Description

The SAS Analyst is responsible for data preparation and analysis that will draw meaningful insights from complex datasets and help business identify strategies for decision making.

Responsibilities

1. Responsible for data cleansing, validation, aggregation and analysis

2. Develop and maintain analytics reports for strategic and business planning and improvement.

3. Apply statistical modeling techniques to analyze and interpret patterns from large data

4. Meet with key stakeholders to present and review data analysis and reports to support decisions

Qualifications

1. Bachelors Degree in Statistics, Mathematics, Computer Science or related discipline

2. Analytical skills with ability to organize, maintain, process and analyze vast amounts of information and complex issues.

3. Experience in developing or maintaining SAS programs using Base SAS and Macros and SQL.

4. Ability to communicate findings in a clear, concise manner including verbally, graphically and in writing to a variety of audiences.

5. Nice to Have
Experience in visualization software such as SAS Visual Analytics, tableau or Qlikview

5 day week @ AMK area

Maestro HR

damien lee tian hong

R1106726

16C8462

Our client is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). They have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Their portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). They also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs,
  and expenses actual result and outlook . Account for variance between actual result and budget with
  in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual
  budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd
  half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely
  & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all
  monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR
  development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly
  performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Who we are

Do you want to join our Geo-data revolution? Fugro’s global reach and unique know-how will put the world at your fingertips. Our love of exploration and technical expertise help us to provide our clients with invaluable insights. We source and make sense of the most relevant Geo-data for their needs, so they can design, build and operate their assets more safely, sustainably and efficiently. But we’re always looking for new talent to take the next step with us. For bright minds who enjoy meaningful work and want to push our pioneering spirit further. For individuals who can take the initiative, but work well within a team.

Job Summary

The regional business analyst for the APAC region reporting directly to the Regional Head of Finance. Key focus on producing meaningful management information and business insights for the region.

About the role

Monthly reporting

Monthly reporting and analyses of regional results and deviations compared to forecast. Analyse result development drivers and monitor their evolution (including metrics such as DRO, backlog and utilization). Further improve monthly reporting process and analytical insights through PowerBi.

Forecasting

Analyzing the Forecasting process together with Regional Business Line Controllers and Head of Finance

Special projects

Support the Business Line Director or Regional Head of Finance in various special projects

About you

• Diploma or Degree in Business and Accountancy (Internship)
• 2 years of working experience
• Proficient in English language
• Perfect role for first job within Fugro with career opportunities within Singapore and other locations within Fugro.

What we offer

Competitive salary with Annual Wage Supplement

Generous paid-leave

Career & training opportunities (international opportunities possible)

Company shuttle from various pick-up at MRT stations across Singapore

Collective health insurance and outpatient benefits;

Employee Assistance Programme (EAP) to provide help when you need extra support.

Additional benefits: Long Service Awards, Professional Membership, Weekly fitness-related activities, etc)

**Benefits may vary according to position/contract/grade level.

Our view on diversity, equity and inclusion

At Fugro, our people are our superpower. Their variety of viewpoints, experiences, knowledge and talents give us collective strength. Distinctive beliefs and diverse backgrounds are therefore welcome, but discrimination, harassment, inappropriate behaviour and unfair treatment are not. Everybody is to be well-supported and treated fairly. And everyone must be valued and have their voice heard. Crucially, we believe that getting this right brings a sense of belonging, of safety and acceptance, that makes us feel more connected to Fugro’s purpose ‘together create a safe and liveable world’ – and to each other.

How to apply

• Please include your latest resume in the application.
• Please describe your working rights in Singapore (work pass sponsorship is subject to quota and availability).
• We regret to inform that we will only process applications made via our Careers website (and other linked portals) and only shortlisted applicants will be contacted.

We are looking for a motivated and experienced Business Analyst to join our dynamic team.

In this role, you will play a crucial part in the strategic planning and implementation of key projects and initiatives.

This involves a comprehensive range of responsibilities, from the initial study of requirements to procurement, testing, management, implementation, and ongoing maintenance support of applications.

Key Responsibilities:

• Conduct in-depth requirement studies to understand and document business needs and objectives.
• Involved in the entire project lifecycle, including strategizing, planning, and execution phases.
• Collaborate with cross-functional teams to ensure successful procurement and implementation of software applications.
• Facilitate effective testing processes and ensure applications meet quality standards.
• Manage the implementation process, including coordination with stakeholders and aligning with overall business strategies.
• Provide ongoing maintenance and support for applications post-deployment.
• Stay abreast of the latest trends and technologies to continuously improve project outcomes.

