Duration: 2 years contract

Location: Depot Road (Moving to Gombak in Q1/Q2 2025)

Working hours: Mon - Fri (8am - 530pm)

Responsibilities

• Logistics matters ranging from scheduling, room booking (if applicable) and security coordination.
• Timely updates to participants on class schedules, venues, and changes to the course dates.
• Support in preparation and dissemination of all necessary materials (e.g. course materials, reports, attendance lists and end-of-survey link).
• Administration and collation of end-of-course results.
• Be a point-of contact to trainers, vendors, and participants for the smooth running of courses.
• Updating authority of upcoming courses.
• Prompt invoicing and payment to trainers and vendors.
• Updating of attendance into system
• Other ad hoc duties like proper e-filing of documents for audit purposes, handling of ad-hoc projects.

Requirements

• Diploma or degree
• Entry level candidates may apply
• Adaptable and flexible.
• Able to provide good analytics post end-of-course surveys.
• Possess proficient level of written, communication and interpersonal skills.
• Meticulous, eye for detail.
• Independent worker and a team player.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Are you a dynamic and creative communications professional passionate about driving meaningful change?

PBSG is seeking a Manager/Assistant Manager, Development & Communications to lead strategic communication efforts, elevate our brand, and engage stakeholders effectively. In this role, you will play a key part in shaping PBSG’s narrative, amplifying the impact of our programmes and fundraising initiatives, and managing our digital and social media presence.

We are looking for a strategic thinker with a flair for storytelling and a proven track record in communications strategy, digital engagement, and content creation. If you thrive in a collaborative, fast-paced environment and have the resilience and creativity to handle evolving priorities, we invite you to be a pivotal part of our mission.

Key Responsibilities:

1. Strategy Development and Execution:

• Develop and implement comprehensive communications and plans that align with PBSG’s mission, vision, and objectives; regularly review; update these strategies based on risk assessments and lessons learned.

• Monitor industry trends and best practices to adapt and enhance communication strategies, including pro-active cultivation and management of media relations to amplify PBSG’s brand through story-telling and public awareness.

• Develop a crisis communication plan that outlines roles, responsibilities and communication protocol with a designated spokesperson from the Media Focus Group to communicate with the media and the public to manage potential reputational risk(s) from negative media coverage, public perception or social media backlash.

2. Digital and Social Media Management

• Oversee and manage PBSG’s digital presence across various platforms including website(s), YouTube, Facebook, Instagram, LinkedIn, and digital crowdfunding platforms.

• Develop engaging content and campaigns to raise awareness of our programmes and fundraising initiatives.

• Monitor and manage potential risks associated with social media channels where messages have the potential to go viral.

3. Content Creation and Management

• Supervise the creation, writing and editing of communication materials, including Annual Reports, digital fundraising campaigns, website and social media posts, videos, podcasts, presentation materials, letters, speeches, human interest stories, infographics and post-event pages.

• Ensure all content is clear and accurate, consistent with PBSG’s branding and messaging guidelines to avoid any miscommunication.

4. Team Collaboration

• Collaborate with cross-functional teams, including fundraising, programme/volunteer management, etc to ensure co-ordinated efforts and consistent branding and messaging.

5. Communications Development and Policy Implementation

• Monitor trends to stay updated and leverage emerging communication technologies and platforms such as SEO and SMO to optimise online traffic through site structure and content.

• Develop and implement communication policies, processes, and protocols to maintain PBSG’s positive image and reputation.

6. Performance Measurement and Reporting

• Establish key performance indicators (KPIs) for communication efforts and regularly track and report on the effectiveness of communication campaigns.

• Analyze data and insights to make data-driven decisions for continuous improvement.

• Supervise Executive staff, subject to experience of candidate and on a need-to basis.

