Company Overview

The Actuarial Practice of Oliver Wyman is an operating division of the Oliver Wyman Group, a member of the Marsh & McLennan Companies [MMC], the foremost employer of actuaries in the world. The Actuarial Practice of Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organizational transformation to help clients optimize their businesses in Asia Pacific.

The Asia Pacific Actuarial Practice, with offices in Hong Kong, Singapore and Tokyo, is a part of the broader Global Actuarial Practice which strives to be the consulting partner of choice for clients and employees, and to be recognized as the premier actuarial consultancy. We cover a broad range of insurance and actuarial topics, ranging from insurance M&A, reinsurance, actuarial transformation, financial modelling, product advisory, regulatory advice, actuarial reporting, and capital, risk and value management.

Our practice seeks to inspire an entrepreneurial culture which fosters free flowing ideas, values diversity, and allows for challenges to the status quo. Our colleagues are proud to perform exciting, diverse, and leading-edge work.

We invest in our people by fostering a safe and inclusive environment, respecting and welcoming different perspectives, promoting an ownership culture, providing opportunities for individuals to develop their personal brand, and celebrating successes and rewarding performance.

Job Overview

We are looking for a Manager to join our Asia Pacific Actuarial team based in Singapore. In this role you will have the opportunity to be part of a growing team and you will have an outsized influence on the strategic direction of the practice.

In this role you will: a) be part of our Oliver Wyman Asia Pacific Actuarial team closely working with the team in Hong Kong on projects in Asia Pacific, b) work with our US Actuarial team, and c) collaborate closely with our existing Oliver Wyman Insurance Consulting, Mercer Consulting and broader Marsh McLennan teams in Singapore.

The Manager will play a key role in the delivery of projects for Oliver Wyman’s clients, which include top tier insurance companies, reinsurance companies, investment banks, regulators, and private equity firms.

Potential projects may include:

• Creation and analysis of financial projections
• Insurance mergers & acquisitions
• Capital markets transactions support
• Product development
• Financial reporting
• Pricing assumption
• Model methodology review
• Potential responsibilities may include:
• Participate in client sales meetings
• Client and industry presentations, surveys, case studies
• Work in partnership with our management consulting and strategy practice
• Contribute to sales revenue through developing proposals and delivering client pitch meetings
• Thought leadership, including oversight and/or creation of intellectual capital
• Operate with a high degree of personal responsibility and accountability for the maintenance of a portfolio of clients

Skills and Attributes

• Strong preference for candidates with prior consulting and client management experience
• FSA/FIA or equivalent actuarial credentials with 8+ years of professional experience
• Track record of rapid learning, high performance, and professional growth
• Knowledge of the life insurance market in Singapore and Southeast Asia, including insurance regulations or reporting bases, such as Singapore RBC2, IFRS-17, etc.
• Strong preference for expertise in actuarial modeling software (e.g. Prophet or Moody’s Analytics AXISTM)
• Strong preference for recent experience supporting in IFRS 17 implementations in Singapore including direct hands-on experience on all aspects of UAT and IFRS 17 production
• Personal hands-on experience providing M&A actuarial due diligence experience for insurance clients
• Personal hands-on experience performing indexed universal life product development and pricing for insurers in Singapore
• Personal experience on market strategy, market entry planning, product strategy projects.
• Strong technical knowledge of Microsoft Office applications
• Track record of rapid learning, high performance, and professional growth
• Excellent project management and time management skills
• Deep critical-thinking skills and problem-solving ability
• Highly motivated individual and willingness to work in a dynamic environment independently
• Strong written and oral communication skills in English

Oliver Wyman provides a competitive compensation and benefits package, including an Actuarial Study Program.

Responsibilities:

• Responsible for contacting partners, understanding the market supply and demand situation and searching for LNG international trading opportunities, and carrying out LNG trading task such as concluding deals.
• Ensure smooth LNG delivery operation including nominating and changing LNG cargo delivery window, disposing LNG spec test report and issue invoice.
• Responsible for the collection of international market related information and data to provide fundamental analysis and trade structure design support for LNG trading decisions.
• Completing the review and negotiation related to the trade contract, coordinating with various departments of the company to complete the internal and external procedures.
• Ensure the compliance operation of the subordinate positions,improve and implement the company's trade risk control system, and ensure that the trade business is in a risk-controlled basis for long-term sustainable development.
• Liaising and communicating effectively with the headquarters team in China, executing tasks efficiently, and proactively contributing valuable suggestions and recommendations to support the organization's goals.
• Any other duties as may be assigned by company management.

