Hotel Guest Service Officer - Chinatown / Training Provided

• Chin Swee Rd (near Chinatown MRT)
• 5 days (8 hrs/day including 45 mins break)
• Shift hours: 7am – 3pm; 3pm – 11pm; 11pm – 7am
• $2200 - $2500

Responsibilities:

• Perform guests check in or check out according to hotel procedures and service standards.
• Handles guests’ inquiries or complaints promptly while ensuring guest satisfaction.
• Perform cashiering and updating of guest records.
• Handles all incoming calls for guests or internal departments.
• Performs other related tasks.

Requirements:

• Must be able to work on 3 rotating shifts, including weekend and public holidays.
• Training provided

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Clinic Manager | Napier

Working day: 5.5 days work week
Working Hour: Monday to Friday (8.30am – 5pm) | Saturday (8.30am – 1pm)
Salary range: $4,000 - $4,800 + AWS
Location: Near to Napier Mrt

Job Responsibilities:

• General nursing duties – dispensing medications, basic blood taking skills, injection.
• Assist doctor during procedures.
• Front desk duties such as answering patient enquiries, financial counselling, and cashiering.
• Phlebotomy
• Manage the clinic and supervise junior employees.
• Inventory management / drug orders
• Other duties assigned by the doctor as required.

Responsibilities:

• Professional Certificate in Nitec/Diploma/Degree
• At least 2 years above experience in the related field
• SNB Registered

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Highlights

• Basic + Commission + Bonus!
• Great Medical Benefits and Staff Purchase
• Engaging and Positive Workplace Culture

Job Description

Responsibilities:

Customer Service:

• Provide exceptional customer service by addressing customer inquiries, concerns, and complaints via phone, email, or chat.
• Maintain a positive and professional attitude while assisting customers with their needs.
• Ensure timely and accurate resolution of customer issues to enhance customer satisfaction.
• Build and maintain strong customer relationships to drive customer loyalty.

Telemarketing:

• Conduct outbound calls to potential customers to promote products or services.
• Generate sales leads and schedule appointments for sales representatives.
• Deliver persuasive and compelling sales pitches to prospective customers.
• Follow up on leads and inquiries to convert them into sales opportunities.
• Achieve individual and team sales targets.

Administrative Support:

• Maintain accurate and up-to-date customer records and sales activities in the CRM system.
• Provide administrative support to the sales team, such as data entry and report generation.

Requirements:

• Proven experience in customer service and telemarketing roles.
• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Ability to handle customer inquiries and complaints with professionalism and empathy.
• Results-oriented mindset with a focus on achieving sales targets.
• Proficient in using CRM systems and telemarketing tools.
• Good organizational and time management skills.
• Ability to work well in a team and collaborate effectively.
• Resilience and ability to handle rejection.
• High school diploma or equivalent. Additional certifications or training in customer service or sales will be a plus.

Responsibilities

• Responsible for supporting the implementation work for the EES system/ CCTV
• Responsible in performing Preventive Maintenance (PM) on the EES system/ CCTV
• Responsible for troubleshooting work when issues arises

Requirements

• Min Nitec in Electrical/Electronic/Engineering or related discipline
• Min 1 years of working experience in installation / Servicing of CCTV and network switch or EES

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

• Acquire approval scope of works and ensuring compliance with regulations and project requirements.
• Prepare and develop detailed schedule for project implementation.
• Oversee and manage all aspects of the construction process, including Builders; and M&E works, to
• ensure timely completion and quality standards.
• Carry out site meetings with the client and all sub-contractors to review progress, address any issues.
• Prepare and review quotations from sub-contractors, and assign them according to project needs
• Create and track project costs and providing regular reports on project profitability.
• Perform testing and commissioning of Builder, LAN, M&E works, etc.
• Carry out thorough handover inspection with the client to obtain endorsement and ensure their
• satisfaction.
• Address and promptly rectify any defects identified.
• Gather and provide As-Built Drawings and Fire Safety Certificate for the landlord or clients.
• Ensure up-to-date claims and variations, obtaining approval and endorsement.
• Prepare and provide a progress payment claims and variation orders for billing.
• Submit the drawing in a timely manner to achieve the release of renovation deposits.

Requirements:

• Bachelor’s Degree or Diploma in Engineering, Project Management or Quantity Surveyor
• With at least 4-6 years of experience with leadership role in Construction or Design Industry.
• Excellent analytical and organizational skills.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button

below to send in your resume or send to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may

collect, use or disclose your personal information for purpose in connection with the services provided

by us.

