•Working with Process Engineer & Engineering team on QC requirement.

•Documenting inspection criteria and quality plan.

•Work with QA, Process and Product team on corrective action with quality issue.

•Work with Process team on in-process audit and FQC audit.

•Control of Supplier Quality Assurance (SQA).

•Quality control of in-coming, in-process and out-going products.

•Assist in Project team/Construction team.

•Quality check on finishing work accordance to method of statement

•Prepare and compile report after inspection.

•Plan on construction site visit and liaise with Project Manager or Engineer

•Liaise with Authority for Certification

•Provide Training to workers accordance to method of statement.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

We are seeking a dynamic and results-driven Sales Manager to join our team. The ideal candidate will have a proven track record in driving sales growth, managing client relationships, and overseeing various sales activities including lead generation, quotations, customer service, and e-commerce management. The Sales Manager will be responsible for identifying new opportunities, ensuring client satisfaction, and maintaining accurate records to drive business success.

Key Responsibilities:

1. Lead Generation & Prospecting: Identify and actively pursue new sales leads through various channels such as cold calling, networking, online research, and industry events.
   Develop and implement strategies to attract new clients and expand the sales pipeline.
   
2. Quotation Management: Prepare, send, and follow up on quotations to prospective and existing clients.
   Ensure quotations are aligned with client needs, competitive, and delivered in a timely manner.
   
3. Client Relationship Management: Build, nurture, and maintain strong relationships with both new and existing clients to foster long-term business growth.
   Serve as the primary point of contact for clients, ensuring satisfaction at every stage of the sales process.
   
4. Record Keeping: Maintain accurate and up-to-date records of client interactions, sales activities, and transactions using CRM tools.
   Regularly update the CRM database to ensure seamless tracking of sales progress and client communication.
   
5. Customer Service Excellence: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.
   Work closely with the customer support team to resolve any client issues or concerns promptly.
   
6. Tender Submissions: Research and browse relevant e-portals to submit bids and proposals for tenders.
   Ensure submissions are timely, compliant with specifications, and aligned with client requirements.
   
7. E-commerce Campaign Registration: Register and manage participation in e-commerce campaigns, promotions, and special offers to maximize sales visibility.
   Collaborate with marketing teams to ensure alignment of online sales strategies with overall business goals.
   
8. Platform Maintenance: Regularly update and maintain content on e-commerce platforms.
   Ensure that product listings, pricing, availability, and promotions are accurate and up-to-date to enhance customer experience.
   

Skills & Qualifications:

• Proven experience in sales, with a strong track record in lead generation, prospecting, and client relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficient in CRM software and other sales tools.
• Experience in e-commerce platform management is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving abilities and customer service orientation.

About the Role

Zero-Error Systems (ZES) is seeking versatile, detail-oriented Field Application Engineering - Manager. In this role, you will work closely with the sales and engineering team to identify customer needs, develop technical solutions, and ensure the successful implementation and optimization of ZES’ products. Working in a dynamic, fast-paced, development environment, you will also play a crucial role in providing technical support and expertise to customers. This position requires a blend of technical knowledge, customer interaction, and problem-solving skills.

Key Responsibilities

1) Customer Support and Relationship Management

• Serve as the primary technical contact for customers, addressing their queries and providing technical support.
• Build and maintain strong relationships with customers to understand their requirements and provide tailored solutions.
• Provide effective FAE support to customers for ZES products, through alignment with internal sales teams and engineering team.

2) Pre-Sales Support:

• Collaborate with the sales team to understand customer needs and develop technical proposals.
• Assist in the preparation and delivery of product demonstrations and technical presentations to potential customers.
• Provide technical input for the development of sales strategies and proposals.

3) Technical Expertise and Solution Development:

• Stay up-to-date with industry trends, emerging technologies, and competitive products.
• Develop and customize technical solutions to meet specific customer requirements.
• Partner closely with the engineering team to provide customer feedback and influence product improvements.

4) Post-Sales Support:

• Ensure successful product implementation and integration at customer sites.
• Provide ongoing technical support and troubleshooting to resolve customer issues.

