Roles and Responsibilities:

1. Operations Management:

Manage all aspects of the restaurant's daily operations, including opening and closing procedures, staffing, and inventory management.
Ensure compliance with health and safety regulations and uphold cleanliness standards throughout the restaurant.
Monitor food quality and presentation, addressing any issues promptly to maintain customer satisfaction.
Implement and enforce company policies and procedures to maintain consistency and efficiency.

2. Staff Management:

Recruit, train, and supervise restaurant staff, including servers, kitchen staff, and support personnel.
Create staff schedules, taking into account business demand and staff availability, ensuring adequate coverage for all shifts.
Provide ongoing coaching and performance feedback to employees, fostering a positive and productive work environment.
Handle employee conflicts or disciplinary issues professionally and according to company policies.

3. Customer Service:

Ensure that all guests receive exceptional service and address any customer concerns or complaints promptly and professionally.
Interact with customers to gather feedback and make improvements to service and offerings as needed.
Maintain a welcoming and hospitable atmosphere in the restaurant, greeting guests and assisting with seating or other requests.

4. Financial Management:

Monitor financial performance indicators, such as sales, expenses, and profitability, and implement strategies to achieve financial goals.
Control costs by managing inventory levels, portion sizes, and waste, and optimizing staffing levels to maximize efficiency.
Prepare and analyze financial reports, including budgets, P&L statements, and forecasts, to track performance and identify areas for improvement.

5. Marketing and Promotions:

Collaborate with marketing team to develop and implement promotional activities and marketing campaigns to attract new customers and retain existing ones.
Utilize social media platforms and other marketing channels to engage with customers and promote the restaurant's offerings and events.

Quickly adapt to changing circumstances or unexpected challenges, such as staffing shortages or equipment malfunctions, to ensure smooth operations.

6. Flexibility and Adaptability:

Be willing to work flexible hours, including weekends, public holidays, and night shifts, to accommodate the demands of the business.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520 EA Registration ID: R1765753

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Consults with clients/customers and determines catering options based on the client’s needs.

• Prepares required catering forms, completing meticulous tasks and negotiating pricing.

• Preparation and planning of the venue for the events, including menus, equipment, food, and

services.

• Restuarant managers are responsible to hire, train, and supervise the staff. This is

inclusive of schedule organization and ensuring proper event staffing.

• Communicating effectively with clients, staff, and third party vendors.

• Restaurant manager facilitates the arrangements of seating, the serving of food and beverages,

and maintaining cleanliness of tables.

• Restaurant expenses, and accurate records will be kept and organized by the manager.

• Adhere and facilities the needs of the food and health industry safety regulation and standards.

• Research and keep up with catering trends to promote competitive catering services. Needs

substantial or expert knowledge of electronic restaurant management systems.

• Proficiency, ability meet deadlines, and complete the job within budget in required.

• Prior experience and knowledge of the processes for hiring, training, and overseeing

staff is required.

• Advanced or expert knowledge of the best restaurant management practices is required.

• Willing to work late, weekends or public holidays if equired.

• Managing and motivating a team of cleaning staff
• Conducting stock management of consumables and spares
• Ensuring employees are properly trained and equipped to perform their role
• Deploying and training staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Certifying that equipment is safe to use and in good working condition
• Overseeing the daily operations of the cleaning staff, ensuring all areas are kept in pristine condition according to company standards and client expectations - Developing and implementing cleaning schedules and procedures to maximize efficiency and effectiveness within the team

She must be honest. She must be able to work with current employees. She must be able to cover the job for all employees. She must be a team person. She must be able to communicate with customers. She must be punctual. She must be able to work all shifts. She must be able to cover the work of the cashier.

Company Description

OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform. It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.

• Location - Central, near Bugis MRT
• 5 days a week, 8.30am to 6.30pm
• Basic $2,800 - $3,300

Roles & Responsibilities:

Admin and Operations

• Conduct administrative and operational tasks of the Training Centre
• Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
• Manage administrative work (Attendance, preparation of course materials and course enrolment process etc)
• Coordinate and oversee training schedules to ensure adherence to SOPs
• Supports and contributes to the company's continuous improvement and training programs.

