Develop and assess strategic plans, conduct critical analysis on programme KPIs, and produce timely and accurate reports on the organisation’s performance. Manage the Strategic Planning team, guide and motivate staff towards optimum performance

Responsibilities:

• Plan and direct the organisation’s strategic and long-range goals
• Recommend programmes, the viability of partnerships and internal process improvements based on emerging community trends and social, and economic changes
• Obtain feedback and conflict management and report to HOD
• Play a key role in strategy formulation collaborating with both internal and external stakeholders
• Drive the Annual and Mid-year Work Plan exercises
• Oversee consolidation of programme outreach for the Annual report
• Review of New Programmes/Initiatives and Strategic Planning Manual.
• Manage and develop SINDA's Key Performance Indicators (KPIs) by analysing Divisions’ KPIs and identify the areas of improvement and strategies
• Design and Review of Divisional updates, and Management Reports
• Oversee the Customer Relationship Management system’s requirements and prepare a management report
• Provide Secretariat Support for Key Management Meetings (quarterly & annually)
• Assist with any other projects as assigned

Requirements:

• Minimum Degree in social sciences, statistics, analytics or a relevant field
• At least 3 years of relevant supervisory experience in planning in corporate, government or non-governmental sectors
• Strong interpersonal skills and ability to manage stakeholders across different levels.
• Good decision-making, analytical skills, Multi-tasking and knowledge of strategic planning and corporate governance functions
• Proficient in MS Office (e.g., Excel, PowerPoint) and data analytics tools like Power BI. Analyse data and prepare Dashboards to support management decisions.

This is a 2-year contract position, convertible to a permanent role, subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Experienced in and ability to navigate the Public Agency IT/System environment is preferred.

Experience in data analytics systems is preferred.

Experience in running incident, problem and change management processes. In-depth hands-on experience in mplementing processes as per ITIL framework.

incident, problem and change management, service transition.

Familiarity with security and access control measures to control privileged access to test and production environment.

Experience in networking technologies such as WAN, LAN, Network Security, Firewall rules, Load Balancers, VPNs and DNS.

Knowledge of disaster recovery, system backup and restore - Experience with cloud-based services (e.g. AWS, Azure) and project management tools (e.g. Atlassian, JIRA) are an added advantage - Experience with setting up and or running operations for research projects, and machine learning platforms will be an advantage

Job Description

• Assist departmental manager in spare sourcing and requisition, coordinate daily staff activities, and compile monthly expenses report.
• Carry out machines and plant maintenance, including machines (mechanical) troubleshooting and repair, building repair maintenance and renovation work.
• Carry out machine repair and maintenance, fabrication and installation in the production area.
• Work and coordinate with third party contractors on facilities and equipment repairs.
• Maintenance of Air-Con, Electrical and Lighting of the premises.
• Provide feedback to management on any improvement for the maintenance task/ list assigned.
• Ad-hoc duties assigned by the Head of Department.

Requirements

• Minimum 3 years experience as a supervisor in maintaining foods processing production line, machineries, utilities or other industries.
• Knowledge and experience working on PLC control system, motor speed controller and position controller, temperature controller, AC & DC control systems, pneumatic system, steam line components, air compressor, boiler, electrical distribution system, general building repair work.
• Familiar and can work independently on preventive maintenance and corrective maintenance works on equipment such as conveyor, gearbox, pneumatic and hydraulic system, 3 phase motor starter and drives, electro-mechanical system, basic electrical and electronic control, temperature controller, simple building & M&E repair works.
• Minimum Diploma/ Higher NITEC cert in Mechanical/Mechantronic/Electrcial/Electronic Engineering or related, or similar trade qualification from Asean countries.

Job Description:

-Oversee and coordinate logistics operations

-Direct, optimize, and coordinate full order cycle

-Liaise and negotiate with suppliers, manufacturers, retailers, and consumers

-Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency

-Resolve any arising problems or complaints

-Supervise, coach, and train warehouse workforce

-Meet cost, productivity, accuracy, and timeliness targets

-Maintain metrics and analyze data to assess performance and implement improvements

Requirements:

-Proven working experience as a logistics manager

-Record of successful distribution and logistics management

-Demonstrable ability to lead and manage staff

-Excellent analytical, problem-solving, and organizational skills

-Ability to work independently and handle multiple projects

Our client is a global logistics company specializing in the transportation of liquids, gases, and bulk goods. Due to business needs, they are now recruiting a Senior Operations Executive/ Assistant Manager (Claim) to be part of their Operations team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Identify and handle potential claims from customers and partners
• Work closely with the insurance team to manage and process claim files
• Respond to customer and third-party claim notifications
• Lead and guide in managing incidents related to claims across different business units
• Verify liability based on standard operating procedures and agreements
• Collaborate with teams to minimize losses and propose cost recovery solutions
• Manage claim-related documents like LOIs, liability letters, and invoices
• Follow up on ongoing claim cases with different teams and partners
• Provide regular updates on open claims to the insurance team and management
• Support the Operations Manager in meeting KPI targets and improving efficiency
• Any other duties as assigned

