✅ 5.5 Days
✅ 8am – 5pm
✅ Geylang Bahru

Responsibilities:
✔Transer the dearly departed to funeral homes
✔Obtain burial permits and other permits for repatriation and registration of deaths
✔Place caskets in parlours
✔Issue and store funeral equipment
✔Arrange floral offerings and lights around caskets

Requirements:

HR Operations Associate

If you're looking for an opportunity to make an impact in both HR and operations, we'd love to hear from you! Apply now to join our team as an HR Operations Associate.

Responsibilities:

1. Assist the team with HROP-related activities: Managing onboarding process/orientation, background verification, documentation, transfers, offboarding, leave management, etc.
2. Recruitment process support: Assist in the recruitment process, including job posting, candidate screening, scheduling job interviews and preparing interview assessments. Ensure adherence and compliance of process to local statutory MOM regulations.
3. Process Improvement: Streamline the HR department processes by creating feasible frameworks and operating checklist for the HR department operation, and enhance efficiency within the organization. Research various HR topics and industry-leading practices.
4. Collaboration: Work closely with internal stakeholders to support their respective teams' operational needs and objectives.
5. Provide ground support: Understand the company HR policies, and can clearly provide support and answers to employees' queries. Monthly performance review with employee on-site.
6. HR Administration: Maintain employee records, update databases, and assist with HR-related inquiries to keep operations running smoothly. Check out on Career-related programs / fundings / grants and identify various grants applicable to the company (Training to be provided)
7. Adhoc: Support media team on social media tasking and some admin duties.

Requirements:

1. Diploma in Human Resource Management or related
2. Proactive and able to multitask with prioritizing tasks effectively
3. Strong adapter to handle and assess challenges, to effectively resolve challenges
4. Strong communication and interpersonal skills, determined to create and implement positive influence to the workforce.
5. Responsible and positive work attitude with good abilities to deal with challenging tasks in a fast-paced environment.
6. Strong proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and HR software.
7. Willing to learn and travel

Working hours

5.5 days week 8am-5pm/8am-1pm

Work location

Hybrid - Office and project sites

You will be part of the Managed Services team. Your responsibilities include technical administration, maintenance and troubleshooting. You are expected to work with our client to ensure IT Support Services are delivered based on agreed service level definition, much to the satisfaction of both customers & company. Managing customer’s expectation is part of your job scope, which required of you to work closely with external & internal project team members. You are expected to be a fast learner, to acquire technical implementation skill as and when needed due to business requirements. You need to have a strong analytical and problem-solving skill, so as to excel in supporting our customers.

KEY RESPONSIBILITIES

• Monitor condition of server, apps and security measures
• Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

SOFT SKILLS:

• Self-driven and must be effective in working both independently and in a team setting, with minimum supervision.
• Good problem solving and logic skills
• Good communication skills (verbal and written) in English
• Excellent customer management skills

QUALIFICATIONS:

• Diploma or Bachelor degree in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Key Accountabilities And Job Functions:

(A) Sanction Screening

1. Perform day-to-day operational activities in relation to Sanctions Screening over voluminous payment transaction processing for inward & outward remittances.

2. Attend to adhoc issues / escalate where applicable

3. Ensure adherence compliance to SOPs, agreed service levels for turnaround/cutoff time, and all relevant policies, standards and guidelines.

Job Duties & responsibilities

1. Support daily business operations for Sanction Screening.

2. Liaising with internal stakeholders with regards to alerts; seeking for additional information; escalating to internal compliance team where applicable

3. Performing daily reconciliation and daily report.

4. Support LV on weekend after system enhancement or system testing (UAT).

5. OT hours will be required on high vol days.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

We are seeking a dedicated and organized individual to join our team as an Operations Specialist. In this role, you will take charge of orchestrating exhibitions and events from ideation to execution. As the master coordinator, you will streamline operational processes, ensure efficiency, oversee all aspects of event operations, and play a crucial role in the execution of various events.

