Your new company
This is a banking firm with a strong presence and branding.
Your new role
Manage the end-to-end client contact lookback to ensure..
Your new company
This is a banking firm with a strong presence and branding.
Your new role
Manage the end-to-end client contact lookback to ensure that it is completed on time and accurately.
Review client email addresses in contact database to determine if the email domain is legitimate, focusing on email domains that do not match the client name
Check system for evidence that the prior contact update had been performed correctly
Perform client outreach via phone or email to seek confirmation of the records and to systematically track responses
Complete the required updates accurately in the system
Prepare weekly progress updates for management
Collect, process, analyze data to support decision making and track performance
Prepare presentations, reports and develop dashboards to clearly and easily display findings
Support any other tasks assigned by hiring manager
What you'll need to succeed
Ability to work accurately with numerical and textual data
Fluency in Mandarin is a plus
Preferably a few 2 or more years of banking experience
Excel skills are mandatory
What you'll get in return
This is an excellent opportunity to be part of a banking organisation. You will be part of a collaborative working environment and you will gain exposure to the environment.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Operational Support: Provide consistently stellar operational support for equity swaps, equity executions, and equity derivative products.
Trade ..
Operational Support: Provide consistently stellar operational support for equity swaps, equity executions, and equity derivative products.
Trade Capture and Reconciliation: Manage trade capture, reconciliations, lifecycle management, and corporate actions for listed and OTC equity/equity derivative products.
Sales and Trading Desk Support: Investigate and resolve issues and inquiries from the Sales and Trading Desks.
Problem Solving: Utilize critical thinking and problem-solving skills to provide timely resolutions to client issues and breaks.
Stakeholder Collaboration: Work closely with a wide range of stakeholders both within operations and outside of operations, including compliance, credit, sales, trading, legal, risk, and technology.
Process Improvement: Exhibit proactivity to improve processes and enhance controls to mitigate operational risk to the firm.
Team Contribution: Be a strong individual contributor while actively participating as a team player to achieve collective goals.
Project Management: Manage ad-hoc projects and liaise with both internal and external counterparts in different regions.
Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).
Shortlisted candidates will be notified
Data provided is for recruitment purposes only
www.ambition.com.sg
EA Registration Number: R22104385
Business Registration Number: 200611680D. Licence Number: 10C5117
Our client is specialized in the production and distribution of disposable medical devices.
Develop and implement sales strategy to achieve the com..
Our client is specialized in the production and distribution of disposable medical devices.
Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiologyproduct lines both in Singapore and Malaysia.
Create and execute business plans and key account plans to meet sales targets.
Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
Manage new product launches in Singapore and Malaysia.
Gain insights into competitor actions and devise strategies to proactively address them.
Requirements:
Degree in Science or equivalent
At least 5 years of medical device sales experience in Cardiology and Radiology Products.
Strong connection with key leaders in both Singapore and Malaysia.
Able to build and maintain effective business relationship.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]
Please note that only shortlisted candidates will be notified.
Our client is a global and established Multinational Company, who is seeking to recruit a Indoor Relationship Manager. This position is based in Sing..
Our client is a global and established Multinational Company, who is seeking to recruit a Indoor Relationship Manager. This position is based in Singapore.
You will be responsible for generating new sales leads, quantifying and qualifying these sales leads utilizing globally agreed selection criteria before assigning the lead to a sales channel. You will also manage and coordinate Multi Channel Customers that do not currently have sufficient volume to warrant a phone call or field visit and to re-qualify and to endeavor to move as many of these accounts to Telesales or Field sales by assessing potential business growth through qualifying questions and direct marketing responses.
Responsibilities
· Qualify all internal and external lead sources in order to pass leads to the appropriate sales channel
· Quantify express revenue potential and validate customer information and needs (segment) through using the globally agreed selection criteria to produce quality leads and accounts to ensure company achieves its overall sales/revenue objectives and targets
· Raise relevant paperwork for the main customer database ensuring customer information is available throughout the organization
· Maximize all opportunities to secure new business by providing account facilities to customers through the leads qualification process
· Adhere to regional standards and agreed procedures/processes
· Update all activities in Sales Reporting Tool in a timely manner
· Contact companies and individuals currently not holding an account and confirm customer details and identify traffic profiles thereby assessing quantity and quality of future business
Requirements
· Diploma or equivalent
· Minimum 3 years of proven sales experience in telemarketing or customer service
· Sales and results-oriented, pro- active and possess a positive work attitude
· Ability to multi-task, and work under pressure and tight deadlines
· Demonstrate good spoken and written communication skills
· Proficient in Microsoft Excel and Word and IT savvy
JJ Consulting Services
EA Licence No.: 12C6207
Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.
