Job Descriptions:

• Update electronic client records and databases.
• Safeguard confidential digital information.
• Provide recommendations and feedback monthly.
• Implement office automation processes.
• Coordinate office activities and operations to ensure efficiency and compliance with company policies.
• Provide administrative support for in-house training.
• Manage digital marketing efforts and social media.
• Oversee and maintain the company’s website.
• Assist the IT manager in compiling technical support for servers, workstations, and networks.
• Handle the installation and updating of software.
• Assist in compiling technical documentation, guidelines, and procedures.
• Assist in the procurement of IT equipment.
• Perform general administrative duties and any other ad-hoc tasks as required or assigned.

Job Requirements:

• Minimum Diploma in Computer Science, Information Technology, or equivalent.
• At least 2 year of relevant work experience.
• Good knowledge of IT processes and MS 365.
• Good knowledge in PC setup, backup and restore.
• Knowledge in email setup, settings, and server management.
• Possess good initiative, resourcefulness, and meticulousness.
• Independent team player with strong analytical and management skills.

Responsibilities:

• Design, create, modify extract, transform, load (ETL) pipelines in Azure Data Factory ensuring efficient data flow from source to destination.
• Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and usable data being ingested.
• Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, velocity, and variety of data.
• Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.
• Work closely with Business controlling, data engineers and IT teams to understand data requirements and deliver the data infrastructure that supports business goals.
• Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.
• Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

• 3-5 years of database experience in an enterprise production environment
• Working experience on Azure cloud and with Azure Data Factory is a must, and Oracle cloud would be a plus
• Demonstrable proficiency in PL/SQL to write SQL scripts
• Experience in data injection, cleansing and data modelling
• Hands on Database administration skills on Oracle and PostgreSQL would be a plus
• Good analytical and troubleshooting skills
• Curious, proactive, self-motivated and able to work in a dynamic environment
• Good communication skills

Job Description:

• Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Factory ensuring efficient data flow from source to destination.
• Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and usable data being ingested.
• Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, velocity, and variety of data.
• Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.
• Work closely with Business controlling, data engineers and IT teams to understand data requirements and deliver the data infrastructure that supports business goals.
• Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.
• Ensure proper documentation of data sources, ETL processes and data architecture.

Requirements:

• BA/BS or equivalent in Computer Science, Business Analytics, Information Systems or equivalent.
• At least 4 years of database experience in an enterprise production environment.
• Working experience on Azure cloud and with Azure Data Factory is a must, and Oracle cloud is a plus.
• Demonstrable proficiency in PL/SQL to write SQL scripts.
• Experience in data injection, cleansing and data modelling.
• Hands-on database administration skills on Oracle and PostgreSQL is a plus.
• Good analytical and troubleshooting skills.
• Proactive, self-motivated and able to work in a dynamic environment.

Responsibilities:

• Develop system software for radio monitoring solutions.
• Analyze and understand requirements from customers, product managers, and test specifications.
• Provide technical leadership in software design and development.
• Coordinate and integrate development between multi-site teams.
• Maintain high software quality standards.

Requirements:

• Degree in Electronic/Electrical Engineering, Computer Science, or a relevant field.
• Minimum 5 years of experience in object-oriented programming with proficiency in C++ programming, software design (e.g., MVVM, design patterns), and the Qt framework.
• Familiarity with Agile software development processes (e.g., SCRUM) and SDLC.
• Experience with common software development tools and environments (e.g., Jira, Jenkins, Gitlab).
• Domain knowledge in radio equipment and RF communication systems is a plus.
• Good understanding of user experience design is an advantage.
• Able to work independently and communicate effectively in a multi-national team.

EA: 14S7084 | Registration No:R1981018

Job Description Summary

We are seeking a highly skilled OpenShift Container Platform (OCP) resource to join our team. The ideal candidate will have a robust background in OCP with a minimum of 3-4 years of experience, including at least 1 year directly relevant to this role. The successful candidate will be responsible for managing and optimizing OpenShift environments and supporting our containerized applications.

Primary Responsibilities

• Design, implement, and maintain OpenShift environments, ensuring alignment with industry standards and business goals.
• Manage and troubleshoot issues related to OpenShift platforms.
• Collaborate with development and operations teams to optimize containerized application performance.
• Develop and maintain CI/CD pipelines for containerized applications.
• Ensure high availability, scalability, and security of OpenShift environments.
• Provide technical support and guidance to team members.

