Responsibilities

• Involves in all aspects relating to the Design and Construction Management of all types of Civil and Structural System.
• To lead the Engineer team, carry out civil and structural engineering jobs in front end engineering design, detail engineering design.
• To generate project specification, design philosophy, calculation template to comply with clients’ requirement and local authority’s requirements.
• To Provide logistical support (site utilisation) when needed, as requested by sub-contractors.
• To be the liaison for the coordination of different trades within the same discipline.
• Responsible for all on-site engineering issues pertaining to site matters.
• Coordinate with sub-contractors and attend to clients queries to ensure timely work arrangements.
• Involve in day-to-day management of site supervision of construction activity to ensure site works are carried out as per schedule and local authorities’ quality standard.
• Manage project documentation and maintain accurate records.
• Ensure compliance with all health and safety regulations.

Qualifications

• Bachelor Degree in Civil Engineering/Building Construction or any equivalent qualification.
• Site experience on Super structure works for reinforce concrete, Steel structures and Precast structures
• Experience/Knowledge in Bridge Construction/ Crosshead/ Lifting Frame /Launching Gantry Operation/ Pre-cast Segment Method/ MRT/ LTA is an advantage.
• Minimum 5 years of relevant working experience in local construction industry would be advantageous.
• Good team player and able to work independently
• BCSS Certificate
• Familiar with the Local authorities’ requirements for civil and structural submissions
• Possess strong leadership qualities and analytical and reasoning abilities.
• Ability to read, analyses, and interprets common technical information, contracts reports and instructions.

Location: Teban Gardens West Region

JOB RESPONSIBILITIES

· Design, create, revise and maintain structural drawings related to Heavy Lifting using AutoCAD

JOB DUTIES

· Strong in concept design, architectural details, working drawings and construction practices as per site condition

· Liaise with Project Managers for drawings and submission approval on machinery

· To produce the design drawings within the time frame given with minimum supervision

· Provide technical support on site to engineering personnel

· Support Sales and Operations Department on technical support

· Assist in designing of name cards and company yearly calendar by using Adobe Photoshop

· Any other ad-hoc duties as per instructed

SKILLS AND QUALIFICATIONS

· Diploma In Civil Engineering or related fields

· Min 2 years relevant experience in Singapore or overseas is an added advantage.

· Creative and well versed in AutoCad 2D & 3D, Adobe PhotoShop, Adobe Illustrator, Google Sketch/SketchUp and Movie Maker

· Able to communicate well in English; Fluent in Chinese is a plus as need to liaise with Chinese speaking client

• University/college degree
• 1+ years work experience in Information Security or Information Technology
• Skilled in Information Security and Vulnerability Management processes
• Knowledge of computer hardware and software including the understanding of application and patch development, and architecture
• Knowledge of basic concepts of Computer Science
• Take responsibility for a portion of an installation, break/fix incidents, and problem management.

Responsibilities:

· Provide maintenance and support for Customers' Enterprise/Vessel Project

· Hands-on experience in any Windows/Linux desktop or server upgrades

· Perform troubleshooting and problem identification for any desktop/server services

· Able to perform as the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests

· Participate in the design of information and operational support systems

· Provide documentation for deployments

· Must be able to learn and work independently

· Basic understanding in network implementation

Requirements:

· Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent

· Required to have minimum 1 - 2 years of hands-on technical support experience in SI Environment

· Fast-paced environment

· Proven analytical and problem-solving abilities

· Highly self-motivated and directed, with keen attention to detail

· Experience working in a team-oriented, collaborative environment

· Good communication and writing skills

· Strong customer service orientation

· Able to work independently

· Only Singaporean/PR

· Fresh Graduate are welcome to apply

If you are looking for internship opportunity, apply now!

Job Scope

• Collaborate with the development team to design, code, test, and debug software applications
• Assist in developing software components and features based on specifications and user requirements
• Participate in code reviews and provide constructive feedback to improve code quality
• Learn and apply software development best practices and principles
• Contribute to the development of user interfaces, backend services, and databases
• Create and maintain documentation for software projects, including user manuals and technical documentation.
• Keep project documentation up-to-date throughout the development lifecycle.

