JOB SUMMARY

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

OR

• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

• Coaches managers on adopting the Total Quality Management leadership style.

• Conducts monthly audit to ensure compliance with company and brand standards

• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

• Directs property quality efforts to address critical customer requirements.

• Assists with regional and/or company-wide implementation of company best practices.

• Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

Managing Quality Tools

• Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.

• Uses data collection methods to compile, display, track, and analyze defect trends.

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

• Analyzes issues and identifies trends.

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

• Responds to and handles guest problems and complaints.

• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

• Models service behaviors that meet or exceed guest expectations.

Grant Thornton is a global professional service network of more than 73,000 people in 150 markets. Our team in Singapore is growing rapidly – and we know this success is made possible by our people. That’s why we make sure our people have the right tools and environment to thrive.

Each individual at Grant Thornton Singapore is empowered to be themselves within an inclusive team. Our supportive structure gives our people the autonomy to shape their careers and drive positive change the firm. It’s an exciting time to join us as we grow with organisations of all sizes and industries to create change in Singapore, across the region and in the world.

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Managing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Acting as an engagement lead which includes planning, scheduling and budgeting of projects
• Managing marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 5 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

We are proud to be an equal opportunity firm where we celebrate what makes each individual unique. We are committed to nurturing our inclusive workplace. So, no matter where you are from, we invite you to discover more about us.

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Responsibilities:

. Develop strategies and implement activity plans to increase user retention and conversion rates.

. Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities.

. Identify appropriate prospect, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business across categories offered.

. Use value-based selling to affectively manage all aspects of a complex sales cycle.

https://t.me/fastrecruitmentsg

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Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788.

https://t.me/fastrecruitmentsg

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Responsibilities:

• Assisting with day-to-day operations.
• Participating in meetings, workshops, and other learning opportunities.
• Fulfilling any requirements and meeting goals set out at the start of the traineeship.
• Assist to execute company regulations include health and safety matters.
• Assist to establish Standard Operation Procedures.
• Stationed at Outlets / Showrooms / Offices and participating in daily operations as required.
• Sales and Marketing roles at Retail Outlets / Showrooms / Sales Offices.
• Customer Service.
• Follow-up with walk-in customers to close sales.

Requirements:

• Bachelor's degree in any disciplines or relevant.
• Proficiency in MS Office.
• Positive attitude and willingness to learn.
• Excellent time management skills.
• Able to work on rotation shifts / weekends / Public Holidays.

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Curriculum Specialist / Senior Teacher / Programme Manager

5 days work week

Island-wide Childcare & Preschool

North, North-East, West, East, Central

Travelling is required to different areas

Qualifications and Requirements:

• Experience in teaching preschool/childcare
• Experience in Robotics and Coding
• Strong understanding of the preschool structure and requirements
• Willingness to travel around Singapore
• Strong writing and communication skills
• Ability to lead the other teachers and show them the proper way to handle classes

Interested applicants can send their resume to 93211584 Jeff / [email protected]

Summary: Design, develop, and implement high-quality enrichment programmes, Teach and Train other teachers, liaise with the school and principals

Job Role & Responsibilities

Responsible for distributing the program to different preschools/ childcare

Responsible for the creation, research, development, and production of lesson plans and materials for children that are in line with the different center's teaching requirements

Effectively apply and execute an engaging interactive lesson

Prepare Termly reports to submit to the school

Create weekly lesson plans consisting of student worksheets and teacher resources

Work with teachers to implement curriculum

Teach, coach, and support children's needs

Assess work, provide appropriate feedback, and track the progress of children

Work collaboratively with parents to ensure that children are updated on their lessons

Build strong relationships with parents through close communication

Participate in curriculum development and training of new teachers

· Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

· Responsible for Sales & Business Development including new account development

· Meeting planned sales goals.

· Achieve daily targeted number of sales calls with effectiveness

strategies and solutions

· Meet minimum sales gross margin and monitor invoicing and receivables

· Tracking sales goals and reporting results as necessary.

· Overseeing the activities and performance of the sales team.

