Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

After incubating 12 unicorns and hundreds of startups, BLOCK71 is redefining the ways we support and interact with founders and the startup ecosystem at large. BLOCK71 Group Marketing was created in response to this: to enhance internal marketing capabilities, to refresh BLOCK71's brand resonance, and to co-create new propositions for the global startup community.

Duties and Responsibilities:

• Brand Management: Interpret the central brand guide and guide country teams in its application across organic and paid channels. This means having a solid understanding of how media planning works and being strong in performance analysis to optimise for the best results.
• Content Creation: Develop content customised to the unique traits of each platform. For example, a LinkedIn post should 'feel' different from a newsletter; a press release should be different from a message blast to our founders community. In other words, possess sensitivity to media consumption patterns and have a knack for adaption.
• Industry Insights: Be in tune with the latest developments of the startup world and advise Group Product on the best ways to structure output so that BLOCK71 remains at the forefront of meeting founder needs.
• Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve marketing objectives.

Qualifications

The role is best suited for an analytical and creative individual who enjoys approaching things from different angles and come up with innovative ways to capture the public's attention.

This person writes well, conceptualises well and is conversant with different communications channels. He/ She functions well in a fast paced environment, where change is constant, and is able to grasp business needs well, and is able to quickly adapt marketing activities to suit changing market trends.

A marketer who understands that marketing is more than just communications, but also advocates for a seat at the product development table.

Technical competencies

• Degree with miminum of 5 years experience in marketing, preferably in startups, startup ecosystem
• Proven experience in regional marketing and brand campaigns
• Strong business acumen and solid understanding of the startup development landscape of Singapore
• Excellent communication, leadership, and analytical skills
• Expert in optimising online and offline marketing channels

About Oliver Wyman

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation.

The firm has 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

For more information, visit www.oliverwyman.com. Follow Oliver Wyman on X @OliverWyman.

Job Overview:

The Lead Technology Delivery Manager is responsible for building a deep understanding of our business within the region and partnering with respective leaders to provide strategic technology guidance, support, and resolution on technology projects, processes and services. He/she must be laser-focused on regional client technology needs to improve colleague productivity and work life quality. Working closely with with the Director of Technology Delivery, this individual will drive and execute our technology projects for the region and serve as the regional escalation for all technology requests. In addition, the manager collaborates with the Regional COO to ensure our tech strategy aligns with regional business needs and coordinates with other regional/global teams to deliver our technology vision based on exceptional management, problem-solving, and professional skills.

Key Responsibilities:

• Laser-focused on understanding and delivering resolution to technology issues and escalations with speed and agility to grow partnerships and overall satisfaction.
• Own the technology colleague experience for our APR colleagues and collaborate across all technology teams to continuously improve colleague end-to-end engagement, communications, and processes.
• Partner with the Director of Technology Delivery and APR COO to support the technology needs of the APR region within the broader technology organization.
• Drive the delivery of internal technology projects such as M&A, Office Expansions, Security & Risk, and Audits, while also coordinating subject matter experts (SMEs) such as Product Managers, Architecture, Infrastructure Shared Services in regional initiatives.
• Ensure all aspects of regional technology hardware/software budgets and budgeting/forecasting are clearly managed and aligned with global financial planning & analysis team efforts.
• Serve as the regional voice for OWG Tech by engaging in all aspects across the technology team to deliver collective success.

Experience:

• 7+ years of experience working or managing end-to-end colleague technology services or technical projects at enterprise scale.
• An ability to build, manage and grow relationships and manage stakeholders’ expectations while capturing & sharing meaningful metrics to keep team and stakeholders informed.
• Passionate about the colleague satisfaction and the delivery of technology services and solutions to improve colleague and client outcomes.
• A strong focus on effective project management and a demonstrated ability to establish good systematic processes and ways of working.
• Experience working at management consulting firm or large complex organizations is highly desirable.
• A track record of delivery-focused collaborative work in complex environments delivering projects with multi-disciplinary agile teams.
• Enthusiasm, energy, and an ability to motivate teams and navigate confidently within a large complex organization.
• Fungibility and flexibility to work on a variety of projects and technologies, including those that are new or unfamiliar to you.

Skills and Attributes:

• Exceptional colleague experience mindset and genuine passion for technology.
• Focus on output, and ability to work under pressure and deadlines.
• Excellent communication and change management skills.
• A pragmatic approach to solutioning and service delivery.
• Excellent communication skills, both verbal and written.
• A clear commitment to creating impactful solutions that solve our clients’ problems.
• The willingness to work fluidly and respectfully with our incredibly talented team.

Checkout.com is seeking a motivated Manager, Regional Treasury to join our APAC team. Reporting to our Regional Treasurer, APAC & MENA you'll be working on managing a growing portfolio of banking / financial partners in the APAC & MENA region and will be the main point of contact for external and internal queries in relation to payments processing and compliance. In addition, you will also be managing, coordinating and leading all new projects / initiatives and product launches in the regions. This will require cross Treasury coordination in the regions and working with other stakeholders across the Treasury New Products team, Product, Engineering, Finance & Operations.