Requirements:

• Degree/Qualifications in MarComms, Journalism/Public Relations, Sociology or related field.
• Ideally 5 years of working experience in a similar role
• Excellent written and verbal communication skills in English. Ability to communicate in another local language is a plus.
• Strong storytelling abilities and creativity.
• Proficiency in digital marketing tools and platforms, including social media, email marketing, and website management (e.g., WordPress).
• Ability to design graphics using various tools such as Adobe Creative Suite, Canva, or other design software is a plus.
• Video editing skills are a plus.
• Capable of managing multiple projects and priorities in a dynamic environment.
• Ability to work independently and as part of a team for peer influence.
• Resilient and pro-active with strong organisational skills and attention to detail.

Appointment will commensurate with the selected candidate's experience and skills.

To apply, please email your detailed resume and the contact particulars of two referees to [email protected]

Duration: 3 years

Location: Sixth Avenue

Working Hours: Monday - Thursday 830am to 6pm; Friday 830am to 530pm

Responsibilities:

1. Support Department Head to:

• Supervise a team staff to oversee smooth operations flow in meeting the company's objectives and key performance indicators.
• Ensure the internal control framework is in place.
• Responsible for timely and accurate reporting on sub-ledger including bank recompilation and accounts analysis.
• Continuously evaluate policies and procedure, tweak processes to gain productivity and seek compliance with internal controls.

2. Effective Change Manager

• Drive changes in Finance Ops processes to meet changes in business requirements.
• Keep updated on technological advancements in AP/AR systems arena and review/evaluate their suitability for the business.
• Implement best practices to AR/AP process

3. Responsible for following up on the abnormalities detected by Data Analytics and report on findings from the investigation.

4. Liaise with internal and external auditors, bankers, other divisions and external vendors on payment related matters.

Project Management:

• Driving process simplification and lead the implementation of standardization and scalable processes.
• Participate in the implementation and maintenance of technology driven initiatives (e.g. Robotic Process Automation, Data Analytics).
• Involve in the development, migration and enhancement of the Source systems and Finance system.

Requirements:

• Degree in Accounting, ACCA or equivalent professional qualification
• At least 5 years of relevant commercial experience.
• Knowledge and hands-on experience in any of the major accounting software (eg SAP, Workday)
• Experience with system changes implementation and UAT.
• Proficient in Microsoft Excel, Words and PowerPoint
• Sound knowledge of GST and Withholding tax
• Audit experience would be a plus.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Responsibilities:

Strategy and Planning

• Assist CSM/ASM to manage the branches and provide guidance to branch operations and service network.
• Exceptional time management, communication and excellent customer service skills.
• Responsible for all AML/CFT, risk management, compliance and audit matters as a Customer Service Executive (“CSE”) targeting a Good/Satisfactory rating.
• Ensure Branch operations quality, customers’ satisfaction and service excellence at all touchpoints.
• Ensure Key Performance Indication (“KPI”) & Key service index set by the bank are met (eg 90% of customer served with 5-10mins).

Business Performance and Management

• Perform daily banking transactions at the branch, including teller duties accurately and efficiently. Manage the cash activities at the branch.
• Attend to all customer enquiries on banking products and service promptly.
• Be customer obsessed and deliver excellent customer banking experience.
• Handles clerical and administrative duties.
• Adhere to regulations, Internal Policies and Procedures, Customer Service User Guides and SOP of the Bank.
• Keeping a clean desk policy and professional appearance.
• Be professional in engaging customers and always be courteous (i.e. Greet, Service/Smile & Thank you!).
• Handle currency, transactions and confidential information in a responsible manner. Maintaining and balancing cash drawers and reconciling discrepancy.
• Inform customers about bank products and services.
• To undertake any other duties which may be assigned by the Head of Department & supervisors from time to time.
• Perform the needed security checks e.g. keeping a look out for counterfeit, validate customers’ identities/signatures. If staff has detected any fraud, to follow the Bank’s protocol.
• Complete required daily tasks e.g. checking of advices/vouchers and balancing cash position.