We thank all applicants in advance and regret that only short listed candidates will be notified.
Manage the Influencer strategy through gifting, events and activations, and social content.
Handle the development and performance of influencer ..
Manage the Influencer strategy through gifting, events and activations, and social content.
Handle the development and performance of influencer marketing campaigns across social and offline channels.
Build-up the growing Influencer team, optimizing and scaling the existing programs, work closely with the in-house Creative team to drive impact across all social channels.
Establish and build relationships with key industry partners on social platforms.
Requirements:
Degree and above
At least 5 years of influencer marketing, social media experience in the E-Commerce, Fashion/Retail industry.
Skilled in leading social media platforms (TikTok, Instagram, YouTube, Twitter, Facebook, etc.) and understands digital marketing trends.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to[email protected]
Please note that only shortlisted candidates will be notified.
Company’s Profile
Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent servic..
Company’s Profile
Our client is a reputable Business Managed Services provider in Singapore with a proven track record of providing excellent service to their esteemed clients across public, private, and people sectors. Offering a wide range of services, from finance and payroll to HR and customer care, they specialise in helping businesses transform and streamline their operations. They are seeking a Training & Operations Executive to join their team and contribute to their ongoing success.
Location: Alexandra (Office shifting to Bukit Gombak in Jan 2025)
Working hours: Monday to Friday, 8.00am to 5.30pm
Responsibilities:
Logistics matters ranging from scheduling, room booking and security coordination.
Timely updates to participants on class schedules, venues, and changes to the course dates.
Support in preparation and dissemination of all necessary course materials (e.g. reports, attendance lists and end-of-survey links).
Administer and collate end-of-course results.
Be a point-of contact to trainers, vendors, and participants for the smooth running of courses.
Updating authority of upcoming courses.
Prompt invoicing and payment to trainers and vendors.
Updating of attendance on authority’s platform including proper e-filing of documents for audit purposes, handling of ad-hoc projects.
Requirements:
Min. Diploma in Business Administration, Human Resource Management or related
Min. 1 year experience as a Course Administrator, fresh graduates are welcome to apply as well
Independent worker and a team player.
Your recruiter for this job: WhatsApp Celine @ 6421 4966 for a quicker response.
Project Planning & Execution
Develop Comprehensive Project Plans: Create detailed project schedules, resource plans, and risk assessments to gu..
Project Planning & Execution
Develop Comprehensive Project Plans: Create detailed project schedules, resource plans, and risk assessments to guide project execution.
Safety Documents: Prepare all necessary safety documents that require to project such as Method of Statement (MOS), Risk Accessment (RA), Fall Prevention Plan (FPP), Safe Work Procedure (SWP) and etc...
Oversee Project Delivery: Ensure projects are executed within approved timelines and budgets, delivering the required quality.
Procurement Management: Manage the procurement process, including bid evaluations, contract negotiations, and vendor selection to meet project requirements.
Compliance Management: Monitor and enforce adherence to workplace safety, health regulations, quality standards, and relevant legal requirements throughout the project.
Technical Oversight & Coordination
Design Review & Compliance: Ensure all designs and construction works meet specifications, building codes, and industry standards.
Coordinate with Stakeholders: Work closely with engineers, architects, and consultants to ensure project requirements are understood and met.
Design Optimization: Utilize AutoCAD, SketchUp, and other tools to analyze and optimize design solutions, ensuring efficiency and feasibility.
Site Supervision & Quality Control
Supervise Site Activities: Oversee daily site operations, including the management of subcontractors and the labor force to ensure progress aligns with project schedules.
Collaboration with Surveyors & QPs: Liaise with surveyors and Qualified Persons (QP) for site inspections and quality control checks.