Requirements:

• Possess minimum Master Degree or equivalent.
• Possess good English & Mandarin speaking, writing, reading and listening skill in order to liaise with mandarin-speaking customer and supplier.
• Possess minimum 10 years of LNG (liquefied natural gas) related working experience.
• Possess a good working attitude and able to work independently.
• Possess strong leadership and team management skills, and coordination skills.
• Possess a good working attitude and able to work with deadlines and under pressure.

CA Concepts is made up of exciting restaurants like Kulto, Barrio by Kulto, Chicco, and Cenzo! Interested applicants will be placed at one of the restaurant's locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Marketing Manager!

Job Scope:

• Be the brand ambassador for the restaurants under the group – develop and oversee brand image in media and other platforms, and ensuring correct brand applications
• Develop and implement yearly marketing strategies and plans based on business and marketing data to achieve the group’s target
• Be the main driver for digital marketing – website, SEO, SEM, social media, influencers etc
• Create and manage content across platforms, including websites
• Plan and implement lead generation activities
• Good communication skills to liaise with internal and external stakeholders
• Prepare and communicate any promotional / marketing campaigns to restaurants staff
• Analyse results from all marketing activities and suggest areas of improvements
• Research and analysis data on market trends, market opportunities, competitor and customers
• Take charge of database management
• Any other job-related duties as assigned

The ideal candidate should be:

• Passionate with at least 3 years of experience in F&B or related scenes
• Highly motivated and self-driven
• Able to work independently
• Able to initiate and drive campaigns
• Able to analyse business and marketing data to drive business decisions
• Possess an aesthetic eye for photography

Cenzo is one of many exciting restaurants under CA Concepts: Cenzo, Kulto, and Barrio by Kulto! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together!

Some duties include but are not limited to:

• Assisting the Restaurant Manager in implementing and developing of training programs.
• Take and schedule reservations, greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Benefit:

• 5 Day Work Week

We are looking for Sales Manager to join our fast growing organization under Sales & Marketing team.

Job Description:

• Develop and implement sales plans and strategies aligned with company goals.
• Research and analyze market trends and competition to identify opportunities for growth.
• Set sales targets, forecast sales volumes and monitor performance.
• Build and maintain relationships with key clients and stakeholders.
• Address client inquiries, complaints and feedback to ensure customer satisfaction.
• Negotiate contracts and close deals with potential customers.
• Work closely with marketing, product development, and service support teams to align sales efforts with overall business strategy.
• Provide input on pricing and product enhancements based on customer feedback.
• Manage expenses and resources, and ensure sales activities contribute to the overall financial health of the company.

Requirements:

• Degree in Sales & Marketing or related field.
• Preferably 5 years of Sales & Marketing experience, with some management experience in defence technology.
• Engineering background is advantageous.
• Organized and meticulous.
• Able to travel overseas

Interested applicant can click on 'Apply' or send updated resume to [email protected]

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Accounting Manager and invite talented individuals to join us.

Job Description:

• Lead and manage the team in day-to-day operations, including accounts payable & receivable, payroll and financial reporting.
• Develop and monitor annual budgets in alignment with the institution's strategic goals.
• Prepare monthly. quarterly and annual statements, ensuring accuracy and timely reporting to the management.
• Conduct analysis to support the planning of future academic programs and initiatives.
• Implement and monitor department policies, procedures, and internal controls.
• Collaborate with heads of departments to forecast and optimise resources.
• Ensure compliance with statutory regulations and reporting standards.
• Manage cash flow and optimise department operations to support the institution's growth.
• Perform other tasks as directed by the President.

Requirements:

• Bachelor or Master's degree in Accounting or related field.
• Professional certifications such as CPA (Certified Public Accountant) or CA (Chartered Accountant).
• 5 years of progressive accounting management experience, within an international private education setting.
• Comprehensive knowledge of Singapore's financial regulations and accounting standards.
• Strong business acumen, financial analysis, forecasting and budgeting skills.
• Ability to handle confidential information with discretion.
• Ability to be operationally hands-on, proactive mindset, and committed to delivering results within stipulated timelines.
• Immediate availability or short notice is highly preferred.

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as an Assistant Manager!

Some duties include but not limited to:

• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Take and schedule reservations, greet and coordinate the seating of guests.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.

Benefits:

• 5 day work week

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for passionate, loyal people who have F&B experience and are also able to work under pressure within a team of international professionals. Join our team and we’ll be able to strive towards success together! Join us as a Restaurant Manager!

