Company Overview:
Mediwhale is an innovative healthcare startup at the forefront of integrating artificial intelligence and non-invasive systemic disease risk assessment to advance medical research and patient care. Our focus is on cutting-edge developments in retinal biomarkers, systemic diseases, and leveraging AI/deep learning for clinical applications. We are seeking a highly motivated and adaptable Medical Affairs Associate to join our dynamic team.

Position Overview:
The Medical Affairs Associate will play a critical role in project management, ensuring smooth coordination and communication across various stakeholders, including Key Opinion Leaders (KOLs) in the US, Korea, and Europe. This role is ideal for a junior doctor with a solid foundation in retinal biomarkers, the link between retinal signs and systemic diseases, a basic understanding of AI and deep learning, and a strong desire to learn and grow in a fast-paced startup environment.

Key Responsibilities:

1. Project Management:Coordinate and manage medical affairs projects, ensuring timely progress and successful completion.
   Set up, maintain, and document regular meetings with KOLs and other key stakeholders across different regions (US, Korea, Europe).
   Track project timelines, deliverables, and ensure alignment with the company’s strategic goals.
   Experience with project management tools like Excel, Slack etc.
   
2. Stakeholder Engagement:Build and maintain strong relationships with KOLs, research partners, and other stakeholders.
   Facilitate effective communication between internal teams and external stakeholders to ensure project alignment.
   
3. Medical Expertise:Apply foundational knowledge of retinal diseases, systemic diseases, and the connection between retinal signs and systemic conditions to support ongoing research and development efforts.
   Assist in the review and analysis of clinical data, reports, and publications.
   
4. Regulatory Support:Assist in reviewing and preparing regulatory documents in compliance with relevant guidelines.
   Support the regulatory team by providing medical insights and ensuring accuracy in documentation.
   
5. AI & Deep Learning:Utilize a basic understanding of AI and deep learning to contribute to discussions on the integration of these technologies in medical research.
   Stay updated on the latest developments in AI as it relates to healthcare, retinal diseases, and systemic conditions.
   
6. Learning & Development:Demonstrate a strong willingness to learn new concepts, tools, and technologies relevant to the role.
   Participate in training sessions, conferences, and other educational opportunities to enhance your expertise.
   

Requirements:

• Education: Medical degree (MD/MBBS or equivalent)
• Experience:Strong foundational knowledge of retinal diseases, biomarkers, and systemic diseases.
  Understanding of the link between retinal signs and systemic conditions.
  Basic understanding of AI and deep learning concepts.
  Experience in project management or a similar role in a clinical or research setting is a plus but not required.
  Experience with statistical tools (STATA, R, Python) and publications is a bonus but not required.

(1) Strategic Leadership:

Develops long-term goals and objectives in collaboration with the President and the executive council, and ensuring that the organisation's activities align with its mission and objectives.

(2) Executive Management:

Oversees the day-to-day operations of the association. This includes managing staff, departments, and resources to ensure efficient and effective functioning of the organisation.

(3) Membership Development and Engagement:

Responsible for recruiting new members and retaining existing ones. This may involve developing membership benefits, organising networking events, and fostering a sense of community among members.

(4) Financial Management:

Oversees the financial health of the association, including budgeting, financial planning, and ensuring compliance with financial regulations.

(5) Strategic Partnerships:

Cultivates relationships with other organisations, government agencies, and industry partners to advance the goals of the association. This may involve collaborating on joint initiatives, forming alliances, and seeking opportunities for mutual benefit.

(6) Policy Development:

Monitors legislative and regulatory developments and, together with the President and the executive council, develops policy positions, and advocates for policies that benefit members.

(7) Executive Council Relations:

Works closely with the executive council and implement executive council directives.

(8) Risk Management:

Identifies and mitigates risks that may affect the association's operations or reputation. This may involve developing risk management strategies, ensuring compliance with legal and regulatory requirements, and maintaining appropriate insurance coverage.

(9) Organisational Development:

Responsible for fostering a culture of innovation, excellence, and continuous improvement within the association. This may involve developing staff talent, implementing organisational policies and procedures, and promoting diversity and inclusion.

APPLICATIONS

The trade association is looking for someone who thinks strategically and is hands-on. Depending on the work experiences and track record, the successful candidate can expect an annual remuneration of at least $130,000.00

Interested applicants are to email to [email protected] with details of work experiences, professional and/or academic qualifications, and expected remuneration.

The Korea Tourism Organization (KTO) Singapore Office is seeking a dedicated and experienced professional to fill the role of Deputy Director. This position is crucial for supporting Korean tourism-related startups as they expand their businesses internationally, particularly within the Southeast Asia market. The Deputy Director will oversee the management of startup support programs, market research, and expert networking while collaborating with Korean startups and various stakeholders to promote Korea’s tourism-related businesses globally.

Key Responsibilities:

1. Strategic Support for Korean Startups
   • Collaborate with KTO Headquarters and provide comprehensive support for Korean startups looking to expand in the Southeast Asia region, including assistance with establishing branch offices or joint ventures.
   • Identify and evaluate promising Korean tourism-related startups and design tailored strategies for international expansion.
   • Provide on/offline consulting services to Korean companies regarding entry and operational strategies in Southeast Asia, with a focus on Singapore
2. Market Research and Analysis
   • Conduct detailed research on the investment and tourism markets in Singapore and Southeast Asia, particularly regarding venture capital (VC) activity and startup ecosystems.
   • Regularly compile reports on market trends, industry status, and relevant investment opportunities for Korean startups.
   • Derive insights from the activities of startup support organizations and competitors from other countries, such as Japan or Korea.
3. Expert Networking and Partnership Building:
   • Build and maintain a strong network of industry experts, including global corporations, multinational companies, VCs, and asset management firms.
   • Develop strategic alliances with key players in the tourism and investment sectors to foster opportunities for Korean startups.
4. Event Planning and Support:
   • Organize and oversee events related to Korean startups and VCs, particularly in Southeast Asia.
   • Participate in startup-related conferences and events to build relationships and promote KTO’s mission to support tourism startups.
5. Data Management:
   • Maintain comprehensive data on Korean and Singaporean startups, investors, and experts in the tourism and startup ecosystems.
   • Develop and manage a directory of companies, experts, and relevant stakeholders.
6. Facilitating Investor and Buyer Matchmaking
   • Actively match Korean startups with potential investors or buyers in Southeast Asia, ensuring consistent follow-ups and progress tracking.
   • Identify investor needs and help facilitate meetings between startups and investors.
7. Additional Responsibilities
   • Collaborate on other startup-related initiatives and tasks assigned by KTO Headquarters or the KTO Singapore office.

Qualifications

• Bachelor’s degree in Business, Tourism, Investment, or related fields. A Master’s degree is preferred.
• Minimum of 7-10 years of experience in business development, investment, tourism, or a related field, with a focus on supporting startups and facilitating international expansion.
• Proven track record in building strategic partnerships and networks with global companies, particularly in Southeast Asia
• Strong understanding of the Southeast Asian investment market and startup ecosystems.
• Excellent written and spoken English. Knowledge of Korean would be an advantage.
• Strong communication, organizational, and leadership skills.
• Ability to manage multiple projects simultaneously and work independently.
• Experience in event management is an added advantage.

How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience to [email protected] by 15/1/25.

KEY RESPONSIBILITIES:

As a key member of the Human Resource management team, you will play a vital role in designing and implementing effective people management and development policies, systems, and processes to attract, motivate, and retain talent. Your responsibilities will include collaborating with various departments to develop strategic recruitment initiatives, address skills gaps, and ensure appropriate staffing levels that align with organizational workforce and business objectives.

You will also focus on enhancing the organization’s position as an Employer of Choice by implementing innovative and progressive HR strategies. These strategies will cover manpower planning, talent acquisition, staff retention, performance management, employee relations, job design, and change management, ensuring alignment with broader HR goals and objectives.

REQUIREMENTS:

• A degree, preferably with a postgraduate qualification in Human Resources or a related field.
• At least 12 years of experience in generalist HR management roles within large organizations.
• Strong leadership skills, with the ability to manage and develop teams effectively.
• Excellent communication and interpersonal abilities, along with a customer-focused approach.
• Sound knowledge of labor laws, industry relations practices, and HR best practices.
• Experience in healthcare or related industries is advantageous.

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.

• Position: Compliance Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

JOB SUMMARY

• We are looking for a Lead Data Scientist with strong data and analytical skills. You will be tasked with managing all aspects any new work/project assessments thoroughly from inception to delivery. You will need to build close working relationships with COO business and CDO in order to gather specific modelling requirements and define and scope the work. In addition, as Data Scientist you will also work closely with internal staff, clients and 3rd parties.

RESPONSIBILITIES

• You will be building Statistical/Machine Learning models in either Python or R to solve business problems using Advanced Analytics.
• You will be presenting results of your analysis and interpreting outputs of your models to give recommendations to the stakeholders.
• You will be maintaining and documenting produced code and modelling process.
• You will be working with data engineers to prepare and integrate data from various data sources.
• You will be helping data engineers and ML engineers with model deployment.
• You will be cooperating with (both technical and non-technical) from various Bank departments to adjust analytics solution to the business needs.

Strategy

• Delivering, building and maintaining the Data Driven solutions that are core to Group Operations strategy.

Key Responsibilities

Business

• Design Machine Learning, Natural Language and Decision Optimisation applications architecture.
• Design ML, NLP and DO models, algorithms for predictive & prescriptive analytics.
• Translate business requirements to reporting dashboard and analytics.
• Perform advanced analytics and statistical modelling on structured and unstructured data.
• Work with software engineers to integrate and deploy AI applications.
• Assist in the creation of data definitions for new database file/table development and/or changes to existing ones as needed for analysis.
• Support the business with clear and insightful analysis applying advanced modelling techniques leveraging the data at hand

​​​​​​​Processes

• Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvements.

People & Talent

• Lead through example and build the appropriate culture and values.

Risk Management

• Adhere to current data related policies and standards.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• COO Business, CDO, internal staff, clients and 3rd parties

Other Responsibilities

• Embed Here for good and Group’s brand and values in SCNXT Data Science team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures;

Our Ideal Candidate

• 3+ years of experience in the data science field.
• Preferably higher education in one of the following fields: Math / Quantitative Methods / Econometrics / Information Systems, Physics.
• Solid experience in at least one of the following programming languages: Python or R.
• Experience in application of statistics, classification, regression, segmentation and dimensionality reduction methods and preferably in any of the following data science related areas: econometrics, time-series analysis, optimization methods, Bayesian statistics, natural language processing.
• Solid understanding of most of the following algorithms: linear regression, logistic regression, decision and regression trees, random forest, boosting algorithms (e.g.: XGBoost), k-means, hierarchical clustering and principal component analysis.
• Solid understanding and knowledge of the following data science concepts: bias-variance trade-off, regularization, model evaluation metrics, cross-validation, bootstrapping, hyperparameter tuning, feature selection, feature engineering.
• Experience in relational databases using SQL.
• Experience in data visualisation.
• Experience with version control systems (e.g. GIT).
• Experience in cloud technologies.
• Experience in ML Ops.
• Experience with ETL and data engineering.
• Experience with Spark and other big data technologies.
• Knowledge of graph databases and knowledge graph applications in data science is a plus (e.g. Neo4j).