Responsibilities:

· Manage day-to-day operations efficiently.

· Understand project objectives, requirements, and develop comprehensive event plans.

· Coordinate with internal and external stakeholders.

· Negotiate contracts and pricing with vendors to achieve budgetary goals.

· Evaluate the success of events and submit comprehensive reports.

· Oversee the execution of all events, ensuring seamless operations and client satisfaction.

Requirements:

· Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma.

· Proficient in MS Office.

· Ability to resolve issues and problems in a timely manner.

· Detail-oriented.

· Excellent written and verbal communication skills.

· Strong organizational and project management skills.

· Team player.

· Creativity and innovation in event planning.

Your role is essential in enhancing client experiences, ensuring operational efficiency through excellent organizational and problem-solving skills. Join us in creating successful and memorable events. Apply now and become an integral part of our dynamic team!

We are looking for a mobile operations assistant to help deliver and collect small parts, take on site measurements and assist with small jobs on site. Successful candidate must have minimum class 2B licence and be able to read and speak English.

We will provide a class 2B motorcycle which the successful applicant will be able to use, they will also be allowed to take the motorcycle home with them and use it for personal purposes.

Working hours will be from 8:30am till 5:30pm Monday to Friday and 9am till 1pm on a Saturday. There may also be overtime if necessary. Please contact us if you are interested and we will get you in for an interview.

Proven experience in retail management or a supervisory role.

Analytical mindset with a focus on problem-solving and decision-making.

• Customer-focused mindset with the ability to handle challenges calmly.
• Flexibility to work weekends, holidays, and extended hours as needed.

Location: Remote

Job Type: Full-time

Job Summary:

We are seeking a detail-oriented and proactive HR Operations Executive to manage key HR and administrative tasks, including generating salary slips, preparing invoices, handling SAT test applications, processing Employment Pass (EP) applications, creating job postings, and engaging with candidates for job opportunities. The ideal candidate will have a strong background in HR operations and a passion for improving organizational efficiency.

Key Responsibilities:

1. Payroll & Documentation:Prepare and issue accurate salary slips for employees on a monthly basis.
   Maintain employee payroll records and ensure compliance with legal standards.
   
2. Invoicing:Create and manage invoices related to HR services, ensuring accuracy and timely delivery.
   
3. SAT Test & EP Applications:Assist candidates with SAT test applications and ensure all required documentation is completed.
   Handle Employment Pass (EP) applications and ensure compliance with regulatory requirements.
   
4. Job Postings & Candidate Engagement:Draft and post job descriptions on various platforms to attract suitable candidates.
   Proactively reach out to candidates for job opportunities through emails, calls, and professional networks.
   Coordinate interviews and follow up with candidates to ensure a positive recruitment experience.
   
5. HR Administration:Maintain and update employee records in the HR management system.
   Generate HR reports as required for management or compliance purposes.
   

Qualifications and Skills:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• Proven experience in HR operations, recruitment, or a similar role.
• Strong knowledge of payroll processing and HR documentation.
• Familiarity with Employment Pass (EP) application processes.
• Excellent organizational and multitasking skills.
• Strong communication skills and ability to engage with candidates effectively.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HR software.

Preferred Skills:

• Experience in using job boards and recruitment platforms.
• Knowledge of labor laws and compliance requirements.
• Ability to handle sensitive information with confidentiality.

Key Requirements:

1) Can effectively reduce operational risks.

2) Good knowledge of AML/TFC.

3) Proficient in SWIFT, MEPS+, CTS, and IBG operations.

4) Understanding of SWIFT and familiarity with international payment conventions & practices.

5) Comprehensive understanding of operational policies and procedures.

6) Good interpersonal communication skills.

7) At least 3-5 years of experience in Remittance/Payment operations.

Responsibilities:

1) Process daily transactions involving Time Deposits, Cross-Border Remittances, Interbank Transfers, MEPS+, and Internal Fund Transfers, Foreign Exchange, Cheque, GIRO, including conducting initial level Anti-Money Laundering (AML) checks.

