Our client is from Travel industry. They are looking for a IT Business Analyst to assist their team for the next phase of their business. They are located in East.

Duties:

• Analyze user requirements and draft detailed functional specifications.
• Serve as the bridge between business users and technical teams.
• Collaborate with IT teams to ensure timely project delivery.
• Develop comprehensive test strategies and support testing phases.
• Facilitate effective communication among stakeholders.
• Mentor junior analysts and provide training to business users.
• Mitigate business and regulatory compliance risks.
• Stay updated on industry trends related to compliance and technology.
• Proactively address potential concerns and share risk management practices.

Requirements:

• Min Diploma in IT or any relevant field.
• Min 2 years of relevant working experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (NEW JIRN TONE)

Overview: -

• Jurong Island -Transport Provided: Jurong East/Lakeside MRT
• Basic Salary: $2200 to $3300 (Allowance $220 Site + $75 Transport) + AWS
• 5 Working days - 8.00am to 4:45pm

Your Responsibilities: -

1. Coordinate with both inside and outside groups, like customers, vendors, and freight companies.
2. Organize daily shipments.
3. Prepare all necessary shipping documents for exports and imports.
4. Help the Manager with various aspects of supply chain functions, including managing customer and supplier interactions, order follow-ups, and deliveries.

You will need: -

• Diploma in Supply Chain management / material management or equivalent
• 1-2 years of relevant working experience

Interested applicants may click "Apply Now" or email to [email protected] to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

KPMG has a strong SAP and Supply Chain Digital Transformation team in this region, and we are assisting several clients with End-to-End business transformation initiatives incorporating SAP and other leading technology Products. Our practice is further expanding, and we are currently seeking a Supply Chain Procurement Solution Consultant to join our team. This position is based in Singapore.

The role involves:

• Responsible for showcasing robust business and technology delivery skills, deep understanding of the Sourcing & Procurement competitive landscape
• Responsible to generate sales and define creative solutions for clients and advocate strategic procurement solution offerings within and outside KPMG
• Gather requirements and ultimately setup a fully functional development, test, and production environment to deliver effective solution deployment scope to the client
• Responsible for making solution recommendations considering scope and client requirements
• Ensuring solution and design complies with the industry standards, processes and technical standards defined for the project
• Prepare the Business blueprint document as per the requirement
• Prepare the functional specifications and ensure delivery of objects as per the timelines
• Create configuration documents and training documents
• Strong problem-solving capabilities in complex, multi-vendor computing environments

The ideal candidate should possess:

• At least 8 years of experience doing solutioning and delivery for medium or large enterprise in leading procurement systems (e.g. Coupa) or equivalent Sourcing & Procurement suites
• Procurement solution architecture expertise, capable of acting as an architect and design for leading practice procurement solutions using Agile methodology and leading practices
• Experience outside of Technology initiatives on broader Supply Chain & Procurement Strategy and Operations projects will be an added advantage
• Able to interpret and convert technical requirements into Client proposal offering solutions that addresses business needs
• Able to understand adjacent ERP/ Supply Chain solutions and how they interface with the various leading procurement solution modules
• Deep industry focus in at least one of the following – Retail/CPG, Technology Media & Telecommunications, Financial Services or Life Sciences
• Experience across various functions of procurement product solution services: Procurement, Invoice, Expense, P2P, Supplier Management, Contract Management, Sourcing, etc
• Good written and communication skills
• A highly motivated individual, team player, a mentor who can guide his subordinates, together with aptitude to problem solve and ability to map customer business problems to pragmatic end-to-end technology solutions

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

We are looking for a dedicated business analyst who deep understanding of the problems customers are facing and am accountable for capturing and communicating customer requirements as well as ensuring requirements are appropriately translated into digital solution designs.

Responsibilities:

• Liaise with customers early in the product development process to capture business requirements as input into the digital solution design and build, and align the priority of functionalities to be developed within the product accordingly.
• Work closely with customers to establish business outcomes definitions, and manage business requirements through product delivery to ensure business outcomes are met.
• Part of a scrum team and he/she will lead the sprint planning session by providing business goals and priorities.
• Align immediate business needs to longer term strategy system roadmap by working closely with Product Manager/Product Owner and key team members from other workstreams.
• Partner closely with QA testers and developers to ensure quality deliverables.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues or queries.

Requirements:

• Bachelors’ degree or higher in Computer Science or appropriate field of study.
• 1 to 2 years' experience as a Business Analyst
• Proven track record in delivering digital products using Agile Methodology
• Knowledge or working experience in commodity trading is preferred but not mandatory.
• Having human centred design or design thinking experience will be a plus.

We regret to inform that only shortlisted candidates will be notified / contacted.

Job Reference: Michelle 540911

EA Registration No.: R1328380, Hoang Tra My

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

JOB SUMMARY

The purpose of the role is to provide Project Management/Business Analysis to the Financial Markets Technology group, looking after the onboarding of new Products for Financial Markets. The role will be responsible for driving the end-to-end onboarding of new products into the FM technology landscape.

SABRE is the sole FM cross asset risk management platform (Standard Chartered Analytics Booking and Risk Engine) and delivers consolidated risks primarily to Structured and Derivatives traders within the Front Office.

This role consists in joining the SABRE project team responsible for onboarding of New FM Products. The team looks after the end-to-end onboarding process, working closely with the Trading desks to configure the products and coordinating the validation, UAT and approvals to trade with all support functions involved.