· Require working beyond office hours, weekends/public holidays as and when is required by the Management

· Coordinating with marketing on lead generation.

· The ongoing training of your salespeople.

· Developing your sales team through motivation, counseling, and product knowledge education.

· Promoting the organization and products.

· Understand our ideal customers and how they relate to our products.

· Relationship building with new and existing customers.

· Provide business development and strategic insight into specific market segments designated by upper management.

Requirements and skills

-Bachelor Degree in Engineering (or) Any Degree

· Excellent communication and interpersonal skills at all levels in the organization and proven ability to build strong professional relationships.

· Highly organized and able to multi-task

· Proven experience in creating and executing detailed partner marketing plans.

· Systematic approach to sharing knowledge and best practices across multiple teams.

· Analytical tendencies with a natural curiosity to measure, test, learn and iterate to get the best results possible.

· Strong project management skills

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Working day: 5 days (Mon to Fri)

Working time: 8.30 am to 5.30 pm (NO OT)

Occupy a room by yourself

• Project management
• People management
• Comprehension of construction drawings and specifications
• Health and safety knowledge
• Budgeting
• Office skills: Excel/words (compulsory)
• Quality Service Audit
• Project admin: RA / RM / SWP / MOS / SAFETY CERT
• Usage of printer
• Able to handle Chinese-speaking contractors

The Assistant Project manager will be responsible for communicating directives from management to the team on the ground at construction sites when needed.

Safety codes, best practices, and regulations related to construction sites vary according to the region or type of project being undertaken under MOM rules and regulations.

When a construction project spills over the assigned budget, that shortfall cuts directly into your company’s profit margins. Creating accurate budgets for a project is the responsibility of your construction project manager, and to quote clients accurately, they should be able to precisely estimate contract costs.

These include labour costs, material costs, equipment costs, and other expenses. Construction project managers are also responsible for making sure the project stays on budget and working any unexpected expenses into the quoted plan.

This is a direct-hire, interested candidate please send your RESUME to [email protected] to set up an interview immediately.

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

NOTE: This role is for TBWA\Singapore's Disruption Accelerator (in-house data capability team)

Responsibilities:

• Day­-to­-day project management for Data projects allocated to you for Disruption Accelerator: Answering client questions, providing information, taking and processing intake brief and addressing any issues.
• Scope projects, manage budgets and be accountable for profit on all projects .
• Setting up appointments/ scheduling meetings, distributing reports and managing the correspondence between the Disruption Accelerator team and the external local market agencies. Follow up on appointments/ meetings where necessary.
• Utilise project management systems proficiently to support timely project management and delivery.
• Ensure accurate time keeping data entry by Disruption Accelerator team. Follow up team members to complete when needed.
• Compiling, managing all records and manage all filing of projects including assets, decks, scope of work files for Disruption Accelerator.
• Generate and distribute relevant reports on time and with accuracy.
• Training, onboarding and supervising junior support staff where applicable.
• Work into a Business Manager and guide them on project related client management issues.
• Overall, to follow house project management best practices and be an advocate of project management processes within TBWA.
• Perform your role with thoughtful application of thinking into every action, commitment to the quality and craft of each output, superlative service standards and professionalism, commerciality, efficiency and initiative, and help maintain a general positive spirit for the team.

Operations & Processes:

• Work with Data Lead to create scope of work and cost estimates
• Work on weekly and monthly delivery reports and check timesheets
• Work on Credit Utilization
• Share important documents with relevant stakeholders
• Manage administrative tasks such as setting up calls

Resource and Project Planning:

• Support Data leads in their resourcing requirements for all projects you are responsible for.
• Create and maintain project documentation throughout the project e.g. SOW, Timelines, estimates and change requests.
• Lead and guide the co-ordination of relevant departments to ensure project needs are met.
• Accountability for the management of Disruption Accelerator resources, to ensure we limit project financial risks.
• Keep the management function abreast of work pipeline at all times.
• Maintain integrity and quality standards of all agency output

Profitability:

• Maintain processes and reconciliation of projects as outlined by Managing Director, Disruption Accelerator, especially in regards to credit tracking versus hours spent
• Champion project management processes and educate all along the way where necessary of financial impacts
• Ensure profitable use and management of third parties
• Help build and be a guardian of TBWA's reputation for reliable and profitable delivery

Job Specifications:

Education / Professional

• Graduate with a good pass Degree (or relevant commercial experience)

Knowledge Required

• Understands the nature of advertising industry
• Understanding of overall business operations, needs, challenges and objectives
• Understanding of data analysis and willingness to learn more

Skills Required

• Excellent project management skills
• Excellent financial and commercial skills
• Proficient in: Microsoft Office applications, especially Excel; Google gDrive

Attributes & Attitude

• Commitment to TBWA\ – whatever it takes attitude
• Team player who is able to work under pressure to deliver and adhere to tight deadlines
• Accuracy and attention to details: meticulous and efficient
• Pro-active problem solver: willing to determine a solution first and know when to check with superiors when appropriate
• Ability to work independently
• Reliability with positive attitude
• Hungry for more – driving / striving
• Unlimited potential – an expert in their role
• Manages down as well as up
• Passionate – about your role, creativity and the agency
• Exhilarated by change –pushing and thinking about what’s next
• Easy to engage with and engages with others as well
• Cultural fit and contributes to culture
• Open to feedback and acts on it accordingly and quickly
• Disruptive in their thinking and approach to problem solving (strategy, creative, account handling, project management, finance, HR, front of office, basically everyone)

The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.

Jobscope:

• Own ultimate responsibility for successfully meeting or exceeding sales goals
• Work collaboratively with the sales team to assess current projections
• Collaborate with marketing team to creatively reach more potential customers
• Work in a hands-on fashion, building the team—provide motivation and inspiration.
• Cultivate and deepen client relationships and partnerships that add value
• Building the team—provide motivation and inspiration
• Continually assess our marketing techniques and their efficacy in affecting sales.

Requirement:

• Exceptional communication and presentation skills
• Driven and committed to success while maintaining integrity
• Solid computer skills and awareness of web-based marketing and social media
• Able to be persuasive and procure buy-in from upper management
• Evidence of ability to innovate and implement change successfully
• Transformative approach to leadership that inspires and empowers others

kindly send your resume to Jasmine +65 91162788

https://t.me/fastrecruitmentsg

Add this telegram group for more details of Work.

Job Description (Job advert content)

Customer Success Managers (CSMs) connect our clients to LSEG/Refinitiv’s enterprise solutions. The CSM plays a vital role in ensuring that our customer’s fully leverage the value of LSEG/Refinitiv by discovering and implementing workflow solutions while continuously providing guidance throughout the customer’s journey. In a role that is comprised of relationship management, education, data science and deep functional expertise, the CSM is responsible for successful adoption and expansion of enterprise content, platforms, and technologies within his/her assigned accounts. Equal parts trusted advisor and roadmap architect, the CSM collaboratively designs and implements engagements with key business decision makers, assists in reducing competitive risk, and identifies opportunities in his/her accounts. By transforming our client’s business through user adoption of our suite of solutions, the CSM creates the conditions for optimal renewal and upsell growth.

Role:

• Clearly define business outcomes and orchestrate a comprehensive success plan inclusive of customer objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Demonstrate and educate new customers on how to use our enterprise platforms, content, and technologies in a manner that is tailored to their specific use-case.
• Ensure customers derive maximum value from their investment in Refinitiv services and solutions, utilize all licenses and collaborate with other Refinitiv stakeholder teams to ensure retention and growth.
• Drive content usage growth and retention through regular engagement with your clients, discussing product/content roadmaps and improvements
• Collaborate with client application owners to ensure they are getting the most from our data. Document and share insight around their usage versus contract.
• Monitor and evaluate usage data, account health and growth opportunities to build measurable insights
• Build, maintain and foster positive relationships with key decision makers and users within each account to influence adoption; Build strong ties with users to facilitate smooth customer experience from subscribed data solutions
• Prompt business development partners (Solution sales, proposition sales, solution consultant) when new business opportunities (upsell or cross-sell) are generated through adoption engagements
• Support your assigned Accounts on their strategic content and service issues
• Provide Post-Sales Implementation support

