A school based student care centre located at Sengkang is looking for a student care teacher.

Responsibilities:

- Supervise students in a classroom setting (especially upper primary students)

- Coach School Homework and test spelling

- Conduct Enrichment lessons

-Passion for teaching-Nurture and care for the students

- Warm and caring

- Good team player

- Patient

Undergraduates are welcome to apply too.

Working Hours :

School Term -

Monday to Friday (12pm - 7pm)

School Holiday -

Mondaty to Friday (rotating shift between: 7.30am - 7pm)

PART TIME STUDENT CARE TEACHER

Salary:

$8-9/hr

Work hours / Duration:

Monday - Friday, 1pm-6pm - Part Time

Location: Sengkang

Job Description:

Description

-Assist in daily classroom activities and ensure the well-being of the students
-Guiding primary school students with their school homework and co-curriculum activities

-able to assist with admin and WhatsApp messaging

Requirements:
-Able to commit for a minimum of 1 - 3 months with no experience needed (students waiting for A level result are welcome to apply)
-Good personality, patient, and friendly

What You'll Do:

Develop and implement creative plans that help us hit our goals and keep everything aligned. Oversee daily operations in the events department to ensure smooth sailing for all our events
Review and enhance our processes quarterly to boost efficiency, cut costs, and elevate event quality. Bring your best practices in event management, logistics and resource handling!

Leverage the latest tech and innovation solutions to streamline operations and minimise risks
Oversee the planning and execution of all events, making sure they're on time, within budget, and meet our high standards

Work closely with the general manager, project managers and business development manager to align all event aspects with clients' and organisation goals
Approve and monitor event-related spending and keep our financial records on point. Discover ways to save money without compromising on quality.

Guide and support the project team, providing direction and developing training programs every six months to level up their skills
Conduct quarterly reviews of team performance and give helpful feedback to keep everyone on track

Advise project managers to ensure client needs and expectations are met for every event.
Keep the senior management in the loop about operational performance, including event results, budget status, and any challenges every quarter. Join all post-event meetings with project managers to share insights

What We're Looking For:

8+ years of experience in event management in a fast-paced environment

Proven leadership skills, with the ability to inspire and guide a diverse team

Strong project management skills and experience in managing budgets Excellent communication and interpersonal skills

Ability to juggle multiple projects while keeping your cool and creativity flowing

Proactive and adaptable, with a knack for problem-solving

The Senior Director, Client Success is a leadership role, responsible for managing a team of Client Success Managers who build post-sales relationships with clients to drive and increase adoption and utilization of company products and services.

This role is accountable for leading and managing the identification of opportunities and closing of additional revenue from assigned clients, including upselling and cross-selling of related products/services, client renewal, and retention results.

The Senior Director, Client Success ensures that the Client Success Management strategy is achieved by driving in-contract growth and renewals (with minimum churn). This is in pursuit of revenue and gross profit targets (for contracts within the Client Success Management account base) set out in the go-to-market services strategy.

This role is required to work in partnership with sales and client/service delivery management teams to deliver in-contract growth and a successful on-time renewal as the primary customer contact point.

Core Duties and Responsibilities

• Accountable for the achievement of services revenue and gross profit targets for the region through - In-contract growth by up-sell / cross-sell of service offerings within the Client Success managed account base; On-time renewals (with minimal client or price churn) for either all contracts within their region or those within the Client Success managed account base.
• Leads a team of Client Success Management professionals (Client Success Specialists and potentially Client Success Country Leads) in delivering strategic Client Success Management objectives.
• · Provides mentoring, coaching and manages the performance and professional development of their team of Client Success Management professionals.
• Continuously upskills and improves the capability of the Client Success Management professionals in line with Client Success Management strategy.
• Accountable for development of client contract strategies which are aligned to the overall Client Success strategy and objectives, ensuring these are developed and executed in a consistent manner.
• Works closely with Client Success Management professionals and other client-facing stakeholders to ensure consistent and effective client engagements.
• Remains constantly informed of major service delivery or relationship issues affecting key clients, intervening in the client engagement activities as required.
• Develops and maintains relationships with key strategic clients to promote the value of Client Success Management offer and enhances understanding of clients’ strategic needs.
• Contributes to the development of the global Client Success Management strategy and oversees resulting regional delivery programs.
• Ensures alignment to the Client Success Management operating model and strategy across the regional Client Success Management community.
• Drives proactive and collaborative membership of global Client Success Management community for their region, supporting practice initiatives and sharing local knowledge/best practice.
• Develops and maintains relationships with cross-functional stakeholders to promote/evangelize the Client Success Management agenda.

