Responsibilities:

To maintain a professional, positive and empathetic attitude at all times

Provide professional and excellent customer support, encouraging customers to come back

To satisfactorily respond to customers’ demands and queries with excellence.

To gather and retain customer information

Communicate and coordinate with the team and management to ensure smooth operations

Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

Diploma or Bachelor’s Degree in relevant fields

Professional looking and well-groomed to the standards set

Proficient in customer service and communication skills

Ability to stay calm in any given situation

Possess digital literacy

1-2 years of relevant customer service experience will be a plus

Prior experience in the beauty line preferred

Our client is a reputable international bank with a significant presence in Asia, currently seeking an Investment Adviser, Wealth Management to support their business expansion.

about the job:

• Conduct in-depth financial analysis and market research to identify investment opportunities and risks.
• Formulate comprehensive investment strategies based on clients' financial objectives and market conditions.
• Construct and manage investment portfolios, ensuring alignment with clients' investment objectives and risk profiles.
• Monitor portfolio performance, conduct periodic reviews and make adjustments as needed to optimize returns and manage risk.
• Stay abreast of market trends, economic indicators, and geopolitical developments to inform investment decisions.

skills and experience required:

• Bachelor's Degree in Finance, Banking, Business Studies, or a related field, or equivalent professional certification (e.g. CFA).
• At least 5 years experience as an Investment Advisor with a focus on HNW/UHNW clients.
• Strong knowledge of global financial markets, investment products, and portfolio management.
• Ability to work collaboratively in a team-oriented environment.

*We regret to inform you that only shortlisted applicants will be notified.*

To apply online, please use the 'apply' function. Alternatively, you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description:

• Ensure proper creation and maintenance of project accounts for reporting and compliance with grant terms and conditions.
• Oversee the administration and accounting of research funds.
• Provide support to ensure compliance with terms and conditions of grants awarded by funding agencies/grantors
• Support system implementation activities and process improvement projects.

Finance Business Partnering

• Provide financial advice and support to operating units.
• Provide the necessary support in the implementation of internal audit recommendations where applicable.
• Partner with various central finance officers as well as operating units in the implementation of relevant procedures / policies.

Operational Accounting management

• Conduct reviews to ensure appropriate and timely follow up action is taken by operating units. Areas of review include long outstanding debts, dormant accounts, balance sheet accounts and grant accounts, etc.
• Review for proper set up of Master data accounts for operating units.
• Ensure budget/fund monitoring mechanism is in place for operating units.
• Ensure timely submission of fund requisitions and grant disbursements.
• Monitor research project accounts to ensure timely closure and refunds to grantors upon project completion.
• Liaise with auditors for timely certification of fund requisitions.
• Key liaison person for group audit and claim submissions.

Projects and Operational Excellence

• Review processes with the use of data analytics for continuous improvement.
• Participate in projects and assignments as may be directed from time to time.

Qualifications

• Possess a Degree, preferably in Accountancy, Business Administration or equivalent awarded by a recognised University.
• Preferably with 5 to 7 years of relevant working experience.
• Good knowledge of SAP financial, project, fund and grant management systems would be an advantage.
• Have good, analytical, writing, and communication skills.
• Be meticulous, resourceful with positive work attitude.
• Able to work independently as well as in a team.
• Mature and possess good interpersonal skills.
• Attention to detail, working within a fast-paced environment with tight deadlines and a sense of urgency.
• Knowledge in audit and controls procedures.

Interested candidates pls send your resume to:

[email protected]

Subject: Asst. Finance Manager

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

We are expanding and we are looking for an energetic and self-motivated social media marketing assistant manager to join our growing marketing department in the aesthetics and beauty industry. If you’re an ambitious, creative individual who wants to build a career in social media and content marketing, then we want to work with you. You will be involved in video production, preparing social media posts, social media marketing strategies, SEO content writing, as well as monitoring and managing social platforms.

Roles & responsibilities:

• Developing an overall digital strategy for our TikTok account(s) with trending content.
• Assist in managing social media channels including Facebook, YouTube, Instagram & TikTok.
• Filming and editing engaging videos for TikTok
• Plan detailed schedules and film and upload content regularly.
• Adept with social content marketing and understanding of PR/Influencer/KOL marketing.
• To assist in statistical analysis and managing campaigns
• Ability to ‘think outside the box’ and produce both quick comebacks for audience engagement.
• Managing and growing TikTok account
• Work with marketing team to assist with growth strategies to support revenue goals
• Experience compiling data across social media platforms for weekly/monthly reports, including analysis for insights, optimizations, and future strategy development
• Demonstrates strategic insight to develop long-term execution plans or short-term activations
• Assisting in any marketing-related tasks and events