About You

• 10-12 years of experience in Treasury
• Experience in managing banking relationships and understanding of Treasury topics across Cash and Liquidity, FX and Capital Management is essential
• Ability to build strong professional relationships and with good presentation skills
• Excellent verbal and communication skills.
• Strong business orientation and ability to handle and prioritise high workload in a fast-paced environment.
• Ability to handle technical treasury projects for the APAC & MENA region and coordinating with regional Treasury colleagues and global colleagues within and outside Treasury on implementing these projects within strict timelines
• Working knowledge of Prudential requirements applicable to PI/ EMIs or equivalent banking regulation
• Strong project management, influencing and stakeholder management skills
• Experience in cash and treasury management services and the use and application of Treasury Management Systems
• Good understanding of banking onboarding processes.

What You'll Be Doing

• Help establish and manage relationships, working closely with the global Banking Relationship team, with existing and new key contacts at partner banks in the APAC & MENA region as well as internal partners
• Providing assistance on banking infrastructure requirements in new countries/verticals;
• Being able to support enablement of Treasury requirements across cash management, FX, Financing solutions, etc working with our banking partners
• Efficiently handling queries from internal and external partners, related to payments processing, liquidity, Fx, and compliance topics.
• Coordination of and attendance at external bank meetings, including write-up and distribution of call reports and follow-up actions, see through to completion;
• Monitoring and updating online bank accounts accesses;
• Coordinating the execution of Due Diligence questionnaires, KYC, and Onboarding requirements
• Assisting on other Treasury topics such as Projects including but not limited to banking integration, working with teams across Operations, Product & Engineering
• Help coordinate all new product launches for Treasury in APAC working closely with the Treasury New Products team and Product, Legal, Finance and Operations teams across the regions.

Purpose of the Job

Reporting to Finance Manager to support the finance department in carrying out the responsibilities of the accounting department.

Roles & Responsibilities

• Perform financial accounting for a full set of accounts; monthly/quarterly/year-end closing
• Main PIC to work closely with Shared Service Centers (SSC) on posting/reviewing of daily/month-end closing journal entries
• Prepare external audit deliverables and support Group reporting requirements on a monthly/quarterly basis
• Perform monthly variance analysis on B/S & P/L
• Prepare and review intercompany cost allocation and recharges/billings
• Work closely with Business PICs to ensure that accruals are accurately recorded in the books
• Support in the training of new joiners on Finance policies
• Prepare presentation materials periodically for the management (Financial / Managerial accounting matters)
• Work with internal or regional teams for continuous improvement of processes
• Support key regional projects including new / changes in accounting standards, financial systems
• Continuously improve and optimize our financial workflows and conventions and use existing technology tools and applications to increase efficiency and automation

Subordinate activities

Assistant Manager

• Support Finance Manager in guiding a team of Finance Executives on day-to-day Finance operations
• Main PI to lead SSC on daily/monthly closing matters

Job Requirements

• Bachelor’s degree in Accounting or equivalent
• More than 5 years of experience with a mix of Big 4 accounting firm and commercial experience
• CPA/CA or equivalent preferred
• Experience in SAP is required
• Possesses an in-depth understanding of accounting principles and company procedures.
• Strong planning and organizational skills with the ability to work under tight deadlines
• Excellent analytical, communication, and interpersonal skills
• Strong business sense with good financial analysis
• Advanced Excel skills, experience with building financial / budgeting models

Founded in 2012, ONEPIP is a foreign exchange and payments financial technology company with subsidiaries in Singapore, Hong Kong and Malaysia. Licensed as a Major Payment Institution by the Money Authority of Singapore (MAS), it operates the ONEPIP Exchange and BidAsk platforms for various client segments based in the Asia-Pacific region.

As the Project Manager, Technology Services at ONEPIP, you will be managing the performance of IT projects and ensuring that the service levels are achieved, defining appropriate project management deliverables for all projects working while in tandem with the business core team.

Responsibilities:

· Reporting to the CEO, the incumbent will identify opportunities and risks for delivering the company’s services as a financial solutions company offering unique and leading edge platform services in the FX market, including identification of competitive services, opportunities for innovation, and assessment of marketplace obstacles and technical hurdles to the business success.

· Identify technology trends and evolving social behaviour that may support or impede the success of the business.

· Responsible for the day to day management of the service delivery function which includes the business-related IT functions.

· Evaluate and identify appropriate technology platforms (including web application frameworks and the deployment stack) for delivering the company’s services.

· Lead strategic planning to achieve business goals by identifying and prioritizing development initiatives and setting timetables for the evaluation, development, and deployment of all projects and system integration work.

