At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

Roles and Responsibilities:

The Technical Support Engineering II is responsible for supporting Field Service Engineers and Customers through the different communication channels adopted.

Strive to resolve difficult problems relating to product deficiencies or user errors within the shortest time.

This role is tasked with maintaining product knowledge within the Tech Support group to manage escalated technical support requests.

The person in this position may also conduct training on products.

• General expert on several Alcon products.
• Generate Knowledge Articles based on the review of trends on service requests.
• Monitor and respond to GTS Now (service hotline and email/ticket support) service requests for the products he/she is trained on.
• Participate in training classes as assisting trainer or trainer in development
• Support in planning, coordinating and defining the content of product-specific training in coordination with all training locations.
• Collaborate with the Training Team when creating or reviewing training content
• Requires occasional travel, 20%

Education: 

• Bachelor’s Degree or equivalent years of directly related experience

Experience (Years):

• Minimum 3 Years of Relevant Experience in Ophthalmology / Medical Device Industry in Technical Services roles.
• Experience in installing, maintaining, and repairing medical device equipment.
• Excellent problem-solving skills and ability to analyze complex technical issues.
• Strong communication skills, both verbal and written, with the ability to convey technical information clearly and concisely.
• Detail-oriented with a commitment to delivering high-quality results.
• Ability to work effectively in a fast-paced, dynamic environment.

Preferred Experience:

• Bachelor's degree in engineering or a related field. A focus on biomedical engineering or medical device technology is preferred.
• Experience troubleshooting and resolving complex issues on medical devices.
• Experience in technical service training to Field Service Engineers.
• Electrical/Electronic, Mechanical, and Optical Systems level training.
• Experience with networked products and installing medical devices in networked environments.

How You Can Thrive at Alcon:

• Opportunity to work with a leading global medical device company.
• Collaborate with a diverse and talented team in a supportive work environment.
• Competitive compensation package and comprehensive benefits.
• Continuous learning and development opportunities.

Alcon Careers

See your impact at alcon.com/careers

We are seeking a talented GCP Data Engineer based in Singapore. You will be responsible for designing, building, and maintaining robust data pipelines and data solutions on the Google Cloud Platform.

• Strong experience as a GCP Data Engineer, with proven experience in designing and implementing data pipelines and solutions on the Google Cloud Platform.
• Proficiency in GCP services such as BigQuery, Dataflow, Pub/Sub, Cloud Storage, and Data Fusion.
• Experience in data ingestion, data transformation, and data modeling on GCP.
• Strong programming skills in Python or Java, and experience with SQL.
• Experience with data integration, ETL, and data warehousing concepts.
• A strong understanding of data governance, data quality, and data security.
• Experience with CI/CD pipelines and automation frameworks.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and collaboration skills to work in a cross-functional team.

About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities; please share your profile at [email protected] or contact us at 0434189909

Also follow our LinkedIn page for new job opportunities and more.

Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

Responsibilities

• To champion and liaise with production personnel on the investigation of root cause(s) of non-conformance and procedural failures
• Writing Quality Control plans & Inspection Test Plan (ITP) as per contractual requirements, API and licensors’ requirements
• To prepare, review & approve Quality Documentations such as drawings, first piece, in-process & final inspection reports prior to product release to customers
• To conduct audit, process inspection on sub-contract suppliers and maintenance of Approved Vendor List (AVL)
• In addition to these duties/responsibilities employee is required to carry out all additional duties as & when directed & required by QHSE manager

Requirements

• Min Degree in Engineering or equivalent
• Min 5 years related experience within production environment (desirable)
• Relevant Industrial Quality Training Certification

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are searching for a reliable, innovative production engineer to oversee manufacturing processes at our company. You will join our growing team of professionals and be responsible for supervising staff, ensuring health and safety codes are followed, training workers in the responsible use of machinery, identifying problems in the production line, troubleshooting equipment, and completing various administrative tasks.

To be successful as a production engineer, you should be an independent thinker and keen problem-solver. Outstanding production engineers are able to diagnose problems, train staff, and provide effective recommendations.

Key Responsibilities

1. Forecasts financial, manpower, and operational requirements for key businesses (start up, warranty, service agreements, paid service). Identifies and pursues service agreement business in conjunction with marketing and sales.
2. Manages start ups in terms of time and cost requirements. Manages local inventories and RMA procedure. Maintains DSO according to goal. Manages systems start up and warranty cost under reserve.
3. Ensures customer satisfaction with Company service and system performance.
4. Interviews, hires, and trains customer engineers as necessary to support regional business.