Role Specific Technical Competencies

• Data Analysis
• Artificial Intelligence
• Machine Learning
• Python Scripting
• Business Analytics

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Key Responsibilities:

1. Strategic Planning and ExecutionDevelop and implement construction strategies aligned with company goals.
   Set objectives for the construction department and ensure projects meet quality, budget, and schedule goals.
   Lead efforts in market expansion, securing new business, and maintaining relationships with key clients.
   
2. Project Oversight and ManagementOversee all phases of construction projects, from pre-construction planning to project completion.
   Ensure project adherence to timelines, budgets, and quality standards.
   Coordinate with project managers, site supervisors, architects, and contractors to streamline processes.
   
3. Financial ManagementPrepare and manage budgets, forecasts, and financial reports for all construction projects.
   Monitor project costs, ensuring alignment with financial plans and addressing any overruns.
   Authorize expenditures and oversee procurement processes for materials and equipment.
   
4. Leadership and Team DevelopmentLead and mentor the construction team, including project managers, engineers, and other staff.
   Foster a positive, safety-oriented work environment and ensure proper training and development.
   Build a high-performance team culture focused on continuous improvement and excellence.
   
5. Compliance and Risk ManagementEnsure all projects comply with local, state, and federal regulations, including safety and environmental standards.
   Implement risk management practices to identify and mitigate project risks.
   Maintain up-to-date knowledge of construction laws, standards, and best practices.
   
6. Client and Stakeholder RelationsServe as the primary point of contact for clients, investors, and stakeholders.
   Address any client concerns and ensure high satisfaction levels.
   Develop and maintain positive relationships with key industry contacts, including subcontractors, vendors, and regulatory agencies.
   
7. Continuous Improvement and InnovationIdentify and implement innovative construction techniques, materials, and technologies.
   Promote sustainable construction practices to improve efficiency and environmental impact.
   Analyze performance data to improve processes, reduce costs, and enhance overall productivity.
   

Qualifications:

• Education: Diploma Certificate in realated area preferred
• Experience: 10+ years of experience in construction, with at least 5 years in a senior leadership role.
• Certifications: Professional certifications realated areas
• Driving Licence : More advantage

Key Skills:

• Strong leadership and team management skills.
• Extensive knowledge of construction processes, materials, and safety regulations.
• Proven experience in project budgeting, financial management, and resource allocation.
• Excellent communication and negotiation abilities.
• Strategic thinking and problem-solving skills.

Working Conditions:

• Office-based with frequent travel to construction sites.
• Long hours may be required to meet project deadlines.

DUTIES AND RESPONSIBILITIES

• MANAGE THE DAILY GUEST SERVICES OPERATIONS: CONCIERGE, BELL SERVICE, DOOR SERVICE, PARKING VALET, NIGHT RUNNERS

• Leading the direction and supervision of all Guest Services duties are performed and maintained in accordance with the hotel’s standards and in line with hotels’ strategic plan
• Manpower planning, recruitment, training, deployment
• Liaison between Front Office departments and rest of hotel for effective guest experience
• Develop, implement, evaluate, review and conduct training and audits in accordance with the hotels’ overall training and development plan

• MANAGEMENT AND LEADERSHIP OF THE GUEST SERVICES TEAM
  • Handles capital and asset planning, requisition
  • Responsible for budgeting, planning and forecasting of yearly and monthly revenue and expenditure for areas of responsibility
  • Identify equipment and supplies needs and negotiate with vendors for the best quality at competitive pricing
  • Responsible for issuing, monitoring and negotiating all contracts, agreements and billings involving the department’s areas of responsibility
  • Responsible for developing, implementing, evaluating, reviewing and conducting training & CCTV audits in accordance with the hotels’ overall training and service development plan
  • Prepare, review and revisit procedures and training manuals for all levels of colleagues and to be in line with the hotels ‘operating standards
  • Conduct performance reviews, coaching, counseling and disciplining sessions with colleagues
  • Handles Guest Services inventory control system
  • Ensure that safety, health and security policies and procedures are adhered to in areas of responsibility
  • Coordinate and conduct bi-monthly department, concierge and officers’ meetings to update colleagues on hotels’ objectives, performance and goals
  • Coordinate, conduct and attend all other necessary meetings as and when required

• INVOLVEMENT IN A WIDER JOB FUNCTION
  • Presence in the driveway and lobby area at critical guest flow time
  • Ensure lobby and driveway are well managed in accordance to activities and traffic patterns
  • Investigate on service failures followed by service recovery and corrective actions to prevent future occurrence
  • Recommend, justify, coordinate and implement hotel projects in relation to process improvements
  • Use Quality Management systems to monitor and improve speed of response time and review progress
  • Review and analyze trend in guests’ needs and recommend operational changes, if needed to improve guest satisfaction and colleagues productivity
  • Develop departmental Reward & Recognition programme to recognize individuals and teams for exemplary behavior and outstanding achievements in department

• INVOLVEMENT AS A MEMBER OF THE HOTEL LEADERSHIP TEAM
  • Ensure cleanliness and appearance of lobby and related areas
  • Hands-on knowledge of computer hardware and software to manage systems and generate reports, presentations and correspondence
  • Capable of planning, defining, co-ordination and managing a service delivery system utilizing human resources, tools, data and service standards
  • Interface the needs/requirements of other departments with: Housekeeping, Engineering, F&B service, Security, Finance, T&C
  • Knowledge of Operations of group/convention activities and manpower planning
  • Knowledge of Quality Management systems
  • Knowledge of financial planning and budgeting
  • Provide a level of safety & security for arrival & departure of guests/visitors

• Position: Compliance & Trust Executive Assistance To Manager
• Industry: Family Office Environment
• Working Location : Suntec Tower, Singapore
• Working Day : 5 Days 9 AM – 6 PM

** Family Office Environment in managing fund, investment and charity's budget from group of family's directors**

(Candidates need to know there is no Progression in Career)

Summary:

• To perform this job successfully, the individual is expected to handle highly sensitive and confidential information while exercising professionalism and discretion.
• Reporting and supporting the Executive Director at Singapore.
• Ideal candidate from trust consultancy firm or compliance related industry.
• Preferred working experience as compliance specialist or trust administrator.