2) Take part in industry testing for CTS and G3.

3) Handle inquiries from various departments or correspondent banks.

4) Account maintenance, account opening and offer support throughout the client onboarding process.

5) Participate in tasks related to Know Your Customer (KYC).

6) Data management.

7) Perform any other tasks that are assigned by the Department Head.

OVERALL JOB PURPOSE

• Provide service or/& assistance to guests to ensure that their visit to Singapore Flyer is pleasant & memorable.

DUTIES & RESPONSIBILITIES

• Meet-and-Greet guests and assist them in any way possible to make their visit a memorable one;
• Perform static duties such as guiding guests to purchase tickets; to the entry turnstile and to boarding for their flights;
• Ensure guests adhere to the safety requirements; be firm but polite;
• Checking tickets at entry point before admission;
• Coordinate the boarding of VIPs, Private Capsule guests , PSD guests, etc;
• Ensure the security is maintained at restricted access points;
• Crowd control: ensure proper queue system;
• Rotating shift work is required;
• Any other duties as assigned by superiors.

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• N’ Levels and above
• Some customer service experience required
• Good communication & interpersonal skills
• Customer-oriented with a pleasant & outgoing disposition

Job description

Company Overview: The Holograil is a leading Photo Booth company specializing in providing innovative and engaging photo experiences for various events and occasions. We pride ourselves on delivering high-quality services that leave a lasting impression on our clients and their guests.

Position Overview: As an Events Operations Executive, you will play a crucial role in ensuring the seamless execution of photo booth services at various events. You will be responsible for coordinating logistics, managing on-site operations, and providing excellent customer service to clients and event attendees.

Key Responsibilities:

• Pre-Event Planning:
• Collaborate with clients to understand their event requirements and expectations.
• Coordinate logistics, including equipment setup, transportation, and venue coordination.
• Create detailed event timelines and operational plans.
• On-Site Operations:
• Oversee the setup and breakdown of photo booth equipment at events.
• Ensure all technical aspects of the photo booth are functioning correctly.
• Manage a team of on-site staff, providing guidance and support.
• Troubleshoot any technical issues that may arise during events.
• Customer Service:
• Interact with clients and event attendees to ensure a positive experience.
• Address any concerns or issues promptly and professionally.
• Provide assistance and guidance to individuals using the photo booth.
• Quality Control:
• Monitor the quality of photos and prints to ensure they meet company standards.
• Conduct regular equipment checks and maintenance to prevent technical issues.
• Documentation:
• Maintain accurate records of event details, including setup and breakdown times, technical specifications, and client preferences.
• Prepare post-event reports highlighting successes and areas for improvement.
• Collaboration:
• Work closely with the sales and marketing teams to promote photo booth services.
• Collaborate with colleagues to continuously improve operational processes.

*A valid Singapore Class 3 driving license is required for this role.

Job Description:

Environment, Health and Safety (EHS)

• Comply to Veolia Life Saving Rules while performing work inside company premises.
• Effectively participate and contribute in company EHS programmes and initiatives.
• Comply to all EHS procedure (SOP) and work process such as Lock Out Tag Out (LOTO) Procedure, Permit to Work (PTW) Procedure, Work at Height (WAH) Procedure, Confined Space (CS) Entrance Procedure, Hot Work Procedure and etc.
• Comply in reporting and highlighting any plant EHS/Process incident or near misses.
• Comply with company training requirements.
• Participate as team members in Risk Assessment (RA) development, Management of Change (MOC) implementation and Pre-StartUp Safety Review (PSSR) activity.
• Responsible for ensuring the plant, work station, control room and individual locker cabinet is maintained in good housekeeping conditions and comply with company 5S procedure.

Emergency Response

• Attend fire fighting training and be part of the Company Emergency Response Team (CERT).
• Participate in company emergency drills and response exercises.
• Be familiar in terms of function and operational of the company fire fighting system and safety gear (Including SCBA and Bunker Coat).