Ideal Candidate will have:

• Strong multi asset content expertise across our pricing and reference data, delivered by Datascope and Tick History.
• Expertise in regulatory data delivered by Datascope and Tick History.
• Minimum 5 years client facing expertise in our Pricing and Reference content delivery, including Rest API.
• Knowledge and Interest in Data feeds and Enterprise solutions products
• Knowledge of Banking technology infrastructure, trading solutions, APIs, Cloud services, Financial Market data
• Customer-Centric mentality
• Ability to map a customer’s business process to product capability
• Knowledge of our competitors’ products and service
• Strong ability to collaborate with internal operational and account management teams
• Engagement skills with an ability to establish trusted advisor relationships with business decision makers
• Excellent communication skills. Experience facilitating customer meetings and presenting to an audience in a concise, inspirational and convincing manner
• Able to perform effectively under pressure

Main responsibilities

• Be responsible for managing the software quality assurance functions across the internal project engineering team as well as manage QA team, while ensuring the delivery of high-quality products
• Collaborate with team of software quality assurance and automation engineers through an Agile software development lifecycle across various software teams, platforms and products
• Review test strategies, encourage the development of new test strategies, and maintain a continuous improvement environment to improve quality and efficiency
• Relevant experience in leading and coordination of testing activities such as System Testing, System Integration, End to End, Regression and User Acceptance Testing
• Maintain strong communication across departments and divisions to develop needs analysis, requirements, and operational planning
• Demonstrated experience in working with suppliers/vendors, technical team, business and operational teams in supporting and delivering program testing outcomes
• Work with multiple teams (external parties) to align test schedules, test environments, test data and govern across all the phases of testing
• Review test plans, test results, risk analysis and release documentation
• Identify & resolve constraints, dependencies and issues and manage project risks, supporting different teams, chairing & documenting meetings.
• Preparing various documents like SIT Test scenarios and Test Cases. Experience in Agile world is a plus.
• Handle the core banking system’s and payment system’s various test phases: regression tests, integration tests, functional tests, E2E tests and test automation
• Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Support User acceptance testing for all the streams.
• Maintain up to date test libraries (test scenarios, test cases)
• Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.
• Recording defects, utilizing defect tracking tool with priority and severity and alert the management
• Prepare regular reports on test results
• Lead Defect Management related actives
• Knowledge on testing tools like Quality Centre (QC)/Application Life cycle management (ALM) and JIRA

Qualifications and Profile

The position requires a minimum of 10 years of total experience and 5 - 7 years of relevant Test Manager experience with Payment systems and Core Banking applications.

Functional

• Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.
• Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.
• Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque,DD, Cashier Order, Mass & Bulk payments.
• Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications
• Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)
• Functional testing experience in GPP-SP (Global PayPlus – Service Platform) is an advantage.

Technical

• Hands on experience on testing methodologies
• Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with multiple stakeholders (including technical teams)
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills in English
• Team spirit - Like explain and share knowledge
• Hands on and versatile
• As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be alimited travel aspect for this role.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Responsibilities:

• Creating new products in line with the company’s direction.
• Negotiating rates with local operators, including exclusive arrangements and service agreements.
• Continuously review and research the market (sales / competitor) and make adjustment recommendations accordingly to ensure product saleability.
• Work closely with local operators in terms of creating new itineraries and recommendations within the destination for exclusivity.
• Work closely with Operations for each new launch to review the operational instructions ensuring smooth operation.
• Ensure related budgeting, operation instructions, sales kit, platform are all updated according to latest pricelist as approved by management.
• Attend travel trade shows and industry related functions as necessary to continually research & develop products and relationships.
• Work with the Sales team to provide product briefing and relevant product sales instructions. Educate sales team on term basis to better manage margins.

