Responsibilities:

• Receiving, processing, and organizing shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Assisting customers in locating desired shop items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Requirements

• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Exceptional customer service skills.
• Detail-oriented.

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Job Description:

• Tactical sourcing for food and non-food categories related items
• Ongoing assessment, strategic sourcing and supplier relationship management
• Drive alignment within all the units, update procurement processes and comply with procurement best practices
• Identify opportunities for long term relationships/partnerships
• Cost Control

Job Requirements:

• Minimum ‘O’ Level and above with at least 4 years of working experience in purchasing in the Hospitality industry
• Good communications & negotiation skills
• Good analysing and coordination skills
• Proficient in Microsoft applications
• Positive attitude and able to work independently and as well as in team
• Altminds/orderEZ system knowledge preferred

Job Description

• To lead and direct the Human Resources (HR) department.
• Provides support and guidance to HR generalists, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.
• Bridge management and employee relations by addressing demands, grievances, or other issues.
• Partners with the leadership team to understand and execute the organization's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.
• Manages the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
• Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
• Oversee and manage a performance appraisal system that drives high performance.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Any other ad-hoc duties.

Job Requirement

• Only Singaporeans may apply.
• Bachelor's degree in Human Resources, Business Administration, or related field required.
• A minimum of three years of human resource management experience is preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.

Roles and Responsibilities:

• Manage effective and efficient marine fuel procurement for container vessels at designated ports and services
• Engagement of Operating vessels’ marine fuel requirements as per assigned
• Achieve cost effective marine fuel procurement by negotiating with suppliers, such as oil majors, refineries, independent suppliers, and traders
• Address and resolve issues related to marine fuel quality and quantity, and follow up with claims as needed
• Manage Marine Fuel related services providers, such as surveyors and laboratory services
• Manage invoices and payments related to marine fuel
• Provide support for additional tasks as assigned

Requirements

• Bachelor’s degree in a relevant field
• Minimum of 5 years of experience in shipping or a related maritime industry
• Experience in bunker procurement with strong negotiation skills
• Knowledge of the bunker industry and fuel specifications
• Excellent communication skills, with the ability to report and share information in a timely manner
• Positive attitude and the ability to multitask and manage tight deadlines
• Proficiency in MS Office Suite and Google Workspace

Key Responsibilities

1. Identify and Prospect:
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products, and services - or new ways of reaching existing markets.
• Generate leads and cold-call prospective customers.

2. Develop Relationships:
• Develop and maintain strong relationships with key stakeholders including customers, partners, and industry professionals.
• Nurture and grow partnerships to create mutual benefits and drive growth.

3. Strategic Planning:
• Develop and execute strategic plans to achieve sales targets and expand the company’s customer base.
• Identify and prioritize business opportunities aligned with company goals and objectives.

4. Proposal Development:
• Prepare and deliver compelling proposals, presentations, and sales pitches that articulate the value proposition of the company’s products and services.
• Negotiate and close deals to maximize revenue and profitability.

5. Market Analysis and Intelligence:
• Conduct market research and analysis to identify trends, opportunities, and threats.
• Monitor and analyze market conditions, competitor activities, and industry developments.

6. Collaboration and Coordination:
• Work closely with marketing, product development, and operations teams to ensure alignment of business development efforts with company objectives.
• Collaborate with internal stakeholders to optimize customer experience and satisfaction.

7. Reporting and Metrics:
• Track and report on key business development metrics and KPIs.
• Prepare regular reports and presentations for management to evaluate performance and progress towards targets.

Requirements

• Proven track record in business development, sales, or relevant role.
• Strong understanding of market dynamics and customer needs.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to prioritize, meet deadlines, and work independently.
• Bachelor’s degree in business administration, marketing, or related field.

We are seeking a highly motivated and experienced Centre Manager to oversee the daily operations of a medical centre providing a range of services including GP, executive health screening and radiology. The successful candidate will be responsible for ensuring the smooth functioning of the centre, managing staff, and delivering high-quality healthcare services to patients.

