• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

About Chello:

Chello is a Singapore online fashion brand started with an idea, for everyone who wears Chello to simply “Captivate At Hello”. www.chello.sg

Job Summary:

Chello is seeking a customer service intern to join our team. The successful candidate will be responsible for providing exceptional customer service, managing online orders and inventory, assisting customers with showroom try-ons, and ensuring the smooth and efficient operation of our online business.

Responsibilities:

• Assist customers with showroom try-ons and provide guidance on styling and fit
• Manage online orders from start to finish includes processing orders, monitoring order status, and updating customers on any changes or delays. They may also need to coordinate with other teams, such as shipping or warehouse, to ensure orders are fulfilled accurately and on time.
• Overseeing the fulfilment process of online orders. To check stock levels, pack orders, and arrange for shipping or delivery. Ensure that all orders are processed accurately and efficiently to maintain a high level of customer satisfaction.
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Collaborate with cross-functional teams to ensure timely and accurate order fulfilment, shipping and delivery
• Work with the team to develop and implement new initiatives to improve the online shopping experience and customer satisfaction
• Maintain accurate records and reports on sales, inventory and customer interactions
• Monitor social media platforms and engage with customers on Instagram, Facebook and other social media channels
• Respond promptly to customer inquiries received via email and Instagram direct messages
• Perform other duties as assigned by the management team

Qualifications:

• Minimum experience in retail operations or customer service, preferably in an online fashion business
• Strong communication skills with a customer-focused approach
• Ability to multitask, work well under pressure and meet deadlines
• Excellent problem-solving skills and ability to work independently or as part of a team
• Proficiency with Microsoft Office, Google Drive, and social media platforms
• Familiarity with e-commerce platforms and order management systems is an asset
• Diploma or Bachelor's degree in Business Administration, Marketing, or related field is preferred but not required

This is a full-time position with competitive salary and benefits. If you are passionate about fashion, have a strong customer service background, and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity at [email protected]

about the company

The client that we are partnering with is one of the world’s leading bank and they are looking to expand their team of relationship managers to service the expanding base of customers.

about the job

• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Regularly engage customers with information relating to the financial products that they have purchased and present new and suitable opportunities to customers
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

skills and experience required

• Minimally 6 years of relevant experience in banking & financial advisory
• Possess strong knowledge of financial products
• Great communication & interpersonal skills
• Self-motivated and driven individuals with strong sales track record

If you’re interested in the above role, click on the ’apply’ function now! Alternatively, you can contact Claudia at 68183141 or [email protected] for a confidential discussion.

EA License No: 11C5502 | EAP Registration No: R2199597

JOIN US, Team ToppingsKids!

The Role : Customer Service Representative

We are looking for someone who will be the first contact point of our customers. Customer’s satisfaction is our utmost priority and assisting their inquiries with in-dept knowledge about our products, clear understanding about their inquiries/needs, empathy, and friendly attitude within a timeline is a key for this position.

Company website: https://toppingskids.com/

Instagram: @toppingskids

Key Responsibilities

• Handle customer’s inquiries/ complaints via Email, Call, Direct Message (IG/FB), MarketPlace Chat (Shopee), or What’s app.
• Provide appropriate information about the product/service with in-depth knowledge of the products/service and up-to-date information about the event/ promotion/ deals/ marketing plans, etc.
• For customer’s complaints, provide solutions and alternatives within the time limits; follow up to ensure resolution with understanding of the customer’s concerns and needs.
• Provide standardized quality service with a friendly and helping attitude.
• Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
• Creating customer’s orders manually whenever needed and helping the payment process.
• Keep track of exchange cases with a customer and relevant team till it’s completely resolved and the customer is happy.
• Take responsibility in Shopee Chat Performance – Sending a simple reply might be required out of working hours

Requirements:

• An excellent command of English and intermediate level of Chinese
• A high attention to details
• A friendly and professional demeanor
• Critical thinking and problem-solving skills
• Great communication skills & interpersonal skills
• Ability to work quickly under pressure & Multi-task
• Flexible to be able to adapt to fast changing needs
• Able to handle stress to deal with a broad range of challenges
• Strong sense of commitment & urgency to meet tight deadlines
• Must be Singaporean, Singapore PR, or Korean

• MNC Company
• Basic $4000 – $5500 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong East
• Working days: Monday to Friday
• Working hours : 8.30am to 6.15pm

