Who We Are:
Since its inception in 2013, The Black Hole Group and its concepts such as Tipo, Working Title, The Great Mischief and more continue to create quality culinary concepts, celebrate artisanality, and cultivate experience. We started from a backpacker’s hostel, so our teams are full of adventure, culture, and food. We’re passionate F&B enthusiasts who love what we do, and we’re committed to providing our guests with exceptional service.

Our ambitions are big with new concepts and new menus, so there’s no better time to join us in creating dining experiences that are both delightful and unforgettable.

Our Concepts:
Tipo Pasta Bar - Aliwal
Tipo Pasta Bar - Waterloo
Tipo Strada - Wheelock
Tipo Strada - Keong Saik
Tipo Strada - Novena
Tipo Strada - Hamilton
Working Title Lasalle
Ela Jalan Sultan
The Great Mischief @ National Gallery
Small Batch @ Botanic Gardens
Afterwit Mexican Taqueria
Granary Catering Co

What’s in it For You:
Medical & Dental - Up to $300
Staff Meals
Transport Allowance - Up to $100 monthly
Training Allowance - Up to $500 annually
Referral Bonus - Up to $1,200 per referral
Dining Discount - 20% off extended to friends & family
Maternity & Paternity Leave - With $300 baby bonus
Birthday Perks
Staff Cohesion - Local and overseas bonding trips
Mentorship Programme - Grow personally and professionally

What You’ll Do:
Provide Positive Customer Experience - Food can be what makes a dining experience memorable, but your demeanour and attentive service will be what makes it unforgettable, turning first-time diners into loyal customers.

Work Efficiently - Your efficiency ensures a seamless dining experience for every guest. Advise them on what to order, how to pay, and any little requests with speed and accuracy. Familiarise them with menu items, plating, and brand information.

Work in Harmony - Collaborate with fellow crew members and kitchen staff to create a harmonious working environment that reflects service quality.

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

This role handles frontline operation role at the workshop

Responsibilities

• Managing all frontline operation in an efficient manner.

• To meet Customer requirements and Principal standard.

• To achieve KPIs target set for all Upselling Programs

• Liaise with the Workshop-in-charge at all times to ensure smooth process flow until the vehicle has delivery after repair.

• Coordinate service operation matters with other franchises (Ad hoc basis).

• Manage WIP invoicing.

• Achieving quality service & maintaining good customer relations

• Attend to all complaint/feedback related to customer issue.

• Monitor KPIs target set for all the up-selling program and take initiative to meet or exceed the targets

• Assist in rolling out new program to up-sell new product within the centre

• Assist in overseeing of on-time delivery of repair vehicle

• Participate in Ad-hoc Project.

Requirements

• Diploma / Degree in Automotive / Mechanical Engineering

• At least 3 years of working experience

• Good communication and interpersonal skills

• Able to work independently and is a strong team player

• Valid Class 3 driving licence

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Candidates Open for Shift can apply

Brief Job Description Position Summary

The 1st level remote support is required to provide 1st level troubleshooting to users’ queries/incidents received (regardless of source in a professional and timely manner)

Key Responsibilities & Results

1 Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded promptly

2 Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions

3 Furnish and submit timely updates to customers on the status of outstanding issues within the targeted Service Level

4 Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.

5 Manage customer expectations and notify the Team Lead in the event of unusual surge in calls of a specific nature

6 Handle initial classification/prioritization of the incidents. Track the progress of resolution and provide regular updates for follow up actions and incident status.

Requirements

- Minimum Education: Diploma in IT-related fields

- Minimum 1-year End-User Support Experience, Desktop or Technical Service Desk.

o Customer Service Experience in a non-tech call center environment will not be considered.

- Knowledge of Windows OS, Active Directory Account Administration, MS Outlook, and mobile device support.

