The Director of IT is responsible for the supervision and handling of day-to-day IT operations. The Director of IT ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.

Primary Responsibilities

Hotel IT Operations and Infrastructure; Including but not limited to

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Evaluate, recommend, plan and implement IT related projects for the Hotel.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to Accor Focus Guide and The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.
• Manage system changes with appropriate support staff to ensure uninterrupted services.
• Maintain inventory of all equipment, software and software licenses (not limit to computers and laptops).
• Includes IT Data Protection, Data back-up, PCI compliance and security according to Accor Policy and Procedures.
• Maintenance contracts are reviewed and put in place for IT systems.
• IT Capital and Operational Expenditure planning (Budgeting, Forecasting and Accruals).
• Conduct PCI training.
• Ensure users are aware of Support processes, Corporate Help Desk.
• On-site technical resource during business hour:
• 8.30am – 6.15pm Monday – Friday
• Required onsite support over special events to be planned accordingly
• Attend operational meetings daily 9.00am

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new colleagues.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedure.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management.

Candidate Profile

Knowledge and Experience

• Diploma in Information Technology
• Minimum 4 years of relevant experience with at least 1 year in a similar capacity and in hotel industry
• Good reading, writing and oral proficiency in English language
• Proficient in MS Excel, Word, & PowerPoint
• Knowledge of Windows Operating System

Competencies

• Good communication skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Well-presented and professionally groomed at all times

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Summary

Dsg is looking for a passionate candidate to join the Industry division, reporting to the Deputy Director or Director. As an Assistant Director, you play a vital role in helping Singapore design businesses innovate to remain competitive and internationalise for growth. You will lead a team to work closely with the Singapore design industry and related design stakeholders to develop and curate programmes, and provide holistic support for designers.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. Dsg is a subsidiary of the Singapore Economic Development Board.

About the Industry Division

The Industry division develops strategies and programmes to strengthen the business competitiveness of the Singapore design sector in the global market. We achieve this through supporting the building of unique value propositions for the design industry with in-depth research, augmenting business capabilities of designers and design firms, and profiling the design sector for internationalisation opportunities.

Responsibilities

This role reports to the Senior Assistant Director or Deputy Director of the Industry division and your responsibilities include but are not limited to:

• Engaging leading local and global designers and design consultancies to learn about their capabilities and best practices, keeping your finger on the pulse of the industry, and learning how they can be best placed to bring value to Singapore.
• Engaging Singapore design businesses, at all stages of growth, to develop an in-depth understanding of Singapore design and its evolving business needs, aspirations and business challenges.
• Working closely with key stakeholders to identify appropriate cross-collaborations in developing the industry and providing holistic support. Key stakeholders include other divisions within Dsg, Institutes of Higher Learning, government agencies, design trade associations, and other leading industry players.
• Be continually aware of global design and business trends to assess appropriate interventions in a rapidly changing business landscape so that Dsg can appropriately support the development and implementation of strategies for Singapore design businesses in internationalising.
• Structuring and implementing programs and initiatives at the systems level to support Singapore design businesses and designers in experimenting, innovating, building business capability, and creating unique value propositions, while also addressing skills gaps through Pre-employment Training (PET) and Continuing Education and Training (CET) to capitalize on growth opportunities and remain competitive.
• Regular reviewing of strategies, programmes and projects to identify areas for improvement and/or developing new initiatives to support existing or new business sectors adopt design.
• Developing annual workplan and budget requirements, and monitoring overall progress and achievements.
• Undertaking Dsg special projects, where relevant.

Requirements

• At least 8 years of relevant experience in business development, industry development or design management with a strong background in creating and carrying out strategic initiatives for business growth.
• At least 3 years of experience in leadership roles. Ability to lead and motivate teams, foster a collaborative environment, and manage stakeholders. Skills in coordinating efforts across various divisions to drive results through strategic oversight and collaboration.
• Have a background or degree preferably in business management, design management or any design-related fields.
• Client-management experience in a design or creative agency and/or public sector experience in industry engagement programmes and strategies.
• Experience in project management and procurement, a bonus.
• Familiarity with the design and creative ecosystem, especially in Singapore, a bonus; be able to think and operate at systems level and also at firm level.
• Strong written and oral communication skills.