Job Responsibilities:

• To be responsible managing and implementing multiple projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements
• Work closely with Business Development/ Sales Team for tender/quotation
• Providing overall leadership for the project while maintaining a focus on achieving targets efficiently
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with clients and/or Management
• Manage day-to-day client relationship, translate customer contract into a comprehensive project plan and manage end to end delivery that includes performing project office tasks, co-ordination of internal resources, status reporting, billing, etc
• Actively manage project conflicts, dependencies changes to scope, cost or schedule, risks and issues, and ensure plans are in place to mitigate them with urgency, and communicate these to relevant stakeholders in a timely manner
• Development and presentation of project plans, respond to Clients
• Liaison with the Shipyard, Classification society, Vendors & Clients
• Weekly progress reporting to Client & Management
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget
• Define project resources, performance reviews and post implementation evaluations
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Delegate tasks effectively by providing clear and specific instructions and goals
• Other ad-hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Marine / Mechanical / Electrical Engineering or related discipline
• Minimum 3-5 years’ experience in ship design / shipbuilding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Job Description

• In charge of the full finance function of a manufacturing plant in Singapore, managing a team of 8 accountants, and two distinct business divisions of tooling development and manufacturing,
• Manage finance accounting function, including but not limited to financial reporting, taxation, external audit, bookkeeping, accounting policies, etc.
• Manage FP&A function, including but not limited to budgeting, forecasting, capital expenditure, manufacturing costing, operating metrics, etc.
• Manage corporate affairs function, including but not limited to accounting policies, approval limits, corporate processes, internal audit corporate secretarial matters, etc.
• Balance sheet management, including but not limited to cashflow, Inventory, AR, and AP management, etc.
• Provide support in other ad-hoc matters as needed.

Requirement

• Strong command in written and verbal, English, and Chinese language skills.
• 10+ years of working experience and certified accountant
• Detailed, structured approach to work
• Experience in manufacturing accounting is a must.
• Experience in Oracle fusion is strongly preferred.
• Experience in audit is a plus.

We are currently seeking an experienced Warehouse Manager to join our client. As a Warehouse Manager, you will play a crucial role in overseeing all warehouse operations, ensuring efficient and smooth functioning of the warehouse. Your responsibilities will include managing inventory, coordinating with suppliers and vendors, optimizing warehouse processes, and leading a team of warehouse staff.

Job Description

• Monday to Friday; Office hours, perm role comes with full benefits - AWS, annual leave starting off from 18 days, medical etc
• Location: Taiseng
• Hands on, experience in handling Retail or Retail FMCG warehouse
• Leading entire warehouse team - 40-50 pax (Warehouse and drivers)

Key Responsibilities:

• Oversee all aspects of warehouse operations, including receiving, storing, organizing, and distributing merchandise efficiently and accurately.
• Manage inventory levels, conduct regular stock checks, and implement effective inventory control measures to minimize discrepancies and stockouts.
• Coordinate with suppliers and vendors to ensure timely and accurate delivery of goods to the warehouse.
• Develop and implement efficient warehouse processes and procedures, including proper handling, storage, and labeling of products.
• Monitor and analyze key performance indicators (KPIs) related to warehouse operations, such as order fulfillment, inventory accuracy, and on-time delivery.
• Lead, train, and supervise a team of warehouse staff, ensuring they adhere to safety protocols and follow standard operating procedures.
• Conduct regular performance evaluations, provide feedback, and identify training needs to enhance the skills and productivity of the warehouse team.
• Collaborate with other departments, such as purchasing, logistics, and retail operations, to ensure smooth coordination and alignment of warehouse activities with overall business objectives.
• Maintain a safe and clean working environment in compliance with company policies and regulatory requirements.
• Implement and enforce proper equipment maintenance and repair procedures to ensure optimal functionality of warehouse machinery and vehicles.
• Continuously identify areas for process improvement and implement innovative solutions to enhance warehouse efficiency and productivity.
• Prepare and analyze reports on warehouse activities, such as inventory levels, shipping and receiving, and labor utilization.
• Stay updated on industry trends and best practices in warehouse management to implement improvements.

