Job Description

• Industry/ Organization Type: Logistics
• Position Title: Customer Service Officer (Sales Support)/ Sales Admin
• Working Location: Loyang
• Working Hours: 5.5 days, Mon - Fri (9 am – 6 pm) Sat (9 am – 1 pm) (alternate Saturday upon confirmation)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Handle daily rate enquiries from local customers and overseas agents.
• Timely response for all enquiries with multiple solutions and accuracy.
• Negotiate with carriers and co-loaders for best freight rates to ensure the profit margins and targets are met.
• Handle RFQs.
• Communicate and coordinate with operations team for efficient execution of shipments.
• Understand and analyse market trends, assist with providing pricing strategies for clients.
• Develop key account business through regular communication, efficient pricing and follow-ups.
• Report generation.
• Other ad-hoc duties may be assigned.

APPLY NOW!!!

• Candidates without experience are welcome to apply. Training will be provided.
• Proficient in Microsoft Office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66077 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing/Engineering
• Position Title: Sales Account Manager
• Working Location: Tuas
• Working Hours: 5 days (8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $5,600 + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Drive sales and provide excellent customer service
• Manage customer accounts
• Build and maintain good customer relationships through regular and effective communications
• Handle customers’ enquires and propose solutions that meet their requirements
• Work with various departments to respond to customers’ technical queries
• Review customer’s quotation requirements against company’s resources and capabilities
• Follow-up with customers on quotations submitted to secure orders
• Perform contract review to ensure requirements match quotation’s terms of supply and ensure documents/information are sufficient for production and delivery
• Plan and execute sales strategies
• Conduct presentations and customer visits
• Prepare daily/weekly/monthly Sales statistics and reports
• Other duties as assigned

APPLY NOW!!!

• Degree/Diploma in Mechanical Engineering or related discipline
• 2-3 years of relevant experience is an added advantage
• Understands BOM and Drawings
• Proficient with MS Office suite (Excel, PowerPoint, Word)
• Prior experience with ERP systems preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65735 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: MNC Industrial Electrical Technical Solutions Provider
• Position Title: Service Technician (Electrical/Electronic)
• Working Location: Central – Toa Payoh
• Working Hours: 5 days / Monday to Friday: 8.30 am-5.30 pm
• Salary Package: Up to SGD 2800 + Bonus
• Duration: Permanent

Key Responsibilities

• Provide technical support to the Sales and Project teams
• Perform general servicing, repair, testing, and troubleshooting of industrial electrical products
• Carry out site works as and when required

APPLY NOW!!!

• Min. NITEC certificate in Electrical / Electronic Engineering
• Experience in related field is a plus
• Training provided to an inexperienced candidate
• Able to work independently and a strong team player

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65890 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

The purpose of this position is to support and manage the dredging vessels (Crewing, Vessel Operation and etc). The candidate will have experience in managing vessels in a shipping industry or other, excellent organisational and communication skills, strong attention to detail and the ability to work independently and collaboratively with a team.

Responsibilities:

• Communicate with vessel and other team and keep the safe & smooth vessel operation together team members.
• Manage vessel in accordance with international regulations, local regulation/standard.
• Conducts cost analysis, estimating expected costs for the vessel operation.
• Solve any trouble including accidents together team members.
• Conducts risk assessment; provides recommendations for mitigations of risk.
• Addresses questions, concerns, and/or complaints throughout the vessel management.

Requirement:

• Bachelor’s Degree in Navigation and/or Ocean Engineering or related field.
• At least 10 years of relevant experiences in ship management experiences or its related field
• Experience in managing complex dredging and coastal engineering projects.
• Experience in development of statements of qualifications and proposals.
• Experience in managing a team.
• Skill of Japanese speaking

Job Description & Requirements

Job Description:

Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registtration ID :R1765753

Job Details

• Freight forwarding MNC
• Located at Changi Airfreight centre
• Perm role with comprehensive benefits - AWS, Variable bonus, 15 Days Annual leave (starting), medical benefits (Unlimited)
• Working days & hours: Monday to Friday, Office hours

Job Scope

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Negotiate and manage contracts with airfreight partners.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Actively participate in assessing Airfreight inquiries, negotiating block space agreements, and pricing discussions.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, Business, or related field (preferred).
• Minimum 3-5 years of experience in Airfreight and project management within a freight forwarding company.
• Proficiency in preparing quotations, budget control, and project execution.
• Familiarity with intercom systems to facilitate efficient communication.
• Strong understanding of international shipping, customs regulations, and trade compliance.
• Exceptional organizational and multitasking skills.
• Excellent interpersonal and communication skills for client interactions.
• Ability to work autonomously, handle pressure, and meet deadlines.
• Previous experience handling key clients and delivering high levels of client satisfaction.