• Overall, responsible for the Crewing and Vessel Operations.
• Supervise vessel in accordance with international regulations, local regulation/standard.
• Perform cost analysis, estimating expected costs for the vessel operation.
• Conduct risk assessment; provides recommendations for mitigations of risk.
• Handle questions, concerns, and complaints throughout the vessel management.

Requirements:

• Degree and above
• At least 5 years of handling dredging and coastal engineering projects and ship management experience.
• Strong in development of statements of qualifications and proposals.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Check, Sort & Pack Laundry items
• Pressing of laundry items
• Reject of any items that are not up to quality standards
• Opportunity to learn other similar & related jobs within the company

Have to be meticulous and detailed. Simple work.

Able to commit 5 days a week. 9am-6pm.

able to work on Weekends / PH will be a plus

Days & timing are flexible. can be discussed

• Provide instruction and training to customers for start-up and operational of UPS and DC systems.
• Collaborate closely with customers and engineers to ensure site work is done in a safe manner.
• Maintaining track of maintenance contracts and ensuring prompt completion of tasks.
• Assist and provide technical support to customers for UPS and DC systems and coordinate with end-users for onsite battery installation, commission, repair and maintenance.

Requirements:

• Minimum Diploma in Electrical/ Electronic Engineering or equivalent.
• At least 5 years of relevant experience in UPS and DC power industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

• Maintain, troubleshoot, and repair container handling equipment at PSA, depots, and workshops.
• Conduct scheduled preventive maintenance services for equipment.
• Respond to customer breakdown calls promptly.
• Assist in assembling, installing, testing, and commissioning new equipment.
• Work on various equipment types: Reach stacker, empty container stacker, terminal tractor, and heavy forklift.

Requirements:

• ITE in Mechanical/Electrical/Automotive or equivalent.
• Possess Forklift or Class 3 driving licenses.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22109628

Location: Funan Mall

Working Days: 5 days per week (Total 50 hours, rest days will be on a weekday)

Working hours : 5 days // 10.30 – 21.30 hrs (1 hr break)

2 meals provided

Salary : $2600 - $3500 and onwards depends on experience

Responsibilities:

1. Staff recruitment, training and supervising • Applies to both full-time and part-time staff • Organise regular appraisals with staff and provide recommendations to Management for confirmation/promotion • Plan and oversee staff duty roster • Handle staffing issues and issues between staff members • Manage staff behaviour, etiquette and grooming at the workplace
2. Managing budgets • Provide monthly expenditure estimates and making sure budgets are well kept to
3. Compliance matters • Ensure that restaurant adheres to licensing, hygiene and health and safety legislation/guidelines
4. Promoting and marketing the business • Gather on-ground sentiments and suggest workable promotions and marketing tactics to increase sales • Upselling of products • Secure and run events for the outlets, and provide the highest of service standards to clients
5. Managing stock • Order supplies according to given budget • Manage stock levels and ensure inventory is always kept up to date • Maintain good relationships with all suppliers
6. Handling customers • Entertain both enquiries and complaints on a quick turnaround time • Make sure all staff are well trained in taking reservations, greeting customers, giving customers advice on restaurant matters, basic problem solving and service recovery • Ensure high standard of service quality is adhered to
7. Basic finance/admin/HR tasks
8. Keep all statistical and financial records of the business in order
9. Set up SOPs and ensure all staff adhere
10. Oversee paperwork and ensure accuracy during submissions of items
11. Roaster planning and Manpower planning
12. Managing Sales • Ensure that outlet archive minimum monthly sales targets • Assess and improve profitability of the business • Constantly make improvements to the day-to-day running of the business and assist in developing the brand(s)
13. Management role • Work hand in hand with Management to achieve maximum profitability and positive brand image for the business • Weekly operations report and update on challenges and relevant solutions
14. Adhoc tasks as assigned by management

Job Description & Requirements

• $13/ hr
• 2 month is ok (can extend)
• 5 days work week
• No experience needed
• Uniform provided

Job Scope:

1. Receiving incoming stock
2. Delivering of duty free orders into departure gate hold rooms
3. Assisting to top up display stocks at the stores
4. Assisting in IShop Changi fulfilment in the picking and packing of orders
5. Any other ad-hoc duties as assigned by the Supervisors or Retail Managers

POSITION PURPOSE
Manage Marine Service matters for Southeast Asia markets, enhance service standards and implement 3S policy together with Units Sales and Parts. Provide quick response to market and serve as linking bridge between HQ and market