Requirements:

• Bachelor's degree in business administration, logistics, or a related field is preferred.
• Proven experience as a Warehouse Manager or similar role in the retail sector.
• Strong knowledge of warehouse operations, inventory management, and logistics processes.
• Proficiency in using SAP system
• Excellent leadership and team management skills, with the ability to motivate and guide warehouse staff.
• Strong problem-solving and decision-making abilities to address operational challenges.
• Sound understanding of safety regulations and ability to enforce safety standards in the warehouse.
• Effective communication and interpersonal skills to collaborate with internal stakeholders and external suppliers.
• Strong organizational and multitasking skills to manage competing priorities in a fast-paced environment.

Interested candidates can click on the "apply now" button to apply.

Email:[email protected]

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tee SIew Mei (R1219651)

Seeking 3 Relationship Manager (Business Development) for Hire Purchase Division

Responsibilities

• Prospect for new SME customers and pro-actively market our financial solutions in Commercial Sales to meet their needs in commercial Loans (Secured and Unsecured), Property Loans, Hire Purchase of Machinery and Equipment, Shipping Loans, Working Capital Loans and etc
• Manage and service your portfolio of accounts
• Prepare credit proposals including financial analysis
• Generate and achieve revenue target assigned
• Report writing and responsible for preparing credit proposals and financial analysis.

Requirements

• A self-starter and a team player with Degree holder preferably from the business / finance / accounts discipline and able to value add having good network with SME or Commercial Sales
• Brings along relevant experience in Commercial Loans (Secured and Unsecured), Property Loans, Hire Purchase of Machinery and Equipment, Shipping Loans, Working Capital Loans and etc
• Proven stability in a company, preferably two years or more
• Good understanding of accounting and financial statements
• Proficient in report writing, as he/she will be responsible for preparing credit proposals, which will include financial analysis.
• A hunter’s sense, a desire for sales, a proactive and aggressive demeanour. Highly self-motivated, confident, tenacious and results driven.
• Hardworking, good working attitude, perseverance and resilience
• The successful candidates will be placed in different position level based on their working experiences/education level.

Other Information

• Central Town
• Working Days/ Hours: Mon to Fri, 8.30am to 5.45pm
• Basic Salary: Up to S$6,500 (exclude commission)
• Monthly Commission payout upon hitting KPI
• $100 Mobile reimbursement + Annual Variable Bonus up to 2-4 Months
• Company vehicle provided for those with driving license.
• For candidates without license public transport (Taxi/Grab) claimable.

If you possess the above-mentioned experience and you like what you see, interested applicant kindly send in your resume. We regret only shortlisted candidates will be notified.

EA License No. 14C7092

EA Registration No: R1110882

EA Personnel: Lee Ming Er

The School Grocer is a leading catering company dedicated to providing nutritious and halal-certified meals for preschools across Singapore. We are expanding our team and seeking an experienced Central Kitchen and Operations Manager to oversee the culinary team, manage kitchen operations, and ensure the efficient delivery of meals to preschools while maintaining high-quality standards and compliance with halal practices.

Job Overview:

In addition to the previously mentioned responsibilities, the Operations Manager will play a crucial role in the overall success of The School Grocer by providing strategic oversight, enhancing customer satisfaction, collaborating on menu planning, managing inventory, and ensuring financial viability.

Key Responsibilities:

Operations Oversight:

• Supervise daily F&B operations to ensure strict adherence to quality and service standards.
• Implement and maintain operational procedures to optimize efficiency and consistency.

Customer Service:

Uphold high levels of customer satisfaction

Work closely with the customer service team to address schools inquiries and feedback.

Menu Planning and Development:

Collaborate with the Management and culinary team to create innovative menus that align with nutritional guidelines and client preferences.

Plan special events, and promotions, and introduce new dishes to enhance the overall dining experience.

Inventory Management:

• Control inventory levels, order supplies, and manage stock to minimize waste and optimize cost-effectiveness.
• Collaborate with the culinary and logistics teams to ensure efficient use of ingredients and minimize excess inventory.

Financial Management:

• Monitor budgets and analyze financial data to ensure cost-effectiveness and profitability.
• Implement cost-control measures without compromising on quality to maximize financial performance.

Compliance:

• Ensure strict compliance with health and safety regulations, sanitation guidelines, and licensing requirements.
• Collaborate with relevant authorities to maintain and renew necessary certifications.

Qualifications and Skills:

• Proven experience in kitchen and operations management, with a focus on quality and service standards.
• Excellent customer service and complaint resolution skills.
• Strong financial acumen and experience in budget monitoring and cost control.
• Familiarity with menu planning and development in the catering or food industry.
• Thorough understanding of inventory management principles.
• Knowledge of health and safety regulations and licensing requirements.
• Ability to collaborate with cross-functional teams and adapt to a fast-paced environment.