· As a member of the senior management team, establish and oversee governance processes to ensure the organization's objectives are met, risks are managed, and resources are used responsibly—particularly in the areas of software development, office networks, telecommunications, and customer support. Implement a customer service and support process with a focus on web-based services, integrating it with the software engineering process to efficiently resolve customer issues, enhance application usability, and continuously improve overall service delivery.

· Collaborate with the appropriate departments to assess and recommend technologies that support company organizational needs.

· Select and manage company staff or outsourced vendors who will form the resources for technical projects implementation.

· Demonstrated ability to envision solutions that meet consumer needs or solve business problems.

Requirements:

· University degree in the field of Computer Science, Information Technology, or another rigorous discipline. An advanced degree in one these fields is a plus.

· 10 years’ experience in application project development and management.

· Skill with CSS, XHTML, one or more Javascript frameworks, and AJAX.

· Knowledge of web standards.

· Possess profound knowledge of Visual Studio .NET, ASP.NET, and MS SQL Server

· Experience with UNIX system administration and web server configuration.

· Knowledge of Internet protocols and RFC standards, database management systems, and revision control systems.

· Familiarity with banking and financial sectors. Knowledge in FX market is a plus

· Familiarity with information security vulnerabilities and risk management.

· Exposure to business theory, business process development, governance processes, management, budgeting, and administrative operations.

· Strong analytical, problem solving and documentation skills.

As an Assistant Manager / Conservatory Operations, you will be responsible for the husbandry and maintenance of the plants and displays within the Conservatories.

You will be required to manage multiple stakeholders including horticulture vendors, collaboration partners and cultural groups who may be involved in the floral displays.

You will manage and contribute to programs and activities to provide a more immersive experience for our visitors through our floral displays.

Requirements:

• Degree in Horticulture/ Botany/ Plant Science/ Environmental Science-related discipline, preferably with 2 years’ of relevant working experience in a relevant field of work
• Possess a keen and passionate interest in plants and gardening with a focus on exceeding visitor expectations
• Assist in coming out with the concept art for floral displays and other installations in the conservatories
• Ability to work out innovative solutions to challenges which may arise
• Service-oriented team player who is prepared to be hands-on
• Experience in horticulture, plants and flowers would be an advantage
• Strong oral and written communication skills as well as interpersonal skills to build relationships and cultivate collaborations and partnerships
• Good knowledge of various computer software and applications including Microsoft Office

The Role:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, leading sales managers to identify opportunities and ways to maximize and exceed personal and team revenue goals.

• Identify business trends and marketing opportunities that can improve the hotel’s performance.
• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 5 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Strong oral and written communication skills.
• Results-oriented
• Ability to foster a competitive yet collaborative team environment
• Proficient in Microsoft Office, and hotel management systems

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

The Role:

The incumbent identifies business trends and marketing opportunities that can improve hotel's performance. Responsible for assigned sales target in accordance to cluster segmentation, to work closely with each salesperson to identify opportunities and ways to maximize and exceed personal and team revenue goals.

• Continuously solicit for new business that expands our client base using action plans focused on the market segment identified by the Director of Sales.
• Prospecting and growing an account list, handling incoming leads and closing sales.
• Plan, execute and follow-up on sales trips as approved.
• Work closely with other sales associates and calling in on important customers and establishing multiple levels of contacts within the customer’s organisation.
• Participate in the sales meetings by sharing latest market trends and new business development opportunities and activities.
• Attend tradeshows, travel functions, major business functions or as required/directed by the Director of Sales.
• Organizes familiarization of hotels and their facilities with clients and potential ones.
• Support and assist in the development of the annual Business Plan, Hotel Budget and Marketing Plan as requested by the Director of Sales.
• Create excellent client relationship through attention to detail; prompt follow up and empathy for customer perceptions and needs whilst maintaining professionalism.
• Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Take ownership of daily sales activities and maximize the productivity by following a system of weekly and monthly action plans.
• Demonstrate good working relationship with other departments maintaining effective communication and teamwork.
• Actively assist the Credit Department in follow-up of overdue accounts.
• Complete small administrative tasks on your own (i.e., photocopying, filing) where possible.
• Possess a commitment to the quality of all departmental records (i.e., computerised mailing list) which impacts the workload of support associates.
• Comprehend, digest and comply to hotel policies and procedure as described in the Associate Handbook and other documents.
• Support and uphold the Hotel’s Mission, Vision and guiding principles.
• Adhere to all established policies and procedures relating to administration of accounts and ultimate booking of business.
• Other duties assigned by the Director of Sales when required from time to time.

Talent Profile:

• Minimum 3 years progressive experience in a proactive Sales Role in an established luxury hotels with large meeting spaces.
• Proven track records of achieving revenue in 4 to 5-Star Hotel under MICE sales.
• Driven, self-motivated individual with excellent interpersonal, spoken and written communication skills.
• An excellent team player who is able to work under pressure and meeting tight deadlines.