Role and Responsibilities:

• Oversee the daily operations of the medical centre, including management of staff, resources, and facilities
• Develop and implement policies and procedures to maintain high standards of healthcare delivery and ensure compliance with regulatory requirements
• Monitor and manage the financial performance of the medical centre, including budgeting, billing, and cost control
• Build and maintain relationships with stakeholders, including patients, partners, vendors and regulatory bodies
• Lead and motivate a team of healthcare professionals, including nurses and support staff, to ensure the delivery of high-quality healthcare services
• Implement and oversee quality assurance programs to ensure continuous improvement in the delivery of healthcare services
• Coordinate and collaborate with other healthcare providers, including specialists and allied health professionals, to ensure the provision of coordinated and integrated healthcare services
• Participate in strategic planning and business development activities to grow the medical centre and expand its range of services
• For candidates with nursing or other medical qualifications: Performing clinical duties for patients on an ad hoc basis when required.
• Perform other duties as assigned

Skills Required:

• Strong leadership and management skills, with the ability to motivate and inspire a team of healthcare professional
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels
• Strong financial acumen, with experience in budgeting, financial reporting, and cost control
• Sound knowledge of regulatory requirements and compliance standards for healthcare facilities
• Excellent problem-solving and decision-making skills, with the ability to manage complex issues and conflicting priorities
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities
• Ability to work independently and as part of a team, with a positive and proactive attitude
  Education and Experience Required:
• Bachelor's degree in Healthcare Administration, Business Administration, or a related field with a minimum of 5 years of experience in healthcare management, with experience in managing a medical centre or clinic preferred. Diploma holders with strong management experience in the relevant fields will also be considered.
• Candidates with nursing qualifications or other clinical experience (e.g., phlebotomy, radiography) will have an added advantage
• Experience in managing a team of healthcare professionals, with a sound understanding of human resource management principles
• Knowledge of medical billing procedures, as well as healthcare CMS/EMR systems and technology

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://www.alliancehealthcare.com.sg.

Are you a passionate and experienced professional in the food production industry? We seek a dedicated Chief Operation Manager to lead our operations across multiple outlets, including our flagship dessert shop. This is an exciting opportunity for someone with a comprehensive understanding of a dessert shop's entire setup and a proven track record in managing operations effectively.

Key Responsibilities:

- Oversee and manage the daily operations of all outlets, ensuring efficiency and quality in all processes.

- Lead the opening of new outlets, from planning to execution, ensuring alignment with company standards and goals.

- Operated and maintained shop machinery, troubleshooting, and fixing basic machinery breakdowns to minimize downtime.

- Produce high-quality beancurd and other shop products, ensuring adherence to recipes and quality standards.

- Recruit, train, and manage staff to build a skilled and motivated team that aligns with our company values.

- Handle purchasing of materials both locally and overseas, ensuring cost-effectiveness and quality in supply chain management.

Qualifications:

- Minimum of 5 years of experience in the beancurd or related food production industry.

- In-depth knowledge of beancurd production processes and shop machinery operation.

- Strong technical skills with the ability to troubleshoot and repair basic machinery issues.

- Proven leadership abilities with experience in managing teams and operations across multiple locations.

TCM Branch Sales Manager

The TCM Branch Manager oversees the daily operations of a Traditional Chinese Medicine clinic or branch, focusing on patient care, business performance, and team management. This role requires leadership skills, sales focus, and the ability to promote TCM services effectively.

Key Responsibilities

• Manage one or more outlets and ensure monthly sales targets are achieved.

• Lead and motivate consultants, beauticians, and therapists to deliver excellent service and meet sales goals.

• Maintain branch cleanliness, service quality, and operational standards.

• Build strong relationships with customers and ensure smooth scheduling of appointments.

• Plan and execute promotions, seasonal offers, and marketing campaigns to attract and retain customers.

• Organize in-clinic activities such as trial treatments, health talks, or product sampling to boost sales.

• Monitor sales performance and implement incentive programs to drive results.

Skills and Qualities

• Strong leadership and communication skills.

• Ability to identify marketing opportunities and create effective promotions.

• Focus on customer satisfaction and team success.

• Basic knowledge of TCM practices is a bonus.

Salary Range (Mandatory):
$4000- $6000 + Attractive Commission + Bonus (Total income: $7000-10000)

At least 2 year(s) of working experience
Bilingual in English & Mandarin in order to liaise with Mandarin speaking clients
Able to work on weekends and public holidays
Energetic, sales driven, self-motivated & independent
Candidate possessing a Diploma, Advanced/Higher/Graduate Diploma, degree in Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management, Traditional Chinese medicine.

