JOB PURPOSE:

The Business Operations Administrator is primarily responsible for the expeditious execution of all goods return requests submitted in a professional manner and in full compliance with stated Company policies and procedures.

PRINCIPAL ACCOUNTABILITIES:

1) Ensure the effective daily operation of RMA by systematically vetting all RMA request, coordinating approval and facilitating the issue of credit notes to Customer(s) once Return(s) are received in good order by APDC

2) Provide support to sales team and APDC in coordinating ACR and Stop Shipment/Refusal processes

3) Provide effective support to corporate departments ~ Product Marketing and Asset Management in coordinating the return of inventory to suppliers and Future entities due to quality issues, stock rotation etc.

JOB CONTENT (PRIMARY & SECONDARY FUNCTIONS):

Primary

1) Return Merchandize Authorization (RMA)

Manage the effective daily parts return process by:

i) Review all RMA requests submitted to ensure they are valid and supported by proper documentation before recommending approval or rejection consistent with the Company’s policy and procedure

ii) Coordinate with all relevant Corporate department – PM, Asset, Logistics, Credit and Sales to ensure all Non-Quality RMA request(s) are valid & supported by relevant Offset and Replacement CBO (where applicable) as stipulated in the Company’s RMA policy and procedure

iii) Coordinate closely with the Quality Process Department (QPD) to ensure all Quality related RMA request(s) due to the specific quality issue are valid and supported by proper Customer(s) / Supplier(s) Corrective Action Report (CAR)

iv) Follow up on all OPEN RMA request for response within five(5) working days. Acknowledge approval or rejection to requestor within this same window.

v) Closure of RMA/RTV Discrepancy for customer credit purpose, while the RMA to be put on hold for RTV process.

vi) Reply to all email queries in the RMA department generic mailbox, and ensure proper filing management of all completed RMA.

Secondary

ACR & Stop Shipment

i) Follow up with Sales Team and update APDC on ACR and Stop Shipment’s disposition.

ii) Ensuring replacement order loaded before arranging Refusal or RMA. Also ensure closure of RMA refusal for credit purpose only.

iii) Update ACR report daily and ensuring ACR are not pending more than two(2) working days.

Return to Vendor (RTV)

i) Provide effective support to internal departments ~ Product Marketing and Asset Management to coordinate the return of inventory to the vendors due to stock purging, stock rotation or quality issues by:-

ii) Retrieve CF# from RTV System and forward to Asset Team for qty confirmation before releasing for returns. Gather relevant details complete the necessary paperwork and coordinate with the distribution center to effect shipment back to the vendor.

iii) Prepare Debit Note and submit completed RTV documents to the Finance department for issuance of debit notes to the vendor.

iv) Retrieved DESC report from system. Follow up on RMA RTV issues and unresolved ‘Bad’ returns with AM and branches. Weekly updating of DESC log to AM and APDC to highlight such discrepancy.

Ad-Hoc Request

i) Back-up for Senior or Supervisor Business Operations whenever they are indispose or out of office.

CREDENTIALS:

QUALIFICATIONS

Minimum Requirements: GCE “O” Level or equivalent.

EXPERIENCES

At least 2 years of experience in post sales warranty service and/or RMA capacity

Work Location: ESR BizPark@Changi (short walking distance from Expo MRT station)

Responsibilities

Custodian of Learning Policy

• Review and ensure that learning policies and SOPs are kept relevant
• Ensure governance across the enterprise including our global offices

Training program management, curriculum design and review

• Review existing training program offerings; suggest enhancements to improve user learning engagement and knowledge acquisition
• Source and recommend appropriate programs to meet the changing needs of the business, enterprise and industry

Learning operations efficiency and reporting

• Supervise and ensure operations efficiency, data accuracy, analytics and ensuring regular management reporting cadence to Business Leaders, CHRO and Head TMOD
• Support learning administration and operations when required

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Enterprise training budget and learning engagement

• Monitor the utilization of training budget, leverage on available training schemes and engage Business Divisions to drive engagement and appropriate spending with Head TMOD and HR Business Partners
• In building a culture of learning and cadence, perform the role of Editor in learning related communications such as learning EDMs

Supervisory

• Monitor performance, provide guidance and develop Learning Operation team

Requirements

• Degree in Business, HR or related discipline
• At least 10 years’ experience in training
• Confident communicator, effective in both written and oral communications
• Experience in dealing with Business Leaders
• Possess in-depth experience with SAP-SuccessFactor Learning Management System
• A team player with positive and mature attitude, self-driven and able to work independently with a can-do attitude

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623

Tel: 6950 9748

http://www.peopleprofilers.com

[email protected]

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

Amazon Books team is looking for a Vendor Manager – Operations to deliver exceptional service to our strategic vendors (book publishers). This role is designed to help our most strategic vendors grow and deliver the best customer experience by working across all key levers (e.g. selection, availability, operational efficiency, catalog / metadata quality, offers/ promotions/ deals etc.). We have an ambitious vision to drive stronger business impact, operational scalability and vendor satisfaction through this role.