PARKROYAL COLLECTION Marina Bay, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

Thank you for your interest with us, we regret that only shortlisted candidates will be notified.

Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts. MDD, a Davies company is a niche professional services provider with 50 employees currently across 8 markets in the Asia Pacific region (Singapore, Hong Kong, Thailand, Japan, South Korea, Australia, New Zealand and the UAE).

The role

This role is a broad, hands on HR role with a small, highly professionalised stakeholder group. The candidate will have the opportunity to provide the full range of HR services from advisory support through to payroll delivery. The monthly salary range is SGD 8k - SGD 11k plus participation in the annual discretionary bonus plan.

Key stakeholders include the Global Head of HR for Consulting, the MDD Europe and Asia COO and the MDD Asia Pacific leadership team. This is a new role which will cover all MDD's Asia Pacific markets; Singapore, Hong Kong, UAE, Thailand, Japan, South Korea, Australia and New Zealand.

Key responsibilities

• Owning the stakeholder relationships within MDD Asia Pacific
• Manage HR operations including HR system accuracy, payroll and benefits enrolment and reporting.
• Manage Employee Relations activity ensuring policy and legal compliance and managed to time scale
• Work with local legal advisors and payroll providers to ensure timely and accurate delivery of HR services
• Coaching leaders/managers/colleagues to enable them to be the best versions of themselves and to to successfully develop talent and manage performance
• Manage recruitment and onboarding activity
• Taking lead on any other ad-hoc HR related activity within MDD Asia Pacific
• Ensure MDD are compliant in all training/mandatory training
• Advising leaders/managers to ensure appropriate application of policy and process and above all, to achieve best business outcome

Key skills and experience required

• Must be able to work on a stand-alone basis, the Global Head of HR, Consulting is providing oversight only; not managing HR activity on a daily basis.
• Strong knowledge of employment legislation in the Asia Pacific region.
• Good knowledge of both the legal requirements and practical approaches and the ability to combine these in a thoughtful, human centric manner.
• Comfortable to work at both a strategic and tactical level providing both advisory support and ensuring operational activities are carried out on a timely and accurate basis.

Able to demonstrate the key skills and attributes of a strong HR professional:

• Show appropriate judgement
• Influencing and persuasive skills, able to persuade others of their point of view
• Commercial acumen, creative, decisiveness, resilience, clear thinker
• Able to communicate effectively at all levels, both internally and externally, and build effective working relationships
• Focussed on achieving results and finding solutions
• Work in a matrixed organisation
• Proven track record of operational HR delivery in a multi country environment in Asia
• Able to manage day to day HR challenges with minimal input from others
• Knowing when to ask for help
• Understanding of cultural nuance, laws and process in Asia Pacific region

The Company

Our client is looking for an experienced Senior Treasury Manager to lead the development and management of the Group’s treasury infrastructure, oversee centralized treasury operations, and drive strategic treasury activities across portfolio companies. This role offers a unique opportunity to shape and optimize treasury functions while contributing to the organization’s financial stability and growth.

The Role

The role focuses on developing and maintaining the treasury infrastructure for the Group and company portfolio, including bank accounts, treasury management systems (TMS), and ERP integration. Responsibilities encompass managing bank relationships and KYC requirements, liaising with TMS providers and external counterparts, and driving continuous improvement through automation and digitalization of treasury operations. The role also oversees centralized treasury operations such as payment and receipt processing, financial transaction approvals and settlements, cashflow reporting, bank account management, and compliance with KYC, month-end, and year-end audit requirements. Additionally, it includes managing treasury activities for the assigned portfolio, such as maintaining and updating cashflow forecasts, FX and financial risk exposure, arranging bank guarantees, LCs, and credit facilities, reviewing capital structures, and recommending intercompany settlements or dividend distributions. Collaboration with internal departments and external stakeholders is key. Candidates should hold a degree in Accountancy, Finance, or a related field, with at least 8 years of experience in treasury operations, including 4 years in a supervisory role. Proficiency in Kyriba and Oracle applications, strong interpersonal and communication skills, and a driven, team-oriented mindset are essential for success in this fast-paced, dynamic environment.

Your Profile

The preferred candidate will have a degree in Accountancy, Finance, or a related professional qualification, along with at least 8 years of experience in treasury infrastructure and operations, including 4 years in a supervisory capacity. Expertise in Kyriba and Oracle applications is advantageous, as is a solid grasp of accounting principles. Strong interpersonal and communication skills are essential, combined with a driven mindset, a strong work ethic, and the ability to excel as a team player in a stimulating environment.

Apply Today

Please send your resume, in WORD format only and quote reference number SN9092327, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | Suriani Norahim | EA Registration No: R1109288

X’s Global Content Partnerships team is looking for a driven, creative, self-sufficient and resourceful Partner Manager to join us in developing the strategies and best practices for the X’s premium content partners across the APAC region that will drive new and increased revenue streams, as well as the very best content, for X.