Skill Sets and Personal Attributes

• Experience in creating TikTok content and designing digital artwork
• Worked in marketing /communications / digital media with at least 4 years of working experience
• Ability to create TikTok video content/ Instagram Reels
• Ability to create lifestyle images for Instagram and Facebook purposes
• Knowledge of Adobe Photoshop or Adobe Illustrator software
• Basic data analysis skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Eye for detail and flair for copywriting
• Passion for the beauty industry
• Proactive with integrity
• Team leader/strategist mindset
• Thrive in challenging dynamic environments and able to make things happen
• Self-starter with pride in personal & company performance
• High energy with a positive ‘can do’ attitude, and result driven
• Able to work in a fast-paced environment

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

• Vulnerability Management Expert is an individual role within the Data Security Services team and will be responsible for owning the Vulnerability Management.
• The individual is supported by platform teams for remediation actions.
• The position is pivotal for driving the process with various cross-functional (transverse) IT teams.
• Person will be responsible for following (but not limited to) responsibilities in day-to-day work
• Focal point of contact for Vulnerability Management and related topics- a go-to person for consultation regarding the vulnerabilities identified by the tool and guide & assist Infrastructure and Application teams to remediate the vulnerabilities identified under their application/infrastructure scope.
• Person will be responsible preparing the Vulnerability Management Plan and the executes plan through all the phases of Vulnerability Management Lifecycle.
• Ensures that the Vulnerability scans are scheduled, configured in tool and are executed as per the schedule. Any failure of scans is to be investigated and schedule to re-run
• Conducts periodical discovery of IT Assets and ensures that identified assets are highlighted to CMDB owner for appropriate Asset tagging and also onboards the new asset in Vulnerability Management tool
• Assess the identified vulnerabilities and study & understand the risk profile, impact as per environmental context
• Lead the discussions with Infrastructure and Application teams and advise them the relevance of vulnerability and help them understand the impact
• Understand the false positives reported and the technical limitations of the environment and facilitate the process of Risk Acceptance.
• Person will be responsible to liaise with various stakeholders for proposing and maintaining the approvals for such cases
• Collaborate with Infrastructure teams- Windows, Unix, Networks etc. for the remediation of the identified vulnerabilities.
• Maintain the Vulnerability Dashboard for the scope and submits reports both of Technical teams and Management Reporting
• Organize work in order to achieve compliance to established KPIs for Vulnerability Management and proactively work towards achieving the same. Maintain periodical reporting on the progress
• Escalate- discuss and consult- as required to next levels and Management in timely manner
• Provide subject matter expertise for the Vulnerability Management service
• Lead the Penetration testing remediation planning with cross functional teams
• Conduct new threat exposure scanning across the asset scope and advise the applicability and lead remediation exercises with cross functional teams
• Participate in meetings with various stake holders as per the schedules
• Liaise with different teams in different geographical zones
• Propose, plan and execute Service improvements initiatives
• Adhere to different policies set out by the organization
• Prepare and provide different reports (weekly/monthly/ad-hoc) to the Manager as necessary
• Maintain appropriate knowledge required for successful and efficient delivery of the responsibilities
• Keeping abreast of new threats and vulnerabilities and provide analysis as per applicability
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Job Qualification

• 10 -12 years of IT experience with 6-8 years of IT Security experience and 5+ years of experience in managing Vulnerability Management process for an enterprise.
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science
• Professional Certifications (highly preferred)
• Certified Information Systems Security Professional (CISSP)
• GIAC Enterprise Vulnerability Assessor (GEVA), or any other Vulnerability Management Certification
• CREST certification
• Working & hands-on experience in managing Vulnerability Management process
• Strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, networks, database, and application servers
• Ability to assess vulnerabilities and prioritize remediation planning
• Experience in working collaboratively with cross-functional/transverse IT teams in Production setup (Operations) mode
• Ability to apply Risk based approach while working on assigned responsibilities
• Must have working experience in administrating and operating Tenable (Nessus) Security Center vulnerability management tool for a Large enterprise level environment
• Good understanding of Reporting needs at various levels of organization and ability to design, create and present the same
• Hands-on experience of creating reports using various tools such as Excel, PowerPoint, Word in graphical formats, trending
• Experience in working with any BI tools like Power BI etc. to prepare the dashboard
• Knowledge of different domains of Information Security
• Working experience in financial organization is highly preferred
• Excellent in analytical, communication and documentation skills
• Ability to organize work and be able to priories work as per the Operation’s needs
• Must have strong understanding of ITIL processes and comfortable working in process-oriented environment
• Ability to work independently and as well as a part of team and is able to work under minimal supervision
• Should have time management skills and able to manage work in fast moving environment
• Excellent written and oral English language skills. Knowledge of French language is preferred.

