Roles & Responsibilities:

• Prepares, develops, finalises, effects, modifies and monitors the long term, short term, annual and periodic budgets and plans for the organisation. Update Owners about their progress and provides logical and rational explanation for variations in their achievement.
• Controls the operations of the organisation including financial, engineering, procurement and administration by providing management support and direction to departmental heads and their respective teams. =
• Responsible to ensure the development, enforcement, maintenance and updating of suitable systems, policies and procedures within the organisation, in order for the company to carry on its activities smoothly. Coordinates, reviews and approves the preparation of policy manuals, safety standards and quality guidelines and ensures the adherence of company employees to these documents.
• Responsible to ensure the profitability of the company and return on investment for the owner/partner. Approves the pricing for tenders/projects, ensures that project expenses are well within the contract price and monitors the income and expenditure of the company for budget compliance and cost control. Performs regular analysis on the fiscal health of the organisation, takes suitable remedial measures if required, and re-orients the organisation towards financial sustenance.
• Maintains relationship with old and existing clients/consultants/contractors/sub-contractors with regular follow up meetings and sources new clients by applying a focussed marketing approach. Presents the company and its activities to clients, pre-qualifies, tenders, negotiates and finalises new projects for the company to execute.
• Responsible for the recruitment of qualified, skilled and experienced personnel and their termination. Monitors employee productivity and performance in a periodical manner and ensures the provision of professional and personal growth opportunities. Provides motivation, leadership initiative, guidance to the employees and ensures the maintenance of high morale within the company. Ensures the application of fair, ethical and nondiscriminatory employment practices and provides an equal employment opportunity environment within the organisation.
• Assesses and evaluates market conditions, trends, associated risks and sets out suitable solutions to overcome downturns, crises and abnormalities. Continuously identifies and develops opportunities for the company to expand its products, services, functions and area of operation
• Performs other duties as assigned by the Owner.

Requirements:

• Graduation from a four-year college or university with a degree in civil engineering, or closely related field
• A minimum of eight years specific experience including multiple projects management in engineering, construction management or in a closely related field of building structures.
• At least two years responsibility in an operational role covering responsibilities of estimation, planning, purchase, project management, accounting departments/individuals. Previous experience or close association in a role with full operational responsibility in a construction environment.

Working Hrs : 44.5hrs/week

Responsibilities:-

• Ensure the maintenance of proper filling, correspondences and records.
• Lead and represent the contractor’s team.
• Ensure overall service performance, compliance with KPIs, and manage stakeholder relationships.
• Handling general accounting functions of account receivables, account payables, petty cash & journals.
• Prepare payment receipts vouchers and cheques.
• Issue invoices, debit and credit notes to clients and intercompany transactions.
• Update bank balance and bank reconciliation.
• Assist in preparation of monthly and yearly closing.
• Perform day-to-day transactions.
• Ensure proper documentation and internal filling.
• Liaise with auditors for annual statutory audits.
• Any other related duties as assigned.
• Prepare Financial Statements.

Requirements:-

• Preferably degree level and at least 2 years of experience in related field
• Experience using SAP HR
• Process effective organizational and follow-up skills, paying attention to detail.
• Excellent organizational skills, ability to work under pressure and meet tight deadlines.
• Ability to manage large volume of transactions and remain composed under pressure
• Able to maintain confidentiality and sensitivity in the management of work

Demonstrate ability to handle work professionally, independently and efficiently

JOB DESCRIPTION

As Operations Manager (Admin Principal) of the campus, you will play a key role in assisting the centre leader(s) in enrolment, finance, parents and external relations, marketing and promotional events, estate management, safety, health, hygiene and security, quality management, regulatory compliances, logistics support and general administration of the campus. You will supervise a small team of customer service/administrators and security officers to achieve excellence in school administration and operations. This job offers excellent opportunities to acquire skills in all facets of organisational administration in a vibrant environment.