People Management

• Monitors branch service, provide coaching and supervision to Officers to achieve standards set by the bank. Maintain department discipline and morale so that the department staff functions as a team.
• Ensure staff are dressed professionally and branch premise is well kept and clean.
• To attend relevant courses for upskilling.

Compliance

• Comply with regulatory requirements, internal P & P, CSUGs & SOP.
• Adhere to Governance, Risk Management and Compliance standards to achieve operational excellence.

Requirements:

Qualifications

• Minimally a Diploma holder

Professional Qualification and/or Regulatory, Licensing Requirements

• Proficient in relevant computer applications
• Knowledge of customer service principles and practices
• Knowledge on basic Retail Banking products and services

Relevant Work Experience

• At least 1 year of tellering and/or branch banking experience

Technical/Functional Skills

• At least 1 year of tellering and/or branch banking experience
• Organizational skills
• Knowledge of proper cash handling procedures
• Attention to detail
• Strong mathematical skills

Personal Skills (Soft Competencies)

• Service-oriented
• Strong Communication skills
• Customer service oriented
• Team Player
• Meticulous
• Interpersonal skills

We are looking for a highly motivated and experienced Fleet Digitalization and Systems (Manager/Senior Manager) for one of our global shipping clients. You will be responsible for overseeing the implementation, integration, and optimization of digital technologies and systems on our client fleet of vessels. This role will focus on driving the digital transformation of fleet systems, leveraging telematics, fleet management software, IoT solutions, and data analytics to improve fleet performance, reduce costs, and enhance operational efficiency. The ideal candidate will have at least 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

Responsibilities

· Evaluate and implement new technologies relevant to vessel performance such as IoT systems, predictive maintenance, and remote monitoring systems. Oversee the entire deployment process from conceptualization to execution.

· Work closely with the PMS Manager and IT team to ensure existing systems (e.g. planned maintenance system, vessel reporting) are reliable, up-to-date, and able to meet business needs. Identify, evaluate and implement upgrades to drive performance improvement.

· Establish robust data collection mechanisms to gather insights into vessel performance, fuel consumption, maintenance needs, and environmental impact. Utilize data-driven insights to optimize vessel performance, improve fuel efficiency, and reduce emissions.

· Manage technology providers, negotiate contracts, evaluate vendor performance, and ensure that the selected solutions meet the organization's needs and provide a strong ROI.

· Ensure that all technology implementations comply with maritime regulations, industry standards, and safety requirements.

· Stay abreast of industry trends and innovations to ensure that PIL remains at the forefront of maritime technology.

· Lead and provide guidance to team members, fostering a culture of innovation, collaboration, and continuous learning.

Qualifications

· Bachelor's degree in Computer Science, Information Technology or Marine Engineering.

· Minimum of 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

· Deep understanding of maritime operations, vessel systems, and regulatory requirements, with experience in vessel digitalization, automation, and remote monitoring technologies.

· Familiarity with Bassnet or similar fleet management systems is essential.

· Proficient in a wide range of digital technologies relevant to fleet management, such as IoT sensors, data analytics platforms, fleet management software, predictive maintenance systems, cybersecurity protocols, etc.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operation records.

· Strong project management skills with a track record of successfully leading technology projects from inception to completion, within budget and schedule constraints.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operational records.

· Knowledge of maritime regulations and compliance standards related to digitalization initiatives, ensuring that all technological implementations adhere to regulatory requirements.

To apply, please send your CV [email protected].

We regret that only shortlisted candidates will be notified.

Our client provides the machinery, tools and technology in getting the best end glass quality.

• Manage all maintenance related problems on site, troubleshoot and provide technical support to customers.
• Responsible for site acceptance tests, commissioning and start-up assistance.
• Handle the customers on after sales service, understand and help customers define their needs.
• Perform trainings to enable users in optimizing the product performance.

Requirements:

• Diploma in Electrical/Mechanical/Mechatronic Engineering or equivalent
• At least 2 years of relevant working experience in servicing machineries.
• Independent with good time management skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The future has many facets: for the courageous, it is opportunity.  

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.  