Knowledge, Skills and Attributes

• Ability to develop and maintain solid stakeholder relationships (across relevant cross-functional teams and within client environments where necessary).
• Excellent communication skills (verbal and written) coupled with good questioning skills.
• Significantly vast leadership skills and ability to drive standards of performance.
• Significantly vast understanding of financial statements and metrics, including revenue, expense control, and growth relative to market.
• Significantly vast ability to interpret complex data/reports, derive business insights and define relevant operating responses.
• Significantly vast understanding of organization's high-level operating model (how we work, and which functions are involved).
• Significantly vast understanding of the organization's services business and commercial service offerings available.
• Significantly vast knowledge and understanding of IT service environment, service operations and ITIL practices.
• Demonstrates a significantly vast understanding of and the ability to position “partnership” offerings.
• Significantly vast understanding of company approach to Client Success Management, including the strategic direction and operating model.

Additional Requirements

• Bachelor's degree or equivalent in business management or related field.
• Additional relevant vendor certifications are advantageous.
• Significantly vast demonstrable experience in a client-facing role in one or more of Sales, Service or Consultancy disciplines in a large scale (preferably multi-national) technical services company, such as a data center services provider, telecommunications and/or internet services provider or another similar technical organisation.
• Advanced subject matter and services product expertise within sales and operations.
• Advanced experience in a Managed Services and/or Outsourcing environment.

Key Responsibilities

• Implementing the HR strategy at the local level and ensuring the global HR calendar of activities is achieved within timelines
• Responsible to deploy global HR projects to the relevant region with focus on HR operations, compensation & benefits, compliance matter, employee’s engagement, talent management, career development, learning & development, performance management etc.
• Managing all HR related operation matters locally for the assigned countries in the hub in relation with: employment (from hiring to retiring), payroll, social security, fiscal regulations, legal matters, trade unions, people development etc., directly with their own team and/or through external consultants
• Providing support to Global HR Management team to ensure consistent global approaches and administration of HR Operations, both in terms of processes and systems/tools;
• Granting the operative coordination of main global HR processes, like salary review, performance appraisal, MBO assignment, budgeting, recruitment etc.
• Participating in projects to continuously improve HR systems, including testing and documentation (HCM); granting the system configuration for HR managed systems, properly customized to support the Global HR teams to manage HR Operations;
• Support in identifying system defects and assisting with process improvement opportunities, to include system enhancement testing, if required;
• Supporting International HR teams in driving ad hoc process improvement initiatives in support of company programs and standards;
• Granting the proper implementation of local learning & development programs such as, onboarding, people development, etc. cooperating with the dedicated Corporate Functions to ensure the proper implementation by the local hubs.

Education

• Bachelor’s Degree in Psychology or Business Administration / Finance Management or Law

Qualifications

• 10+ years of HR experience and exposure to different operational HR processes, preferable in international organizations
• Building and Developing Professional/Technical Knowledge : Specialist expert and building capability in own team (or has influence technical/professional over others)
• Change, Innovation and Responsiveness: Implement changes
• Communication and Influence: Communicate with impact and influence large groups of people
• Customer/Client Service: Respond appropriately
• Planning, Orgaizaing and Pro activity: Set medium to long term plans
• Result Focus: Ensure you team achieve their goals
• Teamwork and Leadership: Leading a team/project