KEY RESPONSIBILITIES

• Manage general administration of the campus including generating management reports, update of government subsides, ensuring the completeness of customer records, and maintain proper documentations and records
• Working with centre leader(s) in meeting enrolment and revenue targets, manage the day-to-day financial operations including exercising financial control over budget expenditure, timely collection of revenues and financial reporting
• Supporting the centre leader(s) in customer relations and customer services, including engagement and customer satisfaction, prospecting, enrolment and general customer affairs
• Supporting the centre leader(s) in establishing, building and maintaining external relations, including coordinating activities with stakeholders such as government authorities, community partners, residents committee and constituency advisors
• Supporting the centre leader(s) in human resource management including engagement and retention, manpower planning for non-teaching staffs, professional development, resourcing and general HR administration
• Overseeing estate management of the campus and liaising with contractors on estate and landscape maintenance, improvement work and health safety, cleanliness of the school
• Reviewing and maintaining security and safety of the school premises and property, including the establishment of security and safety procedures and the conduct of emergency exercises
• Providing logistics support for school activities, excursions and functions such as Open Houses, Parents-Teacher Conferences etc.
• Supervising a team of customer service officers, security officers and in certain circumstances attendants, traffic warden etc. and providing them with on-the-job training for effective school operations

JOB REQUIREMENT

• Candidates with at least 3years Sales Management, Hospitality/Retails Operations preferred

Responsibilities

• Determines annual unit and gross-profit plans by implementing marketing strategies; and analyzing trends and results.
• Establishes sales objectives by forecasting and developing annual sales quotas and projecting expected sales volume and profit for existing and new products.
• Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
• Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
• Maintains sales staff by recruiting, selecting, orienting, and training employees.
• Contributes to team effort by accomplishing related results as needed

Qualifications

• Degree/Professional certififcate in marketing or business administration
• Two to three years of experience as sales manager
• Three to five years of sales experience
• Proven track record of positive sales performance
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Management and leadership skills
• Mentoring and coaching sales reps

Job level: 15+ Years

Technical Skills:

SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

Key Responsibilities:

· Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

· Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

· Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

· Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

· Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

· Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

· Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

· Contribute to the continuous improvement of development processes and methodologies.

· Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

· Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies

· Working experience in any Credit Portfolio Management application / tool

· Certification in any SAS tool

· Good understanding and experience in Software Development Life Cycle

· Experience of working in a vendor environment

· Ability to work in a fast-paced, team-oriented environment

· A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Good-to-have Skills

· Pre-sales experience

· Experience in writing Test Plans, Test Scripts, Test cases for SAS applications

· L3 Support experience

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Description

• Prepare and maintain accurate financial records, including general ledger, balance sheet, income statement, and cash flow statement.
• Coordinate with external accountants and auditors for annual audits and tax filings.
• Review and analyze financial statements, ensuring compliance with accounting standards and principles.
• Prepare and monitor budgets, forecasts, and cash flow projections
• Develop and implement financial policies and procedures to improve internal controls and financial efficiency.
• Develop and maintain the cost accounting system, documents, and records of the organization.
• Analyze and recommend costs and cost savings.
• Prepare and complete internal cost audits.
• Comply with Financial Reporting Standards (FRSs) for financial statements.
• Analyze the data collected and log a detailed record of the results.
• Analyze any changes in goods or services provided in order to determine what effect it has on the cost.
• Analyze costing within the organizations and prepare regular reports comparing budgeted costs to actual costs.
• Provide management with reports that specify and compare factors that affect prices and profitability of products or services.
• Assist in audits and general ledger preparation.

Job Requirements

• Candidate must possess a LCCI or Diploma in Accounting
• At least 2 years of working experience
• Proficient in Microsoft Office, especially MS Excel, SAP system
• Good understanding of Accounting standards, Tax and GST regulations
• Meticulous, Good analytical thinking skills and customer service skills

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description Responsibilities:

• Ensure the projects are fully attended and completed to meet agreed deadlines
• Supervising the project progress to ensure that issues of the project are identified and solved
• Attend meetings, liaise and manage clients to complete project deliverables
• Experience managing a team on site at an event, ability to troubleshoot on site and react, provide solutions to the internal team, external suppliers and clients alike.
• Working with Management to adapt strategy with objectives continuously improving on SOPs where necessary.

Skill Requirements

• Strong project management skills
• Observant and paying great attention to detail
• Good interpersonal skills and effective communicator
• Problem solver and creative

Job Highlights

• Career development opportunities
• Attractive salary that commensurate with experience and skills

Key Responsibilities

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, onboarding and offboarding.
• Oversee performance management systems, including appraisals and employee development.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.
• Identify training needs and coordinate professional development programs.
• Develop and implement HR initiatives aligned with the company's goals.
• Perform other HR-related duties as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

We regret that only shortlisted applicants will be notified.