Interested applicants, please send your resume to

[email protected] or you may press apply now

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

Responsibilities:

• Act as a point of contact and lead end-to-end project/program management
• Provide regular project updates and ensure effective communication with stakeholders.
• Participate in User Acceptance Testing (UAT), including test case planning, script preparation, monitoring progress, and providing status updates.
• Work closely with business units and operations managers to support their initiatives and campaigns, analyzing potential impacts from projects and initiatives.
• Data-driven and structured approach to perform analysis and meet analytical requirements.
• Ensure compliance with risk and Business Continuity Planning (BCP) requirements and guidelines.
• Coordinate and manage all BCP-related activities, including fire drills, power shutdowns, tabletop exercises, and year attestation.
• Organize and coordinate team engagement activities, such as EXSA Award and team bonding events.
• Demonstrate creativity and innovative thinking in sourcing materials and content for the department newsletter.

Requirements:

• Degree in Business, Finance, or any related discipline.
• Minimum of 3-5 years of relevant experience in financial services, banking operations, deposit products, account services, or project management.
• Ability to work well under pressure, maintaining accuracy and commitment.
• Excellent multitasking skills, with the ability to manage multiple assignments simultaneously.
• Proven problem-solving skills, with the ability to drive positive changes and outcomes.
• Good communication, presentation, and stakeholder management skills.
• Meticulous attention to detail and a systematic approach to tasks.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Key Responsibilities:

• Support the sales team in client relationship management and sales activity coordination.
• Assist in the preparation and organization of sales documentation and proposals.
• Facilitate communication and coordination between sales, procurement, and other departments.
• Contribute to the procurement process, including communicating with suppliers, processing orders, and managing inventory.
• Participate in analyzing sales and procurement data to help identify trends and opportunities.
• Maintain accurate and organized records for sales and procurement activities.

Qualifications:

• Strong interest in sales and procurement processes.
• Excellent organizational and communication skills.
• Detail-oriented, with a systematic and efficient approach to tasks.
• Ability to work collaboratively in a team and adapt to varied tasks and projects.
• Prior experience in sales or procurement is a plus, but not required.

We are a company that values innovation, efficiency, and the growth of our team members. This role is perfect for individuals seeking to gain practical experience in a dynamic environment that blends sales and procurement.

Our inclusive and supportive work culture emphasizes professional development and offers various opportunities for advancement. If you're eager to embark on a career path that combines sales and procurement in a dynamic role, we invite you to apply and join our team.

We are on the lookout for like-minded team players to join our unique restaurant at Jewel Changi Airport!

A Bornean themed restaurant - first in Singapore - that offers creative Bornean cuisine and cocktails by a lively team.

ROLES AND RESPONSIBILITIES:

- Greet customers at the door and arrange seating.

- Take orders and make recommendations for food.

- Serve food and beverages in a positive and courteous manner.

- Performs cashiering duties when required.

- Perform daily operational tasks such as restocking, opening, closing, cleaning and other support duties as instructed by Supervisor.

- Ensure consistency in delivering high-quality service.

- Practice food hygiene, workplace cleanliness and equipment safety handling.

- Perform any other ad-hoc duties as assigned by company

REQUIREMENTS:

- No experience required.

- Experience, knowledge and ability to work in a restaurant are a bonus.

- Good command in English.

- Self-discipline and hardworking.

- Able to align with company's vision and direction.

- Responsible and trustworthy.

- Proactive team player.

- Pleasant personality and good attitude.

Please whatsapp Emily at +6010-9696389 to submit your interest.