1)Assist superior to achieve set objectives
2)Liaise and communicate regularly with Distributors, dealers and HQ. Market monthly reports to superior and HQ.
3)Strengthen Service Network (3S and Service Standard)
* Continual education and training for distributors/dealers
* Support Distributors in their service activities including onsite field service
* Support workshop setup
* Assist and follow up distributors’ product registration status
4)Technical Support for Distributors and Dealers
* Support distributors and dealers for technical inquiries
* MI (Market Information) processing
* Prepare & issue Technical Bulletin for Dealers
5)Manage product registration and warranty administration
* Management of distributors and dealers product registration
* Warranty administration for dealers
6)Any ad-hoc duties assigned by superior

Job Requirement

Education and Qualifications: Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
Practical Experience: At least 1 years’ Technical Service in Automotive/Marine Engineering
Professional Business Skills: PC literacy. MS office skills
Interpersonal & Social Skills: Good oral and written communication skills. Resourceful team player and yet able to work independently
Computer Skills: Microsoft Office-suite
Other Requirements: Able to travel, Passion in marine industry

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 18926 Technical Service Executive (Automotive/Marine Engineering, Motor) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Job Description

• Industry/ Organization Type: Shipbuilding and Repairing Service Provider
• Position Title: Repair / Service Engineer (Marine)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5.5 days (Mon-Fri: 8 am-5 pm, Sat: 8 am-12 pm)
• Salary Package: Up to SGD 4500 + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Conduct repair operations and oversee them meticulously onboard vessels, in port areas, anchorages, or shipyard settings.
• Manage and oversee the scheduling and execution of projects to ensure prompt completion.
• Perform assessments and determine cost estimates for repair requests.
• Understand technical drawings.
• Generate detailed technical and service reports, compile worklists, and maintain comprehensive documentation.
• Foster strong, collaborative relationships with clients and colleagues across all organizational levels.

APPLY NOW!!

• Min. ITE in Marine / Mechanical Engineering
• Min. 3 years experience in a similar capacity in marine industries
• Proficiency in Microsoft Office
• Comfortable working on weekends if required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66173 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Responsibilities:

• Develop media relations strategy, seeking high-level placements in print, broadcast and online media
• Coordinate all public relations activities
• Direct social media team to engage audiences across traditional and new media
• Leverage existing media relationships and cultivate new contacts within business and industry media
• Manage media inquiries and interview requests
• Monitor, analyze and communicate PR results
• Build relationships with thought leaders to grow industry awareness
• Maintain a keen understanding of industry trends affecting clients and make appropriate recommendations regarding communication strategy surrounding them
• Other duties as assigned

Requirements:

• At least a Diploma holder
• Min 3 years experience in the PR related
• Proven track record designing and executing successful public relations campaigns

Our Client is a Manufacturing MNC. Due to their current expansion plan, they are looking for a Regional Manufacturing Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Collaborate closely with various sites across the APAC to ensure consistent and robust performance, advocating for best practices and excellence.
• Responsible for the the overall performance of sites, ensuring accurate forecasting and streamlined production processes.
• Identify and suggest opportunities for continuous improvement in processes, methods, and the integration of new technology.
• Support local plant managers in day-to-day operations, fostering positive outcomes in production targets and maximizing yields at the lowest Cost of Goods Sold.
• Ensure alignment of plants with quality/CSR requirements from certification bodies and customer audits, securing successful certification/re-certification and resolving audit findings.
• Any ad-hoc duty as assigned

Requirements:

• Min degree in Mechanical/Electronic/Manufacturing Engineering.
• Min 7 years of proven experience as an operational leader in a high-volume manufacturing environment.
• Good understanding of manufacturing processes, quality control principles and manufacturing costing.
• Sounded Knowledge in lean manufacturing principles and Six Sigma
• ISO qualifications are highly preferred
• Comfortable with regular travelling with short notice, may up to 60% per month.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

• Assist and report to Director of Finance in all areas relating to finance operation, project, financial reporting, management analysis, consolidation and all treasury related matters.
• Work with team members and stake holders to compile data /information for variance / trend analysis, conduct market research, and consolidate analysis to support decision making.
• Prepare/review materials, input, analysis, reports and presentations for senior management meetings, board meetings, parents’ townhall and other purposes.
• Assist in designing, communicating and implementing new finance / procurement templates and forms to promote the digitalization of internal process wherever required.
• Ensure smooth AP functions by overseeing the AP team to collate, verify and process payments and staff reimbursement within the internal timeframes.
• Streamline AR functions by participating in AR projects
• Supervise/ carry out the month end and year end closing process, review / prepare journal entries, bank reconciliation and monthly schedules.
• Prepare and update cash flow forecast, monitor cash positions and manage all bank and investment related matters
• FD placement/renewal, purchase / disposal of ST investments, repayments/drawdown/ rollover of bank loans, etc.
• Ensure compliance of budget control by preparing/reviewing/monitoring budget vs actual reports
• To be actively involved in the change process
• To be part of the project leadership in the assigned IT related projects for Finance/Procurement team