Requirements:

• A minimum of 3 years of IT Application Business Analyst experience.
• Practical experience with Agile methodologies and tools.
• Good understanding of cloud technology, with fundamental training in this area.
• Experience in vendor and contract management, as well as change management/service request management, and problem/incident management.
• Prior experience in supporting government projects is beneficial.
• Experience in projects involving databases (e.g., Oracle, Postgres), middleware (e.g., WebLogic, JBoss, Tomcat), and automated software testing.
• Strong analytical, conceptualization, and problem-solving skills.
• Excellent communication skills, both oral and written, with the ability to engage stakeholders effectively.
• Knowledge in the healthcare domain is advantageous.
• Experience in supporting application operations.

Apply for Position
Or refer someone

Job Title: Senior/Market Research and Competitive Intelligence Analyst

Department: Strategic Development

Job Description:

Durapower, a pioneer in the sale, design, and system integration of cutting-edge lithium-ion batteries, is seeking a Senior Market Research and Competitive Intelligence Analyst. This critical role is centred on enhancing Durapower's strategic growth initiatives within the realm of advanced energy solutions. As a pivotal contributor to our strategic evolution, you'll decipher market intricacies, steering our product and service offerings toward sustained success.

Key Responsibilities:

· Strategic Navigation: Lead comprehensive market research initiatives to shape Durapower's forward-looking strategies for products, partnerships, and market positioning. Develop Business Plans to support strategic initiatives.

· Competitive Edge: Delve deep into competitor landscapes, dissecting strategies, product innovations, and market positioning to fortify Durapower's market leadership in battery sales, design, and system integration.

· Data Modelling Mastery: Curate, manage, and analyse databases, reports, and dynamic dashboards that encapsulate market dynamics, enabling strategic decision-making in our product and service evolution.

· Presentation: Develop and deliver highly professional slide decks to summarize key project information, strategic frameworks and secure internal or external buy-in.

· Collaborative Insights: Collaborate across teams, providing actionable recommendations grounded in market intelligence, crucial for optimizing our sales, design, and integration approaches.

· Strategic Projects: drive and support strategic initiatives from ideation all the way to execution, while ensuring a positive commercial outcome for the company.

· Industry Monitoring: Vigilantly monitor industry landscapes, assimilating and disseminating pertinent market updates and insights to adjust and adapt company strategic direction.

Requirements:

· Educational Background: Bachelor’s degree in engineering, Economics, Marketing, or related fields.

· MBA preferred.

· Experience: A minimum of 5 years in strategic market research, competitive intelligence, consulting, or similar roles, preferably within the advanced energy sector, Automotive or Marine.

· Desired experience in IP licensing projects.

· Analytical Proficiency: Mastery in leveraging market research tools, adeptness in data analysis, and a talent for transforming complex data into actionable insights.

· Strategic Acumen: Demonstrated ability to translate data-driven insights into robust strategic plans and recommendations tailored for lithium-ion battery products and services.

· Demonstrated mastery of PowerPoint slide decks including integration of strategic frameworks such as Porter 5 Forces, SWOT, Competitive Analyses, Blue Ocean analysis for data modelling aiding Go-To-Market strategy.

· Communication Skills: Exceptional communication abilities to articulate findings and influence stakeholders within the advanced energy sector.

· Adaptability: A track record of working autonomously, managing multiple projects, and thriving in a dynamic, fast-paced environment.

· Highly motivated and self-reliant, demonstrating a proactive approach to tasks and challenges.

If you're passionate about shaping the strategic evolution of advanced lithium-ion battery solutions, possess an innate curiosity for market trends, and aspire to steer Durapower's sales, design, and system integration endeavours, we encourage you to apply. Join us in propelling innovation and sustainable energy solutions to new heights.

• Evaluating business processes, anticipating requirements, uncovering areas for improvement, developing and implementing solutions.
• Communicate with clients to identify and define project requirements, scope and objectives
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis. Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Working closely with clients, technicians, and managerial staff.
• Ensuring solutions meet business needs and requirements.
• Updating, implementing, and maintaining procedures and work flow processes.
• Prioritizing initiatives based on business needs and requirements.
• Monitoring deliverables and ensuring timely completion of projects.
• Participate in project design meetings and propose improvements if necessary
• Evaluate potential problems and technical hitches and develop solutions
• Manage project-related paperwork by ensuring all necessary materials are current, properly filed and stored.
• Direct project correspondences by preparing and reviewing project proposals, memos, meeting minutes and emails
• Supporting project implementation in various way

Requirements

• A bachelor’s degree in computer science or related field.
• A minimum of 5 years of experience in business analysis or a related field.
• Minimum of 1 year experience in Clinical Software Solutions for Long Term Care Industry
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• A history of leading and supporting successful projects.