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Project Manager / Project Lead
• Working Location: Tampines
• Working Hours: 6 working days (Mon to Sat, 8.30 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + OT + AWS + Variable Bonus + Transport Allowance + Mobile Allowance
• Duration: Permanent

Key Responsibilities

• Manage and oversee the day-to-day construction management of the project and provide timely updates
• Deliver project on time, to budget and to other agreed criteria within corporate guidelines including the client’s requirements
• Represent company to lead projects
• Motivate and lead team in executing and completing projects successfully with management’s desired end-result
• Execute project innovatively with better methodologies in time and cost management
• Responsible for all site matters
• Ensure compliance with all governmental and building regulations
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Diploma/Degree in Civil/Structural Engineering recognised by Singapore Professional Engineers Board (PEB) or Building and Construction Authority (BCA)
• Minimum 3 years of relevant working experience in the construction industry
• Working experience in Governmental projects such as HDB, LTA, JTC is an added advantage
• Possess knowledge in the preparation of necessary documentation as required such as Monthly Progress Report, Budget Report, Master construction Programme (using MS Project), Method Statements of works, etc.
• Proficient in MS Office and AutoCAD

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65920 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Responsibilities include, but are not limited to:

*Responsible for the outlet's P&L and work in-line with given budget statement

*Analyze and manage financial results of the outlet to ensure maximum profitability.

*To ensure that the outlet is maintained for its quality control standards, grooming, appearance, discipline, safety administration, cleanliness and hygiene etc are maintained in all areas.

*To ensure restaurant Inventory is up-to-date and all equipments are properly maintained

*In-charge of restaurant SOP/Risk Management and Workplace Safety /FSMS-Food Safety Management System/Outside Catering SOP, training and coaching of all service crews and overseeing kitchen members

*Ensure that all products are prepared and presented in accordance with company standards as instructed by the CEO and his assigned personnels.

*Monitor and control food/beverage to minimize wastage and spoilage

*Create/plan your own marketing proposal for your outlet, plan festive menus in advance together with your head chef and work closely with the Marketing Department to launch all proposals.

*Excellent leadership skills and lead by example and take complete ownership of the restaurant.

* The ability to command and lead a high volume kitchen and service operations including outside catering

*Any ad hoc projects as assigned by the CEO and his assigned personnels.

Requirements:

*Must have at least minimum 2 years of working experience as a restaurant manager and or cum sommelier, managing either: European, Mediterranean, Spanish and or French cuisine .

*A Diploma holder /others relevant certificate

*This job description is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the skills and responsibilities required to do this job successfully.

*Please send CV to [email protected]

perform timely pickup and deliveries (including POD) of shipments for company-assigned areas

perform on-road audit & submission of shipping documents as well as updates

via company's mobile app

need to be familiar with Singapore roads

ability to walk, life and carry heavy items (up to 35kg) for extended periods.

able to read and converse in basic English to liaise with customers

able to drive home company vehicle

employee must financilaly responsible for any parking or traffic summons while driving the company vehicle

employee must report all accident with 24 hours of the occurance

Monday-Friday 08:00am -18:30pm. Saturday 09:00 -13:00

The Role:

Our Client is a luxury fashion brand that originated in France. We seek a Regional Logistics Manager to manage all merchandise and non-merchandising between origin and stores within the SEA markets.

Job Responsibilities

• Support logistics process flows and ensure smooth operations for both B2B and B2C
• Manage all the logistics operations related to new store opening, events and the launch of new markets in SEA
• Manage regulatory process, import/export license application/renewal across the SEA
• Negotiate service agreements and price with the freight forwarders/3PL.
• Provide routine and ad hoc KPIs/Reports to management
• Oversee the 3PL warehouses operations (B2B and B2C)
• Establish SOP for warehouse daily activities. Review and control its effectiveness and efficiency in meeting operational requirements
• Support retail supply chain projects and ad hoc assignments. Ensure the execution with feedback for improving operation efficiency.

Job Requirements

• University educated, graduated in disciplines related to supply chain and logistics, operation management or business-related subjects
• Minimum 8 years’ relevant logistics manager experience
• Background in Luxury or FMCG retail industry is a plus
• Analytical, problem solving and continuous improvement mindset
• Strong numerical sense and excellent MS Excel skills to provide accurate analysis
• Good leadership, time management, interpersonal & organisational skills

Registration No: R22104771

EA Licence No: 22C1376

RESPONSIBILITIES:

• Ensure compliance and continuous improvement of quality and food safety systems aligned with internal and external standards.
• Assess the feasibility and acceptance of internal and external requirements and expectations.
• Coordinate and assist in the implementation of change management processes and monitor progress.
• Review and analyze data to provide regular updates on food safety, quality, and service trends.
• Continually evaluate and trend process controls, food safety, and quality programs, and recommend appropriate improvements.
• Monitor and support the resolution of quality non-conformances by enabling in-depth root cause analysis, trend analysis, and stringent action follow-up, including validation of resolution effectiveness.
• Lead the Quality Assurance team, providing functional leadership for regular performance reviews, succession planning, staff development and training.
• Management representative (Food Safety Team Leader) to handle all food safety and quality related audits from regulatory, certification bodies and customers.
• Any other tasks delegated by the management.