In addition, we are looking for:

• A curious individual who delights in acquiring knowledge, with a keen interest to understand diverse design and business trends/needs, and finds great joy in joining dots.
• Ability to zoom-out and zoom-in: zoom out to understand the broader strategy and goals of an organisation or initiative, and zoom in to help address potential roadblocks and challenges in implementation.
• A great collaborator, who loves to connect with others and build strong relationships, and with the ability to develop trusted working relationships with stakeholders, colleagues, and clients, to co-create solutions.
• A team player, supportive of colleagues when they need a hand to keep projects running smoothly.
• A multi-tasker who is organised, detail-oriented and hands-on.

PlayFACTO @ Bukit Timah located at King's Arcade is looking for experienced and passionate Student Care Teachers to join our team! Positions are available immediatly for the right candidates.

PlayFACTO School is the leading student care provider in positive holistic education and after school care for students of P1-P6. As a Student Care Teacher with PlayFACTO, you will help develop student’s hearts and minds using our unique positive education framework, daily enrichment programmes, and guided assistance of each student's Primary homework assignments.

If you are a passionate educator looking for a fun and engaging environment where you can help your Primary students develop high calibre character and educational foundations for their future, we'd like to hear from you!

Come JOIN US and make difference in student’s lives at PlayFACTO @ Bukit Timah!

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.
We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.
Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.
For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences,and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.
The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch pointsthat are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially forchallenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduceincomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!
Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

Job Description

The Student Services (SS) Department would like to invite individuals who has a passion for Customer Service to apply for this role. The shortlisted candidate will be supporting the department in delivering efficient and effective services to our students via 3 contact channels (i.e. phone calls, emails and walk-ins).

• Handle and ensure student enquiries and feedback received via phone calls, emails and walk-ins at the Student Services counter are attended to and resolved within the Service Level Agreement.
• Work with various departments and schools to provide guidance and advice on programmes to students, and to assist on students’ requests.
• Maintain the Student Portal and ensuring information are up to date.
• Provide administrative support (i.e., stationeries requisition, department roster, prepare statistics and report, etc), and facilitate events and activities support.
• Assist with University-wide activities support.

Job Requirements

• Degree in any discipline (Diploma holders with relevant customer service experience will also be considered)
• Preferably bilingual in English and Mandarin as the incumbent is required to respond to queries in Mandarin for our Chinese programmes.
• At least 1 year working experience.
• Call centre experience will be an advantage.
• Mature, meticulous and possesses a high level of discretion and integrity.
• Good communication and interpersonal skills.
• Able to commit in overtime work (up to 9.30pm) when required and during Peak periods of the University calendar.

Key Responsibilities:

• Develop and implement comprehensive legal and compliance policies and procedures across the organization.
• Conduct regular risk assessments and implement appropriate mitigation strategies.
• Support the launch of new products and services, ensuring they meet regulatory requirements.
• Oversee the company’s compliance program, ensuring activities are executed effectively and meet all regulatory requirements.
• Provide strategic legal advice to the executive team on all significant issues affecting the company.
• Manage corporate governance and ensure compliance with all statutory and regulatory obligations.
• Review and revise business agreements, public announcements, terms and conditions, etc.
• Lead internal audits and investigations, respond to external audits, and manage any litigation or regulatory actions.
• Coordinate with various department heads to ensure that company practices are in alignment with legal and regulatory frameworks.
• Train and supervise the legal and compliance department staff, ensuring high levels of performance and professional development.
• Stay abreast of changes in laws that affect the company’s operations and strategic initiatives.
• Represent the company to external stakeholders and regulatory bodies.
• Lead KYC, CDD, and AML related work, ensuring accurate KYC/CDD records.
• Identify & escalate risks to management, when necessary.
• Support the effectiveness of the firm's compliance monitoring program - i.e., reviewing of marketing materials, monitoring of clients correspondence, provide oversight into staff's trading activities, conducting investment compliance monitoring to ensure the firm's business is compliant with regulatory requirements.
• Conduct compliance and regulatory training to internal staff.
• Contribute to the investment portfolio risk analysis and monitoring.