Joining as a Senior Business Analyst on this initiative, the candidate will take full ownership of products in the pipeline and be responsible for their full delivery till production. He will also contribute to the continuous transformation of the platform and the processes to support faster time-to-market for product onboarding. This includes progression of the Continuous Build/Continuous integration roadmap, both within SABRE and within the Analytics library, as well as process optimization across functions involved.

The job purpose consists in:

· Building strong, effective relationships with both the business and technology teams, across global offices.

· Collaborating with all Front Office and control functions to gather requirements for the new products, solve business problems by proposing relevant, innovative solutions in consultation with the technology teams where required.

· Contribute to the initial Business Cases for products, including expected client revenue and expected implementation costs, to support the prioritization of the product pipeline.

· Creation of the Booking Model documentation for prioritized New Products, specifying all aspects of the Front to Back business processes, across the product’s life-cycle.

· Coordination and tight tracking of the product validation with Front Office and control functions, including construction of the User Acceptance Testing plan and coverage, execution across all teams involved and follow-up on challenges identified with the product.

· Follow-up on the products production releases, post-implementation support.

· Working as part of an agile team including Business Analysts, Developers and Testers and being able to identify business implications of technical design decisions and influence them accordingly.

· Providing regular and detailed transparency on the onboarding progress to the product sponsors (Trading Desks)

· Working across asset classes FX, Rates, Credit and Commodities (both structured and flow)

· Deliver functional consistency across the various projects by influencing architecture and design decisions

RESPONSIBILITIES

· Understand the users’ requirements and translate into appropriate detailed Booking Model documents, questioning and challenging assumptions and status quo

· Propose relevant solutions and alternatives to meet business needs

· Ensure products are onboarded on time and on budget, tracking delivery timelines closely and providing full transparency on progress to the product sponsors (Trading Desks)

· Proactively engage, manage and build strong relationships with both business and technology stakeholders

· Translate solutions into detailed, unambiguous, business and functional requirements

· Ensure the overall quality of Booking model documents, functional specifications and other supporting documents meet the bank’s standards

· Work proactively with fellow BAs and other team members, ensuring work is proportionally distributed and targets are met

· Ensure documents such as Booking Models and functional specs support the development of practical technology solutions and suitable test cases

· Work as part of a combined cross-functional agile team and support the on-going build as required e.g. drafting/reviewing of test cases, closing out developers open issues/questions, contributing to solution design etc…

· Assist the business with the onboarding UAT, including test cases preparation, planning, communication, and close tracking of activities.

· Identify risks and issues early, plan mitigating steps and communicate these to business stakeholders in a timely manner

· Work closely with project and programme managers to ensure stakeholders are fully engaged and expectations managed

· Delivery focused, committing to specific tasks and ensuring these and the overall projects deadlines are met

Regulatory & Business Conduct

· Display exemplary conduct and live by the Group’s Values and Code of Conduct.

· Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

· Lead to achieve the outcomes set out in the Bank’s Conduct Principles

· Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

· Heads of trading desks and traders, Quantitative analysts (FO and Market Risk quants), Middle office and Operations, Market risk managers, Product Control/Valuation Control, Development leads, Developers, Testers, Project managers, Program manager, Support groups

Other Responsibilities

· Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

OUR IDEAL CANDIDATE

· 6 years of experience with good BA skill background/certifications are preferred

· Extensive product knowledge across asset classes encompassing product, pricing, risk and trade life cycle,

· Sound knowledge of the FO to BO trade flow, including Market and Credit Risk Management, Middle Office, Operations and Finance activities

· Proven ability to work across business streams and have exposure to front to back system implementation.

· Strong understanding of key technology concepts, basics in SQL, functional programming and architecture. Strong technical acumen is a big plus.

· Ability to work proactively, independently and displays strong initiative

· Pragmatic team player with an attention to detail.

· Strong interpersonal, problem solving and analytical skills

· Ability to accurately translate and document business needs into functional requirements and produce quality documentation

· Ability to drive multiple agenda and effectively manage priorities

· Strong communication and presentation skills

· Multicultural awareness.

· Displays personal authority, integrity and ethics

KEY MEASURABLES

· Stakeholder feedback (Business and IT)

· Delivery of individual tasks and onboarding of products on time and with full transparency on progress

· Quality of documentation

· Ensuring projects pass internal audits and reviews

· Post project implementation reviews and alignment of project deliverable to measurable exit criteria

Role Specific Technical Competencies

· Strong analytical & problem solving and creative skills

· Good communication skills in both written and oral

· Ability to be organised and multi-task on different requirements across various stakeholders, and to work independently and under pressure

· Cultural sensitivity and awareness to work with a range of people from diverse background and geographies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

· Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Desciption:

• The individual in this role will take on the dual responsibilities of post-sales Engagement Management and the position of Business Systems Analyst.
• As the Engagement Manager, they will serve as the primary contact for clients, ensuring proactive and timely responses to project requirements, concerns, and deliveries.
• Adopting a consultative approach, the person will address client pain points and needs, actively presenting various solution offerings to enhance Newgen's business with existing customers.
• In the capacity of a Business Systems Analyst, the individual will possess comprehensive functional expertise in Newgen products and solutions, coupled with a deep understanding of the technical architecture of these products.
• Their duties will involve engaging with clients' business user and process owner groups, effectively gathering business requirements. This information will be meticulously documented to minimize ambiguity and facilitate seamless communication with the development/configuration team.
• The goal is to guide the project forward and ensure deliveries with minimal issues or gaps.