Preferably Managers specializing in Asethetic/ Beauty/TCM Service or equivalent.

Job descriptions:

Manage and oversee the traditional coffee cafe operation

• A must to work on public holidays and both weekends
• When required, to be able to make traditional coffee and able to cook
• Ensuring guest satisfaction
• Plan and develop the overall restaurant marketing strategy
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Deliver superior guest services

We are looking to employ an Principal Engineer with contemporary engineering skills as well a proven experience in leading an effective team.

Duties

· Take a leading role managing delivery of our engineering projects;

· Plan, design, and coordinate such as civil projects and building projects, engineering design works for local projects covering a wide variety of work nature,

· Ensure all engineering solutions comply with all relevant Statutory standards, Regulations and Codes of Practices,

· Lead and manage the in-house engineering team ensuring engineering services follow best practices,

Basic Requirements:

· Degree in Civil Engineering, must be recognized by Singapore Professional Engineering Board (PEB Singapore),

· 10 years or more of relevant experience in engineering design;

· Hands-on civil, structural and/or geotechnical expertise;

· Familiar with all aspects of the design submissions process for various types of projects in Singapore;

· Proven experience in team leadership, good interpersonal and communication skills;

. completed at least one LTA job from Tender Stage till completion stage.

. Less Eexperience will be considered as Senior Engineer or Principle Engineer.

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

JOB RESPONSIBILITIES AND DESCRIPTION

• Lead, manage and motivate with cross discipline team members to make sure that all parties are aligned to project requirements/scopes, schedules and costs
• Build and sustain effective communication with other roles involved in the project
• Project scope management: develops and maintains project documentation which includes creating project business case, project schedule and issue list, establishing role & responsibility and key tasks / milestones
• Identify and mitigate risks and issues arising in project and timely escalations throughout project life cycle
• Write business requirements documents for projects/enhancements/ continuous improvements
• Map AS-IS and TO-BE processes, design new business processes and re-engineer existing business processes and define operational process metrics.
• Responsible for super user/ end user acceptance testing, including executing some test scripts and overseeing and execution of process training
• Manage change requests to ensure all parties are informed of the impacts on schedule and budget
• Conduct pre- and post-implementation audits
• Manage customer satisfaction within the project period
• Ensure a seamless handover of successfully implemented project to operations team
• Document lessons learned at the end of project cycle

JOB REQUIREMENTS

• A bachelor Degree in a related discipline
• Proven track record in project management, data analysis skills
• Strong understanding of formal project management methodologies
• Knowledge/ Experience of warehousing/ ecomm operations
• Able to multi-task and work under pressure and tight schedule effectively and independently
• Proficient in MS Office Suite
• 5 years experience in a supply chain project implementation
• Travel requirement: ~30% (project stage dependent)

An accounts administrator, also known as an accounts executive, is responsible for managing a company's accounts, including accounts payable and receivable. Their duties include:

• Handling payroll
• Recording invoices
• Managing other cash flow processes
• Documenting and updating a company's accounting database
• Reporting any discrepancies that may appear
• Preparing financial reports for upper management
• Liaising with third parties such as auditors and tax agents

To become an accounts administrator, you typically need a bachelor's degree in accounting, finance, or a related field, along with relevant experience in accounting or financial administration.

What impact will you make?

At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you’ll do

The successful candidate will provide GST advisory and compliance services to our clients and work in a growing team dealing with a challenging area of tax, as well as managing issues ranging from routine compliance matters to complex cross-border transactions.

Requirements

The ideal candidate should have:

• At least 2 years of GST experience preferably with an international accounting firm.
• Diploma/Bachelor's degree in Accounting, Finance or other business-related field, with a Professional Qualification as recognized by ISCA. An SCTP accreditation would be an advantage
• Strong written and verbal communication skills
• Analytical mind and meticulous
• Ability to work under tight deadlines
• Entry level poly/degree graduates who wish to pursue a career in GST advisory services are welcome to apply

Job Summary

The role of a Business Development Manager (BDM) at ERIKS would focus on driving sales growth, establishing strategic partnerships, and expanding the company's market presence.