Job Description

• Overseeing of the service of the Restaurant.
• Responsible for the smooth running (opening shift & closing shift) of the restaurant.
• Handle guest complaints and feedback to ensure guests satisfaction and continuous improvement in Food Products and services.
• Provide coaching and feedback to staffs.
• Monitor and maintain the operating systems of the outlet.
• Ensure food quality and hygiene standard is maintained.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all food-related complaints to the Chef immediately.
• Ensure team briefings are carried out before each service period.
• Monitor and maintain the operating systems of the outlet.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that all staff in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Develop and implement service-related training programs.
• Perform miscellaneous job-related duties as assigned.

Job Duties

• Ability to communicate in English
• Able to work in a team environment
• Highly Responsible and reliable
• Able to work well under pressure in a fast-paced environment

CA Concepts is made up of four exciting restaurants, Kulto, Chicco, Barrio by Kulto, and Cenzo! Interested applicants will be placed at one of the four locations. We are looking for a Restaurant General Manager who is passionate, motivated & energetic individual that is willing to learn, grow and teach hospitality to ensure a great experience for our guests.

Come and join our team where an exciting and fulfilling career awaits!

The role requires an individual with an outgoing personality who strives to provide our guests with the highest customer service while ensuring procedures and protocols are fully followed.

Attention to detail will be crucial to ensure that our guests have an exceptional experience.

The Role

• Leading service operations
• Up-selling products based on your extensive product knowledge
• Building and maintaining relationships with guests
• Maintaining guest satisfaction levels by being proactive in service operations
• Assuring restaurant set up is complete and walkthrough is done before shift
• Improving procedures and systems
• Conducting basic training and ensure Standard Operating Procedures are adhered to
• Talent Profile
• Excellent service attitude
• Outgoing personality and able to work in a high-volume environment with the team
• Experienced in service operations in a restaurant with minimum of 2 year of experience
• Wine knowledge or experience in wine service will be favorable considered

Attractive Package Includes Bonus + Incentive

5 Days Work Week

Interested applicants may email [email protected]

Job Description

A Chartering Manager is in charge of leading and guiding a team to meet the organisation's goals in the chartering business. Managing resources and risks, and negotiating with various parties on bunkers, spot and time charter deals as well as marketing tonnage are part of the job. The Chartering Executive / Manager evaluates potential business development opportunities to ensure profitability and competitiveness. This role requires sourcing optimal shipping solutions and maximising potential earnings while optimising costs. This job requires excellent communication and interpersonal skills, and the ability to conduct complex negotiations.

Roles & Responsibilities

Identify opportunities and execute voyages on chartering in tonnages in respective region.

Strategically select voyages that maximize earnings potential while ensuring operational efficiency.

Cultivating a robust customer network in respective regions

Analyse the freight market trend to review existing trends and develop new strategies

Work with Operation and Commercial teams to ensure smooth chartering operations

Perform accurate charter calculations

Negotiate and finalize charter party agreements

Monitor and manage performace of chartering business to optimise revenue

REQUIREMENTS

Preferably a Bachelor's degree in Maritime Studies or related field with minimum 2 - 4 years experience.

Ability to work effectively in a fast paced and dynamic environment.

Responsibilities

Business Partnering

• Participate in and be a thoughtful contributor at key management meetings and provide HR input for strategic business planning and budgeting processes.
• Develop and implement HR strategies and initiatives aligned with the overall Club strategy

Talent

• Manage the talent acquisition process, which includes recruitment, interviewing, and hiring of qualified job applicants in collaboration with hiring managers to understand skills and competencies required for openings
• Manage succession planning for all employees
• Salary benchmarking - propose competitive base salaries and benefits to ensure the Club’s salaries are market conform and can attract and retain talent
• Manage and oversee the bi-annual performance appraisal process
• Identify learning and development needs, implement training requirements and evaluate effectiveness of training and initiatives to ensure maximum benefit and return of interest

Operations Management

• Ensure HR operational excellence in data management, HR systems, payroll cycle including IR21, IR8A, on-boarding, off-boarding and exit process
• Prepare payroll related journal entries for monthly salaries
• Manage leave and liability process.
• Manage work pass processes, applications, cancellations, and renewals with MOM
• Prepare and administratively maintain employee documentation, including but not limited to employment contracts, settlements, letters documenting leave of absence, terminations, and other HR related matters

Employee Experiences

• Work with line managers and employees to establish and maintain a positive work environment which encourages the full use of the Club’s diverse talents and abilities
• Organise quarterly events to promote team bonding
• Create employee survey and execute action plans, engagement and communication activities throughout the departments
• Provide support to staff in various HR-related topics such as leave, time management, and compensation and resolve any issues that may arise
• Bridge management and employee relations by addressing demands, grievances, or other issues

Compliance

• Ensure compliance with labour laws and regulations, internal Club guidelines, code of conduct and procedures
• Develop and maintain the Club’s Employee Handbook
• Update policies due to legislative changes, internal changes or continuous improvement
• Ensure compliance with health & safety regulations at the workplace.

