Customer Service Officer (Airfreight)

Basic Salary: $2300-$2800
Working hours: 5.5 days work, Mon – Fri 9am-6pm & Sat: 9am – 1pm
Address: Changi Airfreight Centre

Job Description:

• Handle full set Export/Import documentation.
• Handle enquirers from customers, via telephone or email for transportation by air and sea, and provide quotation.
• Customs permit declaration.
• Liaise with customers for delivery arrangement.
• Handle the key account customers according to SOP's and escalate special cases to Department Manager in a timely manner.
• Provide report and statistic to key account customers on a daily/monthly basis.

Job Requirements:

• 1-2 year experience in Airfreight industry with customs permit declaration is preferred.
• With INCOTERMS knowledge is an advantage.
• Possess relevant background is an advantage.

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Our client is a world’s leading providers of vacuum solutions such as turbopumps, backing pumps, measurement and analysis equipment, components, as well as vacuum chambers and systems.

Currently they hiring Workshop Service Technician at their Marymount site.

Working hour: Monday to Friday, 8.30am – 5.30pm

Location: Marymount

Job Scope:

· Repair, maintenance and servicing of high-tech precision products and components.

· Appraise, troubleshoot, repair vacuum mechanical and/or electronic products.

· Ensure proper documentation of service reports and other records.

· Any other ad-hoc duties as assigned by Workshop Manager and/or line manager/leader.

· Hands-on workshop repairs and maintenance activities.

· Perform daily activities as required.

Requirements:

· Relevant qualification in Electrical/Mechanical/Mechatronics Engineering

· Relevant working experience with mechanical repair.

· Hands-on individual that enjoys stripping and rebuilding engineering products that are manufactured to the highest standard.

· Willing to learn new skill and new methodology.

· Able to work independently and in teams.

· Perform and deliver under pressure with tight deadlines when necessary.

· Willing to work overtime when required.

Interested candidates, who wish to apply for the the above position, please click the “Apply now” below.

We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
EA License No: 01C4394
EA Personnel No: R2199890
EA Personnel Name: LEE KIM HOU

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities:

• Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment
• Manage Major Incidents including management of customer & internal communications, management of internal and external communication bridges with our top-tier customers and escalations up to leadership level.
• Coordinate and collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
• Invoke and manage crisis and security management processes.
• Maintain accurate logs, incident reports and provide comprehensive updates to stakeholders.
• Document all actions in accordance with standard company policies and procedures.
• Act as the senior on shift and ensure proper shift handovers.

Requirements:

• Diploma or Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent
• 3 years proven experience in managing all aspects of Major Incident.
• At least 4 years of experience in telecommunications within a large-scale business environment.
• At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
• Experience with developing training programs and delivering training.
• ITIL V4 Foundation certificate and experience working with ServiceNow.
• Agile, Six Sigma or related certifications
• Having experience in the aviation sector is beneficial.

Additional info:

• Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
• 8am to 8pm (12hours, non-night shift)

To apply, please visit www.gmprecruit.com and search for Job Reference: 23981

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Manage a team of Tender Quantity Surveyors.
• Coordinate the entire tender process, from identifying opportunities to preparing and submitting bids.
  Ensure that tender documents are completed accurately and meet the requirements outlined in the request for proposal (RFP) or invitation to tender (ITT).
• Work closely with internal teams such as project management, engineering, finance, and legal to gather the necessary information for tender submissions.
• Collaborate with external stakeholders, including suppliers, subcontractors, and consultants, to obtain quotes and technical information.
• Review and analyze tender documents to understand project requirements, technical specifications, and contractual obligations.
  Prepare tender documents, including technical proposals, financial proposals, and supporting documentation.
• Ensure that all tender submissions comply with industry standards, client requirements, and legal regulations.
• Conduct quality checks on tender documents to ensure accuracy and completeness.
• Submit tender proposals within the specified deadlines.
• Monitor the tender process, respond to client queries, and attend pre-bid meetings as required.
• Coordinate post-tender activities, such as contract negotiations and clarification meetings.
• Analyze the outcomes of tender submissions to identify areas for improvement.
• Maintain records of tender submissions and track success rates to inform future strategies.