Operational

• Responsible for operating both Hot and Cold DCS consoles which include process monitoring and parameter adjustment in order to achieve production targets without any safety issues or noncompliance.
• Study processing schedules, engineering recommendations, lab analysis results to determine sound changes in process unit control.
• Record and compile DCS operating data for monitoring purposes and take necessary actions if any deviation or abnormalities are observed.
• At a time, go to the site to do site monitoring and observe flame patterns at the incineration unit in order to optimize the production process.
• Coordinate start-up, shut-down and normal operations/maintenance activities with Operation Supervisor and Operation Technician.
• Perform basic calculations for determining process parameters and material balances.
• Responsible for alarm management of the DCS and ESD systems and provide valuable input to manage the process units.
• Highlight to Supervisor on duty in the event of any abnormality which can affect plant production and safety.
• Perform troubleshooting at DCS/field level, resolve operational issues at DCS/field and provide support for the engineering, operation and maintenance team.
• As identified, to ensure and comply with technical competency requirements such as Boiler Attendance or Steam Engineer.
• Provide support for the engineering team on new project initiatives and implementation.
• Participate and proactively contribute in any type of root cause analysis i.e WIR.
• Support any other site activities as delegated by the Operations Supervisor or Operations Manager.
• Safety is a core value at Veolia, and a precondition for employment. You are expected to uphold the Veolia Always Safe rules and set an example to all colleagues in your daily work routine.
• Ethics and compliance are two areas where our rules and our standards are strictly non-negotiable. You are expected to stick to ethics and compliance rules and standards which ultimately mean doing your job properly and conducting our business like true professionals, whatever our missions and our place in the Group.

Job Requirements:

• Minimum GCE ‘N’ Level certification with minimally of 8 years of relevant work experience
• Experience in ISO-tanker unloading, incineration system, waste heat boiler system, and water treatment operations will be added advantages.
• Certification in Manage Work at Height and Assess Confined Space for Safe Entry and Work is a plus point.
• 2nd grade steam engineer or class 1/2 boiler certificate will be an advantage.
• Certification in fire fighting training, Site Incident Commander (SIC) course and possessing prior experience as a CERT team member is a bonus.
• As identified, be receptive to step up as shift supervisor, in the absence of the shift supervisor.
• Must be prepared to do either in rotating shifts or normal day working hours, overtime, weekends and Public Holidays depending on schedule assigned.
• An effective team player with good communication skills.

Successful candidate will be working in the main office located at 15 Tuas View Circuit, Singapore 636968. Company transport is provided.

Job Highlights:

• Opportunity for Growth
• Fun working environment
• 5 working days (9am to 6pm)

We are a Singapore-based children merchandise retailer looking for a highly motivated Graphic Designer to join our eCommerce team.

Roles & Responsibilities:

• Develop and execute online marketing materials for promotions or campaigns
• Design artwork for web and print
• Creation of website banners and eCommerce banner layouts
• Maintain visual layout of eCommerce stores
• Edit images or create listings for new product launches
• Creating, writing and updating content for the respective brand’s social media platforms.
• Assisting with designs of promotional materials
• Create video or photo content for product exposure and awareness
• Maintain brand image and video library
• Other adhoc tasks assigned
• Touch up and loading of new products images
• Preferably some knowledge in Adobe Photoshop and Illustrator
• Design banners and setup Official Flagship webstores for different brands in Marketplace
• Conduct regular pricing checks
• Monitoring inventory levels and submitting orders to the warehouse
• Respond to platform chat to address customers’ queries to ensure customer satisfaction.
• Work closely with the team to develop and execute online marketing materials (eg. Web Banners) for promotions on ecommerce platforms such as Lazada, Shopee, Qoo10, Facebook, Shopify and Company website.
• Use of appropriate colours and layouts for each graphic and work with the team to produce final design for various marketing campaigns
• Ensure final graphics and layouts are visually appealing and in line with style of brand
• Maintenance & updating of E-Commerce platform for new product uploads and overall webstore maintenance
• Creating artwork for new products, advertisements, product packaging and logos etc with the use of graphic software (eg. Illustrator and Photoshop)
• Maintaining Brand Image and Video Library
• Other adhoc related to design work tasks assigned