Desired Profile:

• The ideal candidate must hold a degree from a reputable institution and possess 6 to 8 years of experience as a system analyst or marketing professional, specifically for software products such as ERP, CRM, and DMS in sectors like BPOs, Banking, Financial Institutions, Insurance, e-governance, and Telecom.
• A comprehensive understanding of software product market dynamics and software development processes is essential.
• Proficiency in software implementation, interpersonal relationship skills, effective communication, and customer relationship management is crucial.
• Preference will be given to candidates with experience in delivering software solutions in BPOs or the Retail Banking/Insurance sector.

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

The ASEAN SSOE team is looking for a talented, driven, self-motivated Sr Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.
The Sr Business Analyst is expected to operate with significant autonomy, owning and leading key workstreams and serve as the subject matter expert to fulfil data-driven demands. The ideal candidate should proactively identify and lead opportunities to drive operational and commercial excellence. This includes 1/ identifying problems with significant business impact and lead analysis to produce digestible business intelligence and insights that provide significant business value 2/ leading workstreams aimed at driving operational excellence through automation and through design and ownership of business reporting templates/data packs for key mechanisms (Annual Planning, Business reviews, etc) 3/ supporting the sales ops team to drive timely resolution of critical sales operational issues impacting revenue or field performance/productivity. To do this effectively, the Sr Business Analyst should have deep understanding across various aspects of the business (Sales, Partner, Marketing, Operations, Services teams) in order to surface information and insights, and drive the orchestration required to make optimal business decisions.
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.

Key job responsibilities
Business Partner:

• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
• Establish and maintains forecasts models to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions.
• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions for AWS ASEAN.
• Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc).
• Manage business exceptions and escalations – Liaison with key stakeholders to resolve inter regional, business unit, segment and geo exceptions and escalations.

Mechanism support and enhancement:

• Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
• Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
• Help with the execution of components of territory planning, sales quota setting, sales compensation management, revenue planning, headcount planning, goals planning, and MBO target setting and budgeting.
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
• Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

Reporting and insights:

• Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
• Design and implement scalable solutions to generate actionable business insights from large complex datasets.
• Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
• Derive recommendations from analysis that have impact on multiple teams and provide significant business value
• Resolve sales operational issues end to end in a timely manner.

Basic qualifications

• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• 8+ years of industry experience in data analysis
• Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)
• Deep expertise in Salesforce, SQL, Python and manipulating large data sets
• Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
• Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Preferred qualifications

• Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
• Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
• Experience working with Salesforce, Anaplan
• Able to operate in a lean, fast-paced organization—turning ideas into concrete action plans
• Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

The ASEAN SSOE team is looking for a talented, driven, self-motivated Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.

The Business Analyst is expected to operate with significant autonomy, owning and leading key workstreams and serve as the subject matter expert to fulfil data-driven demands. The ideal candidate should proactively identify and lead opportunities to drive operational and commercial excellence. This includes 1/ identifying problems with significant business impact and lead analysis to produce digestible business intelligence and insights that provide significant business value 2/ leading workstreams aimed at driving operational excellence through automation and through design and ownership of business reporting templates/data packs for key mechanisms (Annual Planning, Business reviews, etc) 3/ supporting the sales ops team to drive timely resolution of critical sales operational issues impacting revenue or field performance/productivity. To do this effectively, the Business Analyst should have deep understanding across various aspects of the business (Sales, Partner, Marketing, Operations, Services teams) in order to surface information and insights, and drive the orchestration required to make optimal business decisions.
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.

Key job responsibilities
Business Partner:

• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
• Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc)

Mechanism support and enhancement:

• Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
• Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
• Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

Reporting and insights:

• Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
• Design and implement scalable solutions to generate actionable business insights from large complex datasets.
• Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
• Derive recommendations from analysis that have impact on multiple teams and provide significant business value
• Resolve sales operational issues end to end in a timely manner.

Basic qualifications

• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• 8+ years of industry experience in data analysis
• Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)
• Deep expertise in Salesforce, SQL, Python and manipulating large data sets
• Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
• Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Preferred qualifications

• Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
• Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
• Experience working with Salesforce, Anaplan
• Able to operate in a lean, fast-paced organization-turning ideas into concrete action plans
• Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

The ASEAN SSOE team is looking for a talented, driven, self-motivated Sr Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.
The Sr Business Analyst is expected to operate with significant autonomy, owning and leading key workstreams and serve as the subject matter expert to fulfil data-driven demands. The ideal candidate should proactively identify and lead opportunities to drive operational and commercial excellence. This includes 1/ identifying problems with significant business impact and lead analysis to produce digestible business intelligence and insights that provide significant business value 2/ leading workstreams aimed at driving operational excellence through automation and through design and ownership of business reporting templates/data packs for key mechanisms (Annual Planning, Business reviews, etc) 3/ supporting the sales ops team to drive timely resolution of critical sales operational issues impacting revenue or field performance/productivity. To do this effectively, the Sr Business Analyst should have deep understanding across various aspects of the business (Sales, Partner, Marketing, Operations, Services teams) in order to surface information and insights, and drive the orchestration required to make optimal business decisions.
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.

Key job responsibilities
Business Partner:

• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
• Establish and maintains forecasts models to minimize business risks and maximize business opportunities. Applies judgment on health of the business and influences related management decisions.
• Collaborate on the design, development, maintenance, and delivery/presentation of forecasting models, metrics, reports, analyses, and dashboards to drive key business decisions for AWS ASEAN.
• Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc).
• Manage business exceptions and escalations – Liaison with key stakeholders to resolve inter regional, business unit, segment and geo exceptions and escalations.