Skills Matrix

Technical skills

• Experience of running Vulnerability Management Service - Must
• Hands-on knowledge of Tenable Security Center or any other vulnerability management tool - Must
• Conducting Vulnerability Assessments - Must
• Reporting and Documentation skills - Must
• Fundamental understanding of Operating Systems fundamentals- Windows, Linux - Good to have
• PowerShell, bash based scripting knowledge - Good to have
• Threat Assessments - Good to have

General skills

• Ability to prioritize effectively - Critical
• Ability to work autonomously - Critical
• Ability to work successfully in a team - Critical
• Adaptability to changing environments - Critical
• Inter-personal skills - Critical

Language skills

English - Critical

French - Good to have

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

The Opportunity

• Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
• They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

You will…

• Build, release, and deploy the platform on top of Jupyter Lab and Jupyter Hub;
• Monitor the health of the platform and plan its capacity;
• Secure the platform to prevent security breaches or unintended usage;
• Tailor the platform to support evolving customer needs.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation

Job Qualification

The position requires a minimum of 3 years relevant experiences as a DevOps engineer, SRE, or Software Engineer.

At least a Bachelor’s degree in any of these faculties:

• Computer Science
• Information Technology
• Programming & Systems Analysis
• Science (Computer Studies)

Functional

• Prior exposure to agile ways of working.
• Financial/banking industry knowledge is a plus.

Technical

• Proficient in Linux, Docker, Kubernetes and Helm charts;
• Good experience with shell-scripting;
• Good experience with Git, ideally with Gitlab;
• Good experience with Continuous Delivery, ideally with ArgoCD;
• Good experience with Monitoring, ideally with Grafana;
• Hands-on experience with Python or a similar programming language.

Other Professional Skills and Mindset

• Ability to think in the problem space, and then in the solution space;
• A bias for short, iterative and incremental way of working;
• A sense of compassion to appreciate our customers’ challenges;
• A learning mindset;
• Ability to communicate a point concisely and simply;
• French speaking skills not necessary but appreciated.

Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

FLOOR MANAGER RESPONSIBILITIES

Here are some responsibilities for a floor manager required:

• Direct daily operations with full decision-making responsibility for F&B operation, weekly payroll, scheduling, and establishing sales goals.
• Utilize strong interpersonal communication skills to direct daily operations of the club ensuring the highest standards of quality and productivity.
• Direct communication with corporate partners in merchandising and distribution to ensure brand integrity and inventory levels to support a club environment.
• Facilitate in human resources duties such as interviewed potential candidates, direct hiring and termination process, administrate payroll.
• Assist in the day to day operation of a night club.
• Fluent in Thai language
• Willing to work night hour from 9pm to 6am as a night club operating hour.

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• Communicate with customers, understand their needs and attend to their queries
• Handle and resolve customers’ feedbacks and concerns
• Ensure a wonderful salon experience for our customers to increase customer retention
• Handling phone enquiries with etiquette
• Serving light refreshments to customers and attending to their needs
• Schedule customers’ appointments and other ad-hoc duties as assigned
• Gather customer satisfaction levels and feedback on customer services for continuous improvement
• Provide feedback and ideas to improve operations and enhance customer experience
• Comply with data protection regulation and organizational security procedures for customer registration and credit and cash transactions

Qualifications & Requirements:

• Well-groomed and maintain a professional self that suits our salon image
• Good and precise communication skills
• Service oriented and passionate about serving customers
• Prior experience in the beauty line would be advantageous

Responsibilities:

· Develop plans and ideas for Events

· Take charge of planning, organizing and executing Corporate Events / Seminars / Workshops, including budgets,

timelines, and resource allocation

· Prepare the required EDM and publicity collaterals and coordinate with partners on programmes as well as

vendors and suppliers to secure the necessary resources.

· Oversee the setup, operation, and teardown of events.

Requirements:

· Degree with minimum 3 years of working experience preferably in organizing seminars/workshops / events etc.

· Highly motivated and passionate in exploring new areas

· Analytical, multi-tasking and time management skills.

· Good written and verbal communication in both English and Chinese

· Ability to work independently and collaboratively with management, members and partners

· Proficiency in Microsoft Office Suite, EDM, website, basic IT skills.