What you should do now

Apply to this job ad or send your CV across to me at [email protected] for a confidential discussion.

(Brunel International South East Asia Pte Ltd, Registration Number: 199603098R | Company License Number : 16S8067 | Eve Ng EAP Registration Number R2198025.)

Key Responsibilities

• Support the Finance Director to oversee all aspects of Finance Functions, such as Financial Accounting, Regulatory requirements, Operational and Management Reporting and Financial Controls
• Manage month-end Closing and Financial Reporting, both at Group and Local level
• Perform high level closings controls to make sure Financials are accurate, consistent and in line with expectations
• Ensure accurate and timely submission of monthly Financial, and Management Reports
• Responsible for regulatory reporting to MAS and other regulatory topics
• Liaise with internal and external auditors and tax authorities, to ensure that annual accounts and income tax and GST returns are submitted on time and in accordance with relevant requirements (IFRS, local GAAP and local Tax Law)
• Analyse and forecast P&L based on updated business conditions and support annual budgeting process
• Oversee the compliance of all accounting policies and ensure internal controls are aligned with the requirement of the Group and other Statutory or Governing bodies
• Support the Finance Director on Operational topics such as business continuity, procurement, and risk management
• Manage and coordinate processes with the offshore Shared Services Centre
• Drive process improvements and improve operational efficiency
• participate in ad hoc projects as assigned

Job Requirements

• Degree in Accounting or Finance with professional accounting qualification
• Knowledge of Credit Insurance market specificity an advantage
• 7 to 10 years of Insurance accounting and Reporting experience with strong knowledge of IFRS
• Good business acumen
• Strong analytical and problem-solving skills
• Self-motivated with strong sense of responsibility and ability to work independently
• Good interpersonal and communication skills
• Proficiency in MS Excel, knowledge of SAP an advantage

JOB SUMMARY

The housekeeping Manager is responsible for overseeing the cleanliness, maintenance, and aesthetic upkeep of the hotel, resort, or facility.

This role involves managing the housekeeping team, ensuring high standards of cleanliness and hygiene, coordinating with other departments, and maintaining inventory and supplies.

He/she will ensure a welcoming and sanitary environment for guests, promoting customer satisfaction and operational efficiency.

ACCOUNTABILITIES:

· Manage all functions related to the cleanliness of the hotel.

· Ensure rooms are clean and available to guests in a timely and efficient manner.

· Roster, distribute and delegate room and cleaning assignments to Housekeeping team members.

· Plan and conduct staff meetings to ensure open communication among team members.

· Monitor guest satisfaction and address feedback efficiently and effectively.

· Manage, train, and coordinate all housekeeping personnel to ensure they are performing duties (e.g., cleaning, health & safety compliance, mini-bar management etc.) correctly, efficiently and to the best of their ability.

· Keep abreast of advances in the housekeeping field to improve productivity.

· To constantly look at ways to improve operations and implement changes to provide better services to guests.

· Ensure Housekeeping policies procedures, and training are in place, maintained and adhered to.

· Manage labour, conduct regular inventory checks & audits, and develop progression plans.

· Purchase according to stock & inventory control, complying with departmental budget.

· Maintain working relationships with vendors and suppliers (e.g., pest control, landscaping etc.) to ensure effective quality products and services.

· To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Diploma In Hotel Management or ‘A’ Level qualification or equivalent

· Minimum 5 years of experience in a similar capacity in a hotel or Proven working experience as a Housekeeping Manager or in a similar managerial role.

· Familiar with Housekeeping operations with at least 2 years in a managerial capacity.

SKILLS:

· Good personal and customer service skills.

· Computer literacy and office administration skills.

· Proficient in Microsoft software, Outlook, and other hotel systems.

· Excellent training, instructional, and leadership skills.