Learner’s Management

• Collaborate with the sales and marketing team to execute effective strategies for promoting training courses and maximising enrolment rates.
• Build and maintain strong relationships with learners, to achieve high customer satisfaction
• Provide quality customer experience through understanding of their queries and needs through email, walk-in and calls
• Ensure that all customer enquiries or feedbacks are satisfactorily managed, resolved and closed within agreed timeframe
• Facilitate effective learning experiences for participants

Job Requirements:

• Possess a Diploma or Degree in any discipline
• Experience in customer service or contact centre will have an added advantage
• Willing to work on weekends and/or public holidays.
• Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheet

Interested applicants, click APPLY NOW or text your resume to +65 9759 6862.

Only shortlisted applicants will be notified.

Responsibilities:

• Ensure the timely preparation of accounting deliverables (financial statements / management reports / GST filing)
• Review of supporting financial documents (invoices, bank statements)
• Review of the financial information/management accounts prepared by associate
• Ensure that clients comply with local statutory and GST requirements
• Provide guidance and advice on matters (accounting/GST) and escalate these matters to manager if required
• To be an effective coach/leader to fellow team members
• Ensure the timely processing and sending of invoice upon the completion of engagement
• Ensure the timely circularization of AR chaser emails and timely collection of AR

Requirements:

• Degree in accountancy / ACCA equivalent
• Have at least 2 years of working experience relevant
• Proficiency in Microsoft Office and Xero would be an added advantage

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

Position: F&B Service Ambassador

• Working Hours: 6 days [2 Shift between 7am-10pm, rotated shift , 44 hours per week]
• Location: Hillview / Clementi / Bedok
• Salary: $2500

Requirements:

• Preferably 1 year working experience in F&B – cafes/ restaurants/ similar capacity
• Able to work on weekends / public holiday

Job Scope:

• Ensuring excellent guest experience through providing of warm and genuine service
• Take, prepare and serve food & drinks orders and operate cash register
• Ensure product items are well stocked and display cases are attractive and clean.
• Maintain a high standard of cleanliness in and around workstation and strictly abide with health/sanitation regulations
• Any other ad-hoc duties base on operational needs

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Responsibilities:

• Prepare payment proposals using methods like cheques and transfers, review invoices, and ensure timely processing of payments through Direct Debit Authorisation (DDA).
• Manage unresolved items in the bank clearing account and follow up on expired cheques and outstanding reconciling items.
• Handle the assessment and filing of withholding tax returns for invoices from overseas vendors.

Requirements:

• Diploma in Accounting, Finance, or related field.
• Proven experience as an Accounts Assistant or in a similar AP-focused role.
• Experience in SAP is an added advantage.

Company Registration Number: 201622755N

EA Licence: 19C9859

Registration Number: R2090276

• Oversee all activities and communications regarding outgoing and incoming shipments for all projects to ensure accuracy and timely preparation of necessary documentation.
• Ensure standard procedures, administrative and legal formalities, terms, and conditions are followed and completed when third parties are hired for projects.
• Communicate shipment timelines internally to make sure other functions can plan properly and meet the deadlines.
• Work with the Sales Team to assist them with freight estimation for quotation purposes.
• Determine and analyze budget for logistics needed to fulfill the project's requirements.
• Coordinate with the Finance Department to obtain necessary approval for budget and satisfy required documentation.
• Maintain high accuracy in all document preparations for logistics.
• Ensure best service and best pricing in logistic activities.
• Ensure equipment is received as scheduled by continual follow-up and communication with freight forwarders, and resolve any issues as and when required.
• Develop strong working relationships and cooperation with other functions and departments.
• Support purchasing strategies (sourcing, negotiation & cost management, quality and delivery terms, documentation) and manage procurement and rental of any external resources, services, and facilities required to support the projects or operations.
• Nurture positive relationships with suppliers and service providers for optimum pricing and support.
• Develop and improve SOPs for Logistics and procurement.
• Assist in the implementation of goals and policies for effective improvements in Operations.