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Summary:

• Industry: Healthcare
• Working location: Novena
• Employment type: Permanent, full-time

Job Responsibilities:

• Perform learning needs analysis with internal stakeholders and recommend development interventions
• Develop and deliver skills-based and people capabilities training programs for the diverse family groups in the hospital
• Set up learning frameworks; propose high-quality interventions to support Organisational Health and Excellence
• Ensure training materials and curriculum are updated in a timely manner and kept relevant
• Develop and launch Train-the-trainer programmes
• Perform pre and post-training activities (e.g. training reports, post-course evaluation)
• Lead or be part of a squad to drive projects or initiatives
• Comfortable with various learning modalities and staying up-to-date with the latest learning development trends and best practices
• Monitor and review training programme effectiveness, success and ROI periodically and churn learning reports
• Ability to source, evaluate and adopt digital learning tools and software
• Fulfil any other roles related to training and general administration when required

Job Requirements:

• Degree in related fields (business, education, technology or healthcare)
• Full certification in WSQ Advanced Certificate in Training & Assessment (ACTA)/Advanced Certificate in Learning & Performance (ACLP)
• Minimum 8 years of experience in delivering stand-up classroom training in any industry
• Confident and effective presentation, training delivery and facilitation skills
• Skilled in driving influence and building rapport with decision-makers across all levels
• Proficient in MS Office applications (Word, Excel, and PowerPoint)
• A proven track record in driving agile L&D programmes, with the ability to prioritize time-sensitive projects and/or competing timelines.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

Job Description & Requirements

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Bonjour!  We are MERCI MARCEL, a relaxed French social destination bringing dining & shopping experience in unique design spaces. As we grow, so do our people. Today we have 6 outlets and we are looking for passionate individuals to join in on the Marcel's adventure!

Be a part of our diverse and extraordinary service team where you will be the face of our guests’ experience, bringing your own flavour to the(ir) table, making sure that from the moment they arrive to when they leave, they’re having a great time to escape into a place that brings a slice of France to Singapore. If you would like to join the Merci Marcel family, apply now!

Outlets:

Merci Marcel – Club street, Orchard, Tiong Bahru & East Coast

French Fold – Telok Ayer & Orchard

What you get:

● Salary range: S$5000-S$6500 | 44 hours work week, no split shift

● Benefits: Health insurance, Dental Incentive ($200/year), Monthly Incentive Program (KPI up to $350), Daily Meal Allowance ($7), Staff discount and Referral Incentive Program (up to $400), Welcome & Birthday Vouchers, Classpass membership, Increment upon confirmation & Long Service Incentive

● A dynamic & innovative French Company with audacious ideas to bring new French concepts in Singapore.

● A company with values: meritocracy, innovation, responsibility & sincerity

● Opportunities to progress internally

● Training: Training programs and Individualised Career Plan provided

What you will do:

● Team Management:

○ Recruit, train, and supervise team

○ Foster a positive and collaborative work environment, promoting teamwork and high morale.

○ Conduct regular performance evaluations and provide feedback to ensure staff development and growth.

● Customer Service:

○ Ensure exceptional customer service standards are consistently met or exceeded.

○ Address customer inquiries, complaints, and feedback promptly and professionally.

○ Implement strategies to enhance the overall dining experience and customer satisfaction.

● Operations Management:

○ Oversee day-to-day operations, including opening and closing procedures.

○ Monitor and manage inventory levels, ordering supplies as needed to maintain optimal stock levels while minimizing waste.

○ Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards throughout the restaurant

○ Greeting customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including advising guests on menu and wine choices

○ Maintain high standards of food quality, presentation, and consistency.

○ Conduct regular inspections to ensure adherence to food safety and sanitation guidelines.

○ Address any issues related to quality or service promptly and effectively.

● Strategic Planning:

○ Collaborate with management to develop and implement strategic plans for business growth and expansion.

○ Identify opportunities for improvement and innovation to enhance the restaurant's competitive position in the market.

Join us if you are:

● 5-8 years in F&B, running an outlet of 100-150

● Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.

● Excellent communication and customer service skills.

● Solid understanding of restaurant operations, including food and beverage service and front-of-house operations.