If you are a seasoned professional with a passion for maintaining operational excellence, customer satisfaction, and financial viability in the catering industry, we encourage you to apply for the position of Operations Manager at The School Grocer. Join us in our mission to provide healthy and halal-certified meals to preschools, making a positive impact on the well-being of young children in Singapore.

Job Summary:

• 5 day work week (44hours/week)
• Island-wide hiring
• Basic up $2600
• Fun & Energetic Working Culture
• Staff Benefits

Job Scope:

• Craft and serve a variety of coffee beverages
• Provide excellent customer service by taking and preparing customer orders
• Ensure the quality and consistency of coffee beverages by following specified recipes and brewing techniques
• Monitor and restock coffee beans, milk, and other supplies as needed.
• Ensure the cleanliness of the workplace

Requirements

- Candidate with passion for F&B industry

- Customer oriented

- No Experience are welcome to apply! [Training will be provided]

- Willing to engage in shift work, which includes work on weekends and PH

To Apply, kindly click on the "APPLY NOW" button.

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Jasmine Wong (R22107578)

• Well Established Company
• Basic $4000 - $5500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Serangoon
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Develop project objectives and mastermind project plan
• Manage and communicate with customers concerns to the team
• Govern the successful delivery of a project on time, within budget, and scope
• Coordinate with various departments on project plans (updates or changes) to ensure objectives are met
• Manage internal resources and vendors for project execution
• Perform risk management to minimize project risk
• Constant update to customers on project development and progress
• Communicate effectively to the team on progress or issues (if any) of the project regularly
• Maintain good relationships with existing customers and support sales activities in winning new customers
• Any ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree or relevant qualification
• Possess minimum 2-3 years working experience in injection moulding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Volunteer Management

• Develop and implement recruitment strategies to identify, build and sustain a healthy pool of competent Silver Generation Ambassadors (SGAs) and SGD volunteers
• Monitor the recruitment cycle of SGAs and SGD volunteers
• Monitor the centralised recruitment of volunteers (eg. SGA/volunteers referral, Facebook, QSM etc.) to ensure a healthy ratio of staff to volunteers to seniors in order to achieve SGO’s goals and objectives
• Update and maintain volunteer’s personal information and their volunteering activities to ensure an up-to-date database
• Introduce SGO volunteering program to public and private sectors to encourage volunteerism and also, as a CSR, with the aim of providing more avenues for volunteer recruitment
• Support various SGA rewards and recognition initiatives
• Co-ordinate and extend VM related courses for staff and SGAs

Professional Development

• Engage in continual learning for personal and professional growth and development
• Share good practices and support the training and development for SO staff and SGAs
• Establish regular communications with the SO VM champions on matters related to volunteer management and training

Coordination & Admin

• Consolidate feedback from SOs, SGAs and volunteers to identify and analyse needs in the community
• Manage and control SGAs ID tags assets
• Perform office administration functions

Network Development

• Implement strategies to create new volunteering opportunities through partnership with internal and external organisations.
• Implement loyalty programmes to recognise the good work of the volunteers.
• Implement formal/informal channels for volunteers to provide feedback on their participating volunteering program.

Job Requirements:

• Recognised degree in any discipline
• At least 2 years of working experience preferably with knowledge and familiarity with the healthcare or social sectors
• Analytical and organised, able to translate concepts into actionable goals
• Confident in working with external stakeholders
• Good in communication, both verbal and written
• Meticulous, team player, resourceful and able to multi-task in a fast-paced environment

The School Grocer is a leading catering company dedicated to providing nutritious and halal-certified meals for preschools across Singapore. As part of our commitment to excellence, we are seeking an Operations Assistant to play a pivotal role in supporting various operational tasks, including packing and assisting the kitchen team in delivering lunchboxes to young children.

Job Overview:

The Operations Assistant at The School Grocer will be a hands-on team member responsible for contributing to the efficient delivery of meals to preschools. This dynamic role involves packing lunchboxes, assisting the kitchen team, and collaborating with the operations team to ensure the seamless execution of our catering services.

Key Responsibilities:

Packing and Preparation:

• Assist in packing nutritious lunchboxes for delivery to preschools, ensuring accuracy and adherence to quality standards.
• Collaborate with the kitchen team to prepare and assemble meals in accordance with specified requirements.

