As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Job Location : East

Industry : Aerospace / Aviation

Reporting to the Customer Service Director, this position requires the key account manager to develop long-term relationships with the assigned customers as well as connecting with key business executives and stakeholders. The position will also liaise with customers, internal cross-functional teams and business units to fulfil customer requirements by providing excellent technical, logistic support and product quality.

Job Responsibilities

• Develop and maintain close customer relationships through frequent contacts, face-to-face meetings and on-site visits.
• Understand customer requirements through frequent interface and communicate them internally within our organisation.
• Manage contractual programmes:
• Liaise with customers on scheduling for landing gear removal/change, shipment, shop processing, and on collection of back-to-birth documentations.
• Work closely with Commercial Customer Service Executives (CCSE) and Value Stream Managers (VSM) to ensure strict adherence to contractual terms and conditions.
• Update the Contract Summary Database to capture customer requirements.
• Liaise with customers if deviations are required to meet critical deliveries.
• Advocate as the Voice of the Customer (VOC) and work closely with Operations to meet customer requirements.
• Monitor customer satisfaction through several mechanisms, such as Net Promoter System (NPS), Customer Dashboards and Rolling Action Item Lists (RAIL).
• Manage the RAIL process for accurate recording of issues and customers complaints, and work diligently with relevant stakeholders to ensure timely response, action completion and issue resolution/closure to improve customer satisfaction.
• Liaise with customers on rotable support – planning, quotes, payments, core gear returns, and help to resolve potential obstacles downstream.
• Leadership skills to work with the Value Stream teams, especially in collaborating with the CCSE on customer communications.
• Support the Customer Service Director with rotable planning and asset management.
• Participate in Continuous Improvement programmes and initiatives.
• Participate actively in contributing to Health, Safety and Environment (HSE) development and improvement.
• Any other duties as assigned.

Job Requirements

• A comprehensive understanding of the MRO business environment and its commercial drivers & customer needs.
• Demonstrate adaptability and savviness in customer interaction and in resolving unexpected issues on short notice.
• Ability to inculcate a strong customer-centric mind-set within cross-functional teams to meet and exceed customer expectations.

Position Title: Project PDelivery Manager, Implementation of Supply chain Trading and Risk management Platform

Reports to: Direct of Professional Service

When you join Xceler you become part of one of the most dynamic supply chain trading and risk management company. The position is with the solutions implementation team, responsible to deploy the Xceler Saas in the agreed time and effort.

Job Summary

The position sits within the Professional services, a team that is responsible to deploy and custom solution for the client within supply chain trading and risk management.
The Project delivery Manager, collaborate in the SOW, prepares prject plan, hands on understanding of requirements and understand the Xceler platform and help in executin the project end to end.

This role requires a high level of ownership and independence, critical and creative thinking and excellent organizing and communication skills.
Key Responsibilities

• Liaise independently with Sales and Clients to obtain and clarify project requirements
• Communicate regularly with Sales and Clients to gather feedback and arrange necessary actions/follow ups if needed.
• Ensure that clients receive clear, responsive communication to queries relating to the Xceler Project management plan, SOW and other contractual obligations.
• Provide quotes and assist with RFPs, SOW and any contractual documents
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives and agreed timelines, as well as overseeing the entire screening life cycle
• Facilitate training to remote teams and internal team members on screening/remediation practices and procedures
• Responsible for developing methodologies and processes relating to report intake and delivery and client/sales communication in agreement with the Manager & Xceler Product management team
• Perform quality control on any work done by counterparts and project teams
• Track and document KPI’s
• Responsible for planning resources

You Have

• Excellent English verbal and written communication skills
• Hands-on experience working with large project, managing multiple stakeholders
• Handled projects independently along with managing client/sales relationships
• A strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities
• Ability to work in a deadline oriented environment
• An openness to different views and opinions and an appreciation for team diversity

Skills, Experience And Qualifications

• Experience with project management
• Ability to maintain attention to detail and accuracy under pressure situations
• Motivated, results driven and able to work independently and be part of a remote team
• Must be a proactive self-starter who values personal accountability and ownership, and thrives, working under limited direction
• Must have excellent communication skills and the ability to effectively interact with senior management
• Strong problem solving ability coupled with the ability to make decisions autonomously

Join our dynamic team as Contract Management Officer, where you will play a pivotal role in shaping the future of community care services for seniors!