Job Requirements

• Currently pursuing a degree in Computer Science, Information Technology, Business Information Systems, or a related field.
• Able to commit at least Min 4 to 5 months (FULL TIME ONLY)
• Strong interest in software development and business analysis.
• Basic understanding of programming languages (e.g., Python, Java, Swift, Kotlin) and development concepts.
• Excellent analytical and problem-solving skills.
• Effective communication skills, both written and verbal.
• Ability to work collaboratively in a team environment.
• Attention to detail and a proactive attitude.

Tentative start date option:

1. Jan 2025 - Dec 2025
2. Jan 2025 - May/ June 2025
3. May/ June 2025 - December 2025
4. others

Location/ Address: 383 Sin Ming Dr, Singapore 575717

Working days: Monday to Friday

Working hours: 8am to 530pm

Internship Allowance: Will be disclosed to shortlisted candidate

• Location: 513 YISHUN INDUSTRIAL PARK A 768736
• Working hours: Monday to Friday: 9am to 6pm
• Fun and friendly working environment
• Career development and growth opportunity
• With AWS
• Medical benefits
• Other Employee Benefits
• Walking distance from Canberra MRT/ close proximity to Yishun MRT

Job Description:

The management trainee role is a 2 years program and will focused on different facets of the supply chain, including procurement, logistics, inventory management and distribution etc. Successful candidates will receive hands on industry-based training as below and will be developed into pathways for future management roles within the company.

• Familiarize with comprehensive supply chain strategies, including procurement management, logistics management, inventory management, etc., to ensure the efficient operation of the supply chain.
• Responsible for communicating, negotiating, and signing procurement contracts with suppliers, supervising and managing the execution of purchase orders, ensuring timely supply of materials, and ensuring quality standards are met.
• Manage container scheduling, overseas shipments, optimize logistics networks, reduce logistics costs, and ensure timely delivery of goods to destinations.
• Communicate and cooperate with downstream departments, supervise inventory levels, ensure inventory levels meet demand, avoid excessive or insufficient inventory, and minimize inventory costs.
• Coordinate work between internal departments according to the supply chain plan, ensure the smooth operation of the supply chain, and promptly resolve issues and anomalies in the supply chain.
• Collect, analyze, and organize supply chain-related data, provide decision support and business reports, optimize supply chain processes, improve efficiency, and reduce costs.
• Evaluate and select suitable suppliers, establish and maintain supplier relationships, track supplier performance, and promote continuous improvement of suppliers.
• Supervise and manage product quality in the supply chain, ensure products meet quality standards and customer requirements, and promptly address quality issues and complaints.
• Identify and assess risks in the supply chain, develop response strategies and contingency plans, and mitigate the impact of risks on the supply chain.

Requirements:

• Min Diploma / Degree in Supply Chain / Logistic or equivalent
• Well-organized, meticulous, able to multi-task in a fast-paced environment
• Positive attitude and strong in execution
• Organized, good coordination & follow-up skills
• Competent in MS Office (Excel, Word, etc.)
• Excellent interpersonal & communication skills
• Proficiency in written and spoken English & Chinese (to liaise with Mandarin-speaking counterparts)

Engineer/Senior Engineer, Fire protection

Duties & responsibilities:

• To monitor and supervise sub contractors’ work progression according to shop drawings, method statements, material and samples
• To liaise and work with relevant authorities, sub-contractors or clients on shop drawings, materials and samples
• Review and align Fire protecton design drawings to ensure compliance with design specifications and guidelines (Sprinkler System, Fire Alarm System, Hosereel System, Wet/Dry riser system, Fire Hydrant System, Fire man intercom system)
• Knowledge in M&E and able to Identify discrepancies between M&E, structural, ID, architectural and client provisions
• Manage and execute project as per the schedule
• To attend meeting with contractors to address issues and update progress
• Study and reviewing of drawings, specifications for compliance
• Allocate work to supervisors and ensure jobs are correctly and properly achieved within standards and SOP.
• Plan and lead testing and commissioning of the fire protection systems.
• Follow up with site / authority inspections, defects rectifications of the fire protection works.
• Plan and prepare OMM, training, As-Builts drawings for handing over of completed fire protection systems to client.
• Follow up with maintenance of fire protection systems during DLP.