Requirements

• Bachelor/ Master’s Degree in Accounting, Finance or other equivalents, or professional degrees (e.g. ACCA)
• Hands-on experience in all areas of finance operation, GL, AR, AP, FA and treasury function for at least 5 years
• Good knowledge and hands-on experience of financial planning and analysis, budgeting, forecast, strategic planning and board reporting
• Full hands-on experience in handling both external and internal audit
• Being IT tech savvy in learning new systems and designing new templates using IT tools
• Good knowledge of Financial Reporting Standards of Singapore and Charity Accounting Standard
• Excellent knowledge and experience in designing internal controls, policies, and standard operating procedures is highly desired
• Prior Big 4 CPA firm experience and familiar with Charity Acts and other charity regulations in Singapore would be an added advantage
• Experience in leading a small team with 3-4 members

5 days' work week and near to Hillview MRT Station.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

• Overall, responsible for planning, coordinating, directing and evaluating the resident care activities.
• Supervise the nursing team and ensure staff provides quality and safe care at all times.
• Display clinical leadership in delivery of care and nursing practice.

Requirements:

• Diploma in Nursing with valid practicing license with SNB.
• At least 4 years of clinical and nursing management experience and in Psychiatric/Geriatric setting.
• Positive, compassionate and customer service oriented with strong communication and leadership skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a well-established MNC, one of the leading players in the Machinery Manufacturing sector. Due to their current expansion plan, they are looking for a Field Service Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Analyze errors and perform repairs to electronics, mechanics, etc
• Collaborate with relevant personnel form Service Center to determine solutions.
• Document all completed service and maintenance work/report.
• Conduct electrical and mechanical installation of equipment and provide commission for installation
• Provide preventive maintenance and advice to customers on servicing equipment and spare parts
• Implement service-updates and data protections.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma or Degree in Mechanical/Mechatronic/Electrical Engineering or other relevant field studies
• Minimum 3 years’ relevant working experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Oversee outlet sales, operations, marketing and processes with a view to growing revenues.

· Lead, manage and motivate a team of customer service consultants and therapists to achieve their goals.

·

· Evaluate staff performance, provide feedback and coaching on an ongoing basis. Implement measures to improve performance measures.

· Maintain effective communications with management to ensure smooth and compliant operations of all outlets.

· Work closely with the outlets on the execution of sale and promotional activities.

· Handle customers' feedback/complaints, provide service recovery effectively.

· Periodically review, maintain and update policies.

Roles & Responsibilities

• Inspect food preparation and serving areas to ensure observance of safe, sanitary food-handling practices. Turn or stir foods to ensure even cooking.
• Season and cook food according to recipes or personal judgment and experience. Observe and test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
• Portion, arrange, and garnish food, and serve food to waiters or patrons. Regulate temperature of ovens, broilers, grills, and roasters. Substitute for or assist other cooks during emergencies or rush periods.
• Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption. Estimate expected food consumption; then requisition or purchase supplies, or procure food from storage.
• Carve and trim meats such as beef, veal, ham, pork, and lamb for hot or cold service, or for sandwiches. Coordinate and supervise work of kitchen staff. Consult with supervisory staff to plan menus, taking into consideration factors such as costs and special event needs.
• Preparation of menus relevant to a diversity of clients
• Must need to work on weekends and public holidays
• Must have Proficiency to speak English, tamil, Hindi and Malay

Our client is a well-established MNC, market leader in the Industrial Machinery industry. They are looking for a Regional Finance Manager to assist their team for the next phrase of their business. They are located in the Central – easily accessible.