5. Ensures employee satisfaction through:

   - communication of business progress and all related action.

   - setting goals and controlling achievements.

   - establishing training and career development plans.

   Ensures the appropriate safety practices among customer engineers. Develop CE skills. Spots and develops managerial/other specialist talent. Ensures employee satisfaction through:

6. Escalates system downs according to valid escalation procedure, to ensure earliest possible return to service. Reports in a timely and accurate manner as required.

7. Achieves guaranteed up time and other parameters as sold to customers.

8. Promotes quality improvement processes to:

   - reduce cycle time

   - drive continuous improvement of technical performance 

   - empower the work force

Functional Knowledge

• Demonstrates in-depth understanding of concepts, theories and principles in own job family and basic knowledge of other related job families

Business Expertise

• Applies understanding of the industry and how own area contributes to the achievement of objectives

Leadership

• Manages a generally homogeneous team; adapts plans and priorities to meet service and/or operational challenges

Problem Solving

• Identifies and resolves technical, operational and organizational problems 

Impact

• Impacts the level of service and the team’s ability to meet quality, volume, and timeliness objectives

• Guided by policies and resource requirements within business unit, department or sub-function

Interpersonal Skills

• Guides, influences and persuades others internally in related areas or externally

Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Description:

• Responsible for planning, managing and ensuring smooth implementation and monitoring of projects assigned from inception to completion within the specified time frame and of the desired quality.
• Liaise with authorities, consultants and subcontractors.
• Implement architectural and structural works.
• Good communication skills to enhance good team working spirit.

Requirements:

• Experience in management of projects will be advantageous.
• Recognized degree in Civil/Structural Engineering by P.E. Board / BCA.
• Initiative, self-motivated, possess a strong drive with high responsibility and result oriented.
• Preferably 1 - 3 years working experience in Civil & Structural works.
• Experience in engineering software and AutoCad would be an advantage.

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

A Tech Lead with expertise in both software development and DevOps practices. Will play a pivotal role in guiding our development and infrastructure teams, ensuring the successful delivery of software projects while implementing efficient DevOps processes.

If you are passionate about leading teams, driving innovation, and bridging the gap between development and operations, we encourage you to apply. Lead and manage a team of Senior Software Developers and DevOps Engineers, fostering collaboration and high performance Oversee the design and implementation of Continuous Integration (CI) and Continuous Deployment (CD) pipelines automating build, test, and deployment processes Collaborate with cross-functional teams to define and optimize DevOps strategies and workflows.

• Mentor and guide teams in adopting best practices for software development and DevOps, including code quality, security, and scalability.
• Identify and mitigate risks related to software delivery and operations, ensuring compliance with industry standards and regulations
• Collaborate with stakeholders to gather requirements, provide project updates, and address technical challenges.
• Stay up to date with industry trends, emerging technologies, and DevOps practices to drive continuous improvement.
• Lead and participate in the internal hiring process of suitable candidates from the tech industry, inclusive of assessment and decision-making.

Detail:

• Location: Jurong Island, Singapore (Transport provided at designated point)
• Employment Type: Permanent  
• Compensation: Competitive Salary with AWS and 3 Months Variable Bonus  

Responsibilities:

• Oversee maintenance and instrumentation activities in manufacturing plants to ensure safe and smooth operations.
• Coordinate and execute major field maintenance projects, prioritizing worker safety and facility integrity.
• Liaise with internal and external stakeholders to coordinate maintenance activities, ensuring timely completion and minimal disruption to plant operations.
• Conduct instrumentation application studies and modify plant facilities to align with technical specifications and business requirements.
• Conduct training sessions for staff and contractors to enhance their skills and competencies.
• Implement management systems based on ISO 9001, ISO 14001, and SS506 standards.

Requirements:

• Bachelor's degree in Electrical Engineering with a focus on Power/Energy Modules.
• Basic knowledge of programmable logic controllers (PLC) and human-machine interfaces (HMI) is advantageous
• Strong analytical and problem-solving skills.
• Ability to communicate effectively with staff across different functions and contractors. A spirit of collaboration and teamwork is essential.