Delivery Assistance:

• Support the Operations Manager in coordinating and optimizing delivery schedules to preschools.
• Assist the drivers in loading and unloading meal deliveries, ensuring the safe and timely distribution of lunchboxes.

Quality Control:

• Work closely with the kitchen team to implement and maintain stringent quality control measures in the preparation and packing of meals.
• Participate in monitoring and addressing any quality concerns promptly.

Team Collaboration:

• Collaborate with the kitchen and operations teams to maintain a culture of accountability and teamwork.
• Provide hands-on support during peak operational periods to ensure smooth workflows.

Logistics Support:

• Collaborate with the Operations Manager to plan and monitor delivery routes for maximum efficiency.
• Provide support in tracking and managing inventory levels to facilitate efficient packing and delivery processes.

Qualifications and Skills:

• Previous experience in operations, logistics, or a similar role is beneficial.
• Ability to work efficiently in a fast-paced environment and adapt to changing priorities.
• Strong organizational and multitasking skills with attention to detail.
• Basic knowledge of food safety regulations and quality control processes.

Remuneration:

Competitive salary based on experience.

If you are a hands-on and proactive individual with a passion for contributing to the success of a catering company focused on child nutrition, we invite you to apply for the position of Operations Assistant at The School Grocer. Join us in making a positive impact on the well-being of young children in Singapore through the delivery of nutritious and delicious lunchboxes.

Dome Bakery is an artisanal bakery specialising in brownies conveniently located at Chinatown (4min walk from Chinatown & Maxwell MRT stations).

We’re growing our team and looking for a committed individual who is able to work independently, hardworking and enjoys friendly conversations with people! We love to have you in our team if you have a passion for baking & a heart to serve!

Job Responsibilities:

• Order taking and serving customers, maintain good customer service at all times

• Prepare and produce bakes, follow standard operation procedures/ recipes given to ensure quality and consistency in the final products

• Fulfill and pack orders in a timely and accurate manner

• Stock-take of ingredients inventory and maintain sufficient inventory levels

• Assist in R&D of seasonal bakes

• Prepare and serve coffee/ tea

• Maintain cleanliness of the Front of House and Back of House at all times

• Other ad hoc duties assigned

An ideal candidate should be:

• Highly responsible, pro-active and demonstrates a great attention to detail

• Able to multi-task and work with a sense of urgency in a fast paced and dynamic environment

• Able to work independently with minimal supervision

• Able to deliver good customer service

• Min. 1 year of relevant F&B work experience

• Any prior experiences working as a barista is a plus (if not, training will be provided)

• Able to understand and speak fluent English

We strive to create a working environment where you will enjoy working at and look forward to welcome you in our team! :)

* 5-day work week

* Completion bonus will be given (terms & conditions apply)

• No experience required.
• Basic English required
• Medical and Group Health Insurance
• Joining bonus during the 4th and 7th month of service

Are you passionate about airports and enjoy engaging with individuals from diverse backgrounds? We are looking for enthusiastic individuals who share our love for the aviation industry and are excited about helping passengers.

Responsibilities:

• Welcome and help customers politely.
• Give information about products or services.
• Listen and assist with questions or issues.
• Help with orders and returns.
• Keep the workspace clean.
• Follow company rules.
• Work well with the team.

Requirements:

• A genuine interest in airports, aviation, and the travel industry.
• Strong interpersonal and communication skills.
• Ability to work flexible shifts, including evenings, weekends, and holidays.
• Customer-focused attitude and a willingness to go the extra mile.
• Adaptability and a positive attitude in a fast-paced airport environment.

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

Job Description

• Plans and secures the organisation’s manpower.
• Designs the employee value proposition (EVP) and talent outreach plans to source for potential candidates.
• Determines cost-efficient and robust assessment and selection tools to identify the right candidates for hire.
• Establishes processes and guidelines to onboard new hires.
• Coaches and works with business stakeholders to facilitate the assimilation of new hires into the organisation to help them become effective contributors readily.
• Responsible for managing the talent attraction team operations and performance and integrating Skills Frameworks into the talent attraction programmes and initiatives under the team’s purview.
• Explore new ideas and possibilities and to evaluate them in a methodical and systematic manner to make decisions and manage resources effectively.
• A confident communicator and possesses the ability to build and leverage strong relationships with others to achieve desired objectives.