Job Description:

• Develop a fair and transparent tender evaluation framework to select the best providers for community care services.
• Take charge of the entire tender process, from preparing tender documents to conducting tender evaluations and awarding contracts.
• Collaborate with stakeholders to monitor service providers’ performance, ensuring they meet adhere to the contract requirements.
• Manage timely and accurate contract renewals to ensure service continuation for seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.

Job Requirements:

• Bachelor's degree in a relevant field (e.g., public administration, business administration, etc.).
• Proven experience in tender management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and using relevant software and tools for data analysis in tender evaluation.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:

- Ensure customer satisfaction

1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.

2.Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.

3.Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level

4.Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5.Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.

6.Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Customer Service Officer

5 days, 8.30am- 5pm

Address: Jurong

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Contract: 2 years

Location: Depot Road

Working hours: Mon - Fri (930am - 7pm)

Responsibilities

The individual is responsible to provide consistent and excellent quality services to the visitors, which may include VIP visitors, and to achieve service standards for frontline customer services.

Key responsibilities and functions include:

• Receive and welcome the visitors with a polite and cheerful disposition
• Register and enroll visitors facial recognition efficiently and accurately
• Provide efficient queue management and crowd control where needed
• Protect and maintain accurate and updated visitor records according to PDPA requirements
• Key management including issue, return and accounting for all keys on a daily basis
• Respond and explain appropriately to public enquiries and requests according to guidelines and policies.
• Monitor attendance and prepare report as needed.
• Comply and adhere to SOPs, policies, guidelines and processes
• Flexibility to change roster should there be a need to.
• Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.
• To participate in digitisation exercises, organising files and documents as necessary.

Requirements

• Min 1 - 2 years of customer service experience
• Good communication and interpersonal skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Job Responsibilities

• Serve as the primary point of contact for patients, external partners, and internal operations.
• Manage patient flow efficiently, including scheduling appointments and handling walk-in inquiries.
• Provide excellent customer service, addressing inquiries and concerns promptly and professionally.
• Contribute to strategic planning and appointment scheduling to optimize clinic revenue and improve processes.
• Maintain accurate and up-to-date records, including daily, weekly, and monthly performance reports.
• Actively promote clinic services through effective communication and cross-selling techniques.
• Identify opportunities to upsell services and packages to enhance customer satisfaction and revenue.

Job Requirements

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Prior experience in a healthcare, clinic, or spa setting is preferred.
• Passion for TCM or the healthcare industry.
• Ability to adapt quickly to changing situations and thrive in a fast-paced environment.
• Strong customer focus, self-motivation, and sales-oriented mindset.
• Proactive, enthusiastic, independent, compassionate, and a positive learner.
• Excellent interpersonal and communication skills.
• Strong multitasking, prioritization, and independent work abilities.
• Proficiency in Microsoft Office and Google Suite applications.

Interested candidates who wish to apply for the advertised position, please clock on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

#SGUnited

About this role:

Wells Fargo is seeking a Senior Business Relationship Support Specialist to join our growing team in Singapore.

In this role, you will:

• Primary servicing responsibility for India market customers but will cover other geographies subject to business requirement
• Support complex or large portfolio of customers and share leadership role with relationship managers and customer support manager in managing a portfolio of accounts
• Assist with components of audit or compliance reviews and exams
• Maintain policy manuals and Business Continuity Plan documentation
• Act as the customers’ main point of contact for operational questions and handle complex customer issues including escalation and resolution
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe
• Solve issues with various operations centers, internal bank departments and outside vendors
• Identify prospective opportunities to market and oversee non credit products to new or existing customers
• Prepare presentations, materials and serve as a subject matter expert for the department
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities
• Provide new hire and ongoing systems, processes, policies and procedures training
• Train and mentor less experienced Relationship Associates
• Work with Relationship Managers to structure and execute transactions for the most complex clients, and to manage portfolio with high operating exposures
• Make decisions on complex customer issues and problems
• Partner with customer service manager to resolve issues and provide status updates on implementations
• Collaborate with executives, management, relationship managers and other internal partners or business lines
• Mentor to less experience individuals and may assist with their development

Required Qualifications:

• 4+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office
• Excellent English verbal and written communication skills
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently
• Exhibit strong attention to detail and organization
• Proficient with MS Office applications (Word, Excel & PowerPoint)
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.
• Excellent English verbal and written communication skills
• Fluent in Hindi, Tamil and other main dialects in India, due to interaction with India market and financial institutions clients are essential.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist to join our growing Singapore office. Learn more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Thailand customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Thailand market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.
• Knowledge of Thai language is a must due to engaging with clients based in Thailand

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Flowdesk is a technology and crypto financial services firm founded in 2020, operating globally and serving a wide range of clients across the globe. Flowdesk ambition is to become one of the major technology providers in the space while operating in a fully compliant and efficient manner.