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Responsibilities:

• Lead a group of Production Technicians in the safe and smooth running of the production.
• Assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost efficiency.
• Troubleshoot plant/equipment/quality issues and recommend countermeasures.
• Monitor and ensure plant equipment integrity and reliability.
• Assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• Train and develop team members

Requirements:

• Degree in Chemical Engineering or its equivalent, preferably with 1 to 2 years of experience in petroleum, chemical or polymer industries.
• Have knowledge of process control and troubleshooting, hands on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, able to take pressure and able to communicate well with others.
• This is a shift work position (i.e. Rotating AM and PM shifts, including weekends and Public Holiday) and there will be scheduled off days

Interested candidates can forward their CVs in MS Word format to alex#triton-ai.com

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).
• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

• Your primary responsibility is to provide technical assistance and support to end-users within the organization.
• Your role involves resolving hardware and software issues related to desktops, laptops, and other IT peripherals.
• You will be tasked with installing, configuring, and maintaining computer systems and ensuring they operate efficiently.
• Additionally, you'll assist users with technical inquiries, troubleshoot problems, and escalate issues when necessary.
• Provide remote assistance for off-site users using remote desktop tools.
• Assist users with login issues, password resets, and access-related queries
• Your goal is to ensure a smooth and productive computing environment for all employees, contributing to the overall efficiency of the organization.

• Strong understanding of desktop operating systems (Windows, macOS).

• Knowledge of desktop hardware components and peripherals
• Install and configure desktop operating systems, applications, and software updates.
• Set up and troubleshoot hardware components.
• Excellent troubleshooting skills to diagnose and resolve technical issues.
• Ability to analyze and solve hardware and software problems efficiently.
• Ability to collaborate with other IT professionals and support teams.
• Share knowledge and contribute to the overall IT support function.
• Familiarity with remote desktop tools for providing off-site support

#techsupport #desktopsupport #itsupport #ittechnician #l1support #l1desktopsupport #technology #tech

Are you ready to kickstart your career with a company that values and invests in its talent? Join Bosch as a Technical Sales Engineer under the Graduate Specialist Program (GSP).

The Bosch GSP (short for Graduate Specialist Program), is an exclusive program which develops highly qualified young professionals to assume specialist responsibility, pathing them for corporate success. During this 18-months program you will engage in diverse training opportunities and be enrolled in an established mentoring system with our experienced leaders.

You will be part of the diverse talented team in shaping the Industry 4.0 landscape of Bosch Rexroth ASEAN & Oceania. Together with the team, you drive the digital transformation of a conventional business and deliver high performance solutions to our customers.

Job Description:

• To develop compelling technical sales proposals tailored to meet customers' hydraulic project, product, and service requirements.
• Conduct pre-sales activities, analyze customer's technical needs, and suggest innovative solutions.
• Collaborate with project and service teams during post-sales activities to ensure seamless project execution and commissioning.
• Able to work independently with limited supervision, demonstrating a keen awareness of the dependencies within the organization
• Strike a good balance between technical proficiency and sales acumen,
• Manage existing customer and develop new potential opportunities through building and promoting strong, long-lasting customer relationships by understanding their needs
• Develop new potential opportunities and stay updated on industry trends

• Supervises site installations, ensuring that installations are on-time and complete, following to the installation schedule, work plan, estimated dealer cost and man-hours
• Works with crews to ensure that paperwork is timely and accurate; that all hours and actions are well documented according to company procedures
• Reviews site installations to ensure the highest quality workmanship; that product is assembled per plan and is leveled, aligned, cleaned and completely detailed
• Ensures that material is handled with care and that customer’s property is protected and undamaged
• Trains crews to have a responsible and technically adept interface with main/sub-contractors, electricians, safety officer, etc.
• Ensures that installations and all service work is closed out in a timely manner; that punch list resolution is followed up and finished to each customer’s satisfaction
• Visits site installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and customer third parties, monitoring the progress and quality of the work being done by the installation staff
• Problem solving during installation

Visa is looking for a dynamic individual to join our team as a Staff Software Engineer (Devops/SRE.RE/ Tools Automation). As a member of the Release Automation team in our Singapore office, the Engineer will be working on the nextgen tool development which will result in more frequent/independent/on-demand releases from commit to production. The team maintains the tools and owns related processes to ensure high quality of delivery standards.