As a Vendor Manager – Operations, you will be responsible to deliver impact to a large group of strategic vendors (publishers) for Kindle eBooks, who located across the globe with primary focus on Australia and one of India, Mexico, Canada marketplaces. Your priority will be to deliver on our commitment to help publishers improve their performance, ensure their satisfaction and continuously improve productivity.

You will work in close collaboration with Vendor managers to understand your vendors’ needs. You will also be the point of contact for various vendors for any operational challenges. You will also be seen as a subject matter expert on vendor related processes like selection and performance for deals and/or subscription programs. You will partner with multiple internal teams across Amazon (including but not limited to CS, Accounting, Tax, Conversions etc.) to solve publishers’ challenges. You will also identify opportunities for continuous enhancements and innovation required across our suite of services and tools to improve vendor satisfaction and drive operational efficiencies.

You should be customer obsessed, highly analytical, problem solver, and are actively thinking about automating and/or simplifying processes. You need to have a proven track record of delivering results in fast-paced and dynamic business environments while managing the sometimes conflicting needs of different groups of stakeholders. You should have clear communication, and proficiency in conducting complex analyses independently. You need to have driven innovation towards scaling processes/ driving automations and/ or influencing roadmaps to get relevant tools.

Key job responsibilities
· Partner with Vendor Managers and relevant partner teams to define priorities and operational goals according to vendor needs
· Understand the key pain points of the publishers to improve their experience with Amazon
· Define scalable way to manage and solve operational tasks across a large set of vendors, while supporting multiple Vendor Managers who own the direct relationship
· Be the point of contact and a subject matter expert for resolving any operational issues pertaining to these vendors/ publishers
· Audit metrics regularly to continually drive quality of vendor experience while driving operational efficiency
· Identify processes for simplification, tools which are candidates for automation for repetitive, time-consuming tasks to drive productivity with the team
· Influence roadmaps of partner teams to secure this automation

Basic qualifications

• 5+ years of program or project management experience
• 5+ years of working cross functionally with tech and non-tech teams experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 5+ yrs of experience in vendor management/ account management/ customer success operations/ program management with client/ customer facing roles
• Strong analytical skills with ability to lead complex analyses
• Ability to work in a fast-moving environment
• Ability to build strong relationships with stakeholders and key partners
• Willingness to roll up your sleeves
• Experience of creating programs/ tools/ dashboards for productivity improvement
• Ability to communicate clearly and effectively (written & verbal) with different functional groups including senior business leaders

Job Details

• Basic $1850 fixed (For fresh) + Attendance allowance $100 + Transport allowance $60 + Fixed allowance $280
• OT up to $500 per month
• Have performance bonus
• 6 days work week @ Retail Hours
• 8.25 Hours shift per day
• Islandwide location available

Job Scopes

• Handle daily operations activities (hands-on) such as Cashiering, Kitchen duties, and Tea making
• Involve in closing of shop (only applicable for night shift staff)
• Attend to walk-in customers promptly
• Maintain cleanliness and tidiness in work areas
• Assist in stock taking / recording
• Answer incoming calls and handle delivery orders
• Learn the art of pearl making

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by the company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search. You are welcome to visit our website at www.rkgroup.sg

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

Job ID: 18871

• Location: Tanjong Pagar
• Working hours: 8.45am - 5.45pm
• Salary: up to $3,300 (Depending on experiences)

Job Description

• Handle contracting filling & disseminate to respective departments
• Source suppliers and negotiate for the best rate for logistics and meal selection
• Prepare and arrange contract signing with suppliers for collaboration
• Plan & share relevant information on logistics and meal selection with respective departments
• Prepare marketing materials for meal selection
• Site inspection
• Handle the invoices from suppliers
• Prepare sales reports
• Handle complaints or feedback
• Any other ad-hoc tasks that may be assigned by the Company from time to time
• Report risk management issues and internal controls deficiencies identified and provide recommendations to improve the Company's operations
• Handle risk related ad-hoc projects with other team members or departments when necessary
• Coordinate the Business Continuity Plan and keep it up-to-date
• Actively participate to update the Risk Assessment of AP Region
• Ensure that the crisis management documentation is updated on a regular

Job Requirement

• Diploma in Tourism or Hospitality studies or relevant Field
• Minimum 3 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Ability to work under tight schedules with positive working attitude
• Independent, meticulous, team player, excellent interpersonal skill, positive work attitude

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for 18871, Senior Operations Executive ".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

• Position : Service Technician (Engineer 1/ Trouble shooting/ Repair) - ALL WELCOME/ NO EXP REQ
• Location : KAKI BUKIT
• Working hours : 5 days work week; Monday - Friday, 830am to 500pm
• Salary (commensurate with experience) : Gross up to $3200 (Basic up to $2600 + Transportation Allowance ($500 without Car / $1200 with Car) + 14 days Annual leave add 1 day per year capped at 21 days
• Duration : Perm
• Industry : MANUFACTURE AND REPAIR OF SEMICONDUCTOR ASSEMBLY AND TESTING EQUIPMENT