Requirements:

• Minimum Diploma in related field
• At least 2 years of experience handling ISO Tanks

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a well-established MNC, market leader in the Industrial Machinery industry. They are looking for a Regional Finance Manager to assist their team for the next phrase of their business. They are located in the Central – easily accessible.

Responsibilities of Regional Finance Manager:

• Ovesee company's accounting and implement strategic Finance department's strategy
• Notify the company’s operational team of unusual accounting fluctuations
• Monitor/Review the company’s account reconciliations
• Monitor the company’s annual audit process
• Handle company matters related to Goods and Services Tax (GST) and taxation
• Evaluate and submit the necessary GST returns on a quarterly basis
• Establish/review internal controls in the Finance team, implementing new controls if required
• All other adhoc duties as assigned

Requirements:

• Minimum Degree in Accountancy or other equivalent qualifications/certifications
• Minimum 5 years of relevant MNC working experience, with regional exposure
• Prior Taxation and Treasury experience is highly prefered

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is a global MNC, one of the most established pioneers in the Industrial Equipment industry. Due to business needs, they are now recruiting for Sales Manager Graduate Program to be part of their Sales Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties:

• Upselling company's product range
• Expanding our customer base and acquiring new accounts.
• Conducting technical sales presentations to clients.
• Nurturing and maintaining strong client relationships.
• Collecting valuable marketing insights.

Requirements:

• Min Degree in Engineering or a related field
• Willingness to base in Indonesia after 1 year of Graduate Program
• Min 1 year of sales experience in relevant industry
• Ambitious and looking for career progression

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

EA License No: 19C9682

EA Personnel No: R22108850

EA Personnel Name: Chan Mun Mun

Our client is an Life-science MNC, one of the leading players in the Trading & Distribution sector. Due to business needs, they are now recruiting a Human Resource Manager to be part of their team for ongoing transformation projects. They are located in the West.

Duties of HR Manager:

• Manage all aspects of HR functions daily.
• Assist in recruiting top talent by assessing applications, shortlisting, and conducting onboarding.
• Handle work pass applications and oversee the process.
• Administer payroll and handle related matters.
• Provide guidance to Department Heads on performance management and resolve employee issues.
• Foster positive work relationships, morale, and productivity.
• Analyze business needs and trends to offer effective HR solutions.
• Identify process gaps and drive necessary changes for better HR practices.
• Support management with ad-hoc admin/HR tasks.

Requirements:

• Bachelor's degree in Business or HR related discipline.
• Min 10 years of HR with supervisory experience
• Possess full spectrum of HR experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

• Handle full sets of accounts
• Prepare monthly finaicial and management reports within the stipulated timeline
• Ensure timely, complete and accurate recording of accounting entries
• Work closely with business units for smooth daily accounting operations
• Prepare cashflow statements and monthly bank reconciliation
• Perform proper intercompany transactions and reconciliation
• Prepare quarterly GST tax filing and XBRL submissions
• Prepare required schedules and reports for yearly audit and tax purpose
• Assist in annual budget and projections exervise
• Ensure compliance with financial policies and procedures
• Liaise with internal and external auditors, tax agents or authorities as required
• Asisst in any adhoc assignment and reporting, if required

Building Automation Systems Engineers supervise the installation and maintenance of building automation systems that create centralized controls for such features as a building's lighting system.

Lead new project control engineering design, quality approval, process control, product evaluation, vendor proposals, evaluation of product reliability, automated testing, software, research and development.

· This position will be responsible for controls systems strategies, design and specifications.

· Collaborate with multiple teams across different disciplines.

· Drive project schedules while working closely with other disciplines to ensure milestones and completion dates are on track.

· Work simultaneously on multiple projects, in a team or independently with little to no oversight.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Fresh graduates from NUS/NTU/SMU in Singapore or those with one to two years of work experience. Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

You are to support the team and providing operational support to programme delivery.

This is an end-to-end functions for the delivery of training, learning programmes.

Role

• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)

• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.

• Partner public agencies to develop and customise L&D interventions to support their developmental plans

• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions

• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)

• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)

• Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.

• Comply with college service standards and operations guidelines.

• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.

• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.