Job Duties:

• Assist in providing administrative support / services as well as solutions meeting the needs for the Company and the Group.
• Assist in creating, formatting, and proofread documents, including letters, reports, memos, and presentations to ensure accuracy and professionalism in all written materials.
• Transcript of voice recording of meetings / phone conferences.
• Draft, review & comments emails / agreements / documents for Executive director’s consideration.
• Comfortable to identifying and evaluating legal and compliance risks within the company and the group.
• Monitor and report on regulatory changes and developments.
• Record and monitor deadlines, update status and tracking internal database / reports of relevant tasks / project assigned.
• Administer and maintain databases / files; renaming, reorganizing, and maintaining files, folders, documents, and internal database (spearhead converting largely to digitally).
• Assist in office management.
• Carry out other ad-hoc tasks / projects assigned by Manager & Executive Director

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

We are looking for a Director Sales who will have a full accountability for leading the Electrolux Professional organization and delivering a growth strategy in the SEA & Oceania market.

Main responsibilities are :

· Drive changes to the commercial B2B model and bring new revenue streams.

· Deliver sustainable profit as well as market share growth in the SEA & Oceania market.

· Direct a team of professionals with efforts resulting in the development and implementation of designated sales initiatives and business plans.

· Responsible for developing and nurturing multiple key client relationships with customers complemented with superior customer service.

· Responsible for delivering world class products and services through profitable renewal, conversion and new sale development.

· Maintain and develop a network of strategic partners to ensure optimal market penetration.

· It may also monitor the performance of a cross functional team of consultants, individual contributors and sales people internally and externally connected to Electrolux Professional.

· Maintain a high level of customer involvement and is responsible for establishing Electrolux Professional as the global leader in this segment.

· Define and lead new segment strategies and prioritize commercial and marketing activities accordingly.

· Act as point of contact for the Singapore legal entity representing all Electrolux Professional Business, if based in Singapore.

· responsible for the local P&L and integrated EBIT

Role Requirements

· Master’s degree, MBA or other relevant fields, strongly preferred

· 10 years’ or more experience in management in an international business setting

· Significant experience in sales and marketing fields strongly preferred

· Language requirements are fluent written and spoken English. Working knowledge of Chinese and/or Thai is a plus

· Exceptionally well organized and driven by success

· Ability to thrive in high-pressure situations

· Outstanding negotiating skills

· Analytical thinker with superior problem-solving skills

· Solid history of data-driven strategic development

· Decisive and committed

· A natural leader who inspires and motivates those around them

· Digital mindset

· Responsible for own scheduling and territory management

· Driven to exceed results in fast-growing market

· Proven skills and experience with longer sales cycles to Government and following rigid procurement processes

· Proven skills and experience in B2B selling processes

· Experience from professional laundry, food and/or beverage is preferable.

• Up to $13,000
• World-Class Consultant
• Data Centre experience

• Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes
• Surveys, tests, carries out dilapidation reports on existing electrical/mechanical installations
• Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements
• Day to day decision making on project progress and direct liaison with and provides advice to client
• Represents Company at technical meetings with customers, professional teams and contractors teams
• Ensures engineering calculations and drawings meet required robust industry and legal standards
• Leads on the coordination of engineering services
• Takes a holistic view in the selection and application of engineering concepts and solutions

Job Requirements

• BSc/BEng or degree in appropriate engineering discipline or have sufficient equivalent experience
• MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent
• Working towards Chartered Eng status
• Significant experience of specification design for several building types
• Sound knowledge of key Health and Safety issues and legislation
• Knowledge of MS Office applications word, excel etc
• Ability to use IT based calculation and spreadsheet software
• Good understanding of BS standards/ UK Regulations/Codes
• Ability to prioritise own workload
• Ability to work to deadlines
• Managerial skills
• Presentation skills

OTHER INFORMATION:

• Salary: Up to $13,000 / Negotiable (Salary will commensurate according to experience & qualifications).

HOW TO APPLY:

Simply submit your application with your updated Resume in MS Word Format to Ashwin Vivek Vinod (EA Personnel Reg. No.: R22111690) (BEP) by clicking the ‘Apply link’ or call your friendly Consultant, Ashwin Vivek Vinod, at 6590 9957 or 9178 0355 for a confidential discussion.

Please click APPLY NOW button to submit your application

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

We regret only short listed candidate will be notified. All applications will be treated with the strictest confidence.