Requirements:

• Bachelor degree or higher in Law, Finance, Business Administration, or a related field.
• Minimum of 8 years of relevant experience in experience in regulatory compliance and AML/CFT within financial institutions,
• Strong knowledge of MAS regulations and the Securities and Futures Act.
• Interest in the crypto industry and a willingness to stay informed about industry trends and developments.
• Proven experience in managing compliance within a complex organizational structure.
• Excellent negotiation, communication, and presentation skills.
• Demonstrated ability to think strategically and provide leadership across multiple levels of an organization.
• Multi-lingual skills (English and Mandarin) are a plus, given the need to work across different cultures and geographies.
• Ability to work independently and as part of a team.
• Professional certifications in compliance or AML/CFT are an advantage (e.g., ICA, ACAMS).

As an Assistant Manager, Regulatory Affairs, this role will be responsible for Singapore product registration, including regulatory, quality assurance and pharmacovigilance compliance. The ideal candidate will be responsible for providing strategic regulatory inputs to the business for new product submissions and launches, accelerate regulatory submissions / approvals, product lifecycle maintenance and post-market compliance. This position also supports regulatory intelligence and due diligence projects, as and when required. The incumbent reports to the Senior Manager, Regional Regulatory Affairs.

Key Roles and Responsibilities:

• Responsible person of Singapore for regulatory, quality assurance (QA) and pharmacovigilance (PV) compliance.
• Serve as the PV back-up personnel in SciGen.
• Responsible for evaluation, compilation & preparation of registration dossiers and preparing registration applications for Singapore.
• Liaise with Health Sciences Authority (HSA) on matters pertaining to regulatory activities, licenses, permits and audits.
• Ensure compliance in accordance with the HSA standard requirements of Good Distribution Practices (GDP) and GxP.
• Support regulatory intelligence and updates of the HSA regulations.
• Support Singapore product registration feasibility assessment and due diligence evaluation.
• Partner the Business Development team in assessment of registration potential for new portfolio.
• Attend to both internal and external audits conducted by internal / external audits certification body for GDPMDS, GDP and PV-related matters for Therapeutic Products, Medical Devices, Chinese Proprietary Medicine and Health Supplements.
• PV: Maintain and manage the PV systems, including to ensure incoming PV reports are collected, documented, collated and archived for accessibility at a single point.
• QA: Create, review and update Standard Operating Procedures pertaining to QA.
• QA: Liaise with manufacturers and clients on product complaints and any other QA issues.

Requirements:

• Registered Pharmacist holding a valid Practising Certificate with the Singapore Pharmacy Council is a must.
• Minimum five (5) years of relevant experience in pharmaceutical products and medical devices registrations.
• Good knowledge of regulatory processes and requirements for new submissions, Marketing Authorisation maintenance and variation submissions.
• Proficient in Common Technical Document (CTD) requirements.
• Regional experience, preferably in Asia Pacific countries, are a plus.
• Good written and verbal communication skills in English.
• Strong problem solving and analytical skills.
• Proactive and able to work independently as well as in a team.

Develop and execute a growth for China markets.

Identify, qualify , and cultivate strong relationships with key decision-makers across various industries.

Conduct market research and analaysis to identify new opportunities and trends.

Represent the company at industry events and conferences to build brand awareness,.

Strong leadership, communication, and interpersonal skills.

Demonstrate ability to build and maintain strong client relatioships.

A strategic thinker with a passion for driving growth and achieving results

Job Description

• Support the daily operations and schedule of the centre efficiently and effectively.
• Plan the daily programs, curriculum and activities according to School’s philosophy and practices.
• Maintain a culture of care and discipline among the pupils.
• Ensure pupil safety and well-being at all times.
• Supervise pupils during study, play, meals, recreation time within &/or outside the centre during outdoor activities.
• Establish academic rigour for pupils.
• Ensure homework completion and preparations for school assessment (including spelling, tests and exams).
• Assist in planning and carrying out weekly craft activities, outdoor games, indoor recreation and holiday programs together with the other colleagues.
• Establish good and regular communications with parents and provide support.
• Conduct oneself in mature and professional manner at all times.

Requirements

• Have a passion to work with children and their family.
• G.C.E. “O” level qualification.
• Relevant working experience and familiar with Primary School’s syllabus is a plus.