Education / Experience / Special Skills:

• Degree in Mechanical Engineering/Building Services OR Diploma in Mechanical Engineering/ Building Services
• 5 years of relevant experience
• Proficient in MS office
• Good communication and written skills
• Experience in Water Mist system and/or foam system is added advantage
• Able to work independently and possess good interpersonal skill

• Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction.
• Provide client support, assisting with troubleshooting and design, configuration and escalated problem management.
• Act as key project team members charged with the analysis of client and technical requirements, specifications development, solution design and development, and in some environments may consult on testing and deployment processes.
• Expected to be technology leads for specific technologies and to use their deep knowledge of these technologies to propose enhancements.
• Interact with clients on site to meet complex requirements of a solution.
• Escalate unresolved problems and issues to the relevant third parties.
• Respond to escalated client requests and support client applications to a first line resolution.
• Escalate complex problems to the relevant third parties.
• Write reports and proposals and complete and maintain project documentation.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Act as coach and mentor to more junior Implementation Engineers and Technicians.
• Assume responsibility for the co-ordination of the activities of the Engineers, in line with performance targets.
• May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management.
• Included in higher complexity design work, with input to the design expected.
• Expected to take ownership of relevant technologies according to domain or specialization.
• Knowledge, Skills, and Attributes:
• Good understanding and appreciation of technical design and business principles
• Demonstrates project management and administration ability.
• Good project skills which are demonstrated in the execution of installations and other assignments.
• Demonstrate customer engagement skills.
• Demonstrate relevant domain specialist knowledge.
• Good verbal communication skills
• Client focused and displayed a proactive approach to solving problems.
• Ability to work under pressure.
• Ability to coach, mentor and provide guidance to team members.
• Good understanding of project management principles

Academic Qualifications and Certifications:

• Computer Science / Information Technology Degree or equivalent together with specialized training in new technologies and legacy systems or equivalent
• CCNP (SDN, ACI, SDA, SD-WAN, DNAC), Meraki
• CCNP (Wireless, Meraki)
• ACMA, ACMP, ACCA, ACCP
• ACFE, ACSE
• JNCIA, JUNCIP-ENT, JCIA-MistAI
• CCSE, PCNSE, NSE4
• SolarWinds NPM, NCM
• CCIE – highly advantageous
• F5 Certified Technical Specialist (30X track) – highly advantageous
• Nokia GPON – highly advantageous
• Project management certification

Required Experience:

• At least 5 – 8 years' professional technical experience related to software development, systems design and deployment, or networking and infrastructure within a large scale (preferably multi- national) technology service environment.
• Experience in designing and building complex LAN and large WAN.
• Expertise in routing/switching technology, including BGP, OSPF, etc.
• Experience in designing and building complex data center network with Software Defined Networking (SDN) solutions such as SD-WAN, Cisco ACI, VMware NSX or any OpenFlow protocol.
• Experience in designing and building complex WLAN – Cisco/Meraki/ Aruba/ Alcatel/ Juniper Mist
• Extensive in Network Access Control – ISE/ Aruba ClearPass
• Extensive hands-on LAN switches: Cisco N9K, Alcatel Omni Switches, Juniper EX switches
• Extensive hands-on Wireless site survey; Post & Pre heatmap generation
• Experience in designing and building complex campus network with Software Defined Access (SDA) solutions from Cisco or any other SDA vendors.
• Experience in network automation via scripting (e.g., Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)
• Experience in designing and building network security (Checkpoint, Palo Alto, FortiGate, Cisco firewall, IDS/IPS, VPN, SSL), Content Networking (cache, load balancer, F5, etc.)
• Experience in project management methodologies

Responsibilities:

- Collaborate with the sales/business development team to understand customer requirements and use cases

- Conduct POC, demo, testing and setup of security system and video analytics

- Process knowledge of basic security technology including video analytics and application scenarios

- Manage and execute new/existing projects

- Collaborate with product teams to address specific customer needs and feedback

- Design and propose security technology solutions tailored to different verticals

- Process market knowledge in physical security industry for verticals ie. transportation, commercial building, hospitality, etc.