Requirements:-

- Diploma in any discipline

- At least 2 years of relevant working experience, preferably in an administrative role.

- Excellent communication and written skills.

- Organized and meticulous.

- Team player, and able to work under pressure and short deadlines.

- Good interpersonal and customer service skills.

- Good problem-solving and time management skills.

- Proficient in Microsoft Office applications.

- Demonstrate a positive attitude with integrity and drive for excellence in work

Responsibilities

• Responsible for leading the company operational Purchasing and Procurement to optimize resources and ensure customers’ supply chain is able to fulfill customers’ ship-to-dates.
• Responsible in understanding customers’ requirements and passionately drive internal procurement processes and customer’s global supply chain to exceed internal and external customer expectations
• Responsible for driving the strategic initiatives to improve overall efficiency and profitability of the company

Requirements

• Min Degree in Engineering, Supply Chain or Business
• Min 5 years of working experience in Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

About our client: Our client is a leading Construction and Civil Engineering company supporting the Oil & Gas and Chemical Processing Industries.

About the role:

• Support the accomplishment of construction human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
• Act as the main technical adviser on project site for subcontractors, crafts people and operatives;
• Checking plans, drawings and quantities for execution and monitoring of works on site
• Ensuring that all materials used are delivered timely, and work performed are as per specifications with quality and executed safely
• Overseeing the selection and requisition of materials and plant; to ensure timely delivery and mobilization
• Making cost-effective solutions and proposals for the intended project / works scope;
• Managing, monitoring and interpreting the contract design documents/ drawings supplied by the client, architect or consultant;
• Liaising with any Clients, consultants, subcontractors, vendors, supervisors, planners, quantity surveyors and the general workforce involved in the project;
• Liaising with the local authority (where appropriate to the project) to ensure compliance with local construction regulations and by-laws;
• Liaising with clients and their representatives (architects, engineers and surveyors), including attending regular meetings to keep them informed of progress;
• Day-to-day management of the site, including supervising and monitoring the site supervisory staff, labour force and the work of any subcontractors;
• Accomplishes construction project results by defining project purpose and scope; calculating resources required; establishing standards and protocols; allocating resources; scheduling and coordinating staff and sub-contractors; evaluating milestone assumptions and conclusions; resolving design problems; evaluating and implementing change orders.
• Updates job knowledge by tracking and understanding emerging construction practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Submission of required documents for the project/ work scope including (but not limited to) method statement, project schedule, execution plan, etc.
• Planning the work and efficiently organizing the plant and site facilities in order to meet agreed deadlines;
• Overseeing quality control and health and safety matters on site;
• Preparing reports as required;
• Resolving any unexpected technical difficulties and other problems that may arise.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Upholding Company’s work ethics and proper display of representation to Clients/Vendors/Subcon

About you:

• Degree in Civil Engineering or equivalent
• Min. 3 years working experience in Civil Engineering Industries – Oil and Petrochemical

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

Responsibilities

• Manage sales activities and achieving sales target within a defined area in cooperation with Managing Director
• Ensure customer relationships are maintained during the sales process
• Maintain good working relationship with relevant stakeholders
• Enter into contracts to the best attainable conditions in the market by securing engineering resources
• To recommend and bring in new products based on another department requirement.
• Participate and contribute in networking events, exhibitions, fairs and demonstrations in collaboration with marketing department.
• Processing client’s purchasing order accurately and carrying out sales process in accordance to company standard operational procedure.
• Gathering of marketing patterns and trends to ensure company’s products are up to trend on the market.
• Cooperating with relevant stakeholders in developing and monitoring sales models, budgets, polices and processes.

Requirements

• Min Diploma in any relevant field
• Min 4 years of working experience with sales role
• Good communication and interpersonal skills

Emma

R1217919

Red Hat Services team is looking for an experienced, enterprise-level engineer to join us as a Technical Account Manager in Singapore. In this role, you will serve as a trusted advisor who will work with a small set of key strategic customers to provide practical technical and architectural guidance for the Red Hat Ansible Automation.

You will provide personalized, attentive, proactive support and mentorship to assigned strategic enterprise customers. You will establish high-value relationships with key stakeholders to understand their environment, including IT infrastructure, internal processes, and business requirements. You will share technical best practices and serve as a point of contact for any major incidents, managing customer expectations and communications to a resolution of such incidents. As a Technical Account Manager, you will work closely with our Engineering, R&D, Product Management, and Global Support teams to debug, test, and resolve issues. You'll need to be able to work as part of a team, enjoy working hard, and be professional and dedicated to meeting and exceeding expectations and building relationships. You'll also need to have excellent collaboration skills and ability to learn new technologies quickly and use their time efficiently.