Resolve On-Site Issues: Address and resolve technical challenges or issues that arise during construction promptly, ensuring minimal disruption to progress.
Stakeholder Communication & Relationship Management
Client Liaison: Serve as the primary point of contact for clients, providing regular updates on project progress, addressing concerns, and ensuring satisfaction.
Project Team Meetings: Lead and participate in regular project team meetings to identify and resolve challenges, ensuring timely delivery of project milestones.
Maintain Relationships: Foster and maintain strong relationships with clients, consultants, subcontractors, suppliers, and other key stakeholders to ensure smooth project execution.
Documentation & Reporting
Contract & Change Management: Prepare and manage contracts, change orders, and amendments, ensuring accurate and timely documentation.
Progress Reporting: Provide detailed progress reports to senior management and clients, highlighting key developments and issues.
Invoice & Payment Tracking: Ensure timely submission of invoices and tracking of payments to manage project finances effectively.
Ad-Hoc Responsibilities
Additional Tasks: Perform any other duties or tasks as assigned by senior management to support the successful completion of the project.
Minimum Qualifications
Bachelor’s Degree in Civil Engineering, Architecture, Construction Management, or Project Management, recognized by BCA.
Experience
At least 10 years of project management experience, preferably in facade or construction industries.
Technical Skills
Proficient in MS Project, AutoCAD, SketchUp, and MS Office.
Familiarity with construction management software, project scheduling tools, and cost estimation tools.
Personal Attributes
Meticulous, responsible, and self-motivated with the ability to work under pressure.
Positive personality and strong team player with a proactive attitude.
Excellent communication skills, both written and verbal.
Ability to work in outdoor construction sites and varying environmental conditions.
Business Development Manager (Fintech - SME lending)
Full-time
Full-time
Manager
Singapore, Singapore
Business Management / Project / Planning
2 weeks ago
about the company
As a leading online lending firm, they are now looking to expand their team of client acquisition manager.
about the job
As a cli..
about the company
As a leading online lending firm, they are now looking to expand their team of client acquisition manager.
about the job
As a client acquisition manager, your job scope would include prospecting and acquiring of clients as well as cross selling of unsecured financing products. This includes products such as; invoice financing, purchase order financing and working capital loans.
about the manager/team
You will be a part of a dynamic team and work alongside self-motivated team members.
skills and experience required
An ideal candidates should come with good communication and analytical skills. A diploma is minimally required and you should come with lending background. Importantly, you should be self-motivated.
To apply online please use the 'apply' function.
(EA: 94C3609/ R21103354 )
Responsibilities:
Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
O..
Responsibilities:
Manage and lead the restaurant team to ensure that all aspects of the restaurant’s operations run smoothly and efficiently.
Oversee all front-of-house and back-of-house operations, including managing inventory, monitoring food and beverage quality, and maintaining cleanliness and safety standards.
Ensure that all customers receive an exceptional dining experience.
Build and maintain strong relationships with customers, vendors, and team members to ensure the success of the restaurant.
Work closely with the marketing team to ensure the restaurant’s marketing efforts align with the overall business objectives and customer needs.
Monitor financial performance, including sales, costs and profitability, and develop action plans to address any issues or areas for improvement.
Train and develop the restaurant team, including conducting regular performance evaluations and providing coaching and feedback to improve performance.
Stay-up-to-date on industry trends and best practices, and make recommendations for improvements to the restaurant’s operations and offerings.
Have the knowledge required to participate in the formulation of food and beverage menus of the restaurant.
Handle disciplinary issues, conducting annual team review and confirmation of staff.
Ensure the strict compliance by all staff to company’s standard operating procedures.
Requirements
Degree in Hospitality Management, Business Administration, or related field preferred.
At least 3-5 years of experience restaurant management or a related field.
Strong leadership skills.
Excellent communication skills.
Demonstrated ability to manage financial operations, including budgeting, forecasting, and managing cost.
Strong problem-solving skills and the ability to make quick decisions in a fast-paced environment.
In-depth knowledge of the restaurant industry, including trends, best practices, and regulations.
Flexibility to work evenings, weekends, and holidays as needed.
Mon to Fri 9am - 5.30pm
Hybrid work arrangement
Position Summary :
This position is to collaborate with key stakeholders in crafting and executing c..