Main Responsibilities:

• Service Engineers install, service, support, upgrade and maintain equipment. Training is provided to
• support multiple equipment types.
• To attend weekly meeting and presentation
• To write technical report
• To handle specific jigs during service jobs
• Assist senior colleagues to perform higher-level job like robot teaching & sub-units
• To perform 24x7 standby duties based on roster
• To perform ad-hoc shift work when needed when required.
• To perform ad-hoc delivery work

Requirements:

• NO EXPERIENCE WELCOME - Training Provided
• Diploma in Electronics/Electrical /Microelectronics Engineering. Might consider ITE with experience
• Cleanroom working experience preferable but not a must
• Machine setup/installation/modification/servicing/trouble shooting/repair
• Able to work irregular hours when required

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

The Job

You will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform oral, mid turbinate or nasopharyngeal swab and collecting the specimens for testing when deployed in pandemic roles as and when required.

Job Requirements

• GCE 'O' or GCE 'N' Levels, preferably with Certificate in Office Skills
• Diploma holders may be considered for the Senior Patient Service Associate position
• Prior experience in healthcare, hospitality or customer service will be an advantage
• Good interpersonal and communication skills
• Strong passion to serve the patients
• Willing to be attired in PPE (personal protective equipment) and be mask-fitted
• Willing to undergo rostered routine testing (RRT) swab when required
• Fully vaccinated against COVID-19

We are a Marine Communication Equipment and Service Provider based in Singapore, providing marine electronic equipment and marine communication integration solutions for offshore vessels arriving in Singapore or around the Asia region.

We are looking for a dedicated Service Engineer (Marine) to be responsible for repair and maintenance of ship Navigation, Communication, Satcom, VSAT/TVRO, PAGA/PABX and GMDSS system. Reporting to the Head of Marine Electronics, and working closely with our business partners, he/she will be involved in the installation and testing if navigation and communications equipment on shipping vessels.

Responsibilities

• Involve in project for installation of marine electronics equipment.
• Liaise/co-ordinate with shipyard for related project.
• Assist in the repair works in the workshop.
• Brief business partners on various navigational/communication system setup.
• Provide technical support for business partners.
• Prepare reports on equipment to business partners.

Requirements

• Diploma / Degree in Electronics/Communication Engineering
• 1- 4 years of Marine Experience
• New entry is welcomed

The world of esports is growing and so are we!

At ESL Gaming, we bring moments of magic and provide thrills to hundreds of millions of people, every single day. We pride ourselves on having enabled and empowered the global esports industry for more than two decades, aligned with our core mission “Creating a World Where Everybody can be Somebody”. Our passion, craft, and DNA are aligned to create and shape the world of esports, gaming tournaments, leagues, events, and holistic ecosystems through our millions of players, fans, and heroes, as well as through our people, and culture. This is one of many reasons why ESL is a magical workplace, where anything is possible, and where you will thrive and experience a game-changing career.

The Role

As a Senior Product Manager at ESL FACEIT Group (EFG), you will play a leading role in a well-funded growing startup working alongside the founders and an extraordinary international team. You will face incredible challenges in driving the development of the world's largest competitive gaming platform. You will work closely with our team of engineers, designers and data scientists to ship products that create transformational experiences for gamers millions of times each week. You will own an important part of the product.

You will work closely with our team of Software Engineers, designers and data scientists to ship products that create transformational experiences for millions of gamers.

You’ll report to the VP of Product to define goals, strategy and execute on your roadmap to deliver impactful results.

Responsibilities

• Defining product roll-out strategy
• Vision, roadmapping, goal setting, spec writing, managing project execution.
• Shipping features across various platforms (iOS, Android, and Web)
• Drive the ideation of your product, development and launching innovative products together with your team of engineers, designers, researchers and analysts.
• Define the short and long-term goals & vision of your product, strategy and roadmap.
• Collaborate with stakeholders to identify and execute on opportunities to develop new features and products.
• Lead and inspire your peers to successfully bring your product to life.
• Ability to ideate and design simple UI and UX wireframes to visually communicate your ideas.
• Define and analyse critical metrics to measure the impact of your product.
• Ensure the team embraces a balance of innovation, reducing technical debt and providing support.
• Formulate clear hypotheses and validate them through qualitative and quantitative methods such as user feedback and A/B testing.
• Mentor and coach other product managers.