Responsibilities:

1) Supervision of schoolwork for the students

2) Plan curriculum for the students

3) To teach all levels, primary school students

4) Ensure safety and fetching of students from school to student care centre

5) Regular feedback with parents regarding students' progress and behaviour

6) Basic administrative work assigned

Requirements:

1) Passionate and patient in helping children

2) Ability to work independently and willing to learn

3) A strong team player and receptive to changes

4) Teaching experience is preferred

Job Overview:

The Business Development Director will be responsible for driving growth, expanding market presence, and establishing strategic partnerships in the education sector. This role requires a seasoned professional with over 10 years of experience, including a minimum of 5 years in a leadership capacity. The individual will lead efforts to identify new opportunities, build relationships with key stakeholders, and manage the overall business development strategy, with a focus on expanding educational programs and services.

Key Responsibilities:
-Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry.
-Identify and pursue new business opportunities, including potential partnerships with schools, educational institutions, and other key players in the sector.
-Build and maintain relationships with clients, partners, and industry stakeholders in education.
-Lead the negotiation and closing of major business deals and contracts related to education services and programs.
-Collaborate with the marketing and sales teams to create go-to-market strategies for new educational products and services.
-Analyze market trends and competitors in the education space to adapt business strategies accordingly.
-Represent the company at education-related conferences and events to build networks and increase visibility.
-Monitor and report on the success of business development activities, adjusting strategies as needed.


Requirements:
-Bachelor’s degree in Business, Education, Marketing, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role within business development or education management.
-Proven track record of successful business development and revenue growth in the education sector.
-Strong leadership, communication, and negotiation skills.
-Ability to think strategically and make data-driven decisions.
-Strong network within the education industry and ability to build new connections quickly.
-Experience managing a team and working cross-functionally with other departments.
-Ability to thrive in a fast-paced, dynamic environment.

What You'll Do:

Develop and implement creative plans that help us hit our goals and keep everything aligned. Oversee daily operations in the events department to ensure smooth sailing for all our events
Review and enhance our processes quarterly to boost efficiency, cut costs, and elevate event quality. Bring your best practices in event management, logistics and resource handling!

Leverage the latest tech and innovation solutions to streamline operations and minimise risks
Oversee the planning and execution of all events, making sure they're on time, within budget, and meet our high standards

Work closely with the general manager, project managers and business development manager to align all event aspects with clients' and organisation goals
Approve and monitor event-related spending and keep our financial records on point. Discover ways to save money without compromising on quality.

Guide and support the project team, providing direction and developing training programs every six months to level up their skills
Conduct quarterly reviews of team performance and give helpful feedback to keep everyone on track

Advise project managers to ensure client needs and expectations are met for every event.
Keep the senior management in the loop about operational performance, including event results, budget status, and any challenges every quarter. Join all post-event meetings with project managers to share insights

What We're Looking For:

8+ years of experience in event management in a fast-paced environment

Proven leadership skills, with the ability to inspire and guide a diverse team

Strong project management skills and experience in managing budgets Excellent communication and interpersonal skills

Ability to juggle multiple projects while keeping your cool and creativity flowing

Proactive and adaptable, with a knack for problem-solving

Overview:

Our Healthcare client is seeking a dynamic and visionary Deputy Director/Assistant Director to spearhead our community health initiatives. This role offers an exciting opportunity to lead the development and execution of strategies that promote health and wellness across diverse communities.

Key Responsibilities:

• Innovative Strategy Development: Craft and implement cutting-edge strategies and frameworks for community health programs that drive real, measurable outcomes.
• Empowerment & Engagement: Design and roll out plans that empower communities to take proactive control of their health. Cultivate a vibrant culture focused on preventive care and healthy living.
• Strategic Partnerships: Forge and nurture strategic partnerships with grassroots organisations, social service agencies, and healthcare providers to enhance integrated care and improve overall population health.
• Leadership Excellence: Inspire and guide a talented team, ensuring they have the resources and support needed to thrive. Promote a collaborative and high-performance work environment.
• Impactful Initiatives: Develop and oversee initiatives that make a tangible difference in community health and integrated care, leveraging your expertise to drive success.