Duties & Responsibilities

1. Strategic Planning and Market Research

• Market Analysis: Conduct in-depth market research to identify trends, potential customers, and emerging opportunities within ERIKS' core industries (e.g., OEM, sealing/gasket solutions, and mechanical engineering).
• Strategic Initiatives: Develop and implement business development strategies aligned with ERIKS’ goals and sustainability initiatives.

2. Sales and Revenue Growth

• Revenue Targets: Work towards achieving set sales and profitability targets.
• Client Acquisition: Identify, qualify, and secure new business opportunities with both existing and new customers.
• Cross-selling: Promote ERIKS’ broad portfolio of products and solutions by identifying synergies across categories.
• Clean Room: Experience in setting up a clean room for semiconductor customers with strong project Management Skills.

3. Customer Relationship Management (CRM)

• Account Management: Build and maintain long-term relationships with key clients to ensure repeat business. Dealing with international key customers will be an added advantage.
• Feedback Integration: Collect and analyze client feedback to improve service delivery and product offerings.
• Customer-focused solutions: Develop customized solutions to meet client-specific needs.

4. Collaboration and Coordination

• Internal Collaboration: Work closely with the technical and operations teams to ensure the seamless delivery of solutions.
• Stakeholder Engagement: Act as the primary liaison between ERIKS and clients, ensuring alignment of goals.
• Global Partnerships: Leverage ERIKS’ global network to access resources and best practices.

5. Proposal and Contract Development

• Proposals: Prepare and present detailed proposals, pricing structures, and tender submissions.
• Negotiations: Lead contract negotiations to ensure favorable terms while maintaining profitability.

6. Brand Representation

• Corporate Ambassador: Represent ERIKS at industry events, trade shows, and conferences to enhance brand visibility.
• Thought Leadership: Share industry insights to position ERIKS as a trusted advisor in the marketplace.

7. Sustainability and Compliance

• Sustainable Growth: Promote ERIKS’ commitment to sustainability in all business development activities, reflecting ISO 14001:2015 standards.
• Regulatory Adherence: Ensure compliance with local and international laws and ERIKS' ethical & safety standards in business dealings.

8. Reporting and Analysis

• Performance Metrics: Monitor and report on business development activities, ensuring transparency in progress toward targets.
• Market Intelligence: Provide regular updates on competitor activities and market conditions.

9. Any other duties/projects as assigned by your immediate supervisor

Job Holder’s Specifications (Must Have)

· Possess at least a minimum Diploma in Engineering / Mechanical discipline or equivalent

· Minimum 5 years of sales experience in a related field, especially the Semiconductor sector

· Computer literate, excellent interpersonal, communication, and presentation skills

· Strong knowledge of business development and negotiation skills

· Team and sales-oriented, results-driven, self-starter with the ability to work well with little supervision and lead a team to meet business goals

· Knowledge of mechanical engineering products is an added advantage

· Enthusiastic, independent, motivated, good team player who is result-oriented and customer-focused

· Possess a valid driving license and own transport

Responsibilities:

Sales & Business Development:

• Identify and develop new business opportunities within the Conference and Business Solutions industry.
• Build and maintain relationships with key clients, event organizers, and stakeholders.
• Develop and execute sales strategies to achieve or surpass revenue targets.
• Promote a comprehensive range of event-related services, including venue rental, catering, and technological solutions.
• Stay updated on industry trends and developments to uncover new opportunities.

Event Coordination Support:

• Collaborate with internal teams to ensure seamless execution of events.
• Assist clients in planning and managing their events, from initial inquiry through post-event follow-up.
• Coordinate with external vendors and service providers to guarantee efficient delivery of event components.

Client Relationship Management:

• Serve as the primary point of contact for clients, ensuring their requirements and expectations are met.
• Conduct site visits, deliver presentations, and pitch proposals to prospective clients.
• Negotiate contracts, pricing, and terms in compliance with company policies.
• Offer tailored and effective solutions aligned with clients' event goals.

Reporting & Analysis:

• Maintain accurate records of sales activities, pipelines, and forecasts using the CRM system.
• Deliver regular reports to senior management on sales performance, trends, and growth opportunities.
• Analyze competitor actions and market conditions to provide strategic business development recommendations.