Requirements:

• At least 2-5 years in Travel Agency, OTAs handling product management.
• Ability to multitask and take on the role both as a product manager and product educator.
• Proficient in speaking and typing English and Chinese.
• Ability to work under pressure in a fast-paced environment.
• Incumbent with prior experience is preferred.

Only shortlisted applicants will be notified.

EA Licence No. 14C7000

EA Personnel Registration No: R1332053

Vacancy: Assistant Restaurant Manager #SGUnitedJobs (Non-Halal) [Somerset]

Salary: $2,600 – 3,000 (Negotiable)

Job Descriptions:

· Assist in managing restaurant operations to meet the standard of food quality & safety, great customer services and hygiene.

· Assist in maintaining restaurant inventory record

· Achieving sales target & ensuring profitability of the restaurant

· Understand guest’s requirement

· Ensure Opening & closing duties follow restaurant’s SOP

· Handling customers’ complaints

· Others ad hoc task when needed

SearchAsia Consulting started in 2007 as an executive-search firm that is part of the SGX-listed HRnetGroup. Across the APAC region are a total of 14 offices, with clients ranging from SMEs, local conglomerates to Fortune 500 companies. Our mission is to bring together high-potential job seekers and high-growth businesses, while maintaining a flawless and unparalleled experience for both our candidates and clients.

We present an exciting opportunity for a motivated and confident individual to kickstart their career as a HR Executive Associate.You will be part of a dynamic, high-performing team which operates in synergy. If you are a recent graduate looking to embark on a meaningful and impactful career, we want to hear from you!

Job Responsibilities:

· Manage the full, end-to-end recruitment process from sourcing and interviewing candidates, to driving offers.

· Prospect for potential candidates using a variety of sourcing tools, i.e business contacts, referrals, LinkedIn, directing recruiting, existing database and internet advertising.

· Interview and assess potential clients on their personality, culture and abilities to find an ideal fit for the role.

· Drive the offer process, including extending offers, negotiation, closing offers.

· Provide guidance for new hires through the on-boarding program to assimilate into the new work environment.

· Collaborate with the Marketing Department to develop innovative outreach strategies for branding-management (i.e. contribute ideas and collaborate on campaigns).

· Proactively manage recruitment channels and monitor applicant flows, suggesting enhancements to attract a more targeted audience.

What you need:

· Strong communication and influencing skills to create strong professional relationships.

· Adept in team and independent work settings.

· Result oriented and success-driven.

· Are highly motivated, enthusiastic, confident and creative.

· Highly organised with detail minded and confident using Microsoft Excel.

What you gain:

· Gain experience in the full cycle of technical recruitment: sourcing appropriate candidates, screening candidates according to company requirements.

· Receive direct mentorship from our seasoned HR professionals, who possess extensive expertise and an extensive network of connections.

· Enjoy a positive, welcoming, and dynamic work environment, learning and connecting with professionals in the HR sector.

· Competitive commission scheme that recognizes and rewards your contributions.

Talents we are looking for:

· Bachelor's degree in Human Resources, Business Administration, or a related field.

· Graduates without prior work experience are strongly encouraged to apply.

· Excellent communication and influencing skills in creating strong professional relationships.

· Demonstrates a willingness to learn and maintain a positive mindset.

· Highly driven, prioritising a commitment to maintaining high standards.

· Fluency in English with strong written and verbal communication.

Interested applicants, please send your detailed resume to:

· Jocelyn Ho Wen Mun (R1658156) | EA License: 16S8107

· HR Manager

· [email protected]

Visit our corporate website at https://www.searchasia.com.sg for more information and connect with us on LinkedIn at https://www.linkedin.com/company/searchasiaconsulting.

We regret that only shortlisted candidates will be notified.

We are seeking a skilled Heavy Vehicle and Machinery Repair Technician to join our team. The ideal candidate will be responsible for the repair and maintenance of various heavy vehicles and machinery, ensuring they operate efficiently and safely.