Key Activities / Accountabilities

· To coordinate and execute Customer Sales

· To process and acknowledge customer PO

· Track and follow up customer PO delivery date

· Manage the Sales Order, Invoice and DO using the ERP system

· Coordinate and manage the logistics department for delivery matter

· Prepare shipping documents for shipment related to customer order or replacement

· Prepare quotations for Sales Team if required and record all customer quotations

· To Liaise with customer Purchasing/ Finance Team for Invoice request

· Monitor customer website portal for new PO, Invoice, and PO confirmation

· Manage customer documentations for internal reference

· Other tasks as assigned by management from time to time

Preferred Qualifications, Experience and Skills

Qualification:

Diploma in Procurement / Customer relation

Experience:

§ Sales Coordinator

§ Manage inventory

Technical Skills:

§ Basic knowledge in ERP system, excellent in Microsoft Office, Excel and Word

Competencies:

§ Communication capability with all levels

§ Possess a creative mindset to identify and problem solving skills

§ Planning and organising

§ Analytical skills

§ Attention to detail

Language Capability:

§ Proficiency in spoken and written English required

Job Responsibilities:

• Answer phone calls and handle customer enquiry.
• Assist in preparing quotations and order processing.
• Monitor delivery and liaise with customers.
• Follow up on enquiries and on time payment by customers.
• Maintain good rapport and improve good customer relations.
• Ensure all enquiries and orders are processed, checked,documented and filed.
• Any ad hoc duties as assigned.

Requirement:

• N level / O level / Nitec / Higher Nitec in any discipline or at least 2 years working experience in similar role
• Candidate with Engineering or Technical background will be preferred
• Proficient in Microsoft Office
• Attentive to details, effective follow up skills and customer oriented mindset
• Good interpersonal and communication skills
• 5 working days per week
• Working location : Joo Koon

Intensive in house training will be provided to those without relevant working experience

Role: Patient Service Associate
Location: Novena
Contract Period: Oct 2024 to End Feb 2025
Work Schedule: Mon to Sun, including Public Holidays ; 11am to 8pm
*Convertible to permanent staff*
Salary: $12/hr
Physical Interview

Job Description:

- Assist with registration of inpatient visitors via kiosk, counters etc.
- Assist with scan-in/out duties at the gantries.
- Assist with retrieval of RTLS tags from exit gantries, replenishment of tags to counters, kiosks, charging room, office etc.
- Assist with way finding duties, taking in general queries/feedback and ensure needful information is escalated according to department’s reporting structure.
- Ensure adequate communication is performed within the team to ensure all ground duties are completed promptly.
- Any other duties/events/activities assigned by Duty Manager.

Attention to: Hailey Yang

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Responsibilites

• Front line patient services by performing the functions of registration, cashiering, handling enquiries, financial counseling, in-flight bill follow up and posting of charges
• Chair side assistance if required
• Ensure that patient enquiries are attended to
• Manage appointment scheduling
• Assist in the retrieval of records and return patient records
• Arrange for follow-ups with patients or doctors when necessary
• Other ad hoc duties

Requirements

• Minimum GCE 'O' Levels
• Able to commit for at least 6 months for temporary roles
• Renewable / convertible based on individual's performance
• Can commence work immediately / within short notice

Interested candidates kindly send in your resume to: [email protected]

Attn: Wendy Khoo Hui Wen (R1761665)

Recruit Express Pte Ltd (99C4599)

Position title : Service coordinator cum Admin

Location: Upper Thompson

Working Days: 5 days, Monday-Friday

Working hours : 830am-6pm

Job scope:

• Answer phone calls and enquiries
• Maintaining, Prepare and arrange job schedules
• Liaise with clients & technicians for appoints
• Apply PTWs with Mall managements
• Maintaining client relationships and retention
• Preparing/sending invoices
• Maintaining company clients portfolio
• Tabulate Monthly sales/service reports
• Assist Accts to Follow up and chase payment
• Assist in Contract and quotation drafting

Voon Yih Boon Reg No: R22106724

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Service Crew
Address : Craig Rd, Craig Place, Singapore 089692, will be shifting to Raffles Hotel in Dec 2024.
Working Day : Mon to Sun (2 off days)
Working Time: Split shift (one week 44 hours), work after 12am will have a company transport send directly to home.
Salary: $2800 onwards (depends on experiences)
Industry: Spanish Restaurant

Responsibilities:

• Take and schedule reservations.
• Greet and coordinate the seating of guests Taking of orders Serving of Food and Beverages.
• Clearing dishes from table.
• Participate in monthly physical stock take of the Restaurant

Requirements:

• Minimum 2 years of relevant experience.
• Able to work in Split shift.
• Able to start work immediately or within short notice.

Voon Yih Boon Reg No: R22106724

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description:

• Registering patients
• Assist in scheduling/ rescheduling of appointments
• Attending to walk-in patients
• Handle payment collections

Requirements:

• Min GCE 'O' Level & above
• Customer service oriented and strong communication skills
• Vacancies available for office hours & shift duties (extra allowances provided for shift duties).