Your task: develop & nurture relationships, expand X’s footprint and influence with X’s content partners at senior levels across content, sales, marketing, social and business development. You should have a strong vision for the broad potential of the traditional and emerging media industries while being focused on scalable impact and immediate opportunities that result in value and growth for X.

Responsibilities

• Manage the day to day relationship with content partners. Examples of content partners can include: media networks, online publishers, sports broadcasters & leagues, creators, news outlets, and more.
• Develop cross-platform sponsorship packages for advertisers in concert with X’s content partners to drive content monetization
• Drive innovative media solutions across both major events and daily content that deliver reach and incremental revenue to partners
• Champion X partners internally, providing feedback on product and business processes
• Collaborate with the sales team in pitches to and ongoing relationships with brands
• Work cross-functionally with other teams to maximize partners’ relationship with X (product, engineering, legal, marketing, communications, finance, sales, brand strategy, etc.)

Qualifications

• BS or BA, MBA a plus
• Fluency in English, fluency in other languages is a plus
• 7+ years of client facing experience in media, content, and/or sales partnerships with a focus
• Creative, innovative thinker who is also operationally rigorous and detail-oriented
• Experience working with Creators or with the Creator Economy
• Ability to clearly communicate complex concepts and processes to partners at all levels of management
• Concrete record of sponsorship creation and partner management
• Exceptional understanding of X as a consumer and advertising product, and how content fits into the equation
• Firm grasp of monetization across digital media (Live, OTT, Social, etc.)
• Demonstrated success working with cross-functional teams (product, engineering, legal, marketing, communications, finance, sales, brand strategy, etc.)
• Ability to develop working relationships at all levels of management - externally and internally
• Knowledge of the evolving media sales landscape and proven ability to drive revenue through media partnerships
• Well-established proficiency in business tools (Keynote, Excel) and general understanding of Data visualization (Tableau, D3, Highcharts)

COMPANY BACKGROUND

Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. And we help professionals navigate and advance their careers.

Headquartered in Los Angeles, our over 10,000 colleagues globally serve clients in more than 50 countries. We offer five core solutions:

§ Organizational Strategy

§ Assessment and Succession

§ Talent Acquisition

§ Leadership Development

§ Rewards and Benefits

ARE YOU READY TO ‘BE MORE THAN’?

No one knows more about aligning talent and organizational strategies than us. With our unique expertise, we can help you release the power of your collective genius and drive superior performance.

At Korn Ferry, we’re passionate about creating a diverse, autonomous, and flexible environment. Having a career at Korn Ferry, talent thrives, and excellence is always recognized and rewarded.

You’ll be empowered to share your ideas and to follow them through. And, because we’re all about taking talent further, you can look forward to exceptional training and development opportunities in every job at Korn Ferry.

OPPORTUNITY TO ENHANCE YOUR CAREER - It’s about exceeding your potential.

In this newly created role, we are seeking an experienced CEO & Board Practice Manager to help us drive our practice across the Asia Pacific region.

Our CEO & Board Practice helps our clients create impact with a particular focus on supporting them to both Perform and Transform so they can be regional and global leaders in their chosen fields. Our team is global, and our clients value the commitment and care we deliver to the organisation’s goals, development and success of the leaders and teams we work with.

Because of this, we have long-standing client relationships, where we do the work with them and not to them, and we are ready to scale our approach and the way of engaging clients across a broader community of practitioners in Korn Ferry and a broader set of clients.

Our CEO & Board Practice Manager has a critical role to play as a facilitator and catalyst for our next stage of impact and working alongside Regional Practice Leader and working with the Global Practice Manager.

This role will focus on these key areas:

• Help us build a CEO & Board Practice Community across the Asia Pacific region, scaling through our people and teams
• Develop and drive Capability across all our teams
• Partner with our CEO & Board Practice APAC Leader to continue to build and develop our CEO & Board Practice financial goals
• Enabling the ability to win profitable business, increasing our win rate and identifying the significant opportunities with our teams.
• To contribute to and influence our global CEO and Board practice

WHO YOU ARE

You are creative and challenge conventional thinking. You are independent and have a “take-charge” approach. You have an absolute passion for ensuring a great client experience with every contact.

You are the glue that keeps our community together, and create a ‘pull’ factor where people

You are goal-oriented with the ability to break complex problems down into components of impact.

You are analytical and have strong problem-solving skills. You are a clear communicator who can present and facilitate meetings with business stakeholders for the purpose of driving key decisions.