To accomplish its vision of building the next iteration of finance, Flowdesk is scaling its operations and activities worldwide while offering a challenging and enjoyable working environment.

Flowdesk is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, gender, sexual orientation, age, colour, religion, national origin, protected veteran status, or on the basis of disability

As the Trading Operations Analyst APAC, you will be responsible for overseeing critical aspects of our trading operations in the APAC region during weekends (with an adapted schedule from Thursday to Monday for example). You will play a key role in shaping trading strategies, ensuring governance and compliance, and managing the daily operational activities of the trading team. Your ability to manage risk, coordinate interdepartmental activities, and foster strong client relationships will be essential to the success of our trading operations in Singapore.

Responsibilities

Strategy & Governance

• Manage trading routes for efficiency and profitability.
• Establish and maintain governance structures.
• Enforce transaction authorization policies and document optimized trading processes.
• Oversee tools and external service providers.

Security & Risk Management

• Implement transaction monitoring for trading events and funding activities.
• Safeguard vault and whitelisted addresses.

Interdepartmental Coordination

• Facilitate communication between departments.
• Provide operational tools for efficiency.
• Streamline client deployments and trading launches.

Database & System Management

• Maintain databases and ensure system interoperability.
• Manage security tools and configurations.

Reporting & Analytics

• Generate PnL reports and manage fund deployment.

Critical Task Handling

• Open exchange accounts.
• Manage new fees and aggregation feeds.

Background and skills

• Bachelor's degree in finance, economics, or a related field (MBA or relevant certifications a plus).
• At least 2 years of experience in cryptocurrency trading operations or financial markets.
• Strong knowledge of cryptocurrency exchanges, trading platforms, and blockchain technology.
• Excellent understanding of risk management and security protocols in the cryptocurrency industry.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced, dynamic environment and make informed decisions under pressure.
• Regulatory compliance knowledge and experience is highly desirable.

• International environment (English is the main language)
• An allowance of 400 SGD / per month / per person in the household
• Top of the range equipment Macbook, keyboard, laptop stand, 4K monitor & headphones
• Team events and offsites
• Coming soon, gym memberships, international mobility & lot of other cool benefits!

Recruitment Process

Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet!

Here's what you can expect if you apply

1. HR call (30')
2. Technical Interview (45') with the Lead Trading Ops APAC
3. "Head of" Meeting (45') with the Head of Trading Ops
4. Culture Interview with the HR (30') and Founder Interview with the COO (30')

On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job!

Job Descriptions:

• Conduct site inspections for bus shelters to verify compliance with guidelines.
• Input data for bus shelter records.
• Provide operational assistance to the team when required.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Company Overview

Clarksons is the world’s leading provider of integrated shipping and offshore services, bringing our connections and experience to an international client base. Our intelligence adds value by enabling clients to make more efficient and informed decisions. Our global reach, local knowledge and expertise is what makes us unique.

To understand more about day-to-day life at Clarksons, and what you can expect from us as an employer, visit us at www.clarksons.com

Division Overview

Clarksons offers unrivalled coverage of the Sale & Purchase market. Whether you’re looking to sell and buy ships, contract new buildings or arrange recycling, we lead the sector with the scope and scale of our operations and a reputation for delivering impartial advice, adding value and providing validation to support your decision-making. We draw on the synergies of the Clarksons Group to optimise our Sale & Purchase services. Backed by Clarksons Research, we have access to rich market intelligence in-house to help inform decision-making.