Job Description:

• Act as a SME in the Consumer Banking Branch/Assisted channel domain with sufficient knowledge to interact, solicit requirements, and advise senior-level business users

• Work closely with business users and project team members on solutioning/project initiation, implementation, and post-implementation support

• Lead solutioning effort and help develop compelling and innovative solutions while complying with existing standards, guidelines, and processes

• Perform Business Analysis and lead the requirements gathering with business users. Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes

• Verify that the user requirements are achievable and support business users during UAT and post-implementation phases.

• Collaborate with IT teams to resolve issues. Work with Solution Architects, Systems Analysts, and Developers to produce high quality deliverables

Requirement

• Relevant business analysis expertise in branch and branch services, including systems such as Teller systems

• Experience in defining business analysis and, solution standards and processes.

• Strong analytical skills with ability to assimilate information quickly and gain consensus from multiple stakeholders when required.

• Strong team player and good interpersonal skills

• Well-versed in industry developments and trends in the relevant functional domain

• Experience in driving digital initiatives with business and Operations will be an advantage

• Ability to adapt to different software development methodologies, e.g. Agile and Waterfall projects

• Passion to drive solutions and deliver projects

• Strong team player with the ability to take ownership and deliver independently

• Able to work under pressure with tight deadlines and/or multiple projects

• Good oral and written communication skills, including documentation and presentation skills

• Strong interpersonal skills required to liaise with other subject matter experts to problem solving issues or generating ideas

• Experience in negotiation and conflict resolution

• Possess initiative, drive and excellent attention to detail

JOB PURPOSE AND IMPACT

The Tropical Oils Analyst Lead, as subject matter authority, independently retrieve, analyze and summarize data to develop business intelligence, optimize effectiveness and predict business outcomes. In this role, you will collect, analyze and interpret marketplace trends and customer data to create product development strategies.

KEY ACCOUNTABILITIES

• Develop and drive new analysis approaches and methodologies.
• Work with global trading desk heads daily on strategic direction and advocation for trading positions, using analytic data.
• Create complex models to compile research and adjusts the models as necessary to revise the strategy.
• Research competitor behavior including marketing strategies, pricing, sales and methods of operation.
• Independently track market conditions, trends and competitors to project demand and inform product launch timing.
• Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor.
• Other duties as assigned

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a related field or equivalent experience
• Minimum of six years of related work experience
• Other minimum qualifications may apply

KEY BEHAVIORS

• Develop and deliver multimode communications that convey a clear understanding of the unique needs of different audiences.
• Interpret and apply key financial indicators to make better business decisions.

SKILLS AND EXPERIENCES TO BE GAINED

• Experience conducting analyses requiring an industry-expert level of understanding of the commodities, markets or specialized area.

Overview

Applied Materials New College Graduates (NCG) Program is a 16-month inter-department training program with the aim to nurture future leader for Applied’s Global Supply Chain organization. The NCG program consists of structured training modules providing learning opportunities through classroom trainings and interactions with experienced colleagues. The participants will rotate through positions in Purchasing, Sourcing, and Commodity Management, all while developing the technical and business skills required to be successful in the Supply Chain organization.

General Profile

Performs routine assignments in the entry level to a professional job progression. Typically has knowledge of and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from other team members.

Key Responsibilities

• Engages new supplier introduction and/or disengagement requirements to/from the Applied Materials supply base.

• Supports the maintenance of agreements with suppliers that provide the structure for all business relationships between Applied Materials and the supply base.

• Develops strategies to procure components at the lowest cost consistent with consideration of quality, reliability of source and urgency of need.

• Assists in creation of commodity road maps and implements commodity strategies.

• Supports new product development program and PLC process to ensure alignment with Applied’s commodity strategies.

• Drives material cost reduction projects. Activities include but not limited to supplier negotiations, collaboration with engineering on design optimization and should costing.

• Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.

• Utilizes the preferred supplier selection and assessment process when selecting suppliers; Completes supplier risk assessment on critical and unique parts; Monitors supplier performance (delivery, quality, cost).

• Drives resolution to systematic supply chain issues affecting quality, cost, delivery or lead-time.

• Drives initiatives on process improvement, optimization and digitalization of work processes within GSC community.

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Coordinates demand signals through MRP to minimize inventory exposure.