• Singapore Based (Tanjong Pagar)
• 5 Days (Based on Roster)
• Salary: $3,000-$3,500
• 2 years of relevant experience; Assist the Front Office Manager and Assistant Front Office Manager.
• Career Progression Opportunities

Job Description

• To assist the Front Office Manager and Assistant Front Office Manager to supervise and coordinate the daily front desk operations.
• To be proactive thinking, to be able to react fast to problems, and to make sound management decisions.
• Able to show responsibility and make decisions to handle any operations issues that may arise in the absence of the management.
• To welcome and bid farewell to all VIP guests.
• To develop and maintain close business contacts with house guests and provide personalized service whenever possible.
• To handle complaints or incidents/accidents occurring in the hotel when necessary.
• Record all complaints into logbook for management and all departments' attention or follow up.
• Respond to emergency calls, fire alarm, power failure, computer and medical attention and coordinate with respective departments and contacts.
• Be familiar with and ensure that all preparations for VIP and group arrivals and departures are well organized.

Job Requirements

• Minimum 2 years of relevant experience

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Role:

Assistant Manager / Manager (Chemical Industry)

• Singapore Based (Tuas, West Singapore (Company Transport / Transport Allowance $120 if candidate possess own transport))
• 5 Days work per week (8am to 5pm)
• $5000 to $8000 depends on experience
• At least Degree in Mechanical Engineering / Chemistry or equivalent + 5 to 10 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations
• Career Progression Opportunities

Responsibilities

Develop and implement department procedures, ensuring compliance with safety regulations and standards

Oversee and coordinate the daily engineering operations, including conducting routine

inspections and maintenance of machinery

Manage the maintenance budget, ensuring efficient allocation of resources

Supervise engineering staff, including hiring, training, and performance management

Prepare preventative and maintenance schedules

Identify and address potential issues before they result in equipment failure or downtime

Collaborate with other departments to prioritize maintenance needs and manage work orders

Manage inventory of maintenance equipment

Prepare and present reports on maintenance operations and costs

Keep abreast of advancements in maintenance and repair technologies

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

About the job

Together with the team, you will support and navigate the growth of IKEA and steer the business towards sustained long term profitability, including securing financial business performance and compliance with policies and standards.

Your Assignment

• To lead the store Business Plan process together with the Steering Team and proactively work with local market data to understand people’s life at home and our customers experience across all touchpoints to provide relevant insights;

• To take the lead and drive performance update, commercial and operational insights (where possible) and secure the relevant inputs during the forecasting and budgeting process;

• To work closely with the Commercial Team in identifying commercial opportunities and promote the use of business case thinking when evaluating and acting on those opportunities;

• To drive and coordinate the financial business planning process and secure that the financial dimensions are aligned with the store challenges and priorities while involving and creating commitment among stakeholders;

• To have a good and full understanding of the Profit & Loss (P & L) for the store and steer actions to provide store in shape as new, managing and/or reducing costs while considering all impacts on the P&L and follow up on result and activate scenario plan (if applicable);

• To steer the effective use of staffing resources through using process effectiveness KPIs to ensure constant evaluation and improvement of our staff planning;

• To provide relevant, user-friendly business information, promote standardised reports and secure competence in the organisation to allow for analysis and understanding of the performance to make optimal business decisions; 

• To secure all investments are done with proper analysis/ ROI, considering all aspects of different projects;

• To ensure and implement relevant rules and guidelines in the areas of Risk and Compliance, cash administration routines, accounting rules among others

Your profile

• A strategic finance business partner with at least 10 years of leadership experience, strong analytical skills and commercial acumen to be able to translate business needs into financial consequences and solutions;

• A collaboration champion with strong influencing skills to navigate and succeed in a large matrix organisation;

• A leader who has experience in leading teams, preferably in retail environment coupled with budget and business steering;

• A retailer who contributes towards the business through actions and presence including weekends, public holidays and on rotating shifts

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

What We’re Looking For:

As the first hire in the APAC region, the Senior Manager, Alliances Partnership will be responsible for building and managing strategic alliances with key partners across the Asia-Pacific region. Heavy traveling is involved to secure the partnerships. This high-impact role involves establishing and nurturing relationships with technology and channel partners, driving joint go-to-market (GTM) strategies, and executing partnership initiatives to expand market reach, increase revenue, and support the growth of the APAC business.

The ideal candidate is a dynamic and results-oriented professional with a deep understanding of the APAC business landscape, experience in partner management, and a strong track record of working with cross-functional teams to drive business objectives through partnerships.