What you will be doing

• Support the S&P brokers by doing Sale & Purchase (S&P) Operations work
• Structure and manage contracts for S&P desk
• Handle invoicing and commission agreements
• Liaise with buyers/sellers or brokers referencing post fixture documents
• Understand the S&P desk’s core client requirements’ and support the broking team when managing clients
• Manage market information from various sources and update the desk database
• Oversee/manage administration work for the S&P desk including coordination of desk operations
• Manage travel, hotel and flight arrangements for the S&P team
• Manage the diary and meetings for the Managing Director of the Singapore office and Managing Director of S&P

What we are looking for

• At least 10 years’ secretarial experience supporting senior management
• Excellent verbal and written communication skills in English
• Strong team player who can work collaboratively with the S&P brokers
• A flexible and positive attitude
• Able to deliver results and provide excellent service to our clients
• Able to build a strong working relationship with our Singapore and overseas colleagues
• Excellent organisational and time management skills
• Able to prioritise tasks and meet tight deadlines
• Excellent attention to detail
• Polite and friendly telephone manner
• Confident and able to work well under pressure
• Able to multi-task
• Able to produce accurate and high-quality work
• Highly proficient in Microsoft Office tools
• Knowledge or familiarity with Microsoft Power BI would be a plus
• Flexible about working hours
• Previous exposure to S&P and shipping operations would be an advantage

Duration: IMMEDIATE till May 2025

Location: PLQ

Responsibilities

• Conduct ground check for bus shelters advertising panels.
• Prepare documents for submission to authorities.
• Liaise with authorities on requirements for submission.
• Provide operational assistance to the team when required.
• Support the business and operations on related administrative processes and procedures based on company policies.

Requirements

• Min. 'O' levels
• Possess relevant experience in admin work is preferred.
• Strong interpersonal and communication skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10445

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The Director, Human Resources, Operations and Openings - South East Asia is responsible for building a world-class workforce by ensuring leaders drive high team engagement through effective recruitment, succession planning, talent management, learning and development, performance management, compensation and benefits, and employee relations. You will provide regional HR leadership and services, partnering closely with the regional opening, operations, and local market leadership teams.

Reporting to the Senior Director of Human Resources, you will oversee HR operations for select SEA countries, including leading the HR team and advising General Managers on strategic HR matters. Additionally, you will be responsible for hotel openings and conversion executions across the region.

What will I be doing?
As the Director, Human Resources, Operations and Openings - South East Asia, you will be responsible for performing the following tasks to the highest standards:

HR Openings /Conversion
Lead all human resources activities for new hotel openings, ensuring smooth operations and a strong, engaged workforce from pre-opening through stabilization.

Pre-Opening HR Strategy and Planning

• Develop and implement the HR pre-opening roadmap, including recruitment, onboarding, and training for all hotel staff.
• Partner with the regional leadership team to establish the organizational structure, manning, pre-opening budget, compensation, and benefits structure in line with market standards.
• Lead workforce planning to ensure the right talent is in place before the hotel's opening.
• Act as the primary contact for new owners on opening expenditure, forecasting, and matters about opening budget.
• Collaborate closely with all internal departments to contribute to the successful new openings/transitions, including AD&C, IT, Sales & Revenue, Quality Assurance, and Brand.
• Participate and contribute to operation reviews/feasibility analysis on potential new sites.
• Collaborate with the relevant teams to conduct an initial market study and provide market assessment reports, and work with Regional HR teams to leverage market-specific benefits and compensation data.

Recruitment and Onboarding

• Work with the APAC Workforce Planning Manager to identify internal talents for 4D, including sourcing, screening, and selecting candidates.
• Oversee the onboarding process to ensure new hires are well-integrated into the hotel's culture and operations.
• Ensure compliance with labor laws and company policies throughout the recruitment process.
• Work with the APAC Recruitment team to co-create and activate necessary recruitment marketing campaigns to help drive recruitment for critical hotels/markets.

Employee Relations and Compliance

• Work with hotel DHR to establish a robust employee relations framework to foster a positive working environment.
• Implement policies and procedures that comply with local labor laws and company standards.
• Address any pre-opening HR issues, including conflict resolution and legal compliance.

Learning and Development

• Collaborate with the respective CoEs and brand training team on the development of critical talent development and training programs that drive the onboarding of new GMs and 4Ds.
• Support the hotel DHR in leading training programs to prepare the hotel team for the opening, including customer service, operations, and safety protocols.
• Ensure ongoing learning and development opportunities support team growth and retention post-opening.

HR Operations and Systems

• Guide the hotel DHR in setting up HR systems, including payroll, benefits administration, and employee records.
• Manage pre-opening HR budgets and resources, ensuring cost-effective solutions.

Post-Opening HR Support

• Provide ongoing HR leadership post-opening to stabilize operations and support the General Manager and leadership team.
  Ensure the implementation of performance management processes and ongoing HR support for hotel staff.