REQUIREMENTS:

• Diploma /Bachelor’s Degree in Food Science or related field
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Strategic Planning, Organizational and Analytical Skills
• Dealing with complexity, and eye for details.

Join our dynamic team, at the forefront of transforming cross-border transactions in Southeast Asia. Fresh from securing a landmark $50 million in Series B funding, we are poised for rapid expansion in the region, enriching our consumer-focused YouTrip and business-oriented YouBiz products. Our ethos centers on tangible results, efficient execution, and a deep care for our customer experience. Ideal for the entrepreneurial spirit, our environment encourages initiative and offers multifaceted challenges that foster continuous growth and learning. If you’re ready to make a significant impact and evolve daily in a fast-paced setting, we invite you to be a part of our trailblazing journey.

As Lead Product Manager, you will work on both strategy and execution. We expect our product managers to develop strong views on our strategy based on a deep understanding of relevant metrics and competitive insights. We also expect excellent execution and the ability for PMs to coordinate seamlessly with a team of Engineering/QA/Product Design colleagues (and sometimes external partners) to deliver delightful experiences in record time.

You will:

• Be part of our mission to develop innovative and industry-leading product strategies and roadmaps that uniquely serve our customers and differentiate us from the competition.
• You will collaborate closely with engineering, design, and other stakeholders to develop and maintain a prioritized product backlog, and execute on delivering a delightful experience to our customers.
• Collaborate across functions in the company such as marketing, operations, finance, and other stakeholders to define our go-to-market plans and scale our business processes.
• As part of our continuous effort to improve our products, you will define success metrics and constantly measure the impact of our work as we grow.

You have:

• 8-10 years of outstanding and relevant experience, across Product/Technical/Business roles. We are looking for someone with strong B2B experience, including customer segmentation and product-led growth strategies.
• You have a track record showing your ability to drive key product metrics and business outcomes independently, and have experience proposing a strategy/roadmap which makes strategic bets to drive key metrics, and aligning this with Senior Management.
• You should be comfortable making recommendations directly to Senior Management, and should have a deep understanding of
  • Product craft (UI/UX, data, technical details, preparing good PRDs with clear outcomes/scope, unblocking the team in a timely fashion etc.)
  • Our overall business, financial drivers, and market/competitive dynamics
• You are comfortable fronting commercial conversations with potential partners (and even customers if need be), and know how to assess buy vs. build options and have experience providing nuanced recommendations around buy vs. build as well as which vendor/partner we should work with.
• You’re the type of person who finds problems others may not have seen yet (even cross-function) and proposes pragmatic solutions, prioritizing company needs over team boundaries.
• You’re prepared to dive deep into workflows/processes to help us scale while ensuring a delightful customer experience, working across teams to try and ensure that nothing is missed and no customer is left behind.
• People naturally look to you for leadership/guidance and you’re prepared (both in experience and temperament) to make weighty judgment calls. At the same time you’re always humble and know the limits of your expertise and when to escalate decisions/seek further alignment.
• You should also be a master of stakeholder management (or be prepared to become one) - in particular, we work closely with many external partners/vendors and you should be savvy about how to manage our partners/relationships/commercials to ensure our business needs are met.
• Depending on your seniority, the role has potential to be a managerial one in the short/medium term as we grow and scale the Product function.

What can you expect from us?

• A free hand to innovate and continuously offer suggestions to improve our product and process
• Be the go-to person for the product area
• Access to a deep bench of technical and business experts to work together
• Working with an entrepreneurial team of people in Singapore & Thailand

To apply

If you are interested in this position, click Apply Now on LinkedIn or please send your resume to [email protected], quoting “Lead Product Manager (SG)” in the subject header.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Role and Responsibilities - Change Manager

The objective of this role is to ensure that all BAU changes, enhancements and project implementations going into the production environment do not disrupt or cause any risk to the existing production environment.