You can effectively facilitate the implementation of new processes with compelling influence to gain acceptance and adoption.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

• Identify client and market trends, collate and distribute research/analysis and participate in methodology development activities to contribute to internal CEO & Board practice development
• Typically, a relevant higher (Master’s or Doctorate) degree plus (+8 years) relevant work experience in a consultancy and/or a client HR function. Alternatively, significant work experience (+10 years) in a top tier professional services firm.
• Is recognised as a go-to person in a defined ‘major’ discipline and is able to scope, design and deliver non-standard solutions to meet client needs. Able to lead core service line work activities with large, complex and/or important clients.
• Has an in-depth understanding of clients/industries supported and apply business offerings at the senior level

about the company
We are working with a regional corporate solutions organisation with a presence across APAC and Oceania. They provide a wide range of corporate services ranging from tax, payroll, accounting and company secretarial solutions and have clients ranging from small enterprises to large listed multinational corporations.

about the job
You will be an experienced corporate secretarial manager managing a team of corporate secretaries. In addition to corporate secretarial duties you will be handling a portfolio of clients, maintaining relationships with key contacts, reviewing fee structures and oversee credit controls for debt collection and prepare budgets and forecasts for the team.

about the manager/team
You will be mentoring a team of corporate secretaries and report to a director. You will be grooming, training and coaching a number of junior and corporate secretaries within your team.

skills and experience required
You should have at least 6 years of corporate secretarial experiences particularly in corporate solutions provider firms. ICSA/CSIS or its equivalent chartered secretarial qualifications are essential. You should be familiar with SGX announcements. Prior team management experience is an advantage.

To apply online please use the 'apply' function.
(EA: 94C3609/ R23115352)

Job Description:

Reporting to the Head/Deputy Head of Financial Institutions Department, this person will be the Custody Product manager overseeing custody business developments as well as project participation within the organisation.

Responsibilities:

a) Develop and maintain client relationship relating with custody business and future fund account business, by ensuring compliance with regulatory standards.

b) Main contact person to liaise with Head office custody team. Understand strategic business direction, collaborate with front office stakeholders to achieve business targets.

c) Articulate clearly on client’s requirements and propose implementation of customised custody operating model.

d) Propose fee quotation, ability to project client’s potential revenue generation based on client’s portfolio.

e) Engaging with internal stakeholders to line up the book of work, taking business priorities in consideration and driving timely deliveries across line of businesses.

f) Critical role where candidate will partner with core teams to lead time sensitive sales programmes effectively while managing both business and technology stakeholders to help capitalise on best deliverables to grow the business.

Requirement:

a) Bachelor’s degree with more than 10 years of working experience, preference given to candidate with more than 4 year experience in the sales activities related with custody, fund accounting and/or securities/fund operations in banking/brokerage sector.

b) Familiar with global custody business models and products, good customer relationships with sovereign, bank and non-bank clients and understanding of cross-boarder institutional investment business and QFI/CIBM channels.

b) High adaptability, ability to handle stress in a fast paced environment and efficient team manager.

c) Effective communication with good interpersonal skills.

d) Ability to conduct market research and excellent report writing ability in business Chinese so as to conduct report and provide service to Chinese speaking stakeholders.

OVERVIEW OF ROLE:

Responsible for delivering comprehensive L2/L3 support in the APAC region, along with management of a reliable IT infrastructure, including key applications, while supporting the Head of IT with implementing support and infrastructure solutions that meet IT service and strategic objectives.

Some global travel and out of hours work may be required.

Main Areas of Responsibility:

• Major Incident Commander for the APAC region
• Provide team leadership for international L2 team members in the following areas:
• Managing all tickets submitted in APAC working hours for all Group companies
• Providing 2nd line support for all Group offices in APAC
• Ensuring tickets are responded to within set SLA’s
• Supporting all user desktops, laptops and peripherals
• Configuration and deployment of all end user hardware
• Maintenance of the hardware inventory, asset tagging etc
• Ensuring the L2 team receive relevant training to support the end users
• Point of escalation, and mentoring, for 2nd Line support
• Maintain the rota to cover helpdesk hours
• Align with Odyssey Group’s external L1 partner to ensure needs are being met in the APAC offices
• Generate reporting statistics on Helpdesk performance
• Adopt a policy of ‘Shift Best’ and provide recommendations on how to achieve this
• Project manage and implement infrastructure and application deployments, upgrades and migrations
• Critical systems Subject Matter Expert:
• File services
• Exchange
• MS Teams
• Sharepoint
• Storage and Backups
• 3rd Line support for server, infrastructure and core application issues
• Design, implement and test DR & BCP plans
• Design and implement end-user training for new/upgraded products and processes.
• Monitoring and reporting on infrastructure performance and capacity
• Manage power shutdown process for APAC offices
• Assist the Head of IT to identify opportunities, strategic solutions, efficiency improvements and new technologies to improve the needs of the business
• Assist the Head of IT to develop standard operating procedures and best practices for IT and end-users
• Co-ordinating and managing consultants and contractors as required
• Maintain an up to date understanding of current end user technologies.
• Ensure adherence to existing IT policies, as well as reviewing, designing and supporting any new ones as required
• Work closely with Odyssey Re HQ on all existing and new initiatives