Requirements

• 6+ years consumer internet product management experience with multiple successful product launches under your belt
• Radical thinking paired with strong execution - can envision a world different than the status quo with the ability to articulate a clear path to get there
• Creative problem solver - able to identify real obstacles and viable solutions
• Not hesitant to get hands dirty and do whatever is necessary to ensure success
• Technical, garnering respect from engineers' knowledge of Golang, Java, JavaScript and React.
• Rigorous - asks hard questions, validates assumptions, connects the dots
• Passion for great design, you should know what works, what doesn't and why
• Significant experience working as a product manager, or similar role, with high performing teams that have shipped products.
• Experience working with agile development teams to build software.
• You are a radical thinker paired with strong execution - you can envision a world different than the status quo with the ability to articulate a clear path to get there.
• You are a creative problem solver - you are able to identify real obstacles and viable solutions.
• You have led teams through product discovery, rapid prototyping, and experimentation.
• You are able to set goals and articulate the desired outcomes and work collaboratively to achieve these goals.
• You are comfortable participating and collaborating in technical discussions with the engineering teams.
• Massive plus if you are a former: engineer, designer, startup founder, competitive gamer.

Bonus Points

• Former engineer, designer, startup founder, competitive gamer
• knowledge of gamification systems
• A demonstrated interest in one of the games on the platform

The Company
ESL FACEIT Group (EFG) is the world’s leading competitive gaming platform, combining ESL, the world’s leading independent esports company, and FACEIT, the leading digital destination for competitive gamers, offering the unique capability to deliver end-to-end solutions for players, publishers, developers, and partners. Through the combination, EFG is taking a long-term approach to increase the sustainability and global footprint of competitive gaming in a world where it represents the fastest-growing entertainment vertical.
EFG is an equal opportunity employer. We are creating a world where everybody can be somebody. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to Apply

To be considered for this role, applications must include your latest CV.

Help us understand why you're the most suitable candidate for this role by being as elaborate as you can in the screening questions. ESL will be prioritizing applicants who have a current right to work in Singapore, and do not require ESL’s sponsorship of a visa.

We regret to inform that only shortlisted candidates will be contacted.

Responsibilities:

• Identify specific business opportunities while ensuring that new transactions and credit renewals meet the Branch's credit risk acceptance criteria
• Develop relationship management strategy to deepen, maintain or exit the relationship
• Prepare credit proposals/credit renewals while ensuring that the major risks and risk mitigates are highlighted
• Perform the KYC for new customer prior to the establishment of a business relationship, conduct periodical review of existing customer while adhering to the bank wide requirements
• Assist in AML/CFT
• Monitor credit risk of outstanding exposures and ensure timely changes are made to obligor credit ratings
• Maintain close and continuous contact with customers and target customers while monitoring the industries in which they operate in
• Proactively manage deteriorating credits
• Identify possible cross sell opportunities in order to maximize business returns
• Identify possible cross border business opportunities with Mainland branches and overseas branches for joint collaboration
• Conduct frequent marketing visits with submission of call reports

Requirement

• Recognized bachelor degree and above , preferably in Business,
  Accounting, Banking and Finance, Economics or other related
  disciplines
• At least 5 years of relevant experience as relationship manager
• Excellent verbal communication and good interpersonal skills to
  handle stakeholders across multiple departments

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

About the job

The ideal candidate is a self-motivated, well-organized individual who is willing to do cold calls and prospecting. Experience in food & beverage industry preferred.

Responsibilities

• Cold calling to develop prospects base.
• Willing to walk the streets to prospect for potential customers.
• Build a sales funnel and close sales for the company's dishwashing & stewarding business

Qualifications

• 3+ years of sales experience
• Excellent verbal communication skills
• Well on known F&B industry

Benefit

• Transport Allowance
• Monthly recurring commissions
• Salary can go up to five figure monthly.

3年以上销售经验，具有优秀的语言沟通能力，有餐饮行业、美食广场或小贩中心经验者优先。

交通津贴

每月定期佣金

每月工资最高可达五位数。

Responsibilities:

Quality Operations Specialist must assist site management to oversight the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics
• Minimum of 2 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred
• Ability to quickly know products and processes in order to assess quality issues
• Committed to quality and maintain a high standard of work at all times
• Demonstrates the highest levels of integrity and a strong work ethic
• Good knowledge of GxP requirements and regulations
• Good planning and scheduling skills
• Good communication and interpersonal skills both verbal and written
• Must be team player, meticulous, strong analytical and organizational skills

Only shortlisted candidates will be notified.

12 months. Subject to extension/conversion based on performance.

COMPANY DESCRIPTION

NTUC Enterprise is the holding entity and single largest shareholder of the NTUC Social Enterprises. NTUC Enterprise aims to create a greater social force to do good by harnessing the capabilities of the social enterprises to meet pressing social needs in areas like health and eldercare, childcare, daily essentials, cooked food and financial services. Serving over two million customers, NTUC Enterprise wants to enable and empower all in Singapore to live better and more meaningful lives.

Kopitiam, a household name in the F&B sector is the latest addition to our family of NTUC Social Enterprises.