● Energetic, passionate and able to work in a face paced environment

● Excited to be part of a team that is supportive, communicates and has fun!

● Ready to put the guest at the heart of everything you do

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Summary:

• Basic up to $9000
• Performance bonus on a yearly basis
• Construction industry
• Location: Paya Lebar (required to travel to sites)
• 5 days work week
• Experience in diaphragm wall construction projects

Key Responsibilities:

• Lead, plan, execute and complete of diaphragm wall construction projects
• Oversee the design, development and approval of construction plans and technical specification
• Coordinate with consultants, subcontractors and suppliers to ensure smooth project execution
• Ensure compliance with safety, health, environmental and legal regulations on-site
• Monitor project progress, manage risks and make necessary adjustments to meet timelines
• Manage project budget, including cost control, procurement and resource allocation
• Prepare regular reports on project status, including schedule, financial performance and risk management
• Communicate effectively with stakeholders to provide updates and address concerns
• Ensure the proper documentation and filing of all project-related activities

Key Requirements:

• Min Bachelor in Civil Engineering, Construction Management or related field
• Min 8 years of experience in construction project management
• Strong knowledge in diaphragm wall constructions
• Bilingual in English and Mandarin to communicate effectively with Mandarin speaking stakeholders

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be informed that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent in the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Ready to immerse yourself in the exciting world of DHL?

We are currently looking for passionate professional to join our Regional Customer Services team. Join us and bring your expertise on board!

As a Regional First Choice Manager, your role purpose is to:

• Lead the development and implementation of the First Choice Approach to foster a continuous improvement culture at both regional and country levels.
• Promote the First Choice philosophy and mindset, embedding it into daily operations to establish the company as the preferred choice for customers.
• Drive and support First Choice initiatives aimed at enhancing customer experience, improving business processes, increasing work efficiency and productivity, and adding value to DHL's service offerings.
• Identify insights and coordinate service improvements with senior leadership across various functions and networks.
• Detect key business deficiencies and implement improvement initiatives across different functions at regional and country levels to deliver superior service quality, retain customers, and drive growth.
• Monitor the utilization of various First Choice Tools to achieve First Choice certifications and develop effective improvement plans to enhance service quality.
• Lead, coach, train, and serve as the knowledge expert in the First Choice Approach, developing country leaders, Advisors, and Senior Advisors.
• Represent the APEC region and contribute ideas and insights to the Global First Choice committee, aiding in the development of key performance indicators, identifying technology support requirements, enhancing products and solutions, and improving the effectiveness of the First Choice management tool.

Key tasks include:

• Collaborate with global and regional business functions to implement a customer-centric strategy and governance framework aimed at building customer loyalty while balancing service quality and cost.
• Lead and drive initiatives to enhance customer loyalty by providing top-tier service standards, establishing and maintaining a competitive advantage.
• Ensure the proper establishment of First Choice teams in each country, allocate appropriate resources, and utilize these teams to identify operational shortfalls and drive improvements to enhance customer and employee experience.
• Leverage customer feedback and quality measurements to identify improvement opportunities, challenge leadership teams on the application of First Choice Tools at regional and country levels.
• Provide insights and drive countries to develop and prioritize initiatives, facilitating their execution to achieve optimal business outcomes.
• Evaluate the impact and potential of initiatives, translate successful solutions into country standards, support deployment across the APEC network, and facilitate best practice sharing and collaboration.
• Conduct First Choice Country Reviews to identify strengths, best practices, and areas for performance improvement, driving customer satisfaction and operational effectiveness.
• Serve as the Subject Matter Expert (SME) for the First Choice approach and methodology, enhancing knowledge management and best practice exchange in the APEC region.
• Develop a talent pool and nurture the First Choice Leads/Advisors community to further drive the continuous improvement culture in countries.
• Refine and adjust standard trainings and trainer instructions in collaboration with Global First Choice, and conduct train-the-trainer sessions for country-based Advisors.
• Coach Process Owners, Champions, and Advisors to effectively utilize DMAIC, perform complex data analysis/trending, and derive sustainable solutions.
• Maintain strong communication lines with Global and Country teams, ensuring that suggestions/requirement from the APEC region regarding the First Choice approach, framework, and tools are considered.