What We’re Looking For:

• Bachelor’s Degree in healthcare or business-related fields.
• A minimum of 10 years of relevant experience in healthcare, strategic planning, and partnership development, with at least 5 years in a leadership capacity.
• Proven strategic thinker with a track record of successful planning and execution.
• Exceptional writing, interpersonal, and communication skills.

For candidates with more working experience, they may be considered for more senior position

If you are ready to take on a challenging yet rewarding role in clinical operations, we want to hear from you! Please send your resume in Microsoft Word format by clicking “Quick Apply.”

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform that only short-listed applicants will be notified.

Carol Tan Choon Gek (Chen Chunyue)

Registration number: R23113984

EA Licence No: 12C6253

Shape young minds in a vibrant, nurturing environment!
Join our passionate team dedicated to holistic growth and innovative learning, located conveniently in Anchorvale.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Deliver engaging lessons, helping students grasp key concepts and complete their daily homework and spelling tasks.
• Supervise and care for primary school children (Primary 1 to 6), ensuring their safety and well-being from school to the student center.
• Communicate regularly with parents and caregivers about students’ behavior and learning progress.
• Maintain the cleanliness and hygiene of the center, ensuring a safe environment for all.
• Assist with ad-hoc duties as delegated by the Centre Head.

Requirements:

• Strong ability to guide all 4 primary school subjects: Chinese, English, Math, and Science. Proficiency in Mandarin is required to guide students in the Chinese language subject.
• A demonstrated work ethic, integrity, and a positive attitude.
• A genuine passion for working with children and supporting their growth.
• Previous experience teaching children, especially at the primary level, is preferred.

If you have the passion and commitment to excel in this role, we would love to hear from you.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Stay & Play Coming Your Way

Join the vibrant team at Aloft Singapore Novena by Marriott International!

Are you ready to work in a supportive and engaging environment? We're proud to have received three prestigious #SHRI 17th Singapore HR Awards for our exceptional workplace culture, employee experience, and learning and development initiatives. Join our team and experience the difference!

Job Summary:

The Director of Catering Sales is responsible for the operations and results of the Catering Sales department. This includes strategizing and leading the Catering Sales Team to achieve the budgeted revenue goals. Leading the team to provide our guests with specialized and personalized service for events and group accommodation management with responsibilities revolving around ensuring a smooth transition Pre-Sales to Post Event Phase. This can be achieved through effective account management and precise communication of event details to the Banquet Operations team. In addition, one of the key deliverables is to ensure optimum level of profitability achieved.

Job Responsibilities:

1. Meet or exceed individual and group catering sales target set by the management

2. Work closely with the Director of Sales & Marketing and Director of Sales in evaluating current and potential markets/trends, coordinate all activities to maintain and increase revenue through added business volume, maximizing the potential of function space and higher rates.

3. Maximize sales and upselling/cross-selling opportunities through soliciting new catering accounts and maintaining relationship with existing accounts

4. Building Successful Relationships that Generate Sales Opportunities (both internal and external)

5. Managing Sales Activities for the catering sales team (including sales calls, site inspection, telemarketing, generating proposals, agreements and follow up action)

6. To assist in the development and implementation of the annual business plan, by providing market and client feedback

7. Collaborate and communicate with the relevant departments to meet guests' requirements and to ensure high level of customer satisfaction is achieved

8. Timely and accuracy preparation of Group Resumes, Banquet Event Orders, Internal Reports and Billing

9. Drive Marriott Bonvoy membership to achieve the overall hotel goal

10. Participate in any trade events and projects being assigned on ad-hoc basis

YOUR ROLE

ST is hiring a Global Trade Compliance Leader for the Asia Region. This role, reporting to the GVP Head of Corporate Trade Compliance, will be responsible for managing and deploying ST Trade Compliance programs and providing strategic compliance leadership to the Region.