5) Documentation and Reporting:

• Prepare and maintain detailed technical documentation, including application notes, user guides, and technical reports.
• Maintain accurate records of customer interactions, issues, and solutions.
• Provide regular updates and reports to management on customer activities and support issues.

6) Any other duties assigned

Key Requirements

• Bachelor’s in Electrical Engineering or related field.
• Strong understanding of the semiconductor industry, market dynamics, and competitive landscape in the region.
• Proven experience in a field application engineering or similar technical support role, for Semiconductor components, including Power management IC, MCU/FPGA is preferred.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Able to work independently as well as a good team player
• Detail-oriented, with a strategic outlook and a focus on driving results.
• Willingness to travel to customer sites and industry events as required.

Job Responsibilities:

Accounting and financial reporting

• Leading a team of Finance staff in daily financial activities
• Monitor day-to-day accounting operations and review work completed by the Finance team.
• Prepare and report monthly, quarterly, and yearly consolidated financial statements to parent company, as required to upload to the group consolidation system.
• Ensure all financial, accounting and analytical reports are prepared according to the management policies and accounting standards
• Manage project cost analytics and reporting
• Coordinate financial strategic planning, analysis, costing, taxation and budgeting activities
• Assist Finance Manager in overseeing month end and year end accounts closing, monthly cashflow forecasting and annual budget preparation.
• Assist Finance Manager in preparing the financial reports, including profit and loss statements, balance sheets and cash flow statements
• Perform monthly inventory reconciliation and involve in year end stock take activity

Audit, tax and banking matters

• Take ownership on internal and external audits, handle queries from internal and external auditors, tax agent, tax authorities, government authorities and etc
• Prepare detailed financial statements and audit-related documentations
• Prepare and submit quarterly GST reports, annual corporate income tax filing, withholding tax etc.
• Liaise with the Company secretary for corporate finance related matters
• Liaise with bankers for letter of credit, banker’s guarantee etc and respond to bank queries

Others

• Perform any other ad-hoc duties as assigned by the Manager

Job Requirements:

• At least Bachelor’s Degree in Accounting, Finance or related field
• At least 5 years relevant working experience in Manufacturing industry, experience in manufacturing costing would be an advantage
• At least 3 years in supervisory role
• Proficient in Microsoft office programs
• Prior experience with Microsoft Business Central is advantageous
• Exceptional attention to detail and the ability to meet tight deadlines.
• Strong leadership skill and high level of independence as well as the maturity and ability to work with staff at all levels.
• Short notice or immediate notice will be an added advantage

Plan and manage transportation

Direct, optimize and coordinate full order cycle

Liaise and negotiate with client

Keep track of delivery times, transport costs and efficiency

Resolve any arising problems or complaints

Supervise a team of drivers

Meet cost, productivity, accuracy and timeliness targets

Comply with laws, regulations and ISO requirements

Requirements

At least 5 years of working experience as a Logistics Manager (Transport)

Diploma/ Degree in Business Administration, Logistics or Supply Chain

Demonstrable ability to lead and manage staff

Proficient in standard logistics software

Ability to work independently and handle multiple projects

Work location : Tuas

Working hours : Monday to Friday (8.30am to 5.30pm)

For Singapore/ PR applicant only

Pickup point : Boon Lay MRT

About ThoughtFull:

ThoughtFull is a Temasek-backed digital mental health company that provides seamless end-to-end mental healthcare for all through insurers and employee benefits. Through our app, ThoughtFullChat (“TFC”), individuals are empowered to proactively engage with their mental wellbeing to better themselves regardless of where their starting point is – from self-driven learning, to our proprietary one-on-one daily bite-sized coaching with mental health professionals on text, video, or in-person – we run the gamut and meet our users where they are most comfortable. After all, healthy employees make for more engaging and productive work environments.

Our vision is to make mental health a priority for everyone, every day. It’s an audacious dream, but with the right people who are courageous enough to Dream Audaciously, Do ThoughtFully, we believe that this dream can be our future reality. If you are committed to doing the best work of your lives to be the change that you want to see in this world, join us!