RESPONSIBILITIES

• Prepare basic, washing, peeling, chopping and cutting raw items
• Rearrange walk chiller and freezer raw materials based on FIFO
• Conduct pre-cooking checks on raw materials
• Prepare raw materials for the next meal
• To ensure all raw materials are labeled and dated
• Make cordial drinks if required
• Provide quality service if serving is required
• Collect food samples
• Adhering to kitchens food handling Standard Operating Procedure
• Ensure the kitchen surrounding areas are cleaned properly
• Handles all equipment and utensils the proper way and clean as you go
• Track, record and replenish inventory as needed
• Suggest improvement activities across workstations
• Other work scope as required by business needs

Food Hygiene cert is an added advantage and training will be provided for those who has no relevant certificate

Whats app call: 81880535

Working location: Joo Koon

Working hours (8am to 9pm)

Full Time Service Crew at YATSUDOKI AND CHATERAISE!!!

Job Description

· To deliver excellent customer service

· Hande cashiering system, various payment mode and devices

· Taking and packing orders for customers

· Ensure shelves are continuously stocked

· Maintaining cleanliness of store

· Cross sell and up sell products

Job Requirements

· Minimum GCE “N” level

· Have some experience in F&B industry

· Cheerful persona and able to work as a Team

· Able to work in a fast pace environment

· Full timers: 6 days work week (54hrs/week, including weekends and public holiday, rotating shifts), 8am - 6pm/1-11pm, up to $2,400

· Available immediately preferred

· Benefits for full timers: 10 days annual leave, training and uniforms will be provided.

· Work Location: Millenium Walk and Tampines West

· Part time positions available at $10/hour

. Interested candidates are welcome to call 6659 3895 or email CV to [email protected]

Service Delivery Manager (Mobile Cellular)

Job Description & Requirements

Our esteem client is looking for a Service Delivery Manager

The Service Delivery Manager ensure service delivery meets quality standards and identifying areas for improvement, and implementing corrective actions as necessary

Responsibilities:

• Good in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Experience in handling Project Budgeting, Delivery, Scheduling and Management.
• Good in Client, Vendor and Stakeholder Management.
• Managing Service Delivery Contracts with customers. Negotiating terms, ensuring compliance with contractual obligations, and managing customer expectations
• Involved in Service Delivery Management.

Requirements:

• Strong in Service Delivery Management.
• Knowledgeable in mobile cellular network
• Experience in Managed Service Scheduling, Budgeting, Delivery and Management.
• Strong in Communication Systems.
• Demonstrated Service Delivery Management and Project Management.
• Demonstrated experience in Managing service delivery budgets, including resource allocation, cost management, and revenue forecasting.
• Min. 5 years of Service Delivery Management.
• Good Degree in Electrical, Electronic Engineering

We respect your privacy and all communication will be treated with confidentiality.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

We regret only shortlisted candidate would be contacted.

Yong Zhehan @Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Position : Assistant Sales Manager or Sales Manager- MUST HAVE OWN CAR
• Location : Near Joo Koon MRT
• Working hours : Monday -Friday, 9.00am-6.00pm
• Salary (Depend on experience) : Up to $7000 Basic + Transport allowance + AWS + Variable Bonus + Medical
• Duration : Perm
• Industry : Manufacturers of vacuum pumps, blowers and compressors- MNC

Main Responsibilities:

• Responsible for direct sale of pumps, systems, parts and services in Singapore. Be accountable for both individual and Company’s sales target to be determined by the General Manager.
• Lead the sales team into breaking new grounds and penetrate the key market segments as in; Food process, Hospital, Petrochemical, Chemical, Pharmaceutical, Electronics, Semiconductor etc.
• Undertake the leadership role among sales staffs towards developing new and key accounts and strive towards achieving the Key Process Indicators (KPI), sales goals and objectives.
• Assist the Sales Manager and be responsible for the training and development of inside and outside sales staffs.
• Responsible for briefing the sales team to engage the customers on a day-to-day basis to initiate, respond and coordinate inquiries and selling activities.
• Assist the Sales Manager in quarterly forecasting and meeting monthly and yearly “Sales turnover” target
• Assist the General Manager in compiling sales data and information; track and report selling effort
• Be accountable for the various selling activities; play a key role in the evaluation and decision making process arising from the Sales Funnel Report (SFR).
• Conduct competitive analysis and identify market price for various S.E. Asian countries.
• Handle sales inquiries and generate proposal to customers for sale of pumps and spare parts.
• Initiate the creation of sales leads, follow up on sales opportunities and take ownership to follow up on quotations.
• Working closely with customers to find application possibilities and propose suitable technical solutions.
• Conduct competitive analysis and identify market price for various customers and market segments in Singapore.
• Conduct product and application training.

Requirements:

• Diploma or ITE graduate in Engineering or any Engineering discipline is required.
• Min 2-3 years of selling experience in industrial products within the Electronic, Semiconductor, Biomedical, Oil & Gas, Chemical, and Pharmaceutical segment.
• Knowledge of pumps and field experiences can be an advantage but not mandatory.