Mon to Fri 9am - 5.30pm
Hybrid work arrangement
Position Summary :
This position is to collaborate with key stakeholders in crafting and executing captivating integrated marketing campaigns and initiatives across diverse channels, including digital, social, and events. Your expertise will contribute to the success of both in-house and client brands, achieving business objectives and surpassing key performance indicators
Responsibilities that Define Your Success:
• Collaborate with key stakeholders to strategize and implement effective communication initiatives and strategies, leveraging both digital and traditional platforms while rooted in data-driven insights.
• Master the realm of digital marketing, including end-to-end execution of digital campaigns, media planning, content creation, copywriting, campaign tracking, and comprehensive reviews.
• Be at the forefront of our social media presence, partnering with content leads to design, build, and maintain an engaging online community.
• Demonstrate prowess in analytics tools such as Amplify and Google Analytics, utilizing performance insights to optimize digital marketing efforts and maximize impact.
• Cultivate a compelling Public Relations campaign strategy, crafting engaging stories for our brands and campaigns, writing PR releases, and skilfully interacting with the media and organizing media events.
• Keep ahead of big data insights and social trends, offering thought leadership and innovative perspectives on adopting emerging media platforms and technologies.
• Efficiently manage relationships with agencies and vendors for marketing activities, ensuring timely and high-quality deliverables.
• Brief our design team on non-digital collateral development and oversee the production process to ensure seamless project delivery.
• Exhibit financial acumen by managing allocated budgets with clear trackable deliverables and performance measurements.
• Uphold the company's corporate governance, workplace practices, and code of conduct, ensuring compliance with workplace safety and health regulations, especially for events and roadshows.
• Embrace additional duties reasonably assigned by management, showcasing your adaptability and commitment to excellence.
Job Requirements:
• Proven track record in digital marketing, with a strong grasp of website analytics, digital ad serving tools, and familiarity with digital media consumption habits on platforms like Facebook, Instagram and Tiktok.
• Enthusiastic learner (including the area of Generative AI), self-motivated, and adept at thriving within tight deadlines and high-pressure environments.
• Outstanding team player with excellent interpersonal and communication skills, fostering collaboration and synergy.
• Possess a keen eye for detail, ensuring meticulousness in all endeavours.
• Demonstrate maturity, resourcefulness, and the ability to think strategically.
• Showcase exceptional written and verbal communication skills, adept at conveying impactful messages
• Good experience into B2C industry
• Prior working experience with marketing agency would be added advantage
We are searching for an Assistant Manager/Section Manager, Rostering! You will be part of the (Flight and Crew Rostering) team and will be the providi..
We are searching for an Assistant Manager/Section Manager, Rostering! You will be part of the (Flight and Crew Rostering) team and will be the providing operational support to Crew Rostering. You will work closely with Crew Operations, Network Planning, IOCC, Cabin Services team, IT, HR, Flight Ops, Ground Operations to meet operational performance standard, crewing of all flights and non-flight duties, while adhering to regulatory requirements.
Job Description
Crew Planning Management
Ensure that the crewing requirements for each aircraft type is met
Ensure ANR Compliance in rostering
Support inaugural flight crewing arrangements, liaising with appointed GHA where required
Manage leave liability and administrate annual leave exercise.
Ensure productivity and operational levels are consistently maintained
Work with Training to support efficient planning of attendees;
Work with SEP to plan and roster recurrent training classes;
Ensure timely roster publication, and adherence to established FRMS guidelines;
Ensure unit costs are minimized and efficiencies are increased wherever possible, both within and across departments. Key performance indicator is cabin crew flying hours, and on-time roster publication
Provides direction to his/her direct reports, as well as coaching and development, in order to motivate and to keep the team continually engaged
Support improvement/enhancement projects on rostering system
Support charter flight crewing arrangements
Crew Operating Pattern (COPs)
Work with Planning and Administrative Services to finalize the COPs for scheduled flights, inaugural flights and charters.
Ensure that COPs are reviewed and revised if necessary due to ad-hoc / scheduled changes in a timely manner
Coordinate with Travel Agency for airfare as well as apply crew visa, when required.