The Staff Software Engineer will be working primarily on Java(API), Python(Scripting), Angular/react.js (UI Applications) integrating with many other technologies like Hadoop, Kafka, Configuration tools and several inbuilt visa utilities and overall help to reduce release time to production and strengthen Site Reliability Engineering tools.

The Staff Software Engineer will establish working relationships with one or more teams, providing assistance through the development cycle for any required changes to the tools & processes required to get a product released into test and production environments.

Cross-functional team coordination and communications skills are essential.

• Design, enhance and manage tools for continuous build, automated testing and release management
• Design and implement a scalable and efficient release process  adopting best practices
• Build and maintain tools needed for automated deployment in various certification environments
• Work with the team to troubleshoot operational issues and develop tools for automation of the same

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Software Engineer (Full Stack)

Internal Code: HC025

What will you do?

• As a Full Stack Developer, you will be responsible for designing, developing, and maintaining web applications across both front-end and back-end technologies.
• You will work closely with our customers and teams which consist of Software engineer, DevOps specialist, Data analyst/scientist to deliver easy to use application to help improve developers experience and accelerate application delivery while using our runtime platform.
• Design and develop responsive web applications using modern front-end frameworks and back-end technologies.
• Integrate third-party APIs to enhance the functionality and user experience of our applications.
• Implement security best practices to protect user data and prevent unauthorised access.
• Optimize application deployment cycle through improvement of application design and automation workflow.
• Collaborate with cross-functional team from Development, Platform, and Product management teams to achieve common objectives.
• Participate in code reviews, sprint planning, and secondary SRE-role rotation for better understanding of runtime platform.

What are we looking for?

• Bachelor's degree or Diploma in Computer Science, Engineering, or a related field (or equivalent experience).
• Minimum 5 years of experience as a Full Stack Developer or similar role, preferably with background in containerization, orchestration, and cloud-native technologies.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern frameworks like Next.js, React, Angular, or Vue.js.
• Strong understanding of back-end technologies including Node.js, Express, Python, or Go.
• Solid understanding of Git, RESTful APIs, and Agile methodologies.
• Hands-on Experience with developing application in cloud platforms (AWS, Azure) or PaaS platforms (Vercel, OpenShift, Heroku, or similar offerings).
• Experience with database systems such as PostgreSQL, MySQL, MongoDB, or similar offering from cloud providers.
• Experience with microservices architecture or serverless computing is preferred.
• Strong communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Familiarity with runtime technologies (ECS, Lambda), and infrastructure-as-code (Pulumi, Terraform) is advantageous.
• Familiarity with DevOps tools and practices, including Docker, and CI/CD (e.g. GitLab CI/CD, Github Action) is advantageous.
• Familiarity with implementing AI/ML based application, BI solution, Data warehouse, analytics, or visualisation is a plus.
• Certifications such as AWS Certified Developer or AWS Solutions Architect is a plus.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Deliver superior End User Experience while ensuring a managed, secure End User environment 

• Support various LOB users through direct end-user support or through projects that deliver changes to the end-user environment

 • Assist the Service Delivery Team in keeping desktops in compliance with Bank standards Work with LOB to identify and proactively manage applications to ensure a well maintained and managed end user environment

 • Handle end-to-end Desktop refresh and replacement initiative and timely removal of Not Permitted Technology 

• Handle user questions, incidents and requests. Tracking, measuring, and escalating as appropriate

 • Adhere to industry and corporate standards and best practices while maintaining a high level of efficiency 

• Assist with patching and upgrading end user devices 

• Address quality and schedule conflicts 

• Availability for ad-hoc work after hours and on weekends where necessary

 • Ability to work in a high-pressure, fast moving environment 

 • At least 5 years of experience in all phases of desktop operating system support, implementation, and maintenance, preferably in the financial sector

 • At least 3 years’ experience on trading floor experience with Bloomberg, Reuters & trading platforms 

• Knowledge of desktop operating system and infrastructure required to implement and support enterprise deployments

• Knowledge of Desktop Services security and access standards and practices 

• Basic understating of networking and server technologies

 • Proficient in supporting a Windows 7 desktop environment & Microsoft suit of applications 

The team:

The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support.