• Review and resolve material shortages to ensure continuity of production activities.

• Provides input to outsourcing decisions by performing make versus buy analysis.

Requirements

• Graduating with a Bachelor’s degree in Supply Chain, Engineering, Business Management, Data Analytics or related field

• Proficiency in developing effective executive reports and presentations

• Proficiency in Microsoft office tools

• Excellent listening, writing, quantitative, qualitative and oral communication skills

• Strong interpersonal skills with the ability to interact cross-organizationally

• Ability to problem-solve creatively and analytically

• Detail-oriented; ability to multi-task; deadline-oriented

• Flexible and adaptable mindset

• Thrive in a results-driven culture

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Overview

Applied Materials New College Graduates (NCG) Program is a 16-month inter-department training program with the aim to nurture future leader for Applied’s Global Supply Chain organization. The NCG program consists of structured training modules providing learning opportunities through classroom trainings and interactions with experienced colleagues. The participants will rotate through positions in Purchasing, Sourcing, and Commodity Management, all while developing the technical and business skills required to be successful in the Supply Chain organization.

General Profile

Performs routine assignments in the entry level to a professional job progression. Typically has knowledge of and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from other team members.

Key Responsibilities

• Engages new supplier introduction and/or disengagement requirements to/from the Applied Materials supply base.

• Supports the maintenance of agreements with suppliers that provide the structure for all business relationships between Applied Materials and the supply base.

• Develops strategies to procure components at the lowest cost consistent with consideration of quality, reliability of source and urgency of need.

• Assists in creation of commodity road maps and implements commodity strategies.

• Supports new product development program and PLC process to ensure alignment with Applied’s commodity strategies.

• Drives material cost reduction projects. Activities include but not limited to supplier negotiations, collaboration with engineering on design optimization and should costing.

• Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.

• Utilizes the preferred supplier selection and assessment process when selecting suppliers; Completes supplier risk assessment on critical and unique parts; Monitors supplier performance (delivery, quality, cost).

• Drives resolution to systematic supply chain issues affecting quality, cost, delivery or lead-time.

• Drives initiatives on process improvement, optimization and digitalization of work processes within GSC community.

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Coordinates demand signals through MRP to minimize inventory exposure.

• Review and resolve material shortages to ensure continuity of production activities.

• Provides input to outsourcing decisions by performing make versus buy analysis.

Requirements

• Graduating with a Bachelor’s degree in Supply Chain, Engineering, Business Management, Data Analytics or related field

• Proficiency in developing effective executive reports and presentations

• Proficiency in Microsoft office tools

• Excellent listening, writing, quantitative, qualitative and oral communication skills

• Strong interpersonal skills with the ability to interact cross-organizationally

• Ability to problem-solve creatively and analytically

• Detail-oriented; ability to multi-task; deadline-oriented

• Flexible and adaptable mindset

• Thrive in a results-driven culture

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Overview

Applied Materials New College Graduates (NCG) Program is a 16-month inter-department training program with the aim to nurture future leader for Applied’s Global Supply Chain organization. The NCG program consists of structured training modules providing learning opportunities through classroom trainings and interactions with experienced colleagues. The participants will rotate through positions in Purchasing, Sourcing, and Commodity Management, all while developing the technical and business skills required to be successful in the Supply Chain organization.

General Profile

Performs routine assignments in the entry level to a professional job progression. Typically has knowledge of and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from other team members.

Key Responsibilities

• Engages new supplier introduction and/or disengagement requirements to/from the Applied Materials supply base.

• Supports the maintenance of agreements with suppliers that provide the structure for all business relationships between Applied Materials and the supply base.

• Develops strategies to procure components at the lowest cost consistent with consideration of quality, reliability of source and urgency of need.

• Assists in creation of commodity road maps and implements commodity strategies.

• Supports new product development program and PLC process to ensure alignment with Applied’s commodity strategies.

• Drives material cost reduction projects. Activities include but not limited to supplier negotiations, collaboration with engineering on design optimization and should costing.

• Assists in supplier price and delivery negotiations; under direct supervision may negotiate contracts as necessary.

• Utilizes the preferred supplier selection and assessment process when selecting suppliers; Completes supplier risk assessment on critical and unique parts; Monitors supplier performance (delivery, quality, cost).

• Drives resolution to systematic supply chain issues affecting quality, cost, delivery or lead-time.

• Drives initiatives on process improvement, optimization and digitalization of work processes within GSC community.

• Under direct supervision, forecasts and communicates engineering, materials, and manufacturing requirements to suppliers. Coordinates demand signals through MRP to minimize inventory exposure.