HR Operations Support

• Partner with operations to lead HR programs and services across South East Asia.
• Provide leadership and consultation to local market leaders, fostering innovative and high-impact HR processes.
• Drive local market talent strategy, resourcing plans, and HR objectives, ensuring team and management buy-in.
• Ensure Hilton’s brand message and value proposition are communicated to all team members.
• Manage HR-related legal and reputational risks in select SEA countries (disciplinary actions, employment law compliance, etc.).
• Responsible for activation of onboarding and culture playbook in the hotels to establish a strong Hilton culture of inclusive, wellness, growth, and purpose
• Administer corporate salary and incentive programs in designated countries.
• Lead and coach the HR teams in selected countries, ensuring they have functional and commercial success skills.
• Ensure hotel operations adhere to HR policies and practices, including team member relations, performance management, training, compensation, and team member well-being.

What are we looking for?
A Director, Human Resources, Operations and Openings - South East Asia serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Bachelor's Degree or equivalent practical experience
• At least 10 years of relevant experience and at least 5 years in a multi-unit leadership role
• Experience working for a leading hospitality firm and with diverse cultural groups.
• Proven experience as an HR leader, preferably in hotel openings or similar projects.
• A natural change agent and champion for diversity, equity, and inclusion
• High level of coaching and mentoring skills
• Strong interpersonal communication skills to positively influence Hilton’s partners and communicate effectively at all levels.
• Demonstrated personal and professional integrity.

What will it be like to work for Hilton?

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking an AML/KYC Operations Specialist for a 12-month project. The ideal candidate will have a strong understanding of AML/KYC operations. In this role, you will be responsible for ensuring customer accounts marked for exit are properly closed, managing hold mails, and ensuring compliance with regulatory standards.

The Role

• Ensure the proper closure of accounts for customers identified for exit based on past review decisions.
• Validate that account exits are carried out only when legally permissible, particularly for accounts with sticky products such as mortgage loans and investment products.
• Monitor and track the closure of customer accounts, ensuring timely execution, with a specific focus on those with sticky products like mortgages and investments.
• Perform a one-time review of customers with hold mails to confirm that the correct codes have been applied for the appropriate reasons.
• Evaluate the possibility of removing or updating hold mails where applicable.
• Address any missing or invalid customer data fields, ensuring all required information is complete and accurate.

Your Profile

• Bachelor’s degree with 3 to 5 years of experience in AML/KYC operational roles.
• Excellent attention to detail.
• Proficient in completing tasks accurately and within deadlines
• Able to handle high workloads under pressure while maintaining quality.
• Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO0013120738, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Job Description:

• Play a key role in capital raising, determining appropriate investment strategies and generating investment ideas for the portfolio.
• Responsible for establishing funds which are more Fixed income related.
• Keep abreast of market trends and risks that could affect the fund performance. Implement effective daily operational controls and processes for managing of the fund.
• Present investment ideas and report the performance of the portfolio to the investment committee and work closely with risk and compliance teams to ensure all policies and regulatory requirements are complied with.
• The role is based in Singapore.

Requirements:

• A master degree with an emphasis in Finance and Economics or an equivalent advanced degree preferred
• CFA, FRM and/or CAIA designations are highly desirable
• At least 5 years of Fixed Income portfolio management experience
• Outstanding commercial acumen, presentation, verbal, and strong written skills in English and Chinese as you will be required to liaise with Chinese speaking clients
• Outstanding influencing and interpersonal skills can communicate effectively with multi-functional/ cross-regional teams and with senior management; Ability to exercise independent judgement and discretion.
• Result oriented, dedicated, hardworking and can work on own initiative whilst also working collaboratively and deliver on time with a high level of integrity, sense of urgency, attention to detail and quality standards

Salling Search is recruiting a Finance Manager for an international industrial products manufacturer/commodity trading company.