Job Description of Client Success Manager

What you will do:

• Build strong rapport with key client stakeholders and own the entire client lifecycle from successful onboarding, launch to ongoing relationship and/or engagement initiatives management, quarterly business reviews and driving business growth through renewals by increasing an account’s annual recurring revenue and in parallel, reduce risk of churn.  
• Enhance client satisfaction and trust by boosting adoption, retention, and engagement through proactive monitoring and analysis of client data, providing valuable recommendations, and identifying opportunities for upselling and cross-selling.   
• Demonstrate expert understanding of ThoughtFull’s products, services, and engagement initiatives (including clear demonstration sessions).   
• Develop and deliver activation programs and/or engagement and communications plans at scale (including collaboration with internal teams) to drive education, increase engagement levels and create meaningful quantified impact based on client’s needs.  

• Minimum experience of 3 years in client success, account management, change management or strategic Human Resources in a medium to large organisation (matrix, Software as a Service (SaaS) or management consulting organisation is an added advantage) where you have demonstrated the ability to manage multiple projects/portfolios with either high recognised revenue or large/diverse set of stakeholders.  

• Displays a strong professional conduct, excellent stakeholder management (from rank-and-file to C-suite) and written and verbal communication skills tailored to fit audience.  

• Strong business acumen and detail-oriented with excellent time management skills, i.e., the ability to plan, prioritise, and deliver several initiatives at any given time.  

• Ability to utilise quantitative and qualitative data analysis to derive insights and drive key success metrics such as client engagement and utilisation.  

• Proactive, a fast learner, resourceful with a high regard for discipline and commitment to your work.  

• Continuously thinks of ways to make processes and your (and the team’s) work more efficient and leaner while achieving impact with clients.   

• Comfortable working, navigating and taking ownership in an environment of rapid growth, change and states of flux, and ambiguity.  

• Experience or exposure working with HR professionals (e.g. Talent Management, Benefits & Compensation, Employee Engagement and Culture) is an added advantage. 

Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description:

• Support engineers in conducting site acceptance tests, commissioning, and start-up for transformers and switchgear. Knowledge of UPS, Low Voltage/Medium Voltage Variable Speed Drives, and PLC systems is a plus.
• Perform preventive maintenance, breakdown repairs, fault investigation, and troubleshooting of electrical equipment.
• Provide field operations and technical support to customers, helping them identify their needs and offering post-sales service solutions.
• Address on-site repair and maintenance issues, troubleshoot, and effectively resolve technical problems.
• Deliver field feedback to engineering and manufacturing teams to assist in new product development and improvements to existing products.
• Manage the procurement of spare parts from Supplier

Job Requirements:

• Diploma/ITE in Electrical Engineering or a related field.
• Relevant experience in technical servicing roles.
• Hands-on experience in customer service with the ability to work independently on-site.
• 1 to 2 years of field service experience in a related industry.
• Strong communication & analytical skills.
• Must be ready to travel on business trips

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Apply Now” or aliceyap(a)hkmsvs.com

All applications will be treated in the strictest confidence and only shortlisted candidates will be notified

Yap Lay Choo

EA Licence No. 03C5391 | Registration No. R1987101

About CaterCo:

CaterCo is a premium catering concierge renowned for delivering sophisticated, tailored catering solutions. Recognised by Tatler as the Best Caterer in 2024, we take pride in blending culinary innovation with event management to create exceptional dining experiences. From curated canapés to bespoke sit-down menus, our team provides clients with outstanding service and exquisite menus, crafted with a modern approach to diverse dietary preferences.

Overview:
As the Senior Executive / Assistant Manager, Marketing, you will be pivotal in shaping and driving CaterCo’s brand presence across various platforms, ensuring consistency and creativity that align with our reputation for elegance and quality. You’ll develop and execute strategies that strengthen our brand’s market position, engage clients, and reflect our commitment to excellence. This role calls for a balance of strategic vision, hands-on execution, and a keen eye for market positioning.