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt-out by unsubscribing in the mailer. You may refer to and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

Negotiation and activation leadership

• Work with the team lead on the negotiation strategy and go to market philosophy for the individual client
• Co-Lead annual client specific negotiations to ensure best outcome in line with or better than market / PMX benchmarking, delivering on client investment KPIs
• Ensure consistency of activation process and product across all markets
• Help drive market leading reputation for excellence for the Groupes activation capabilities, media partner relationships and value creation
• Uncover new and enhance existing JBPs for the client, including integration of Groupe strategic benefits to drive impact and a competitive advantage for the client
• Ongoing value tracking and consistent management of client KPIs, for internal and external merchandising

Client leadership

• Develop and maintain senior client contact including procurement lead
• Ensure that all client investment KPIs are exceeded
• Ensure media auditing processes are managed by the teams and attend client audit meetings
• Proactively support Client leads to manage client related activation issues when required

Internal & external relationship management

• Maintain productive working relationships and regular contact with senior media owners
• Escalation point where necessary to ensure issues are resolved in a fair and objective manner
• Work closely with Team Lead to support efficient and effective team structure and operations, and client satisfaction (indicated by client survey results) is consistently high
• Contribute and drive an investment community on the client that delivers learnings, best in market opportunities and a performance led culture
• Drive a Publicis POV and leadership on key industry topics
• Ensure that the agency’s PMX Media Partner targets are being tracked and met by client and team
• Ensure that the team are using PMX's best practice briefing and negotiation process to ensure best outcomes can be achieved for both our clients and the agency

Job Requirements:

• 12+ years experience in media
• Expert across the following Office platforms: Word, PowerPoint and Excel
• Expert on media investment tools
• Possess market and industry knowledge – historical and current
• Possess strong financial management skills and business acumen
• Confident and engaging interpersonal, presentation and communication skills, able to guide and influence senior stakeholders.
• A strong leader that is inspiring, collaborative and enjoys mentoring, motivating and developing their team

A master negotiator, able to resolve any issues in a fair and objective manner, drive maximum meaningful value for our clients whilst nurturing long-term, sustainable relationships with our media partners.

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for a Director of Engineering

Director of Engineering is overall in charge of maintenance operations of hotel facilities, electrical systems, kitchen equipment, emergency power system, and other related equipment in accordance with guest service, preventive maintenance and energy conservation standards and programs.

As a Director of Engineering, we rely on you to:

• Manages departmental operations expenses and prepare for annual budget & Capex,
• Ensure hotel ‘s facilities are MEP system in good working condition to support daily operation,
• Establish andimplement preventive maintenance program to achieve higher reliability and serviceability of hotel facilities,
• Plan and implement projects to improve plantefficiencyand reduce other operating & maintenance costs,
• Ensures systematic and cost-effective process ofoperating, maintaining,and upgrading ofassets,
• Identifies hazards& potential safetyconcerns and be accountable for Fire Life Safety in hotel,
• Ensures compliance with international standards and local authority requirement,
• To conduct training programs for team members in accordance with the requirement of Engineering Services Manual and Fire Life Safety Manual,
• Conduct Engineering and Fire Life Safety audits
• Perform other duties and responsibilities as outlined in the Engineering Services Manual and Fire Life Safety Manual or as directed by General Manager

We are looking for someone who:

• Degree in Engineering or relevant
• Minimum of five (5) years with advanced knowledge of building management/engineering experience in hospitality industry
• Hands on experience in hotel operations, repair and maintenance;
• Strong understanding of building life safety system and energy management systems.
• Strong Leadership qualities
• High levels of flexibility, adaptability to changes

If you are the right person, what are you waiting for? Click the APPLY button now!

About audax

audax means courage. To have the courage to change the banking scene, eliminating constraints caused by existing legacy infrastructure. Our mission is to empower banks and financial institutions to scale and modernise at speed, reaching new customers without breaking the bank.

We began our journey supplying services to and powering Standard Chartered’s white-label plug and play Banking-as-a-Service (BaaS) solution, Standard Chartered nexus, through our technology capabilities. At audax, we seek go-getters who are hungry for growth and can bring fresh perspectives.

Website

https://www.audax.io

What you will be doing:

The Sales Director (Singapore) plays a critical role in driving our company’s growth by formulating and executing effective sales strategies to penetrate the Thailand, Vietnam, and Philippines markets. The successful hire will be handling market development and creating new bank partnerships, ensuring the achievement of significant new revenue growth targets.

Responsibilities:

• Manage the entire sales cycle from lead generation to closing deals.
• Work closely with the Chief Commercial Officer in developing and executing a comprehensive sales plan to target and win new businesses within the banking sector.
• Identify and engage with key decision-makers and stakeholders at prospective client organisations to understand their pain points and present our compelling solutions.
• Build strong relationships with key stakeholders within target banks to drive sales and partnerships.
• Meet and exceed revenue growth targets through new bank partnerships
• Provide guidance and support to cross functional team including marketing, product development and customer success, to ensure alignment and drive customer satisfaction.
• Stay updated on industry trends, competitive landscape, and customer needs to develop creative solutions for new bank partnerships.
• Prepare and present sales forecasts, reports and progress updates to executive team and C-levels executives at target banks.
• Present our value proposition, conduct system demonstrations, manage technology workshops, and business case construction for prospective banks.
• Partner with sales engineers, professional services, and marketing teams.
• Exceed annual regional goals for software licensing and professional services contracts.

What you need to be successful in this role:

• Bachelor's Degree in Business, Finance, or a related field.
• 10+ years of Sales and Partnerships / account management in financial technology/consulting space.
• Proven track record of achieving sales targets, specifically in the banking as a service space.
• Existing strong relationships within the banking industry in the regional Asian markets.
• Ability to work independently and as part of a bigger team (cross functions) to achieve business goals.
• Strong analytical and problem-solving skills, with a focus on driving results that are aligned with business strategies and goals.
• Excellent communication, negotiation, and relationship-building skills.
• Proficient in presentation skills, CRM software, and technically savvy.
• Demonstrates rigor, discipline, and structure in all customer engagements and internal governance.
• Deep understanding of banks and the challenges they face, including technology, regulatory, and commercial issues.
• Passionate about Financial Services and Technology.