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUIL) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Are you a culinary leader ready to elevate dining experience?

Our client is seeking looking for enthusiastic Service / Bar Crew members to provide exceptional dining experiences for our guests. Those with rich experience will be considered for supervisory position.

Key Responsibilities:

• Serving Food & Beverages
• Clear dishes and change tables settings for next customers
• Ensuring Cleanliness of outlets
• Prepare Sandwich, snacks or any other food items at the bar
• Prepare given range of beverages/alcohols upon receiving orders
• Prepare desserts and garnish dessert items
• Maintain sanitary environment at bar area

Specifications:

• Previous experience in a service or bar role is a plus but not required; we welcome eager learners!
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• A positive attitude and a passion for customer service.
• Knowledge of food and beverage preparation is a plus.

Job Description & Requirements

Roles & Responsibilities

Company with a chain of restaurants looking to hire individuals with enthusiasm for customer service. There will be opportunities to climb the ladder and be promoted to Supervisor and Manager position.

Customer Relations

· Interact with guests for entertainment and rapport while garnering feedback for the growth of company.

· Handle guests complaints and feedback with tact, to ensure all guests leave the restaurant with a smile.

Maintenance of Restaurant

· Maintain high levels of hygiene and cleanliness of restaurant to ensure pleasant during experience for every guest.

· Daily housekeeping to ensure highest quality of cleanliness.

Front of House

· As front of house crew, to maintain a friendly and positive vibe for both guests and colleagues by smiling and greeting.

· If on POS duty, candidate will be the last point of contact before guests leave, thus must ensure to solve any complaints.

Requirements

Language

· Fluent in spoken and written English

· Will be a bonus if candidate able to speak Mandarin/Korean

Experience

· Fresh graduates may apply with relevant education

· Preferably at least 1 year experience in customer service or F&B industry

Job Descriptions

• Performing cashiering duties
• Prepare customer order according to the company standards of procedures
• Clean kitchen equipment and utensils
• Ensure the kiosk is clean and hygienic
• Assist customers with our self-ordering kiosk
• Assist with food preparation and ingredient refills as needed
• Ensure the smooth running of Kiosk operations
• Work in a team to attain high standards of product quality & service.
• Able to work independently during off peak hours
• Operation includes closing/opening & clean up
• Perform other related tasks as assigned by managers and supervisors.

Job Requirements

• Training provided
• Possess Food Hygiene Cert would be advantageous
• Willing to learn.
• Able to work independently in a fast-paced environment.
• Able to commit rotational shift, weekends and public holidays.
• Beginners are welcome.

Benefits

• Staff meal and training provided
• 7 days annual leave +1 leave increment every year
• Standard MOM for medical leaves

Working Hours

• 6 days a week (7am - 2pm)

ClearSK Healthcare Pte Ltd manages the award-winning ClearSK® chain of medi-aesthetics clinics in Singapore and overseas branches in Shanghai and Hangzhou. As a Singapore leading aesthetics and healthcare chain with presence in Shanghai, Hangzhou, Kuala Lumpur and Manila, it will be a great opportunity for you to grow and learn in a multi-disciplinary environment with medical and management professionals. You will find yourself working in a challenging environment, where your capabilities will be developed to the max.

To fit in with our culture of excellence, we look for only the F.I.T.: Fast, Innovative and Trainable as well as commitment, integrity and professional skills.

Responsibilities

You will report to the Business Centre Branch and HQ. Your primary responsibilities are to provide customer service and perform branch administration.

· Attend to customer’s incoming calls, SMS and Whatsapp messages

· Issuance of invoices for different branches

· Update of customer information on internal database

To support sales consultants by securing appointments

· To place outbound cold calls and provide good customer services

· To keep our customers informed on the latest update and ongoing promotions

· To be inquisitive and sensitive towards customers’ requirements and concerns over call

Role Requirement

· Suitable candidate should possess ‘A’ Levels or Diploma and above

· 1 year relevant experience from service industry such as retail, healthcare, hospitality, airlines and spa & beauty including nursing and allied health diplomas advantage.

· Students & Fresh Grads are welcome too.

· Able to handle English and Mandarin speaking customers with proven Sales and Customer Service ability.

· Comfortable using computer and IT systems.