• Review and resolve material shortages to ensure continuity of production activities.

• Provides input to outsourcing decisions by performing make versus buy analysis.

Requirements

• Graduating with a Bachelor’s degree in Supply Chain, Engineering, Business Management, Data Analytics or related field

• Proficiency in developing effective executive reports and presentations

• Proficiency in Microsoft office tools

• Excellent listening, writing, quantitative, qualitative and oral communication skills

• Strong interpersonal skills with the ability to interact cross-organizationally

• Ability to problem-solve creatively and analytically

• Detail-oriented; ability to multi-task; deadline-oriented

• Flexible and adaptable mindset

• Thrive in a results-driven culture

Qualifications

Education:

Skills:

Certifications:

Languages:

Years of Experience:

Work Experience:

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. 

Job Responsibilities

• Pre-Project Capability Assessment & Transformation Planning

o Perform “As-Is” Capability Assessment, Analyse, Define and document the “To-Be” operational capabilities in line with the strategic direction.

o Identify and document the opportunity for Digital Servicing, Productivity improvements using Lean principles/straight through processing and Data Driven Actionable Insights.

• Requirements Analysis & Elicitation

o Collaborate with BU Specialists to elicit and review business requirements.

o Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment.

o Responsible to analyse and define detailed functional and non-functional requirements based on business requirements.

o Identify value based & outcome driven requirements and manage risks through prioritization.

o Write business functional release notes and contribute to deployment plan.

• Team Collaboration

o Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements.

o Work with Test Manager to translate business requirements into test scenarios.

o Facilitate / provide "Train the Trainer" on application enhancements.

o Maintain up to date knowledge base related to application features and processes (subject matter expertise).

• Testing & Scope Management

o Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request).

o Perform impact assessment and estimation for Project Change Request.

Job Requirements

• Bachelor’s degree in Engineering/ Business/ Finance or equivalent.
• Minimum 10 years of relevant banking and/or consulting experience.
• Strong business domain knowledge in retail banking.
• Knowledge of Enterprise Workflow (FileNet, Datacap, BAW, etc.).
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player.
• Familiar with change management processes and project management fundamentals.
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Passionate, diligent and resilient individual with ability to thrive in ambiguity.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

Domain

• Retail Consumer banking operations & contact centre.
• Retail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.
• Knowledge of Best Practices & Service Excellence in Technology & Operation Management.

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Application Analyst (IT Business Analyst / No coding / High Bonus / WFH Hybrid)

• High Bonus + Attractive Benefits

• Training will be provided.

• Good working environment (5 days - Hybrid WFH Module)

• Good career progression

• Location : Near to MRT (walking distance)

• Virtual Interview

• Permanent Role

Responsibility:

• Provide on-going application support and be involved in various stages of the SDLC.
• Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.
• Evaluate potential solutions and make recommendations to resolve business problems.
• Involvement in the system integration testing phase prior to implementation.
• Plan and coordinate end-user training for any system implementations or enhancements.
• Liaise closely with business users and build good rapport.
• Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
• Support the team in defining project requirements, tracking and documentation

Requirement:

• Min Diploma / Degree in computer science/ Information Technology or equivalent.
• Training will be provided.
• Prior experience in developing, implementing and maintaining IT systems will be advantageous.

How to apply

Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ooi Chuan Yi (Jacky)

EA License | 14C7092

EA Registration Number | R1871737

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

Job Responsibilities

• Support the preparation of transfer pricing documentation reports for the Group, in line with OECD transfer pricing guidelines and local regulations.
• Engage with internal stakeholders and cross-functional teams to gather information required for transfer pricing compliance purposes.
• Support the preparation and filing of local direct and indirect tax returns for Singapore entities.
• Staying up-to-date with changes in tax laws and regulations, conducting research on tax issues and advising the Group on potential tax impacts and opportunities.
• Collaborating with internal teams, external advisors and tax authorities to address tax-related inquires, issues and negotiations.
• Participate in tax incentives initiatives and support relevant incentive applications and compliance requirements.
• Identifying opportunities for process improvements in tax-related workflows and systems.
• Providing tax advice to business teams to ensure tax considerations are integrated into decision-making processes.

Job Requirements

• Degree in Accountancy / ACCA, CPA or equivalent.
• Possessing an accreditation from Singapore Chartered Tax Professionals (SCTP) would be an added advantage.
• Good working knowledge of OCED and local transfer pricing guidelines.
• Excellent analytical and project management skills.
• 3 to 5 years working experience with transfer pricing or tax compliance related role derived from international public accounting firms or in-house tax function.
• Have an analytical and resourceful mindset.
• Reliable, responsible team player and keen to learn.