We are looking for dedicated and passionate teachers who loves being with children and supporting their development.

Responsibilities

- Classroom Management

- Supervise and guide the children with their homework

- Activity planning, implementation and evaluation

- Ensure safety and well being of students

- Some administrative roles

- Any other jobs as assigned

Requirements

- At least 3 O'levels

- Able to handle primary school work

- Service orientated with strong interpersonal and communication skills

- Team player

- Energetic, responsible and organised.

- Basic computer knowledge is required.

Work location: Ubi

Kindly write in to [email protected] if you are interested.

Job Highlights

· Collaborative and supportive work environment

· Create a fun and comfortable learning environment for students

· Prepare and execute creative lesson plans that make learning fun

Roles and Responsibility :

• Create a fun and comfortable learning environment for students
• Supervision primary school children (primary 1 to 6) to ensure completion of daily homework
• Prepare and execute creative lesson plans that make learning fun
• Innovate new teaching methods to help students excel in their studies
• Ensure safety and timely transfer of children from school to student centre
• Regular liaison with parents and guardians regarding children’s progress and behaviour
• Organise school holiday activities and programs
• Be a role model and inspiration for the student
• Counselling and addressing student behaviour as needed

Requirements :

• Minimally Good O level or Above
• Able to guide primary school subjects
• Possess excellent work ethics and integrity
• Exhibit a positive attitude when faced with challenges
• Love children and the learning process
• Have experience in teaching children, preferably at primary level

Working hours are weekdays from 11:00 am to 7:00 pm. Once accepted for the program, the main responsibility will be implementing and supervising all aspects of daily learning and development activities for children enrolled in the student care centre.

Job Highlights

• Work Life Balance
• Career Advancement

Job Responsibilities:

• Conduct lessons according to the cente's curriculum
• Manage care routine for primary school students
• Supervise primary school students' homework session
• Perform other related duties as required

Requirements:

• Student care centre experience preferred
• Positive work attitude & full of initiatives
• Enjoy working with primary school students

Job Responsibilities:

• Oversee and manage the general operations of the organisation in Batam, Indonesia.
• Responsible for developing the long-term growth strategy of the organization and executing business strategies within corporate guidelines.
• Set objectives and provide strategies to achieve organisational goals.
• Responsible for business and sales performance.
• Delegate responsibilities and supervise the work of executives, providing guidance and motivation to drive maximum performance.
• Prepare and implement comprehensive business plans to facilitate achievement.
• Act as the negotiation liaison with the Japan headquarters.

Job Requirement:

• Degree in relevant discipline.
• At least 20 years of management experience.
• Excellent leadership and interpersonal skills.
• Outstanding analytical skill and decision making.
• Proficient in Japanese language (reading, writing, speaking).
• Knowledge of Six Sigma/LEAN concept is an added advantage.
• Able to be assigned or stationed in Batam, Indonesia.

JOB DESCRIPTION:

• Identifies business development opportunities, propose new business, and drive such opportunities from concept to implementation and execution of such plans and tracking outcomes
• Closely partner with stakeholders on the business strategy and operational planning needed to run a successful restaurant business.
• Developing marketing strategies to promote the event, including social media campaigns, partnerships, and community outreach.
• Creating a fun and engaging atmosphere for attendees, potentially including programming like dance contests or themed performances.
• Curating entertainment options, such as live music, DJ performances, dance-offs, and themed activities to enhance audience interaction.
• Building relationships with other industry professionals, artists, and influencers to enhance future events.
• Act as main point of contact for all things operational within the business, serving as a liaison between the company team and the clients and stakeholders
• Identifying, planning and managing events strategies and activities to meet KPIs, business development, handle events proposals and quotations.
• Create and implement effective sales strategies to attract new members, retain existing ones, and boost overall club revenue.
• Maintain and build relationships with club members by making regular visits, understanding their needs, and anticipating new marketing opportunities.
• Developing and enforcing safety measures, including crowd management and emergency procedures, to ensure attendee safety.
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders and trade show graphics etc
• Identifying potential partnerships for future events and exploring new concepts to keep the disco theme fresh and exciting.
• Regularly tracking expenses against the budget and making adjustments as necessary to avoid overspending.
• Stay updated with the latest sales techniques and industry trends to apply best practices within the club
• Creating engaging content for platforms like Instagram, Facebook, and TikTok to generate buzz and attract attendees.

JOB REQUIREMENTS:

• Degree/ Diploma in Event Management, Hospitality, Marketing, Business Administration, or a related field. A background in arts or music can also be beneficial.
• Minimum 8 years of experience in a sales management role, preferably within the hospitality, fitness, or leisure industry.
• Proven track record of planning and executing events, particularly in the entertainment or nightlife sector..
• Must have experience with disco culture, music history, and trends in the entertainment industry.
• Organize themed nights, special events, and live performances to keep the venue lively and attract a steady stream of customers.
• Excellent organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Familiarity with event planning tools (e.g., Cvent, Eventbrite) for scheduling, ticketing, and guest management.
• Proficient in using social media for marketing and audience engagement, with a good understanding of content creation and analytics.
• Develop strategies to create a unique atmosphere that reflects Indian pub culture, appealing to both local and expatriate customers.
• Identify opportunities to incorporate authentic Indian themes, from food and drink offerings to music and décor.
• Willingness to work irregular hours, including nights and weekends, especially leading up to and during events.
• Ensure the club is operating within the legal framework, including managing alcohol licensing, sound level regulations, and event permits.
• Experience in working with diverse groups to create partnerships and enhance event offerings.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Should be flexible to work late evenings with prolonged period of standing (strictly off day on weekdays)
• Strong market analysis and strategy planning skills
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines

• Supervising, mentoring and managing a small group of managers
• Maintaining relationships with clients, partners and other stakeholders
• Managing the profits and losses of the organization or a specific division
• Developing goals and initiatives to direct the company’s course
• Guiding managers on implementing company initiatives and policies
• Evaluating company processes and procedures to solve issues within them
• Ensuring business operations are implemented based on established procedures
• Maintaining regulatory records and paperwork

We are looking for an experienced Service Director to control and overseas all service operations both locally and overseas. You will be the highest ranking in the Service Department and will be responsible for the overall success of the Service Department.