- Forward looking in term of industry/technology trend to improve business portfolio

Requirements:

- Diploma or Degree in any discipline

- Ability to understand and address customer requirements and translate them into

technical solutions

- B2B (Business-to-Business) experience in robotic/physical security

- Process negotiation, networking, presentation, project management, market analysis, strategic skill will be an advantage

Job Responsibilities :

- To develop and maintain business strategies by achieving sales target and increased market shares.

- Visits customer to drive sales pitch and product presentations

- Responsible for achieving sales revenue and profit target

- Align and link business strategies set by company

- Build strong relationship with existing and new customers

- Provide sales and after-sales support, in coordination with our internal departments and customers

- Prepare sales quotations for customer.

- Follow up with after sales issues.

- Market studies and feedback to sales manager

- Monitors sales quotation status and forecast.

- Performs order screening and preparation for clean order processing

- Ensures proper documentation of all sales quotations in line with the ISO standards and processes.

- Participate in any ad-hoc projects as assigned by management and or sales manager from time to time

Job Requirements :

- Diploma / Degree in Engineering

- 3 years of relevant experience

- Experience in Process Instrumentation / Automation Industry

- Experience with MRO Sales an added advantage

- Independent and Team player

- Excellent communication and interpersonal skills

Familiar with CRM and ERPLN

Electrical Engineer | Marine offshore | Up to $4.2k | 5 Days | Penjuru (Jurong)

• Penjuru (Transport Pickup Provided at: Jurong East, Choa Chu Kang, Bishan & Serangoon)
• Monday to Friday 8.30am to 6pm.
• Salary range: S$ 3,500 - 4,200

Job Responsibilities:

• Design control systems
• Preparation of drawings for customer approval
• Preparation of drawings/ BCM for shop floor production
• Co-ordinating with clients, consultants and internal department.
• Drafting work with use of CAD system (AUTOCAD/SOLIDWORKS).
• Any other ad-hoc duties as assigned.

Requirements:

• Diploma or Bachelor’s Degree in Electrical Engineering.
• Hands on experience with vessel mechanical and engine systems.
• Experience with engineering design software.
• Familiarity with maritime HM&E systems and naval construction processes.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure operation efficiency of office

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Handle sales enquiries and order processing

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Job Summary:

At Hilton Garden Inn Singapore, Serangoon, as a Duty Engineer, you will be responsible for ensuring the smooth operation and maintenance of hotel facilities, systems, and equipment. Provide technical support and assistance to maintain high standards of guest satisfaction and safety.

Key Responsibilities:

• Perform routine inspections and maintenance tasks on hotel systems, equipment, and facilities.
• Conduct repairs and troubleshooting on electrical, plumbing, HVAC, and mechanical systems.
• Ensure prompt resolution of maintenance requests and work orders.
• Ensure compliance with hotel safety and security policies and procedures.
• Conduct regular safety inspections and report hazards or potential risks.
• Participate in emergency response procedures.
• Provide prompt and courteous assistance to guests with maintenance-related concerns.
• Ensure guest rooms and public areas are well-maintained and functional.
• Work closely with Housekeeping, Front Desk, and other departments to ensure seamless operations.
• Communicate maintenance schedules and updates to relevant teams.
• Maintain accurate records of maintenance activities, repairs, and inspections.
• Update and review maintenance schedules and procedures.
• Adhere to Hilton standards, regulations, and industry best practices.
• Ensure compliance with environmental and sustainability policies.