· A responsible and good team player with passion and ability to learn continuously to achieve professional excellence in aesthetics.

· 5-day work week with alternate Saturdays.

Benefits

• Career Progression for driven individuals (yet too introverted for outdoor/retail sales)
• Additional performance incentives and allowances
• Convenient working locations in Novena Medical Centre or Scotts Medical Centre

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

New Shan Travel is looking for talented individuals to join our family! You will work in a close-knit team with likeminded individuals in a fun and lively environment! As one of the biggest wholesalers to other agents in Singapore, this has allowed us to make an impact on countless travellers.

We are not just a travel agency; we are an organization that is constantly searching for innovative solutions and products to meet the needs of our customers and market!

Looking for a career in the travel industry? Join us today to be part of something big!

Marketing Executive

This position assists the brand in providing marketing support; as well as in the integrated marketing areas of collateral development and design, promotions, public relations and specific platforms of social media management for New Shan Travel.

Summary of Responsibilities

• Build, manage and oversee social profiles to drive engagement, create awareness and increase brand visibility

• Manage budgets for marketing activities

• Create and design collaterals including product brochures, newsletters, banners in line with marketing campaigns.

• Responsible for full spectrum of marketing plan and strategies.

• Conceptualise, development and execution of online/offline campaigns in support of marketing activities (EDM, Events, Design, and Layout).

• Plan and execute all digital marketing, including Google SEO/ SEM.

• Analyse data on campaigns and suggest data driven ideas for improvement

• Social Media Management (Campaign, and Content development).

• Generate monthly reports showing the performance of all marketing campaigns

• Support all other marketing activities.

Requirements

• Degree / Diploma in Mass Communications, Business Administration or Marketing

• A minimum of 1 - 3 years of related experience

• Basic knowledge on Microsoft Office and web navigation skills

• Broad experience with SEO and SEM.

• Knowledge of web analytics tools

• Creative with an open mind in design, driven by passion and with discipline

• Proficient in design tools from Adobe Creative Suite (Illustrator, Photoshop, Premier Pro, Indesign).

• Excellent spoken and written English, fluent in a second language preferred

• Effective writing and communication skills

• Flexible and able to embrace and respond to change effectively

• Ability to work under pressure and independently, with good initiative in a dynamic environment

• Self-motivated and energetic

This role is a 5 days work week position.

Interested candidates are invited to apply via Career Future Portal or forward their resume to [email protected]

We regret that only shortlisted applicants will be notified.

Audit Assistant Manager/ Audit Manager

5 days / 5.5 days(Saturday half day during peak period)
0830am - 1730pm
$4800 - $5600
Beach Road, Golden Mile Tower Singapore 199589

Duties

• Manages a portfolio of engagements which includes client acceptance, engagement planning, execution and finalization of an audit engagement.
• Fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.
• Serves to develop and maintain long-term client relationships and value-add to the audit firm by identifying new business development opportunities.
• Review and provides key technical expertise to ensure the quality of audit work performed is in compliance with professional standards and requirements.
• Contributes towards continuous improvement in audit methodology and process.
• Assume a greater role in professional development activities such as training, staff recruitment and resource planning.
• required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner.

Requirements

• Bachelor's Degree or equivalent.
• At least 4 years of working experiences as Audit Assistant Manager or Audit Manager.

Voon Yih Boon Reg No: R22106724

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Overview

Microsoft Consumer Sales Organization (CSO) works across all Microsoft products and services sold to Consumers -- under Microsoft Solution Areas Gaming covering Xbox Hardware and Services; Devices and Creativity covering Surface, Office and Windows. The CSO team partners with internal and external customers alike with the goal of maximizing revenue, market share, and mutual profit ensuring the highest ethics and compliance in any action.

As any finance organization in Microsoft, we:

• Land the company vision around the transformation of our business, consumption and customer orientation in the subsidiaries and externally.
• Drive strategic resource allocation and investments through local insights, ensuring optimal returns aligned with our worldwide strategy.
• Build trust to lay the foundation of long-term growth from a partner and shareholder point of view in a compliant way.

CSO Finance is a truly global finance team highly engaged in developing its talents and having them evolve in a moving environment. CSO Finance spans all finance functions; we span working with Marketing to drive our product categories, with Supply and Ops to ensure we have the right product in the right places, with Sales to understand our Partner Account mechanics and Channel Strategy, manage the organization’s Rhythm of Business (RoB) and are custodians of the Profit & Loss (P&L). We chart our Growth path in existing businesses and in net new areas for the company, whilst prioritizing creating a more Inclusive Microsoft across our products, our culture and our marketing and every customer engagement.

