- Ensuring smooth onboarding process of new agents from due diligence, reference checks to eventual onboarding of new agents
- Timely managing and filing of agents’ contracting documents
- Assist in Agency and Agent code creation
- Be up-to-date and well versed with the regulations pertaining to onboarding process and fit and proper requirements
- Timely follow-up with pipeline applications
- Consolidate onboarding agents’ stats where needed (Adverse records)
- Prompt support for the processing of agents’ movement
- Ad hoc projects/assignments by the Manager

Requirements
- Diploma / Degree in any field
- Prior onboarding/administrative/operations experience would be highly advantageous

Job Objectives

The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.

Able to work in shift-based environment, support implementations during bank’s green zone.

Key Responsibilities

· Investigate production issues, respond based on production defect severity SLAs.

· Manage and respond to users on timely manner.

· Log incident ticket for production issues and user queries

· Follow up on defect and incident closure and meet incident closure KPI.

· Make sure system availability as per respective agreed SLA.

· Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.

· Provide support for annual Disaster Recovery (DR) exercise for supported applications.

· Provide support to System Engineers on server level patches / upgrade as and when applicable.

· Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor

· Knowledge with Market Data, and Genos monitoring setup and dashboard configuration

· Ensure application incident & task documentation is properly updated for each production release.

· Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.

· Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.

· Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler

· Good to have understanding and experience of ITIL methodology [service operation]

Key Requirements

· Prior hand-on production support experience of OPEN Systems/AS4000

· Good support knowledge in either one of the retail or wholesale payment or customer information systems

· Willing to work in onsite shift-support model [24*7]

· Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation

· Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.

· Strong written, oral communication skills and able to manage user.

· Ability to easily adopt to any technology / environment.

· 2 or more years’ production support experience in bank or financial vendors across multiple technologies / platform

· Be able to work in fast pace and high-pressure working environment.

Willingness to work across platforms – UNIX / open, AS/400 and mainframe

• Serve as Technical SME for remittance system and other applications for regional branches.
• Analyse, design, develop, implement and maintenance of the remittance system.
• Work closely with team leader to gather requirements from customer, perform technical impact analysis and estimate effort for development.
• Prepare and update functional and technical documents and prepare test cases.
• Develop and modify the applications according to requirements for the development.
• Conduct peer source code and documentation review.
• Perform unit test and system integration test, support user acceptance test.
• Prepare release procedure and support production implementation.
• Update user manual, system operational manual and other necessary deliverables.
• Troubleshoot issues and problems to provide workarounds.
• Perform root cause analysis and come up with preventive measures.
• All other duties and tasks as assigned

Job Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Systems or equivalent fields
• Min. 5 years of experience in software development using Microsoft technologies (.NET, SQL Server/SSRS, Optional: Java)
• Experience in working in a complex matrix organization
• Good knowledge in SDLC methodologies (waterfall)
• Good presentation, communication and coordination skills
• Ability to contribute individually and collaborate well in a team.
• Strong sense of accountability and ownership.
• Responds with speed and flexibility.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24226

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

Job Responsibilities:

• Collate large, complex data sets from diverse data sources
• Responsible for data preparation, data mining, to generate and identify opportunities through analytics.
• Perform exploratory data analysis and provide rapid iterations to refine issues and identify potential solutions
• Interpret and effectively communicate analytical findings and insights to both technical and non-technical stakeholders, facilitating data-driven decision-making
• Play a role in advancing data science infrastructure, tools, and frameworks to enhance efficiency in data analysis, experimentation, and model deployment
• Abide and adhere to data governance policies in servicing data extraction or report requests, metrics and dashboards

Job Requirements:

• Master’s / Bachelor’s Degree in a quantitative discipline (e.g., statistics, biomedical informatics, computer science, applied mathematics, or similar), with 3 years of relevant experience
• Possessed experience with Python, R, or similar programming languages
• Working knowledge of data analysis tools and databases
• Strong analytical skills, with experience solving problems using data and providing practical business insights
• Comfortable with dealing with sets of data points from different sources
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders

To apply, please visit www.gmprecruit.com and search for Job Reference: 24105

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

• Planning and overseeing new marketing initiatives and training module (Mandarin and Bahasa Melayu) in Malaysia
• Able to oversee training and demostration courses in manicure, eyelash extension/ eyebrow embroidery, and waxing
• Develop business strategy and opportunity in Singapore and Malaysia and ensure business goals are met.
• Identify trends and customer needs, building a short/medium/long-term sales pipeline in accordance with targets
• Develop strategies and positions by analyzing new venture integration
• Assist in the coordination and implementation of marketing strategies, and delegate tasks that achieve strategic goals
• Motivate the team, track performance, and report metrics
• Maintain and share professional knowledge through education, networking, events, and presentations
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals inline with strategies, and lead and facilitate pitch logistics

KEY ROLES AND RESPONSIBILITIES

• Ensure enhancement of SOC for cyber threats monitoring, detection, analysis and response through the use of threat intelligent and automation

• Project management and Vendors Management

• Drive continuous improvement of Incident Response Framework, Incident Response Plan, Event Management, Standard Operation Procedure, Playbook and etc. for cybersecurity operations and incident response

• Perform advanced trend, pattern and statistical analysis to project future technical cyber threat scenarios

• Synthesize multiple information sources and analysis reports into a holistic view of potential threats

• Conduct in-depth research into cyber security issues of industry- or nation-wide significance

• Produce findings to help initialize or support law enforcement and counterintelligence investigations or activities

• Establish incident management procedures for the detection, reporting and handling of incidents

• Develop a playbook for cyber incident management

• Perform the remediation and resolution of cyber incidents at the organizational level

• Direct post-mortem activities following critical incidents

• Work closely with internal and external parties to manage the operation of SOC

• Manage security operation to ensure implemented security technologies and controls are effective and adequate to protect our infrastructure/business

• Track and analyse cybersecurity metrics for effectiveness, benchmarking and management reporting.

QUALIFICATIONS & EXPERIENCE

• 3-5 or more years of experience in running security operations including management of Security Operation Center (SOC).

• Technical know-how and experience in IT security solutions such as (but not limited to) and at least operated in more than one of the followings:-

• Network Security : F/W, IPS, VPN, UTM, NAC

• Knowledge in Checkpoint, Juniper, Cisco, Aruba and Fortigate, CyberArk, Tripwire, will be an added advantage

• Content Security : WEB Security, Anti-Spam/Anti-Virus

• End point Security : Anti-Virus/Malware, Host base IPS, DLP, BitLocker

• Security Information Management: SIEM, Security management, Forensics

• Advance Persistence Threat Solution

• Experience in conducting detailed cyber security events investigation and analysis including leading and responding to cyber security incidents

• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001, 27002 and etc.

• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage

Primary Objective(s) of Position

• This position is responsible for effective handling of Spot-Bid / Tenders from customers and aligning opportunities with the company’s strategic objectives

Duties & Responsibilities

• Develop and propose pricing methodologies
• Conduct cost analyses for monitoring pricing landscape
• Update overall price schedule for profit calculation
• Prepare reporting material and present pricing analyses
• Work closely with the sales team to define pricing structure for company products
• Address issues and concerns raised by team members relating to pricing suggestions
• Other ad hoc duties as assigned by management

Person Specifications

• A bachelor’s degree in business or logistics and supply chain management
• At least 1 to 2 years of working experience in logistics, shipping or supply chain
• Strong computer skills, especially in Microsoft Excel (Pivot table, V/H-Lookup and etc.)
• Knowledge of forwarding/supply chain business in managing an RFQ
• Strong analytical mind and a pronounced affinity for working with numbers
• Ability to work under pressure to cope with periods of high workload and tight timelines for multiple deadline bids in parallel
• Good communication and interpersonal skills to properly engage with country pricing teams of different cultural backgrounds

Summary:

The Sr. Analyst of Operations Standards provides significant value to both our franchise partners and within the Burger King business by being the in-house expert on restaurant operations, including standards, best practices and training. These efforts are directed toward the dual goals of increasing guest satisfaction and improving franchisee profitability.

This role is highly dynamic and provides an outstanding platform for understanding and influencing all Operations aspects of the business.