Requirements:

• Higher/Nitec in Electrical/Mechanical Engineering or related field.
• 2 years of experience in maintenance or engineering role, preferably in hospitality.
• Strong technical knowledge of electrical, plumbing, HVAC, and mechanical systems.
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a team.
• Flexibility to work rotating shifts, including nights, weekends, and public holidays

Responsibilities:

• To assist the Project Manager on project site work by focusing mainly on the aspects of construction, safety quality management, and project coordination of projects and maintenance works and to ensure smooth work progression and completion within target time and budget.
• Prepare method statements, design plans, and specifications.
• Liaise with the stakeholders (e.g. clients, authorities, consultants) on permits, drawings, and design matters.
• Develop projected milestone and operational plans for different phases of the project which includes scheduling, monitoring and reviewing of the work of others.
• Determine project requirements and estimate resources such as manpower, materials and equipment.
• Ensure that site works are executed accordingly based on approved detailed drawings, interpreted plans, and requirements of relevant authorities.
• Ensure project meets dateline/schedule, safety & quality standards of client’s requirements. Support contract administration and construction inspection by reviewing final plans, specifications, special conditions, and agreements.
• Other job duties as assigned.

Requirements:

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Engineering (Civil), Engineering (Others), Engineering (Environmental/Health/Safety), or equivalent.
• At least 3 year(s) of working experience in the related field is required for this position.
• Specializing in Engineering - Civil/Construction/Structural or equivalent.
• Familiar with Civil, Archi & Steel Structural Works
• Experience in process plants handling both consultants with client will be added advantage

The title holder will be part of a team that design, test and commission electrical control systems for ACMV/HVAC systems in buildings. The candidate will work with other internal engineering teams to design the control system to meet the overall project objectives and goals.

Specific job responsibilities:

• Design and develop control strategy for automation system controls for building M&E systems (ACMV)
• Design and draft system control logic and drawing to meet project commitments
• Work closely with internal teams such as mechanical design and project engineers to design effective solutions to solve engineering problems
• Liaise with suppliers on components selection and quotation to develop project costing
• Review specifications and standard practices for projects and tenders
• Addresses issues brought about by feedback from customers and operations teams to improve the performance of the electrical and controls system

To excel in this job, the candidate will require a high level of organization, creativity, attention to detail, and engineering knowledge to successfully perform design, engineering and field start up tasks for System Integration in Electrical Controls for building M&E systems.

Minimum job requirements:

• Bachelor’s degree in Electrical/Controls/Electronics Engineering
• Relevant experience/ experience in ACMV design/controls is a plus
• Exceptional communication skills (written and verbal)
• Ability to prioritize and work independently to meet project timelines

Work Location: Changi Airport Office

This post will involve research, design and develop innovative product to fulfil our customer’s industrial needs that focus mainly on Automation (Robotics) and Technology.

Job Description

• Design and develop customized product based on customer’s requirement
• Attend meetings with customer to understand problems and develop solutions that satisfy their project requests
• Conduct research and source for suitable material, product or tools that aids manufacturing process
• Project co-ordination and timeline control between customers and factory
• Support factory during manufacturing assembly
• Identifying areas of weakness in the production line or finished products and making recommendations for improvement
• Develop design documents for mechanical parts and final products
• Assist Superior to accomplish ad-hoc projects on hand if needed

Job Requirements

• Bachelor's Degree in relevant technical discipline
• At least 1-2 years of relevant experience
• Proficient with ME design tools like AutoCAD, SolidWorks, etc.
• Knowledge in electrical, mechanical, and pneumatics fundamentals
• Good research and problem-solving skills
• Working knowledge on motion system design, machining and design process from prototyping, tooling or sheet metal fabrication is a plus
• Experience in programming microcontrollers (STM32, ESP32) in C/C++ or other relevant languages would be an advantage
• Ability to work under tight schedule and willing to put in extra effort to meet project deadline
• Good team player with strong communication and interpersonal skill
• Be initiative and able to work independently with minimal supervision

