Key Responsibilities

• To work as part of a Project/Service team to support administrative works, Project Documentation, etc;
• To work with Project/Service team to forecast service schedule
• To conduct project procurement and vendor management;
• To fulfill any other duties as and when assigned by management

Responsibilities

• Diploma in Electrical/Electronics/Mechatronics Engineering; Experience in Marine Safety / Refinery / Petrochemical Industry preferred.
• Entry level will be considered. Salary will commensurate in accordance to experience
• Good command of English and computer literacy;
• Strong customer relations skills, good team player and excellent communication skills;
• Knowledge with MS Office, AutoCad 2017 and above preferred;
• Experience and knowledge in Fire and Gas Detectors and System is an added advantage.
• Must be able to withstand work pressure and customer's demand.
• Must be highly independent and resourceful.
• Must possess integrity and drive.

Be a Part of Something BIG!

We create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

Apply now, and ignite our digital future together.

Make an Impact by

• Manage Vendor Solutions, review and bridge the gaps.
• Incorporates the end-to-end deliverables of the Service Contract to your assigned clients
• Client engagement with customers, managing external and internal stakeholders’ expectations and deliverables outcome.
• Growth of the account and looking into delivering excellent Customer Engagement experience. Adopt industry best practices and ensure that the right tools, techniques, methodologies, and systems to deliver the services that meet international standards.
• Lead both the Service and Technical delivery team in day-to-day TS executional matters, and ensure services are delivered with pride, and sustainable model. The delivery includes leading teams on delivery excellence and driving towards completion of projects against planned milestones and timeline.
• Service recovery and improvement if there are gaps and escalations; and enhancing the service values to the customer.
• Engage and manage 3rd party partners, to align their delivery competency and capabilities with client’s service contract to our customers. You are also expected to make tactical plans on a year on year for core each identified technologies appropriate for account/sectors, to ensure year on year performance excellence and relevance to market situation. A portfolio to assigned accounts, subjective to the size and scale of the service contract.
• Develop Avaya IVR application using Orchestration Designer/Tethefi IW (Interaction Workflow)
• Integrate IVR Application with the middleware using SOAP/REST API/JDBC protocols.
• Support Avaya IVR infrastructure (Avaya Experience portal – MPP/EPMS) & Tomcat Application Servers.Prepare Callflow, Functional Specification/Technical Design Documents
• Manage major incidents and act as an escalation point to ensure timely resolution of within expectations and SLAs.
• Provides leadership in responding and resolving major incidents that impact business- critical services, applications, and infrastructure Leverages broad technical expertise to convene appropriate SMEs (resolvers) and to direct Major Incident response, with a focus on impact mitigation and service restoration
• Work closely with SMEs to quickly identify customer impact (who, how, when)
• Conducts escalation to service teams, senior management, and leaders to ensure appropriate awareness, engagement, and focus
• Ensure all Major Incidents have accurate business impact statements, ongoing actions, detailed recovery plans that are communicated to the correct audience throughout the incident lifecycle.
• Work on various shifts which will cover a ‘follow the sun’ support model across Global centers.
• Act as ‘One Voice’ of Technology during Major Incidents providing accurate, concise information and where needed, handling conversations at the senior stakeholder level.
• Where necessary create exec summaries of major incidents and present to senior stakeholders (CIO and COO level)
• Leads and/or participates in Post Incident Review and Problem Management meetings with key stakeholders and service owners to review events and Documents pertinent information relating to Incidents that aids process improvement, identifies deviations, and enables the creation of an Incident Knowledge Base
• Effectively manage 3rd party, suppliers, and vendors ensuring the support and commitment is carried out for major incidents and where needed, escalate to senior management.
• Conduct Post Incident Reviews by ensuring the right level of attendance by key team members and having a clear disciplined model that is followed.
• Ensure that all IT teams (internal and external) follow the incident management process for every incident.
• Develop and maintain relationships with senior stakeholders across Technology and the Business to instill confidence and trust in managing critical situations.
• Lead and drive Hyper Care models where needed so that we offer the best service to our customers following the launch and delivery of new products and features.
• Produce high-quality incident reports that have a clear meaningful view of the event along with the business impact, next steps, and improvements.
• Produce weekly, monthly and ad-hoc reports where required and tailor them to the relevant audience.
• Attend monthly service reviews with customers, vendors, suppliers, and 3rd parties contributing to the review of incidents, service levels and improvements.
• Collates and analyses incident-based data for team metrics and KPIs
• Coach and mentor the delivery teams, either under direct or indirect management (e.g. 3rd party partners or contractors). This include thought leadership, and people management skills for various team under his service portfolios.
• Coach the Team members to develop Individual Development Plan and proper career path planning. Provide leadership and direction to project teams and oversee the development of competencies and career progression of team members.

Skills for Success

• Degree in any discipline preferably related to Information Technology Infrastructure.
• Min 10 years’ experience in managing the Call Centre systems such as CRM and OSS systems.
• Must have hands on experience in designing the call centre systems and the OSS systems.
• Min 15 years in the ICT industry with proven delivery experience in a sizable contract or organization
• Deep experience in IT services contract and complex implementation projects in both legacy and cloud managed service environment
• Experience in coaching and recovering trouble projects
• Good understanding of both business and delivery risks, especially in client work and delivery
• Strong collaboration and teaming experience, and ability to work with both senior leadership as well as operational and working level executives.
• Excellent relationship and stakeholder management skills - capable of dealing with people across all levels of a large, complex, fast moving organisation with constant transformation to stay market relevant.
• Able to develop high-quality presentations by synthesizing key information, financial data, market data and other relevant information

Rewards that Go Beyond

• Flexi work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

Be a Part of Something BIG!

We create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

Apply now, and ignite our digital future together.

Make an Impact by

• Leading projects within the CBS Order Management - Telco domain to agreed timelines and budget
• Work with all levels of Business units in understanding business problems and initiatives
• Perform consultancy and advise of solution options for Business problems
• Perform lead role in the development lifecycle of large and complex projects from the initial scoping, devising and documenting high level and detailed technical solutions, reviewing all stages of testing and managing the deployment of the solution into production;
• Work closely with different technical groups and SME’s to fulfil e2e solution objective
• Engage vendors (local and offshore), negotiating solution costs and ensuring quality control over their deliverables
• Confident presentation skills to Business and non-IT resources
• Ensure solutions conform to the strategic domain roadmap and adhere to the standards set by the Solution Review Board and Enterprise architects
• Work independently but with guidance from an Associate Director
• Act as an application SME within an e2e Project
• Understand solution standards, guidelines, policies and best practice for technology, application, and data within the domain
• Provide timely and detailed Domain knowledge for use by Architects and Domain Architects in support of development of the overall IT Strategy and other architectural artefacts
• Acquire knowledge in present and emerging technologies and standards for access, fixed and mobile networks.
• Providing mentoring for less experienced team members and help with establishment of best design practice with peers and solution designers across SingTel IT.
• Peer reviews of other solution designs.
• Focus on peer engagement.
• Participate in and lead Knowledge Sharing design focus sessions.

Skills for Success

• Min 10 years in the ICT industry with proven delivery experience in a sizable contract or organization.
• Degree in Information Technology, Computer Science, Software Engineering, Telecommunications or equivalent field
• Practical experience in 1 or more OSS areas: Service Fulfilment, Service & Resource Inventory, Catalog driven Fulfilment, Discovery & Reconciliation, Service Order Management
• Experience in 6+ years in project delivery
• Experience in 6+ years in the Fulfilment domain
• 2+ years’ experience in a programming language including experience in an object oriented language and DB (i.e. Java, Groovy, PL/SQL) preferred
• Demonstrate experience and detailed understanding of 1+ of the following areas:Application or integration architecture
  Data modelling
  Technical or infrastructure architecture
  Network or technology architecture
• Practical experience in 2 of the Market Segments:Consumer
  Small Medium Business
  Corporate
  Wholesale
  Networks
• Demonstrated knowledge on 1 of the following products:Post paid mobile
  Pre paid mobile
  Fixed line telephony
  Fixed line broadband
  VoIP
• Experience and understanding in 2 of the following:Mobile networks
  IP Networks
  Transmission
• Experience and understanding in design and implementation of OSS in 1 of following vendors OSS solutions preferred:NetCracker
  Oracle
  Ericsson

Rewards that Go Beyond

• Flexi work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

• Determine the management plans, policies and business objectives related to the management of the Company and responsible for the implementation and achievement of results.
• Establish company goals and objectives, both short-term and long-term.
• Provide leadership, source and execute investment opportunities to increase investment portfolio.
• Lead due diligence, direct transaction team and coordinate transaction execution and closing.
• Monitoring and assuring data integrity and performance return accuracy for clients and partners.
• Establish and improve the Company's organizational and work system. Responsible for creating an efficient organizational team and building good communication channels.
• Coordinate the sales, market development, research and development as well as product operations in the Company.
• Coordinate the relevant internal/external work relationships, maintain and enhance the Company's brand image and reputation.
• Coach, develop and mentor the team in their career development.
• Maintain good working relationships with clients.
• Ensure that the company continues to make profits and grow investors’ wealth.

Requirements:

• Bachelor degree and above in Business Administration, Finance, Economics or equivalent.
• At least 10 years’ experience in the Management roles.
• Have good knowledge about e-commerce as well as import and export processes.
• High level of business awareness and acumen.
• Understanding the intricacies of financial management and management.
• Excellent Leadership, communication, organisational, analytical and problem-solving skills.
• Strong crisis management and conflict mediation skills.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

[1 year contract, renewable]

Only Singaporeans

Job Summary:
We are seeking an experienced Microsoft M365 and Power Platform Developer cum Solution Architect to design, develop, and implement solutions across the Microsoft 365 and Power Platform ecosystems. This role requires a blend of technical expertise, solution design, and architectural planning to address business requirements through automation, integration, and custom applications. The ideal candidate should be proficient in M365 services, Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio), and have strong skills in consulting, solution architecture, and development best practices.

Key Responsibilities:

Solution Architecture and Design:

• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Design end-to-end solutions using Microsoft 365 and Power Platform, ensuring scalability, security, and alignment with business objectives.
• Create architectural documentation, data flow diagrams, and technical specifications.
• Define best practices for governance, compliance, and solution lifecycle management within the Power Platform.

Development and Implementation:

• Develop custom applications using Power Apps, Copilot Studio, workflows with Power Automate, and integrate data from various sources including SharePoint, Dataverse, and external systems.
• Build interactive reports and dashboards using Power BI to provide data insights.
• Develop custom connectors, plugins, and APIs as needed to extend capabilities of Power Platform applications.
• Integrate M365 solutions such as SharePoint, Teams, and OneDrive to enhance collaboration and productivity.

Platform Administration, Optimization, and Policy Recommendation:

• Administer and optimize the Power Platform environment, including capacity management, monitoring, and performance tuning.
• Develop and recommend organization-wide policies and best practices for Power Platform use, governance, and security, based on business needs and compliance requirements.
• Implement environment policies and ensure security compliance within Power Platform and M365 environments.
• Troubleshoot and resolve platform issues, ensuring high availability and reliability of solutions.

Training and Support:

• Provide training and support to end-users and stakeholders on Power Platform and M365 solutions.
• Collaborate with business teams to promote adoption of the tools and gather feedback for continuous improvement.
• Document all solutions, workflows, and configuration settings to enable knowledge transfer and maintain continuity.

Continuous Improvement and Innovation:

• Stay updated with the latest advancements in Microsoft 365, Power Platform, and Copilot, bringing new ideas and enhancements to the business.
• Conduct proof-of-concept and pilot projects to test new features, identify potential benefits, and advocate for changes.
• Propose updates to Power Platform administration policies to align with evolving business needs and technology advancements.

Qualifications:

Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications in Microsoft 365, Power Platform, or Azure are highly desirable.

Experience:

• 5+ years of experience with Microsoft 365, Power Platform, or similar ecosystems.
• Proven experience in solution architecture and developing end-to-end solutions on Power Platform.
• Strong background in application lifecycle management, DevOps practices, and source control.

Skills:

• Proficient in Power Apps, Power Automate, Power BI, Copilot Studio, and Dataverse.
• Strong knowledge of M365 services (SharePoint, Teams, Exchange, etc.).
• Ability to administer the Power Platform environment and recommend organization-wide policies based on business needs.
• Experience with custom connectors, API integrations, and web technologies such as JavaScript, HTML, CSS is a plus.
• Knowledge of other low-code platforms such as ServiceNow, Appian, or similar is a plus.
• Knowledge of Azure services and SQL is also a plus.

Soft Skills: Strong problem-solving skills, excellent communication, and the ability to manage multiple stakeholders and priorities.

DOMAIN: Semiconductor Packaging Inspection Software System

SERVICE: Software Integration testing and Test automation

ONSITE JOB PROFILE:

Within the team your role as a Technical Architect (Software Testing) will be to perform product level testing on real hardware and to design and implement Test Automation Framework for Semiconductor Packaging Inspection Software systems. This support includes setting up the Test Automation Framework using the tool TestComplete, setting up the Continuous Integration toolchain using the tool TeamCity.

You will be supported by Software System specialists in Singapore to assess the use cases and best suitable scenarios to automate.

Having a good understanding and hands on experience in the Semiconductor Packaging Inspection Software system testing will be needed to implement the Test Automation Framework.

Responsibilities:

· Functional testing of the software installed on real hardware in Singapore

· Taking ownership of Test Automation Framework development and setting up the Continuous Integration toolchain.

· Identifying suitable scenarios to automate by consulting Software System specialists in Singapore & Belgium.

· Coordinate the Test Automation activities with team members in Belgium and in India.

· Provide training on Test Automation Framework and Continuous Integration toolchain.

Qualifications:

• Minimum 7 years of experience in Software testing.

• Having 3-5 years of hands on experience in Software Test Automation in the Semiconductor Packaging Inspection Software system using the tool TestComplete.

• Hands on experience in the Continuous Integration tool TeamCity.

• Experience in Software Test estimation, scheduling, resource planning and status reporting.

• Experience in working in agile methodologies like SCRUM.

• Strong communication, analytical, and problem-solving skills.

• Desirable to have Software Testing Certification form a global certification scheme.

SPECIFIC SW SKILLS:

SW Nomenclature

Competency

Remarks

KLA Software framework

YES

Semiconductor Packaging Inspection Software system

TestComplete

YES

Test automation tool

Python

YES

Test automation scripting language

TeamCity

YES

Continuous Integration tool

Description

The Senior Product Manager will be responsible for providing strategic direction, product feature prioritization, product costing, while working closely with customers and sales specialist team for GTM initiatives to drive new sales.

Responsibilities
• The person must not only be knowledgeable of product development and management tools, but also able to put forth fresh perspectives and innovative strategies to drive product portfolios GTM.
• Responsible for Internet, IP Transit and CleanPipe services, product line strategies including go-to-market strategy, roadmap and executions.
• To manage and drive product lines budget/revenue target by close collaboration with sales and marketing on the GTM plan, customer acquisitions and pricing strategies.
• Manage financial targets for the product portfolio, including revenue, profit margins, and growth metrics. Develop and execute strategies to meet or exceed these financial goals
• Partner network sales specialist team to drive performance metrics for Enterprise Connectivity service line. Partner and collaborate with other division stakeholders Engineering team and Information Services to ensure smooth operations for connectivity.
• To have in depth understanding of competitive information, technology trend, develop insights and assess potential impacts to develop comprehensive business strategies for product, positioning, packaging and pricing.
• To collaborate with functional team (internal and external stakeholders) for the executions of product line roadmap, enhancement plan as well as product performance to meet customer requirements.
• Strong ability to build new product business case by analysing market requirements, technology trend, potential ROI and sales channel to secure resources, capex and opex for new product creation.
• To drive product related process efficiency and improvement to sales enablement with enhancing Customer Experience in mind.
• Planning and coordination of service migrations, supported by the Operations, Project Management, and Product Systems Platforms teams.
• Support initiatives to improve customer experience for users of our products and services

Qualifications

• Bachelor’s degree or Diploma in Computer Engineering/IT or related discipline
• At least 8 years of relevant working experience in the Telco, ICT arena - IT Network industry and involved in Pre-sales or Post-sales of medium to large/complex Infrastructure
• Familiar and conversant in Telco services – Domestic and Global – Internet, IP Transit, DDOS Mitigation, MetroEthernet, MPLS, SD-WAN
• Network and SI solutioning preferred
• Ability to perform independently and interface with customers, partners and account team
• Good knowledge of consulting frameworks and methodologies
• Excellent presentation/communication skills (written and verbal)

• Responsible for overseeing the day-to-day operations of the provision shop and ensuring smooth and efficient functioning.
• Accountable for the commercial management of a provision shop mainly selling daily necessities as well as titbit items.
• To lead, develop, improve and attain a high level of customer service satisfaction.
• Ensure store operation standards are adhered to by all norms.
• Managing inventory, coordinating with suppliers, and ensuring that the store is adequately stocked.
• Responsibly review daily transactions and prevent any irregularity
• Monitor and maintain compliance of all company policies and procedures to make sound business decisions.
• Manage the store’s budget, analyzing sales data, and implementing strategies to increase profitability.
• Plays a crucial role in ensuring compliance with health and safety regulations, as well as maintaining a high level of customer service.
• Manage complaints cases whenever necessary.
• Assist in other ad-hoc duties as and when required.

Requirements:

• Diploma and above in Business Management or equivalent.
• Working experience in sales in a retail environment, preferably in Grocery/Trading stores.
• Results-orientated with strong understanding of day to day in store operations.
• Good knowledge in POS,e-commerce platforms, MS-office
• Energetic and self-motivated individuals highly preferred.
• Bilingual in both Chinese and English as required to communicate with customers.

Responsibilities:

• Manage the team to provide quality support services to customers and ensure that issues and enhancements are addressed promptly and effectively.
• Act as coach and mentor to team members, define standards, monitor performance and provide leadership.
• Translate management strategic initiatives into objectives for team members.
• Establish working relationship with assigned customer accounts and understand thoroughly the customer’s issues and needs.
• Communicate requirements to development or support team to ensure timely address of customer needs.
• Monitor customer issues through working with the rest of IT and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to the IT management so that they can be addressed.
• Manage projects as assigned from time to time.
• To plan and execute continuous improvement for applications reliability, performance and enhancements.

Requirements:

• Excellent working knowledge of Applications and account management skills.
• Business Operation knowledge is required.
• Working knowledge of robotics preferred.
• Power builder Programming, Exceed WMS and/or FAMS
• Able to communicate ideas effectively.
• Good customer relationships.
• Able to work under pressure, and must be results -oriented.
• Analytical and meticulous in his work.
• Able to multi-task.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

We are looking for an experienced Cloud Architect to lead our cloud strategy and implementations. The ideal candidate will have strong expertise in AWS cloud services, DevSecOps tools, and cloud migration methodologies. This role will focus on architecting, designing, and optimizing cloud environments, ensuring security best practices, and supporting end-to-end migrations from self-hosted to SaaS platforms.

Key Responsibilities:

• Cloud Architecture & Design:Architect and design cloud infrastructure solutions using AWS services, including EKS, ECR, IAM, API Gateway, Lambda, CDN, WAF, VPC, and Transit Gateway (TGW).
  Ensure cloud architectures meet security, scalability, performance, and compliance requirements.
  Collaborate with cross-functional teams to define and document cloud architecture and best practices.
  
• DevSecOps Integration:Implement and manage CI/CD pipelines with tools like Jenkins (Cloudbees), SonarQube, JFrog Artifactory, Fortify WebInspect, Snyk, and Bitbucket SAAS.
  Enhance security in the DevOps lifecycle by incorporating DevSecOps principles and best practices.
  Maintain and update tools like Jira SAAS and Confluence SAAS for project tracking and documentation.
  
• Cloud Migration & Transformation:Lead and execute migrations from self-hosted platforms to SaaS and other cloud-based solutions.
  Design migration strategies to transition from Platform A (self-hosted) to Platform B (SaaS) and Platform A (self-hosted) to Platform A (SaaS).
  Coordinate with stakeholders to ensure a seamless migration process with minimal disruption.
  
• Security and Compliance:Implement and manage AWS security services, including IAM, WAF, and security groups.
  Conduct security assessments and audits to ensure that cloud and DevSecOps solutions meet compliance standards.
  
• Support and Maintenance:Provide troubleshooting and technical support for cloud and DevSecOps tools.
  Develop and maintain documentation for cloud architecture, processes, and DevSecOps pipelines.
  

Must-Have Skills:

• Cloud Services: Extensive experience with AWS services, including EKS, ECR, IAM, API Gateway, Lambda, CDN, WAF, VPC, and TGW.
• DevSecOps: Proficiency in tools such as Jenkins (Cloudbees), SonarQube, JFrog Artifactory, Fortify WebInspect, Snyk, Jira SAAS, Bitbucket SAAS, and Confluence SAAS.
• Migration Experience: Proven track record in leading cloud migration projects from self-hosted to SaaS and self-hosted to cloud-hosted platforms.

Summary:

• Over 10+ years of IT work experience with 8+ years of relevant experience in the field of Big Data/ Hadoop ecosystem/ Java, Python/ Spark/ Databricks-related technologies. With 5+ years of experience in any of the database management systems with strong development knowledge.
• Data Architect familiar with gathering, cleaning and organizing data for use by technical and non-technical personnel. Advanced understanding of statistical and analytical techniques. Highly organized, motivated and diligent with significant background in Data Engineering/Data Architect. Transformation- skillset.
• Meticulous Data Architect accomplished in compiling, transforming and analyzing complex information throughout software. Expert in Python or any programming language using large dataset management. Demonstrated success in identifying relationships and building solutions to business problems.
• Astute Data Engineer/Data Specialist with a data-driven and technology-focused approach. Communicates clearly with stakeholders and builds consensus around well-founded models. Talented in writing applications and reformulating models.
• Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Data Engineer/Data Scientist position. Ready to help the team achieve company goals.
• Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
• Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

This job role is for an experienced Senior Technical Project Manager with expertise in ICT delivery architecture, cloud operations, and ITIL-based service operations.

The candidate will have hands-on experience managing technical projects, working with Solutions Presales, and overseeing the transition of new telecommunications products and services into Day1 and Day2 operations.

The candidate should possess a deep understanding of both on-premises and cloud-based ICT environments, particularly Azure operations, and be familiar with Digital Platforms for Automation, Monitoring tools, and ServiceNow.

Make an Impact by:

1. ICT Delivery Operations

• Support the end-to-end delivery of ICT outsourcing projects, focusing on server, storage, and network operations within both on-prem and cloud environments.
• Participate in ICT cloud outsourcing efforts, particularly in Azure operations, ensuring seamless service delivery and optimization.
• Collaborate with Solutions Presales teams to define delivery scope, assess costs, plan resource utilization, and evaluate potential risks in technical projects.
• Apply ITIL framework principles to manage Delivery Service lifecycles, ensuring adherence to best practices for service delivery and operations.
• Lead the implementation of technical projects, including timelines, resource allocation, and risk mitigation.
• Implement automation and monitoring tools to improve operational efficiencies and service reliability.
• Participate in ServiceNow operations to implement incident management, service requests, change management, problem management, and maintaining the configuration management database (CMDB).

2. Delivery Service Operations

• Collaborate with Product and Product Engineering teams to transition new telecommunications products and services into Day1 (go-live) and Day2 (ongoing) operational environments.
• Oversee and manage the transition scope of work, ensuring that all deliverables meet operational readiness criteria.
• Ensure the successful integration and support of networking products, including Fortinet, Cisco SD-WAN, Cisco Route and Switch, and VMware VeloCloud.
• Work closely with Product, Product Engineering, Day1, Day2 operations teams to ensure a smooth handover of services and monitor the performance and stability of the new products post-transition.

Skills for Success:

• Bachelor’s degree in engineering, Information Technology, or a related field.
• Minimum 5 years of experience in ICT outsourcing, cloud technologies, and networking, with a hands-on approach to project delivery.
• Certifications: Azure Cloud Certified (required) ITIL Practitioner (preferred).
• Strong experience with cloud platforms, particularly Azure, in a delivery and operations capacity.
  In-depth understanding of networking technologies, including Fortinet, Cisco SD-WAN, Cisco Route and Switch, and VeloCloud.
• Demonstrated experience leading technical projects, including managing scope, costs, resources, and risks.
• Proficient with automation and monitoring tools for ICT infrastructure management.
• Experience with ServiceNow for IT service management, specifically in incident, service request, change, and problem management, as well as CMDB.
• Strong leadership and project management skills with the ability to manage cross-functional teams and work under pressure.
• Proven ability to deliver technical solutions aligned with business goals while managing costs and risks.
• Excellent communication and interpersonal skills, capable of engaging with both technical and non-technical stakeholders.
• Strong problem-solving capabilities, with a focus on improving service delivery and operational efficiency.
• Adaptability to evolving technologies and business needs within the telecommunications sector.

• Develop and execute the company’s business strategies in order to attain the goals of the board and shareholders.
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future.
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times.
• Communicate and maintain trust relationships with shareholders, business partners and authorities.
• Oversee the company’s financial performance, investments and other business ventures.
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems.
• Act as the public speaker and public relations representative of the company in ways that strengthen its profile.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.

Requirements:

• Diploma and above in Business Administration or equivalent.
• At least 6-8 years of experience in Mnaagement roles.
• Familiar with insulation materials/product, chemicals etc.
• Strong communication and interpersonal skills.
• Ability to handle multiple projects and good organization skills.
• Analytical, able to work independently, results-oriented, resourceful, and pro-active.
• Have a strong sense of responsibility, enterprising spirit and good professional quality.
• Bilingual with proficiency in English and Mandarin to liaise with clients.

[1 year contract, renewable]

Only Singaporeans

The Alliance for Digital Transformation (ADX) program office’s mission is to empower government agencies in its digital transformation journey through technology and engineering.

The ADX program office functions as a cap-center that offers consulting services in product management, design and software development to government agencies. By doing so, ADX builds up the digital competency of its partners on a sustainable basis and a vibrant ecosystem of exchange among the ADX program members.

What you will be working on:

• Provides technical leadership and is responsible for establishing the direction for the IT architecture, standards, design and implementation approaches for the agency systems
• Translate business requirements, including application resiliency requirements, into application architectural specifications
• Creates, evaluates and implements plans and design proposals for high impact IT solutions, involving leading edge technologies and methods considering key factors such as its long-term effectiveness, practicality, technical limitations and criticality
• Design the architecture blueprint of the organization's business, information and ICT assets, by using multiple architectural models. Use, govern and enhance the architecture blueprint to ensure that the business and ICT are in alignment.
• Manage technical project delivery; perform code reviews and make recommendations of code changes; collaborate with vendor development staff to resolve technical challenges; help to analyze and determine performance tuning and scalability improvements of code and queries
• Provide architecture and technical support during production incidents
• Possesses broad and deep skills across disciplines, ability and interest in mentoring technical staff and raising our collective technical competencies

What we are looking for:

• Graduate Degree in engineering/computing.
• Minimum 7 years of design/implementation/consulting experience with distributed applications minimum of 3 years hands-on experience as a technical lead and system architect (i.e. system design, performance tuning, and system prototyping & maintenance)
• Solid software development background and multiple industry certifications (e.g. TOGAF, Agile).
• Experience in designing and implementing Node.js and/or J2EE applications with data modeling and SQL skills.
• Solid understanding of Server-side, Node.js and/or Java development, Microservices, Service Oriented Architectures (SOA), web services, RESTful API and public web sites / digital services development
• Extensive experience in designing, developing and deploying large, scalable production applications on cloud/PaaS platforms and Containers, such as AWS, Azure and OpenShift
• Solid understanding of DevOps software development tools and methodologies
• Able to independently analyze and identify comprehensive solutions considering all functional implications while developing a workable solution
• Demonstrated leadership in IT management by producing strategic and innovative concept proposals, papers, and speaking at conferences will be a ideal
• Results and customer oriented
• Team player with strong organization and interpersonal skills
• Strong written, presentation and partner management skills

The Cyber Security Consultant is our technical expert in Cyber Security related technology, practice and services. The candidate will work with the Sales Team to jointly engage, assesses requirements, design and recommend solutions for our customers in response to their requirements. The candidate will also be tasked to validate recommended solutions with our customers via on-site pilot project and proof of concept engagements to ensure that the recommended solution effectively meets or exceeds our customers’ expectations. He / She will join the Sales Team to make presentations on solutions and services to the customer.

Responsibilities

⦁ Partner with Advanced Infra Services' Sales Specialist and Account team in building pipeline through consultative selling approach, driving net new business opportunities within the existing regional account base as well as supporting client acquisition activities.
⦁ Maps customer requirements to the offerings portfolio describing solution and scope of work to meet or exceed requirements
⦁ Take lead and/or work as part of a team with other functional teams to review overall solution taking into consideration the deliverable aspects as well.
⦁ Supports the Sales Team by providing views and input which is relevant to pricing considerations and provides the necessary technical proposal.
⦁ Architect the technical solution in response to customer requirements.
⦁ Supports technical representation in Bid Management and Review process.
⦁ Keeping abreast of market trends and product & competitor landscapes
⦁ Conducts enablement / client briefing on relevant solution to both clients & internal teams.

Requirements

⦁ Relevant technical certifications (eg. CISSP, CISM, CompTia Sec+, CEH, etc) with at least 8 years experience within the industry,
⦁ Familiar with architecture within security domains. e.g. PAM, endpoint protection, data protection/governance, threat prevention, SASE, DLP, SIEM etc.
⦁ Strong understanding of security architectures, solutions, processes, frameworks, and components
⦁ Incident response including security monitoring, network and endpoint visibility, threat management, and forensics is a plus
⦁ Knowledge in information security technologies & cyber threat actors, cyber-crimes and fraudulent activity targeting the technology or various industries
⦁ Familiar with PDPA, GDPR regulatory requirements and compliance standards in the ASEAN region (i.e. SG, MY, etc)
⦁ Business acumen, able to communicate effectively with all level of stakeholders
⦁ Able to adapt to a dynamic and fast-pace environment

Must-Have Skills:

• Cloud services - AWS EKS, ECR, IAM, API GW, Lambda, CDN, WAF, VPC, TGW
• DevSecOps skills - Jenkins (Cloudbees), SonarQube, JFrog Artifactory, Foritfy WebInspect, Snyk, Jira SAAS, Bitbucket SAAS, Confluence SAAS
• Migration Experience - Platform A(selfhosted) to Platform B (SAAS) , Platform A(Self-hosted) to Platform A(SAAS)
• Desirable - Basic knowledge about Managed File Transfer, MuleSoft,

- SUPERVISE AND TAKE RESPONSOBLE TO ALL ON GOING PROJECT

-HANDLING OPERATION DUTY OF THE COMPANY

-IN CHARGE OF MANPOWER MOBILIZATION

-MAKE REPORT OF ON GOING PROJECT TO MANAGER DAILY

-MUST HAVE VALID CLASS 3 LICENSE

-ABLE TO WORK OVERTIME AND DURING PUBLIC HOLIDAY

-CAN WORK IN SHIFT AND SELF INDEPENDENCE

Make an Impact by:

• Provide high-quality pre-sales technical consultation and develop innovative, reliable and cost-effective solutions based on the most appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction for the services rendered.
• Engage enterprise customers on their business and technical requirement by understanding their pain points and current network infrastructure and develop use cases.
• Provide leadership for the development of the technical design and architecture and work with partners (Principals, System Integrators and Distributors) to deliver end-to-end solutions for enterprise customers.
• Work with internal stakeholders (e.g. sales, delivery and maintenance team) and partners to ensure that all aspects of the solution are supportable with relevant and optimized cost to maximize competitiveness.
• Ensure accurate and relevant documentation such as Statement of Works, Bill of Materials and solution strategy are created for all proposals.
• Conduct demo/POC/POV when required and presentations on proposed solutions.
• Stay updated on the latest technologies and trends in the market and conduct regular use case updates to customers.

Skills for Success:

• Degree in IT, Computer Science, or equivalent qualifications with at least 5 years’ experience in a technical role with technology vendor, system integrator or distributor related organization.
• Preferably Cisco CCNP or CCDP Enterprise certified or equivalent.
• Comprehensive and working knowledge on Campus LAN and Wireless, Data Centre, Software-Defined and Cloud network solutions.
• Familiar with key networking products and solutions such as Cisco, HPE Aruba, AWS & Azure.
• Engage and influence various stakeholders such as CxOs, IT Heads, Directors and Managers on technology solutions and market trends.
• Excellent interpersonal, presentation, writing and communication skill.
• Work independently as a team member and support other departments including Sales, Delivery and Maintenance teams.
• Highly motivated and willing to learn new technologies and able to work under pressure.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Job Description

• Ensure that the correct cleaning materials and correct methods are used.
• Ensure that all guests clothes are cleaned and well maintained.
• Ensure cleaning equipment is functioning properly and properly stored away when not on duty.
• Keep the wash and dry-cleaning chemical lockers organized, clean and tidy at all times.
• Report work orders when deficiencies are noted or when maintenance is required.
• Requisition or order materials, equipment and supplies.
• Arrange for maintenance and repair work.

Requirements

• Skilled in resolving customer service issues.
• Effective interpersonal skills.
• Excellent oral communication.
• Must show attention to detail.

The Head of Solutions is a strategic leader responsible for overseeing the development, implementation, and optimization of innovative solutions that meet clients' needs and drive business growth. This role involves close collaboration with cross-functional teams to ensure solutions align with company objectives, client expectations, and market trends. The Head of Solutions also manages a team of solution architects, analysts, and other key roles to deliver high-quality services and products.

Key Responsibilities

1. Solution Development and StrategyLead the design, development, and deployment of end-to-end solutions that align with business goals and client requirements.
   Define the solutions roadmap, set project timelines, and ensure projects are delivered on time and within budget.
   Conduct market research and analyze competitor offerings to keep solutions innovative and competitive.
   
2. Client Engagement and Relationship ManagementAct as the primary point of contact for clients to understand their needs, define project scopes, and provide high-quality solutions.
   Present solutions, product enhancements, and services to clients, addressing any technical or business concerns.
   Build strong, trusting relationships with clients, ensuring client satisfaction and loyalty.
   
3. Cross-Functional CollaborationWork closely with the Sales, Product, and Technical teams to align solutions with company offerings and improve service delivery.
   Collaborate with marketing to develop go-to-market strategies for new and existing solutions.
   Ensure all stakeholders are informed and aligned with the solutions' development, milestones, and deliverables.
   
4. Team Leadership and DevelopmentLead, mentor, and manage the solutions team, providing guidance on projects and professional development.
   Encourage a culture of innovation, collaboration, and high performance within the solutions team.
   Identify and recruit new talent to enhance the team’s capabilities and ensure alignment with company objectives.
   
5. Project Management and Process ImprovementOversee solution project management, including planning, scheduling, resource allocation, and risk management.
   Develop and implement best practices, methodologies, and frameworks to optimize solution delivery and quality.
   Identify process bottlenecks and implement improvements to increase efficiency and customer satisfaction.
   
6. Financial OversightManage the solutions team’s budget, including project costs, resource allocation, and expense tracking.
   Ensure projects are financially viable and aligned with company revenue targets.
   Analyze project profitability and ROI, reporting findings and recommendations to senior management.
   

Key Skills and Qualifications

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field; Master’s degree preferred.
• 7-10 years of experience in solution development, project management, or similar roles, with at least 3 years in a leadership position.
• Proven track record of managing and delivering complex, multi-phase solutions.
• Strong understanding of industry trends, technologies, and client needs.
• Excellent communication, presentation, and relationship-building skills.
• Proficiency in project management tools and methodologies (e.g., Agile, Scrum).
• Strategic mindset with excellent problem-solving and decision-making abilities.

Key Performance Indicators (KPIs)

• Client satisfaction and retention rates.
• Project delivery timelines and adherence to budgets.
• Revenue growth and profitability of solutions.
• Employee engagement and development within the solutions team.
• Innovation in solutions and process improvement.

Responsibilities:

• Collaborate with the sales team to identify customer needs.

• Design and propose cloud-based solutions that meet customer needs and align with their strategic goals.

• Develop and deliver presentations, demonstra1ons, and proof-of-concepts to showcase the value of proposed solutions.

• Provide technical leadership and guidance throughout the project lifecycle.

• Stay current with the latest cloud technologies, industry trends, and competitive

landscape.

• Build strong relations with customers, partners, and internal stakeholders.

• Assist in developing sales strategies and account plans to drive revenue growth.

• Participate in industry events, conference, and webinars to promote the company’s cloud solutions.

• Prepare and maintain technical documentation, including architecture diagrams, solution briefs, and customer proposals.

• Document customer interactions, solution designs, and feedback for internal use and continuous improvement.

• Conduct internal knowledge-sharing sessions to improve team capabilities.

• Any other ad-hoc duties assigned

Requirements:

• At least 3 years of experience in a presales role in the industry.

• Experience in cloud-based deployment and management in IaaS, PaaS and SaaS environments.

• Ability to manage a project, work to deadlines, and prioritize between competing demands.

We are seeking a highly skilled and 10+ Years of experienced OTM & Solution Design/Architect to join our dynamic team.

• Experience in Customer Handling.
• Hands on experience in OTM Functional Configurations in the following Modules (not limited) – Order Management, Shipment Management, execution and visibility, Finance, GTM, FTI and other modules.
• Expert in OTM core modules and over all understanding of OTM Technical Architecture
• Hands on experience in log files, Automation agent actions, procedure, packages, custom event, report configuration/registration and FTI
• Experience in OTM Customizations and Integrations with Oracle, SAP & legacy Applications
• Experience in fine-tuning and optimizing OTM configurations including Agents, saved queries/conditions.

Duties and Responsibilities:

• Manage patient's needs and care within the clinic, manage other staff and directly report to the director.
• Professional at perceiving client needs through spoken language, body language and other cues and modifying their treatments accordingly.
• Provide 30-60 minute Treatment massages or Bone setting to clients by appointment.
• Guide clients through service offerings and determine which treatment would benefit them most.
• Take a detailed client history and note any health conditions.
• Evaluate clients to determine painful or stressed areas of the body.
• Advise clients on stretching, strengthening or relaxation methods.
• Listen to clients during appointments and adjust technique as they desire.

Requirements and Qualifications:

• Experience working in a Traditional Chinese medical preferred
• Strong interpersonal communication skills
• Time management abilities
• Demonstrated sales and customer service skills

• Manage Corporate and Retail Sales and Marketing (including handling Corporate enquiries, quotations and invoicing)
• Analyse market research and perform administrative duties of the Sales & Marketing department
• Disseminate this information throughout the company, and make recommendations to maintain a competitive and differentiated offering
• Formulate and implement publicity strategies and establishing and maintaining good media relations
• Liaise with media, public relations and advertising agencies
• Organise and handle events, launches and ceremonies
• Possess the ability to work independently with initiative, as you will be working without close guidance and expected to lead in marketing initiatives
• Responsible for handling customer feedback and to ensure that these are handled effectively and professionally

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic.
• Deploy successful marketing campaigns and own their implementation from ideation to execution.
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis.
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
• Build strategic relationships and partner with key industry players, agencies and vendors.
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely.
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Analyze consumer behavior and adjust email and advertising campaigns accordingly.

Requirements:

• Bachelor Degree and above in Marketing, Finance or Business Management.
• At least 3-5 years’ experience in Marketing roles.
• Demonstrable experience in marketing together with the potential and attitude required to learn.
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate.
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends).
• Experience in setting up and optimizing Google Adwords campaigns.
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets.
• A sense of aesthetics and a love for great copy and witty communication.
• Up-to-date with the latest trends and best practices in online marketing and measurement.