Specifically, the Sr. Analyst of Operations Standards will be responsible for leading initiatives to help ensure franchise partners are supported in the following key areas:

• Brand Standards: Execute brand standard operating procedures, with functional knowledge of the Burger King Operations Manual

• Best Practices: Charged with identifying opportunities and areas for improvement to best support the goals of improved guest satisfaction and franchisee profitability

• Training: Champion training within the EMEA region, both classroom and digital training initiatives

The successful candidate will need to be influential in relationships with external stakeholders (Franchisees and vendors) and internal partners (Field teams & Marketing, Global Operations, etc.). Due to this, successful candidates will be able to demonstrate intimate knowledge of restaurant operations combined with navigating large matrix organizations.

Skills:

Communication Skills:

• Demonstrates excellent written and oral communication skills

• Listens to and understands other points of views

• Influences others to gain commitment

• Presents information in a clear and concise manner

Problem Solving Skills:

• Apply “Plan, Do, Check, Act” problem solving methodology

• Determine bottom’s up root causes for gaps in regional performance

• Apply analytical and conceptual skills to solve P&L, ROI, and sales growth gaps to goals

• Ability to breakdown and benchmark both Burger King and competitor operations

Leadership Skills

• Demonstrates sound business ethics and shows consistency among principles, values, and behavior

• Builds trust with others through authenticity and follow-through on commitments

• Able to relate to all types of people

• Builds commitment and overcomes resistance

• Leverages sound business judgement to understand organization’s strengths and opportunities

Technical Skills

• Proficient in Microsoft Excel, Word, and PowerPoint

• Able to learn new software: Tableau; Business Objects; others

• Intimate knowledge of restaurant operations, demonstrated though significant in-restaurant experience

Travel:

Position will necessitate ad-hoc travel to countries throughout Europe.

Qualifications:

• Strong understanding of the QSR industry and restaurant operations

• Business acumen & dexterity with qualitative business concepts

• 5+ years experience in the large-scale restaurant setting, both Corporate and Field

• Strong communication and interpersonal skills, with ability to build meaningful business relationships

• Highly organized, motivated and a team player

• Strong leadership skills and ability to influence others

• Ability to thrive in an autonomous, fast-paced and deadline-driven environment

• Proficient in using Excel and PowerPoint

• Monitoring daily communications and answering any queries.
• Preparing statutory accounts.
• Ensuring payments, amounts and records are correct.
• Working with spreadsheets, sales and purchase ledgers and journals.
• Recording and filing cash transactions.
• Controlling credit and chasing debt.
• Invoice processing and filing.
• Processing expense requests for the accountant to approve.
• Bank reconciliation.
• Liaising with third party providers, clients and suppliers.
• Updating and maintaining procedural documentation.

Embark on a dynamic opportunity as a Temenos Triple A (AAA) & Actuate Developer, contributing to the evolution and enhancement of existing and new assets/applications within the Services division. This technology-oriented role involves hands-on development, production L3 support, and exploration of innovative frameworks. Familiarity with Wealth Management (Private Banking) functions, including Portfolio Analysis, Order Management, and Advisory, is a valuable asset.

Role:

• Conduct Business Analysis, collaborating with diverse business representatives.
• Generate technical specifications for development teams (Unix, Java, TX maps).
• Undertake Triple A Core object development and Actuate Reports development.
• Support integration teams in implementing technical deliveries.
• Execute functional testing of PMS domain systems.
• Propose solutions, contribute to key projects, and support strategic initiatives.
• Engage in Support Activities and perform Project Management activities.
• Ensure quality reporting and controls align with team standards.
• Manage applications like Triple A core objects, Triple A data model, and functional asset unicity.

Requirements:

• Possess 8 years of experience as a Business Analyst in the financial domain.
• Mandatory exposure to Temenos Triple A system.
• Familiarity with process methodology and business support in Wealth Management is advantageous.
• Proficient in Actuate development.
• Experience in financial products (equity, bonds, FX, funds) and portfolio management.
• Certifications such as CFA, PMP, and Business Analyst are a plus.

The Opportunity

• Adecco is partnering our client, a famous Tech MNC
• We are looking for a Credit and Collections Analyst
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• 1-3 years’ experience in Finance
• Qualification in relevant field
• Analytical
• Excel skill, eg, Pivot, Vlookup, Formulas
• Strong Communication Skill – Verbally and in written.