Responsibilities:

• Perform routine maintenance tasks on heavy vehicles and machinery, including inspections, oil changes, and filter replacements
• Diagnose mechanical, electrical, and hydraulic issues and determine appropriate repair solutions
• Conduct repairs on engines, transmissions, brakes, and other components as needed
• Utilize metal welding and fabrication skills to repair and modify vehicle/machinery parts
• Perform preventative maintenance to avoid future breakdowns and ensure equipment longevity
• Follow safety procedures and guidelines to ensure a safe working environment

Requirements:

• Proven experience as a heavy vehicle and machinery repair technician or similar role
• Proficiency in metal welding and fabrication techniques
• Strong mechanical aptitude and troubleshooting skills
• Familiarity with diagnostic tools and equipment
• Ability to work independently and as part of a team

Job Overview:

We are seeking a dynamic and driven Client Centric Service Manager to lead our organization in enhancing our service delivery. The responsibilities include fostering a client-focused culture, ensuring that all teams place clients at the core in the design of our programmes and services, and implementing effective client-centric training programmes and sustainable client feedback systems, to achieve high levels of positive client experience and satisfaction across all services.

Key Responsibilities:

1. Operationalizing Client-Centric Initiatives:

• Work with all THK services to promote a client centric mindset and approach across all departments.
• Collaborate with all service units to enhance client centric practice, building from and not limited by the respective service models, and anticipating and meeting future needs.
• Foster a team-oriented environment that encourages cross-functional cooperation to prioritize client satisfaction.
• Co-lead efforts in client journey process mapping, service blueprint development and implementation of plans and strategies to enhance service delivery and client satisfaction.

2. Establishing Client Feedback Systems:

• Establish and manage effective and sustainable client feedback systems to gather insights and measure client satisfaction.
• Collaborate with all THK service units to ensure timely follow up on client concerns to deliver exceptional service
• Analyze feedback data to identify trends, areas of improvement, and opportunities for enhancing the client experience.
• Support service units in pre-empting and managing complex client feedback and lapses in service to ensure swift service recovery and client satisfaction

3. Empowering the THK team in Client Centric Service

• Co-design and facilitate fundamental client centric service training module for all THK staff
• Work with HR department to curate and provide ongoing trainings to keep staff updated on industry trends and best practices in client service.

4. Establishing Performance Metrics:

• Work with service units to define and track key performance indicators (KPIs) related to client satisfaction and service delivery.
• Regularly report on performance metrics to senior management, highlighting achievements, areas for improvement and recommendations for service improvement.

5. Continuous Improvement:

• Lead initiatives for continuous improvement in service delivery based on client feedback and industry benchmarks.
• Implement innovative strategies to enhance overall client experience.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Communications or a related field. Master’s degree is a plus.
• At least 5 years of experience in client service and/or service quality positions, with a focus on driving client satisfaction.
• Work experience in transformation or driving of customer experience initiatives or work experience in healthcare/social service sector would be an added advantage.

Attributes and Competencies

• Client-focused mindset with a passion for delivering exceptional service.
• Strategic thinker with the ability to enhance client centric service initiatives to meet overall company strategic goals.
• Well-organised, meticulous, and resourceful with the ability to multi-task in a fast-paced environment.
• Analytical mindset with the ability to interpret data and implement data-driven strategies.
• Strong leadership skills with the ability to think strategically, influence and inspire cross-functional teams.
• Excellent communication, interpersonal and networking skills.
• Demonstrates excellent facilitation and presentation skills.
• Independent worker, yet collaborative and able to work effectively in a team environment.
• Able to work under pressure and excels in organisational and time management skills

About NTT DATA

NTT DATA is a top 6 global IT services provider, headquartered in Tokyo and operating in more than 50 countries. For us, work is not only for technological innovation, it is about connecting people to create better solutions for everyday life. NTT DATA offers an advanced portfolio of consulting, application, business process, cloud, and infrastructure services to businesses and governments worldwide. Our roots cross continents and cultures, dating back five decades. Since the foundation of NTT DATA, we have made sustainable business growth through our DNA to be people-oriented. Through our long-term perspective, we hope to make a big difference in this world by getting the small things right. This pedigree yields a characteristic unique to NTT DATA: the opportunity for a global brand with the creative energy and enthusiasm of an entrepreneur.