Mechanism support and enhancement:

• Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
• Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
• Help with the execution of components of territory planning, sales quota setting, sales compensation management, revenue planning, headcount planning, goals planning, and MBO target setting and budgeting.
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
• Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

Reporting and insights:

• Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
• Design and implement scalable solutions to generate actionable business insights from large complex datasets.
• Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
• Derive recommendations from analysis that have impact on multiple teams and provide significant business value
• Resolve sales operational issues end to end in a timely manner.

Basic qualifications

• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• 8+ years of industry experience in data analysis
• Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)
• Deep expertise in Salesforce, SQL, Python and manipulating large data sets
• Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
• Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Preferred qualifications

• Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
• Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
• Experience working with Salesforce, Anaplan
• Able to operate in a lean, fast-paced organization—turning ideas into concrete action plans
• Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing

Stakeholder and Communication Management:

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning , risks and issues.
• Continually manage stakeholder expectations through governance processes.
• Deliver appropriate and effective executive level communication on capability and solutions.

Process and Delivery Execution:

• Ability to translate high-level requirements into detailed documentation within the organization's context.
• Ability to evaluate and analyze existing business processes, and uncover areas for improvements.
• Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.
• Define detailed user stories based on business requirements, ensuring that they follow UOB’s prescribed format. Ensure that user stories have sufficient details so that developers are able to estimate and work with them.
• Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in UOB to get detailed requirements, and ensure that they are met through proposed solution.
• Ensure user stories are consistent and high-quality.
• Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.
• Work with the design team for requirements that require User Interface Design.
• Consult Solution Architect or System Analyst for technical requirements.
• Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
• Assist on operational impact and ensure affected areas embed in operational readiness plan.
• Monitor and manage risks/issues related to scope creep.
• Ensure non-functional requirements are incorporated.
• Work with test manager and tester to translate business requirements into test scenarios.
• Bachelor Degree in Engineering / Business / Finance or equivalent.
• Minimum 12 years of relevant banking and/or consulting experience.
• Strong business domain knowledge in banking. In particular unsecured loan products/credit cards.
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives.
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Resourceful team player .
• Familiar with change management processes and project management fundamentals.
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills.
• Passionate, diligent and resilient individual with ability to thrive in ambiguity.
• Experience in scoping and evaluation – Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation.

Your field of responsibility

We are seeking a detail-oriented and proactive Corporate Actions analyst to join our team. In this role, you will play a crucial part in ensuring the accurate and timely handling of corporate actions events setup and processing. Your responsibilities will include reviewing corporate action events dates, comprehending key event details, reconciling, and processing eligible entitlements. This role presents an exceptional opportunity to acquire valuable skills and knowledge in complex processes, particularly through actively supporting parent-bank merger and participating in wind-down activities.

Key Responsibilities

• Collaborate with the team in daily business-as-usual (BAU) processes, involving the gathering, validation, and processing of the entire lifecycle of corporate actions events, entitlements reconciliation, and booking using multiple systems against Custodian advice accurately and in within established timelines.
• Responding to stakeholder queries promptly and accurately, maintaining effective communication channels.
• Liaise with custodians, brokers, and counterparties whenever necessary to resolve discrepancies and ensure smooth processing.
• Provide support for Integration/Migration activities arising from parent-bank merger
• Learn and understand the overview of controls framework to effectively support wind-down activities.
• Identify gaps in processes and promptly escalate any issue/nuances upon identification.

Your future colleagues

Become part of a collaborative team dedicated to excellence. The team thrives in a culture characterized by accountability, innovation, and mutual support. In our positive and inclusive atmosphere, a proactive attitude and a sense of urgency are celebrated. Together as a team, we view challenges as growth opportunities, fostering a commitment to continuous learning and excellence. If you’re ready to join a team that values collaboration, positivity, and individual growth, we await your arrival.

We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values.

Credit Suisse Group AG has been acquired by UBS Group AG. Credit Suisse continues its business activities as a subsidiary company of UBS Group AG, including selective hiring for experienced professionals.

Key Responsibilities

If you embody these qualities and are eager to contribute to a dynamic team environment, we encourage you to apply. Your commitment to excellence and willingness to take on challenges will be valued as you grow with us in this exciting role.

• Self-starter individual with strong interpersonal skills.
• Detail-oriented, demonstrating accountability and ownership of work.
• Ability to multi-tasks and work with deadlines, navigating market regulations with a sense of urgency.
• Commitment to learning and taking on challenging objectives.
• Positive attitude and team player
• Relevant experience in Asset Servicing or Corporate Actions is preferred but not critical
• Dedication to fostering an inclusive culture and value diverse perspectives

Job Description:

Procurement:

1. Source and identify suppliers for direct/indirect materials/services to expand the supplier base and meet new project/production needs.
2. Obtain quotes from newly sourced suppliers to achieve competitive costing and continuous cost reduction.
3. Lead periodic price negotiations with suppliers to ensure competitiveness in material/service costs.
4. Conduct supplier qualification audits and parts qualification to ensure suppliers meet company requirements.
5. Qualify suppliers for inclusion in the Approved Vendor List.
6. Conduct regular supplier performance reviews to manage qualifications and updates on suppliers' capabilities.
7. Maintain standard operating procedures for the Procurement department to ensure consistent workflow processes.
8. Develop and negotiate favorable supply agreements with suppliers.
9. Collaborate with other departments and suppliers to establish an appropriate supply chain model for assured supplies with minimal inventory holdings.
10. Work with departments like Engineering/Warehouse to establish quality standards for supplied items and create the Quality plan.
11. Supervise and train junior staff to lead the team in accomplishing assigned duties.
12. Undertake any other task or project assigned by management.