Requirements:

• Detail-oriented individual who has a keen eye for aesthetics and details.
• Good time management skills and able to keep to the deadlines
• Previous experience working as a designer with an e-commerce background with at least 1 year of relevant experience
• Proficient in editing software such as Adobe Illustrator, Photoshop, Premier Pro, After Effects or any other editing software.
• Knowledge in product photography is a bonus

• Overseeing day-to-day operations and transactions related to freight forwarding and associated activities.
• Coordinating import and export processes to guarantee on-time delivery of shipments as per client schedules.
• Collaborating with international offices, agents, carriers, co-loaders, and suppliers to ensure timely arrival and delivery of goods.
• Inputting shipment information into the freight management software system.
• Managing the preparation and submission of shipping documentation.
• Ensuring accurate and timely billing and closure of all job files.
• Addressing and resolving customer complaints or disputes, as well as issues with shipping lines.
• Carrying out additional duties and tasks assigned by the company.

· Responsible for daily events and long-term planning of F&B events

· Responsible for all VIP visits and their good deployment

· Ensure all kitchen / F&B service team is on target with deadlines relative to upcoming events / visits

· Ensure all events / VIP visits are ORX 30 minutes prior to guests’ arrival

· Responsible for weekly Academy cleaning walkthrough and follow up on campus cleanliness.

· Responsible for monthly Academy maintenance walkthrough and follow up on campus repairs

· Responsible for beverage control and inventory on a monthly basis

· Responsible to safeguard the Academy and its population against COVID-19 by actively checking updated government advisories and proposing/implementing new measures to secure the Academy

· Assist HOD of each department to plan and coordinate visits and events in their department

· Responsible for repair and maintenance of the Academy

· Responsible for the usage of utilities in the Academy

· Responsible for sourcing of suppliers and contractors to provide service and equipment to the Academy

· Responsible for purchasing food and beverage equipment to ensure efficient operations, and maintain high standard as expected by the guests and students

· Understand, support, and foster At-Sunrice GlobalChef Academy’s culture and philosophy

· Be actively involved in the Corporate Planning Cycle for continuous improvement, i.e. 5 Ps, Performance Appraisal, Work Plan, Budget Planning, etc.

· Be an At-Sunrice GlobalChef Academy ambassador inside and outside of the workplace

· Maintain a positive attitude and always be a role model for employees and students

Responsible to co-ordinate with IT vendor and handle IT matters for the academy

· Responsible for maintaining a good relationship with all suppliers and contractors

· Performs other duties as may be assigned from time to time

JOB REQUIREMENTS

· Minimum of 1 year working experience on Facility Management preferably in the Education industry

· Network/IT/Security System/VOIP/Electrical/ACMV/AV knowledge.

· Experience in IT Server/Cloud Maintenance.

· Able to read and understand network/server architecture and topology.

· Excellent communication skills in oral and written English

· Good planning and organisation skills

· Good interpersonal skills

· Proficient in Microsoft Office applications

· Skilful and effective in decision making

· Independent, creative, and motivated individual with strong project management skills

· Work independently with minimum supervision

· Possess strong analytical skills & business acumen

· Ability to work collaboratively with stakeholders in multiple locations and across functions

· Attention to detail

Ability to motivate

This position is responsible for soliciting sales of food and beverage catered events and the execution of the events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Adhere to the schedule of delivery orders

• Coordinate with a salesperson on customer’s order before delivery

• Proper loading/unloading of catering equipment into the delivery vehicle

• Delivery and collection to island-wide catering places

• Liaise with customers during on-site setup requirement

• Organise set-up & clean-up after each delivery such as buffet reception, seminar events, etc.