Set up Crew Rostering system to capture required complement.
Operations Management
Manage crew queries/feedback and ensure timely follow-up on issues raised.
Update crew via CSC & Workplace post
Adherence to Regulatory Standards
Ensures cabin crew rosters are compliant with the ANR and ANO, and also meet with other regulators’/legislated requirements.
Required to liaise with civil aviation authorities, internal and external auditors, and assists in the preparation for such audits, as well as to implement corrective actions.
Implementation of ANR rules changes in Crew Rostering System progressively
Others
Support Crew briefing at induction and graduation
Perform any other ad-hoc duties as assigned
Liaised with other system providers to set up rostering system requirement for test run review
Investigate OR and updates AQD
Requirements:
Bachelor’s Degree in Management / Business or any relevant discipline
Minimum 8 years of working experience
Ability to work under pressure and within tight deadlines on several projects
Excellent communication skills and experience in working with people at all levels
Project management skills
Enjoys and embraces change
Computer literate, with thorough knowledge of Microsoft Office and rostering systems
To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.
To be r..
To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.
To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.
To be responsible for the overall effectiveness of Engineering Department.
Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
Managing the facilities requirements for Company facilities
Control designated site facilities budget
Oversee operations across multiple facilities
Oversee facilities and general maintenance services
Repair and maintenance of facilities
Fall under facilities or engineering
Support facilities management and facilities engineer on repairs and renovation projects
Recommend the facilities capital improvement budgets
Assist in facilities safety measures
Supervise maintenance and repair of facilities
Hold overall responsibility for facilities operations
Building the portfolio facilities team
Manage day to day facilities and building systems maintenance
Lead all facility related staff including facility contractors
Develop and monitor annual facilities budget
Oversee maintenance contracts with vendors and service providers and engineering purchases
Understand any facilities-related issues
Prepare maintenance and facilities annual budget and plan
Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager
About the job
Identify opportunities to promote banking products across existing and new customers
Conduct financial needs analysis to understand..
About the job
Identify opportunities to promote banking products across existing and new customers
Conduct financial needs analysis to understand customers' financial goals and offer wealth management solutions such as insurance, structured deposits, loans and investment products
Ensure compliance to service standards and provide excellent customer service and banking experience
Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
Engage in networking and marketing campaigns to increase customer base
Comply with all regulations and controls as set by the Bank and external regulatory authorities
Skills and experience required
Minimum Diploma required
Good effective communication skills
Analytical and logical thinking
Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.
EA License No: 11C5502 | EAP Registration No: R2199597
Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture...
Our client, a leading company in Singapore, is expanding. They value self-development, career progress and most importantly a healthy working culture. Join them in this exciting journey as an:
Assistant Project Manager
Job description
1. Plan the Project schedule and ensure that the work schedules are executed as planned.
2. Review and check the T4e/Project reports and ensure the information is accurate for the purposes of quotation submission or invoicing for completed works or following up action if required rectification works.
3. Assign tasks to the team when there are breakdown calls from the clients.
4. Monitor and follow up on procurement of parts.
5. Ensure the sub-con workers follow proper work processes.
6. Perform price negotiation to meet the budget.
7. Ensure the spare parts / equipment are always maintaining at the minimum stock inventory level.
8. Provide supervision to the Engineers and Technicians for day-to-day work activities.
9. Follow up payment from the customers.
10. Forecast future manpower needs to ensure there is sufficient manpower to perform the assigned tasks.
11. Co-ordinate with the project teams for projects handover.
12. Arrange and conduct training for the staff.
13. Other duties as assigned,
Key Requirements
1. Diploma / Degree in Engineering.
2. At least 3 years of work experience in the related field.
3. Good management Skills.
4. Pleasant personality, excellent customer service skills and able to build and maintain a positive relationship with customer satisfaction.
Remuneration:
$3,000.00 - $4,200.00 per month
Work Arrangements:
Work Location: In person
Please submit your updated and comprehensive CV to: [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.
For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.
What our client offers
Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provides challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find a strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.
Our client advocates fair employment practices, recruits talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.
Personal Data Protection Statement for Job Applicants
Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.
Thank You!