Skills and Competencies

• Min Diploma/ Bachelor’s degree, preferably in Human Resource Management.
• Min 4 years of experience as Talent Attraction Manager, or relevant experience in recruitment.
• Familiarity with various sourcing tools, social media platforms, and professional networks.
• Possess strong research skills and a passion for discovering top talent.
• Highly motivated and detail-oriented individual
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Highly skilled with modern sourcing and recruiting techniques.
• Good understanding of the labour market and local regulatory requirements such as Employment Act, etc.
• Meticulous, proactive, resilient, people-oriented, and passionate in meeting people.
• A leader, a team player and able to work independently with minimal supervision.

Job Descriptions:

• Handle customer's enquiries and booking of appointment.
• To uphold and maintain the highest customer service standards of the Facility
• To be knowledgeable of the services provided, and to effectively respond to customer queries, needs, and expectations.
• Make recommendations on our products, treatments and packages to customer.
• Responsible for preparing the necessary treatment products and stocks replenishment.
• Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Job Requirements:

• Able and flexible to work on weekends / public holidays / after office hours.
• Customer oriented with a pleasant personality.
• Has strong interpersonal skills.
• Able to work in a fast paced environment and can multitask.
• Ability to remain calm and composed under pressure.

Job Details

• German MNC Freight forwarding company
• Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
• Mon to Fri, Office hours
• Walking distance from Jurong MRT

Job Responsibilities

• Shipment coordination for specific accounts
• Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
• Prepare air freight, sea freight, and road transportation quotation.
• Follow up shipment movement with overseas agents and update customers closely.
• Maintain and update SOPs, contact matrix, and transport mapping
• Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
• The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
• Support on quotations, tender management
• Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

• Min Diploma holder, with at least 2 years of experience in the relevant industry
• Good team player with the ability to work independently
• Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

• Company located at Chinatown

• Walking distance from Chinatown MRT

• Working hours: Monday – Friday (9:30am – 6.30pm)

• Well Established Wealth Management Company

• Variable Bonus + Excellent Welfare & Benefits

Job Scope

• Reconciliation of Profit and Loss statements (P/L)
• Prepare Risk reporting and position reporting
• Conduct assessments to define and analyze possible risks
• Evaluate the gravity of each risk by considering its consequences
• Audit processes and procedures
• Develop risk management controls and systems
• Design processes to eliminate or mitigate potential risks
• Create contingency plans to manage crises
• Evaluate existing policies and procedures to find weaknesses
• Prepare reports and present recommendations
• Help implement solutions and plans
• Ensure risk exposures of the company is within stipulated limits
• Work closely with other business stakeholders

Requirement

• Diploma / Degree in Business Studies, Finance, Banking, Economics Commerce, or any other relevant education
• 4 - 6 years of relevant working experience in risk or credit risk control experience
• Possess Professional Risk Manager (PRM) certification will be an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

SIM BEI NA (R22111637)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $5000 - $7000 + Allowance + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Clementi
• Working days: Monday to Friday
• Working hours: 8.30am – 5.30pm

Job Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales to satisfy customer’s requirement and achieve company’s objective
• Provide guidance and mentorship to team members, fostering a collaborative and innovative work environment
• Effectively allocate tasks and responsibilities among team members based on their skills and expertise
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure
• Ensure systems and processes comply with workplace safety and health regulatory requirements
• Ensure that customer quality specifications are constantly met
• Any other ad hoc duties as assigned

Job Requirements:

• Possess minimum Degree in Electrical & Electronics Engineering or equivalent qualifications
• Possess at least 3-5 years of relevant working experience in Security Industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492

The Operations Manager is responsible for supervision and management of staff, facilitating interdepartmental communication and allocating tasks and resources as needed to efficiently and effectively run program operations at the One Stop Center. Manages the maintenance of the buildings, grounds, equipment, and facilities adhering to pertinent regulations. Responsible for information technology, telecommunications, and security for all programs at the Center

Our client is a construction company in the north area dealing with Building construction works, addition and alteration works, upgrading works, interior decoration works, loose furniture & built-in fitments & M & E works.

The Operations Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Operations Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

Responsibilities:

• Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
• Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements
• Work with safety units in a bid to plan and manage safety programs for each project and make sure that all aspects of safety are reached
• Help project managers and engineers in the arrangement and analysis of projects and scheduling of reports on projects
• Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable
• Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the construction operations manager
• Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnership
• Train and mentor employees in areas of project management and estimating.