What your day will look like:

Technical Support:

• Use software tools to diagnose and solve complex issues and service outages
• Conceptualize and articulate ideas clearly and concisely
• Resolve problems in compliance with established processes
• Ensure timely escalation of critical customer related issues through proper channels
• Ensure timely resolution of customer issues
• Collaborate with other Technical Support specialists and R&D engineers
• Develop and maintain a strong relationship with new and existing customers
• Develop and maintain an extensive working knowledge of Genetec's solutions
• Contribute to the evolution of our software and Support processes
• Participate in the elaboration of technical documentation and knowledge base article
• Properly document issues encountered in the field in the Genetec trouble ticket system and customer relationship management (CRM) tool

Field Support:

• Perform installation, audit, assessment, maintenance, and technical support of Genetec systems on customer premises
• Provide on-site and off-site professional services to Genetec customers, including proof-of-concept, on-site technical support, system deployment and commissioning, training, audits, and status assessments and will act as a general liaison between Genetec and its customers
• Define product and functional requirements based on customer feedback and facilitate new product development work specific to the customer
• Provide an open forum for questions regarding strategic plans, best practices, and advice on upgrades special concerns, and ad-hoc consulting for software implementation, integration, training, and change requests

About you:

• Minimum Diploma/Degree in Computer Sciences, Computer Engineering, Electronics or equivalent
• 3-5 years working experience in a related role
• Strong analytical and troubleshooting skills in both hardware and software
• Flexible, with a “can do” attitude, able to multitask, with an ability to manage priorities
• Experience in customer service, technical support, and project management
• Strong sense of urgency with a desire to constantly learn and evolve at the same pace as the software
• Strong team player while possessing the autonomy to manage his own workload
• Experience in physical Security environment
• CCNA qualification
• Fluent and proficient in verbal and written communication in English
• Any other languages will be considered a strong asset
• Must possess a valid driver’s license and passport
• Capacity to travel up to 35% for field engineering assignments

Technical Requirements:

• Excellent administration and troubleshooting knowledge of the various Windows operating systems (Active Directory, file sharing, IIS, clustering, GPO, performance monitoring, etc.)
• Excellent knowledge of networking principles and IP protocols
• Experience with networking equipment configuration and troubleshooting (switches, routers, etc.)
• Experience working with a video security system over IP – CCTV system or Access control.
• Experience working with SQL databases
• Clear understanding of TCP, IP and UDP protocol stack
• Understanding of network storage (SAN, NAS, iSCSI) principles and best practices
• Understanding of server virtualization concepts

Great if you have:

• Programming experience with C#, Visual Basic, VBScript, PowerShell, or similar technologies
• Microsoft SQL Service administration experience
• MCSE, SQL Server, VMware, or similar technical professional certifications
• Deployment and troubleshooting of security systems such as:
• CCTV (IP cameras and encoders, video matrices, DVRs, etc.)
• Access control systems (administration of software, reader, controller, wiring, etc.)
• License plate recognition system and concepts

Let's talk perks!

• Attractive compensation package
• Work-life balance with a flexible working schedule

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more.  

Our vision is to extend human experience beyond reality through innovations in technology and entertainment. We are game changers.  

The Role 

As a Software Engineer (Unity) at Refract Technologies, you'll have a direct hand in shaping our groundbreaking virtual sports products. Your role will see you devising solutions to complex programming challenges, tapping on your knowledge of the Unity engine. 

You’ll be joining a collaborative team – working hand-in-hand with our product and quality assurance teams throughout the entire development lifecycle of each product. 

If you’re excited about pushing the boundaries of what technology can do, and know Unity like the back of your hand – we'd love to speak with you! 

What You’ll Be Doing 

• Develop core features, services and systems for our products utilising Unity, and integrating with internal and external shared services.
• Work on technical designs and architectural solutions for software and hardware components, ensuring scalability and performance.
• Maintain close collaboration and communication with the Product Team to ensure development is aligned with overall feature and product goals. 
• Contribute to the building of real-time networking, and multiplayer functionalities for our game products. 
• Work with the Quality Assurance Team to write unit tests, conduct integration testing and validate software and hardware functionality.
• Participate in code reviews to ensure code quality, consistency, and adherence to coding standards.
• Provide perspective in design discussions to highlight opportunities and potential issues from the programming vantage point. 
• Maintain proper documentation at every interval of the project (APIs, algorithms and design decisions) ensuring continuity and clear propagation of information. 
• Use version control systems to manage source code.
• Mentor junior engineers and provide design guidance on new features. 
• Self-manage programming tasks and coordinate with the production team. 
• Assess new market trends, features, technologies, and emerging techniques to stay competitive. 