Requirements:

• Bachelor's degree in construction management, civil engineering, architecture, business, or a related field.
• At least 10 years of experience in construction industry with minimum 3 years of supervisory experience.
• Experience in tendering for building projects including residentials, hospitals and schools will be advantageous.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply now.

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R1103367

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Responsibilities:

• Identify and develop new business opportunities in the field of modernization within the industry.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business.
• Understand customer requirements and provide tailored solutions to meet their modernization needs.
• Deliver technical presentations and demonstrations to potential clients to showcase the benefits of modernization solutions.
• Prepare sales proposals and negotiate contracts with clients.
• Collaborate with internal teams to ensure timely and successful project execution.
• Stay up-to-date with industry trends and competitors' offerings to effectively position the company's modernization solutions in the market.
• Attend industry trade shows and exhibitions to network and generate leads.
• Meet or exceed sales targets and contribute to the growth of the company's revenue.
• Provide excellent customer service and support throughout the sales process.

Requirements:

• Bachelor's degree in Engineering or a related field.
• Prior experience in sales or business development roles within the modernization industry.
• Strong understanding of modernization solutions and technologies.
• Excellent communication, negotiation, and presentation skills.
• Ability to build and maintain strong relationships with clients.
• Self-motivated and driven to achieve sales goals.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Responsibilities

• Management of the daily work flow of all core warehouse & dispatch requirements for an extensive product range.
• Maintain and ensure adherence to occupational health and safety policies and procedures.
• Supervise picking of goods for delivery and assigning deliveries to the appropriate delivery team(s).
• Scheduling/routing of local deliveries or store pickups.
• Liaise with vendors/forwarders on logistics arrangements and container unloading/loading.
• Manage stock placement and maintain a well-organised, clean warehouse, including accounting for and disposal of damaged stock.
• Conduct cycle-counts and report, investigate and resolve stock shortages and inventory errors on a regular basis.
• Manage inter-company stock transfers including to and from Singapore or Penang.
• General maintenance of delivery fleet and MHE, including scheduling of regular equipment/vehicle maintenance or replacement.
• Ensure timely order fulfilment and customer satisfaction.
• Ensure accurate receiving and picking process.
• Attend to human resource matters for all warehouse and delivery personnel, including staff discipline, settlement of disputes, leave management etc.
• Supervising, coaching and training of warehouse staff towards continuous improvement and development.
• Ensure adherence to good work safety practices.
• Work closely with the branch’s sales team to develop an effective logistics team structure, processes and operational framework to support the execution of the Company’s sales strategy.
• Provide feedback to the Company’s Senior Management on areas for improvement with regard to operational issues (logistics, manpower requirements etc).
• Identify potential cost savings and expenditure.

Job Requirements

• Strong management, leadership, decision making and communication skills.
• Computer literacy
• Great customer service attitude
• Minimum 3 years’ work experience in FMCG warehouse environment
• Experience in working within a Very Narrow Aisle warehouse setup
• Excellent time management & organizational skills

Job Title: Operation Manager for M&E Services (ID8192)
Location: Kaki Bukit, Singapore
Working Hour: Mon to Fri 8:30am - 5:30pm, Saturday 8:30am - 1pm
Salary: $4000 - $6000

Job Description:
· Supervise all contracts related to IFM/ mechanical engineering projects.
· Monitor contract performance and address deviations.
· Attend customer meetings and serve as the main point of contact for customers/ project team.
· Provide regular updates on project progress and milestones to the Directors.
· Resolve customer issues promptly and satisfactorily.
· Advise/ Coordinate with teams to ensure timely task completion.
· Lead and supervise respective Project Managers/ Coordinators and mechanical engineering teams.
· Offer guidance and support to enhance team performance.
· Identify opportunities to streamline processes.
· Evaluate operational procedures and make enhancements as needed.