Job Description

• Perform customer credit check.
• Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Proactively contact customers for prompt collection and timely resolution of aged receivables
• Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
• Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
• Have the capability to review and release customer credit holds with independent decision.
• Timely resolve customer receivable issues, inquiries, disputes, and/or claims
• Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
• Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
• Understand the Bad Debt Provision and prepare the monthly report.
• Prepare credit and collection reports and ensure meeting KPIs.
• Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Job Description

• 3 Years of relevant experience in billing role; good and strong communication skills, self-motivated, analytical skills and independent and skilled in MS Excel, SFDC, Oracle and Siebel.
• Knowledgeable in Oracle, SFDC, and Siebel. Accounting exp will be considered too.
• Billing queries, addressing to the team to process files to issue credit memos more on the billing side.
• Customer facing role, IT and Sales billing related; addressing all billing inquiries from customers.
• Customer facing role, support in audit; 60% of the job to verify and answering quotes, billing, back office.

EA License No: 11C4879

Experience in Automation testing using Selenium.

Good with Java programming.

Prior experience working in agile environment.

Must be good at manual testing.

- Determining the test scope for functional and regression tests based on project documentation - Be able to manage automation and manual testing tasks, under supervision of Singapore - management - Analysis, triage and defects tracking - Tracking, gathering and publication of regular status reports (reporting) - Proactively identifying and escalating risk and issues to leads, managers and stakeholders

About the Client:

Our client is a reputed MNC

Responsibilities:

• Analyzing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

Requirements:

• Bachelor Degree or higher degree in Economics, Finance or equivalent science oriented track
• Knowledge of most common traded financial instruments is a MUST
• Must be detailed-oriented, a quick learner, and a self-starter
• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
  Experience with a flagship Trading system (ideally Murex) is an advantage
• Experience in delivering projects in financial services – preferable Investment banking and Risk
  Solid experience in gathering and writing requirements and functional specifications in a project framework

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

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Zenith Infotech (S), being a Tech Recuritment for 27 years in Singapore, is seeking out a Business Analyst in PEGA Systems.

He or She should have adequte years of experience in this required role, comfortable to start with a 12 months contract role.

Requirements:

• Pega Platform - Business Analyst with Pega Background.
• Work with client PO to understand requirements, generate user stories, and ensure developers are building according to clearly written acceptance criteria.

Salary: up to $3500

Working Days & Hours: Mon-Fri Office Hours

Location: Jalan Buroh (islandwide pickup)

Job Description:

Inventory Management

• Coordinate closely with logistics (DC) for incoming shipment tracking.

• Ensure inventory levels is within the contractual inventory holding target.

• Prompt review & action on the obsolesces to minimize the non-working inventory.

• Work closely with DC to monitor the excess storage charges and informed the affected Clients.

• Provide timely and proper instruction to Material Management team for inventory transfer, write off, block action.

Client Management

• Base on business contract, identify key service areas and KPIs. Translate into monthly KPI report for Operation Meetings.

• Align the KPI definition and targets with cross-functional team, namely CCC, DC, SCM, and Finance.

• Responsible to consolidate and understand the KPI matrix, and reason for failure to meet the KPI, if any.

• Conduct monthly operations review, or quarterly business review with key clients (including Operation stats, open issues, progress, etc.).

• Liaises with Clients on their requirements & assist to resolve daily problems encountered.

• Maintain high frequency of engagement with Clients to build effective and strong working relationships.

• Work with other cross-functional departments like DC, CCC and finance to ensure clients’ operational requirements are met.