Working Hours

• Monday to Friday : 12.30 pm to 7 pm

Le Pub was created by combining the renowned Publicis Italy (“#1 Creative Agency in World” - Adweek 2021, “#2 Creative Agency in the World” at Cannes 2021, “Most Effective Ad in the world” – Kantar 2021) & best-in-class data, media and technology expertise from Publicis Amsterdam. We are expanding globally and Singapore is our strategic APAC Hub that is growing rapidly and we are looking for hungry and talented people.

We believe that brands can no longer merely communicate with consumers and must now earn their place in people’s daily lives. Stated differently – it’s about helping brands deliver real value (rather than messages). That’s why Le Pub is obsessed with creating innovative experiences that matter enough to “live in culture”. Fuelled by rich global data and powered by world-class creativity - Le Pub is where brands meet culture.

The most creative agency in the world

https://www.publicis.it/index.php/awards/

Have a look at the work.

https://www.publicis.it/index.php/portfolio/

What they say about us

https://www.publicis.it/index.php/category/news-en/

Le Pub is looking for a Strategy Director to join the team immediately. If you’ve got 8-10 years of experience in communications strategy, brand building and design brand experience/ customer journey– we’d love to hear from you.

Discipline overview

The Strategy Director is responsible for creating powerful visions and roadmaps for brands - bridging brand strategy, campaign planning, experience design and innovation. With a rich background in brand and communications planning + passion for innovation + obsession with popular culture, the director is a project leader and trusted advisor across the agency and client world.

Job Description

Your role as Strategy Director is defined by 3 key areas of responsibility:

1. Leading the strategic recommendation to build & grow brands to support client business growth:

• Provide strategic thinking and consumer insights suitable for developing Global Brand Communications/Platforms and Campaigns.
• Inspire, drive, and deliver strategic thinking and frameworks suitable for Tiger’s & Heineken’s overarching platforms and campaigns
• Have deep understanding of client business to provide consultant POV on what is the right things to do

2. Have gravitas and ability to Hold strategic conversations with senior clients, and define key priorities for the account to support the growth agenda.

• Champion strategic direction and elevate creative output on the account.

d. Via annual planning conversations to help define priorities for investment and what is required to deliver this

e. Via strategic approach for global and regional campaigns that build a global brand yet are locally relevant. You will work closely with the local planning team and data points from local markets to ensure we have local insights reflected in our global campaign where applicable

f. Lead the integration of capabilities and external partners to deliver a seamless campaign ecosystem

g. Via giving creative direction that delivers the most effective expression of the aligned strategy on the brand & campaign. Working closely with the creative and account team to inspire and shape the work to our global standard

h. Inspire and elevate creative work for the brands

3. Be the brand governance for local markets:

a. Involve in local campaigns and support strategic rigour as well as inspire and elevate creative outputs.

b. Provide guidance for local implementation of the global campaign and beyond to ensure brand consistency yet apply what works well locally to achieve success

c. Review and support the strategic direction and creative output for local campaigns (done by local markets)

Expectations as a member of our LePub global planning community

● You believe passionately in the power of Creativity-Data-Culture. You are curious about what’s happening worldwide and within your client business & consumers. You have a keen perspective on Brands vs Culture, inspiring the team & clients with your thought leadership and best practice in building meaningful brands in culture.

● Your ideas and voice will be heard, respected and protected with passion. Ideas are not disposable commodities; they are our most precious assets

● You will be tested and challenged, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Qualifications

● Require 8-10 years experience in a modern advertising agency (digital, integrated comms, content, Social, Activation)

● Strong strategic thinking and experience delivering successful integrated communications

● Has experience working on the global, and regional business is preferred

● A proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations

● Exceptional written and verbal communication skills with the ability to communicate with all levels of employees

● Highly organized with a keen sense of attention to detail

● Exceptional initiative and follow-through skills

You excel in:

· Presenting compelling stories

· Understanding problems and opportunities from various lenses

· Developing territories and inspiring teams around them

· Working in multidisciplinary teams

· Designing and facilitating workshops

· Navigating agency and client dynamics

Le Pub was created by combining the renowned Publicis Italy (“#1 Creative Agency in World” - Adweek 2021, “#2 Creative Agency in the World” at Cannes 2021, “Most Effective Ad in the world” – Kantar 2021) & best-in-class data, media and technology expertise from Publicis Amsterdam. We are expanding globally and Singapore is our strategic APAC Hub that is growing rapidly and we are looking for hungry and talented people.