Purchasing:

1. Develop a Purchasing strategy for various supply categories to ensure on-time order fulfillment with minimal inventory for direct purchases.
2. Fulfill all indirect purchase needs based on user requirements.
3. Periodically review the Purchasing strategy with Management and propose changes when market trends shift.
4. Provide periodic alerts and updates to internal/external customers to promptly address any issues or delays.
5. Work with principals/suppliers to ensure timely delivery of goods to meet customer/company needs.

Warehousing:

1. Manage the warehouse team to ensure timely receiving/issuance of raw materials.
2. Oversee the warehouse team to fulfill order requirements for all customer shipments.
3. Ensure overall inventory integrity of all goods in the warehouse.

Job Requirements:

• Degree in Mechanical Engineering with a minimum of 5 years of relevant experience or Diploma in Mechanical Engineering with a minimum of 7 years of relevant experience.
• At least 5 years of working experience and exposure in both mechanical and electrical customized parts and components sourcing.
• Proficient in Microsoft Word and Excel.

Responsibilities
• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.

• Perform impact analysis of enhancement requests on existing processes.

• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.

• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.

• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.

• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.

• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.

• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Requirements
• Degree in Banking, Financial Engineering, Computer Science or any other related quantitative discipline with about 1 to 5 years’ relevant experience in business analysis area

• Understanding and experience in the area of ALM Risk, including Liquidity Risk and Interest Rate Risk, specifically LCR, NSFR, MCO, IRRBB is preferred.

• Prior experience in implementing or managing an ALM Risk System would be an advantage.

• Prior business analysis experience of interfacing between IT Teams and end Users and translating / documenting business requirements into documents that can be used by IT Teams for development of systems solutions.

• Knowledge of machine learning and AI usage would be useful.

• Strong inter-personal, communication, presentation, analytical and problem-solving skills

• Proficient in SQL and Excel

Our Client is a SGX Listed company in Hospitality industry. Due to business needs, they are now recruiting a Corporate Development Analyst to be part of their Corporate Development team for ongoing transformation projects. They are located in the West Area - easily accessible.

Roles and Responsibilities of Corporate Development Analyst:

• Create financial models, conduct feasibility assessments, perform valuation analyses, and scenario planning to support decision-making processes.
• Support transactional activities including due diligence, negotiations, and deal structuring.
• Aid in the preparation of recommendations, studies, and presentations for senior management.
• Oversee strategic initiatives from project inception to completion.
• Foster relationships with internal stakeholders and external partners such as financial, tax, real estate, and legal advisors.
• Assist in various ad-hoc tasks related to the coordination of Corporate Development functions.

Requirements:

• Degree in Business, Finance, Real Estate, or a related field
• Minimum of 2 years' relevant experience in similar industry
• Experience in hospitality/real estate industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

• EA License No: 19C9682
• EA Personnel No: R2198636
• EA Personnel Name: Oh Puey Xin

• Gather, collate, and analyse requirements from business users and provide clear functional specifications for enhancements to ALM Risk Systems.
• Perform impact analysis of enhancement requests on existing processes.
• Design solutions that are sound, adequate, and forward-looking to address ALM business requirements.
• Plan, schedule and execute to deliverable objectives from initiation till successful implementation within agreed timelines.
• Devise comprehensive test plans (including test scenarios and test cases) to test IT deliverables.
• Perform User Acceptance Testing, Regression Testing, Simulation Testing and Live verification to ensure system deliveries meet requirements objectives.
• Formulate a Roadmap for ALM Risk Systems that continually address existing and potential business needs.
• Provide functional support to business users and co-manage ALM Risk System production issues with technology partners.

Responsibilities

• Collaborate with stakeholders to gain a deep understanding of business objectives, gather requirements, and identify opportunities for process enhancement.

• Analyse user stories, use cases, and requirements to assess their validity and feasibility.

• Conduct thorough analysis of business processes, systems, and data to identify gaps, inefficiencies, and areas for optimization.

• Develop and document comprehensive business requirements, user stories, and use cases to guide solution development.

• Facilitate workshops and meetings to elicit requirements, gather feedback, and ensure alignment among stakeholders.

• Collaborate with cross-functional teams, including developers, designers, and project managers, to ensure successful project delivery.

• Perform data analysis and interpretation to support decision-making and provide valuable insights to stakeholders.

• Conduct feasibility studies and impact assessments to evaluate proposed solutions.

• Assist in the development and execution of test plans, ensuring solutions meet quality standards and user expectations.

• Provide ongoing support and guidance to stakeholders throughout the project lifecycle.

• Stay up to date with industry trends, best practices, and emerging technologies relevant to the business domain.

• Collaborate closely with other team members and departments to ensure seamless communication and understanding of project goals.

• Execute all levels of testing, including system, integration, and regression testing.

• Detect and track software defects and inconsistencies, providing timely solutions.

• Apply quality engineering principles throughout the agile product lifecycle.

• Provide support and documentation for testing processes.

Skills/Requirement

• Bachelor’s degree in business administration, Information Systems, or a related field.

• 2+ years of experience in Information Technology with proven experience as a Business Analyst or in a similar role.

• Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.

• Ability to handle multiple tasks simultaneously, ensuring efficient time management.

• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.

• Proficient in gathering and documenting business requirements using industry-standard techniques and tools.

• Experience with data analysis and visualization tools.

• Strong attention to detail and ability to prioritize tasks in a dynamic work environment.

• Familiarity with agile methodologies, project management principles and tools (e.g., Jira, Confluence)

• Knowledge of business process modelling and workflow tools.

• Strong organizational skills and ability to work independently or as part of a team.

• Business analysis certifications (e.g., CBAP, CCBA) are a plus.