Requirement:
Diploma/ Degree in Mechanical or Electrical Engineering / Building / Facilities / Estate Management or relevant disciplines.
Minimum 5 years in similar position with relevant working experience
Proven track records of IFM/M&E contracts management experience.

Business Development Manager

Job Description:

Applied Angstrom Technology (“AAT”) is a start-up semiconductor equipment company with our headquarter in Singapore. Our company was founded by two professionals and has grown a team of experienced, dedicated, and passionate individuals. AAT has the mission to be the world-class process technology provider in the Angstrom era for 3D device manufacturing and to build an ecosystem in equipment design, manufacturing, and component/material supply chain in US and Singapore.

Now our recruiting team is looking for a motivated Business Development Manager in Singapore. The Business Development Manager will play a vital role in driving the organization's growth by identifying and developing new business opportunities, building and expanding the company's presence.

Job functions:

The ideal candidate shall be able to perform the following:

· Opportunity Identification: Research and identify new business opportunities, including new markets, growth areas, partnerships, and ways to reach existing markets.

· Relationship Building: Foster and develop relationships with clients, stakeholders, and other partners.

· Sales Strategy: Develop and implement a strategic sales plan that expands the company’s customer base and ensures its strong market presence.

· Proposal Management: Lead the creation of business proposals and presentations.

· Negotiations: Negotiate contracts, terms, and conditions with partners and customers.

· Market Analysis: Keep abreast of market trends, competitor activities, and customer needs.

Qualifications:

· Bachelor's degree in business, marketing, or a related field is required. A master's degree is a plus.

· Proven experience as a Business Development Manager or a related role is preferred.

· Strong market knowledge and understanding of semiconductor industry trends, preferred with technical background.

· Excellent communication, negotiation, and leadership skills.

· Ability to build rapport and forge strategic partnerships.

Locations:

One-north, Singapore

Maintain yard machineries, equipment and facility at optimum level without compromising safety and environmental conditions.

Responsibilties:

• Preparing and reviewing work schedules and preventive maintenance.
• Delegating work responsibilities.
• Setup, review and update the organizational procedures.
• Verifying daily maintenance activities and the quality of work.
• Reviewing maintenance reports according to maintenance plan.
• Monitor and review maintenance staff performance.
• Involve Facility and Maintenance activities and Decision Making.
• Ensures equipment availability is adequate to meet the project plan.
• Hiring new maintenance professionals.
• Engaging service providers and contractors for specialized works.
• Attend internal department meetings, safety committee meeting, operation meeting and client meetings.
• Execute internal pre-auditing and support internal, external audits.
• Motivate maintenance staff and plan for improvements.
• Upgrade maintenance staffs.
• Monitor of the worker overtime man hours and implement the necessary measures to control.
• Issue letters to contractors if equipment / machineries are damaged during contractor’s rental period. Damages to be back charge to contractors.
• To allocate and approve the yard storage space request for module fabrication works.
• To approve the purchase request of new spare parts & equipment’s.

Requirements:

• Degree / Diploma in Electrical and Electronics Engineering
• Minimum of 10 years of maintenance working experience in marine shipyard industry
• Hands on experience in welding machine and CNC plate cutting machine troubleshooting works
• Highly motivated individuals with good organizational skills and leadership skills.
• Able to adapt new work environment and able to lead independently.