Roles & Responsibilities

Responsibilities

· Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

· Prepare and submit performance reports

· Hire and train new employees

· Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

· Degree in Business or Managment

· Proven experience as Manager or relevant role

· Familiarity with company policies and legal guidelines of the field

· Ability to learn a variety of job descriptions

. Able to work on Sunday & Public Holiday

. Have at least 5 years of working experience

· Excellent communication and interpersonal skills

· Outstanding organizational and leadership skills

· Good knowledge of MS Office.

Love interacting with people? Enjoy being organised and finding solutions with a smile? You could be one of us!

As a Full-Time Frontline Executive, you will have the opportunity to be an ambassador of The Alternative Story (T.A.S.). You will be in charge of engaging customers and providing administrative support to our customers and teachers. You will be the backbone of our centre operations where your traits of being detailed and service-oriented will enable you to excel in what you do.

You will work with vibrant people who value excellence and teamwork as much as you do. Here, your hard work will pay off and you will be given room to grow your skills and progress your career. Opportunities to progress to a supervisory role will be open to team members who are keen.

At the end of each day, you will feel fulfilled knowing that you have brought joy to our customers and helped to ensure the success of our day-to-day operations.

Required Qualifications

• Customer-oriented and communicative
• Meticulous and organised
• Proactive and self-motivated
• Able to work under pressure and time constraints
• Driven to make progress and produce excellent work
• Collaborative and willing to go the extra mile
• Holding at least GCE O-Level qualifications or equivalent

Preferred Qualifications

• At least 1 year of experience in customer service and administration (not a requirement but a plus)

Other Details of the Role

• Attractive compensation and benefits package
• Work schedule consists of 4 weekdays (includes Friday) and 1 day of the weekend (Sat OR Sun)
• 11.30am - 7.45pm (3 of out 4 days from Mon to Thurs), 1 pm - 10 pm (Friday), 8.30am - 5.00pm (Sat OR Sun)
• Work location will be at Ang Mo Kio Central OR Parkway Centre
• Commitment period of 1 year

COVID-19 Precautions

• Prevailing government-mandated measures and other related company policies apply

About The Alternative Story

We are an English and Creative Writing Tuition Centre for Primary School children. Since 2008, our passion has been to make learning come alive in our classrooms. We seek to inspire in our students a proficiency and appreciation for the English language that sets them up for success in academics and in life.

We have grown from a small shophouse operation to our current employee strength of over 60 teachers and support staff. We are actively looking for like-minded individuals to join our team.

To find out more, you may visit our website at www.thealternativestory.com.

Job Details

• Basic $1850 fixed (For fresh) + Attendance allowance $100 + Transport allowance $60 + Fixed allowance $280
• OT up to $500 per month
• Have performance bonus
• 6 days work week @ Retail Hours
• 8.25 Hours shift per day
• Islandwide location available

Job Scopes

• Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
• Involve in closing of shop (only applicable for night shift staff)
• Attend to walk-in customers promptly
• Maintain cleanliness and tidiness in work areas
• Assist in stock taking / recording
• Answer incoming calls and handle delivery orders
• Learn the art of pearl making

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

Service Engineer / Technical Specialist
Location: Changi
Working Days: Mon - Fri
Working hours : 830 a.m. to 530p.m.
Salary : $2,500 - $3,000

Requirements

• NTC2 / Diploma in Electronics/Mechanical/Mechatronics Engineering
• Preferably with experience in Vacuum Technology and/or Wafer Testing.
• Training provided
• Travelling required.

Responsibilities

• To provide support and application for Wafer Sort & Testing Related Equipment.
• Service & Calibration of Hi Vacuum Pumps and related equipment for the semiconductor industry.

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

Your Next Company

My client is a rapidly growing software company headquartered in the US. With ambitious expansion plans in Asia, they are seeking an APAC VP, Service Delivery to join their team.