Job Descriptions

• Understand clients' business functions and objectives so as to propose appropriate and efficient solutions.
• Conceptualize and Design user friendly interface.
• Prepare detail specifications, design documents and test cases.
• Manage scope of work and project schedule based on the agreed timeline committed to clients.
• Monitor entire SDLC development.
• Train clients on the ERP software solutions discussed and developed for them.
• Make sure successful live run of all clients assigned.
• Carry out post implementation support.

Requirements

• Degree from Computer Science or System Information, Accounting or Business Studies
• Strong interest in ERP solutions, e.g. Project Costing, Supply Chain Management, and Payroll.
• Responsible for answering queries in English and Mandarin on system maintenance and application solutions for Chinese market
• Keen interest in Project Implementation and Management.
• Good Inter-personal communication skill.
• Proactive, highly self-motivated, result oriented and can work independently.
• Must be very Customer Oriented.
• Ability to prioritize and handle multiple tasks.

Will be part of the IT functional team. Will learn the usage of SAP HR System, and perform IT testing of various functionalities within the SAP HR system.

Will learn the usage of SAP ENABLE NOW to create training material. Will be exposed to the project's processes of how system investigation of reported issues is done.

Will shadow the team on how they implement system changes as part of client's Change Request, and learn how to do solution design work.

Assist in defining requirements and designing applications to meet business process and application requirements under SAP HR. Provide production support.

Create training material and perform helpdesk cover.

Singaporean Only

We are seeking a Business Analyst (BA) with a keen sense of urgency and a commitment to quality. As part of our Wealth Management BA team, we look for individuals who are passionate about the dynamic world of wealth management, and who can bring extensive experience in investment products along with a functional understanding of technology. Your resilience, collaboration skills, and ability to work independently will be key in driving our One Bank success.

In this role, you will not only build strong relationships with stakeholders, but also collaborate with them to deliver technology solutions that make a difference. This is an opportunity to be part of a team that values quality, innovation, and speed in delivering projects.

Job Description

As a Business Analyst, you will:

· Conduct in-depth analysis of client requirements, market trends, and wealth management advisory best practices. Your strong analytical skills will guide us in identifying areas that need improvement, and your innovative mindset will help us develop solutions that set us apart from our competitors.

· Design end-to-end solutions based on business requirements, ensuring that these solutions are both effective and efficient in meeting the defined objectives.

· Stay well-informed about the most recent trends, regulatory changes, and emerging technologies affecting the wealth management industry. Your role will involve continuously monitoring client needs and identifying opportunities to enhance our products and services.

· Offer strategic recommendations based on your analysis of client needs, market trends, and industry insights. As a trusted advisor to senior management, you will provide guidance on new initiatives, product enhancements, and business development opportunities.

· Organize meetings and workshops with users and subject matter experts to understand business requirements. You will collaborate with these experts to create comprehensive business workflows for the Business Requirements Document (BRD) and Functional Specifications Document (FSD), ensuring alignment with IT roadmap and strategies.

· Prioritize business requirements with Product Owners considering project constraints on time and budget. You will be expected to balance speed with thorough and meticulous analysis.

· Articulate business requirements to vendors, providing effort estimation and ensuring complete coverage of the business requirements relevant to vendor delivery.

· Work closely with the IT development team, Application Architects, and vendors to deliver prototypes (when needed), and evaluate these with business users to align expectations and solidify requirements.

· Coordinate cross-functional team members and activities for business work streams or entire change and technology implementation initiatives. You'll ensure all business requirements are addressed within functional specifications and keep the Project Manager and/or functional stream leads updated on progress.

· Support Business Leads or user representatives in preparing training plans or materials, and user manuals.

· Assist Product Owner in reviewing UAT test artifacts like test plans, test scenarios, test cases, and data. Your role will involve thorough assessment of the upstream and downstream impact of changes, and ensuring the quality of JIRA stories by identifying comprehensive exception scenarios.

Qualifications - External

Job Requirements

· Proven experience as a Business Analyst in the wealth management sector, with a deep understanding of investment products, portfolio management, financial planning, and client servicing.

· 8+ years of experience in investment products and business solution analysis, preferably in the financial services industry. Experience with technology platforms is beneficial, but not a primary requirement.

· Experience in advisory platforms is preferred.

· Knowledge of portfolio performance, attribution, and valuation.