Email me at [email protected]

Do visit www.searchpersonnel.com.sg for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Associate Consulting Director

1. Do you have 3-5 years working experience in sales?
2. Did you graduate with a Biomedical/Electrical engineering / Biology / Chemistry degree?
3. Are you self-motivated with hunter sense, grounded personality with leadership traits, hunger to grow with grit and passionate for sales

Sales Engineer Medical & Health Service

You will be responsible for sales of Product Verification and Compliance Services including but not limiting to Electrical Safety Testing, Environmental Testing, Electromagnetic Compatibility Testing, Biocompatibility Testing, Cybersecurity and Global Market Access services within Medical & Health Service Business Unit of Product Services Division.

Key Responsibilities:

• Responsible for identification, assessment, business solicitation and market opportunities for diverse range of Testing and Certification services for Medical and Healthcare related products
• Identify and drive strategic partnerships to develop new markets, services and key accounts within assigned markets
• Responsible for developing go-to-market sales strategy and tactics to achieve or exceed assigned revenue and profitability targets and grow customer base in assigned scope and geography
• Support the management in reviewing, evaluating and developing pricing strategies for various product portfolios to improve profitability
• Develop winning business proposals to put forth our unique value propositions as a premium provider of quality, safety and sustainable solutions to customers
• Responsible for delightful customer experience from acquisition of customers to after-sales
• Forge long-term partnerships to deliver results and tangible benefits for our business partners and clients

Key Requirements:

• Minimum a Degree in an Engineering discipline, Electrical and Electronic Engineering/ Biomedical Engineering with at least 3 years of sales experience in B2B environment and international organisation.
• Possess knowledge in any of the following areas a plus point:

1. Knowledge in complex Service Solution selling
2. Knowledge in Cybersecurity or other technological solutions
3. Engagement with regulatory agencies

• Good account management skills.
• Strong sales and/or business development track records and the ability to use consultative selling and manage volume orders.
• Strong appetite to win, resilient, quick to acquire knowledge on a broad spectrum of subjects in a short time
• Clear and articulate presentation ability with excellent communication & networking skills

Other Information

• 5 Days work week with GERMAN MNC
• Working location in WEST IBP
• Hybrid role. Remuneration is based on an On-Target Earning scheme.
• Basic salary ranges from: $3.600 - $4800 + AWS + Variable bonus + Quarterly sales incentive + Attractive benefits + Gym facilities + more than 18 months of annual salary for performers upon achieving KPIs

Candidates with the relevant sales working experience. Kindly send in your resume.

We regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Job Purpose

APL Logistics Technology Service Group is seeking an achievement-oriented and self-motivated candidate with proven track record to fulfil key role and responsibilities in APLL Core Consolidation Services Application (Freight Management System)

This position is responsible for delivering the design and solution architecture of the Consolidation Services Application’s functionalities and build services, interface systems and projects.

The person should come with a strong technical background, hands on technical analysis (interfaces, data, application functionalities) and wealth knowledge of Logistics or Supply Chain Industry to provide innovative solutions to challenges that may arise.

Technical management and good understanding of APCA architecture framework and IDMS, proprietary software with some configurations in Assembler language (will be advantageous). Recommend area of improvement for internal/integration with applications.

In addition, the person should display both ability and willingness to take on business analysis (requirement gathering, as-is/to-be process mapping), fronting as Application subject matter expert in design IT solution to fulfill the Customer/Business requirement

The candidate should be able to bring along a broad spectrum of good project / technical management practises.

This position will report directly to Manage and will work closely with internal group IT members, outsourcing vendors, business partners, and various internal business teams.

Roles & Responsibilities

• Key personnel of Core application / Order Management System as full pledged subject matter expert

• Technical support of APCA framework

• Oversee the end to end IT business application delivery, change impact analysis , development and support especially in new wins of customers.

• Strong ability to lead a team and ensure high levels of quality, compliance and adherence to governance throughout the application life cycle of a project

• Collaborate with IT teams, users, stakeholders and outsource service providers, to prioritize and ensure on time delivery of effective and innovative solutions

• Render expert opinions and technical guidance in software engineering and application architecture.

• Engage IT management promptly for issues escalation and resolution.

• Refine and improve processes within the unit so that higher quality and faster deliverables can be achieved through lower cost.

• Handle activities like incident management, problem management, release management, root cause analysis, deployment and monitoring.

• Strong problem solving skill

Qualification

• Degree in Computer Science or related disciplines or equivalent work experience

Requirements

Experience

• At least 5 years’ experience as a Solution Architect or equivalent role

• 5 - 10 years involved in IT SDLC/ Agile ,Project and Technical Management in Logistics domain and Supply Chain Industry

• Proven track record in leading and interact with multiple stakeholders/IT teams to gather business requirements/projects and confirm solution design collectively to deliver results.