• Ability to thrive in a fast-paced environment with minimal supervision.

• Strong sense of ownership and pride in your performance and its impact on the company's success.

• Knowledge in ASP.NET, ASP.NET Core (Razor, Web API) frameworks, SQL Server, Java Script and React would be advantageous.

• Familiarity with ITIL v4 framework would be advantageous

This position responsibilities include conducting full lifecycle analysis to include business requirements, activities and design. Data analysts will develop analysis and reporting capabilities. He/She will also requires to monitor performance and quality control plans to identify improvements. The successful candidate will turn data into information, information into insight and insight into business decisions.

Job Description

• Ability to interpret data, analyze results using statistical techniques and provide ongoing reports
• Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
• Acquire data from primary or secondary data sources and maintain databases/data systems
• Identify, analyze, and interpret trends or patterns in complex data sets
• Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
• Work with Senior management to prioritize business and information needs
• Locate and define new process improvement opportunities

Job Requirement

• Degree in Mathematics, Economics, Computer Science, Information Management or Statistics or related
• At least 5 to 8 years proven working experience as a Data Analyst or Business Data Analyst
• Technical expertise regarding data models, database design development, data mining and segmentation techniques
• Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (XML, Javascript, or ETL frameworks)
• Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings

Description:

• Responsible for housekeeping duties in the lab
• Responsible for the timely completion of chemical testing of raw material, intermediates, in-process control samples and final API and data verification
• Perform any method transfer or method qualification reports or equipment qualifications and support the transfer of new products
• Adhere to cGMP and GLP requirements and apply 6S concept
• Assist in the resolution of quality problems as required.
• Adheres to and supports all EHS & E standards, procedures and policies

Requirements:

• Degree in Science/Engineering discipline
• Min 2-3 years of experience

Interested candidates, please forward your resume to [email protected] or whatsapp 94498220!

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Our client is from FMCG industry. Due to business needs, they are now recruiting a FP&A Analyst to be part of their FP&A team for ongoing transformation projects. They are located in the North Area - easily accessible.

Responsibility:

• Coordinate the preparation, compilation, and analysis of the Annual Budget prior to its submission to the corporate office.
• Analyze financial variances and take a proactive approach by conducting meetings with operations departments to review and discuss monthly forecast performance.
• Synthesize complex data from various sources and transform it into comprehensive management reports.
• Scrutinize a wide range of records and engage with various departments to ensure data accuracy and reliability.
• Enhance processes and actively participate in ad-hoc LEAN projects.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 years experience in FP&A
• Experience in manufacturing industry / Costing and BOM exposure is highly preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description

• HR Operations - On-boarding, Employee Life Cycle and Off-boarding
• Ensure pre-employment background checks are aligned and complied with the Bank’s regulatory standards
• Ensure pre-employment and on-boarding process is followed up (e.g. Issuance of Employment letters, completing relevant on-boarding documents, creation of Employee ID, and notify Hiring Managers, Admin, IT and other departments where appropriate)
• Ensure new hire is notified on job description, annual performance plan & goal setting and mandatory learning within the first month of joining
• Creation of new Employees p-files & maintenance of existing Employees p-files
• Performing file audits to ensure that all required Employees documents are collected and maintained, any onboarding discrepancies and alerts are followed up
• Respond to queries from Employees on HR related matters
• Act as the key liaison with Ernst & Young for employment pass related matters
• Collate and summarize employee movement (e.g. New hire/Transferee, Promotee, Leaver/Resignee) on regular basisEnsure compliance with local statutory and regulatory requirements by keeping abreast of the latest legislations and enforcing adherence to these requirements
• Creation of new hires profile and maintaining employees profiles, allowances, claims in Timesoft system
• Ensure payroll process for Singapore is properly executed in accordance to the Bank’s and local regulatory guidelines and policies
• Ensure timeliness and accuracy of Singapore employee salaries, benefits and CPF payment
• Ensure timely and accurate submission of local tax reporting for employees

Job Requirements

• A University degree/Diploma from a recognized institution. Professional Human Resources designation or equivalent work experience is preferred.
• With at least 5 years of Human Resources work experiences preferably in the banking industry
• Fast learner with a keen eye for detail
• The incumbent requires a good understanding of the Bank’s Human Resources policies and practices including compensation and benefit programs in order to respond effectively to enquiries
• Good interpersonal skills and must possess well-developed written and oral communication skills to effectively deal with employees’ queries
• Demonstrates flexibility and good organizational skills to effectively deal with multiple demands and changing priorities
• Good understanding of local employment regulations

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Email address: [email protected]

Recruit Express Pte Ltd

EA License No.: 99C4599

Responsibilities:

• Collaborate with business stakeholders to gather and document software requirements.
• Analyze user needs and translate them into technical specifications and design documents.
• Design, develop, and implement software applications using appropriate programming languages and technologies.
• Write well-structured and maintainable code that adheres to coding standards and best practices.
• Work closely with UI/UX designers to create user-friendly interfaces.
• Collaborate with Quality Assurance teams to develop test plans and conduct thorough testing.
• Debug and troubleshoot software defects and issues, ensuring timely resolution.
• Keep abreast of industry trends and emerging technologies to suggest improvements.
• Provide technical support and assistance to end-users and stakeholders.
• Participate in code reviews, providing and receiving constructive feedback.
• Contribute to the continuous improvement of development processes.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as an Analyst Programmer or a similar role.
• Proficiency in one or more programming languages, such as Java, C#, Python, or others.
• Strong analytical and problem-solving skills.
• Ability to gather and document user requirements effectively.
• Experience with software development methodologies (Agile, Waterfall, etc.).
• Familiarity with version control systems (e.g., Git) and collaborative tools.
• Understanding of database design and SQL.
• Excellent communication and teamwork abilities.
• Attention to detail and commitment to producing high-quality work.
• Knowledge of web development (HTML, CSS, JavaScript) is a plus.
• Familiarity with data analysis and visualization tools is a plus.
• Experience with business process analysis and workflow design is a plus.
• Strong understanding of system integration concepts is a plus.