· Strong analytical skills with the ability to collect, analyze, and interpret complex data from various sources.

· Solid knowledge of wealth management industry trends, including regulatory requirements, digital transformation, and evolving client expectations.

· Excellent communication skills, both verbal and written, with the ability to present complex concepts in a clear and concise manner.

· Strong problem-solving abilities, with a focus on identifying creative and innovative solutions.

· Experience working in an agile development environment and familiarity with agile methodologies.

· Proficiency in using business analysis tools, project management software.

· Ability to work independently, manage multiple priorities, and thrive in a fast-paced, dynamic environment.

We seek individuals who embody resilience, teamwork, and independence, and who can bring a fresh perspective to our team. If you believe you fit this description, we encourage you to apply. Let's deliver world-class solutions together.

This is a Dealing Desktop support position in the Dealing Support team. The staff will report to the Team lead , he will work closely with all technology teams across the organisation.

Responsibilities

• Contribute to the overall success of the Dealing Room Support, ensuring specific individual goals, plans; initiatives are executed/delivered in support of the team’s business strategies and objectives. Ensure all activities conducted are compliant with governing regulations, internal policies, and procedures
• First and second level technical system support to all production systems being used by the users
• Manage and maintain the currency of all issues in a manner which provides high quality support services to its users
• Manage and provide technical support on any trading and market system including Refinitiv/ Thomson Reuters, Bloomberg, EBS, etc
• Manage and responsible for Refinitiv market data access and Bloomberg SID reporting for users billing, etc
• Manage and responsible for trading phone and voice recording system, etc
• Manage and responsible for System asset ledger related to treasury system and system access
• Liaise with second and third level support when applicable and provide recommendations to management with regards to resolution
• Provide effective day-to-day end user technical support to all the trade floor users on production systems including PCs, printers, application and trading phone systems
• Perform PC refresh, plan and deploy for new hire, installation of equipment, PC moves service request within SLA and ensure assets tracking is updated
• Record and maintain assets inventory system
• Must accurately record, update ticket in ITSM system
• Prepare and update technical documentation
• Determine the best solution based on the issue and details provided by users
• Identify and escalate business and technical challenges
• Communicate with other technical teams, clients and managers in a professional manner as situations arise, and at regular intervals ensuring that all parties involved are kept up to date at all times
• To succeed in this role, the staff needs to have strong end-to-end knowledge of dealing rooms/trade floor support, infrastructure, market data and management

Qualifications

• Degree in Computer Science or a related technical discipline
• Candidate must have 3-5 years of technical work experience
• One to two years of trade floor support experience is preferred

Requirement

• Min 3 years Experienced and skilled working with Wintel desktops/laptop/Thin client/Virtual Desktop/Corporate Mobile phone
• Experience in 1st level support in the end user environment
• Experience in TCP/IP networking knowledge and troubleshooting skills
• Experienced and skilled working with Microsoft Office, M365, Outlook, Teams
• Experienced and skilled working with Trading Phone and recording System
• Experienced in Market data systems: Bloomberg, Thomson Reuters Eikon
• Experienced in Trading systems: Thomson Reuters FX Trading, EBS, etc
• Microsoft Office: Advanced of Word, Excel, Access and PowerPoint
• Good technical working knowledge of Windows Servers and SQL Server
• General understanding of financial markets and products is added advantage
• Experience working within financial services being desirable
• Experience in first and second level of supporting and managing dealing room applications, system and infrastructure
• Experience in Trading Phone systems: IPC Unigy, voice recorders, Turrets, Omni soft Turrets
• Excellent leadership skill
• Experience in leading and managing a team of System Administrators
• Excellent communications skills (written and verbal), and able to manage key stakeholders
• i.e. project team, security, compliance and IT operations and capable of bridging the gap between technology and business functions
• Excellent organization skills and ability to manage multiple complex initiatives
• Ability to prioritize and multi-task in a fast-paced/demanding environment
• Strong analytical and problem-solving
• Strong interpersonal/relationship-building skills and customer service values/practices
• Ability to create technical documentation.
• Willingness to accept additional responsibilities
• Strong customer service and communication skills with a focus on rapport-building

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10064071

Duration: 7 months
830am to 6pm (Monday to Friday)
Salary: Up to $2.5k
Location: Ubi

Responsibilities:
1.Monitor and analyze customer feedback from various channels.
2.Identify patterns, trends, and issues in the feedback data, and provide actionable insights to the development team to enhance the app’s UX
3.Work closely with the development, design, and product teams to prioritize and address customer feedback effectively.
4.Lead the daily “Customer Insight” sessions, proactively raising incident tickets and reporting bugs to the technical team.
5.Develop and maintain comprehensive reports and dashboards to track customer feedback and App improvements.
6.Collaborate with cross-functional teams to ensure a seamless customer experience and efficient resolution of issues.
7.Stay updated with industry trends and best practices to continuously improve customer feedback analysis and reporting processes.