• Working Knowledge in freight forwarding / consolidation and/or 3rd Party Logistics industry will be advantages, particularly in Order and Freight Management

• Hands-on approach to problem solving, attention to detail and creative solution design

• Strong written and oral communication skills

• Superior analytical, and problem resolution skills

• Independent and self-motivated individual

• Excellent team player and able to manage in a diverse workforces

• Upholds professional values, ethics and integrity at all times

Skill Sets

• Possess strong technical expertise in a multi-technology platform environment

Proficient in at least 3 or more technical areas below

- Experience in designing, building and managing Java applications

Technologies: Digital Signing Services, J2EE, Java Script, C#, WebService,

SOAP/REST API/XML services, WebSphere, DB2, SQL, and Scripting language

Frameworks: Java Spring Boot, Angular, Spring MVC, JSF, Struts, Hibernate

- Experience working with reporting tools such as Actuate, Webfocus,

- Working knowledge with Oracle BPM, Dremio, Oracle DB and

- Portal – Websphere Portal

- ETL Tool - Informatica, SSIS, Oracle Golden Gate

- RPA, Mobile technologies, Cloud Services

Legacy application (Advantageous)

- Cobol programming language in Micofocus-Linux technologies

- Assembler knowledge to support proprietary architecture (APCA) within APLL

- IDMS/PL/SQL to Oracle Database

- Middleware implementation in Micofocus-Linux technologies. Knowhow mechanics of operation tools such as Automic, VPSx/LRS

Key Result Areas

Operational Excellence

• Timely and cost effective application and infrastructure delivery, development and support.

• Timely support all JSOX/Internal and External audit and compliance

Relationship Management

• Strategic partnership with key Operation and Business teams in prioritization and demand management.

• Synergised alliance with other IT support functions with Technology Services Group to leverage strengths and neutralize weaknesses.

Vendor and Cost Management

• Effective vendor management with distinctive performance in AMS SLA (IT Outsourcing) and individual contractors.

• Efficiency in resource utilization through effective tracking & monitoring of project, enhancement and support deliverables and their associated cost expenditures.

Work location: Tai Seng

Outlets: Islandwide

Work hours: 9am to 6pm / Mon to Fri (may have to work retail hours at times)

Job Summary

- Assist in recruiting, training, and supervising operations staff.

- Collaborate with the Operations Manager to create a positive and productive work environment.

- Identify opportunities for process optimisation and implement improvements.

- Monitor and evaluate operational processes for effectiveness and efficiency.

- Assist in managing resources, including personnel, equipment, and materials.

- Ensure efficient utilisation of resources to meet operational objectives.

- Contribute to the implementation and maintenance of quality assurance processes.

- Monitor key performance indicators (KPIs) to uphold service quality.

- Collaborate with the Operations Manager in developing and executing operational strategies.

- Contribute insights for continuous improvement and organisational growth.

- Foster effective communication within the operations team and with other departments.

- Assist in addressing concerns and ensuring alignment with organisational goals.

- Collaborate with vendors to ensure timely and cost-effective procurement of goods and services.

- Maintain strong relationships with key suppliers.

- Assist in implementing and monitoring health and safety protocols.

Job Requirements

- Bachelor's degree in Business Administration, Operations Management, or a related field.

- Proven experience in operations management or a similar role.

Interested applicants please send your resumes to [email protected]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

Retail Assistant Manager (Books/Groceries, Retail Hours, Up to $3500)

Salary: Up to $3500 (Based on experience) + AWS

Working days/hours: 5 Days (Retail Hours)

Location: Islandwide

Responsibility

• Overseeing store opening and closing, as well as managing daily sales deposits.
• Attend to customers enquiries and recommend accordingly
• Supervising inventory levels, overseeing stock replenishment, and managing the return cycle according to protocols.
• Supervising the store's workforce, training and to achieve KPI goals
• Improve existing work procedures and processes.
• Handling paperwork and participating in budget planning activities.
• Other responsibilities as assigned.

Requirement:

• Diploma holders
• With 3 years of Retail or Supervisory Experience is preferred
• Has experience in Supermarket environment has added advantage.

You may click "Apply now" to submit your application

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

About us

We are a global technology company, driving energy innovation for a balanced planet.​

Together, we create amazing technology that unlocks access to energy for the benefit of all.​

Our inclusive culture is the key to our success. We collaborate with our internal community of colleagues, alumni, and our valued external partners to support each other and achieve our goals. We aim to raise the bar high. We look for people who are committed to innovation and success and act with integrity to become and be a part of one of the most diverse group of experts in our industry, anywhere around the globe.

Global in outlook, local in practice – and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.

Roles and Responsibilities:

• Provide customer service support
• Perform administrative functions supporting customer service functions and sales order entries.
• Provide monthly status of open orders and follow up with customers and Production.
• Maintain record of asset delivery progress and invoicing.
• Interact with Production, Buyer and Planner for follow-up of customer orders.