R1552011

Peak Ocean EA License No. 18C9336

Responsibilities:

• Planning, scheduling and monitoring of QS’s work for respective projects to ensure that works are completed on time for submissions to Client parallel to Project Schedule both in re-measurements and change proposals.
• Provide quotations to Client’s for any new additional works arises out of the original scope of works (if any).
• Checking and approving the change proposal for submission to Clients.
• Prepare forecast of overall projects costs inclusive of revised MTO’s and change proposals of each project. (Will provide to Client periodically.).
• Meeting up with Clients to reconcile and close up on the re-measurements and change proposals submitted.
• Compilation and close-up of final account for each project completed with the respective client.
• Prepare and monitor of invoices and payments from Client for each project.
• Provide contractual advice to the PM or Project Team for any commercial issues.
• Any other ad-hoc duties being assigned by Superior.

Job Requirements:

• Bachelor’s Degree in Civil Engineering, Quantity Surveyor or Construction Management discipline
• At least 10 years of experience in Marine shipyard for large constructions projects
• Experienced in the quantification and valuation of works for claims is essential, together with sound knowledge of commercial processes such as contracts, subcontracting, tendering and procurement
• Excellent written and good communicative skills, able to interact with people of all levels and teamwork

R1552011

Peak Ocean EA License No. 18C9336

As a Growth Manager at Vama, you will be instrumental in driving the adoption and expansion of our next-generation banking services. This role enhances customer acquisition, engagement, and retention through innovative growth strategies, particularly around our mobile and chat-based platforms.

Key Responsibilities:

• Develop and implement growth strategies tailored to Vama’s chat-based banking and AI advisory services.
• Lead initiatives to increase user engagement and transaction volume, utilizing insights from our unique payment and advisory platforms.
• Drive adoption of Vama’s expanded services, including high transaction limits, multi-currency cards, and high-yield wallets.
• Innovate and optimize growth hacking techniques to scale the user base profitably in a competitive fintech environment.
• Manage and enhance our affiliate and referral programs to maximize reach and impact.
• Designed and executed data-driven CRM strategies to improve customer LTV and AOV.
• Collaborate with product teams to align growth strategies with new feature releases, ensuring a seamless user experience.
• Utilize advanced analytics to monitor performance metrics and adjust strategies accordingly.
• Lead cross-functional teams in a fast-paced, startup atmosphere to meet and exceed business targets.

Requirements and Qualifications:

• Bachelor's degree in Marketing, Business Administration, or related field. Master’s degree preferred.
• At least 10 years of experience in growth marketing, strongly emphasizing mobile app growth and digital branding.
• Demonstrable experience with financial technologies, particularly in real-time payments and AI-driven services.
• Proven success in executing mobile app growth strategies and leveraging social media platforms.
• Strong expertise in data analysis, visualization, and performance reporting.
• Experience in fast-paced, nimble environments, preferably in startups or fintech.
• Creative marketer and problem solver with a history of thinking beyond traditional paid advertising.

Our client is actively searching for a Manager (Software Management), Professional Officers Division to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Function as part of the Resource Planning and Management (RPM) Team to support the division’s activities and meet the division’s planning and administrative needs.
• Strengthen software management processes to ensure the requests for new and/or renewal programme software are promptly processed and tabled at University -level Committee for approval.
• Facilitate the management of software maintenance contracts with users, Legal, Finance and/ or vendors, including monitoring the expiry and renewal of contracts.
• Ensure software license agreements and terms and conditions are cleared with Legal and uploaded to division’s repository system.
• Manage the Software Catalogue and ensure the information in the system is updated.
• Compile and conduct analysis on software-related data for presentation to management.
• Prepare, track and monitor the software budget and utilization.
• Facilitate the cross-division project on the implementation of Virtual Desktop Infrastructure (VDI) and manage the VDI operations.
• Perform Secretariat duties to University and division-level committees, including but not limited to writing minutes and following up on matters arising.
• Plan and organize POD events and meetings, including liaising with other divisions for logistic and other support.
• Undertake any other duties as assigned by the Director, POD and supervising officer for the effective support of division operations and activities.