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to enhance the way Porsche engages with customers and fans at every touchpoint, integrating digital solutions and transforming brand experiences in Singapore and the region. 

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies. 

Service Advisor
Porsche Singapore Pte. Ltd.
Porsche Singapore is seeking a customer-focused and detail-oriented Service Advisor to serve as the primary contact for our customers and workshop team, delivering exceptional, prompt, and seamless service while ensuring all automotive service and repair needs are met with professionalism and efficiency. The successful candidate will manage the entire service process, from initial customer contact to final vehicle delivery, ensuring that all services align with the brand’s high standards and foster a positive atmosphere that builds trust and ensures customer satisfaction.  

• Handle customer interactions and service consultations by warmly welcoming customers, actively listening to and understanding their concerns, utilising diagnostic tools and software to accurately identify vehicle issues, and providing clear and concise explanations of services, repairs, and maintenance procedures, while also supporting customer enquiries.
• Manage the overall service workflow to ensure efficient service delivery, including scheduling appointments, preparing accurate job orders and cost estimates with necessary services, parts, and labour, closely monitoring progress, proactively updating customers on their vehicle status, and effectively communicating any additional service requirements with both customers and technicians.
• Identify opportunities to recommend additional services and products, such as extended warranties, service packages, accessories, special offers, and promotions, to encourage customer adoption and support the achievement of aftersales targets.
• Review completed jobs with technicians to ensure that no details are overlooked and all services meet Porsche and industry standards before vehicle handover, providing a thorough explanation of the completed work to customers to ensure their satisfaction.
• Accurately document all work performed, including parts and labour, to maintain complete repair records, while overseeing the billing process to ensure accurate invoicing.
• Follow up on customer satisfaction surveys and resolve any complaints or issues promptly and effectively, collaborating with various stakeholders and crafting responses to achieve customer satisfaction targets.
• Stay updated on the latest automotive technical advancements, industry best practices and service procedures for Porsche vehicles

• Singaporean or Singapore Permanent Residents (SPR) are preferred.
• Previous experience as an Automotive Service Advisor, particularly with a luxury car brand, is highly preferred.
• Proficiency in Dealership Management Systems and diagnostic tools.
• Detail-oriented with a positive attitude and a strong commitment to delivering a best-in class customer experience.
• Ability to work independently and collaboratively as part of a team, with excellent communication and interpersonal skills, and the ability to effectively interact with both internal and external stakeholders.
• Proactive, self-driven, with a strong learning mindset, Can-Do attitude, and the ability to prioritise and multitask efficiently.
• Possess a Class 3 Driving License with a minimum of 4 years of driving experience
• Ability for a 5.5 day work week

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

PAHT is a dynamic and growing privately-owned asset management firm. As we continue to expand, we are seeking a highly skilled and motivated Finance Manager to establish and lead our finance function.

Reporting directly to the principal of the firm, the Finance Manager will be the cornerstone of our finance function, responsible for all finance-related activities within the firm. As the sole finance professional, you will oversee the financial health of the company, ensuring compliance, managing budgets, and providing strategic financial insights. This role requires a hands-on approach, with responsibilities ranging from high-level financial planning to day-to-day operational tasks.

Responsibilities:

• Develop budget planning and forecasting and analyze financial performance of the firm.
• Provide strategic financial insights to support business decisions.
• Prepare and/or review financial statements.
• Ensure compliance with relevant financial regulations and standards and liaise with external auditors and regulatory bodies.
• Manage cash flow and liquidity, develop and maintain relationships with banks and financial institutions.
• Perform and/or oversee tax planning and compliance, optimize firm’s tax position while complying with tax regulations.
• Manage daily financial operations including AP, AR, expense management and financial transactions.
• Implement financial controls and maintain accurate financial records.
• Set up and continually enhance financial systems and processes to increase efficiency and accuracy.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field; Master’s degree or professional qualifications (e.g., CPA, CFA) is preferred.
• Proven experience 7-10 years in a finance role, preferably within the asset management or hedge fund.
• Strong knowledge of financial regulations, accounting standards, and tax laws.
• Proficiency in financial software and tools (e.g., Excel, SAP).
• Possess analytical, problem-solving, and decision-making skills.
• Ability to work independently, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.