In this role, you will be responsible for:

• Driving the trade compliance governance strategy and execution in the Asia region.
• Managing the regional trade compliance programs, procedures, systems, risk assessments, audit plans and relationship with the authorities to ensure compliance with applicable Strategic goods/dual use control regulations.
• Managing other trade and customs compliance regional requirements and act as the escalation point to provide functional expertise and resolution.
• Provide expertise and guidance in support of Corporate Trade compliance initiatives and roadmap, including automation, training programs and continuous improvement.
• Partnering with regional leadership and key functions - including, Sales & distribution, Asia Business management, Manufacturing sites, Logistics, Outsourced manufacturing, Finance, Audit & Risk - to support company's growth and priorities in the region.
• Leading and inspiring a team of trade compliance professionals in multiple countries and jurisdictions in Asia, including China, Philippines, Hong Kong and Singapore.
• Overseeing the evolution of trade rules and due diligence requirements to ensure our trade compliance programs are effective in identifying and mitigating all related risks.
• Acting as ST principal SME within Regional trade associations and local regulators.

YOUR SKILLS & EXPERIENCES

• Minimum 10-year experience in trade compliance as manager or above
• Minimum bachelor's degree, Master preferred in related majors.
• Knowledge of SAP GTS preferred
• Proven record of experience in all core customs and trade subjects including Export Controls regulations, Customs Valuation, Customs rules of origin, ICC Incoterms.
• Knowledge of export controls & regulations in relevant Asian countries. Experience with US Export Regulations and EU dual use regulations required,
• Strong management skills to lead and coach a diverse group of regional trade compliance managers based in different countries.
• Strong leadership and communication skills

Medical Affairs Manager DC, Asia Pacific

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

That’s what makes us Roche.

A Medical Affairs Manager DC, Asia Pacific is an experienced people leader and strategic thinker that aligns country medical affairs objectives with regional and global direction to deliver on data generation, knowledge exchange/data communications and lead thought leader engagement. The MCCL develops and executes medical initiatives to support the medical strategy/medical plan and lead and develop the team of medical value partners in their country and/or cluster.

The Opportunity

• Be the trusted source of medical and scientific insights to the organization and provide medical insights for strategy development, initiatives and projects in the region
• Develop medical strategy, medical affairs plan and ensure the integration with disease strategy and alignment with commercial strategies from business and customer areas
• Identify, map and develop regional clinician KOLs in close collaboration with the affiliates and cross-functional teams; maintain the regional KOL database and tools; develop KOL engagement programs and drive guideline update and shape clinical practice with high medical value diagnostic solutions; build and maintain relationship with the top regional KOLs
• Develop medical education programs and contents; deliver and support the medical education initiatives and activities to clinicians and other healthcare stakeholders
• Identify the evidence gap, develop evidence generation strategy, initiate clinical and scientific studies in the region and drive publications and the use of the evidence in clinical adoption
• Provide medical and scientific insight to external stakeholders to support and address clinical adoption of diagnostic solutions, communicate and manage the off-label use upon unsolicited request - Develop medical affairs role and expertise of the APAC MSA community in the responsible disease area and drive the key initiatives of the APAC MSA community
• Provide medical and scientific support to commercial, market access, patient access and innovation activities as required - Provide training and education to internal stakeholders to build the awareness and expertise on the medical value of diagnostic solutions
• Provide medical governance to the development of medical content, review and approve medical and scientific contents in promotional materials.
• Be the APAC MSA interface with global CDMA to raise the needs of APAC and bridge the communication and collaboration between CDMA and APAC affiliates

Who you are

• You should holder a degree or higher in relevant major in medical and have at least 7 years of experience in relevant business function and industry.
• You should be able to travel at least 30% of the time.