Responsibilities of Regional Finance Manager:

• Ovesee company's accounting and implement strategic Finance department's strategy
• Notify the company’s operational team of unusual accounting fluctuations
• Monitor/Review the company’s account reconciliations
• Monitor the company’s annual audit process
• Handle company matters related to Goods and Services Tax (GST) and taxation
• Evaluate and submit the necessary GST returns on a quarterly basis
• Establish/review internal controls in the Finance team, implementing new controls if required
• All other adhoc duties as assigned

Requirements:

• Minimum Degree in Accountancy or other equivalent qualifications/certifications
• Minimum 5 years of relevant MNC working experience, with regional exposure
• Prior Taxation and Treasury experience is highly prefered

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Job Description:

• Oversee and guide the operations team in overseeing the day-to-day operation, maintenance, and preservation of the property and facilities
• Manage the facilities of buildings, encompassing asset enhancement, contractor supervision, client communication, and operational oversight
• Respond to client feedback and service requests, coordinating with contractors for all maintenance issues
• Compile, organize, and analyze operational data and reports to identify areas for continuous improvement\

Requirments:

• Minmum Degree
• Minimum 5 years of experience in facility management
• Knowledge in usage MS-office
• Security Clearance is required

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Job description

• Plan, coordinate, and oversee facility maintenance, renovation, and upgrade projects from initiation to completion.
• Develop project scopes, objectives, and timelines in collaboration with clients and stakeholders.
• Create detailed project plans, schedules, and budgets, and track progress against milestones and deliverables.
• Lead project teams, including internal staff, subcontractors, and vendors, to ensure effective execution of project tasks and objectives.
• Conduct regular project meetings and communications to provide updates, address issues, and resolve conflicts as needed.
• Manage project risks and issues, and develop contingency plans to mitigate potential impacts on project schedule, cost, or quality.
• Ensure compliance with regulatory requirements, safety standards, and quality assurance protocols throughout the project lifecycle.

Requirements

• Hold a Diploma in Engineering or Building
• Minimum 5 yrs working experience
• Must be familiar with submission process of building plans for local authorities' approval

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Human Resource Manager to be part of their team for ongoing transformation projects. They are located in the West.

Duties of HR Manager:

• Manage all aspects of HR functions daily.
• Assist in recruiting top talent by assessing applications, shortlisting, and conducting onboarding.
• Handle work pass applications and oversee the process.
• Administer payroll and handle related matters.
• Provide guidance to Department Heads on performance management and resolve employee issues.
• Foster positive work relationships, morale, and productivity.
• Analyze business needs and trends to offer effective HR solutions.
• Identify process gaps and drive necessary changes for better HR practices.
• Support management with ad-hoc admin/HR tasks.

Requirements:

• Bachelor's degree in Business or HR related discipline.
• Min 10 years of HR with supervisory experience
• Possess full spectrum of HR experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Join our Consumer & Community Banking (CCB) Production Management, Mission Control Incident Management (MCIM) team, where we manage critical incidents round the clock. Our team, spread across Columbus/Houston and Singapore, is responsible for incident management of CCB applications.

As an Applications Support, Major Incident Manager, Associate in the Consumer & Community Banking (CCB) Production Management, Mission Control Incident Management (MCIM) team, you will be entrusted with end-to-end incident management responsibilities of the CCB applications. As part of our incident management team, you'll use your creative and critical thinking skills to drive incident management bridge calls. You will interact with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents.

Job responsibilities

• Owns and drives incident management bridge calls and chats with production management, application development, infrastructure teams, and senior leadership with the purpose of remediating impacting incidents

• Establishes strong command and control of an incident, establishing clear accountability/ownership and methodical evaluation of complex issue scenarios

• Adheres to critical process and procedure, and appropriate escalations in support of production incidents

• Applies technical/environmental knowledge and experience to develop and drive appropriate tasks, forming paths to resolution

• Distributes clear and concise communications, summarizing incidents and the business/customer experience to a wide group of technical and non-technical audiences

• Captures and documents incident data accurately

• Prepares appropriate materials and follow ups to hand-off to the Root Cause Analysis phase in the Problem Management process

• Provides 24x7 production support coverage on rotational basis as part of global follow-the-sun team (12-hour shift pattern with no night shift)

Required qualifications, capabilities, and skills

• Bachelor's Degree in Computer Science/Information Systems/Engineering or related disciplines

• Minimum 5 years of experience in incident management, IT service delivery, IT service desk, IT operations in an enterprise scale environment

• Extensive customer service, communication, and client interaction skills

• Good working knowledge of Service Now, JIRA and SharePoint

• Knowledge of AWS Cloud, Kubernetes and monitoring tools (Splunk, Dynatrace, etc.)

• Basic knowledge of application development

• Possess analytical, critical thinking and troubleshooting skills

• Strong ability to think and act independently to resolve production issues

• Ability to act with a sense of urgency and agility

• Ability to multitask in a fast-paced environment utilizing multiple tools

• Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=c609d8a02c9c392351df1b2431ed612e