The ideal candidate will need to have the following qualities and experience:

• University Degree work experience of at least 12 years, with least 7 years in managerial capacity
• Have knowledge and experience in managing software license agreement and interpreting licensing terms and conditions would be preferred.
• Possess knowledge/ experience in IT Assets Management would be advantageous.
• Able to effectively communicate with a wide range of individuals in a diverse community and possess the confidence to front different parties.
• Able to multi-task and manage tight deadlines.
• Show initiative and take ownership of work.
• Team player with good communication and interpersonal skills.

Job Responsibilities

• Fully utilize in-house system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers
• Liaising with External and Internal Stakeholders for shipment status and handling
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits
• Arrange pickup/delivery to the consignee’s premises
• Process and issue billing to customers
• Other assignment assigned by the management

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

Job Responsibilities

• Fully utilize in-house system to perform cost in and cost approval for shipments includes air freight, logistics and trucking shipments
• Arrange, handle & organize air import shipments to ensure on-time delivery to customers
• Liaising with External and Internal Stakeholders for shipment status and handling
• Attend to customers' requests for flight information, cargo and delivery status, permit, invoice, etc.
• Arrange custom clearance and declare permits
• Arrange pickup/delivery to the consignee’s premises
• Process and issue billing to customers
• Other assignment assigned by the management

Job Requirements

• Possess Diploma in Logistics/Supply Chain Management or equivalent
• Preferably with at least 1 year of experience in Freight Forwarding with the understanding of incoterms will be an advantage

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

JOB DESCRIPTION

• Assist in segment consolidation and preparation of financial and management reporting of the Group
• Preparation of segment reporting and forecast/budget.
• Preparation of centralized cost reporting
• Assist the preparation of SGX results announcements of the Group
• Support the preparation of Annual Report of the Group
• Support the consolidation of forecasts and budgets
• Participate in support on Group Financial Reporting System, including implementation of new Group Financial Reporting System
• Liaise with group auditors on group audit
• Liaise with Accounts & Operations team for entity level submission and any other reporting

JOB REQUIREMENTS

• Diploma/ Degree in Accounting or Business/Finance or equivalent
• Strong accounting knowledge and application of Singapore Financial Reporting Standards (International)
• Displays positive attitude, team player, meticulous and the ability to multi-task and work under tight timelines
• Able to work independently and possess good communication skills
• Proficient in MS Office applications
• Knowledge of SAP S4 and BPC would be advantageous

· Develop, review, and administer HR policies, processes, and programs in the areas of recruitment, onboarding, learning & development, compensation & benefits, performance management, and exit management

· Act as the owner and custodian of the HR system for the effective and efficient management of HR-related data

· Assist with manpower planning and budgeting, including resource planning for the purpose of business continuity

· Partner business managers on succession planning, talent management, and development

· Act as the HR subject matter expert, and support business managers to ensure that HR processes are aligned with regulatory requirements

· Drive and execute employee engagement activities to sustain a cohesive and high-performance workforce

· Support the management with the fair management of employee grievances if any

· Responsible for the discharge of HR administrative duties, including employee data management, leave management, HR documentation, filing, etc.

· Communicate and write in English and Chinese.

1. Collaborating with underwriters and product development teams to ensure a thorough grasp of insurance products and policies.

2. Generating leads through various methods like cold calling, networking, referrals, and digital marketing.

3. Crafting and delivering compelling sales presentations to exhibit insurance products and services.

4. Hosting training sessions for sales teams on insurance products, sales techniques, and industry trends.

5. Establishing and maintaining robust client relationships to comprehend their insurance needs.

6. Executing plans to retain current clients and prompt policy renewals.

7. Conducting routine client reviews to evaluate evolving insurance needs and suggesting adjustments as needed.

Company’s Profile
Julian Grey’s client envisions global connectivity and innovation, striving to be among the best with a global outlook and cutting-edge technology.