Qualifications and Experience:

• Degree in Planning, Business Mgt, Supply Chain.
• 3 – 4 years of Customer service working experience, preferably in Oil & Gas Industry, Manufacturing
• Good working knowledge of MS Excel, Word, Power Point
• Able to work in a deadline driven environment

ADDITIONAL INFORMATION

• Japanese MNC conducive lifestyle retail environment and supportive management
• Company uniform provided with Full dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All Allowance is entitled during 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station
• Willing to work the working hours below:
• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only

RESPONSIBILITIES

• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service reception, retail experience with retail or service and fast-moving consumer goods industry
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

If you like what you see, kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

• Position : Regional Sales Support Assistant Manager (Building Automation/ BMS / HVAC) - ALL WELCOME
• Location : International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours : 5 days a week, Monday - Friday, 8.30 am - 5.30 pm
• Salary (commensurate with experience) : Up to $4500 + AWS + Medical/ Dental Allowance
• Duration : Permanent
• Industry : INSTALLATION OF BUILDING AUTOMATED SYSTEMS FOR REMOTE MONITORING

Main Responsibilities:

• Supports the Senior Manager to interface between our Key Customers and our company to establish sustainable relationships to build a structured sales foundation for Building Automation
• Solutions in the APAC region
• Discovers new business opportunities and develops Account Strategy and Action Plan
• Works with company’s affiliate sales to deliver pre-sales product and technical support - engaging with customers, project specific proposal preparation support, clarification meetings, supporting 3rd party events.
• Assists in creating sales toolkit.
• Uncovers customer value drivers and communicates company's value proposition
• Identifies and influences customer’s decision makers and buying decision criteria
• Gathers Customer Requirements data and collaborates with Solution Specialists to create customer proposals
• Documents sales activities and creates summary reports for the management
• Promotes collaboration and experience sharing between the company’s affiliates in the region
• Identifies industry trends, collects and assesses competitive and market intelligence.
• Participates and supports brand building activities e.g.: tradeshows, industry marketing seminars and strategic account programs.

Requirements:

• A bachelor's degree in a technical discipline preferred; experience in lieu of a degree will be considered for the right candidate
• Minimum 5 years of experience in a technical sales or business development, ideally with some background in BMS and Automation products
• Good industry knowledge (especially for HVAC control and Monitoring & Control System), with an existing network of contacts (preference)
• Strong communication, interpersonal and presentation skills.

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Senior Consulting Manager (APAC)

EA No: 13C6684

Reg no.: R2197224

JOB DUTIES

• Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
• Handle customer feedbacks on order fulfilment
• Execute logistic tasks within stated guidelines and policies
• Manage customer billing & coordinate with finance
• Work closely with Transport/Operation Manager
• Ensure all drivers and delivery assistants comply to SOPs
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly

JOB REQUIREMENT

• Applicants must be willing to work in logistics industry
• Experience in transport operations
• Preferred 1 year(s) of working experience in the logistics
• Ability to work independently and meet tight deadlines
• Ability to handle stress in a fast-paced environment
• Good communication skill
• Proficient in MS Office and basic MS Excel skills
• Able to read, write and communicate in English and Chinese
• Possession of Class 3/4 License will be a plus point

Job Benefits

• Performance Bonus
• Medical Benefits
• Annual Leave Benefits
• Flexible Working Hours

Personal Attributes

• Strong interpersonal and communication skills

• Self-motivated team players with good sales/service aptitude who would enjoy working in a fast-paced sales environment.

• Good language skills and knowledge on Internet Banking

• Strong branch banking operational knowledge preferably with cash handling skills.

1.Job Purpose

• Carrying out duties as Treasures Digital Service Ambassador

• Achievement of Service Excellence in terms of customer satisfaction eg. customer waiting times, problem resolution, customer feedback and error rates.

• Transaction and account opening documentation for onward processing.

• Internal collaboration with working partners for problem resolution

2.Key Responsibilities

a. Service Management Performance

• To achieve service standards as set out For Treasures onshore staff to develop and improve customer satisfaction and retention whilst educating customers about Treasures Service and benefits eg. self-service banking facilities

• To ensure all customer requests are dealt with in a timely and consistent manner.

b. Customer Care

• Ensuring that results of CSAT, monthly service monitoring Sessions and customer satisfaction surveys eg. Centre Audits / Mystery Shopping adhere to the set standard.

c. Service Improvement Programs and Teamwork

• To participate in Service & Process Improvement initiatives and other team-related activities

d. Activities/Operations

• To reach out to customers at the Treasures Centre, manage queues and assist with the seamless delivery of service to Treasures customers.

• To assist with documentation and handling of account openings and closures

• To assist with complex or time-consuming servicing of accounts including:

- CPF Investment account reimbursement

- Change of signature/ Customer profile updates

- ATM card replacement/ Other Self Service Banking application

- Cash handling operation.

- To support Centre with day end batching and reporting