Key Responsibilities

• Oversee the end-to-end accounts payable process, ensuring strict compliance with company policies and regulatory standards.
• Provide strategic oversight for reconciling shipping liabilities and outstanding obligations. Collaborate with chartering and operations teams to resolve discrepancies and enhance expense tracking systems.
• Establish robust controls and reporting mechanisms to ensure audit readiness and streamlined vendor management.
• Direct the invoicing lifecycle, ensuring accuracy, timeliness, and alignment with sales agreements.
• Lead the corporate credit card program, ensuring alignment with financial policies and fostering a culture of compliance and accountability.
• Take ownership of daily cash management, ensuring sufficient liquidity for operational needs and aligning with strategic cash flow goals.
• Manage electronic payment workflows, implementing advanced controls to minimize risk and maximize efficiency.
• Develop and maintain a dynamic cash flow forecasting model, providing actionable insights to senior leadership.
• Lead the preparation of accurate and insightful monthly financial statements, with a focus on profit and loss analysis.
• Oversee the comprehensive management of fixed assets, ensuring accurate tracking, valuation, and depreciation schedules.
• Partner with the CFO in the preparation of annual budgets and forecasts, integrating financial data into actionable strategies.

Requirements

• Minimum 8-12 years of progressive experience in accounting and financial management.
• Bachelor’s degree in Accounting, Finance; CA, CPA, or ACCA
• A Master's degree in Accounting, Finance, or Business Administration (MBA) is highly preferred.
• Chartered Accountant (CA) designation is required.
• CPA, ACCA, or equivalent international certifications are a strong advantage.
• Proven track record of driving process improvements, managing tax compliance, and supporting strategic decision-making.
• Experience in SMEs or dynamic, growth-focused environments is preferred.
• Mastery in Quickbooks is preferred.
• Proficiency in advanced accounting technologies.
• Highly motivated self-starter with a relentless drive for excellence and a strong passion for continuous improvement, consistently seeking opportunities to enhance processes, deliver superior results, and contribute meaningfully to the organization’s growth.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Achieve team and individual budgets, business plans and performance objectives
• Scheduling, Monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Prepare and filing XBRL financial statements on behalf of Clients
• Perform other ad-hoc duties as assigned

Requirements

• Recognized Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• At least 5 years relevant experience with a senior role experience
• Analytical with good inter-personal skills and enjoys challenges
• Good understanding of corporate governance, regulatory compliance and accounting principles
• Proficient in Microsoft Excel (including VLookup and Pivot Table) advantageous
• Proficient in XBRL (eXtensible Business Reporting Language) advantageous

Benefits

• Medical & Dental benefits upon confirmation
• Increased annual leave entitlements and birthday leave
• Birthday Leaves
• Long service award and cash incentive
• Annual salary review & performance bonus
• Company reward incentives
• Quarterly employee engagement activities
• Free snacks and drinks
• Free monthly company arranged lunch & drinks
• Corporate Individual Mobile Scheme Plans

Training & Development

ARE YOU SEEKING FOR GROWTH YET YOU WANT A FULFILLING CAREER?

Be ready to embark on a journey which offers you an exciting opportunity!

HERE’S A SHORT INTRO OF WHO WE ARE

Since 2005, finexis has been more than just a financial services provider – we are lifelong confidantes, guiding clients through every stage of their financial journey. As the largest and fastest growing independently-owned financial advisory firm in Singapore, we are proud to have over 900 consultants and staff, $1 billion in assets under advisory, and strategic partnerships, that establish us as a market leader in personalised financial services.

We deliver tailored financial solutions in wealth management, investment planning, and risk management, all driven by our mission to impact lives beyond finance.

WHAT TO EXPECT

We are looking for a highly motivated individual with a knack for customer service and able to listen, engage, and communicate well with the respective stakeholders.

This person will be someone who will help in supporting our Distribution targets and initiatives as well as oversee & influence a group of Agency Sales Managers or Directors. He / She has to be comfortable working independently to solve problems and be resourceful. Ready to ditch the status quo and dive into something exciting? We want YOU!

WHAT YOU’LL DO

• Support Distribution targets and initiatives and oversee and influence a group of Agency Sales Managers or Directors
• Achieve Distribution Production & Recruitment Targets
• Develop and Support Distribution Targets and Initiatives
• Develop and recommend appropriate initiatives to drive and achieve sales targets, business plan, and various project KPIs.
• Connect and influence key group of Sales Directors/Managers

WHO YOU ARE

• Must have M5, M9, M9A, M8, M8A, HI CMFAS papers
• Good BSC grading
• Clean compliance record with no complaints
• Prior experience engaging and managing agency team or agency managers
• At least 3 years of relevant experience in the Finance Industry, with at least 1 year in sales
• A good understanding of the FA market, product knowledge, and good analytical skills will be advantageous