• Manage day-to-day review and approval of normal and emergency change requests.
• Investigate change violations / unauthorized change requests and ensure that all cases are properly documented, reviewed and signoff by MDs. Ensure disciplinary actions are followed up and enforced accordingly.
• Chair, review and assess the risk of all changes for weekly Regional Production Change Control Board (RPCCB) meetings.
• Prepare the list of change requests with required details for Quality Assurance (QA) review and chair the weekly QA review meeting involving the Chief Technology Officers (CTOs) and Technology Senior Management.
• Ensure compliance and review justification of change requests during heightened/freeze periods for approval.
• Resolve any identified or escalated change process or change request related issues, liaising with necessary stakeholders such as Application Support, Infrastructure Support, LOBT Change Managers and Enterprise Change Teams.
• Analyze, review and oversee creation and availability of change management related reports/slides for change process, operational metrics, KRI etc.
• Assess, review and validate the justification and risk/impact assessment especially for major changes, changes on application under change freeze or changes to be deployed during the heightened period.
• Oversee completeness and integrity of information collected to conduct daily operations.
• Establish measurements and targets to improve process effectiveness and efficiency.
• Act as an escalation focal point for all parties involved in the change process.
• Review and approve requests related to system access matrix (change requester, change implementer, change approver etc).
• Front audit request for information (RFI) and review/validate the responses to the RFIs.
• Involve in project management for migration of current in-house developed ITSM system to new ITSM tool to be identified.
• This is a 24x7 standby job role, and candidate must be willing to take calls and attend to emergency or adhoc work whenever required. The 24x7 standby will be on a rotational basis.

Requirements for skills and experience - Change Manager

• Working experience of 10 to 12 years, preferably with exposure in area of IT Change Management.
• Experience in development or support of IT application or infrastructure.
• Experience in Agile, Scrum or Kanban methodology to manage IT project or operation.
• Skills in project management or experience in leading/managing a team.
• Strong in analytical thinking, data analysis and being detailed, process and audit oriented.
• Skillful in using MS tools especially MS Excel and Powerpoint to prepare management presentation deck.
• Possess relationship-led quality, yet strong and firm with stakeholders especially in process compliance.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognizes your achievements.

About us

99 Group is a leading real estate technology company that operates real estate portals across South East Asia, specializing in digital property advertising. Headquartered in Singapore, it is currently operational in Singapore and Indonesia and employs over 350 employees. In Singapore, 99 Group operates 99.co, SRX.com.sg and iProperty.com.sg, while in Indonesia, it operates 99.co/id and Rumah123.com.

Join Us as an Agent Relations Manager and Lead the Real Estate Revolution!

At 99 Group, we're on a mission to revolutionize the real estate industry by seamlessly integrating cutting-edge technology and innovation. If you're excited to be at the forefront of this transformation and are ready to tackle the industry's challenges head-on, we want you to be a part of our dynamic team.

Your Role:

As an Agent Relations Manager, you will play a pivotal role in shaping the future of real estate. Your primary responsibility will be to nurture and cultivate strong relationships with our valued agents. You'll collaborate closely with internal teams to empower our agents with the tools they need to thrive, leveraging our innovative products.

What You'll Be Doing:

• Forge Lasting Partnerships: Create and maintain agent accounts by identifying and capitalizing on sales opportunities, crafting compelling sales proposals, and fostering engagement through events and exceptional account servicing.
• Uncover Prospects: Develop a robust prospect pipeline by curating a comprehensive list of sources.
• Elevate Client Relationships: Strengthen connections with high-level clients, enhancing communication and rapport with Directors and decision-makers.
• Empower Through Training: Deliver impactful presentations and training sessions that not only attract new accounts but also nurture existing agent relationships.
• Smooth Issue Resolution: Address agents' inquiries promptly, coordinating seamlessly with internal teams to swiftly resolve concerns and fulfill their needs.
• Collaborative Growth: Team up with cross-functional teams such as Product Engineering, Customer Happiness, and Marketing to drive market expansion and enhance the overall agent experience on our platform.
• Reporting Excellence: Report directly to the Agent Relations Team Lead, contributing to a cohesive and results-driven team environment.