ANDY LUCAS | CEI No: R24123824 |
Grace HR Solutions | EA Licence No: 22C1305 |
UEN: 53456396A
Company Overview
Grace HR Solutions is a boutique professional recruitment consultancy involved in the recruitment of permanent, contract, and temporary positions. We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights. As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services. We strive to be efficient and effective in matching the right candidate to the right job. Reach out to us to discover even more about how we can help you with all your staffing needs or your own career
The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.
about the job
Un..
The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.
about the job
Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
Comply with all regulations and controls as set by the Bank and external regulatory authorities
skills and experience required
Minimally 6 years of relevant experience in banking & financial advisory
Possess strong knowledge of financial products
Great communication & interpersonal skills
Self-motivated and driven individuals with strong sales track record
Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.
EA Licence No: 11C5502 | EAP Registration No: R2199597
Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to..
Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.
Duties:
Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
Recruitment:
Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
Conduct market su..
Recruitment:
Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
Find external candidates to complement the hotel's workforce in compliance with local labor laws.
Monitor the number of recruits to ensure it aligns with business needs.
Prepare monthly statistics related to manpower, turnover, etc.
Compensation:
Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
Oversee and manage the annual performance appraisal process.
Administer fringe benefits for different staff categories according to HR policies and procedures.
Gather and compile relevant statistical reports on manpower and labor costs.
Assist in compiling data for the Human Resource Budget.
Maintain an efficient HR system to provide timely and updated information to management and departments.
Employee Relations:
Offer counseling services to help staff perform their jobs more effectively.
Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
Assist in creating and updating HR policies and procedures.
Review existing HR policies and practices and explore the feasibility of standardization.
Interpret hotel policies to key personnel and ensure strict compliance.
Approve part-time and overtime requisitions for departments.
Establish an effective communication system between the hotel and employees.
Industrial Relations:
Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.
Training:
Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
Monitor training expenses to ensure they stay within budget.
Prepare monthly and yearly reports on training activities.
Oversee the maintenance of training records and ensure they are updated regularly.
Welfare:
Promote a healthy work environment through sports and recreational activities.
Ensure the maintenance of staff facilities to create a motivating environment.
Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
Ensure all notices are displayed on the staff canteen notice board.
Assist employees with welfare-related matters.
Manage medical costs and ensure adequate insurance coverage.
Perform any other duties as assigned by management.
Performance Management:
Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.
Career Management, Succession Planning & Outplacement:
Work with top management to:Identify high-potential associates.
Develop career programs for key employees to support the company’s growth.
Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.
Requirements:
With Diploma or Higher in related field.
At least 3+ years of experience in related working experience.
Well-versed in MS Office Applications.
Excellent communication skills
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];
EA License No.: 13C6305
Registration No.: R23117856
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
Job Description
The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseei..
Job Description
The Project Manager is responsible in making decisions that ensure the quality and timeliness of construction deliverables by overseeing onsite operations teams, vendors, subcontractors and clients.
Job Responsibilities
Assisting the Project Director in managing project engineering of electrical systems including planning and defining project scope, goals and deliverables
Developing project plans, including timelines, budgets, and resources allocation
Work together with Senior Project Manager to ensure project progress meet project submission, project schedule including coordinating activities and resolving problems
Managing the work activities and performance of the subcontractors, supervisors and workers and liaise with clients, relevant authorities and consultants to resolve bottlenecks
Ensure compliance with safety regulations and industry standards
Communicating project status updates to stakeholders, including clients, management and team member
Identify and mitigate project risks and issues
Maintain quality standards, carry out site inspections and resolve technical issues on time
Prepare and update all site reports, monitor and report progress of project
Conduct safety compliance and risk assessment
Job Requirements
Min. 6 years of experience in Electrical works
Degree in Electrical Engineering or equivalent
Strong understanding of electrical systems, codes, and regulations
Knowledge of project management software and tools
Experience with electrical works, Low Voltage (LV) switchgear, distribution board, cable selection, electrical single line drawing, cable containment system, lighting fixtures
Good knowledge in AutoCAD drawings
Strong leadership and communication skills to effectively manage teams and stakeholders
Analytical and problem-skills to identify and mitigate project risks and issues
Attention to detail and ability to maintain accurate project documentation
Grow and build new ID and Architect accounts