Key Responsibilities:

• Take full ownership of brand’s marketing and branding efforts, ensuring alignment with objectives
• Develop and implement comprehensive marketing strategies to drive CaterCo’s brand awareness and customer engagement.
• Prepare budgets, track costs and ensure projects are delivered within budget
• Create and manage integrated marketing campaigns across digital, print, and social media platforms that highlight CaterCo’s premium offerings and services.
• Collaborate with the sales team to generate leads, optimise client acquisition, and drive customer retention through strategic content and targeted marketing.
• Oversee content creation, including high-quality photography, blog posts, social media content, and email campaigns.
• Leverage market research to analyse consumer trends, refine our value proposition, and tailor messaging that resonates with client segments
• Manage partnerships to position CaterCo at exclusive events, enhancing brand visibility within key industries.
• Plan and execute seasonal campaigns and promotions and other key events.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• At least 2+ years of experience in marketing, ideally within luxury hospitality, catering, F&B or premium service industries
• Proven track record of successful campaign management and lead generation
• Strong understanding of digital marketing channels, including social media, SEO, email marketing, and content marketing
• Excellent communication skills, with a knack for crafting sophisticated, brand-aligned messaging
• Creative thinker with strong analytical abilities to interpret marketing metrics and refine strategies
• Experience in event planning or related industry knowledge is a plus

The level of appointment offered will commensurate with candidate's experience.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

· Technically strong on the repair and servicing of china brand heavy equipment.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Job Description:

· Developing and managing operational activities, including the monitoring of Workplace Safety and Health (WSH) strategies, and overseeing manpower, financial and resource plans.

· Day to day repair and maintenance job arrangement and yard operation management.

· Manage cost, quality and schedule, as well as health, safety and environmental activities for the site.

· Maximise productivity within the maintenance environment through sound scheduling and planning.

· Supervision the office team and review the job card and overtime to ensure all jobs are recorded and billed accordingly.

· Review invoices, quotation and efficiency of workers in perform their repair works.

Requirements:

· Minimum 2-3 years experience in heavy machinery industry.

· Technically background of Heavy machineries.

· Strong analytical and problem-solving abilities.

· Excellent communication and interpersonal skills.

Scope Of Work

Manage and accountable for the Cleaning and minor hard FM repair or replacement such as sanitary, Light fitting and Fitting & Fixture for any contract as assigned by the Company, as and when.

Duties & Responsibility

• Provide leadership to his team assigned to perform the works required as stipulated by the Service Buyer.
• Maintain a high level of safe and work discipline within the team.
• Provide guidance, coaching and/or training to uplift the level of skill competency of the team.
• Ensure work process conformance with Standard Operation Practice (SOP)
• Achieve high level of performance standard as required by Service Buyer.
• To adopt progressive innovation to optimize work/ labour productivity.

Responsible for operational requirements to ensure professional, efficient delivery of the company's services.

- managing sales cycle (proposal, negotiation, booking).

- working closely with the Technical/Services/Training team to ensure fulfilment of projects in a timely manner whilst ensuring budgets are met.

- manage non-technical services aspects to ensure professional, efficient delivery of services.

- ensure training teams are operating effectively.

- support marketing team initiatives including market research, promotion & cross-selling of company's products & services.

- define and lead local team to delivery according to business plan & budget.

- participate in internal and external ISO audits.

- shall be required to perform other related duties as requested to met the ongoing needs of the organisation.

JOB OBJECTIVE

To ensure that the solutions offered are tailored to meet the customers’ requirements by working closely with sales team.

JOB RESPONSIBILITIES

• Works closely with the sales team on proposals and pitches for business.
• Attends meetings with Sales Managers and acts as a solution expert.
• Puts together business cases for the sales team to support their proposals.
• Works closely and collaboratively with customers to devise effective solutions.
• Ensures that the company’s solutions can be delivered to the customer’s requirements.
• Works closely with customers to understand and capture requirements.
• Responds to customers following requests for information and proposal requests.
• Presents proposals to customers alongside members of the sales team.
• Provides ongoing support for customers post implementation.
• Produces detailed costings for customers and ensure the contract is profitable.