Job Requirements: Min Degree in Logistics & Supply Chain or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

Job Description:

• Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to the business operations to identify areas for improvement and optimisation
• Develop a deep understanding of the operational workflows and procedures and maintain up-to-date documentation of policies and processes
• Partner with business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
• Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
• Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
• Identify interdependencies across projects/initiatives and strategise how these can be managed and coordinated, in collaboration with the relevant teams
• Support business transition and help drive change through actively engaging key stakeholders and end users
• Own and maintain overview of the business operations health’ and support operational decision-making through business analytics by:
  • Establishing standards and metrics to measure impact, progress and performance of operational initiatives
  • Tracking, analysing and interpreting complex datasets to surface insights that inform business units (e.g. programme planning and delivery, budget and cost estimations, potential issues, risks and benefits)
• Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
• Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement

Working Arrangement:

Mon to Thurs: 8.30am to 6pm

Fri: 8.30am to 5.30pm

Sat/Sun: Off

Responsibilities

• Own the technical solution and design of Private Wealth IT system implementation.

• Collaborating with architects, security teams, and infrastructure teams as well as with vendor teams for solutions alignment with best practices and facilitate architecture, security, development, delivery review sessions so to comply with clients standards and regulations.

• Develop technical specifications.

• Monitor the work of development from vendors

• Performing technical installations, deployment, configurations (hands-on) and troubleshooting issues (if any)

• Assisting project managers in identifying technical risk ,and mitigations

• Support SIT/UAT technical issues from technical perspective.

Requirements

• Degree in Computer Studies with at least 5 years relevant experience in Microsoft .NET and SQL Server platform in banking industry with experience dealing with IT architecture, security, infra team.

• Able to facilitate all these technical processes, and collaborate with technical teams such as infra etc throughout the project.

Licence No: 12C6060

The Opportunity

• Adecco is partnering our client, a famous Tech MNC
• We are looking for a Billing Analyst
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Relevant qualification
• 1~3 years of Billing related experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint
• Skilled in SFDC, Oracle and Siebel will be a plus point

Job Description

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to [email protected]
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

About your role and background:

Should be seasoned functional analyst professionals with 8 - 10 years plus experience. it's critical that they have experience handling multiple initiatives concurrently and understanding.

• Employ tools and techniques to gather business and user requirements against project objectives. Analyse and assess the value of the requirements and, in this context, make proposals on future business processes and architecture;
• Assist with facilitation to identify and map needs;
• Employ a range of tools and techniques to map “As-Is” and “To-Be” business processes referencing current processes and potential or agreed target industry solutions;
• Experience of Lean Analysis on processes will be good.
• Evaluate requirements against the current state and target state and identify what is necessary to make the transition;
• Ensure that activities within the project are mapped to ensure that they are delivered effectively and work in partnership with technology teams to translate into technology solutions;
• Identify potential consequences of a change, estimate what needs to be modified to implement the change and scope changes within the overall project design;
• Ensure that business needs and solutions are delivered according to the level of quality set out in business specifications;
• Develop an auditable requirements traceability matrix ;
• Engage with strategy to ensure business functions, workflows and processes contribute to target operating model.
• Experience of Core Banking, cyber risk, AI OCR, CRM transformation will be great.
• Proficiency in English and Mandrain as will be required to interact with chinese counterparties.

EA License Number : 11C4879

Responsibilities

• Billing - Monitor and ensure that the monthly billing is complete and accurate.
• Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place
• Process manual invoices/credit memos and order quotes as requested·
• Review Invoices and conducts variance analysis, with sign off required
• Coordinate monthly invoice run to ensure accurate and timely customer billings
• Manage the Customers’ Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
• Assist in month end close related tasks.
• Assist in Audits & SOX controls
• Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues
• Resolve and track billing issues as they ariseworking with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
• Acts as First Line Support for approval requests and deal inquiries
• Project Management - Participate on UATs, projects and ad hoc assignments as needed
• Implement and document processes and procedures required by SOX
• Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
• Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies
• Assist in the training and coaching

Qualifications

• Bachelor's degree required
• 3+ years’ experience preferred
• Ability to work independently and self-motivated
• Strong analytical data mindset
• Good communication (both spoken and written) and interpersonal skills
• Proficient in Excel and PowerPoint

EA License Number : 11C4879

Responsibilities

• Perform customer credit check. Establish and maintain appropriate credit lines for new and existing customers in accordance with company’s credit policy.
• Proactively contact customers for prompt collection and timely resolution of aged receivables
• Follow Collection Guideline on those customers with aged debt, reduce outstanding aged accounts receivable balances by working in conjunctions with Billing team, Sales, CSM, and Legal
• Responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation.
• Have the capability to review and release customer credit holds with independent decision.
• Timely resolve customer receivable issues, inquiries, disputes, and/or claims
• Partner with Cash Application team in our global back office to ensure properly application of customer’s receipt.
• Partner with Customer Master team in our global back office to ensure timely set up and update of customer master.
• Understand the Bad Debt Provision and prepare the monthly report.
• Prepare credit and collection reports and ensure meeting KPIs.
• Actively involved in projects/system enhancement and any other ad hoc duties as and when assigned.