• Inventory control for catering equipment used upon collection of orders

• Maintain cleanliness and provide basic service for the assigned delivery vehicle

• Understand and comply with the mandatory hygiene standards and requirements

• Perform any other duties assigned by Operation Manager

REQUIREMENTS

• At least 1 year of working experience in the related field

• Excellent customer service and ability to interact well with clients

• Ability to work independently and in a team

• Physically fit and able to work in a fast-paced environment

• Willing to work shifts, weekends, and public holidays

• Must possess a Class 3 driving license with clean records and good driving skills

This position is responsible for assisting in the planning and direction of the workers and resources of the restaurant for the efficient, well-prepared, and profitable service of food and beverages.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assisting the Restaurant Manager in working with chefs and other personnel to plan menus in line with the brand’s culinary direction.

• Work with chefs for efficient provisioning and purchasing of supplies. Estimate food and beverage costs. Supervise portion control and quantities of preparation to minimize waste. Perform frequent checks to ensure consistent high-quality preparation and service.

• Work with other management personnel to plan marketing, advertising, and any special restaurant functions.

• Direct hiring, training, and scheduling of food service personnel.

• Investigate and resolve complaints concerning food quality and service.

• Assist in dishwashing duties

• Perform other duties as assigned by management.

REQUIREMENTS

• Min Diploma or equivalent with relevant experience

• Strong communication, interpersonal, and management skills

• Passionate about providing excellent management and interpersonal skills

• Able to work independently and in a team

• Able to communicate in English and 1 other language

• Excellent vision required for seating guests, expediting food, cleaning equipment, and reading floor plans, charts, and schedules.

• Self-discipline and self-motivated and enjoys interacting with people and serving customers.

• Always maintain a high standard of personal hygiene with a clean appearance and neatly attired.

• Pleasant, Polite manner, Energetic, cheerful, and hardworking. Possess enthusiasm for learning and keen to get feedback for improvement.

• Ability to engage in physical activities which require long hours of standing during the working shift.

• Require to work on a rotating shift basis which includes weekends and public holidays.

ANYTIME WORK, founded in 2021, is a dynamic Singapore-based startup revolutionizing the way businesses and skilled workers connect in the F&B and hospitality sectors. We provide innovative staffing solutions that offer flexibility and efficiency, helping employers find the right talent quickly and seamlessly.

Role Description

This is a full-time role for an Operations & Account Executive at ANYTIME WORK. The Account Executive will play a crucial role in managing and nurturing client relationships, identifying and developing new business opportunities, delivering compelling presentations, and achieving sales targets. This position is based in Singapore, with the flexibility for some remote work.

This role is open to residents in Singapore only (PRs & SCs).

Qualifications

* • Strong skills in Sales, Account Management, and Business Development

* • Excellent communication and presentation abilities

• Proven ability to build and maintain strong client relationships

* • 1 - 3 years of Experience in the HR, recruitment, or staffing industry, particularly within the F&B and hospitality sectors

• Knowledge of labor laws and regulations in Singapore

• Demonstrated track record of meeting and exceeding sales targets

* • Strong negotiation and closing skills

Loading and Unloading of baggage and Cargo

Pallet build up, Pallet Shrink wrapping

Writing of daily summary operations report

Corresponding to clients' on thier requirements via email

Using of Scanners to scan baggage and cargo

Supervising service crew

Able to work independantly

Able to spot and rectify discrepancies immediately

Have a valid Airfield Driving Permit.

Able to work 8hours shift (1000-1800) ( 1800-0200) (0200-1000)

The Executive (Operations Excellence) plays a crucial role in ensuring the quality and effectiveness of our FS processes and operations. This individual will have relevant experience in the F&B industry, be responsible for coordinating and conducting audits, identifying areas for improvement, and collaborating with stakeholders to implement recommendations. The Executive (Operations Excellence) will also contribute to the development and documentation of processes and procedures.