PRIMARY DUTIES AND RESPONSIBILITIES

• Recruitment and onboarding of new hires; assist with the recruitment process – review and shortlisted resumes, schedule interviews, facilitate pre-employment screening checks. Support the effective onboarding of new hires.
• Employee Off-boarding; assist in off-boarding of leavers.
• Maintaining physical and digital files for employees, and employee records in HRIS.
• Assist in Work Pass (WP, SPass, EPass) application, renewal, and cancellation.
• Keep track of staff confirmation, promotion, salary adjustment, Contract renewal, etc., and preparation of related letters.
• Provide support to employees in various HR-related topics such as leave, benefits, compensation, claims, and queries related to systems, and resolve any issues that may arise.
• Help to organize events and implement initiatives to promote employee engagement and develop a positive and cohesive culture.
• Preparation of Monthly HR reports and consolidating of Regional HR reports for Quarterly Management meetings.
• Administration of Medical and Flexi Benefits of Employee, including enrolment and terminations.
• Completion of Surveys and MOM Business Census, if any.
• Conduct salary benchmark.
• Other admin tasks and ad hoc duties as and when assigned by superiors.

JOB REQUIREMENTS

• Minimum 3 years of experience in a related field
• Hands-on experience with all work pass (WP, SP, EP) matters
• Microsoft Office skills (Excel and Words)
• Good interpersonal skills, positive attitude, and excellent team player
• Organize at work and have an eye for detail
• Strong verbal and written communication skills
• Good knowledge of statutory regulations

Job Responsibilities

• Supervise and coordinate warehouse staff to ensure efficient, safe receipt, storage, and dispatch of goods, while adhering to FIFO inventory management.
• Utilize SAP systems to optimize operations, manage delivery orders, packing lists, and inventory reports, and conduct regular cycle counts and audits.
• Ensure compliance with GMP, ISO standards, and SOPs through staff training, documentation management, and monitoring operational procedures.
• Oversee staff schedules, raw material deliveries, purchase order processing, forklift maintenance, and maintain a clean, secure warehouse environment.

Job Requirement

• Diploma in Logistics, Supply Chain, or Warehouse Management.
• Supervision experience in a similar role.
• Possess a valid forklift license.

Aventir Group Pte Ltd
EA License: 24C2542

Responsibilities

• Perform daily cash collection from service staffs
• Update service collection into CSM & ERP
• Print daily service collection report for Service Manager or Senior Technical Supervisor signatory
• Submit daily cash & collection report to Finance Department
• Update spare part used in daily jobs into CSM
• Update job status into CSM
• Scan daily job sheet and upload to server
• Reply email enquiries
• Submit quotation to school for any service request
• Help spare part team to count stock during annual stock take.

• Attend to daily service fault calls, troubleshoot issues, manage machine movement, and perform preventive maintenance and installation/commissioning of equipment as assigned by the department head.
• Collaborate with principals to diagnose technical problems, determine solutions, and assist customers in implementing fixes.
• Provide basic operation and maintenance training to customers.
• Track equipment, preventive maintenance schedules, breakdown services, and spare parts data.
• Prepare quotations, delivery orders, and invoices using company systems.
• Conduct pre-delivery checks and assemble equipment.
• Manage inventory of equipment and spare parts within the system.
• Work independently and demonstrate creative problem-solving skills.
• On job training will be provided

Technician Requirements:

• Candidates with ITE and/or Diploma in Electrical Engineering, Bio-medical Engineering, or equivalent medical device related educational background are welcome to apply
• Hard working, team player, independent, hands-on, customer oriented and good attitude.
• Excellent problem solving and analytical skills
• Good presentation and interpersonal skills.
• Fluent in both verbal and written English.
• Proficiency in MS Office.
• Fresh Graduate are welcome to apply

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

Job Summary

The Structural Heart (SH) Clinical Regional Manager plays a pivotal role in enhancing brand recognition and driving business growth for the SH division. This position requires an individual with a strong clinical aptitude and a consultative selling approach, supported by in-depth knowledge of Biosensors and competitive Structural Heart products, along with relevant clinical data.