Job Summary:

The VP, Service Delivery will oversee the delivery of software solutions, ensuring timely, within-budget, and high-quality services to customers. This leader will manage teams, processes, and technology to drive customer satisfaction, revenue growth, and operational efficiency.

Key Responsibilities:

1. Strategic Planning: Develop and execute service delivery strategies aligned with business objectives.

2. Team Management: Lead and develop a team of service delivery managers, project managers, and technical professionals.

3. Customer Relationships: Foster strong relationships with key customers, ensuring satisfaction and account growth.

4. Service Delivery: Oversee the end-to-end delivery of software solutions, including:

- Project planning and execution

- Quality assurance

- Configuration and deployment

- Testing and validation

- Maintenance and support

5. Process Improvement: Develop and implement efficient processes, methodologies, and tools.

6. Budgeting and Finance: Manage service delivery budgets, ensuring cost-effectiveness and ROI.

7. Technology and Innovation: Stay current with industry trends, emerging technologies, and innovative delivery methods.

8. Risk Management: Identify and mitigate risks, ensuring compliance and minimizing disruptions.

9. Communication: Collaborate with cross-functional teams, including sales, marketing, and product development.

10. Metrics and Reporting: Define and track key performance indicators (KPIs) to measure service delivery effectiveness.

Requirements:

1. 15+ years of experience in software service delivery, consulting, or managed services.

2. Proven track record of leadership, team management, and customer satisfaction.

3. Strong understanding of software development methodologies (Agile, Waterfall).

4. Excellent communication, interpersonal, and project management skills.

5. Experience with IT service management frameworks (ITIL).

6. Strong analytical and problem-solving skills.

7. Bachelor's degree in Computer Science, Business Administration, or related field.

Nice to Have:

1. Experience with cloud-based technologies (AWS, Azure).

2. Knowledge of DevOps practices and tools (Jenkins, Docker).

3. Certification in project management (PMP), ITIL, or related fields.

4. Experience with SCM, CRM, ERP, PLM softwares will be a bonus.

Apply now or reach out to me at [email protected] for a confidential discussion.

Unfortunately, only shortlisted candidates will be notified.

Raymond Ler: Registration No.: R1876114 | EA License No.: 21S0433 | Company Registration No.: 201314085N

Working Days: 5 days (Mon – Fri)
Working Hours: 8:30am – 6pm
Working Location:Neythal Rd (West Area)
Salary: $3500 - $5000 + Transport allowances $600 + Commissions

Industry: Construction Industry

Job Scope:

• Building good rapport with existing and new clients
• Regular visits and follow up with clients
• Develop new business with clients who might benefit from company’s products and services
• Negotiate tender and contract terms and conditions to meet both client and company needs
• Negotiation of commercial and project conditions, handle sales documents, reports
• Handle customer’s enquiries and feedback
• Make technical presentations and demonstrate how a product meets client needs
• Liaise with other members of the sales team and other technical experts

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Manages relationship of a defined number of customers and prospects in particular sector
• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking.
• Ensures accuracy and proper maintenance of sales activity records through regular reporting and analysis of sales activities.
• Collects relevant customer information and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations.

Requirements:

• Min Diploma/ Degree with relevant years of experience
• Experienced in Account Management of Freight Forwarding or related international transportation services customers

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

Assistant School Manager

Location: Clementi

Working days: 5 days (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $4,000 - $5,000

Key Responsibilities:

Primary Role

• Achievement of school enrolment and store revenue budget of music school (branch)
• Teachers’ management and administration (more than 50 teachers full and part-time)
• Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
• Studio and facilities management

Secondary Role

• Work with respective product managers to ensure branding, A&P and sales activities.
• Supervision in provision of quality customer service through training and coaching of staff and engaging.
• CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
• Plan, manage and organize area market events and activities in-store
• Manage and oversee store inventory to ensure optimal stock levels for display and sale.
• Overseeing proper cash register management and administrative matters and documentation processes with relevant department
• Perform any adhoc duties or projects as assigned.

Requirements:

1. Diploma graduate preferred
2. Experience in similar or service related industry preferred (enrichment centers)