The Asia Gaming FP&A Controller role is an excellent opportunity to be at the heart of a dynamic business at a critical point of evolution. You will play an instrumental role in orchestrating financial processes and business insights, identifying and critically assessing investment opportunities optimizing between margin & share to drive profitable sustainable growth engines and shape the landing of our Worldwide strategy. You will work with diverse teams in matrix organizations influencing Regional, Worldwide CSO and Engineering Groups (EG) teams.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Prioritize

• Drive the overall finance performance and forecast accuracy for Asia Gaming working with the Category, Channel Marketing and Sales teams to understand the drivers and the levers available to influence - proactively flagging upsides, risks, actions needed and managing the overall investments and Gross Margin.
• Delivers results through tracking performance, report accuracy, and partnering with business leaders to ensure execution of plans and accountability for results. Manages the rhythm of the business for area of responsibility including monthly close, recurring business review preparation and budgeting.
• Drive key financial process (P&L, outlook, forecast, budget) in conjunction with the territory teams - be the voice of business partners, champion simplicity, drive consistency, focus & prioritization on what matters, provide objective risk / upside assessment - ensure all of this is delivered within the existing standard CSO finance processes.

Partnership

• Partner with Worldwide/Asia Gaming to drive cross-group alignment for Investment strategy and priorities delivering clarity on priorities and investments.
• Partner with Sales and channel marketing to understand cost to serve by priority and partner investments for GM optimization.
• Share business insights and advance solutions and action plans to drive business goals and short-term accountabilities. Provides credible insights into industry benchmarks and consumer trends to drive growth. Implements creative ways to show patterns and draw conclusions to help drive decisions and clearly communicate findings. Articulates understanding and awareness of business partner situation.
• Works directly with business partners to translate top-down targets to an accountable budget for each group. Completes and reviews analysis, modeling, and research to support preliminary and adjusted forecast cycles. Partners and solicits insight from business and commercial stakeholders.
• Facilitates resolve complex issues. Manages and executes processes through engagement with internal and external stakeholders.

Protect

• Drives the right tone from executive leadership and ensures strict adherence and understanding of Microsoft policies on risk and compliance. Influences leadership to ensure compliance is a top priority and modeled throughout the organization.
• Drives a compliant culture through actions and decisions to instil trust. Advocates, educates, and promotes best practices and new developments.  Encourages asking questions and identifying risks to compliance.
• Champions Microsoft privacy, security, and ethical standards. Advances key compliance initiatives.

Qualifications

Required Qualifications

• Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years experience in financial analysis, accounting, controllership or finance. OR Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance. OR equivalent experience.
• Possess solid understanding and exposure in supporting multi-countries segments within Asia region.

Preferred Qualifications

• 3+ years experience in multinationals with multi-product/multi-segment finance roles, ideally within the technology or software industry.
• Strong collaboration and communication skills with proven ability to partner, build trust and present to key stakeholders including Executive Management.
• Demonstrated experience in problem solving and driving transformation/improvements with ability to manage multiple and competing tasks/priorities to closure.
• Ability to analyze, interpret and explain business results whilst leveraging a data-driven approach.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

• Opportunity to make a global impact
• Transparent and people-driven culture

About Our Client

Our client is a non-profit organization and a partnership platform that connects governments, businesses, and farmers to promote sustainable agricultural development and improve smallholder farmer livelihoods in Southeast Asia. The organization's mission is to address food security and environmental sustainability challenges within the region. They are now seeking a Head of Finance & Operations to join their team.

As the Head of Finance & Operations, you will drive large-scale impact by enhancing financial and operational performance and strategically mobilizing grants and human resources. Reporting directly to the Executive Director, this role will oversee financial and operational planning, grant management, and financial compliance at both regional and country levels, ensuring the effective coordination of grants and resources across the organization's initiatives.