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Responsibilities

• Plan and execute menus in collaboration with other colleagues
• Manage ingredients that should be frequently available on a daily basis
• Follow the directions of the executive and sous chef
• Ensure adherence to all relevant health, safety and hygiene standards.
• Suggest new ways of presentation of dishes and procedures for optimizing the cooking process.
• Give attention to the productivity of the kitchen such as speed and food quality

Qualifications & Requirements

• Diploma in relevant field or Qualification from a culinary school.
• Past experience working in a similar role
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Ability to work well in a team
• Excellent listening and communication skills as well as multi-tasking skills.
• Passion for delivering great food and service.
• Available to work shifts during weekends and holidays

Responsibilities

• Designing marketing campaigns that are able to resonate with the target audience, and are culturally tailored
• Creative, analytical, digital, commercial and administrative responsibilities
• To carry out market research so as to effectively promote products and services
• Partake in creating advertisements, as well as sales and distribution

Qualifications & Requirements

• Graduate of Bachelor’s in Marketing or any related courses
• At least 2 years of relevant experience
• High communication and problem-solving skills
• Creative and results-driven

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

• Engage Business on HR matters including manpower planning, budgeting, performance discussions and staff issues.
• Work with Business on manpower planning and structural changes during financial year.
• Review and plan manpower requirements and HR-related costs during the annual budgeting cycle
• Engage Business on staff issues pertaining to confirmation and performance reviews, grievance and exit management.
• Participate and value-add in performance management discussions with Business.
• Provide corresponding analysis and projections vis-a-vis HR reporting metrics
• Manage the end-to-end recruitment process to maintain staffing level to meet business needs.
• Manage recruitment process from attraction, selection, interview and appointment to maintain the staffing level for different level of hires. This includes working with different organizations on the secondment of key personnel to the division(s)
• Support in day-to-day HR operations including but not limited to on-boarding, confirmation, off-boarding.
• Address and provide advice to Business and staff on HR related queries and issues.
• Work with HRP Support team on HR administration and operational matters such as the processing of on/off boarding, transfers and staff confirmation.
• Conduct regular policy and process reviews across various spectrums of HR, where applicable; and where required, work with colleagues in their areas of expertise.
• Build and foster a culture of employee engagement to reinforce the organization’s business strategies and culture for continuous growth and improvement.

Requirements:

• Degree in Business or related field.
• Minimum of 6 years of relevant experience
• Able to start work immediately or on short notice

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Job Scope:

• Responsible for finance function of Business Units in charge of Product Costing and Marketing & Licensing activities
• Responsible for costing/ pricing calculation and system setup/ maintenance
• Responsible for month-end and year-end closing activities
• Responsible for analyzing and presenting monthly financial performance with senior management team
• Responsible for annual budget preparation for Business Units
• Responsible for ensuring compliance with relevant statutory requirements/ regulations, including but not limited to statutory accounts, tax and other business filings
• Responsible for all liaising work with internal/external auditors, banks, tax agents and other statutory bodies
• Responsible for all maintenance and update of SOP for the Product Costing and Marketing & Licensing activities
• Responsible for review and continuous improvements works related to processes in Business Units
• Undertake any ad-hoc projects or activities as assigned.

Job Requirements:

• Min. Degree in any relevant finance/ accounting field
• Min. 3-4 years relevant experience in a managerial role preferably in manufacturing accounting

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Responsibilities:

• Post invoices accurately into the accounting system with required supporting documents
• Review invoice postings to ensure accurate coding of accounts and invoice description in accordance with accounting standards
• Prepare payment proposal with supporting documents for approval
• Reconcile accounts payable ledgers and resolve account variances
• Manage and monitor the AP Aging for long overdue accounts
• Maintain the vendor master and AP related codes in the accounting system
• Manage invoice processing and AP-related queries from the General Ledger team and internal customers

Requirements:

• Degree in Accountancy or equivalent qualification
• Minimum 3 years of relevant working experience
• Good communication and interpersonal skills
• Proficient in SAP and Microsoft Office

Responsibilites

• Negotiate lease renewals with tenants
• Prepare and finalise lease agreements and other leasing related documentation
• Work with appointed agents to source for suitable tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Business or any other relevant disciplines
• Minimum 3 years of experience in managing lease administration and renewals