Requirements:

• Diploma/Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
• Brings along at least 3-5 years of sales experience in the Events, Conference or hospitality industry, with a proven track record of achieving sales targets.
• Experienced in planning resources effectively and meet tight deadlines
• Strong negotiation, presentation, and communication skills.
• Team player with strong interpersonal skills

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

For information on our Career Conversion Programme, join our Telegram channel @ https://t.me/elitezCCP

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

• Location: Tanjong Pagar

• Working hours: 09:00 to 17:30 (Monday to Friday)

• AWS + VB provided

Sales Assistant Manager

Our client, a leading Japanese gas and energy company, with a trading arm in machinery for the semiconductor and pharmaceutical industries, has started looking for a Sales Assistant Manager who will be engaged in hunting sales activities.

Job Responsibilities:

➤Engage in business development and hunting sales activities and find and get new clients.
➤Strive to find materials and products to sell to clients.
➤Visit customers to establish good relationships and eventually achieve sales results.
➤Develop key customers and acquire market information, investment plans and business need of each client.
➤Source and procure suitable products from manufacturers that align with the needs of the clients.
➤Identify opportunities and create sales strategies to maximize revenue and profit.
➤Provide reports to management.
➤Conduct business trips to Malaysia to expand their business
➤Any other ad-hoc duties as assigned

Job Requirements:

➤Experienced in trading business.
➤Experienced in handling raw materials.
➤Experience of working for a Japanese trading company.
➤Person who can work independently
➤Patient, self-motivated, and challenging person are preferred
➤Person who can work for the company as long as possible
➤Experience working in the mineral industry is preferred
➤Japanese speaking abilities will be an advantage to communicate with Japanese suppliers and clients
➤Preferred experience in handling natural resources and industrial minerals

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Sales Assistant Manager".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Description Summary

The Manager, Managed Services Client Delivery is a management role, primarily responsible for managing a team of Managed Services Client Delivery Specialists.

This role supports the business and protect the company’s reputation by taking responsibility for overall contract management for local, small and low to medium complexity client contracts.

The Manager, Managed Services Client Delivery is responsible for ensuring client satisfaction, service delivery and contract profitability for their assigned client contracts. These clients require service delivery that are complex by nature and are typically across multiple sites and/or service offerings.

Key Responsibilities:

• Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements and other contracts.
• Oversees the day-to-day delivery of managed services to clients, ensuring adherence to service-level agreements (SLAs) and quality standards.
• Works closely with cross functional teams to identify methods or purchase and procurement, establishing evaluation criteria, evaluating alternative options and assisting with the decision to select the most appropriate vendor/supplier.
• Engages proactively and collaboratively with suppliers to resolve incidents, problems or unsatisfactory performance.
• Cultivates and maintains strong relationships with key clients, serving as the primary point of contact for service-related inquiries, issues, and escalations.
• Acts as a problem solver, addressing client concerns, resolving issues, and ensuring client satisfaction.
  Allocates resources effectively to meet client demands, including people, technology, and infrastructure.
  Identifies potential risks to service delivery and work proactively to mitigate them, ensuring minimal disruption to clients.
• Reviews all proposals delivered to the client and ensure that growth objectives within the account are in line with the company's overall growth objectives and serve the best interest of the client.
• Serves as the client's advocate within the organisation, ensuring their needs and concerns are addressed promptly and effectively.
• Continuously monitors service performance, identifies areas for improvement, and implements strategies to enhance service quality and efficiency.
• Develops and maintains reporting mechanisms to track service delivery KPIs, and provide regular updates to clients and senior management.
• Contributes to pre-sales processes by providing information, determining the effort required to deliver and generally providing advice on the most optimal way to approach the client or filter out what is not relevant to the client.
• Collaborates and engages with a variety of stakeholders, including the Review Boards and Steering Committees to ensure the delivery of services against the agreed Service Level Agreements.
• Drives service delivery excellence by motivating the team members and inspiring outstanding performance against Service Level Agreements.
• Negotiates and resolves contractual issues, including failure to meet contractual obligations.
  Partners with the organization to attract the right talent and ensure that the team is staffed according to requirements and that all team members are fully utilized.
• Leads and mentors a team of delivery managers, service coordinators, and support staff to ensure they meet their goals and deliver exceptional client service.
  