What We're Looking For:

• Experience that Counts: Ideally, you bring at least 2 years of experience in account servicing or solution-based sales, giving you a solid foundation for excelling in this role.
• Real Estate Savviness: While not mandatory, familiarity with the Real Estate and Property Technology landscape would be a significant advantage.
• People Person: You thrive on building relationships and find your energy in engaging with peers and clients.
• Curiosity Unleashed: You have a thirst for learning, especially when it comes to embracing new technologies and approaches.
• Growth Mindset: Every setback is an opportunity for you to learn and grow, and you're not afraid to seize it.
• Versatile Team Player: You're self-reliant and prepared to go above and beyond to achieve results, putting the team's objectives at the forefront.
• Communication Champion: Your communication skills are top-notch, both in writing and verbally. You're comfortable interacting with clients of diverse backgrounds and seniority levels.
• Team-first Mentality: You prioritize the success of the team and its objectives, fostering a collaborative and supportive work environment.

Successful candidate will assist Service Manager on the following tasks:

• Site & project management and daily operations, routine/adhoc service work for industrial water treatment systems.
• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Site co-ordination, monitoring and report work progress.

Skills and Experience:

• Degree/Diploma/Certificate in Chemical, Environmental or Mechanical Engineering.
• Preferably with 3-5 years of related experience in project management, project engineering, operations for industrial water treatment systems.
• Ability to read and understand specification, fabrication, erection, and standard engineering drawings.
• A team player that is willing to work with different age groups and nationalities.

The University Scholars Programme (NTU-USP) leads a University-wide commitment to provide an intellectually stimulating and enriching academic environment for the best students of NTU. The programme focuses nurturing creative and reflective global citizens devoted to understanding our ever-changing world.

Reporting to the Assistant Director, the incumbent will ensure the smooth implementation of the programme’s curriculum including fieldwork management, admission, scholarships and bursary, distinguished speaker series, asset management, student internship and special projects.

Responsibilities:

Curriculum Management

• Manage academic operations, including timetable planning, course registration, and examinations
• Update and maintain the student database
• Monitor students' progress, address challenges and review exceptional cases for recommendations
• Effective coordination of logistics, ensuring smooth class trips and overseeing meticulous planning for overseas fieldwork

Admissions Matters

• Supervise executive staff on admissions matters
• Co-lead recruitment process, including conducting interviews and collaborating with programme coordinators
• Recruit and manage the student buddy system
• Plan and execute admissions-related events
• Analyse and report admission statistics
• Administer and compile surveys for post admissions and events

Student/Internship Matters

• Act as the main point of contact for student welfare
• Maintain up-to-date student records, academic planning, resource allocation and support service

Finance & Administration

• Monitor and manage the programme budget
• Provide secretariat support in the planning, development, and implementation of policies and procedures
• Manage assets

Special Projects

• Ensure successful completion of project objectives and deliverables within the specified scope
• Identify, assess, and mitigate risks that may impact project success.

Requirements:

• A degree holder with a minimum of 3-4 years of working experience
• Proficient in Microsoft Office, Adobe, presentation, meeting and analysis tools
• Excellent communication (both written and verbal) and interpersonal skills, with the ability to engage and connect with diverse stakeholders
• Meticulous and able to maintain professionalism under tight deadlines
• Ability to innovate and look for ways to add value and deliver outcomes that exceed expectations

Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

10) Dental and TCM Benefits

Responsibilities

· Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements

· Lead and manage the project team

· Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives

· Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management

· Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives

· Provide regular project reports/updates to customers, internal departments and management

· Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

· Degree in Electrical, Electronics, Communications Engineering, or equivalent

· Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management

· Experience in satellite communications network and equipment is preferred

· Strong project & people management skills

· Excellent communication and problem solving abilities

· Able to work within tight schedules

· Self driven and good team player

· Working location is in Ang Mo Kio

· Singaporeans Only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Roles & Responsibilities

Job Responsibilites

• Manage the overall delivery of the project on or ahead of time with all client expectations met.
• Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.
• Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.
• Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.
• Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with CCCC authority and reporting frameworks and maximise the profit margin for the project.
• Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.
• People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.
• Contribute to new business, continuous improvement and broader business activities.
• Coordinate with headquarter and site team to obtain enough resources for the projects.
• Organize a proper project management team & plan to carry out the construction works.
• Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

Minimum 5 years of engineering experience and 5 years HDB experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for applicant as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer. At least 10 years of experience in managing design and construction teams for project of similar scale and complexity.