Required Skills/Qualifications:

• Minimum of 3-4 years of experience with OpenShift Container Platform.
• At least 1 year of relevant experience in managing and optimizing OpenShift environments.
• Proficiency in containerization technologies and orchestration tools.
• Solid understanding of Kubernetes and Docker.
• Experience with CI/CD tools and practices.
• Excellent problem-solving and troubleshooting skills.
• Excellent communication and collaboration abilities.

Additional Desirable Qualifications:

• OpenShift certification or other relevant certifications.
• Familiarity with cloud platforms (AWS, Azure, GCP).

Job Description & Requirements

Responsibilities:

• Provide IT support for end client IT infrastructure and user desktop applications.
• Troubleshoot, monitor & report on critical problems.
• Maintain and troubleshoot internal IT infrastructure including PC procurement and setup
• Utilize technical and communication skills to resolve onsite trouble tickets and end user support issues in an efficient manner and with a focus on customer service.
• Support and participate other ad-hoc Company’s initiatives, assignments and projects.

Qualifications

• Diploma/Degree in Computer Science/Information Technology preferred
• At least 5 years of experience in IT helpdesk/ticketing system or technical support role, supporting MNC preferred. Some experience in networking setup and support is a definite advantage
• Pro-active, customer focused, and comfortable dealing with end users directly
• Good communication and inter-personal skills, able to describe issues clearly to end users and client management, and report on results effectively
• Comfortable working in a team or individually
• Proficiency in English
• Immediate availability will be an advantage

Computer Skills

• Microsoft certification
• Office 365 environment
• VC support experience on Cisco WebEx / Zooms Polycom etc
• Working knowledge of Microsoft service (AD, DNS, DHCP, WSUS, GPO)
• Networking experience

About systemsGosystemsGo is an established and respected AV & IT Consulting, IT Services and AV & IT Project Management company founded in 1998. We mainly work with multi-national companies as their preferred technology and IT project management partner to help them establish and/or expand their business operations in key Asia locations. We have offices in Australia, Greater China, Japan, India and Singapore, and delivery capabilities across other key Asia cities such as Seoul, KL, Hyderabad, Macau, Bangkok and Melbourne.

• MNC
• Monday to Friday
• experience in Semiconductor industry
  
  Job Description:
• Oversee daily sales activities for semiconductor manufacturing equipment (e.g., CMP tools) within the assigned territory to meet sales targets.
• Direct and monitor the sales team to maximize market opportunities.
• Set sales forecasts and targets, providing guidance to achieve them.
• Drive and implement marketing efforts for semiconductor equipment.
• Develop and manage localized marketing and sales programs.
• Communicate with the sales team to understand customer needs and provide support.
• Establish industry pricing levels.
• Manage SAP ERP for tracking quotes, orders, deliveries, and invoicing.
• Work with the local team to win new accounts and contracts.
• Build strong customer relationships and acceptance.
• Perform other duties as assigned by management.

Requirements:

• Diploma or Degree in Engineering
• about 5 years of sales experience in the semiconductor industry
• willing to travel overseas for training and to visit customers within the region as needed. A vehicle allowance will be provided to those who own their vehicle.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Responsibilities:

The holder of the position is mainly responsible for the following areas in coordination with his / her superior:
• Design, create, modify extract/transform/load (ETL) pipelines in Azure Data Factory ensuring efficient data flow from source to destination.
• Ensure data accuracy and data integrity throughout the ETL processes via data validation, cleansing, deduplication, and error handling to ensure reliable and usable data being ingested.
• Monitor the ETL processes and optimize ETL pipelines for speed and efficiency, addressing bottlenecks, and ensuring the ETL system can handle the volume, velocity, and variety of data.
• Participate in data modeling, designing of the data structures and schema in the data warehouse to optimize query performance and align with business needs.
• Work closely with Business controlling, data engineers and IT teams to understand data requirements and deliver the data infrastructure that supports business goals.
• Provide technical support for ETL systems, troubleshooting issues and ensuring the continuous availability and reliability of data flows.
• Ensure proper documentation of data sources, ETL processes and data architecture.

Qualifications

• 3-5 years of database experience in an enterprise production environment
• Working experience on Azure cloud and with Azure Data Factory is a must, and Oracle cloud would be a plus
• Demonstrable proficiency in PL/SQL to write SQL scripts
• Experience in data injection, cleansing and data modelling
• Hands on Database administration skills on Oracle and PostgreSQL would be a plus
• Good analytical and troubleshooting skills
• Curious, proactive, self-motivated and able to work in a dynamic environment
• Good spoken and written communication skills
:

Job Description:

• You must be the experienced developer, with good experience in system integration/interfacing
• You will typically be assigned to work on specific projects and is expected to support the Application Delivery Manager (ADM) in all relevant technical matters, end-to-end, within the project.
• Depending on the project, your duties may include coding, scripting, building new systems (where necessary) and interfaces. For new system build-up, you may need to environment support during SIT/UAT.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover
• You will be expected to work with the senior developers and system architect in formulating technical solutions that is fit for purpose for your assigned projects. The solution will need to satisfy all security, regulatory and architectural standards.

Requirements:

• Min. 4 years’ relevant experience
• Independently work on development:
• Batch/online new complex development/modification given a functional specification
• Experience in development with MQ/TCP IP interfaces
• Perform and coordinate complex unit and integration testing
• Provide related documentation on the development and testing performed
• Coordinate/support SIT, UAT and other pre and post-implementation testing activities
• Perform implementation activities and support
• Manage codes according to the organization standards

Job Duties & responsibilities

• Strong involvement in the full system development life cycle (SDLC) by performing research/ analysis, providing functional specifications/ design, developing modules, performing unit testing, system integration testing / user acceptance testing, implementing modules, providing post implementation support.
• Provides first level support for FX applications and BAUs.
• Involved and participate in Regional Disaster Recovery (RDR) Exercise
• Maintains proper documentation for all projects and issues handled
• Contributes to team effort by accomplishing related task/s which may be assigned to him/ her.

Required Experience

• Candidate should have min 6 years of technical skills in AS400, Open System, Control-M skillset.
• Experience in Treasury Systems (FX Trading Platforms/Margin Trading/Bullion and Futures)
• Knowledgeable in routers, handlers, data queues
• Experience in ClearCase, ClearQuest, JIRA, Aldon.
• Prefer those with financial/banking experience
• Works independently, anticipates and handles critical situations
• Has a strong communication and interpersonal skills.
• Shift work is required

Job Summary

As a DevOps Engineer, you will play a crucial role in streamlining our software development and deployment processes. Your responsibilities will include implementing cloud computing solutions, establishing continuous integration and deployment (CI/CD) pipelines, and developing automation scripts for various aspects of our software lifecycle. You'll collaborate with team members to enhance engineering tools and procedures, conduct system security scans, and liaise with third-party vendors to manage technical issues. Your expertise in cloud platforms, DevOps tools, and system administration will be essential in maintaining and improving our technical infrastructure, ensuring efficient and secure software delivery.

Key Responsibilities

• Apply cloud (AWS, Azure, GCP) computing skills to deploy upgrades and fixes.

• Put in place continuous integration (CI) and continuous deployment (CD) process and tools to enable the agile team to deliver quality software based on user feedback.

• Develop scripts to automate build, software release, application deployment and system and application management.

• Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.

• Conduct automated system level vulnerability security scan, harden system and application platform.

• Liaise with 3rd party software and hardware vendors to manage and resolve incidents and technical issues.

• Liaise with 3rd party hosting providers to manage.

What we are looking for

• Past track records in Solaris UNIX/Linux/Windows Systems Administration.

• Expert in code deployment tools (GIT, Nexus, Ansible, and Chef).

• Exhibit expertise in software development methodologies.

• Knowledge in setting up DevOps tools such as Git, Jenkins, Bamboo, Docker, Kubernetes, Puppet and Ansible.

• Past track records in virtualisation / container technology and setting up continuous integration / continuous deployment process and tools.

• Knowledge in application development and setting up of middleware.

•Knowledge in vulnerability assessment and remediation will be added advantage.

• Knowledge in setting up and maintaining databases will be added advantage.

EA License # 14C6941

The Site Engineer (Building) is responsible for assisting the Site Agent on the progress of site works and manpower related aspects of the project.

A summary of the responsibilities of this position are, and not limited to, as follows:

• Monitor and review master construction program and preparation of catch-up program, if applicable.
• Monitor and supervise Engineers / foremen, ensure compliance to the quality procedures & standard of workmanship. Checking on quality and quantity of work by subcontractors.
• Preparation of detailed program for the site team to follow accordingly & completed in time.
• Resolve drawing discrepancies & technical difficulties with Technical team.
• Preparation of detailed method statements and work instructions for construction.
• Coordinates between sub-contractors/vendors/internal departments and monitor site manpower / material / equipment demands to meet schedules.
• Liaise with the Consultants on the submission related to structural works and Technical Department.
• Plan all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Adherence to safety practices in the work place.

Value Add of Position

• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team / department.
• Ensuring that the site works are completed with high quality standards and adhering to safety requirements throughout the project.

Tasks and duties

• Undertaking feasibility studies.
• Developing detailed designs for infrastructure such as roads, buildings, airports and water systems.
• Designing for sustainability and assessing the environmental impacts of projects.
• Facilitating site inspections.
• Preparing project plans.
• Managing budgets and resources.
• Coordinating with architects and subcontractors.
• 
  

Location: Jurong East

Responsibilities:

• Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management.
• Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting.
• Work with IT and business teams to define service levels, create service catalogues and ensure compliance with service level agreements (SLAs).
• Analyse service performance metrics to identify areas for improvement
• Work with the sales team to understand client requirements and address client's needs.
• Conduct presentations, demos, and workshops to potential clients
• Facilitate training sessions and workshops to promote ITSM best practices and tool usage across the organization.
• Assist in the development and maintenance of ITSM documentation such as process flows and user guides

Job Requirements:

• 2-3 years of experience in Design, Implement or Operations of IT Service Management tools or related role, with a strong focus on ITSM tools and processes.
• ITIL certification or other relevant ITSM tools certifications preferred.
• Proficiency in ITSM platforms such as BMC, ServiceNow, Jira Service Management, or similar tools in deployment and operations.
• Understanding of ITIL (Information Technology Infrastructure Library) frameworks
• Experience with incident, change, and problem management processes.
• Proficiency in using APIs to connect ITSM tools with other applications to streamline workflows and data exchange.
• Familiarity with integrating third-party services or applications that enhance ITSM capabilities (e.g., chatbots for incident reporting).
• Proficiency in scripting languages (e.g., Python, PowerShell) to automate repetitive tasks and enhance ITSM tool functionality.
• Familiarity with automation tools and Ability to design and implement automated workflows
• Experience in project management or agile methodologies.

To Apply or find out more information on this role, please email us or send in your updated resume to: [email protected]

Shelly Tan Bee Leng (Reg. No. R2199458)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Job scope:

• Creating commercial & technical proposals
• Preparing & compiling bidding & quotation submissions to meet customers’ requirements
• Implementing project-related cost control activities by project specifications and procedures
• Meeting quotation & bidding deadline & reviewing customer contract, purchase orders agreement
• Understanding Power Electronics knowledge, electrical drawings and design
• knowledge of uninterruptible power supplies
• Diploma/Degree in any engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

• Location: Near Tuas West MRT (3-4 stops away)
• Transport Provided: Yishun, Woodlands, Jurong East and Boon Lay MRT
• Monday - Friday 9am – 5.45pm
• Hybrid Working Style
• AWS + VB (Depends on both individual & company performance) + Oversea travel allowance

Key Responsibilities:

Dealer BP Goal Achievement & Improvement of Market Coverage (80% of Time Spent)

• Complete in setting up dealer yearly business plan with supervisor
• Provide weekly (or when applicable) report on dealer activities and market condition
• Manage the monthly order and sales to achieve monthly BP
• Tracking of allocated dealer business plan completion (monthly orders, dealer co-op, dealer sales action plan/activities, stock reports)
• Sales support (product information, CSM quotation, secure special production spots, customer visit) to allocated dealer
• Special pricing approval (preparation and obtain approval from supervisors)
• Ensure dealer maximize Sales Campaign
• Maintain dealer organization chart and MLAP records
• Improve dealer representation (coverage, promotion, investment) of brand
• Plan & conduct dealer / customer visits to enhance dealer development and/or discuss operational issues.
• Product refreshment training.
• Propose and carry out actions for further development of market in region in charge.

Market Performance Development (5% of Time Spent)

• Analyse the market trend and customer needs in the region in charge.
• Constant feedback of competitors’ product and trend to Product Marketing for future product development.
• Analyse competitors’ sales activities, strategies and propose yearly action.

Strengthening Distribution Resilience (5% of Time Spent)

• Analyse dealers’ business model. Set action plans to improve dealers’ distribution resilience.
• Analyse dealers’ profit contribution and further improves on revenue mix

Accounts Receivable (5% of Time Spent)

• Accounts receivable collections & follow up

Special Projects/Process Enhancement (5% of Time Spent)

• Other duties as assigned

Knowledge, Skills, and Abilities Required:

• Diploma or Degree in any discipline
• Minimum 2-3 year of relevant experience in similar industry
• Business/finance acumen
• Good communication, interpersonal skills, and teamwork
• Adaptability
• Cross cultural sensitivity
• International Travel (30%)

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

The L1 System Engineer is responsible for:

• To provide 24 x 7 support for Data Center running on 12 hours shift

• Assisting the Customer in the verification, isolation and/or provision of a

temporary work around for the incident/problem logged.

• Resolving the incident/problem onsite.

• Escalating unsolvable problems and service requests to the System and/or

Software Engineer and reporting the escalation to the Project Manager.

• Generating the relevant administrative records and reports.

• Introducing and integrating new technologies into existing environments.

• Applying operating system updates, patches, and configuration changes.

• Adding, removing, or updating user account information, resetting

passwords, etc.

• Answering technical queries

• Maintaining the configuration of the system.

• To implement Service Request and Change Request

• Contacting OEM/Vendor for technical support

Requirements:

• Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent

• Minimum 1 year of relevant working experience in IT infrastructure operation

• 12 hrs shift working

•Preferably with Microsoft Certification and/or ITIL certification.

• Good Knowledge of following products will be advantageous:

-Linux

-Unix

-Active Directory/DNS

-Microsoft Azure Stack

-Microsoft Windows 2008-2016

-Commvault Backup and Recovery

-Symantec Endpoint Protection

• ITIL certification will be an advantage.

Interested candidates, please forward a detailed resume and email to career{a}tempserv.com.sg

Tempserv Pte Ltd

License No: 06C3745

Attention: Wee Wan Qi / EA Personnel No: R22109446

Job duties:

• Dealing with electronic/electrical equipment installation
• Testing, installing, & commissioning electronic/electrical equipment
• Maintaining electrical & instrumentation equipment
• Conducting calibrations & improving maintenance procedures
• Giving right instructions on proper usage of electrical installations
• Maintaining cleaning of industrial laundry equipment
• Inspecting engine room & utilizing right tools
• Experience as electrical engineer

Salary up to $3500 + AWS + Variable bonus

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Job description:

• Managing project and dealing with labour, materials, & equipment
• Lowering wastage of material/equipment/ resources
• Liaise with subcontractors and performing project management to ensure that project progresses according to schedule and to take the appropriate corrective action when deviations arise.
• Coordinating with all related stakeholders to ensure project delivered on time
• Handling administration of contract, claims, disputes, variation and final accounts.
• Project planning & material requisition
• Project engineer experience
• Diploma/degree in engineering related course

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

AlwaysHired Pte Ltd

Reg No: R1441412

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use and/ or disclosure of personal data by AlwaysHired and its affiliates for the purpose of job application processing and administrative purpose, in compliance with the relevant provision of personal data protection act.

Job Overview:
We are seeking a highly motivated and experienced individual to join our team as a Field Service Engineer. The successful candidate will be responsible, for ensuring the efficient delivery of technical support services to end-users. The role involves a combination of hands-on technical expertise, and effective communication skills at all levels including the customers management.

Responsibilities:
1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain solid relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptopsetup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Solid knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management.

Responsibilities:

1. Customer Service:

• Ensure a high level of customer satisfaction by delivering excellent support services.
• Act as a point of contact for escalated customer inquiries, maintaining a professional and customer-focused approach.
• Build and maintain strong relationships with end-users, understanding their technical needs and preferences.
• Gather feedback from users to identify areas for improvement and implement solutions to enhance the overall user experience.
• Conduct user training sessions to promote self-service options and empower users to resolve common issues independently.

2. Technical Support:

• Identification and resolution of hardware and software issues for end-users, both onsite and remote.
• Serve as an escalation point for complex technical problems, ensuring timely and effective solutions.
• Collaborate with other IT teams within the organization (Infra, Network and App) to address and resolve technical issues.
• Oversee the development and maintenance of standardized laptop images for various user profiles.
• Deployment of laptops to new and existing users ensuring consistency, security, and compliance with organizational standards.
• Design and implement efficient processes for onboarding new employees, including laptop setup, account provisioning, and orientation on IT policies.
• Streamline and execute offboarding procedures, ensuring secure data removal, account deactivation, and retrieval of IT assets.
• Ability to analyze issues related to Microsoft 365 applications.
• Having knowledge to troubleshoot Wi-Fi or Network related issues.
• Possess expertise in diagnosing and resolving printer-related issues, including hardware malfunctions, connectivity problems, and print queue management.
• Develop and implement preventive and corrective maintenance strategies to optimize printer performance and minimize disruptions.
• Collaborate with vendors for escalated printer issues, warranty claims, and hardware replacements.

3. Documentation and Reporting:

• Maintain accurate records of support activities, including incident reports, service requests, and resolutions.
• Generate and analyse performance reports to identify trends and areas for improvement.

Qualifications:

• Bachelor’s degree in information technology, Computer Science, or related field (or
• equivalent work experience).
• Proven experience in a technical support role, with a minimum of 3 years in a leadership or supervisory position.
• Strong knowledge of desktop operating systems, hardware, and software applications.
• Excellent troubleshooting and problem-solving skills.
• Effective communication and interpersonal skills.
• IT certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician, ITIL V4) are desirable.
• Solid understanding of ITIL framework and best practices for IT service management

SHOULD YOU ACCEPT THIS CHALLENGE...

• Purity Environment Upgrade (65% of work) Proactively seek to understand customer expectations.
• Involves change controls, scheduling windows, compliance and activity to upgrade Pure Storage systems within customer environments. Maintain install base requirements with customers and their arrays.
• Apply best practices and maintenance.
• Upgrade customer arrays to the latest software version.
  Global
• Insight and/or Cloud Insight support tickets (proactive tickets) (30% of work)
• Ensure RMA requests are processed promptly and accurately Triage support cases based on severity level
  Own and track customer issues using our ticket tracking system
• Communication - part of upgrade and maintenance (proactive tickets)
• Maintain communications with customers on the progress of their cases.
• All communication should be professional, complete, well-formatted, and consistent with prior communications.
• Applies documented troubleshooting steps to resolve routine issues.
• Notify a Support Manager of critical customer issues.
• CSS Overflow (5% of work)
• Engaging customers via live phone calls, and connecting with the best resource.
• Weekend, holiday, and on call duties as required
• You will be based in Singapore. As this is an office-centric role, you are expected to be present in the office for 4 days a week. As outlined in Pure's Hybrid Work Policy, there will be variations over periods of time, depending on business need.

Job Responsibilities:

Gather software requirements and design solutions for modules and small software systems

Develop and support software including applications, database integration, interfaces and new functionality enhancements.

Coordinate cross-functionally to ensure projects meet business objectives and compliance standards.

Write both internal and external technical documentation

Deploy, install, and configure hardware and software systems

Work with team members in customer support, field test and deployment

Perform bug fixing and improvement of current application framework

Requirements:

Bachelor Degree in Computer Science & Engineering, Electrical & Electronics Engineering, Information Technology, or equivalent

2-4 years of in-depth knowledge and experience in front-end and backend development

Ability to solve complex development problems and produce high-quality code while pushing the technical boundaries.

Proficiency in one or more programming languages; we use Python, Javascript and TypeScript.

Knowledge in frontend frameworks such as React, Next.JS, FastAPI, REST API or similar frameworks.

Experience with Docker/Kubernetes, DevOps, CI/CD, Github

Experience with Linux operating system (Ubuntu, RHEL, etc.)

Experience working on Agile projects and Agile methodology in general

Excellent problem solving, communications, and teamwork skills

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Job Description

We are seeking an experienced and detail-oriented SAP Test Manager with a proven track record in SAP testing methodologies and a strong emphasis on S/4HANA migration projects. The ideal candidate will play a pivotal role in overseeing and managing the testing activities related to SAP software implementations, enhancements, and specifically, migrations to S/4HANA. The SAP Test Manager will demonstrate expertise in test planning, execution, and leadership for a large-scale project involving high number of users while ensuring the quality and reliability of SAP systems.

Key Responsibilities:

Test Strategy and Planning:

• Develop and implement comprehensive test strategies, with a specific focus on S/4HANA migration projects and other SAP systems like BW, SAC, Datasphere and PaPM.

• Collaborate with project managers, business analysts, and SAP functional consultants to understand the unique requirements of S/4HANA migrations.

• Define test scope, objectives, and deliverables tailored to the migration context.

Test Execution:

• Oversee the execution of test plans, ensuring that testing activities are aligned with the complexities of S/4HANA migration projects.

• Coordinate closely with SAP functional and technical teams to validate system functionality during migration.

• Conduct various types of testing, including system testing, integration testing, regression testing, and performance testing, specific to S/4HANA.

• Drive test automation for Functional and regression testing

Team Leadership:

• Lead and mentor a team of SAP testers, emphasizing expertise in S/4HANA migration testing.

• Provide guidance and support to team members, ensuring a deep understanding of the challenges and nuances associated with S/4HANA migrations.

• Conduct performance evaluations and contribute to professional development plans with a focus on migration skills.

Stakeholder Communication:

• Effectively communicate test progress, results, and other relevant information to project stakeholders, emphasizing the critical role of testing in successful S/4HANA migrations.

• Collaborate with project managers to provide accurate and timely status reports with a particular focus on migration milestones.

Continuous Improvement:

• Identify opportunities for process improvement within the testing lifecycle, particularly regarding S/4HANA migration best practices.

• Implement and share insights into testing methodologies, tools, and industry trends related to S/4HANA migration projects.

Requirements

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.

• Proven experience as a SAP Test Manager, with a significant focus on S/4HANA migration projects.

• Strong knowledge of SAP applications, modules, configurations, and S/4HANA migration processes.

• Experience with various testing methodologies, tools, and best practices, with an emphasis on S/4HANA migration testing.

• Excellent communication and interpersonal skills.

• Project management certification (e.g., PMP) is a plus.

• SAP certification and S/4HANA certification are highly desirable.

Key Competencies:

• Leadership and Team Management

• Test Planning and Execution, particularly for S/4HANA migrations

• Communication and Collaboration

• Problem-solving and Analytical Skills

• Attention to Detail

• Stakeholder Management

Roles & Responsibilities:

• Candidate will be part of our Support team liaising with Product developers to support Client Products deployed at customer sites across the globe.

• Will work along with the Support Lead, take up support tickets assigned, probe the issue, and give possible resolution within the Turn Around Time.

• Candidates will be trained in client products to give end to end resolutions on usual technical issues raised.

• Candidates will be receiving, prioritizing, documenting and actively resolving issues that arises out of our products in any contact center production environment.

• Job profile involves travel to Customer Site across the globe on need basis to perform any support related activities on Client Products.

• Must perform technical troubleshooting on our products implemented at customer site by taking a remote session (or) by coordinating with onsite engineer.

• May have to extend regular work timings (if required) while working on Support tasks assigned.

• Will report to the Support Lead.

Required Professional & Interpersonal Qualities:

• Any Graduate / BE / BTech /MCA.

• Exceptional ability to build and manage relationships and expectations with stakeholders, supporting organizations, and peers.

• Excellent communication, management, negotiation, and organization skills with the ability to communicate at executive levels of the organization.

• Working according to target market time zone a must. Excellent verbal, written and effective communication skills.

• Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment.

• Effective time-management, organizational and prioritization skills.

• Strong sense of responsibility, accountability and passion about quality of work, desire to learn and take ownership.