Job Responsibilities

• Manage and grow customer relationships by delivering attentive, relationship-based support
• Build a sense of trust with customers and serve as their advocate within Red Hat
• Perform technical reviews and share knowledge to identify and prevent issues
• Gain an understanding of customer technical infrastructures and environments, hardware, and offerings
• Create customer engagement plans and keep the documentation on customer environments updated
• Support enterprise customers, implementing automated and containerized cloud application platform solutions
• Perform initial or secondary investigations and respond to online and phone support requests
• Partner closely with Red Hat's engineering, product management, and technical support teams to debug, test, and resolve issues
• Regularly contribute to the Red Hat knowledge base and share best practices with peers and colleagues
• Participate in internal projects and initiatives and serve as a subject matter expert and mentor for specific technical or process areas
• Deliver key portfolio updates and help our customers successfully implement upgrades
• Manage customer use cases and maintain clear and concise case documentation
• Engage with Red Hat's solutions engineering teams to help develop solutions patterns based on customer engagements as well as personal experience that will guide platform adoption
• Engage with Red Hat's field teams, customers, and partners to ensure a positive cloud technology experience and a successful outcome resulting in long-term enterprise success
• Communicate how specific Red Hat’s cloud solutions and our cloud roadmap align with customer use cases
• Travel, as necessary, to visit customers and attend events within the region

Required Skills

• 5+ years of experience working in customer support, development, engineering, or quality assurance (QA) organization
• Ability to manage and grow existing enterprise customer relationships by delivering proactive, relationship-based support
• Outstanding written and verbal communication skills; ability to convey complex information to customers clearly and concisely
• Competent comprehension of enterprise architecture and strategic business drivers
• Ability to manage multiple issues and projects with a focus on detail
• Aptitude to learn new technologies quickly, including topics like container orchestration, container registries, container build strategies, and microservices on container platforms
• Plus to be Singaporean/SG PR to support Singapore Governments customers

Required Skills

The following are considered a plus:

• Experience with automation of playbook creation and maintenance
• Bachelor's degree in a technology-related discipline, preferably computer science or engineering
• Prior experience working in a technical leadership or mentorship role
• Experience with training and presentation delivery
• Expertise with enterprise cloud solutions like Platform-as-a-Service (Red Hat OpenShift), containers, Kubernetes
• Experience working in DevOps environments
• Software engineering background; experience with RPM-based Linux and Java technologies
• Experience deploying applications in cloud environments
• Experience developing containerized applications
• Good understanding of continuous integration (CI) and continuous delivery (CD) concepts

Provide administrative support to music professionals relating to Teachers' Management. Reports to Music Director

DIVISION / DEPARTMENT : MUSIC SCHOOL (MS) / SCHOOL EDUCATION (EDO)

Purpose:

Key Responsibilities: -

1. Planning of teachers recruitment, orientation, deployment, and training.

2. Act as facilitator / communicator between teachers and schools &/or HQ on all teachers matters

& protocols.

3. Monitor and manage teaching hours, work schedules and teachers feedback on admin / related

office matters.

4. Liaison between YMS & PEI/MOE on registration of courses, teachers, and schools (where

applicable).

5. Perform any ad hoc duties or projects as assigned.

Requirements: -

1. Diploma and above, preferably related in Business Administration, Marketing, or a related field

(or equivalent experience).

2. Minimum 3-4 years of relevant working experience in administration roles, preferably in therelevant industry.

3. Excellent communication and interpersonal skills.

4. Ability to multitask, prioritize, and meet deadlines.

5. Knowledge in Microsoft Windows.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Registration No: R1221775

EA License No: 20C0426 (Elitez & Associates Pte Ltd)

Individual to be involved in the following:

1) Assist with the design and development of deep tech high intensity shrimp farming with the ability to produce high production of shrimps weekly.

2) Assist with the construction and installation of this farm.

3) Assist to oversee the procurement and the pre operation setup of this farm.

4) Assist in the overall operation of the farm.

5) Assist in the farm production based on the KPI set monthly.

6) Assist to monitor and control the operation cost based on the budget set.

7) To assist to oversee inventory control and biosecurity of these facility. 8) To assist in the development of all farm operational SOPs.

9) To assist in the R&D on various species and other deep tech innovation to improve productivity.

• Reporting to the Chief Operating Officer about company processes and procedures.
• Developing company policies and ensuring compliance.
• Improving business functionality to align with core business objectives.
• Planning and managing projects and contributing to product innovation.
• Tracking operational costs toward maintaining profit-margins.
• Promoting efficiency by implementing improved operational procedures.
• Analyzing and maintaining operational data, and monitoring product inventories.
• Monitoring adherence to policies and processes throughout the company.
• Overseeing human resources development policies, training, and performance reviews.
• Ensuring positive client, supplier, and vendor relationships.