Requirements:
- Min Diploma in relevant field, such as Computer Science, Information Technology, or Business Administration.
- Proficient in data analysis and visualization tools, such as Excel and Adobe Analytic
- Ability to work independently and collaboratively in a fast-paced, dynamic environment

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Location: Tuas
Salary: $2.6k
Monday to Friday Office Hours

Job Description

• To ensure timely testing of Environmental and Personnel Monitoring, Stability, Utilities, Components, Raw Materials and finished products samples, and timely records review as per GMP requirements
• To assist in investigation on laboratory equipment failure, excursions, Out of Specifications and any other Non-Conformance Investigation
• To perform laboratory data trending and escalate any adverse trends accordingly
• Ensure general laboratory cleanliness and to perform and maintain excellent laboratory housekeeping
• To prepare, support and front internal or external audits in shaping a successful audit outcome
• Ensure no critical observation from HA audit
• Any other duties assigned

Requirements
- Min Diploma/Degree in Science related field
- Able to commit minimum 3 months
- Prior relevant QA/micro experience would be advantageous

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

1-month Completion Bonus

Working Hours: Mon - Fri, 9am to 6pm

As part of the Actuarial System Support team, you will be required:

• Set-up and support the testing of products in the product engine
• Coordinate and collaborate with Business subject matter experts (SMEs) in troubleshooting any defects
• Work with the various stakeholders to ensure timely completion of the testing in delivering the product on time.

Responsibilities:

• Setting-up products in the product engine, which includes formula coding and product table set-ups.
• Support the testing of products in the product engine.
• Work with business SMEs (Actuarial Pricing team, Product Implementation team, IT team) to troubleshoot any testing defect arises.
• Ensure timely completion of product testing in accordance with the stipulated milestone
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns/risks and proactively shares best risk management practices.

Requirements:

• Degree holder in Actuarial Studies.
• Detail-oriented, efficient, self-motivated and able to work under pressure.
• Good interpersonal, writing and verbal communication skills.
• Good technical and analytical skills.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Responsibilities

• Track production flow to guarantee efficiency.

• Develop efficient routes and schedules for deliveries.

• Manage invoices, bills, and tracking of shipment.

• Update the database to ensure the most cost-effective means are being carried out.

• Communicate with couriers (land, air, and sea) for scheduling and cost appraisals.

• Assist in developing professional relationships with shipping companies and manufacturers.

• Work alongside IT technicians for efficiency.

• Assist in planning logistics for warehouses, transportation, and suppliers.

• Attend regular meetings to present forecasts and new implementations.

• Log data related to logistic administration into the software.

Requirement

• Degree in Science, business administration, logistics, or another related field

• Minimum of 2 years of experience in an Analyst role

• Excellent record-keeping skills

• Excellent interpersonal and organizational skills and able to communicate with persons at all levels

• Excellent computer literacy with adequate knowledge of logistics programs

• Ability to work as part of a team as well as independently

• Outstanding leadership skills

• Knowledgeable logistics software

• Knowledgeable in chain processes

Job Description

· Collaborate with developers, programmers, and designers in conceptualizing and developing new software programs and applications

· Analyze and assess existing business systems and procedures

· Liaise with network administrators, systems analysts, and software engineers to assist in resolving problems with software applications

· Develop and maintain user manuals and guidelines

· Train end-users to operate new or modified programs

· Install software products for end-users as required

Position Requirements:

· Website Application

· Window Application

· Mobile App

· Excellent understanding of coding methods and best practices

· Prior experience interviewing end-users for insight on functionality, interface, problems, and/or usability issues

· Familiar with MS SQL Server 2012 (Database) and above

· Familiar with Visual Studio 2017 and above

· Familiar with Programming Language in (C#, jQuery, JavaScript, HTML5, CSS 3.0, Python)

· Hands-on experience developing test cases and test plan

· Flexible and adaptable in regard to learning and understanding new technologies

· Highly self-motived and directed

· Ability to effectively prioritize and execute tasks in a high-pressure environment

· Ability to work both independently and in a team-oriented, collaborative environment

Education

· University Degree in the field of computer science, information systems, or software engineering