Requirements:

• Tertiary qualifications in a business-related area.
• Minimum 8 years of professional, operational and management experience
• Excellent Analytic, numeric, written and oral communication skills
• Computer, MS Office proficiency
• Be a black belt Six-Sigma
• Training / Facilitating skills, self-motivated and resourcesful
• Project Management and Change Management skills

We are seeking an entrepreneurial Category Manager, FMCG Non-Food who will be responsible for the sourcing and merchandising of a category within foodpanda’s New Verticals team. 

• Full P&L responsibility for the assigned Non-food categories, including revenue, margin & other supplier income.
• Develop and execute aligned category strategy to meet with KPIs
• Ensure pandamart has the right selections and best prices in the market.
• Work with existing suppliers to negotiate cost, funding and terms improvement, secure supplier marketing and advertising spend, and ensure a reliable and operationally effective flow of goods to our fulfilment centre.
• Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round.
• Employ data-driven decision-making to drive the category. Work closely with marketing and supply chain to forecast demand and ensure consistent supply
• Work cross-functionally with Supply Chain, Operations, Imports, Pricing, Strategy, Finance and Marketing to deliver strategic projects that allow pandamart to offer the best customer experience.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

About Us:
Ground Labs is a leading software solutions provider specialising in Sensitive Data Management. We empower businesses with innovative, scalable, and user-friendly solutions that deliver exceptional value. As we continue to grow, we're looking for a dynamic and experienced Product Owner to join our team and play a pivotal role in shaping our product's future.

Role Summary:
As the Product Owner, you will act as the bridge between business stakeholders and the development team. You’ll own the product roadmap, prioritise features, and ensure that our solutions meet both customer needs and business goals. This is an exciting opportunity for a strategic thinker who thrives in a fast-paced, collaborative environment.

Key Responsibilities:

Product Vision & Strategy:

• Collaborate with stakeholders to define the product roadmap and align it with company objectives.
• Maintain a deep understanding of market trends, customer needs, and competitive landscape to inform product strategy.

Backlog Management:

• Translate business requirements into clear, actionable user stories and acceptance criteria.
• Prioritise and refine the product backlog, ensuring alignment with business goals and technical feasibility.
• Make trade-off decisions between scope, budget, and time while managing stakeholder expectations.

Collaboration with Development Teams:

• Work closely with the geographically distributed engineering team to deliver high-quality, scalable features.
• Participate in sprint planning, daily stand-ups, and retrospectives to provide clarity and remove roadblocks.
• Ensure delivered features meet acceptance criteria and are released on time.

Stakeholder Communication:

• Act as the primary point of contact for internal teams, including sales, marketing, and customer support.
• Communicate product updates, roadmaps, and release plans to stakeholders.

Customer Focus:

• Engage with customers to gather feedback, understand pain points, and identify opportunities for improvement.
• Prioritise features that enhance customer satisfaction and retention.

Metrics & Performance:

• Define and track key product performance metrics (KPIs) to evaluate success.
• Continuously iterate on the product based on data-driven insights and customer feedback.

Qualifications:

• At least 8 years of software industry experience and minimum of 5 years proven experience as a Product Owner, Product Manager, or similar role in a B2B SaaS product environment.
• Strong expertise in product management methodologies and techniques, such as Agile, Lean, User Stories, A/B-testing, design thinking…
• Experience working with geographically distributed cross-functional teams in the APAC region.
• Deep proficiency in data-driven decision making, analytics integration and user research, with a strong understanding of user-centered design principles.
• Excellent communication and presentation skills, with the ability to inspire and motivate cross-functional teams and influence stakeholders.
• Familiarity with tools like Jira, Confluence, or similar project management software.
• Knowledge of the data security & compliance market is a strong plus.
• Knowledge in cloud, databases, software security and machine learning / AI would be an asset
• Experience of building a solution from scratch is a strong plus.
• A University degree in Computer Science, Business, or related field.

If you’re passionate about driving product success and delivering value to customers, we’d love to hear from you!

• Project lead experience in actual projects
• Facilitating BIM Coordination meeting
• Planning BIM processes
• BIM Legal and Contractual issues
• Organisation's adoption plan

Job requirement

• BIM quality check
• BIM authoring tool
• BIM design review
• BIM analysis tool
• BIM Coordination tool
• Project workspace
• BCAA specialist diploma