• Understand the drawings and job specifications; Draft method statements on the assigned tasks and seek approval from supervisor
• Plan and order for equipment and material required on the tasks; Seek client approvals (as and when required) on time to minimise delays
• Prepare the ITP (inspection and test plan) documents, job hazard analysis (JHA) and risk assessment report for the assigned tasks in consultation with supervisor
• Liaise and coordinate with all respective Utilities Agencies
• Plan and monitor all utility diversion works
• Coordination with the site team and the various utilities agencies on the management of Utilities, diversions, temporary/permanent supports etc
• Monitor progress against the program milestones for on-time completion; Monitor production rate and provide feedback to supervisor on resource allocation
• Check workmanship and quality against specifications in drawings and ITP requirements; Perform other quality tests as required
• Provide inputs to supervisor to minimise wastage and optimise material/labour costs;

Requirements:

• Degree/Diploma in Civil, Mechanical or Electrical Engineering
• At least 3 years of experience in managing utilities diversion, planning and construction works
• Independent and able to work with multiple stakeholders

JOB SCOPE:

Design, develop and deliver working software applications to delight customers
Improve software quality using XP practices such as code review and unit testing
Adheres to the Software Craftsmanship Manifesto
Prepare architectural and other technical documents
Assist on: user stories elaboration, test automation and bug fixes, build and release automation

Requirements

Solid experience in any of technologies: Java, NodeJS, Ruby on Rails, .Net , Agile, ReactJs
Experience with version control systems such as Git, Continuous Integration (Bamboo/TeamCity)
Experience developing in Mac/Linux environment
Experience working in agile teams – TDD, Pair programming, Scrum, XP
Familiar with both Windows and UNIX/Linux servers, Design Patterns, Unit Testing

Job Descriptions:

• Overseeing and directing construction projects from conception to completion
• In-depth reviewing of projects to schedule deliverables and cost estimation
• Ensure safety procedures are implemented and meet company’s standard and legislation
• Ensure safety and health are in place according to building and safety regulations
• Monitor, control, and coordinate site works
• Ensure projects meet customer’s quality standards
• Any d-hoc duties as require

Requirements:

• Degree in Civil Engineering or equivalent with at least 5 years relevant experiences at or equivalent managerial level in construction
• Knowledge in Design and Auto Cad (3D) for Civil Structure work.
• Good communication skills
• Able to communicate in English and Japanese language (to handle queries and feedback from Japanese speaking associates/ clients)

Work under the direction of the appropriate Qualified Person when carry out their supervision and fully responsible to the appropriate QP.

· To liaise and conduct inspection with the Main Contractors Engineer/Supervisor.

· To assist QP on all structural works carried out according to approved drawings

· To monitor the progress and assist QP on structural inspection on all Structural works according to the approved drawings issued.

· To check and monitor the Structural and Architectural works according to the contract drawings, specifications, approved shop drawings and method of statements

· To provide wherever and whenever necessary standing supervision for the construction of civil and structural works in accordance to the Project specifications, construction drawings and Building Control Act and Regulations.

· To be overall in charge of the management and control of a team of site staff or Resident Technical Officer(s) in performing their duties on site so that they can provide satisfactory supervision and to take responsibility of their work and performance.

· To oversee in all aspects relating to the construction of the Project, keeping and submitting record of works, materials, equipment at site, attending meetings, keeping minutes of meetings and discussions, assisting in the co-ordination of Contractor’s works with consultants and any external parties.

Requirements:

· RE registration with IES is mandatory

· Degree in Civil/Structural Engineering

· Have at least 4 years of experience in site supervision of works

· Be conversant in local legislation, regulations and codes

· Min 2 years of experience in supervision of precast concrete element launching work for vehicular structures.

1) To assist project in coordination, planning and mornitoring of work progress including submit progress report.

2) To morning all installation works at site are carried out in accordance to schedules.

3) To supervisor subcons & suppliers in solving site issues.

4) To carry out regular checks on site works.