Qualifications

• 1-3 years’ experience in Finance required (Associated), 3 Years plus experience for Analyst.
• Bachelor's degree preferred.
• Excel skill, eg, Pivot, Vlookup, Formulas
• Strong Communication Skill – Verbally and in written.

EA License Number : 11C4879

About the Client:

Our client is a reputed MNC

Responsibilities:

• Analyzing stakeholder requirements, formulating design and development proposals to enhance the global markets technology efficiency and meets Front office expectations
• Delivering and supporting the Global markets platform (Murex), managing the quality of functional delivery and ensuring the implementation and deployment of the deliverables.
• Perform various levels of testing for assigned deliverables as well as participate in formal release cycles (SIT/UAT)
• Contributing and assist existing support parties in resolving requests or issues with Front Office, P&L, Market Data, and booking issues
• Interacting with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

Requirements:

• Bachelor Degree or higher degree in Economics, Finance or equivalent science oriented track
• Knowledge of most common traded financial instruments is a MUST
• Must be detailed-oriented, a quick learner, and a self-starter
• 3+ years’ experience as a Front office / Product control system/business analyst or consultant in a leading trading platform.
  Experience with a flagship Trading system (ideally Murex) is an advantage
• Experience in delivering projects in financial services – preferable Investment banking and Risk
  Solid experience in gathering and writing requirements and functional specifications in a project framework

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted

PERSOLKELLY Singapore Pte Ltd
EA License No. 01C4394
EA Reg No: R1551772 (Kankanala Lakshmi Prasanna)

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an emailto let us know. Please feel free to contact us if you have any queries.

All parties involved in any form of workforce engagement are to strictly adhere to prevailing regulations and laws that govern local fair employment practices, and to invest reasonable efforts in building a strong Singaporean core workforce, recruit and select candidates based on merit and prohibit discrimination based on age, race, gender, religion, marital status and family responsibility or disability. For more information, please refer to MOM and TAFEP websites.

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• Perform all billing related activities for Singapore
• Liaising with internal stakeholders (PM, Ops, Finance, intercompanies) on billing, emails distributions, and reconciliation on open items.
• Administer invoices submission to internal and external clients on time and accurate.
• Process credit-rebill on timely manner.
• Liaise with shared service/ AP – AR teams on open items and disputes.
• Other adhoc assigned by line manager.

Qualification required:

• Min Diploma/Degree/LCCI in accounting/bookkeeping
• Minimum two (2) years of Billing/Accounts working experience

Salary range: $3K to $3.7K

Interested candidates, please forward your resume to [email protected]

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Key Deliverables

• Capture business requirements effectively and create user stories for development work packages.
• Communicate effectively with developers on explanation of user stories and validating the end implementation of the requirements.
• Facilitate in the production and agreement of solution designs; incorporating the inputs from Business and Technical teams.
• Communicate with product managers on product roadmap, backlog grooming, prioritization of requirements and sprint release/plansHandhold delivery of items throughout the delivery lifecycle and facilitate the team in resolving
• Co-ordinate with business stakeholders to acquire user feedback and refine requirements.

Competencies:

• A BA with 3-6 years of experience with IT departments of Banks or Financial Institution.
• Strong Knowledge in MAS610 and Axiom
• At least 2 years of exposure to working in Derivative Products (FX, Rates, Credit, Equity etc). Basic Functional knowledge of the products is essential.
• Strong technical experience in various system interfaces, database, scripts and excel tools
• Prior experience in Agile working would be a plus.
• Ability to communicate effectively to senior managers, developers, stakeholders.
• Ability to produce clear, concise documents
• Strong presentation skills
• ‘Hands-on can do’ attitude