Required Skills and Levels of Competence

Must have:

• 5+ years IT Infrastructure support
• 3+ years previous Service Desk lead experience
• Advanced knowledge of the Windows stack
• Windows Server 2016-2022 deployment and migration
• Advanced Active Directory
• Microsoft Exchange administration
• Microsoft M365 administration
• Hands on experience with public and private cloud infrastructures – notably cloud migrations
• Experience managing hybrid computing environments comprising physical servers, virtual servers, storage etc – vSphere an advantage
• Strong experience with major infrastructure components such as Servers, Storage, Networking, Databases, Backup solutions
• A strong working knowledge of IT ticketing systems – ServiceNow an advantage
• SCCM management – including application deployment and upgrades

Advantageous to have

• Unix/Linux deployment and administration
• SQL deployment, upgrade and administration
• Sharepoint management and migration
• Experienced troubleshooting/Using Eurobase Software – Synergy2
• Experience managing Willis Tower Watson Software: ResQ, Igloo, Unify
• ITIL Foundation certification
• Relevant Microsoft certifications
• Personal skills
• Ability to work under pressure during critical incidents
• Ability to understand the urgency of critical issues and delivering projects on time and on budget
• Ability to work with management at all levels and take on board constructive feedback
• Extremely detail orientated and accurate with great attention to detail in everything undertaken
• Following and executing company policies and objectives
• Excellent communication skills, good with English (verbal and written)
• Good interpersonal skills/articulate
• Presentable, professional, punctual and demonstrate good work ethics
• Trustworthy and reliable
• Solutions orientated can demonstrate an ability to troubleshoot/problem solve
• Excellent stakeholder management skills
• Self-motivated, driven and able to work using their own initiative to overcome operational and project challenges
• A flexible and pragmatic approach

Job Descriptions

• Work closely with suppliers to formulate effective marketing strategies and plans.
• Develop and enhance suppliers relationship.
• Drive demand creation and product promotional activities.
• Work closely with Sales and FAE team to achieve sales and profit objectives.

Job Requirements

• Diploma or Degree in engineering electronics or equivalent.
• Minimum 3 years relevant product marketing experience from semiconductor industry.
• Excellent interpersonal, communication and presentation skills.
• Good analytical skills and proficient in MS office applications.
• Presentable with an outgoing personality, positive and a drive to succeed.
• Overseas travel is required.

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 25008

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

We are looking for a passionate and solution-oriented senior account manager to be responsible for multiple client accounts. The senior account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships, identifying new business opportunities, and coordinating with internal teams to deliver on client expectations.

To be successful as a senior account manager, you should be able to manage and develop your accounts and ensure client satisfaction. Ultimately, an outstanding senior account manager should have strong communication, customer service, and account management skills and be highly organized and accomplished at solving problems and closing deals.

Senior Account Manager Responsibilities:

• Following up on leads and winning new clients.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting sales teams to improve their performance and reach targets.
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

Senior Account Manager Requirements:

• Bachelor's degree preferred.
• 4+ years of experience with business development, sales, or account management.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in Microsoft Office and CRM software.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills

We are seeking a versatile senior software manager to develop cutting-edge software solutions to optimize our business operations. In this role, your duties will include supervising junior software developers, analyzing software performance and configuration systems, and managing the deployment and integration of new software. You will also be required to hire new software developers.

To ensure success as a senior software manager, you should possess extensive experience as a senior software manager and a mentor of junior software developers. First-class senior software managers drive software innovation at their companies.

Senior Software Manager Responsibilities:

• Consulting with management and software developers to determine software solution requirements.
• Evaluating software solutions and system performance, as well as supervising the software development team.
• Demonstrating patience and using effective explanations when mentoring junior software developers.
• Managing the development, deployment, and integration of software solutions.
• Determining system specifications and analyzing test stage data prior to software installation.
• Managing the installation and configuration of software solutions.
• Collaborating with front end users on software functionality.
• Resolving software deployment and integration errors, and documenting processes.
• Performing routine maintenance and monitoring performance metrics.
• Keeping abreast of new software technologies, as well as conforming to best practices in cybersecurity.