Customer Service/ Call Center Officer (Banking)

Work Timings: Rotational Shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Diploma Freshers/Fresh Graduates are welcome to apply.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

• Fix equipment and carry out maintenance works at customers' premises
• Liaise with the customers and sub-contractors to facilitate the maintenance

Requirements:

• Nitec in Electronic or Electrical Engineering
• 2 years of hands-on experience in carrying out off-site trouble shooting of any electrical and electronics system.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Singapore Based (Tuas) - Company Transport / Transport Allowance ($120) if candidate possess own transport
• Monday to Friday (8am to 5pm)
• Diploma holder and above; At least 2 years relevant experience preferred

Requirements:

• Diploma holder and above
• At least 2 years relevant experience preferred

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is seeking a dynamic and results-driven Regional Service Desk Manager to lead and manage our regional IT support teams. The ideal candidate will have a proven track record in IT service management, exceptional leadership abilities, and a strong focus on end-user satisfaction. In this role, you will oversee the delivery of efficient and effective IT support services, ensuring optimal performance, service quality, and resolution of IT-related issues across multiple locations within your region

Key Responsibilities:

Leadership & Team Management:

• Lead, mentor, and motivate a team of service desk professionals across multiple regional sites.
• Conduct regular one-on-one meetings, performance reviews, and training sessions to ensure staff development and high performance.
• Foster a collaborative and positive team culture focused on continuous improvement, customer service excellence, and problem-solving

Service Desk Operations:

• Oversee daily service desk operations to ensure timely and effective resolution of all IT incidents, service requests, and escalations.
• Ensure adherence to defined Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Develop and enforce standard operating procedures (SOPs) for efficient service desk operations.

Incident & Problem Management:

• Coordinate incident management to ensure that issues are identified, resolved, and documented in a timely manner.
• Perform root cause analysis for recurring incidents and work with other IT teams to implement permanent fixes.
• Ensure issues are escalated appropriately and follow-up actions are taken for critical incidents.

Process Improvement & Efficiency:

• Identify areas for improvement in service desk processes, tools, and workflows.
• Drive continuous improvement initiatives to enhance the quality and efficiency of service desk support.
• Collaborate with other IT departments and stakeholders to implement process improvements and optimize service delivery.

Customer Satisfaction & Reporting:

• Monitor and manage customer satisfaction levels by gathering feedback, tracking performance metrics, and implementing corrective actions when necessary.
• Produce and present regular reports on service desk performance, including metrics, trends, and root causes of major incidents.
• Act as a point of escalation for high-priority or complex issues, ensuring they are resolved in a timely manner.

Collaboration & Stakeholder Engagement:

• Work closely with IT teams, business units, and external vendors to ensure alignment and a seamless user experience.
• Liaise with business leaders to understand IT service needs, providing recommendations and support as necessary.
• Ensure the regional service desk is aligned with overall corporate IT strategies and initiatives.

An ideal candidate would possess:

• More than 5 years of experience in IT Helpdesk/Service Desk, with at least 2 years in a managerial or supervisory capacity.
• Experience managing a regional or multi-site IT support team is preferred.
• Strong understanding of ITIL (Information Technology Infrastructure Library) best practices and frameworks.
• Experience in BMC and ServiceNow would be a plus
• Experience in PowerBI for data reporting and analysis would be a plus.
• Excellent leadership, coaching, and team management skills.
• Strong problem-solving and decision-making abilities, with a focus on operational efficiency.
• Exceptional written and verbal communication skills, with the ability to communicate technical information to non-technical stakeholders.
• Strong customer service orientation and interpersonal skills.