Responsibilities:

• Contract Management: Draft, vet and scrutinize contract agreements.
• Handle contractual disputes and write dispute letters.
• Review tender conditions of contracts.
• Handle insurance claims and quotations.
• Prepare tender documents.
• Any other duties assigned from time to time.

Requirements:

• Possess at least a Diploma or Degree in Building/ Construction Management/ Quantity Surveying.
• At least 5 years of working experience in the construction industry or related field is required for this position.
• Able to work independently and possess good interpersonal skills.
• Good communication skills both written and verbal.
• Has a good safety mindset and displays good WSH behaviour.

Please indicate your current and expected salary.

Due to the volume of applications we receive, we seek your understanding that only shortlisted candidates will be notified.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Primary responsibilities

1. Reporting to the Executive Director, the Director, Digital, Loyalty & Special Projects is responsible for the strategic direction and annual performance of Park Hotel Group’s direct channel revenue through earned and owned and paid Social media/Digital channels and build qualifying Park Rewards Members databases.
2. The role directs the multi-year vision for Digital Marketing & Loyalty for Park Hotel Group and is accountable for the development and implementation of best-in-class direct channel initiatives to drive performance and guest satisfaction throughout guest touchpoints.
3. Digital Marketing & Loyalty leads the implementation of marketing initiatives and ensures alignment with Distribution & Revenue, Sales, Communications and Technology team. The role is accountable for the delivery of all budgeted system revenues and responsible for the delivery of marketing messages through owned, earned, paid media and distribution channels for Park Hotel Group

Job Function

1. Financial Returns

• Set strategic direction for the distribution functions, including, but not limited to, Digital & Loyalty, optimise content, channel optimisation, enhance booking tools, new payment model, within the region and drive delivery against stretching performance to grow key metrics against agreed targets.
• Sponsor and/or lead multi-functional, cross-regional task forces/project groups to scope and implement new channel platforms in-tune with overall strategic prioritisation.
• Influence the annual global strategic planning process to represent key initiatives and focus markets
• Establish extensive knowledge base through internal and external sources to define and set an innovative localisation agenda for regional distribution channels delivery. Identify and respond to key consumer/industry trends and determines future regional (key market) channel scenarios.

2. Leading People

• Create an environment for a highly engaged team and lead towards maximum effectiveness by developing team members towards their full potential, assigning roles/tasks that facilitate personal growth and shepherding people over time toward roles where they continue to develop and operate suited to their professional areas of strength.
• Lead assigned functions within established budgetary and manpower plans; establish goals, performance standards, and operating procedures for assigned functions. Participate in creation and management of department staffing and capital budgets.

3. Guest Experience

• Responsible for the booking experience and delivery of marketing communications on distribution channels while ensuring all processes and content is maintained in a branded fashion.
• Responsible for monitoring performance and developing recommendations for improvements on guest experiences through all distribution channels as well as highlighting further opportunities across the customer journey via social reviews and/or guest relation queries against hotels and/or guests.

Job Description:

• Work closely with the Manager.
• Monitor outlet’s expenses, making sure that all costs are within the budget.
• Assist manager to plan staff duty schedule for service crew and ensure sufficient staff and monthly management reports
• Make every effort to let customers feel welcome with friendly and uncompromising service.
• Supervise operations in outlet and serve customers.
• Handle customer complaints, maintaining good customer relationships.
• Progressively master the skills to run restaurant operations.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;
• Solicit feedback from customers and staff, for areas of improvement and incorporate useful suggestions into operations.
• Perform ad-hoc duties as assigned by superior.

Requirement：

• Bachelor degree or above
• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated
• Bilingual in English and Mandarin to communicate with customers

Roles and Responsibilities

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Job Scope:

• Supervise and motivate retail shops, and provide training for customer service.
• Assist in day-to-day store operations. ensure compliance with policies and procedures.
• Ensure a positive customer experience, address inquiries, and resolve issues promptly.
• Liaison with internal/external relevant parties, answer calls, emails, etc.
• Any other ad-hoc duty assigned.

Requirements:

• Years of retail experience, with supervisory responsibilities.
• Strong leadership and communication skills.
• Admin or assistant experience is a plus
• Having a driver's license is an advantage
• Diploma and above or equivalent experience.
• Strong organizational and good communication skills.
• Discretion, adaptability, and multitasking ability.

Aurora Asia Pacific (21C0671)|YING KEE (R21103783)