http://www.nttdata.com

Responsibilities:

The Senior Project Manager is responsible for the managing and implementing of NTT DATA Singapore IT projects with quality, within scope and to ensure deliverables are on time and conform to processes and standards meeting customer’s requirements

Project Delivery

• Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organization
• Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
• Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
• Manage the scope definition and change control mechanism
• Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Delivery Director (DD)
• Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
• Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
• Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
• Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimise rework and system failures
• Define project resources, performance reviews and post implementation evaluations

Customer/ Vendor Management

• Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
• Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
• Manage contracts and subcontractors
• Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
• Clear and open communication with customers on project issues or clarifications

Team Management

• Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
• Plan, track and monitor the tasks assigned to the team leader/ members
• Delegate tasks effectively by providing clear and specific instructions and goals
• Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
• Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Requirements:

• Typically, 6-10 years IT project management experience, preferably in the public sector or AEC (Architecture Engineering Construction).
• Having Building & Construction/Building Information Modelling (BIM) business knowledge
• Experience in the development, implementation and support of information technology projects in a range of organizations
• Degree in Information Systems or equivalent. Certified in PM or CITPM.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
• Able to lead, develop and maintain respectful and trusting relationship
• Proficient in written and spoken English

This position is only open to candidates that is currently residing in Singapore. We regret to inform that only shortlisted candidates will be contacted.

Interested applicants, please submit your updated resume to https://nttdatasg.applyourjobs.com//online.aspx?ID=36

Job Description

▪ Sales of our products in South East Asia and India

▪ Business development in South East Asia and India

▪ Organization of a representative network in South East Asia and India

▪ Organization of exhibitions and seminars

▪ Exploring new customers

Technical Aptitude:

· Excellent people skills, ability to flow up and client relationships are a must

· Can read through and understand basic RFQ documents

· Understand a basic process flow diagram

· Incineration technology, or similar

· Estimating skills are a plus

· Technical experience is a plus

Your Profile

· Study in Engineering or Commercial with technical background

· Experienced in exploring new customers and projects

· Experienced in sales communication

· Experienced in business development (new markets, customers and representatives)

· 5 to 10 years’ experience in similar role

· Fluent technical and business English

GENERAL DESCRIPTION

The Relationship Manager is the primary point of contact between the clients and the Bank. He/she acts as an ambassador for the Bank externally and is a role model internally. He/she is responsible for the proactive management of a portfolio of High Net Worth/Ultra High Net Worth private clients. This includes the delivery of comprehensive wealth management solutions to meet the clients’ needs as well as dealing with routine enquiries and transactions

kEY FEATURES OF THE POSITION

Client Management (internal & external)

· Responding to all client needs in a timely and professional manner

· Providing appropriate investment advice in line with the Bank’s policy and asset allocation

· Active monitoring of client investment portfolios and collateral situations

· Ensuring consistently high levels of client satisfaction by matching the frequency and intensity of contact to the clients’ preference

· Working in a team (including the appropriate use of specialists) to develop and deliver comprehensive wealth management solutions for clients

· Acquisition of new client relationships through own network and deepening existing client relationships (attracting additional clients/assets; increasing share of wallet)

· Responsible for providing feedback from clients concerning products and services to the relevant individuals/ departments within the Bank to ensure continuous improvement and adaptation in line with market trends

· Comply with the Bank’s internal policies and practices; as well as all relevant industry rules and regulations

Business Management

· Develop and implement new marketing strategies in conjunction with the Group/ Team Heads

· Embracing new processes and product initiatives

· Participate in ad-hoc projects as required by the Group/ Team Heads

· Fostering discipline and good work practices (including meeting deadlines and regulatory requirements, and fulfilling documentation requirements)

· Compliance with all Julius Baer and industry private banking rules and regulations

Regulatory Responsibilities &/OR Risk Management

· Demonstration of appropriate values and behaviours including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations

SKILLS REQUIREMENTS OF THE POSITION

Personal and Social

· Good interpersonal skills

· Approachable, professional and responsive

· Ability to relate to clients and colleagues from diverse backgrounds

· A strong team player

· Persistent and persuasive

· Passionate about client service

· Possesses good judgment and ability to work under pressure

Professional and Technical

· Relevant educational and professional background

· Proven track record in servicing a book of clients and in acquisition of new relationships

· Sound affinity with the geographic market(s) to be covered

· Linguistic proficiency & cultural awareness

· Familiar with the legal & regulatory environment

· Excellent knowledge of global financial markets and current affairs

· Ability to match client needs with appropriate product solutions

· Sound commercial judgment, represents the Bank’s and the shareholders’ interests at all times

· CACS Papers 1 and 2

· Preferably with CMFAS Modules 1B, 5, 6A, 8A certification

· Working knowledge of T24, Olympics and TEMOS

· Working knowledge of Microsoft Office applications (e.g. Word, Excel, Powerpoint, etc)

Regulatory (where applicable)

· MAS Registered/Appointed Representative

RANK APPLICABLE TO THE POSITION

· Associate Director/ Director/ Executive Director/ Managing Director Senior Advisor

Reporting Line

· Functionally to Team Head

Further Information

· Region/Division: APAC

· Location: Singapore

Overview

The Singapore Golf Association (SGA) is seeking a highly organized and motivated individual to fill the position of Office Manager. The Office Manager will be responsible for ensuring the efficient operation of the association's administrative and human resource functions, providing support to various departments, and fostering a positive working environment. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively.

Duties & Responsibilities

Admin Scope:

· General office management including ensuring the day-to-day smooth running of the office, i.e office administration

· Manage day-to-day administrative tasks, including answering phone calls, responding to emails, and handling correspondence.

· Maintain organized filing systems and databases for easy retrieval of information.

· Coordinate meetings, appointments, and travel arrangements for staff and board members.

· Prepare documents, reports, and presentations as required.

· Assist with basic IT tasks and support

· Review Admin/HR procedures/policies

· Handle sensitive, personal and confidential data in a professional manner

· Work closely with the organization’s Hon Sec/Hon Treasurer/GM (eg ROS/COC documentations, IPC status compliance etc)

· Liaising with agencies such as ROS, Sport Singapore, Commissioner of Charities on NSA compliance

· Ensuring administrative systems, processes and databases are efficient and well managed.

· Carry out administrative duties, using systems and processes relevant to the organisation.

· Secretarial support to General Manager including scheduling and organising of meetings and appointments.

· Arrange flight and hotel reservations for EXCO members (executive committee members of the Company)

· Any other duties as assigned by the General Manager

HR Scope:

· Full spectrum of HR including payroll, HR administration, Recruitment & Tax-related matters

· Handle HR Administration i.e work pass matters including work pass application, issuances, renewal and cancellation matters via online portals

· Manage recruitment activities, such as job postings, resume review, onboarding

· Maintain employee information in HR software, including leave records, health insurance, office insurance and performance reviews.

· Manage employees’ inquiries relating to HR policies, benefits, and procedures.

· Coordinate payroll processing and ensure accurate and timely payments.

· Draft and manage employee contracts.

· Ensure compliance with applicable labour laws and company policies.

· Application, renewal, and cancellation of EP/DP/WP/S Pass

· Develop training materials and performance management programs to help ensure employees understand their job responsibilities

· Investigate employee issues and conflicts and brings them to resolution

· Maintain company organization charts and employee directory

· Analyze trends in compensation and benefits

· Design and implement employee retention strategies

Qualifications and skills

· A minimum of eight years of experience in a admin/office management role

· Knowledge of labour laws and employment standards across multiple jurisdictions

· Demonstrated ability to be discreet, diplomatic, and professional in all interactions.

· Proficient in the use of HR management or related software programs

· Excellent organizational and administrative skills

· Excellent problem-solving and decision-making skills

· Ability to multitask and prioritise tasks.

· Strong attention to details and accuracy