We believe that brands can no longer merely communicate with consumers and must now earn their place in people’s daily lives. Stated differently – it’s about helping brands deliver real value (rather than messages). That’s why Le Pub is obsessed with creating innovative experiences that matter enough to “live in culture”. Fuelled by rich global data and powered by world-class creativity - Le Pub is where brands meet culture.

The most creative agency in the world

https://www.publicis.it/index.php/awards/

Have a look at the work.

https://www.publicis.it/index.php/portfolio/

What they say about us

https://www.publicis.it/index.php/category/news-en/

Le Pub is looking for a Strategy Director to join the team immediately. If you’ve got 8-10 years of experience in communications strategy, brand building and design brand experience/ customer journey– we’d love to hear from you.

Discipline overview

The Strategy Director is responsible for creating powerful visions and roadmaps for brands - bridging brand strategy, campaign planning, experience design and innovation. With a rich background in brand and communications planning + passion for innovation + obsession with popular culture, the director is a project leader and trusted advisor across the agency and client world.

Job Description

Your role as Strategy Director is defined by 3 key areas of responsibility:

1. Leading the strategic recommendation to build & grow brands to support client business growth:

• Provide strategic thinking and consumer insights suitable for developing Global Brand Communications/Platforms and Campaigns.
• Inspire, drive, and deliver strategic thinking and frameworks suitable for Tiger’s & Heineken’s overarching platforms and campaigns
• Have deep understanding of client business to provide consultant POV on what is the right things to do

2. Have gravitas and ability to Hold strategic conversations with senior clients, and define key priorities for the account to support the growth agenda.

• Champion strategic direction and elevate creative output on the account.

d. Via annual planning conversations to help define priorities for investment and what is required to deliver this

e. Via strategic approach for global and regional campaigns that build a global brand yet are locally relevant. You will work closely with the local planning team and data points from local markets to ensure we have local insights reflected in our global campaign where applicable

f. Lead the integration of capabilities and external partners to deliver a seamless campaign ecosystem

g. Via giving creative direction that delivers the most effective expression of the aligned strategy on the brand & campaign. Working closely with the creative and account team to inspire and shape the work to our global standard

h. Inspire and elevate creative work for the brands

3. Be the brand governance for local markets:

a. Involve in local campaigns and support strategic rigour as well as inspire and elevate creative outputs.

b. Provide guidance for local implementation of the global campaign and beyond to ensure brand consistency yet apply what works well locally to achieve success

c. Review and support the strategic direction and creative output for local campaigns (done by local markets)

Expectations as a member of our LePub global planning community

● You believe passionately in the power of Creativity-Data-Culture. You are curious about what’s happening worldwide and within your client business & consumers. You have a keen perspective on Brands vs Culture, inspiring the team & clients with your thought leadership and best practice in building meaningful brands in culture.

● Your ideas and voice will be heard, respected and protected with passion. Ideas are not disposable commodities; they are our most precious assets

● You will be tested and challenged, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each other

Qualifications

● Require 8-10 years experience in a modern advertising agency (digital, integrated comms, content, Social, Activation)

● Strong strategic thinking and experience delivering successful integrated communications

● Has experience working on the global, and regional business is preferred

● A proven track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situations

● Exceptional written and verbal communication skills with the ability to communicate with all levels of employees

● Highly organized with a keen sense of attention to detail

● Exceptional initiative and follow-through skills

You excel in:

· Presenting compelling stories

· Understanding problems and opportunities from various lenses

· Developing territories and inspiring teams around them

· Working in multidisciplinary teams

· Designing and facilitating workshops

· Navigating agency and client dynamics

he Opportunity

As a manager, the function of an Associate Director Regulatory Affairs, APAC (Asia Pacific) is to combine knowledge of scientific, regulatory and business issues to enable products that are developed, manufactured or distributed to meet required legislation. Additionally, the individual may develop and supervise regulatory professionals. The individual has department level influence and is generally recognized as an expert resource both within Abbott and externally. The individual may comment on changing regulations and guidance, interface with outside regulatory agencies and trade associations and provide executive management with regulatory metrics/information. The individual may ensure that data are identified, obtained and effectively presented for the registration of products in APAC.