Responsibilities

• Project deployment in Telecommunication Data Centre landscapes at various locations
• Executing installation, commissioning, and testing of transmission/DWDM systems
• Managing and resolving issues with telco equipment, including RMA processes
• Conducting software and firmware updates on systems

Requirements

• Fiber Optics Transmission Systems and Data Networking
• Test equipment and Systems Integration
• Experience with Visio, Linux Red Hat
• Familiarity with Ciena 6500 equipment is beneficial

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Position Overview:

We are seeking an experienced and dynamic HR Manager with expertise in payroll to lead our HR department. The HR Manager will be responsible for overseeing all aspects of human resources management, including payroll processing, employee relations, talent acquisition, performance management, and compliance. The ideal candidate will have a strong background in HR best practices, payroll administration, and leadership skills to drive HR initiatives and support organizational goals.

Key Responsibilities:

• Oversee the payroll process, including accurate and timely processing of payroll, tax withholdings, and deductions.
• Ensure compliance with federal, state, and local payroll and tax regulations.
• Administer employee benefits programs, including health insurance, retirement plans, and other employee perks.
• Manage employee relations issues, including conflict resolution, disciplinary actions, and terminations.
• Lead recruitment efforts, including sourcing candidates, conducting interviews, and making hiring decisions.
• Develop and implement HR policies and procedures to maintain compliance and enhance employee experience.
• Provide guidance and support to managers and employees on HR-related matters.
• Maintain HRIS system and ensure data accuracy and integrity.
• Prepare and analyze HR metrics and reports to identify trends and areas for improvement.
• Stay updated on changes in employment laws and regulations and ensure company compliance.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 6-8 years of experience in HR management, with a focus on payroll administration.
• Strong understanding of payroll laws, regulations, and best practices.
• Experience with payroll software and HRIS systems (e.g., ADP, Workday, etc.).
• Excellent leadership and communication skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with strong analytical and problem-solving skills.
• SHRM-CP, PHR, or other HR certification preferred.

Job Responsibilities:

• Oversee & manage day-to-day operations, including FOH and BOH
• Preserve and upholding excellent levels of customer service
• Address customer queries courteously and ensure customer satisfaction
• Obtain customer feedback and recommend necessary outlet operational changes.
• Ensure the consistency and quality of food and beverage products
• Ensure compliance with SFA regulations
• Stock management - ordering and storage of products, liaising with internal and external stakeholders
• Conduct monthly stock count and reports
• To appraise staff performance and provide feedback to improve productivity.
• To facilitate events and promotions with Marketing strategies.
• Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

• At least 3 years of relevant working experience
• Candidates who possess a Food Hygiene certificate will have an added advantage
• Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry
• Able to work under pressure in a fast-paced environment
• Strong leadership, self-motivated and good people skills

Understand customer needs and offer solutions and support

Organize and coordinate sales representatives schedules

Research potential leads from business directories, web searches, or digital resources

Recruit, hire, and train new sales representatives

Receive and report on all sales leads

Supervise sales representatives and assistants

Answer potential customer questions and follow-up call questions

Work with sales team when closing sales

Track weekly, monthly, and quarterly performance and sales metrics

Meet all sales quotas and goals

Assist sales representatives and team to meet and exceed goals

Be a Barista with an outstanding team that makes up the front-of-house service crew. Learn hand pour drip and espresso extraction methods, managing inventory, operations and supervisory skills, in our specialty coffee bars : Chye Seng Huat Hardware and PPP Coffee (Funan).

This is a role for you if you enjoy talking to, and being around customers in an energetic F&B environment. As a specialty coffee company at heart, you will get to experience the atmosphere and vibe of a well-known, homegrown, coffee company and gain exposure to the various segments of the specialty coffee industry in Singapore.

Note: PPP Coffee(Funan) and Chye Seng Huat Hardware are not a halal establishment.