Job Description:

Job responsibilities:
• Meet with stakeholders/end-users to understand their needs, problems, and desired outcomes; Document findings in clear and concise report including (but not limited to) preparation of business case, scope documentation or functional requirements
• Work with developers and technical/solution architects to define functional and technical specification for the new system/functionality/enhancements; Write user stories and develop sample process flows to illustrate solutions.
• Translate technical limitations to the end-users and collaborate to find alternative workarounds.
• Track progress against deadlines and identify and highlight risks, ensuring proper communication within the project team.
• Develop and conduct test plans, work with developers to validate functionality and facilitate user acceptance testing.
• Analyse feedback from end users, document and collaborate with developers for improvement.
• Create, update and maintain documentation of business processes, workflows and user guides.
• Part of a scrum team and he/she will participate in sprint planning session and daily standup meetings by providing business goals and priorities.
• Forge strong working relationship with business stakeholders to handle their new requests, operational issues, or queries.
Requirements:
• Salesforce Administration Certified
• Experience working in an Agile/SAFe Environment
• Knowledge or understanding of project lifecycle.
• Knowledge or working experience in logistics is preferred but mandatory.
• Proficient in Microsoft applications, including Visio
• Excellent communication and active listening skills with people from diverse culture and background.
• Strong documentation and writing skills
• Excellent analytical and problem-solving capabilities.
• Strong sense of ownership for project/tasks and responsibility.
• Always begin with an end in mind with strong desire to make our customers happy.

1 - 2 years of experience as Salesforce Business Analyst.

Need only local candidates who are available immediately.

This is one year renewable contract

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Within the AWS WW Commercial Sales (WWCS) organization, the Sales Strategy and Operations (SSOE) team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity. We own and deliver “run the business” (RTB) operational cadences, build new mechanisms to support organizational growth and scale, and drive organizational initiatives.

The ASEAN SSOE team is looking for a talented, driven, self-motivated Business Analyst to join an organization that is responsible for driving Business and Sales Operations across the ASEAN Region. This is a unique opportunity to play a key role in a fast-growing business, to provide significant value and support to the ASEAN team.

The Business Analyst is expected to operate with significant autonomy, owning and leading key workstreams and serve as the subject matter expert to fulfil data-driven demands. The ideal candidate should proactively identify and lead opportunities to drive operational and commercial excellence. This includes 1/ identifying problems with significant business impact and lead analysis to produce digestible business intelligence and insights that provide significant business value 2/ leading workstreams aimed at driving operational excellence through automation and through design and ownership of business reporting templates/data packs for key mechanisms (Annual Planning, Business reviews, etc) 3/ supporting the sales ops team to drive timely resolution of critical sales operational issues impacting revenue or field performance/productivity. To do this effectively, the Business Analyst should have deep understanding across various aspects of the business (Sales, Partner, Marketing, Operations, Services teams) in order to surface information and insights, and drive the orchestration required to make optimal business decisions.
This is a hands-on role and the candidate should have deep expertise in data analytics, visualization and dashboard management with the ability to flex among various data tools according to the problem and data. The ideal candidate should be detail-oriented, analytical, and possess creative problem-solving abilities. You should possess good communication and project management skills, is customer obsessed and able to communicate complex business insights, both verbally and in writing, in a clear and precise manner. You must be a self-starter with a bias towards independent problem solving, have a passion for identifying and eliminating bottlenecks, and have the foresight to anticipate business needs and balance business dynamics despite constraints. You should also have the ability to work with and influence a broad range of stakeholders.

Key job responsibilities
Business Partner:

• Develop a deep understanding of sales metrics, reporting tools, and data structure in order to identify and drive resolution of issues, provide actionable intelligence.
• Partner closely with SSOE team, Sales Leaders to drive Pan ASEAN initiatives to drive commercial success and operational improvements (pipeline targets, pipeline hygiene etc)

Mechanism support and enhancement:

• Lead workstreams aimed at automation and driving operational improvement for immediate and broader business.
• Support key sales planning and reporting mechanisms (e.g. Annual Planning, Quarterly Business Review, Monthly Business Review) with data, scalable templates and insights.
• Proactively identify and implement operational processes and/or reporting that simplify, standardize and enable operational excellence.
• Identify, and propose new metrics, dashboards, scorecards to monitor and improve our business.

Reporting and insights:

• Independently define analytical approach to solve complex analytics problems with the ability to flex among various data tools according to the problem and data
• Design and implement scalable solutions to generate actionable business insights from large complex datasets.
• Generate financial and operational performance analysis and reports that align to, and simplify monthly business reviews, annual planning, and forecasting processes.
• Derive recommendations from analysis that have impact on multiple teams and provide significant business value
• Resolve sales operational issues end to end in a timely manner.