Job Description

• Responsible for the day to day management and development of the retail pharmacy business to ensure that it meets the financial and operational KPIs set for the business incl.
• Growing sales and the footprint
• Driving operational excellence
• Continuously improving the value proposition of the community pharmacy etc.
• Set the company’s overall health and beauty (HABA) growth plan incl.
• Identifying new product trends and opportunities
• Working with suppliers, the merchandising team and other channel General Managers to drive HABA product sales across different retail formats etc.
• Drive the development and implementation of the strategy to increase the company’s mindshare and market share in wellness incl. driving the branding and marketing efforts, developing new products and services, test piloting new retail models/ formats online and offline

Required skills and qualifications:

• Proven success in a senior leadership role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Experience in conducting performance evaluations
• Strong working knowledge of operational procedures
• Bachelor’s degree (or equivalent) in business management or related field

We regret that only shortlisted candidates will be notified.

• Responsible for the facilitation of projects from planning to delivery by ensuring accurate preparation and execution of all project activities in accordance with both company and statutory requirements
• Manage scheduling and programming including labour and resources to ensure projects meet time, cost, safety and quality objectives
• Strategically plan and execute risk identification and change management
• Chair WSH committee and attend site meetings with relevant internal stakeholders to ensure regular reporting and effective communication of project information
• Lead and manage all staff on-site, ensuring proper execution of project operations to meet objectives and targets
• Establish and implement controls to ensure that safe work procedures and environmental control measures are implemented at the work site
• Monitor, control and coordinate site works with the operations team as well as contractors
• Develop and maintain good working relationship among all inter site staff at all level.
• Develop and maintain good working relationships with external stakeholders, including clients, consultants and contractors

Job Requirements:

• Degree in Civil / Structural Engineering / Construction Management or its equivalent
• Minimum 10 years relevant working experience
• Able to manage teams well and meet project timelines

Job Overview:

The Business Development Director will be responsible for driving growth, expanding market presence, and establishing strategic partnerships in the education sector. This role requires a seasoned professional with over 10 years of experience, including a minimum of 5 years in a leadership capacity. The individual will lead efforts to identify new opportunities, build relationships with key stakeholders, and manage the overall business development strategy, with a focus on expanding educational programs and services.

Key Responsibilities:
-Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry.
-Identify and pursue new business opportunities, including potential partnerships with schools, educational institutions, and other key players in the sector.
-Build and maintain relationships with clients, partners, and industry stakeholders in education.
-Lead the negotiation and closing of major business deals and contracts related to education services and programs.
-Collaborate with the marketing and sales teams to create go-to-market strategies for new educational products and services.
-Analyze market trends and competitors in the education space to adapt business strategies accordingly.
-Represent the company at education-related conferences and events to build networks and increase visibility.
-Monitor and report on the success of business development activities, adjusting strategies as needed.


Requirements:
-Bachelor’s degree in Business, Education, Marketing, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role within business development or education management.
-Proven track record of successful business development and revenue growth in the education sector.
-Strong leadership, communication, and negotiation skills.
-Ability to think strategically and make data-driven decisions.
-Strong network within the education industry and ability to build new connections quickly.
-Experience managing a team and working cross-functionally with other departments.
-Ability to thrive in a fast-paced, dynamic environment.

Requirements:

-At least 5 years of international business Experience

-Good knowledge on the real estate and construction landscape in Asia

-Experience managing business in Asia markets, in particular Vietnam

-Able to speak Vietnamese is a key plus but not a must

-Able to lead the company in strategic business decisions

-Able to plan for the company's expansion in local and international markets

-Able to execute and oversee business strategies as agreed and decided by management

-Able to manage and lead the company in expansion into international markets

-Able to manage and oversee company operations on a day to day basis

The position will be leading the global transformational and corporate development at CHARLES & KEITH Group of companies. He or she will play a pivotal role in shaping, architecting, orchestrating, and delivering the next phase of innovation and growth for the Group of companies.