The incumbent will collaborate closely with Country Managers, Regional Sales Managers, and Clinical Specialists to deliver exceptional program support by leading all Biosensors SH initiatives. Key responsibilities include a thorough understanding of catheterisation lab dynamics and the ability to cultivate strong relationships with physicians and staff.

The SH Clinical Regional Manager will support all aspects of structural heart cases, including pre-case planning and recommending patient treatments. Acting as a trusted advisor, the manager is recognised as a clinical sales expert by the heart team and is expected to provide comprehensive support for Structural Heart cases.

Job Responsibilities

· Assist in executing a proactive regional plan that integrates clinical, sales, and service support to enhance market share and improve service quality for customers.

· Identify and facilitate growth opportunities in collaboration with the Sales and Clinical Support Team.

· Serve as the primary clinical resource for case coverage, troubleshooting, specialty product usage, and customer training.

· Attend cases at customer accounts, advising physicians on the clinical attributes and techniques associated with our coronary products.

· Educate customers on the benefits and proper clinical usage of company products through presentations and demonstrations using various formats and platforms.

· Provide supplemental training support during product launches and for high-touch specialty products.

· Address customer needs and complaints regarding products and services by developing creative solutions or collaborating with relevant personnel to find optimal resolutions, especially in training and troubleshooting.

· Conduct sales forecasts and analyses to ensure adequate consignment levels, tracking consignments with minimal write-offs in coordination with the Planning & Sales Operations team.

· Ensure timely collection and reporting of all required medical documentation related to procedural device operations.

· Fully support the Quality Policy by embedding quality into all aspects of work and maintaining compliance with all quality requirements.

· Research and identify new business opportunities, including emerging markets, growth areas, trends, customer needs, partnerships, and competitor products and services, while staying informed of industry trends.

· Engage with customers to foster and develop strong relationships.

· Gather and analyse useful information from customer and competitor data.

· Collaborate with the Sales and Marketing team to discuss promotional strategies and activities.

· Coordinate with the Sales Team to develop mutually beneficial proposals and sales campaigns.

· Participates in conventions, forums, and meetings to increase product awareness.

Job Requirements

· Bachelor’s degree in Biological Sciences, Nursing, or a related discipline

· At least 5 - 8 years of successful sales experience in medical device or pharmaceutical industry

· Previous experience in a Cath Lab or in Cardiovascular settings is advantageous

· Strong clinical aptitude and understanding of structural heart products

· Proven ability to manage a large portfolio of accounts with a willingness to travel for business

· Excellent problem-solving skills, with a capacity for collaboration and receptiveness to coaching from team members, fostering success in selling specialised products

To be able to read and understand hydraulic schematic

To have hydraulic troubleshotting knowledge

To be able to work onsite independently

To work with a team of service engineer and technician

To know how to repair hydraulic cylinders, pump and hydraulic power unit

Simple design of hydraulic system is an advantage

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office

1. Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
2. To support OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations.
3. Resnpoisble for Order Processing support (order processing, customer order verifications & follow up with customer orders)
4. Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
5. Coordination with booking agents or ship operators for status of supply schedule / vessel loading
6. Collaborate closely with the planner to ensure timely supply and corrdination.
7. Tally overall order received at the end of day to ensure all order is not missed out.
8. Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
9. Closing of job orders for billing once job is completed.
10. Handle customer complaints, provide appropriate solution and alternatives
11. Foster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfaction.
12. Other duties as assigned.

Requirements:

• Good communication skills (both verbal & written)
• Capable to work independently and demonstrate a strong work ethic
• Demonstrate a positive attitude, showing flexibility and committment to being a supportive team player
• Able to analyze processes and identifying areas for improvement
• Capable of performing well under pressure during peak periods, and willingness to take on responsibility.
• GCE N Level, O Level or Professional Certificate
• 2-3 years experience in Logistic operations
• Proficient in MS Office