Basic qualifications

• Bachelor’s degree in a quantitative field such as Mathematics, Statistics, Engineering, Computer Science, Economics, Finance, or related field
• 8+ years of industry experience in data analysis
• Advanced proficiency in Excel (including VBA, Pivot Tables, array functions, etc.)
• Deep expertise in Salesforce, SQL, Python and manipulating large data sets
• Deep expertise in data visualization software (QuickSight, Tableau) for effective data and insights presentation.
• Strong and effective written and oral communication to convey findings, with a track record of presenting to senior management

Preferred qualifications

• Great organizational skills and attention to detail; able to execute and prioritize multiple tasks simultaneously
• Experience working within a high-growth, technology company (e.g., cloud, SaaS, PaaS)
• Experience working with Salesforce, Anaplan
• Able to operate in a lean, fast-paced organization-turning ideas into concrete action plans
• Able to develop strong and productive relationships across peer organizations that foster collaboration and best practice sharing

The Role

Charles Taylor InsureTech is looking for a Group IT Service Delivery Analyst to provide timely and efficient 2nd and 3rd Level support to the organisation’s user community across the APAC region. The Group IT Support Analyst should have extensive experience administrating common services including Windows 10, Office 365, Intune device management, Active Directory, deploying SCCM builds, Time Management and documentation duties required to help the team maintain the Service Delivery Support operation within the defined processes and framework. The ideal candidate will have a strong technical background with outstanding troubleshooting skills, possess excellent communication skills, and be a self-starter who delivers solutions in high pressure situations.

Key Responsibilities

· Respond to assigned requests for IT support and services (including incidents, and service requests) in a timely, polite, and efficient fashion, adhering to the defined SLA timeframes.

· Analyse and resolve assigned 2nd/3rd line support calls at the London offices, other regional offices (nationally and globally), and for remote users. Work with other relevant support workgroups (Infrastructure, Application Support, etc.) to resolve/fulfil incidents, requests, and problems.

· Log and track the status of assigned requests for IT support and services, ensuring regular customer updates.

· Provision and deploy new equipment and applications to individuals and groups, following the appropriate processes and ensuring compliance with licensing requirements.

· Provide technical solutions to IT and business requests/requirements, engaging with Business stakeholders where appropriate.

· Provide the relevant equipment and support for meetings as required by the business Follow the defined department ITIL processes and procedures, and wider company standards, policies, and procedures; providing feedback on processes where improvement opportunities are identified.

· Maintain the hardware CMDB to ensure accuracy.

· Perform proactive maintenance on supported systems, ensuring supported offices are visited for IT maintenance on the agreed schedule.

· Provide regular updates to customers, and to the Service Delivery Managers Manager, on progress with items, escalating issues where a technical or management escalation is required.

· Build positive relationships with users to enhance the level of service provided.

· Positively contribute ideas and feedback to help the team grow and improve; participate actively in team meetings and other activities as required.

· Contribute to project activity, completing assigned tasks as necessary to the designated timescales.

· Demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, and Accountability and Collaboration.

· Ad Hoc duties: Your key accountabilities will include such other duties and tasks as allocated, at the discretion of management, and that are within your capabilities and the scope of your role.

Required Skills

· Experience with Active Directory, Azure and Office365 administration (user and group management, adding objects to the domain, etc.)

· Hardware installation and troubleshooting, including laptops, desktops, telephones, smartphones & tablets, printers, and other peripherals.

· Mandatory current experience with Windows 10 & 11 installation, support, and troubleshooting.

· Experience in building/imaging software for deploying corporate standard images to standard desktop hardware using SCCM or Intune.

· iPhone configuration, support, and user assistance, including mobile device management solutions such as Intune.

· Understanding of Service Management concepts. ITIL foundation qualified (preferred)

· Ability to work independently and as part of a team. Ability to prioritise own workload and meet agreed deadlines.

· Ability to communicate effectively at all levels.

· Exposure to common applications i.e. Microsoft Office 2016 & Outlook and other Microsoft Applications

· Knowledge of Active Directory administration (user and group management, adding objects to the domain,etc.)

· Hardware installation and troubleshooting, including laptops, desktops, telephones, mobile telephony, printers, and other peripherals.

· Experience of common build and imaging software for deploying corporate standard images to standard desktop hardware

· iPhone configuration, support, and user assistance, including secure mail applications such as Intune.

· Experience in IT Service management logging systems; ideally Service Now or similar.

· Several years Desktop Support experience

Responsibilities

· Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access

· Work closely with hiring/line managers to manage the on boarding and off boarding of staff

· Support continuous review and improvement of the On/Off-boarding process for greater effectiveness and efficiency.

· Other improvements and automation initiatives to improve existing process and functions.

· PPM management and reporting

· Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension

· Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.

· Support other operational resources managing Reporting & Analytics deliverables.

· Manage and support floor logistics.

· Maintain seating plans for GIPS occupied floors.

· End to End management of resource details, numbers, budgets and allocations for Perm, Temp and Vendor resources across GIPS Departments

· Ensure process documents are organized, updated and maintained on sharepoints or shared folders

· Support with transformation initiatives when required.

· Support employee engagement initiatives, eg. training and special projects/assignments

Key Requirements (Must Have)

• Proficient in Microsoft Excel with VLOOKUP and running macros
• Familiarity with vendor and invoice management processes
• Proficient in using PowerPoint for creating presentations and reports
• Independent, proactive and self-starter with excellent interpersonal and communication skills.
• Strong analytical and good problem solving skills
• Ability to work in a fast-paced and team-oriented environment.
• Strong written and oral communication skills
• Organized, methodical and detailed
• Able to multitask and handle multiple priorities
• Able to work independently and in a team
• Dedicated and hardworking with high degree of accountability and integrity
• Good follow up in tracking updates from various parties for closure on a week to week basis.
• Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
• Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
• Responsible and takes pride in meeting deadlines