Responsibilities

• Audit Coordination and Execution:
• Plan, coordinate, and execute operational audits in accordance with established schedules and procedures.
• Collaborate with team members to ensure timely completion of audits.
• Identify areas of weakness, improvement opportunities, and associated risks.
• Develop and propose recommendations to address identified issues.
• Prepare comprehensive documentation and reports to support audit observations and findings.
• Stakeholder Communication and Follow-Up:
• Effectively communicate audit observations and findings to relevant stakeholders and senior team members.
• Conduct follow-up reviews with stakeholders to assess the implementation of audit recommendations.
• Process Improvement and Documentation:
• Assist in the creation and documentation of key processes, standard operating procedures (SOPs), and process flowcharts.
• Time Management and Ad-Hoc Duties:
• Manage time effectively to meet deadlines and maintain a positive attitude.
• Perform additional duties and projects as assigned or requested.

Others

• Work location: FairPrice Hub (next to Joo Koon MRT station)
• Working hours: Monday - Friday, 8:30am - 6pm

Requirements

• Diploma/ Degree in any discipline
• Motivated team player with a proven ability to deliver results.
• Strong technical skills, analytical mindset, and data analysis expertise.
• Pragmatic approach, balancing theoretical knowledge with practical considerations.
• Familiarity and knowledge of the food service industry, trends, best practices, and regulatory requirements
• Understanding of food safety, hygiene, and quality control regulations.

We are seeking a detail-oriented and resourceful Operations Support Specialist who is passionate about enhancing operational efficiency and making a positive impact on an emerging team. The ideal candidate has experience working across medium to large-sized teams with diverse stakeholders, excels in solving ambiguous challenges, and will come with some knowledge of APIs and SQL.

Responsibilities:

• Run daily standup meetings and monitor/manage daily customer support tickets for prioritization and triage.
• Update the status page for product issues when necessary.
• Support daily hand-over activities across different regions.
• Assist regional customers with seasonal campaigns.
• Follow internal processes to triage and support regional escalations.
• Coordinate and prepare content for regional monthly meetings.
• Notify customers about expiring API product versions.
• Track and report on operational performance and conduct ad-hoc data analyses.
• Identify and drive process improvements, contributing to operational excellence initiatives.

Essential Skills & Experience:

• 2–4 years of experience providing operations support in a technical environment.
• Customer-oriented mindset with strong empathy and understanding.
• Exceptional attention to detail, capable of executing standard workflows while adapting to evolving business needs.
• Passion for learning and understanding technical concepts.
• Creative problem-solving and troubleshooting skills.
• Proven ability to multitask and prioritize effectively in a fast-paced environment.
• Experience in using SQL for data driven analysis and investigation.

This is a long-term contract role.

DUTIES AND RESPONSIBILITIES

• Provide administrative support to ensure overall efficient operation of the audit team
• General administrative duties such as preparing, sorting, scanning and filing of
  documents mails and emails, etc
• Assist with the preparation of audit engagement letters, etc
• Collaborate and work with the department’s stakeholders in providing updates to the
  wider team
• Assist with the preparation of, and disseminating the audit bills to client
• Assist with the collections of Audit bills and keeping the Audit team’s aging in check
• Coordinate staff activities
• Act as the point of contact between Staff and internal/external stakeholders
• Manage emails including checking incoming/outgoing emails and following up as
  necessary
• Schedule and coordinate appointments and meetings
• Prepare reports and documentation for meetings and appointments
• Assist with other ad-hoc administrative and project requirements as assigned by the
  Managers

REQUIREMENTS

• At least 2 year(s) of working experience in the related field is of advantage for this
  position
• Proficient in computer skills especially Microsoft Office applications
• Meticulous and possess analytical and problem-solving skills
• Effective verbal, listening and written communication skills
• Strong interpersonal skills;
• Effective organisational and time-management skills
• Follow instructions clearly and accurately within a timely fashion
• Proactive and enthusiastic about delivering positive results
• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in
  Business Studies/Administration/Management or equivalent.
• Executive experienced in Secretarial/Executive & Personal Assistant or equivalent would be of added advantage.