Other benefits that you would expect in the environment:

• Hybrid work arrangement
• Good benefits and insurance coverage
• Great working environment with local and regional team to work with
• Multinational company structure with autonomy and room to grow

If you are interested, click APPLY or email me your resume at [email protected]

Let's speak so then I can share more about this interesting opportunity.

Felicia Romli (R1872446)

KOS International

EA License No. 23S1522

Customer Service/Call Center Officer

Work Timings: Rotational shifts (Morning and Afternoon Shifts)

Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend) is preferred.

Job Role and Responsibilities:
- Achieve set Customer Center targets (KPIs) while upholding service quality.
- Ensure accuracy and compliance for customer requests.
- Promote the Bank's products and services through cross-selling.
- Assist customers in transitioning to the Bank's digital platform based on their preferences.

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

Recruitment Manager

Hand Phone: +65 92333815

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Service Delivery Managers (cybersecurity) often have the following duties and responsibilities:

• Manage the delivery of services to clients and ensure they meet the agreed service level agreements and operational level agreements
• Identify and rectify service delivery issues, including conducting root cause analysis
• Develop and implement service improvement plans
• Manage client relationships and handle clients’ expectations
• Coordinate and manage project teams and service providers
• Prepare and present regular and accurate reports to stakeholders
• Ensure that the delivery team is adequately trained and resourced
• Implement service delivery standards and monitor compliance
• Work closely with sales and marketing teams to drive service sales and profitability
• Keep track of emerging trends in service delivery and implement best practices
• Ensure compliance with health and safety regulations

Your new company

My client (located in the North) is a leading provider of innovative technology solutions and manufacturing services.

Your new role

Join their team as a Field Service Engineer, where you'll play a critical role in installing, upgrading, and maintaining cutting-edge CVD/PVD systems in cleanroom environments. If you're a self-motivated and technically savvy individual with a passion for troubleshooting and problem-solving, I'd love to hear from you!

Below are some of the key responsibilities for the role;

• Install and commission CVD/PVD systems at customer sites, ensuring seamless integration and optimal performance.
• Perform system upgrades and maintenance tasks, often on short notice, to minimize downtime and ensure customer satisfaction.
• Collaborate with their Lead Engineer to develop and implement effective warranty and support strategies.
• Provide prompt and detailed reports on fieldwork, system issues, and troubleshooting efforts.
• Participate in meetings, conference calls, and training sessions to stay up-to-date on industry developments and best practices.

What you'll need to succeed

The successful candidate, should have;

• Bachelor's Degree in Engineering (or equivalent) with at least 1 year of experience in CVD/PVD equipment and cleanroom fabrication.
• Alternatively, Diploma holders with 3+ years of relevant experience will be considered.
• Proven troubleshooting skills, with the ability to work independently and think critically.
• Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
• PLC knowledge is a plus, but not required.
• Willingness to work flexible hours, including evenings and weekends, as needed.

What you'll get in return

• Joining a company that is at the forefront of our industry
• Working with a talented and ever-evolving team
• Enhancing your skills while working on exciting and challenging projects

What you need to do now

If you believe you meet the specified requirements or know a suitable candidate, please click the link to apply. Alternatively, you may submit your application or referral directly to [email protected].

If this role isn't quite suitable for you, but you're interested in exploring new opportunities, I invite you to contact me for a confidential career consultation. I'm here to help you navigate your next career move.

EA Reg Number: R21102304 | EA License Number: 07C3924 | Company Registration No: 200609504D

Responsibilities:

1. Conduct market research and analyze trends, competitors, and growth areas.

2. Research and identify potential business opportunities, including new markets, industries, and clients.

3. Support the development of business proposals, presentations, and marketing materials.

4. Collaborate with the team to develop and implement strategies for achieving sales targets and business objectives.

5. Coordinate with internal teams to ensure effective communication and collaboration.

6. Organize and attend meetings, conferences, and networking events to promote company services.

7. Provide administrative support, including managing schedules, maintaining records, and handling documentation.

8. Stay updated on industry trends, market developments, and competitor activities.

9. Any other ad-hoc tasks.

Job description

The successful candidate will have the following responsibilities:

• managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• developing and maintaining long-term client relationship and identifying business development opportunities
• coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• a recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA Australia or equivalent
• external audit experience of  8 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• a good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP, Japan GAAP, J-SOX and SOX-404 is greatly advantageous
• must be proficient in both spoken / written English and Japanese to communicate with our clients, including Japanese clients.
• excellent communications skills, strong analytical skills and excellent business acumen

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

Saxo is a leading online broker in Singapore, a subsidiary of Saxo Bank Group that is headquartered in Denmark. Since 1992, Saxo has continuously developed its multi-asset trading infrastructure providing access to an ever-expanding universe of Equities, Bonds, Mutual Funds, ETFs, CFDs, Commodities, Indices, Listed Options, FX and FX Options.

We offer fully digitalised capital markets services that are used by a wide spectrum financial institutions such as:

• Retail banks
• Private banks
• Brokers
• Fintech companies
• Hedge Funds
• Family Offices
• Wealth managers
• Financial Advisers
• Proprietary Traders

Such institutional clients and partners build businesses on-top of Saxo’s core services:

• electronic order management and trade execution
• equities, bonds and mutual funds custody
• prime brokerage and liquidity solutions
• extensive API connectivity
• business-as-a-service (BaaS) solutions

- white label architecture for digital investment and trading

- IAM and wealth management solutions

- IFA and advisory solutions

- end-client management and accounting infrastructure

- portfolio management and distribution tools

- digital end-to-end securities servicing

Success Criteria for the role:

• Plan and execute growth initiatives with senior stakeholders at the B2B partner organisations
• Hit annual revenue growth targets for the book of business

Responsibility & Tasks:

• Manage an existing book of institutional clients and wholesale partners with primary focus on Australia partners
• Fully understand the nature of a client’s business
• Build and maintain close relationships with senior key stakeholders relevant to Saxo
• Find potential opportunities within these organisations where Saxo’s solutions and services will be relevant to their business growth
• Be deeply involved in partner’s growth strategies, go-to-market plans, including sales and marketing initiatives
• Design joint growth plans together with key stakeholders at the partner organisation leveraging corresponding solutions and services at Saxo
• Track, enhance and deliver on partner growth plans
• Proactive involvement of specialist teams (solutions, products, sales trading, API, onboarding, compliance)
• Work with the Account Management team to constantly improve business processes and service levels
• Be the key escalation point for unresolved issues with clients

Competence Requirement:

• Degree holder with >10 years in the financial technology, brokerage, wealth management or investment space
• Candidates who already obtain CMFAS RES1B, RES2B, RES 5, CM-EIP, CM-SIP will have added advantage.
• Good understanding of retail wealth management, or retail brokerage businesses
• Able to manage relationships with stakeholders of varying seniority (CEO to working level)
• Solution oriented thinking with focus on leveraging technology, automation and scale
• Good understanding in liquid capital markets product, e.g. equities, futures, options, FX.
• Able to travel between Singapore and Australia on regular basis
• Competency in Australian wealth management or brokerage industries will be a plus

Job Description

Key Responsibilities

1. Develop, implement and manage cross-functional, fully integrated planning process that incorporates make versus buy, capacity planning, scheduling, inventory, material and associated cost elements.
2. Performs analysis of customer demand, sales forecasts and historical material usage to develop and execute build to order and build to forecast plans. Coordinate with cross-functional business teams to develop best cost strategy for production planning to support customer demand.
3. Establish and implement methods and best practices related to the systems and process that support inventory forecasting, purchasing, and material control.
4. Establishes and manages production scheduling activities by monitoring material inventories, tracking progress of production and reviewing factors that affect schedules. Responsible for accuracy of inventory counts by implementing and managing, in conjunction with Finance, and inventory control system, capable of identifying discrepancies in inventory counts and taking corrective action to guard against inconsistencies in the future.
5. Develop and execute a sourcing strategy to meet the company's business growth and sourcing requirements. Identify, develop, and manage effective relationship with existing and potential suppliers of goods and services to meet the established cost, quality and delivery targets. Establish, implement, and manage system to evaluate, monitor and report supplier scorecard performance.
6. Coordinate and work with quality, engineering, machining, and assembly operations to ensure 100% on-time delivery by establishing and monitoring schedule to proactively identify and address any issues.
7. Represents materials organization on corporate materials task force teams. Manages department budget, associated costs and resources.