Responsibilities

• Provides guidance for all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Controls and directs the food preparation process efficiently and professionally
• Creates meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Manage, train and educate kitchen workers to be par with the highest possible culinary standards
• Manages kitchen stocks and ensures minimal wastage
• Forecasts and assesses personnel requirements ensuring no shortage or excess of kitchen staff while keeping labor costs in control
• Procures, stores, and handles all food products and materials within the agreed-upon budget and maximizes gross profit to include the effective staff management and payroll expenses
• Ensures that base food preparations and mise en place are well organized for service, allowing smooth kitchen operations
• Maintains payroll, punctuality and attendance records
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Keeps updated in the latest trends in culinary trends and kitchen processes and technologies
• Ascertains that the personnel follow the regulations on hygiene, stock rotation, dates, storages, refrigerator temperature control, pest control, reporting of malfunctioning equipment, reporting of notifiable illnesses, and reporting of absenteeism, whether due to illness or otherwise
• If and when necessary, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• At least 5 years of experience as a chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Proven ability of kitchen management
• Strong interpersonal and leadership skills
• Tenacious in picking up concepts and possesses strong logical and analytical problem-solving skills
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office

Responsibilities

• Work closely with the Asst. Manager and Manager for the smooth operations of floor assigned
• Supervise opening and closing operations ensure standard protocols are followed
• Respond promptly to customer complaints/concerns and suggest solutions to resolve complaints
• Interact positively with customers, ensure customer satisfaction, solicit feedback from customers concerning food and service in the outlet
• Supervise and maintain cleanliness of the outlet
• Ensure compliance with safety and sanitation regulations

Qualifications & Requirements

• Bachelor's Degree in Hospitality / Retail Management or any related field
• Proven supervisory work experience in a hotel or restaurant set up (minimum of 1 years of experience)
• Strong leadership skills
• Excellent communication skills
• Customer service oriented

The Opportunity

• This is an exciting opportunity to work for one of the leading global banks.
• It is an opportunity for an experienced Assistant Manager, Sales & Services to join their team

The Job

• Provide administrative support to the team in handling the execution of all wealth management products within deadline and maintaining the sales records.
• Ensure strict compliance with key focus on control and procedural adherence to prevent any operational error.
• Perform checks on accounts opened to ensure that they are in compliance with HSBC requirements
• Ensure that the service principles and standards are followed to achieve the service benchmark
• Resolve enquiries and provide alternative solutions to meet customers’ needs, promptly and efficiently, within reasonable timeline
• Look out for any suspicious transactions and reporting it to relevant party to reduce reputation risk
• Manage the operational risk associated with the role and take action to minimize the likelihood of operational risk occurring i.e. executing transactions accurately to prevent any error resulting with losses
• Examine exception items relating to transactions processing, system messages to prevent any internal fraud and minimizes risks

The Talent

• Preferably degree holder with experience in a retail banking environment with strong focus on customer service
• Preferably with strong experience in dealing with people
• Ability to handle difficult situations with a tact and diplomacy
• Ability to communicate effectively with a diverse group of people of varying background
• Meticulous in paperwork and documentation checks.
• Ability to meet assigned deadlines
• Able to work on Saturdays (half day) - minimally twice a month

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to [email protected]
• Email Topic: Apply Assistant Manager, Sales & Services
• All shortlisted candidates will be contacted

Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918

Responsibilities

• Assists the Head Chef in carrying out all aspects of the kitchen’s day-to-day operations that precludes the management of food hygiene and safety, enforcing performance and quality standards, and monitoring to ensure attainment of these goals
• Helps control and direct the food preparation process efficiently and professionally
• Ensures that the kitchen runs on schedule and that food and related services are of a high grade
• Supports the Head Chef in planning and coordinating tasks while keeping labor expenses in mind
• Helps create meals using new or current culinary inventions or as the business prescribes
• Approves and polishes dishes before they are delivered and served to customers
• Produces quality menu that could change seasonally as the business requires
• Places equipment, tools or ingredient orders in response to possible detected shortfalls
• When directed by the Head Chef, hires, manages, trains and educates kitchen workers to be par with the highest possible culinary standards
• Follows and strictly implements all food and sanitary rules as well as safety guidelines
• Assists in the preparation of duty rotas for kitchen staff to provide appropriate coverage at all times while accounting for the seasonality of the business and keeping overtime to the minimum
• If and when directed by the Head Chef, keeps recipe files in excellent condition and up-to-date

Qualifications & Requirements

• Associate or Bachelor’s Degree in Culinary Arts or Science, Business, or relevant fields
• Three (3) years of experience as a sous chef
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Updated in control of substances hazardous to health (COSHH) regulations or hazard analysis critical control point (HACCP) methods
• Completed the WSQ Basic Food Hygiene Course – Food Safety Course Levels 1 and 2
• Quick in picking up concepts and possesses good logical and analytical problem-solving skills
• Able to grasp business requirements and processes
• Good understanding of computer software such as POS, restaurant management system, and Microsoft Office
• Service oriented, meticulous, attention to detail