Summary

People at Apple don't just build products — they craft the kind of experiences that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here! The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple's Services. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, Apple Books, and more. And they do it on a massive scale. They consistently exceed Apple’s high standards with high-performance solutions, delivering a diverse array of products in over 35 languages to more than 150 countries. The ASE Production Support Engineering team is looking for an Escalation Engineer for troubleshooting, tracking, and resolving technical issues. This Engineer will play a vital role in technical troubleshooting for Apple’s customers, internal business partners, and strategic partners for all of Apple’s Media Services.

Description

As a vital member of an exceptional global team, you will play a key role in Tier 4 support, addressing technical issues for customers, internal business partners, and strategic partners. Your responsibilities will include efficiently triaging issues, evaluating their impact, delving into server logs, replicating problems, capturing device logs, and methodically determining root causes. Collaboration with diverse engineering teams to prioritize and resolve issues will be a central aspect of your role. Acting as the problem manager for top issues, you'll communicate updates and estimated time of resolution to a broad audience, including senior leadership. In addition to driving issue resolutions, you will contribute to the enhancement of operational efficiency. This involves developing exceptional tools, documentation, and refining processes to elevate the quality and speed of issue handling. Furthermore, your commitment extends to participating in On-Call duties and assisting during spikes in issues or when faced with time-critical situations.

Minimum Qualifications

• Proven track record in solving problems within complex distributed applications
• Proficiency in scripting, such as Python, and server-side programming languages, such as Java.
• High logical and critical thinking skills
• Demonstrated expertise in analyzing client and server-side logs
• Strong knowledge of SQL, relational database systems, and/or distributed SQL query engines (such as Oracle and Trino)

Preferred Qualifications

• Experience with log analysis tools, such as Splunk, is a huge plus
• Experience in Charles Proxy or Wireshark and Sysdiagnose is a plus.

Responsibilities:

• Working with Process Engineer & Engineering team on QC requirement
• Documenting inspection criteria and quality plan
• Work with QA, Process and Product team on corrective action with quality issue
• Work with Process team on in-process audit and FQC audit

Requirements:

• Minimum Diploma in Manufacturing /Quality Engineering
• At least 1 year of relevant working experience in electronics product manufacturing environment
• Control of Supplier Quality Assurance (SQA)
• Quality control of in-coming, in-process and out-going products
• Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement
• Able to understand IPC requirement in PCB Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

Responsibilities

• Design, control, and implement electrical systems and products
• Develop manufacturing processes according to global engineering codes and standards
• Manage engineering projects and deliver them on time
• Define customer needs and requirements
• Ensure that installations and applications are in line with customer needs and safety standards
• Collaborate with engineers and technicians to design and apply new system processes
• Perform quality and performance analysis on new and legacy IT systems
• Summarize data and report on test results
• Examine needs on new equipment, calculate costs and help prepare budgets
• Monitor maintenance and inspection plans

Requirements and skills

• Proven expertise as an electrical engineer
• Hands-on experience using design and calculation software
• Deep knowledge of electrical manufacturing processes
• Understanding of electrical engineering codes and safety standards
• Problem-solving abilities
• Attention to detail
• Strong organizational and communication skills

Responsibilities:

• Lead daily operations of lens molding machines.
• Monitor and ensure optimal performance of all lens molding machines.
• Troubleshoot machines and train technicians in maintenance and troubleshooting procedures.
• Assist supervisor with machine upgrades, modifications, and project-based tasks.
• Supervise and manage the cutting of inserts for lens production.
• Focus on reducing machine downtime and improving uptime for all lens molding machines

Requirements:

• Diploma or Bachelor's Degree in Mechanical or Electrical Engineering
• Minimum of 2 years' of experience in related field
• Proficiency in molding machine operation and maintenance.
• Basic knowledge of PLC (Programmable Logic Controller) systems.
• Proficient in both injection molding machines and vertical blow molding machines.
• Ability work effectively in a team environment, collaborating with colleagues and supervisors.