Knowledge, Skills and Attributes:

• Advanced understanding of the IT services industry, including trends, technologies, and best practices.
• Advanced knowledge of managed services, including service level agreements (SLAs), service delivery models, and service management frameworks.
• Advanced understanding of client needs, expectations, and industry-specific challenges to tailor services accordingly.
• Advanced leadership and management skills to lead a team of professionals and drive results.
  Excellent communication skills, both written and verbal, for interacting with clients, team members, and stakeholders.
• Ability to build and maintain strong client relationships, understand their needs, and ensure client satisfaction.
• Advanced proficiency in project management methodologies to plan, execute, and monitor service delivery projects effectively.
• Strong analytical and problem-solving skills to address client issues and challenges proactively.
• Advanced budgeting and financial management skills to ensure profitable service delivery.
• Ability to manage relationships with third-party vendors and partners as needed for service delivery.
• Client centric mindset, always putting the client's needs and satisfaction first.
• Willingness and ability to adapt to changing technology, client requirements, and industry trends.
• Abilit to develop long-term and short-term plans for service delivery improvement.
• Focus on achieving measurable outcomes and delivering value to clients.
• Collaboration and teamwork are essential, as the role involves working with cross functional teams.
  

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent qualification in Information Technology or Business or related field.
• Relevant ITIL certification preferred.
• Relevant project management certification (for example, PMP) is preferred.
  

Required Experience:

• Advanced demonstrated experience in a managed services and/or support services environment.
• Advanced demonstrated experience in managed services - service delivery and client management.
• Advanced demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards.
• Advanced demonstrated experience in service delivery alignment with contractual agreements and compliance requirements.
• Advanced demonstrated experience in monitoring contract performance.
• Advanced demonstrated experience in managing service delivery projects for clients.
• Advanced demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms.
• Advanced demonstrated experience in proactive measures to address client concerns and continuously improve service quality.
• Advanced demonstrated experience in managing and leading a service delivery team and/or related function.
  

The Senior Account Manager is responsible for ensuring that services to the customer are delivered to specification and on time. The Senior Account Manager (AM) reports directly to the Regional Account Director (RAD) and is responsible for liaising with Client Service team and the central procurement team to ensure that services to the customer are delivered to specification and on time.

This position is to serve as a vital communications link to other Account Managers and Client Marketing team, by ensuring that internal customer expectations, in terms of price, quality and delivery, are met.

The job-holders will be expected to have significant client contact and working with Client Services Partner to take the lead role in particular projects. The Senior Account Manager will preferably have significant technical 3 Dimensional POSM, Design, print knowledge, or campaign management and will have a passion for exceptional campaign delivery.

KEY RESPONSIBILITIES

● Ensure production orders are delivered timely, to specification, and has met our quality specifications and client contractual obligations.

● Providing technical input and advice on projects as required to achieve high quality standards

● Advise on technical specifications and best methods of production to deliver quality, savings and innovation to the client.

● Work with the internal team members to coordinate production schedules, POS and Print specifications, quotations and billing

● Initiate requests for customer and supplier purchase orders

● Manage internal workflow, including data entry on internal software

● Monitoring high standards and working together on new methods and procedures

● Ensuring best practice in conjunction with wider HH operations group

● Develops a good understanding of the client’s business and industry sector

● Maintain a full understanding of the broad range of HH’s services and work closely with the internal departments to provide the client with digital services that complement their print

● Implement new methods and procedures as required

● Build team camaraderie and apply best practices in conjunction with wider HH Operations group and encourage knowledge sharing

● Work with technical partners and suppliers to ensure they deliver service as required

● Develop strong relationships with Client Officers and Client agencies

● Deliver a high level of customer service

KNOWLEDGE & SKILLS:

● 3+ years previous experience in a marketing execution, design, 3D POS, print or packaging environment.

● Have a strong project management background and comfortable analysing and interpreting specifications and data to produce accurate reports

● Experience in liaising directly with clients and advising on campaign print/digital solutions is preferred

● Naturally builds and maintains rapport with the client

● Is comfortable analysing and interpreting financial data and produces accurate reports

● Works collaboratively with others in pursuit of team goals

● Identifies opportunities for continuous improvement

● Takes a logical and systematic approach to work

● Takes a flexible approach to work and encourages others to do so

● Account management experience, working within a contracted environment to strict SLAs (service level agreements) and KPIs (key performance indicators)

● Previous experience working in print/ print management/ print buying/ marketing print procurement essential