Responsibilities

• Specialty coffee brewing skills
• Cashiering duties
• Daily operations
• Ordering and managing of inventory
• Managing internal and external events
• Serving customer food and drinks
• Remove and clean table from used dishes
• Any other ad-hoc duties

Job Requirements

• Customer Service Attitude
• Availability to work on weekends and holidays
• Able to commit to a minimum of 50 hours per month
• Able to commit to at least 3 months

Job Benefits

• Complimentary non-alcoholic drinks
• Family & friends discount on food & beverage
• Staff discounts on food & beverage

Salary: $10-$14/hour (depending on commitment period & role assigned)

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Location : Orchard

Industry : Retail

Time : 9:30am -6:30pm & 12:50-9:50pm

Benefits : Basic Salary + AWS + Variable bonuses

Basically, your duties as Customer Service Executive are as follows:

a. Organize the customer service operation with customers’ satisfaction being priority; to maintain satisfactory relationship with customers and staff

b. Maintain Customer Service standards and procedures.

c. Provide customer services’ support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc.

d. Ensure that the customers’ problems are attended to promptly and efficiently.

e. Attend to customers’ enquiries and follow-through with the necessary actions; handle customers’ feedback/ complaints effectively and efficiently.

f. Compile customer feedback and suggestions so as to improve and develop Service Standards.

g. Any other job-related duties assigned by the Company or your superior.

h. Experienced ex-cabin crews or those from hotel industry are welcome to apply

About the Team

The Partner Innovation organization works within GPO (Global Partner Organization) to define and develop our software partner ecosystem and Payroll Partners globally to better position Workday’s products. GPO is driving a rapid and intentional change to adopt an open and modern ecosystem and implement a unified global partner strategy, with cross-functional engagement in programs, systems, processes and people. Our organization promotes partner innovation on top of and integration with Workday Products and Technology. Here we work with premier software partnerships from conceptualization through integration and go-to-market.

About the Role

The APAC & Japan Software Partner Manager drives a portfolio of high-impact software partners and payroll partners to help our APAC & Japan region achieve its growth objectives. This growing program includes over 300 software partners and 25 payroll partners with plans to grow rapidly over the next several years. Workday is building a world-class partner program focused on revenue growth, business outcomes and innovation. In this role, you will champion a set of software partnerships and payroll partners by defining key business objectives, developing joint business plans, establishing executive sponsorship, leading go-to-market initiatives that drive revenue growth while building trusted relationships that ensure success of the partnership over the long-term. The role requires familiarity in working across industries, business process competence, strong communication and interpersonal skills, and the ability to collaborate successfully with cross-functional team members to achieve partnership objectives.

Responsibilities include:

• Identify and establish new Software Partnerships and payroll partners to support APAC & Japan growth objectives
• Lead a portfolio of existing Software Partnerships and payroll partners to meet regional objectives
• Develop relationships across product, industry, sales and services to implement cross-functional partnership motions
• Set strategic direction with partners with defined goals and clear business outcomes
• Define, prioritize and lead APAC & Japan go-to-market activities in partnership with marketing to drive awareness and demand for joint solutions
• Align with regional sales and field leadership to identify partners to enable Workday’s go-to-market motions
• Onboard and guide new partners as the software partner and payroll partner ecosystem grows
• Collaborate on team-wide initiatives to improve or expand the Workday Partner Program

About You

Basic Qualifications:

• 5+ years of experience at an Enterprise SaaS organization
• 5+ years of HCM, Payroll, Planning, Analytics and / or Financials expertise, alternative enterprise experience will be considered
• 5+ years of Software Alliances experience, directly running software or payroll partnerships aimed at driving pipeline and revenue growth

Other Qualifications:

• Strong relationship building skills and excellent communication skills
• Adaptable and resilient with experience in a fast paced, constantly evolving environment
• Self-motivated, with a strong work ethic, a positive demeanor and high energy
• Collaborative critical thinker, with methodical approach and organizational skills to run parallel opportunities concurrently
• High level of integrity and a desire for high quality
• Workday is proud to be an equal opportunity workplace.