The ideal candidate will be a strategist and a leader able to steer the Service Department to the most profitable direction while implementing its vision, mission and long term goals. Very strong crisis management skills will also be essential

Responsibilities:

• Provide Strategic advice to HQ in Japan so that they wil have the accurate view of the market and company's future
• Delegate responsibilites and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems
• Analyze problematic situations and occurences and provide solutions to ensure company's survival and growth
• Operation and Management of Subsidiaries reference to Service Support in South East Asia and South Asia and Middle East

Requirements and Skills:

• Proven experience as Service Director or other Managerial Position
• Demonstrate experience in developing strategic and business plans
• Strong understanding of Corporate Finance and Measures of Performance
• Excellent Organisational and Leadership Skills
• Outstanding communications, interpersonal and presentation skills
• Oustanding analytical and problem-solving abilities
• Degree in Electrical Engineering or relevant fields
• Knowledge of Japanese is essential as supporting Japanese Customers and communications with HQ in Japan
• Knowledge and job experience with analytical instruments company

We are seeking a dynamic and experienced Sales Engineering Director to lead our team of sales engineers across the APAC region (8-10 team members). The person will be responsible for managing all facets of the sales engineering function.  These include leading the most important sales cycles, ensuring technical plus professional excellence along with the recruiting, development and leadership of a team of Sales Engineers.

In this role, you will drive the technical sales process, ensuring our sales engineers deliver exceptional support and demonstrate the value of our SaaS business intelligence solutions to prospective clients. You will collaborate closely with sales, product management, and customer success teams to maximize our impact in these regional markets and support our global growth strategy.

Your Focus

• Manage, mentor, and develop a high-performing team of sales engineers across the APAC region.

• Foster a culture of collaboration, innovation, and continuous learning.

• Partner with the sales team to understand customer needs and provide technical expertise during the sales cycle.

• Lead product demonstrations, proof of concepts, and technical presentations that effectively communicate the value of our solutions.

• Sales cycle leadership means personal involvement in the most important sales cycles in their assigned region to ensure the highest possibility of success. This may include individual contribution. 

• Stay updated on industry trends, competitive landscape, and our product capabilities to provide valuable insights and guidance.

• Assist in the creation of technical documentation, FAQs, and training materials for internal teams and customers.

• Work closely with product management and engineering teams to relay customer feedback and influence product roadmap decisions.

• Coordinate with marketing to ensure that technical materials are aligned with sales campaigns.

• Establish and monitor key performance indicators for the sales engineering team.

• Report on team performance, sales opportunities, and customer feedback to senior management.

• Engage with key customers and prospects to build relationships and understand their technical requirements.

• Support customer onboarding and implementation efforts as needed to ensure successful product adoption.

• Support Partners of MicroStrategy to identify and define joint opportunities. The individual will provide functional and technical advice, sales training and other in-person support to Partners on an as-needed basis.

• Advance the product knowledge of MicroStrategy Partners through education, training, skills transfer, and best practices.

Required Experience and Skills

• Demonstrable experience in a sales engineering management position with proven ability to lead and motivate a high-performing team in a fast-paced environment (8-10 team members).

• Strong previous experience in a Sales Engineering (Pre-sales) position, supporting sales cycles selling Business Intelligence or other high-value business solutions.

• Experience with BI tools (e.g., MicroStrategy, Tableau, PowerBI, Qlik, SAP Analytics Cloud, Quicksight, Business Objects, Cognos, Looker).

• Training in value-based selling (MEDDICC, Force Management, Demo to Win, etc.)

• Demonstrated sales success.

• SaaS and Cloud based selling with Hyperscalers and other partners (AWS, GCP, Azure).

• Excellent communication, presentation, and interpersonal skills.

• Strong problem-solving skills and the ability to think strategically.

• General knowledge of AI and prompt engineering.

• General knowledge of the BI and analytics market.

• Specific experience with MicroStrategy is a major plus.

• Experience with data modeling, data warehousing, data engineering, data integration

• SaaS and Cloud based selling with the main Hyperscalers (AWS, GCP, Azure).

• Familiarity with APAC markets and cultures, with fluency in English; additional languages are a plus.

• Ability to travel as required.

• Degree educated or equivalent (Computer Science or Information Technology).

Location: Central

Position: General Affairs and Admin Executive (Japanese speaking) - CK Job Id:19354

Job Description

-Expense-related tasks
-General affairs and administrative support
-Distribution of overseas-related information
-Routine reporting (e.g., daily reports)
-Organizing meetings (preparation of materials, coordination with corporate secretaries, etc.)
-Audit support (coordination with auditors, etc.)
-Operational management

Job Requirement

-Experience in administrative and secretarial work
-Knowledge and practical experience in expense management, general affairs, and administrative support
-Strong communication and coordination skills, with the ability to work smoothly with other departments and external stakeholders
-High accuracy in administrative tasks and strong time management skills
-Japanese language skills, as interaction with Japanese-speaking stakeholders is necessary

Interested applicants please send your resume to [email protected] with email subject header "Job Application for General Affairs and Admin Executive (Japanese speaking) - CK Job Id:19354".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte. Ltd.