The incumbent will hold a strategic role in the company, reporting to the C-SUITE principally the Chief Financial Officer, who is currently pivoting the organization-wide transformation strategies and implementation. This is a newly created transformation role to drive the key leadership such as C-SUITE, Directors, General Managers, and Heads of Divisions, as part of the mission for transformational leadership. He or she will design and develop the leadership mandate to envision, and effect changes pivotal to inspire creativity, propel growth and efficiency, drive purpose, and institutionalize operational excellence. The key success of the transformation will be the kaleidoscope of re-designing and re-engineering of processes, people practices, and procedures for continuous business innovation, sustainability, growth, and evolution.

As the evangelist of change, the incumbent will be the role model for change, inspiring people from all levels to cultivate and embrace new behaviors that are helping them to rediscover themselves, excel, and be more efficient in their roles. Humanizing technology, the incumbent will lead collaborations and build meaningful connections among people, processes, data, standards, technology, systems, culture, infrastructure, and resources. The incumbent will be responsible for leading managers in their day-to-day decision making so that they are not only playing support and consulting roles but also accountable for devising the approaches, processes, and decisions to achieve the overall long-range organization vision and mission as part of their tactical solutions in achieving short to mid-term individual and departmental goals. He or she carries the mandate to hone the skillsets of managers in getting work done efficiently and automating everything where possible to help managers progress, create new values, and be better versions of themselves. It is imperative for the incumbent to drive the senior leadership team like the CEO, COO, and Directors to be accountable and responsible for the development, addressing the setbacks, and transformation works required to effect evolution and achieve the desired change outcomes.

Job Responsibilities

• Translate business strategies into people, processes, culture initiatives and devise change or improvement relevant to accelerate performance and growth.
• Develop and lead people-driven innovation, strategy, business process re-engineering, and roadmap, in efforts to revolutionize the company and establish world-class standards and practices.
• Design and develop blueprints, governance, milestones, budgets, deliverables, timelines, measurements, and success metrics for change, including dashboards for monitoring at different levels and for different stakeholders.
• Design and execute the creation of desired organization structures, new operating models, communications, and capabilities as the enabler of strategic priorities and thrust, relevant for current and future growth.
• Diagnose business gaps, challenges, and anticipate possible push-backs undermining change and development, creating solutions to address those challenges and push-backs.
• Develop KPI, OKR, and relevant measurements for managers and critical positions to evaluate their performance, results, and impact for continuous improvements including creating challenging goals to disrupt the status quo.
• Address fixed mindsets, old, and counterproductive approaches.
• Manage teams and business units to implement desired transformation across functions including merchandising, technology, customer experience, supply chain, sustainability, talent development, and other priority areas. This includes reviewing and improving the organization-wide talent and people strategy.
• Identify opportunities to optimize individual and business performance through process enhancement, new technologies, and skills.
• Honing the skillsets and competencies of leaders and managers to coach, mentor, and manage business, team performance, and individual successes, personally or professionally. This includes coaching senior leadership, such as the CEO, COO, and Executive Directors on their professional and personal development.
• Communicate the transformation vision and keep senior leaders, employees, and relevant external partners abreast with the progress to inspire them with the change outcomes.
• Monitor and assess performance outcomes, identify corrective actions where necessary, and motivate the adoption of changes across the organization to drive performance and productivity improvements.
• Formalize and steer the strategic sustainability mission and agenda.
• Stay connected to digital, and fashion industry disruptions, emerging technologies, and trends to devise strategic thrusts.

Requirements

• 10+ years of overall experience in fashion, technology, e-commerce, and FMCG.
• Experience developing and executing multi-year strategic roadmaps
• Strong leadership abilities and stakeholder management skills
• Innovative, entrepreneurial mindset combined with pragmatic execution
• Excellent communication, storytelling, and influence capabilities
• Experience leveraging digital technologies to enable business model evolution
• Proven track record delivering complex, enterprise-wide change programmes
• Comfortable operating in a matrix environment with ambiguity
• Strong people operations skills
• Passion for fashion, customer experience, and creating joy for our community