearing systems’ regulations.
• Resolve operational issues, including payment discrepancies and transaction failures.
• Identify opportunities to improve transaction efficiency and enhance customer experience.
• Lead the implementation of new payment systems and technologies in collaboration with IT teams.

Requirements:

• Bachelor’s degree in Finance, Banking, or related field.
• 5+ years of experience in payment operations, with 2+ years in a leadership role.
• Familiarity with SWIFT, ACH, RTGS, and ISO 20022 messaging standards.
• Strong problem-solving and stakeholder management skills.

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828
EA License No: 05C3451

Job Summary:

This position is responsible for servicing existing customers as well as the development of Sales across all freight forwarding product types and across all geographies.

Responsibilities:

· Manage all sales inquiries and manging it through the sales process by preparing proposals to the receipt of the sales order.

· Address customers’ inquiries and generate quotes to meet customer requirements by preparing business proposals and where appropriate propose alternatives and upsell

· Be proactive in informing customers about exceptional events

· Provide timely and accurate response and support to overseas agents

· Closely follow up on previously quoted inquiries to closure

· Follow up on leads and opportunities to add on to the company’s sales pipeline

· Participate in meetings between operations and customer during project execution

· Develop and nurture positive relationship with customers to ensure a high level of customer satisfaction and loyalty

· Good knowledge of air and ocean freight is compulsory

· Ability to use Microsoft Office suite of applications

· Ensure all customer collections (accounts receivable) are received in a timely manner

· Ensure customer trades and pays within credit terms

· Additional functions mandated by Management

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Assistant Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Job Description:

• Develop and implement marketing and business development strategies to achieve assigned sales targets.
• Identify high growth areas and expand School identity in Indonesia, Thailand and Philippines.
• Recruit, train and establish good working relations with agents for student recruitment.
• Establish partnership with education institution / colleges overseas.
• Participate in local and overseas exhibitions, open houses, road shows for agent and student recruitment.
• Conduct pre-course counselling for prospective students and attend to enquiries through phone, email and walk-in appointments.
• Work closely with other department stakeholders to support, implement and execute the student recruitment plans.
• Provide administrative and operation support to the Vice-President of Student Recruitment & Admissions.

Requirements:

• Diploma or Bachelor degree qualification.
• 3 years of relevant working experience as student recruitment in an international private education industry.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in an international private education institute setting.
• Ability to handle confidential information with discretion.
• Proficient in English and Chinese to liaise with stakeholders from diverse geographical locations.

Working Location:

1. CIMB Plaza, 30 Raffles Place
2. Fusionopolis 1 Fusionopolis Way
3. Pasir Panjang Road, Mapletree Business City

Work Timing:

1. 5 days, $ 1700
   Monday - Friday - Rotation Shifts: 7am - 2pm / 8am - 3pm / 9am - 4pm
2. 4 days, $ 1300
   Monday - Thursday - Rotation Shifts: 7am - 2pm / 8am - 3pm / 9am - 4pm
3. 2 days, $ 1300
   Saturday - Sunday - Rotation Shifts: 8am - 8pm / 10am - 10pm (For this, we will start from next year February and will be different address)

Responsibilities:

• Handle day-to-day operations according to SOP
• Provide friendly customer service
• Plating food for counter service
• Cooking and mixing rice
• Kitchen preparation work and mise en place
• Stock-taking
• Replenishing required ingredients
• Cleaning and washing all used service / kitchen tools, equipment and workstations
• Sweeping and mopping

Requirements:

• Training provided

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement
• Lead a team to provide IT supports to business operations and introduce new IT technologies to improve operational efficiency
• Engage and manage vendors on fulfilling Service Level Agreement
• Plan, manage and control IT budget to achieve cost efficiency
• Ensure the Club Management System (CMS) is effectively operational at all times

Requirements

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent
• At least 3 years of experience in similar capacity
• CISSP, PMP and MCSE certifications will be of added advantage
• Ability to manage and synergize team
• East, 5 days, 8:00am to 5:15pm or 8.30am to 5.45pm, pick up from Tanah Merah MRT
• Job Reference: W4RX39

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

About Manulife

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups, and institutions.