Requirements

• Good and effective communication skills
• Good analytical and organizational abilities are of great importance
• Possess good leadership ability, as well as ability to work as part of a team or even lead a team when called upon
• Ability to read and interpret specifications and M&E Drawings.
• Ability to be proactive and also to foresee events and react appropriately towards them
• The ability to multitask and strategize in different situations is also relevant
• Ability to work and carry out projects within a stipulated time frame or deadline
• Bachelor’s degree in civil, mechanical, electrical engineering or BCA recognized degree.
• Masters degree in any management or engineering field will be an added advantage
• At least 5 years on-the-job experience in a similar role or in any other construction capacity.

Additional Information:

Interested candidates, please forward detailed resume in MS Word Format to apply.
Please provide following information in the resume
1) Reasons for leaving current and/or last employment
2) Last drawn and/or current salary
3) Expected salary
4) Date of availability and/or Notice Period

Duties and Responsibilities
● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely
● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches
● Handle escalated feedback and provide appropriate solutions in a timely manner
● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges
● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals
● Establish individual and team goals and review team performance for continuous development
● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience
● Conduct performance appraisals and provide constructive feedback to direct reports
● Compile and analyse data for management reporting

Requirements
● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry
● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders
● Highly customer service-oriented, meticulous, and resourceful
● Strong analytical and problem-solving skills with the ability to work independently
● Strong leadership and adaptable to changes in a highly dynamic work environment

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22111375 Chua Jie Lin

Job scope :

• Identify and communicate customs-related risks and opportunities to the Head of Customs APAC, Group Customs team, and other stakeholders in the region.
• Assist the regional Head and collaborate with the entire customs community in the company on developing, rolling out, and maintaining a customs governance framework for consistency, efficiency, and sustainability in customs compliance.
• Develop and conduct customs-specific training in collaboration with the Global Knowledge Manager, as required by legislation and authorities.
• Implement measures to enhance performance and compliance levels in local/regional operational teams, shared service centers, and third-party service providers.
• Handle customs-related requests, providing timely, accurate work plans, resource schedules, project estimates, and status reports.
• Develop and maintain relationships with regional customs authorities and other regulatory bodies for effective business operations.
• Offer advice and support on customs procedures/programs to reduce duty obligations.
• Prepare assessments and reports as required by management.
• Monitor legal developments and conduct impact assessments.
• Participate in customs audits when necessary.

Qualifications:

• University degree in business/finance/informatics or interdisciplinary education (e.g., international business law or business informatics).
• Corporate experience in customs/taxes/controlling, finance, or multinational business advisory.
• Familiarity with Free Trade Agreements and their application in Asia.
• Strong communication skills, openness, cooperative working style, and ability to work across cultures and countries.
• Fluent in English, both speaking and writing.
• Prefers a team-oriented working approach and demonstrates high assertiveness.

• Well Established Company
• Basic $2500 - $3200 + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff
• To prepare invoices, monthly reports for consolidated billing
• To maintain and upkeep the filing system and SWM software on all aspects of waste information
• To assist Customer Service Manager to ensure smooth daily operational in the team
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications
• To update customer database in respect of customers and potential customers
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met

Requirements:

• Min Diploma in Business Management or equivalent
• At least 1 year of Customer service experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Cafe Manager- Job Description

• Work with Senior Manager and Cafe owner to manage cafe operations
• Ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• Monitor work performance of all staff and enforce discipline when necessary
• Ensure on-the-job training is conducted for all staff
• To promote gust satisfaction by ensuring that all team members provide excellent standards of service and product quality
• Ensure that all team members maintain accurate product knowledge
• Assist in the development of a passionate and caring service culture
• To ensure all team members understand the general set up of all work areas
• Be able to provide operational assistance as required in all areas of the operation such as Cashier, Admin, Stock Levels, Guest Service, Hot Food and Pastry Cabinet Management and Store Reports.
• Prepare weekly schedule according to budgeted sales and labour targets.
• Anticipate heavy business times and organize procedures to handle extended waiting lines
• Monitor guest reactions and confer frequently with service staff or chefs/baristas to ensure guest satisfaction
• Respond to guest comments, requests and complaints in a timely and professional manner. Take personal responsibility to resolve issues
• To perform any other duties as and when required and assigned by management