● Able to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations

● Experience in a client facing role is essential

Job Description

• Industry/ Organization Type: Building & Construction
• Position Title: Site Manager
• Working Location: Pioneer
• Working Hours: 5.5 working days (Mon to Fri 8 AM – 5 PM, Sat half day)
• Salary Package: Basic Salary up to $6,500 + AWS + Variable Bonus + Transport Allowance
• Duration: Permanent

Key Responsibilities

• Lead and supervise the construction site team, managing daily operations, and ensuring that the project is progressing according to the planned schedule, quality standards, and budget
• Coordinate with project managers, engineers, and subcontractors to ensure that all necessary materials, equipment, and manpower are available for uninterrupted progress
• Ensure that all site activities comply with health and safety regulations
• Monitor construction activities to ensure they comply with design specifications, contract terms, and relevant regulations
• Manage site-related costs, ensuring the project stays within the approved budget
• Conduct regular safety audits, and risk assessments, and enforce safety protocols to prevent accidents and incidents on-site
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Minimum Diploma in Civil Engineering or related qualification
• Has experience with the Land Transport Authority (LTA), Strategic Planning Policy Group (SPPG), or Defence Science and Technology Agency (DSTA)
• Prior experience with road and airfield runway construction and resurfacing is required
• Proficient in MS Office
• A class 3 driving license is required

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #69581 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job description

Company Description

Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food production.

Role Description

This is a full-time on-site role for a Customer Relations Manager in Singapore. The Customer Relations Manager will be responsible for the acquisition of new clients, developing and maintaining relationships with customers, ensuring customer satisfaction, and resolving customer complaints. They will be required to act as a representative of Singrass at industry trade shows, conferences and events, and be required to speak at such events when required. They will also be responsible for managing customer data and coordinating with other departments to provide optimal customer service.

Qualifications

· Minimum 3 year of customer service experience, preferably in the sustainability or agriculture industry

· Strong communication and interpersonal skills, ability to build connections and partnerships to deliver results

· Ability to thrive in a fast-paced and ambiguous start-up environment

· Ability to work independently and in a team environment

· Proficient in Microsoft Office

· Fluent in English and Mandarin to communicate with English and Chinese speaking customers

· Experience in project management is a plus

· Diploma in Business Administration or related field

JOB DESCRIPTION:

• Hire and train new employees.
• Supervise sales clerks to ensure that customers are helped.
• Work with the manager to create advertisements for products.
• Keep track of inventory.
• Motivate staff during busy shifts.
• Listen to customers' complaints and assist them, when needed.

JOB REQUIREMENTS:

• Prior experience in retail management.
• Excellent interpersonal skills.
• Ability to motivate staff.
• Flexible work hours.
• Basic math skills.

Job Description

• Industry/ Organization Type: Manufacturing/ Prefabricated Steel
• Position Title: Assistant Sales Manager
• Working Location: Tuas (Transport pick up in the West areas)
• Working Hours: Mon to Fri, 8am to 5pm / 9am to 6pm
• Salary Package: Up to $5,000 + Car Allowance + AWS + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Develop and expand existing customer accounts while acquiring new ones through sales quotations and closing sales.
• Manage sales activities, including addressing customer inquiries, conducting site visits, coordinating orders, and collecting payments.
• Collaborate closely with other sales personnel to execute marketing and sales activities.
• Perform other ad hoc assignments as required.

APPLY NOW!!!

• At least NITEC or its equivalent.
• Minimum 1 year of experience in construction building material with good network in construction industry

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70573 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Roles & Responsibilities:

• Set up and manage the clinical laboratory with MOH license and other licenses such as College of American Pathologists (CAP), fire safety, etc.

· Carry out day-to-day laboratory operations.

· Establish, implement and maintain laboratory protocols and standard operating procedures (SOPs).

· Carry out validation and monitoring of test procedures and protocols to achieve required precision and accuracy.

· Perform, record and interpret results of quality control procedures.

· Carry out and monitor corrective and preventive action implementations.

· Establish and carry out risk assessment for the laboratory.

· Set up and manage laboratory information management system (LIMS).

· Liaise with partners to carry out laboratory audits and proficiency testing.

· Troubleshoot and resolve laboratory issues.

· Manage laboratory inventory, including procurement of consumables, reagents, equipment, and fixtures.

· Liaise with vendors on the servicing, maintenance and repair of laboratory equipment.