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Job description

• BA/BS degree required. Masters or MBA a plus.

• More than 8 years of technology related business development experience

• Native English speaker and a strong command of Mandarin Chinese (spoken and written)

Our company is aiming to the market leader for AI Cloud in SEA, the Go to Market team is focused on deliver essential business growth for the company, Identify business opportunities, while establishing various business channels for the hypergrowth. Would you like to be part of a team focused on increasing adoption of AI Cloud by developing strategic accounts and valuable channel partners ?

Do you have the business savvy and the technical background necessary to help establish AI Cloud as the key AI Compute platform provider? The ideal candidate will possess both a business development and technical background that enables CXO level engagement as well as with software developers and IT infrastructure and software designers and architects. You must also be a self-starter who is prepared to develop and execute against a territory coverage plan business objectives.

Key job responsibilities

• Identify key aspects of potential new opportunities, progress opportunities to launch, influence on customer AI Cloud adoption

• Develop long-term strategic relationships with responsible accounts

• Develop and execute against a comprehensive account/territory plan including outbound calling against established target lists

• Create and articulate compelling value propositions around the company services, develop the company use case studies

• Develop new partners in the region, and engage with the partners, Solutions Architects to develop business development strategies, extend reach, develop relationships and drive joint success

• Possess the technical ability to explain (not implement) AI Cloud Computing, infrastructure solutions (Server, Storage, Networking, DC Services), Internet architectures (firewalls, load balancers, etc) and Management Tools

• Exceed set business objectives and ensure customer satisfaction

About the Team

Diverse Experiences The Company values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why OUR COMPANY?

THE COMPANY is ambitious to become the leading AI Cloud service provider in the region. We provide comprehensive and broad range of AI compute services to the enterprises in the region.

Here at THE COMPANY, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity , inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become the Best Employer in Singapore. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• Sales experience with virtualization/infrastructure solutions a bonus

• Ability to learn, be curious and act independently within a fast-paced multi-task driven environment

• Understanding of cloud computing technologies, business drivers and emerging computer trends

• Strong interpersonal skills, excellent oral, written and verbal communication skills via the phone, email, video and presentations

Location

• Orchard

As the Team Lead of the Marketing and Communications team, you are an experienced and driven individual who will be responsible for leading the team on the development of marketing, communications and content strategies to brand and position e2i as the leading organisation to create solutions for better employment and employability. This includes leading the marketing, digital marketing, communications and service quality efforts. You will also collaborate and build strong partnerships between internal and external stakeholders to deliver effective marketing and communications campaigns.

Job Responsibilities

Marketing

• Strategise, design and execute the marketing and social media plans to support organisational and business objectives. Collaborate with other departments to align goals and maintain consistent branding and messaging
• Drive awareness and brand-building efforts via traditional and digital platforms and reach out to target audiences through creative ways
• Supervise the management of social accounts and content creation
• Continuously evaluate new channels and platforms to engage e2i’s audiences
• Manage agency and vendor relationships and deliverables to ensure consistent and high-quality work
• Measure and report performance of marketing and digital initiatives and assess against goals

Communications

• Deliver and develop communications strategies and implementation plans which encompass Public Relations and other communication vehicles, including new social platforms, video and other multi-media tools to connect with e2i’s customers and build equity of e2i’s brand
• Develop powerful narratives and compelling content to promote the suite of programmes under the initiative (e.g. media materials, profile stories and videos) to various target audiences, e.g. media, public, partners etc.
• Responsible for the development and execution of public relations plans; craft media materials including press releases, speeches, facilitate media interviews and media responses and interview talking points
• Act as e2i’s representative with the media and cultivate strong relationships with media representatives to grow e2i’s brand recall
• Work closely with other business units to integrate media communications initiatives within marketing strategies and campaigns/activities for key events and programmes
• Crisis Communications Management: anticipate and advise on potential issues; develop communications plans to manage issues and crises

Call Centre Management

• Partner with the outsourced call centre to oversee day-to-day operations of call centre services to ensure quality service is provided to members of the public and to achieve operational KPIs
• Be the conduit between the outsourced call centre and the internal business units to review and put in place efficient processes and workflows to ensure proper messaging and good customer service
• Monitor the call centre’s resourcing, training, performance, service standards, escalations, billing matters, analysis reports and trends

Planning and Budgeting

• Develop the department’s strategic short and long term plans, and address critical issues in the marketing and communications area. The plan will set out objectives for the department's strategic direction and outline plans and budget for achieving those objectives
• Keep abreast of the development in the field of communications and public relations, not-for-profit management and governance

Job Requirements

• Degree in Marketing, Mass Communications and Business or related disciplines
• Minimum 8-10 years of relevant work experience in Public Relations, Corporate Communications, Journalism or Marketing, Digital Marketing or Marketing Communications
• Relevant past work experience in a leadership role preferred
• Good organisation, multi-tasking and time management skills
• Experience working with and pitching to reporters
• Excellent presentation, communications and interpersonal skills to engage a wide spectrum of external and internal stakeholders, including multi-agency and cross-functional teams
• Proven track record of developing multi-channel marketing and communications plans, outreach campaigns and publicity materials for government agencies, national projects or consumer products
• Experience managing crisis communications and developing effective communications strategies
• Excellent writing and copy-editing skills with a keen sense of creativity and aesthetics
• A team player, with strong interpersonal skills to cultivate networks and relationships with various stakeholders
• Critical thinker with strong problem-solving skills
• Strong tenacity, flexible, and possess good persuasion and people management skills, self-starter, driven and resourceful

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.