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives
• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Job Description:

-Organizing Board of Directors Meeting and Annual General Meeting

-Maintain office environment by arranging renovation, leasing, office equipment and supplies

-Conduct company events (e.g. company trip)

-Making up company budget and mid-term business plan

-Manage and maintain Accounting and related system

-Making up financial statement and audit account in accordance with SFRS/IFRS

-Making up consolidated financial statement and report to Headquarters (ENEOS Corporation in Japan)

-Tax matters (Corporate tax, Personal income tax, GST, transfer pricing etc.)

-Group finance and cash flow projection

-Support credit control of counterparties

-Manage Human Resources issues

-Recruit staffs including interviews, contracting employment agreements and other necessary procedures

-Set, review and manage policies on corporate governance

-Perform required procedures for internal control and compliance

-Liaise with Headquarters, external professional advisers, company secretary etc.

-Carry out other duties assigned by Managing Director, Deputy Managing Director and Finance & Administration General Manager as and when necessary

Job Requirements:

-Bachelor or Master degree of economics, accounting, business etc.

-More than 4 years’ experience in Oil industries especially at least 2 years work experience in accounting or financial sections.

-Good knowledge of accounting, tax and finance

-Proficient in MS Office (Excel, Word, Power Point)

-Ability to communicate in fluent English.

-Ability to speak and write in Japanese language is essential to communicate with Japanese speaking associates and clients, and to report to Headquarters managements in Japan.

-Strong negotiation and analytical skills with a strategic mind

-Meticulous with good communication and presentation skill

-An Effective team player who is innovative and forward thinking

Note:

We regret that we will not be able to respond to all applications as only shortlisted candidates will be notified.

Salling Search is currently recruiting for an experienced Quality Systems Manager for a reputable and established shipping company in Singapore.

Responsibilities

Quality Improvement and Monitoring

• Develop and implement a product quality improvement plan aligned with organizational goals.
• Monitor product quality metrics, analyze warranty data, and identify areas for continuous improvement.
• Conduct audits, assessments, and collaborate with suppliers to address quality risks.

Corrective and Preventive Actions

• Lead cross-functional teams to identify root causes of quality issues.
• Develop and implement corrective and preventive actions to mitigate future risks.
• Identify and communicate process and product improvements proactively.

Collaboration and Stakeholder Engagement

• Work closely with engineering, manufacturing, suppliers, and classification societies to ensure consistent quality.
• Build relationships with partners, customers, contractors, and official bodies.
• Liaise with shipyard personnel and management to ensure product quality meets organizational objectives.

Documentation and Compliance

• Develop and manage quality improvement documentation and reporting.
• Maintain a thorough understanding of product specifications, classification rules, and warranty claim processes.

Customer and Field Engagement

• Conduct customer familiarization with products and gather operational feedback.
• Travel occasionally to operational areas for fact-finding and quality assurance.

Professional and Interpersonal Skills

• Communicate effectively, build trust, and negotiate compromises when necessary.
• Stay updated on industry best practices and continuously develop professional skills.

Qualifications

• At least 6-8 years in management or supervision of marine vessel construction, operation, or maintenance with a proven track record.
• Formal marine or engineering qualifications are highly desirable.
• Strong negotiation, dispute resolution, and commercial acumen.
• Excellent communication and teamwork abilities.
• Proficient in managing documentation and records.
• A strong network of suppliers, subcontractors, and contacts is highly desirable.

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills