About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

Team Introduction

With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Job Overview

Responsible for the daily management of TTLS agencies, including but not limited to agency qualification & assessment for onboarding, agency exit, risk control etc., to ensure smooth daily operations.

Key Responsibilities

- Evaluate the effectiveness of incentive policies based on the agencies' performance; Iterate policies for optimization and promote the growth of core indicators and the achievement of goals;

- Align with business objectives, conduct analysis of the agencies operation in-depth, locate key issues and areas for improvements, propose solutions accordingly and ensure the quality of execution; provide necessary daily operational support to enable and enhance agency's capabilities;

- Continuously work with cross-functional teams to improve agency creators' content quality and monetization capabilities, drive agency's compliant and sustainable operation;

- Continuously work with cross-functional teams to improve and iterate agency management tools to achieve better agency management efficiency.

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

Project Executive / Manager ( 6 Months contract , renewable)

Working Day: 6 days
Working Hours: Monday - Saturday 8am - 5pm
Location: Woodland
Salary: $3000- $4500 ( Depend of experience)

Job Description:

• Conduct project site inspection.
• Coordinating and overseeing team activities, assigning tasks and ensuring that each member is contributing effectively to project progress
• Support the directors to ensure projects are completed on time, within budget, meet all safety standards and are of highest quality

Requirement:

• Able to coordinate with designers and Main Con on site and meetings
• Have 3 - 4years experience in carpentry works
• Able to do basic quotation, with guidance on price

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Title: Manager, Business Development

Location: Singapore

Employment Type: Full Time

Position Overview:

Our client is seeking a dynamic and experienced Business Development Manager to join their team. This role involves managing sales and account relationships, engaging with both new and existing clients, and understanding market needs. The ideal candidate will build strong relationships with internal stakeholders and senior management to enhance operational efficiency.

Key Responsibilities:

• Identify and pursue new business opportunities through regular interactions with potential clients and thorough market analysis.
• Develop and maintain close relationships with existing and prospective clients.
• Contribute to long-term business profitability through innovative thinking and proactive sales activities.
• Conduct cost comparison studies to evaluate our client's services against competitors.
• Provide regular reports to the Head of Commercial and/or Management as required.
• Initiate and conduct regular business reviews with clients as part of our client's customer retention and continuous improvement programs.
• Handle all sales inquiries, prepare sales quotations/proposals, follow up on new sales leads, and manage tenders and RFQs.
• Ensure compliance with legal and company policies and procedures, and undertake disciplinary actions if necessary.

Qualifications and Experience:

• Bachelor’s degree or higher in Business, Logistics, Supply Chain, Marketing, or related fields.
• Minimum of 5 years of experience in logistics solutions with a proven track record of business growth.
• Must have experience and knowledge in contract logistics.
• Strong business acumen and ability to develop long-term partnerships with clients and partners.
• Experience in holding a business development role in the relevant industry within contract logisitcs.
• Ability to generate sales leads in the relevant industry.
• Excellent oral and written communication skills.
• Strong customer service and interpersonal skills.
• Self-motivated, energetic, and able to work with minimal supervision.
• Excellent problem-solving skills.
• Ability to work effectively in a dynamic team environment.
• High level of accuracy and attention to detail.
• Strong organizational and prioritization skills.
• Strong analytical skills with a focus on critical thinking and business process management.

Kindly apply with your latest CV, detailing your business development experience in contract logisitics. Only shortlisted candidates will be contacted.

• Handle and prepare tender submission for M&E works.
• Responsible for interpretation of specifications, compliances, terms and conditions, drawings and any other relevant document.
• Prepare tender clarifications, investigation of clarification response by communicating with relevant stakeholders.
• Assist in the presentation slide, technical write up for tender interview and attendance of tender interview.
• Suggest Value Engineering solution for MEP works and any other business, if required in the tender.

Requirements:

• Degree in Mechanical/Electrical Engineering
• At least 7 years in tender preparation and site management experience in Building Construction Projects.
• Good knowledge in M&E works, planning capability and authorities’ compliance.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

• Overall, responsible for the quantity surveying activities, ensuring accurate cost estimation, cost control, and cost management throughout project.
• Prepare and check Bills of Quantities, cost estimates, and tender documents.
• Give expert advice on cost-related matters to project teams, ensuring adherence to budgetary constraints.
• Liaise with project managers, engineers, and other stakeholders to identify cost-saving opportunities and recommend value engineering solutions.
• Perform regular cost assessments and prepare reports detailing project cost performance, variations, and potential risks.
• Evaluate and negotiate subcontractor and supplier contracts, ensuring favorable terms and conditions.

Requirements:

• Degree in Quantity Surveying or equivalent
• At least 7 years as a QS Manager experience in Building Construction/Hospital Building Project.
• Good knowledge of quantity surveying principles, cost estimation techniques, and cost control procedures.
• Able to read and interpret structural drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

As the Marketing Manager for our retirement solution, you will be responsible for developing and executing a go-to-market strategy that positions our products as a trusted, accessible tool for future retirees.

You’ll work closely with product development, sales, customer segment and customer experience teams to create targeted campaigns that resonate with key audiences, including those nearing retirement, young professionals with long-term goals, and others looking for security in retirement planning.

Job Description:

Strategy Development and Insights:

• Develop a compelling retirement product story and comprehensive go-to-market strategy focused on customer acquisition, engagement, and growth of share of wallet.
• Collaborate with Insights team to conduct market research to understand target customer needs, pain points, and trends in retirement planning.
• Define and refine audience segments based on demographics, psychographics, and financial goals.

Campaign Development & Execution:

• Design multi-channel marketing campaigns (digital, email, social media, content marketing, partnerships) to build awareness, drive interest and purchase.
• Lead the creation of marketing collaterals and sales tools including but not limited to videos, brochure, pitch decks, campaing materials, tailored to audience needs and concerns.
• Optimise campaign strategies to improve performance based on key metrics, such as customer acquisition cost, engagement rates, and conversion rates.
• Drive customer education and advocacy by collaborating with content team to developing educational content to help differentiate our retirement solution in the market.

Collaboration & Stakeholder Management:

• Manage a wide group of stakeholders to ensure cohesive messaging and delivery across all touchpoints.
• Collaborate within customer teams (Brand, Segments, Digital, CX, and Events) and cross-functional teams such as product development, corporate affairs, training, and sales to ensure smooth launch with end-to-end accountability of commercial delivery of product launches.
• Work closely with key internal and external stakeholders including vendors, creative and media agencies for all aspects of campaigns.

Performance Analysis & Optimisation:

• Obsessively uses data and insights to continually optimise marketing strategies, budget allocation, and resource planning and refresh customer propositions to stay relevant to our audience .
• Track and analyse key performance indicators (KPIs) to assess campaign effectiveness and ROI.

Who we are looking for:

Competencies & Personal Traits

• Strong understanding of goal-based investing, retirement planning, and consumer financial needs.
• Proven track record of successfully launching and managing multi-channel marketing campaigns.
• Analytical mindset with the ability to leverage data to make strategic decisions.
• Excellent communication skills with experience in crafting compelling product narratives.
• Familiarity with marketing automation tools, CRM platforms, and digital analytics.

Working Experience

• 5+ years of experience in product marketing, preferably within financial services, fintech, or retirement solutions.

Education

• Bachelor’s degree in Marketing, Business, Finance, or a related field. An advanced degree is a plus.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

• Oversee assigned product portfolio and generates sales to achieve revenue, target, and budget.
• Enhance professional and technical knowledge of sales product.
• Perform and assess market and competitive analysis to develop efficient business strategy and generate higher sales revenue.
• Develop strategic relationships with product vendors and partners to provide solutions to partners and end users.

Requirements:

• Diploma in Information Security or equivalent
• At least 2 years of experience in managing Network Security / Electronic / IT products.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Reg No. R21100996

Global Visionary Aluminum Pte. Ltd, was established on 26th of April, 2024, with its registration address at 6 Raffles Quay # 14-02 Singapore 048580. Its business is trade of a variety of goods and main goods involved are non-ferrous metal and its processed products, mineral and metal scrap trade. Its customers are from all over the world, mainly in South East Asia, also in Austrilia, EMEA, and other areas of the world.

Roles & Responsibilities

Job Description

1. Identify and analyse customer requirements from market trends
2. Collect and build the relationship with customers
3. Build Sales, Purchase, Administrate Team for normal operations
4. Set the sales goals and create sales plan to implement & achieve the goals
5. Manage the company and all employees to accomplish good operation

Qualification

1. Fluent and proficient in written & communication in Chinese and English
2. At least 8 years of work experience of Sales and Marketing
3. Familiar with non-ferrous metals and scrap market
4. Experience in leadership and building up the team/department
5. Excellent communication skills and interpersonal skills to effectively communicate with employees of different backgrounds and levels
6. Excellent ability to handle complex issues and challenges, and ability to manage risk and crisis
7. Prefer candidate with China working experience

Monthly Salary: SGD 7500- SGD 9000

Responsibilities:

1. Develop and maintain client relationships, understand client needs, and provide personalized financial planning and solutions.
2. Analyze market dynamics, recommend suitable financial products and services to clients, and achieve sales targets.
3. Assist clients in understanding the characteristics of financial products and investment risks, and provide professional investment advice.
4. Establish and maintain good client relationships to improve client satisfaction and loyalty.

Requirements:

1. Bachelor's degree or above in finance, economics, management, or related fields preferred.
2. Experience in state-owned enterprises is preferred, with familiarity with state-owned enterprise culture and business processes.
3. Strong communication skills, sales techniques, and service awareness to provide clients with professional advice and solutions.
4. Strong learning ability and adaptability to quickly understand financial product knowledge and market dynamics.
5. Team spirit and a positive work attitude, able to withstand a certain level of work pressure.

Benefits:

1. The company provides a comprehensive training system and promotion mechanism, offering employees excellent career development opportunities.
2. Competitive compensation and benefits, including base salary, commission, and bonuses.
3. Rich employee benefits and team activities to create a harmonious and warm working atmosphere.
4. Passionate and experienced sales professionals are welcomed to join us in shaping a brighter future together! Interested candidates, please contact us via WhatsApp at 82628788. We will promptly get in touch with you to arrange an interview.

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.

The Role

We are looking to hire a Pricing Manager within Asia Protection Pricing team at Pacific Life Re, a major global player in Life Reinsurance. The candidate will join as a senior member of the team and take on the ownership to manage a small team and pricing activities.

As an influential and innovative protection expert, your expertise in pricing, product development and experience analysis will be crucial as you work alongside Underwriting and Client Solutions teams to deliver creative solutions to meet the needs of our clients across the region.

Duties

1. Responsible for the timely and accurate delivery of pricing terms and product development solutions to clients ensuring high technical standards of analysis and the production of high-quality pricing to clients and internal stakeholders.

Key tasks include:

· Manage detailed assessment of opportunities from pricing and risk perspective, with consideration on business strategy.

· Manage projects/quotes with minimal support.

· Peer Review team members’ work

2. Responsible for assigned on-going treaty reviews, pricing methodology and model reviews.

3. Support Client Solutions team in building and maintaining effective relationship with clients and promoting the business’ brand.

4. Provide leadership and mentoring within pricing team, ensuring appropriate development for direct reports.

Qualifications & Experience

Essential

• Qualified Actuary (IFoA, SOA or IOAA)
• At least 8 years of working experience in Life (Re)insurance role with strong understanding of actuarial principles and processes.
• Prior experience in relevant markets and team management.
• Good technical and analytical skills and a demonstrable ability to plan, prioritise workloads and deliver tasks on time.
• Sound understanding of underwriting and claim practices and the interaction with pricing.
• Excellent written and verbal communication skills, ensuring appropriate stakeholder management during the end-to-end quote process.
• Awareness of systems such as SAS, SQL, Emblem is an advantage.

Responsibilities:

1.Manage the entire process of immigration projects, including project initiation, progress tracking, document review, and final delivery, ensuring timely and efficient project completion.
2.Draft, review, and optimize immigration application documents and related materials, ensuring all paperwork complies with immigration authorities' requirements and meets client needs.
3.Stay updated on global immigration policy changes, collect and organize relevant information, and regularly update the team’s knowledge base to provide clients with the latest policy interpretations and recommendations.
4.Maintain close communication with clients, addressing their concerns during the immigration process, delivering high-quality consulting services, maintaining client relationships, and improving satisfaction levels.
5.Coordinate with the documentation team, sales team, and external partners to facilitate the smooth progression of immigration projects; provide training to team members on documentation skills and policy knowledge.
6.Ensure that all submitted materials and project operations comply with relevant laws and regulations, minimizing risks and improving success rates.


Requirements:

1.Bachelor's degree or above, with a preference for majors in Law, International Relations, Public Policy, or related fields.
2.At least 3 years of experience in the immigration industry, with prior experience in documentation or project management preferred.
3.Familiarity with various immigration programs (e.g., investment immigration, skilled migration, family reunification) and their procedures and policy requirements.
4.Strong proficiency in both written and spoken Chinese and English, with the ability to draft and review bilingual documents.
5.Excellent communication and coordination skills, with the ability to efficiently manage client relationships and project teams.
6.Detail-oriented, strong logical thinking, and capable of handling multiple tasks under pressure while ensuring high-quality delivery.

Manage Service Staff and Partners On-Site

• Supervise service staff responsible for shelving, shelf-reading, handling customer queries, and backroom operations.
• Ensure service staff are updated on work processes, policies, guidelines, and SOPs.
• Monitor performance, provide feedback, and highlight issues or commendations to the Team Leader and Library Manager, including patron complaints and compliments.
• Consolidate and submit monthly feedback on vendor performance to the Manager.
• Act as the primary liaison for volunteers at the branch.

Oversee On-Site Systems and Building Maintenance

• Report system access issues and required maintenance.
• Ensure daily checks of system functionality by service staff and report faults as needed.
• Troubleshoot system-related issues.
• Manage IT equipment and system asset housekeeping.
• Report, track, and follow up on building/site faults and maintenance issues.
• Ensure library facilities are clean, well-maintained, and safe for use.

Collection Promotion and Maintenance

• Collaborate with the Branch Manager on collection promotion and upkeep.
• Monitor and analyze collection performance.
• Ensure items are shelved within the stipulated timeline.
• Follow up on damaged, incomplete, or mismatched collection items.
• Process and remove decommissioned books from the library collection.

Handle Customer Queries

• Support the Library Manager in addressing customer feedback.
• Communicate feedback and required actions to staff/service staff for follow-up.
• Collate and report monthly compliments, complaints, and feedback.
• Manage lost and found items within the library.

Crisis Management

• Maintain and oversee PPE items and the First Aid kit.
• Handle crisis situations and escalate communication according to SOPs.

Other Operational Responsibilities

• Assist the Library Manager in preparing the annual library report.
• Oversee the inventory of library supplies, including stationery and pantry items.

Requirements:

• 5 days work week (across Monday - Sunday)
• 1 year contract
• Location: Chinatown
• Salary $4,600

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg No: R1982883 (Koh Wei Ling, Gao Weiling)

GOREF:10373

About EON Consulting & Training Pte Ltd:

Established in 1996, EON Consulting & Training Pte Ltd specializes in providing human capital consulting and training services to organizations in Singapore. Our mission is to build human capital capability and capacity through organizational development solutions. We are committed to fostering growth, inspiring excellence, and transforming challenges into opportunities.

Key Duties and Responsibilities

1. Office and operational IT and equipment management

2. Procurement and Office Environment

3. Human resources management

4. Financial management

5. Corporate support

Prerequisites:

- Bachelor's degree in Business Administration, Management, or related field

- Minimum 5 years of experience in an administrative management role

- Proven track record in office management and procurement

- Experience in a B2C office environment a plus

Competencies:

- Strong organisational and multitasking skills

- Excellent communication and interpersonal skills

- Proficiency in MS Office Suite (Word, Excel, PowerPoint)

- Ability to manage multiple projects and deadlines

- Knowledge of office management software and tools

Attitudes:

- Professional: Conduct business at the highest technical and ethical standards

- Service to Others: Always trying to help and be useful to others

- Resilience: Responsive and resourceful in adversity

- Excellence: A life-long learner, always seeking better ways to do things

Join us at EON Consulting & Training Pte Ltd, where we transform challenges into opportunities and inspire excellence. Apply now and be a part of our journey to excellence!

Job Purpose:

The HR Manager will lead and manage the human resources function, overseeing operations across multiple business units and ensuring alignment with overall strategic objectives. Working closely with our team in Indonesia and other regional offices, the role will focus on developing and implementing HR strategies that support the group’s business goals.

Key Responsibilities:

1. Talent Acquisition and Management:

• Oversee recruitment, selection, and onboarding processes to attract and retain top talent across all levels.

• Manage talent development initiatives, including training, career progression, and succession planning.

2. Compensation and Benefits:

• Design competitive compensation and benefits packages, aligned with industry standards and group policies, in collaboration with finance.

• Manage payroll functions and oversee compliance with relevant employment laws in each region.

3. Performance Management:

• Implement and oversee performance appraisal systems and support management in setting clear KPIs and development goals.

• Provide guidance on performance improvement plans to ensure consistency in approach across business units.

4. Compliance and Policy Management:

• Ensure compliance with all HR-related legal requirements across Singapore, Indonesia, and other operational regions.

• Develop, implement, and monitor HR policies and procedures to maintain consistency and fairness.

5. Employee Relations and Culture Development:

• Foster a positive work culture and ensure alignment with the group’s values and mission.

• Act as the primary contact for employee relations issues, providing guidance and support to managers and staff.

6. HR Metrics and Reporting:

• Track and analyze HR metrics, preparing reports for senior management to assess the impact of HR initiatives.

• Use data-driven insights to recommend HR improvements and drive organizational performance.

7. Strategic HR Planning:

• Develop and implement HR strategies, policies, and programs that align with the group’s growth and long-term objectives.

• Partner with senior management to forecast HR needs based on business plans and ensure consistent HR practices across all units.

8. Collaboration with Indonesia HR Team:

• Coordinate with the Indonesia HR team to streamline processes and leverage regional expertise.

• Ensure consistent application of group-wide HR policies while respecting local practices.

Qualifications and Requirements:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree or HR certification is a plus.

• Experience: Minimum of 5 years of HR experience, with at least 2 years in a HR role overseeing multiple business units.

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.

As a Tax Manager you will be responsible for both Singapore and International tax matters. You will be working closely with our in-house global tax team and act as a liaison with external tax advisor.

Key Role and Responsibility:

• Global Minimum Tax Governance: Ensure compliance with international tax regulations and standards.
• Transfer Pricing Compliance Management & Advisory: Coordinate and/or prepare transfer pricing documentation in collaboration with local advisers. Manage risk assessments and prepare defense files. Review and ensure the accuracy of intragroup agreements.
• Tax Compliance Management: Oversee the preparation and filing of all tax returns to ensure compliance with local, state, and federal tax laws.
• Tax Project Management: Manage tax-related projects, ensuring timely and accurate completion.
• Tax Audit Management: Handle inquiries and manage tax audits effectively and maintain a close relationship with tax authorities to facilitate smooth audit processes.
• Collaboration with Regional Tax Teams and External Consultants: Work closely with regional tax teams to ensure alignment and consistency in tax practices and liaise with external tax consultants to obtain expert advice and support.
• Tax Controversy Resolution and Prevention: Proactively identify and resolve potential tax controversies. Develop strategies to prevent future tax disputes.
• Contract Review from a Tax Perspective: Review contracts to identify and mitigate potential tax risks.

Mandatory Requirements

• More than 10 years’ experience in the Tax Services
• Bachelor’s Degree in Tax or Accounting
• Ability to lead & work closely with stakeholders from all levels
• Excellent communication skills
• Experience in digital service and/or telecom industry
• Ability to take on challenge and work under pressure
• CA/CPA would be a plus

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Responsibilities

• Lead and drive the service delivery for assigned accounts
• Accountable for the success of projects implementation for assigned contracts
• Manage and communicate with key holders on daily operational support
• Monitor and ensure SLAs are met, issues escalated and prioritized
• Act as the point of contact for service delivery
• Responsible for service delivery of account and prioritization of work requests
• Manage a team of desktop/system/network and helpdesk engineers. During transition phases, the team will work closely with customers on the on-boarding of service/equipment
• Provide customers with relevant reporting and trend analysis statistics to pro-actively support and improve the customer’s business
• Identify operational gaps and drive to ensure closure, both internally and externally
• Maintain long term healthy customer relationships, acting as the bridge between clients and internal teams
• Work on financial cost priorities to ensure a balance between customer satisfaction and company’s business objectives
• Ensure delivery to cost plan
• Any other ad-hoc duties as required or assigned

Requirements

• Bachelor Degree in Information Technology/Information Systems/Computer Science, Business IT or other relevant disciplines
• At least 1 to 2 years experience in customer success, service delivery or sales, with strong stakeholder management and IT Support skills
• Ability to multi-task, with experience handling a large portfolio of customer accounts
• Excellent communicator with fluency in English and Mandarin (to liaise with Mandarin-speaking customers)
• IT outsourcing experience with proven track records preferred
• Proven success in achieving project milestones and broad technology awareness
• Possess a full and broad understanding of the services required by the account and of other services and technology potentially available along with good project co-ordination skills
• Strong business acumen, customer focus and good financial management skills
• Self-motivated and proactive in resolving issues and identifying new opportunities on the account
• Effective interpersonal skills, both written and presentation
• Strong analytical and problem solving skills, combined with the ability to provide quick resolution to problems

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Project Manager / Delivery Lead to support our client in Singapore which is a top global investment bank. The incumbent will play a critical role in delivery on the transformation program. He/She will work with product teams, technical leads, and vendor SMEs, and will have direct accountability in ensuring that business requirements are designed and implemented as per expectations.

Responsibilities:

• Lead the implementation of GPE platform, including successful integration of the platform with ecosystems.
• Leverage domain and technical expertise to set direction and drive project execution.
• Foresee and proactively address risks, issues, and dependencies.
• Work with business, operations, internal technology teams, and with vendor partners to ensure successful project delivery.
• Act as the primary liaison between the vendor and internal technology teams.
• Manage stakeholder expectations with respect to scope, deliverables, and timelines.
• Coordinate and facilitate routines to support delivery – E.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Ensure execution and delivery meets stakeholder expectations in terms of the functionality, quality, timeline, and cost.
• Ensure Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered.
• Measure delivery, maturity, and performance and review the metrics to identify improvement opportunities.
• Partner with multiple, cross-functional stakeholders across GPS, GT&O and other teams to drive development of execution plans to enable realization of GPE strategies. Execution plans outline multi-year strategic outcomes (based on target state) and the activities required to support achievement of those outcomes.
• Summarize, create presentations, and present initiative-specific, compelling, executive-ready presentations conveying the strategy, business case, and recommendations to Senior and Executive Leadership across product, operations, technology, and compliance.

Requirements:

• Possess at least 4 – 6 years of Project Manager / Delivery lead related experience in the banking / financial domain
• Finacle implementation and integration experience in a global bank setup is a plus.
• Good working knowledge of Agile methodologies, JIRA, and Defect management tools.
• Proven ability to lead agile teams and manage delivery of complex, integration projects in a matrix organization.
• Strong technology delivery capability and leadership from strategy alignment, solution design, E2E program/project delivery to problem solving.
• Remove impediments to the ability of the team to deliver and is keenly focused on the activities and progress of the Agile project team
• Experience working with product and service vendors, and with the onshore-offshore delivery model.
• Ability to drive senior level discussions with good communication skills.
• Ability to influence & work with regional and global partners/stakeholders to drive the program forward.
• Execution and result oriented. Aptitude for critical thinking, problem solving, and decision-making.

As a Technology Consulting professional, you'll help businesses realise the value they can gain from their IT investments — supporting strategy and being a key growth driver. As part of a high-performing team, you'll deliver exceptional client service — providing advice on how technology enablement, digital transformation and enterprise intelligence contribute to performance improvement, as well as how IT can act as multiplying effect during major program transformations.

As organisations look to leverage the advantage IT offers, we'll work with you to develop the consultancy and analytical skills that you'll need in today's environment. Working on projects that cross borders and sectors, the experiences you gain here will be more valuable than anywhere else. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

About the opportunity

We're looking for Managers for Technology Consulting to join our team with experience in one or more of the following:

· IT Strategy / Planning

· IT Operating Model Assessment

· Design Thinking

· Agile Methodology

· Enterprise Architecture

Key Responsibilities:

· Ability to carry out As-Is assessment of IT, determine gaps, form hypothesis, design To-Be and develop IT Roadmap.

· Effectively manage performance improvement projects, develop analysis, run and engage client teams and stakeholders, and deliver high-quality work products.

· Process strong project delivery capabilities and familiar with project management and Agile methodology. Effectively manage both onshore and offshore resources.

· Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks. Develop relationships with team members across all EY practices to serve client needs.

· Demonstrate in-depth technical/functional capabilities and professional knowledge. Demonstrate ability to assimilate new knowledge. Possess good business acumen. Remain current on new developments in consulting services capabilities.

· Establish relationships with client personnel at appropriate levels. Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes. Stay abreast of current business and industry trends relevant to the client's business.

· Provide constructive on-the-job feedback/coaching to team members. Foster an innovative and inclusive team-oriented work environment. Play an active role in counseling and mentoring junior consultants within the organization.

To qualify for the role, you must have

· A bachelor's degree in computer science, engineering, accounting, finance or a related field.

· A minimum of 6 years of experience in consultancy, professional services or project management.

· Demonstrated ability to build trust and manage high level, executive relationships.

· Demonstrated ability to manage and supervise teams through all phases of the project lifecycle, including requirements definition, process and prose creation, business re-engineering, and application mapping.

Ideally, you'll also have

· Strong written and verbal communication, interpersonal, presentation, client service and business writing and consulting skills, coupled with a strong interest in further designing, developing and integrating business operations and technology

· Ability to research client inquiries and emerging issues

· A dedication to teamwork and integrity within a professional environment

What we look for

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What we offer

· Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

· Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

· Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

· Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

GEMS Research Programme Manager (2 years' Contract role)

The SGX Research Team is looking for a Programme Manager who will champion efforts and provide overall support to run an industry-wide research programme grant scheme – Research Grant under the Grant for Equity Market Singapore Scheme (GEMS). This is aimed at scaling up research coverage of mid/small caps listed on SGX.

In addition to running the administration of the grant scheme, the individual is also expected to drive distribution of content output generated from the scheme and support in activities and projects of the broader SGX Research & FinLit Team. The Research & FinLit team in the Equities unit is responsible for research content generation on the Singapore equities market, investor education and outreach initiatives/activities.

Key Responsibilities

• Admission and Monitoring of Programme

o Maintain a registry of applicants/participating FIs/research platforms who have signed up for the programme. Ongoing monitoring of produced output and verifying against respective programme KPI requirements

o Manage documentation and contractual agreements for participating FIs, research platforms and candidates on the programme mechanics/KPIs

o Applicant on-boarding, establish mentorship scheme with senior analysts

o General administration and paperwork

• Content

o Curate and engage a list of mid/small cap stocks to be covered as part of programme KPI/output and allocations to the FIs/analysts

o Throughput monitoring (programme KPI requirements)

o Collaborate with independent research platforms on administration matters and content quality management

o Co-ordinate and commission industry/sector reports with third-party research firms

• Distribution

o Source and establish new distribution networks/channels for distribution of research reports

o Manage a dedicated central depository and distribute research reports from the programme and SGX Research (via website portals, institutional and retail distribution channels, etc.)

o Organise targeted research seminars, conferences, events for investors

o Develop ideas and run publicity and marketing of programme (e.g. tie-ups with tertiary institutes, media etc.)

o Conceptualize and drive campaigns to promote the programme by working with both internal and external stakeholders

Requirements

• Previous experience of programme management, driving promotional campaigns and event organizing/management, ideation/marketing and content distribution, with prior exposure to the financial industry
• Strong written/spoken English communication skills and the ability to build and establish relationships quickly
• Strong sense of commitment, ability to show initiative, resourcefulness and work independently; willingness to take on a variety of roles and responsibilities and learn new skills
• Detailed and solutions oriented - pragmatic and innovative; thorough with acute attention to detail
• Outgoing personality and comfortable in engaging a diverse cross section of stakeholders
• Team player, goal and outcome orientated. Comfortable working with people at all levels – internal and external

Job Description & Summary

As an Experienced Manager, you will lead a project team in providing innovative accounting and financial reporting solutions for our clients in the region, especially for financial services clients and projects related to financial instruments. These solutions cover a wide range of transactions including mergers and acquisitions, initial public offerings, implementation of accounting or reporting requirements / standards as follows:

• Technical accounting advisory on IFRS or other GAAP requirements, especially on IFRS 9
• IFRS 9 ECL review and validation
• Implementation of new accounting or reporting requirements / standards
• Embedding reporting / accounting changes to the client’s systems, models, controls and processes
• Providing solutions to reporting systems implementation including IFRS 9 system e.g. data specification, UAT support etc.
• Structuring transactions or financial products
• Preparing financial statements including carve out, pro-forma, IFRS 7 disclosures etc.
• Accounting and reporting matters for the end-to-end IPO journey, including improving accounting policy and documentation and enhancing reporting processes and disclosures.

Requirements

• Ideally a graduate with accounting or finance qualification
• Knowledge about financial instruments and IFRS 9, especially ECL. Preferably with financial services knowledge.
• At least 6 to 8 years of relevant experience with an international public accounting firm or financial institution with experience in accounting advisory, statutory audit or financial reporting
• Strong analytical and communications skills.

Condominium Manager

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Near Tampines East MRT
Salary Range: $3600-$3800

Job Responsibilities

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Job Requirements

• Relevant Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279