Senior Software Manager Requirements:

• Bachelor's degree in software engineering, computer science, information systems, information technology, or similar.
• Master's degree in a related field preferred.
• 5 years of experience in software development and team management.
• In-depth knowledge of programming languages such as Python and JavaScript.
• Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
• Extensive experience in developing, deploying, and integrating software solutions.
• Proficiency in documenting processes and monitoring performance metrics.
• Knowledge of best practices related to data encryption and cybersecurity.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

Responsibilities:

· Plan, execute marketing strategies and activities to achieve the company’s objectives

· Enhance branding position

· Grow members and fan base by building brand awareness

· Check, edit and/or write copy for social media, marketing collaterals, press releases, etc

· Monitor market trends, identify opportunities, evaluate brand performance and competitor analysis

· Track, collect and analyse all available marketing data for reporting and strategy planning

· Build sales team with marketing activities

· Prepare annual budget and forecast, including management report

· Support in any ad-hoc marketing activities as assigned by Marketing Manager

Requirements:

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Marketing or equivalent

· Minimum 3 year’s retail operations experience

· Strong interpersonal and communication skills, independent and ability to multi-task

· Bilingual in English and Mandarin to liaise with Mandarin speaking clients/ associates

· Positive working attitude is required

· Experience in Retail/Fashion Industry will be prioritized

· Able to start work immediately

Main Responsibilities

Maintain and monitor complex clients’ systems:

• Responsible for technical support for complex systems and problems, ensuring performance of the asset (client) is maintained throughout the course of the contract
• Collate and evaluate statistical data related to the performance of the assets
• Support Data analytics team with ongoing improvement on automation of data gathering, analysis and reporting, including fault detection and root cause identification

Manage responses to emergency situations:

• Facilitate responses to emergency situations and recovery activities
• Evaluate and provide fast resolution to critical field performance issues
• Visit sites to diagnose BBP operational issues and develop resolution plans for complex cases that cannot be easily resolved
• Review and approve recommended repair works for major equipment and system failures
• Check performance deviations and define root cause for any performance issues and to escalate to either Engineering or Performance team, as needed.

Provide oversight on maintenance work:

• Responsible for the planning of corrective, preventive and predictive maintenance activities to ensure BBP equipment and client systems are fully functional and in optimal operating condition, preserving BBP energy savings
• Optimise maintenance plans and schedules for inspection, testing, repair and predictive maintenance of equipment and systems to minimise downtime and costs
• Provide technical guidance on equipment and systems maintenance
• Endorse resourcing requirements to achieve operational state in accordance with BBP expectations
• Drive internal and subcontractor compliance with the health & safety standards and practices

Support Customer Support/Business Development teams in creating further business opportunities:

• Foster close collaboration with Customer support team to ensure client performance and satisfaction
• Advise customer support team to correct inefficient uses of energy, both technically and procedurally and to support with data justification
• Identify potential upselling opportunities at client site during regular or ad-hoc maintenance

Organise and develop the team:

• Coach and train Central Maintenance engineers
• Drive talent recruitment and development for the department in alignment with organisational strategy

Qualifications

• Diploma/Degree in Electrical or Mechanical Engineering, Controls, Energy or Environmental Engineering.
• Possess people management experience
• 2-5 years’ experience in an Energy or Mechanical Engineering is an added advantage
• Professional Energy/Sustainability related certification a plus
• Qualification in Refrigeration and Air-conditioning and Energy Management will be an added advantage
• Well versed with HVAC systems, basic knowledge, good understanding on ACMV system and equipment
• Ability to understand piping and ducting and to oversee installation of instrumentation works (power meters, temperature sensors, and pressure sensors).
• Strong written and oral communication skills for customer interaction and report writing
• A willingness to learn and work in a team environment with extensive contact with clients
• Strong communication skills with the ability to work autonomously
• Self-starter with strong analytical and troubleshooting skills
• High level of initiative with the ability to work under pressure and extended hours, if required to meet deadlines

Key Responsibilities:

• Engage in collaboration with globally dispersed teams, for campaign planning, analysis, advisory, and coordination of tasks related to campaign workflow development, proofing, and execution.
• Adobe Campaign Classic 7/8: Design, implement, and manage cross-channel marketing campaigns, including email, SMS, and push notifications.
• CDP Management: Build and optimize customer data strategies for personalized targeting and segmentation by integrating CDP.
• Ensure compliance with data governance policies and maintain high-quality data standards.
• Collaborate with marketing and business teams to align campaign strategies with business goals.
• Monitor system performance, provide actionable insights, and optimize based on data analytics.
• Troubleshoot, resolve technical issues and provide platform support to internal teams.
• Stay updated with the latest Adobe and marketing technologies to drive innovation.

Qualifications:

• Proven experience in Adobe Campaign Classic 7/8 configuration, management, and deployment.
• Strong expertise in Customer Data Platforms (CDP), data segmentation, and integration.
• Basic skills for CRM are SQL, XML, JavaScript, CSS, HTML, campaign automation workflows, and platform development.
• Fair understanding of marketing technology stacks, data governance, and privacy regulations.
• Excellent problem-solving skills, attention to detail, and the ability to work collaboratively.
• At Least 8 years of working experience in a relevant field

Preferred Skills:

• Experience with Adobe Experience Cloud and other Adobe marketing products.
• Familiarity with data visualization tools (e.g., PowerBI, Qlik, Tableau) for campaign performance reporting.
• Certification in Adobe Campaign or Adobe Experience Cloud.
• Project Management Skills will add a point
• Experience in ETL integration will be a bonus