Job Description

Finance and Operations:

• Lead the Finance and Operations department, acting as the organization's financial controller and overseeing all daily financial and operational functions in line with relevant regulations and internal policies.
• Collaborate with the Executive Director and departmental heads to evaluate operational needs and translate the organization's strategic objectives into effective operational solutions.
• Manage annual business planning, ensuring operational efficiency, and overseeing human and financial resource allocation, along with regular reporting.
• Develop and maintain a risk register to identify and mitigate financial risks and ensure compliance through a robust internal audit process.
• Monitor expenditures and collaborate with teams to update financial forecasts and implement adjustments as necessary.
• Ensure timely collection of donor receivables and settlement of payables, ensuring strong financial health.
• Partner with management to establish systems that enable efficient and transparent data capture for both internal and external reporting.

Grant Management and Compliance:

• Oversee the full life cycle of grants and matching contributions
• Work closely with the Head of Programs and the Head of Partnerships to ensure timely and effective deployment of resources to programs and regions (including Cambodia, Indonesia, Papua New Guinea, the Philippines, and Vietnam).
• Implement systems and processes to track and evaluate progress towards operational goals.
• Support grant application prioritization, new donor onboarding, financial due diligence, and ensure the timely submission of concept notes, funding proposals, donor reports, and audits.
• Oversee budget planning and financial reporting for individual donors, and when necessary, provide contract and compliance-related information to partners.

Team Leadership and Organizational Growth:

• Guide the expansion of human resources and capabilities to support new programs and country chapters in line with organizational growth strategies.
• Lead a small team of Finance, HR, and Operations staff, providing guidance in managing systems and tools to ensure in-country programs meet donor and partner expectations.
• Oversee the communication and implementation of policies, including the management of the Employee Handbook, ensuring consistency across the organization.
• Provide coaching, mentorship, and collaboration with regional and country staff, promoting programmatic success and fostering professional development within the team.
• Work closely with the Head of Partnerships to support operations in Cambodia, the Philippines, and Vietnam, and oversee the organization's programs in Indonesia and Papua New Guinea.
• Partner with the Executive Director to improve cross-departmental knowledge sharing, break down silos, and champion collaborative, matrixed projects.
• Liaise with external vendors to ensure recruitment processes align with the organization's diversity and inclusion goals, and oversee optimal talent acquisition.
• Manage the onboarding process for new hires, including contracts, visa applications, reference checks, and IT compliance.
• Assist in the organization and smooth execution of governance meetings and events, including Governance Council meetings and the organization's annual Investment Forum.
• Foster a work culture rooted in respect and excellence, ensuring that team members are engaged and motivated to achieve success.
• Represent the organization at external events and develop relationships with key donors and partners.
• Lead and participate in global and regional calls and donor meetings as required.

The Successful Applicant

• A Bachelor's degree in a relevant field such as business or finance.
• A minimum of 12 years of progressive experience, ideally in multi-country leadership roles focused on climate change or sustainable finance within the food and agriculture sector (across corporate, nonprofit, or consulting roles).
• Proven experience in leading diverse teams and managing budgets and operations across multiple countries, particularly in low-income geographies.
• Strong background in the design, execution, and management of large-scale, multi-country programs.
• Exceptional written and verbal communication skills.
• Meticulous attention to detail with strong organizational and interpersonal skills, capable of working effectively with stakeholders across the public, private, and civil society sectors.
• A high level of integrity and commitment to sustainable development and transforming food systems.
• Emotional intelligence, patience, and an openness to new perspectives.
• A forward-thinking mindset, actively seeking opportunities and suggesting innovative solutions.

What's on Offer

• Opportunity to make a global impact
• Transparent and people-driven culture
• Leadership role within an autonomous environment

Contact

Rachel Hee (Lic No: R22111006/ EA no: 18S9099)

Quote job ref

JN-102024-6561533

Phone number

+65 6541 9960

Michael Page International Pte Ltd | Registration No. 199804751N

[Order ID: 733639]

Responsibility:

• Operations management of Operations Command Centre (OCC)1. Operations management of Operations Command Centre (OCC)
• Manage, operate and maintain the OCC's facility, infrastructure and IT support components such as ICT infrastructure and desktop support
• Monitor and oversee the entire OCC operations and ensure all day-to-day issues and activities are timely addressed
• Manage the delivery of facility and ICT related services by various contractors, ensuring efficient operations management, compliance to policies and standards, and in accordance with SLA
• Maintain an up-to-date OCC IT assets and patch information list, technical diagrams and documented processes for operations, maintenance and systems requests
• Work with various departments on contractual matters, SLA and operations issues
• Work with various parties to participate in matters relating to finance budgeting, contract management, procurement, asset management and audit of OCC and services
• Any other duties assigned.