What You’ll Work On

• Identify need for new regulatory policies, processes and SOPs in APAC and approve them.
• Develop and advance the organizations policy and procedures for regulatory affairs and compliance to establish a compliant culture.
• Anticipate regulatory and related obstacles and emerging issues throughout the product lifecycle.
• Analyze and compare regulatory outcomes with initial product concepts and recommend future strategies and actions.
• Develop APAC regulatory strategies and update based upon regulatory changes.
• Conduct regulatory due diligence for potential and new acquisitions and advise management.
• Utilize technical regulatory skills to propose strategies on complex issues.
• Integrate regulatory considerations into the APAC product entry and exit strategy.
• Recruit, develop and manage regulatory professionals.
• Provide guidance for resource and development planning
• Approve regulatory filing strategies based upon proposed preclinical, clinical and manufacturing charges.
• Review and approve labeling to ensure compliance.
• Represent regulatory affairs in product recall and recall communication process in APAC.
• Provide strategic input and technical guidance on regulatory authority queries.
• Oversee processes involved with maintaining annual licenses, registrations, listings and patent information.
• Create project plans and timelines.
• Lead cross functional groups in the development of relevant data to complete a regulatory submission.
• Develop and communicate a vision for the organizational unit assigned.
• Administer/meet regulatory requirements to achieve excellent compliance status with no enforcement actions.
• Negotiate with regulatory authorities during the development and review process to ensure submission approval.
• Write and edit technical documents.
• Ensure compliance with product post-marketing approval requirements
• Review and approve advertising and promotional items to ensure regulatory compliance.

Required Qualifications

• Bachelor's Degree, preferably in science, math or medical fields
• Minimum 10 years’ experience in a regulated industry.

Preferred Qualifications

• Masters in technical area or MBA
• Minimum 5+ years’ experience in regulatory affairs.
• Experience working with Medical Devices, software, or combination products.
• Experience working in supporting APAC region.
• Ability to communicate both orally and in writing in Chinese, Japanese and/or other Asian language.
• RAPS Certification.

Space Matrix Design Consultants is seeking a dynamic thought leader to be our Associate Director - Client Solutions. The new Associate Director - Client Solutions will be a key influence in client development & management strategy in the region.

In Brief:

• You will be a key influencer in client acquisition, development & management strategy for Singapore Client solutions.
• You will consult and showcase our value proposition to existing and prospective clients and recommend the right business and workplace solutions.
• You will work towards achieving financial goals set by the organization in order to meet the team and individual sales target.
• You will collaborate with the studio design heads and other functions for ongoing projects and new pitches in line with the value proposition to the client and the winning strategy developed by you along with the key stakeholders. Also, work closely with the team to check if client needs and strategy are being incorporated in the design and submission.
• Identify new workplace trends as well as new partners to engage with by remaining current on industry trends, market activities, and competitors.
• Prepare and present reports to senior management as and when needed for discussion around health of the client solutions performance in Singapore
• Work closely with your international peers at Space Matrix to share best practices, leads and deals and client account information and opportunities.
• Propose innovative approaches and strategies to further strengthen the presence of Space Matrix in Singapore and position the company for a larger market share

Job requirements

• You are an eminent professional in the regional Workplace industry with a strong network with the industry.
• You have a track record of achieving financial targets in a sustained manner.
• You have a degree/experience in Architecture/Interior design or project management and experience of corporate interior projects with at least 15 years in B2B business development in the workplace industry.
• You are passionate about impacting ‘industry leading thinking’ in workplace design and execution and stay abreast of trends and competitive positioning.
• You have excellent communications skills and ability to build trust and collaborative relationships (both internally and externally).
• You are comfortable with ambiguity, have high learning agility and problem solving skills.
• You are passionate about the future of Workspaces and have the persistence and the perseverance to bring the best solutions for the customer.
• You will abide by Space Matrix values Teamwork, Integrity and Excellence

About Us:

For more details, please visit our website : www.spacematrix.com