· Ensure upkeep of the laboratory premise.

· Recruit, train and manage clinical laboratory staff.

· Coordinate clinical and research projects with partners and clients.

· Plan and monitor the laboratory operations budget and P&L.

Requirements:

• Degree in Biochemistry, Biomedical Science, Medical Laboratory Technology or related discipline.

· Minimum 5 years of experience in a clinical laboratory setting.

· Experience in setting up laboratory for MOH license or other accreditations.

· Good laboratory and strong analytical skills.

· Able to work independently and complete assigned tasks in a timely manner.

· Meticulous and well-organized.

· Excellent interpersonal and communication skills.

· Highly motivated and willing to learn.

Sr Manager, Group C&B, Group HR

Institution: National Healthcare Group

Family Group: Administration

National Healthcare Group Group HR is hiring a Manager/Senior Manager for it Group Compensation & Benefits (GC&B) team.

JOB PURPOSE

As a key team member of the GC&B team, work with the lead in the planning, formulation and review of C&B programmes and policies at the Group level, NHG’s institutions in attracting, motivating and retaining the right talents to support business strategies.

MAJOR DUTIES & RESPONSIBILITIES

C&B Partner

• Work closely with the Ministries on key sectoral C&B alignment, salary review and policy matters
• Work together closely with site HR on any policy change/deviation request to understand institutional needs and find solutions taking into consideration the system-wide impact. Review/propose recommendations and follow through to get necessary approvals from Senior Management
• Provide guidance on interpretation of C&B policies and practices. Provide consultative support and work with institutions under the NHG Group to roll out C&B programmes

General C&B

• Partner the Lead to manage C&B projects from end-to-end, including conceptualisation, simulations, implementation strategies, communications and change management
• Research and analyse information on compensation statistics, market sentiments and economic indicators to support C&B strategies and initiatives
• Keep abreast of local C&B best practices and legislative changes to ensure compliance
• Work closely with Policy team on review of Group HR policies and HR information systems to ensure alignment with changes to C&B programmes
• Perform job evaluations and job levelling exercises
• Participate in Group level workgroups/projects where C&B expertise is required e.g. conduct role analysis and job evaluation in job redesign exercises
• Participate in other ad-hoc HR projects and activities at the Group HR level as required

Annual Budgeting

• Drive annual HR budget planning and submission for Group C&B
• Plan, review and prepare manpower budget assumptions and projections for submission to Group Finance

Performance Management

• Work closely with the Group HR teams managing the annual performance management exercise, on managing timelines and support on compensation rewards matters. This will include the collation and analysis of cluster-wide annual Total Performance Management (TPM) results in order to simulate bonus and increment
• Prepare data/analysis, design compensation levers for review with Senior Management

Group Insurance

• As a key member of the GC&B team, work together with the other team members on annual Group insurance renewal and submission, working closely with insurance broker where necessary
• This may include working with broker to analyse trends and highlight areas of concern to Management e.g. claims experience, work injury trends etc
• Close liaison with site HR to ensure accurate reporting of data required for insurance renewal

JOB REQUIREMENTS

Education/Training/Experience

• Min Degree in HR Related field / Business Admin or equivalent
• At least 8-10 years relevant working experience in the area of Compensation & Benefits, and experience in healthcare is preferred
• Technical knowledge and hands-on experience in total rewards including salary structure design, salary reviews, market benchmarking competitiveness studies, job evaluation.
• Hands-on knowledge in job evaluation methodologies such as Korn Ferry Hay Group will be preferred.
• Highly Proficient in Microsoft Office applications. Advanced skills in Excel preferred
• Well-versed in local employment laws and regulations such as Employment Act, Industrial Relations Act etc.
• Past experience in HRIS project and implementation will be advantageous.

Personal Attributes

• Numerate, strong analytical skills and has an eye for detail
• Strategic thinking mindset, Forward thinking with an improvement mind-set and appreciates the use of tech to drive smooth work processes
• Inquisitive with strong problem-solving skills
• Strong team player and willingness to guide junior members of the team.
• Possess excellent interpersonal, communication and writing skills
• Comfortable with managing multiple projects concurrently
• Able to thrive in a fast-paced and dynamic environment
• Resourceful and independent

Successful candidates will be hired at Manager or Senior Manager grade depending on qualifications and experience