Requirements:

• Minimum 5 years of relevant IT experience in deploying or/and operating ICT infrastructure and services
• Strong track record and experience in contract and vendor management
• Good experience in end-to-end IT solutioning design and implementation including but not limited to areas such as understanding of business requirements, and managing the change management
• Candidates who possess industry certifications such as Information Technology Infrastructure Library (ITIL), COMIT, CITPM and/or PMP preferred
• BCP/DR knowledge and experience is an added advantage

Please include the following for us to conduct an effective job matching for you:Earliest availability date/ notice period
Expected & Last drawn salary

To Apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Victoria Loh Jie Li
EA Personnel Reg. No.: R1330197
EA Licence No.: 07C5771

Employer questions

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Oversee and track vessel port calls.
• Review and confirm port cost estimates.
• Find and negotiate opportunities for cost savings.
• Monitor vessel operations during port calls.
• Create reports and manage other assigned tasks.

Requirements:

• Diploma and above
• At least 2 years Marine /Freight forwarding experience in Energy/Oil &Gas industry.
• Excellent communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Find Out Even More At: https://tinyurl.com/operations-bd-intern-mindflex

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Hi! Our company is looking for University/Polytechnic Interns who are able to commit for a Full-Time Internship of 3 Months & Above (longer durations preferred).

About Us:

• MindFlex Education's internship programme aims to provide internships that are fulfilling, as well as practical in real-world situations
• Our office culture is fun & encouraging. We take our work, as well as our play seriously
• We provide full-time job opportunities for interns who have excelled in their internship
• Enjoy a cosy office environment with modern facilities such as a PS5, pool table, karaoke system & more
• Close-knit team of 15-25 pax, strictly no over-time culture, no bring-work-home culture
• Attractive part-time positions ($14/Hour & above) and full-time positions available after completion of internship

Learning Scope:

Client Relations

• Take charge of handling tuition requests via Forms & WhatsApp
• Ask clients the right questions to gather information efficiently
• Address clients' queries and concerns that they might have
• Transfer clients' requirements into a concise job-post format
• Provide after-sales service to clients (and tutors)
• Monthly check-in on existing client base for any feedback, staying connected and maintaining good relations with them

Tutor Relations:

• Broadcasting assignments via automated outreach channels (Email, Telegram, etc.) to our database of 50,000+ tutors
• Apply filters (eg. Location, Tutor Type, Qualifications) to tag each assignment to the correct target audience
• Assist in profiling, and marketing tutors in a way which captures the client's attention based on their needs
• Assist tutors with technical issues & application processing
• Clarification of agency's commission & policies to tutors

Business to Business (B2B):

• Take charge of MindFlex's B2B arm and work with tuition centres, government agencies & educational institutes.
• Schedule interviews (phonecall, online, face-to-face) between tutors and organisations
• Manage confirmation contracts & invoices for clients

Internal Processes:

• Work with customised back-end software, specially designed to fulfill the company's business needs & improve efficiency
• Maintain cohesive inter-department and intra-department relations, ensure good customer handover between colleagues
• Take charge of designating clients to various teams (traffic control), depending on each team's existing workload
• Maintain an organised record of clients for different departments to contact and follow-up with in future

Business Development:

• Analyse company's past data and trends, to forecast peak periods and develop relevant plans
• Active participation in Business Development meetings to brainstorm for process streamlining and automation
• 1-to-1 & consultations with MindFlex's upper management on strategy building for the company's operations
• Brainstorm & develop new streams of revenue for the company with Business Development Manager
• Execute Business Development plans in a strategic manner

Key Takeaways:

• Hone fast-thinking abilities and good decision-making skills
• Build professional communication and customer service skills
• Develop confident problem-solving and mediation skills
• Learn to stay organised, meticulous and calm in a fast-paced environment
• Become an effective team-player and an independent worker
• Witness firsthand how SMEs create their own in-house software and solutions (from conceptualistion to development to usage)
• Deep involvement and familiarisation in both back-end and front-end processes of the company & industry
• Exposure to real-world data and applications, that puts theory into practice
• Last but not least, private mentoring & sharing sessions with company's founders and management (P.S. we love sharing)

Job Requirements:

• Current University/Polytechnic Student, Singaporean/PR
• Good Command of Both Written & Verbal English
• Friendly, Passionate and Energetic Team Player
• Organized and Good Administrative Skills
• Responsible and Strong Work Ethic
• Decent Typing Speed and Computer Skills
• Polite, Patient and Calm Personality

Location & Working Hours:

• Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
• 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
• (Working days of your choosing & mutually agreed with the company)
• Strictly No Overtime and No Bring-Work-Home Culture

Internship Allowance:

• $1,000-$1,300/Month

Why Choose Us:

• Fun Company Culture and Working Environment
• Casual Working Attire, Relaxed Setting
• Close-Knit Team of 15-25 Pax
• Office with Modern Facilities (Pool Table, Playstation 5, Karaoke Set, Board Games, etc)
• Company Meals / Outings / Events / Bonding Activities
• Many of our interns have also converted to full-time & contract positions after their internship as they thoroughly enjoyed their learning experience with us
• New Bright Hill MRT at Doorstep

Application:

• Submit an e-mail application with Resume/CV to [email protected] with Email Title "Internship Application"
• Please ensure to include the following in Email and attached documents:

1. Earliest Available Start-Date for Internship

2. Available Duration for Internship

3. Is Undertaking The Internship for A Course Requirement, or Self-Improvement

Others:

• Shortlisted candidates will be contacted for a short interview over Zoom or Face-to-Face
• Signing of Non-Compete contract will be required upon successful selection

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi's Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Operations Specialist - Hybrid (Internal Job Title: Client Onboard Intmd Analyst– C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Focuses on timely and accurate delivery of all Client Data Maintenance functions, as well as delivering superior customer service and resolution of customer issues.
• Performs day to day management of the account maintenance processes including oversight of volume allocation, day-end checks, updating of internal processes and checklists as well as delivery of high quality service to internal partners.
• Responsible for various types of project management in the account services space, and managing cross-functional relationships with all teams.
• Determines new work procedures, analyzes complex and variable issues with significant departmental impact.
• Ensures consistent delivery of high quality service to customers through meeting or exceeding customer expectation guided by service level agreements and efficiency/accuracy standards.
• Ensures awareness and full compliance of internal processes, regulations, policies, guidelines, procedures, and practices.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Embarks on continuous on the job training for end-to-end product knowledge.
• Understands client requirements and implement them correctly.
• Monitors customer satisfaction and service level and drive process changes.
• Provides innovative solutions to clients.
• Ensures a strong and robust processing environment with effective controls.
• Establishes risk management practice.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 4-6 years of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Highly motivated, persistent, and able to work in a structured, high volume, time sensitive, high-risk environment.
• Capable of multitasking and eager to learn multiple products in a challenging environment.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Proficient in handling urgent and escalation cases and manage client and internal team expectations.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Product area

Part of Google Cloud, Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. Mandiant's cybersecurity expertise has earned the trust of security professionals and company executives around the world. Our unique combination of renowned frontline experience responding to some of the most complex breaches, nation-state grade threat intelligence, machine intelligence, and the industry's best security validation ensures that Mandiant knows more about today's advanced threats than anyone.

Additional job description

As a Mandiant Consulting Business Agreements Support Specialist, you will contribute and support an operations team that maintains operational excellence and provides key metrics for Mandiant’s consulting practice. You will gain experience in customer-facing roles, agreement negotiation, consulting/professional services operations, using Salesforce, reporting, analytics, and governance.

Qualifications

Job responsibilities

• Support pre-sales activities for the Mandiant Consulting organization, including creating Statement Of Work (SOW) and other agreement documents, assisting with gathering information for customer onboarding requirements, working with sales and consultants to resolve pricing/scoping issues, and liaising with customers and partners in negotiations.
• Assist with governance related activities that help the consulting organization become more efficient.
• Identify process or system improvements, work with management and other teams to implement recommended changes.
• Assist in the creation of reports for the Mandiant Consulting organization related to efficiency of pre-sales activities.

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 2 years of experience with Salesforce or similar Enterprise Resource Planning (ERP) systems.

Preferred qualifications

• Experience with discretion sensitive materials and managing confidential information.
• Experience in customer-facing role.
• Experience working in Salesforce.
• Ability to work across cultures and time zones.
• Excellent organizational and planning skills, with the ability to multitask, prioritize and execute multiple concurrent activities.
• Excellent customer/user service and communication skills.