What You'll Do:

• Define and execute the partner alliance strategy for APAC, aligned with global partnership goals and regional business objectives.
• Identify and onboard key strategic partners (technology, resellers, integrators, and distributors) across the APAC region, focusing on high-growth areas.
• Develop and implement GTM plans with partners, including co-selling, co-marketing, and demand-generation activities, to drive partner-sourced revenue and expand market presence.
• Own the APAC partner revenue targets; track, analyze, and report on partner performance, ensuring alignment with quarterly and annual growth objectives
• Define clear objectives, milestones, and KPIs to monitor and report on partnership performance, ensuring alignment with strategic goals.
• Work closely with the sales, marketing, product, and customer success teams to create and execute cohesive partner initiatives and leverage internal resources to optimize partnerships.
• Actively drive joint pipeline development, enabling new customer acquisition and existing customer retention and expansion.
• Establish and maintain executive relationships with partner organizations, acting as a trusted advisor and key point of contact for APAC partners.
• Monitor competitive activities and market trends within the APAC region to adjust partnership strategies and capitalize on opportunities.
• Develop and implement partner training and enablement programs to ensure partners have the knowledge and tools needed to effectively position and sell our solutions.

What You'll Bring:

• 8+ years in partner alliances, business development, or strategic partnerships, with at least 5 years of experience in the APAC market.
• Proven ability to build and scale partner ecosystems, with a successful track record of driving revenue growth through alliances.
• Strong understanding of SaaS partner dynamics and relationship building.
• Direct sales experience with proven record of exceeding pipeline and quota targets
• Ability to travel extensively, execute and drive results in a dynamic, fast-paced environment, especially as the first hire in a region.
• Exceptional verbal and written communication skills, with experience presenting to executives and stakeholders.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you, complete with an annual health check.
• Special discount on selected restaurants/shops through our food delivery partner.
• Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 60 Anson Rd, #18-03 Mapletree Anson, Singapore 079914

When You'll Join:

Nov 2024

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

About STT GDC

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting-edge technology to deliver a comprehensive suite of world-class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast-growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward-thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

✨ Empathy-driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well-being and voice.

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

The Role

A Key Account Manager is the liaison officer between Intrepid, its clients, and the platforms the client is selling on. He/She oversees the Intrepid-client relationship, determines opportunities, and identifies process improvements to grow their online sales revenue and to ensure Intrepid delivers the service level agreement.

Your responsibilities will include:

• Deliver & perform best on the following KPIs for brand/seller partners, through internal & external coordination with concerned departments:Content management & optimization
  Campaign strategies & execution
  Chat response representation of the brand/seller
  Operations capacity and process implementation
  Progressive revenue trend and overall online sales performance
• Foster client relationships; work with sales and marketing teams and other support teams available
• Design sales growth proposals; handle client communications and prepare client reports; and communicate client agendas to other staff members
• Ensure clients’ needs are met and their voices are heard while coordinating with others and fulfilling the contractual day-to-day duties
• Positive client NPS

Who we look for - the ideal profile:

• Fluent in English, Business Mandarin
• Experience with business fundamentals
• eCommerce background from a brand/platforms/enablers is a plus
• Proactive self-starter who understands Intrepid vision & mission and can be the company’s best service ambassador
• Excellent negotiation skills
• Strong interpersonal skills (empathy & flexibility)
• Proficient in excel and powerpoint

What we offer:

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: we will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties

Key Responsibilities:

• Geographic management: You will be the primary functional and regional lead for local country eCommerce teams across our regional presence, who look to you for leadership, guidance and advice to develop their overall eCommerce business and P&L profitability. This includes but is not limited to: digital brand development development, channel expansion, campaign management and platform development.
• Digital Brand management: This role will focus on the development of the brand across all our online eCommerce and Digital properties. You will be the key eCommerce stakeholder responsible for ensuring our brand is properly represented in the entire eCommerce ecosystem.
• Regional campaigns: Drive regionally-led campaigns that spa multiple countries
• Regional projects: Initiate, own and lead regional projects (new site launches, functionality enhancements) to drive consistent adoption across multiple countries
• Rolling out best practices: Have a regional view of successes across the region and replicate across multiple countries so that we do not need to reinvent the wheel every time.
• Tracking & reporting: Have an analytics-driven approach to driving your business

Key Requirements:

In short, we are looking for someone who has significant experience managing a regional eCommerce business for a premium brand in a highly matrixed and decentralized environment. The successful candidate for this key role will need to have a strategic mindset, the ability to execute hands-on and confidence to influence others in a highly decentralized environment. Excellent communications skills, superb interpersonal skills and the ability to juggle multiple priorities and the acumen to strive in an ambiguous environment are all necessary skills to be successful in this role.