The Opportunity

The incumbent will be responsible for the case management of pre/post sale service transactions. Supports Operations to ensure a smooth, timely, and positive service experience for the Financial representatives and clients for new submissions and existing policies.

Responsibilities

1. End-to-End Case Management

• The Case Manager is responsible for overseeing the end-to-end service aspects throughout the case lifecycle (pre- and post-sale)
• Pre-sale:
  The Case Manager will mainly liaise with the Financial Representatives, Business Development Managers, New Business & Underwriting and Legal & Compliance teams to assist with understanding and gathering of required financial and medical documents, underwriting requirements and other necessary documents, especially critical for policy issuance. Responsible for ongoing and proactive status updates.
  For HNW Business
  Regular case discussion with Financial Representatives to provide clarity on underwriting requirements and decisions
  Be the first line of review for appeals and provide appropriate advice to our partners
  Provide close follow-up for cases that required Legal & Compliance teams review
• Post-sale:
  The Case Manager will mainly liaise with the Distribution Partners, Policy Services, Product & Pricing teams, Client Services and Claims teams on inforce policy requests, including policy changes, inforce illustrations, claims and other post-sales related transactions. Provides clear information on the necessary requirements to allow for one-touch resolution. Responsible for ongoing and proactive status updates.
  For HNW Business:
  – Facilitate the overall processes for post sales transaction
  – Coordinate with internal stakeholders to provide accurate and timely information

2. Reporting

• Consistently and accurately track incoming requests from internal and external stakeholders and ensure that the requests are answered promptly
• For HNW Business:
• To record all ad-hoc requests for end to end handling
• Maintain daily/weekly/ monthly reports, as required, for the tracking of outstanding issues, submissions, withdrawals, feedback and overall adherence to Service Level Agreement; where management’s expectations are not met, highlight their root causes, where appropriate
• To Prepare monthly pipeline cases for reporting purpose and focus list for New Business & Underwriting team that are critical for policy issuance.
• Record all ad-hoc requests for end to end handling
• Participate in regular team huddles and provide important updates (where applicable)

3. Other responsibilities

• Perform screening of submitted documents before they are registered via AWD for processing
• Ensure proper filing and archival of all the documents received by the team
• Handle appeals and garner responses from the New Business, Underwriting & Policy Servicing team; ensure documents received are processed promptly
• Attend to queries relating to third party services and any other matters relating to policy issuance of servicing
• Conduct enhanced due diligence checks, AML verifications prior to policy issuance and ensure contracts are issued upon receipt of premiums and required original documents
• Follow up on outstanding requirements and any form of appeals pertaining to Operations matters
• Review work process improvement to enhance effectiveness and efficiency
• Assist in onboarding of new banks
• Conduct Operations related trainings to Internal stakeholders, Financial Representatives and Partners
• Any tasks delegated from time to time

What motivates you

• You obsess about customers, listen, engage and act for their benefit
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for

• Diploma/Degree from a recognized institution/university
• Minimum of 5 years of working experience, with approximately 3 years in the insurance industry
• Highly service-oriented, organized, and adept at multitasking
• Demonstrates strong communication skills (verbal, written, and presentation)
• Flexible and capable of adapting in a fast-paced and evolving environment
• Understanding of financial services and the requirements of sales professionals is advantageous
• Front facing experience is an added advantage

What we offer

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture - We lead with our Values every day and bring them to life together.
• Boundless opportunity - We create opportunities to learn and grow at every stage of your career.
• Continuous innovation - We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion - We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship - We build a business that benefits all stakeholders and has a positive social and environmental impact.

Learn more about opportunities with us at www.jobs.manulife.com