· Able to commit night shift/during weekends &PH

· Able to commit OT

· Creating long- and short-term plans, including setting targets for milestones, adhering to deadlines and allocating resources

· Delegating tasks on the project to employees best positioned to complete them

· Identifying and managing potential risks and liabilities of multiple projects

· Assisting in the definition of project scope and goals

· Making effective decisions when presented with multiple options for how to progress with the project

· Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy

· Communicating with executives or the board to keep the project aligned with their goals

· Performing quality control on the project throughout development to maintain the standards expected

· Adjusting schedules and targets on the project as needed

· Motivating people involved in the project to complete tasks on time

Responsibilities

• Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
• Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share
• Maintain project timelines to ensure tasks are accomplished effectively
• Develop, implement, and maintain budgetary and resource allocation plans
• Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values
• Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

SUMMARY

This position manages HOME’s overall communications/public education function, and supervises any others (e.g. communications volunteers, graphic designers, technical support, photographers/videographers and other vendors) involved in supporting communications.

The Communications Manager works jointly with the Executive Director to develop and implement effective communication strategies that promote the organization’s mission, values, and goals to key stakeholders. This includes creating engaging content for a variety of channels, managing the organization’s social media accounts, building relationships with the media, and ensuring consistent branding across all communication materials. The Communications Manager

is also responsible for internal communications efforts as needed.

This position interacts regularly with all levels of the organization and can be called upon to provide advice and/or communications-related services as needed. Additionally, the Communications Manager is responsible for overseeing communication projects to ensure they

are completed on time and within budget. The position requires someone with excellent communication skills, the ability to prioritize, and a “big picture” view of the organization and the external environment in which it operates.

JOB SCOPE

• Developing communications strategies: You will be responsible for developing and implementing communication strategies that effectively convey the organization’s mission, values, and goals to key stakeholders, including employees, partners, donors, authorities and beneficiaries.
• Creating content: You will need to create engaging and informative content for a variety of channels, such as press releases, social media posts, blog posts, marketing materials, presentations, board decks, and other funding and donor reports.
• Advocacy: You will work closely with the ED and Research & Advocacy Manager in the planning of advocacy campaigns and ensuring such campaigns are supported by an effective communications plan. You will also be required to present our advocacy content on our social media channels and website in an engaging, informative, and creative manner.
• Managing social media: You will need to manage the organization’s social media accounts, including creating and posting content, responding to comments and messages, and analyzing metrics to continually improve social media engagement.
• Managing media relations: You will need to build relationships with journalists and media outlets, pitch stories to the media, and manage any media inquiries that arise.
• Internal communications: You will need to work closely with the ED to develop and implement internal communication strategies to ensure that employees, volunteers, and Board members are informed and engaged with the organization’s activities and goals.
• Managing events: You may need to plan and manage events, such as press conferences, and outreach events, and prepare summary reports. You will be involved in public engagement activities, such as coordinating school talks and presentations to students and other audiences.

SKILLS & COMPETENCIES

• Strategic thinking: The Communications Manager must be able to think strategically and develop effective communication plans that align with the organization’s goals and objectives.
• Excellent writing skills: The Communications Manager must have excellent writing skills to create clear, concise, and engaging content for a variety of channels.
• Digital marketing: The Communications Manager must have a deep understanding of digital marketing and be able to effectively use digital channels to promote the organization, its cause and in empowering the beneficiaries.
• Strong interpersonal skills: The Communications Manager must have strong interpersonal skills and be able to build positive relationships with stakeholders, including journalists, partners, volunteers, and beneficiaries.
• Crisis communication: The Communications Manager must be able to manage communication during a crisis situation, including developing effective messaging and managing media inquiries.
• Project management: The Communications Manager must have excellent project management skills to manage communication projects, including setting and meeting timelines, budgets, and expectations.
• Attention to detail: The Communications Manager must demonstrate a strong attention to detail to ensure that all communication materials are error-free and accurate.
• Knowledge of emerging trends: The Communications Manager must stay up-to-date on emerging communication trends, including social media platforms, emerging technologies, and changes in the media landscape.

The Communications Manager reports directly to the Executive Director.

Qualifications:

• Minimum diploma and above, preferably in Communications and Marketing.
• At least three years of working experience in a similar role or capacity.
• Strong preference for candidates with experience working or volunteering in the non-profit sector.

SALARY & BENEFITS

•  Salary range: S$3,500 to S$4,000
•  Eligible for AWS & performance-based bonus
•  21 days annual leave
•  Flexible work arrangements
• Work place - Geylang

If you are interested in this position, please email your resume to [email protected]