Education & Experience:

• Able to lead and work with people at all levels across the organization
• Skilled at influencing opinion to accomplish business goals and objectives without damaging relationships
• Decisive, can make sound decisions in the face of pressure
• Extremely detail orientated with strong sense of work prioritization
• Outgoing, proactive, fast-learning, independent and innovative
• Flexible and able to deal with ambiguity
• Able to work effectively with teams spread across multiple geographies and time zones

Education:

• Minimum Bachelor’s Degree holder in eCommerce, Online Marketing or a related field.

Work Experience:

• At least 8 years’ experience in eCommerce or Online Marketing gained from a premium consumer lifestyle Brand
• Quality regional work experience is mandatory. You MUST have hands-on experience and demonstrable success (measured by business size and quality of execution) directly managing a Brand’s eCommerce business in Asia.

Required Languages:

• Proficiency in English mandatory
• Working knowledge of Asian languages (Mandarin, Cantonese, Japanese, Korean, Thai) would be a significant advantage

Overview

Microsoft Industry Solutions Delivery is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs.

Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

In the Industry Solutions Delivery (ISD) delivery team we are looking for delivery management specialists with a passion for nurturing customer relationships, championing high quality throughout presales and delivery, aligning delivery to successful customer outcomes, whilst maintaining a healthy portfolio and project management team. This opportunity will allow you to accelerate your career growth, honing your industry and cloud expertise as well as developing deeper practice management skills.

Responsibilities

• Account Delivery Management – You will support strategic relationships with key stakeholders in the customer portfolio, often as part of a steering committee, to ensure service delivery is on. Support new customer opportunities in partnership with Sales with highly significant or global impacts.
• Relationship Development - You will manage customer relationships across a set of assigned customer accounts, driving intentional customer conversations to nurture deeper relationships and progress opportunities. Collaborate across internal stakeholders for strategic alignment, risk and issues management and act as a customer Executive Steerco member.
• Presales and Contracting - You will partner with pursuit teams ensuring high quality in deal and contract constructs, aligning Consulting Project Managers for input to ensure deals sold can be successfully delivered. You will understand customer and subcontractor obligations, review and approve original contracts and subsequent change requests. Acts as an escalation point should the contract not be of the required quality.
• Delivery Management – You will oversee a Consulting Project Manager delivery team, modelling our values, coaching and caring for your team, driving delivery excellence, maturity and quality, at times directly managing customer programs.
• Portfolio Management – You will oversee a broad portfolio of complex accounts, supporting management and assurance of the all-up delivery of consulting engagements. You will oversee a broad portfolio of deliveries managed or supported by Consulting Project Managers, review portfolio health, ensuring methodologies, processes, tools and standards are consistently leveraged, intervening to course correct and remediating challenged engagements as necessary.
• Monitoring and Controlling - You will establish governance rhythms over your portfolio of customer engagements, conduct Project Health Reviews and manage business Key Performance Indicators to agreed standards, stepping in to remediate where necessary. You may be positioned as an Executive Steerco Member on customer engagements.
• Business Growth - You will manage all aspects of the financial health of your portfolio, driving incremental business growth by recognizing opportunities, maximizing cloud growth and providing input into strategic account plans. Recognizing strategic opportunities, create a shared vision with key stakeholders to shape sustainable growth for customer accounts.

Qualifications

Required Qualifications (RQs)

• Bachelor's Degree in related field AND 6+ years experience in consulting/professional services delivery, project management, practice management, or related fieldOR equivalent experience
• 3+ years people management experience

Preferred Qualifications (PQs)

• Bachelor's Degree in related field AND 12+ years experience in consulting/professional services delivery, project management, or practice management, or leading portfolio management, complex programs, or revenue-driven (e.g., $10 million +) programsOR equivalent experience
• Project Management Professional (PMP) certification
• 2+ years consulting, professional services, or related financial management experience (e.g., cost management, revenue forecasting)
• Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certificationCertification in relevant industry

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Job Description:

• Responsible for business development and sales in the APAC region.
• Conduct financial feasibility studies, market research, competitor analysis, and planning to define, identify, and implement market entry strategies.
• Develop and identify project pipelines and evaluate specific business opportunities.
• Build and maintain effective relationships with internal and external stakeholders.
• Identify, build, and manage long-term business relationships with strategic partners in the Oil and Gas and Energy sectors.
• Maintain and improve relationships with existing customers and build relationships with prospective customers.
• Participate in meetings and negotiations with potential clients and business partners to pursue business opportunities.
• Conduct market opportunity assessments to find leads and drive a continuous pipeline of sales.
• Execute effective sales pitches with timely adaptation of strategies as required.
• Collaborate and liaise with the Engineering Department and/or Consulting Department regarding all aspects of proposal work.
• Supervise the proposal process for pursuits and ensure that win strategies are incorporated into the proposals.
• Manage and support the preparation of qualifications, questionnaires, presentations, tenders, quotations, and other pertinent data to support business development.
• Cooperate with the Legal Department and Risk Management Department.

Job Requirements:

• Degree in Engineering with at least 10-15 years of industry experience, preferably within the Offshore Oil & Gas or Energy sector.
• Preferably 7-10 years of work experience related to Business Development.
• Experience with industry EPC projects is an added advantage.
• Project Management experience is a plus.
• Demonstrated business acumen in balancing customer and business requirements.
• Client-focused, solution-oriented with effective problem-solving skills aimed at building and maintaining relationships.
• A strategic and analytical thinker who can influence decisions in a competitive landscape across multicultural environments.
• Effective oral and written communication skills.
• Good presentation skills.
• Ability to work under pressure in a fast-paced environment.
• Willingness to accommodate business travel.

Job Summary:The Assistant Manager will assist the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring exceptional customer service, and maintaining high standards of quality, cleanliness, and efficiency. This position requires strong leadership skills, attention to detail, and the ability to effectively communicate and collaborate with team members.

Key Responsibilities:

1. Team Leadership: Support the Restaurant Manager in leading and motivating the restaurant team to achieve performance goals and deliver outstanding service.
2. Operations Management: Assist in managing day-to-day operations, including opening and closing procedures, inventory control, scheduling, and ensuring compliance with company policies and procedures.
3. Customer Service: Interact with customers to ensure satisfaction, address concerns, and resolve any issues in a timely and professional manner.
4. Training and Development: Support training initiatives for new and existing staff members, ensuring they have the knowledge and skills necessary to perform their roles effectively.
5. Financial Management: Assist in managing expenses, labor costs, and inventory levels to achieve financial targets and maximize profitability.
6. Quality Control: Monitor food quality, presentation, and adherence to safety and sanitation standards, taking corrective action as needed.
7. Problem-Solving: Address operational challenges and resolve conflicts or issues that arise during shifts, maintaining a positive and solutions-oriented approach.
8. Sales and Marketing Support: Assist in implementing marketing strategies, promotions, and initiatives to drive sales and attract new customers.
9. Communication: Maintain clear and open communication with staff, management, and other departments to ensure a cohesive and collaborative work environment.
10. Compliance: Ensure compliance with all relevant health, safety, and licensing regulations, as well as company policies and procedures

COMPANY BACKGROUND

Haier is the number one brand of Major Appliances in the world with 16.3 percent of global market share. Headquartered in Qingdao, Haier has over 80,000 employees across 30 countries in the world.

Haier Singapore is the International HQ of Haier Group and is the main platform to provide procurement, trading, R&D and big data and cybersecurity supports to over 80 countries in Asia, Europe, Africa and North America markets.

As the continuous demands from global businesses, we are looking for passionate Information Security Professional to join our Global Information Security team.

KEY RESPONSIBILITIES

Based in Singapore, you will be part of the Global Information Security team, providing Cybersecurity and IT support to Haier businesses in the world.

• Responsible for the construction of Haier's overseas regional information security system, identify issues and risks in security construction and continuously optimize them;
• Establish information security capabilities in various overseas regions, such as endpoint security, data security, application security, vulnerability management, OT security, security operation, etc;
• Responsible for emergency response to information security incidents in overseas regions, quickly resolving problems;
• Responsible for enhancing the information security awareness of employees in overseas regions and developing security training plans;
• Responsible for overseas compliance construction, such as data security compliance, personal privacy compliance, etc., and developing an annual information security audit plan.

KEY REQUIREMENTS

The ideal candidate should be a seasoned information security manager with:

• Degree in Computer Science or its equivalent.
• With minimum of 10 years of work experience and at least of 3 years’ experience in team management.
• Establishment of the ISO27001/NIST/ information security system.
• Proficient in security technologies in various fields, such as endpoint security, vulnerability management, application security, etc.
• Certification in the Information security, risk management, preferably.
• Fluent in Mandarin and English.