Skills and Experience Required 

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience). 
• Understanding of all game development disciplines and their inputs into the content pipeline. 
• End-to-end involvement in the game development lifecycle - from conceptualisation to shipping. 
• Extensive knowledge of Unity and C#. 
• Experience leading a development team. 
• Exposure to an AGILE environment. 
• Be a self-motivated team player with a positive attitude and strong work ethic. 
• Ability to self-manage when given prioritized goals and objectives. 
• Seek out opportunities to improve technically and professionally. 

Significant Add-Ons 

• A burning passion for gaming,, sports and/or software development.
• An interest in technologies like VR/AR/MR.

While a rough salary range has been indicated, this will be variable based on the candidate proficiency and experience.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Health & Co-Development Business Unit is looking for Software Engineer

Internal Code: HC026

What will you do?

• Build prototypes to demonstrate technology opportunities.
• Design system architectures
• Write production quality code.
• Manage deployments to cloud and (occasionally) on-premises infrastructure.
• Learn and share knowledge in a multi-disciplinary team.

What are we looking for?

• Minimum 2 years of experience with modern web applications using JavaScript, Python, Ruby) and a compiled language (statically typed like Golang, Rust)
• Experience with modern web applications in JavaScript (ES 5/6)
• Experience in creation/maintenance of APIs using Node.js and/or front-end development with React.js is highly advantageous.
• Experience with DevSecOps
• Experience in automated testing using JavaScript testing frameworks/libraries such as Karma, Mocha, Chai and Sinon is advantageous.
• Experience with database management/usage (both relational and non-relational) and handling of data in different environments is advantageous.
• Experience in feature testing using a Selenium-based framework; tooling processes for modern web applications using Webpack and Gulp is a nice bonus.
• Experience in using Docker containers, development of CI/CD pipelines, and deployment using cloud services such as AWS/PasSes/your own private servers is a nice bonus.
• Experience in the software development lifecycle in an Agile context or Scrum is a plus point.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

• Assist SRE to manage team of the site supervisors

• Site supervision/inspection of construction works

• Liaise with all parties involved in the project

• Monitor and ensure all works carried out as per specification/approved construction drawings

• Maintain & control site records as per BCA requirement

• minimum four (4) years of relevant experience as a civil engineer

• To lead a group of Production Technicians in the safe and smooth running of the production.
• To assist the Process Engineer to conduct activities and projects to optimize operation during Shift to achieve operational and cost-efficiency.
• To troubleshoot plant/equipment/quality issues and recommend counter-measures.
• To monitor and ensure plant equipment integrity and reliability.
• To assist the Process Engineer to support Shift operation by providing suitable operating conditions for stable plant operation and product quality control.
• To train and develop team members.

• Applicants should possess a Degree in Chemical Engineering or its equivalent
• Applicants should have knowledge of process control and troubleshooting, and hands-on knowledge of plant equipment and instrumentation.
• Essential prerequisites include good analytical and technical report writing skills, ability to be a team player with leadership, initiative, drive & commitment, ability to take the pressure, and able to communicate well with other

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Permanent position, Salary up to $3,300 with AWS + Bonus
• Chemical Manufacturing Plant, Jurong Island
• Transport Provided at the designated area
• 12 Hours shift role (8am - 8pm/ 8pm - 8am)

Job Description

• Execute and manage the project and take full responsibility for the quality of work produced by himself/herself, the team and sub-contractor(s), including Projects and Documentation
• Engineering design, configuration, calculations, drawings and documentation for the systems.
• Installing, configuring, testing and maintaining operating systems, application software and system management tools.
• Conduct FAT for equipment and sub-system, design operation and deployment procedures
• Perform on-site acceptance tests with customers/end-users
• Perform on-site acceptance tests with customers/end-users
• Provide timely post sale support.

• Requirements:
• Degree with at least 3 years or Diploma with at least 5 years with proven track records.
• Any disciple in Engineering, related field, or equivalent technical domain or work experience
• Strong organisation skills and meticulous
• Team player with good communication and interpersonal skills
• System knowledge such as RFDF, EOIR & Radar will be added advantage
• Candidates with more than 5 years experience will be considered for a Managerial role.
• Only Singapore Citizens need apply