Job Responsibilities:

• Provide Level 2 support to all IT hardware and Network related matters
• Ad-hoc projects assignment and fulfillment
• Review and improve processes pertaining to Infrastructure related services
• Develop and build quality Service document and procedures
• Enhance and establish Knowledge Management with ITIL as framework
• Handle and coordinate IT system procurement
• Assist in Annual Maintenance of Data center
• System Deployment
• Assist in Data backup and restoration
• Coordinate with vendor on network/hardware/software related matters
• System / Network troubleshooting and rectification
• Assist in Annual system Audit
• Asset management

Job Requirement:

• 3- 7 years of relevant work experience
• Minimum Diploma in related fields
• Ability to communicate with people of various level
• Hands on and a team player
• Knowledge in MS office, Printers, MFP, MS Operating systems, Active Directory
• Networking knowledge a must
• Microsoft certification will be added advantage
• Strong Problem solving skills

Others:

• Working Location: Bulim Walk (nearest MRT: Boon Lay)
• Mondays - Fridays: 8:00am to 5:30pm
• Uniform & Lunch provided
• Company transportation at various pickup points (Northern & Western areas of Singapore)

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements:

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

Job descriptions

• Assist with day-to-day administrative tasks.
• Emails (writing, distribution, follow-up)
• Analyse service reports with technicians and prepare quotations.
• Maintain a centralized filing system
• Administrative issue resolution
• Procure spare parts and component.
• Offer administrative support and assist the team.
• Co-ordination work between suppliers, clients and internal teams.

Job requirements:

• Minimum GCE "O" or "N" level or ITE qualification.
• Minimum 2 - 3 years of working experience
• Computer literacy, including proficiency in Microsoft Office Applications (Word, Excel, Outlook)
• Proactive and able to work independently.
• Good team player with positive work attitude and pleasant personality

Key Responsibilities:

• Customer Support to clarify technical requirements for all MTU, OM/LPR & Detroit Engines and systems.
• Technical support including trouble shooting problems with Distributors, Service Partners OEM.s and customers
• Supervise installation and commissioning work for all MTU, OM/LPR & Detroit Industrial engines in the region
• Conduct, with relevant MTU support groups, Installation and commissioning discussions, pre installation checks for all MTU Engines internally and with OEMs.
• Review relevant service information pertaining to all MTU, OM/LPR & Detroit Engines Industrial products.
• Review PID's , installation reports and travel ravel reports pertaining to commissioning and field service work
• Evaluate all data and reports supplied pertaining to any and all commissioning, breakdown and field repairs on stated application engines.
• Supply diagnostic processes to OEM's service partners, Distributors and customers to resolve any and all issues that may arise
• Co-ordinate field work and service recovery with local service partners and Distributors.
• Provide on-site investigations/troubleshooting in the APAC region when required
• Support warranty claims evaluation and provide justification for approval and rejection according to PSPM.
• Provide leads and support to Sales Dept.
• Coordinates with Failure Analysis Center to carry out FAC as required.
• Any other Support Requirement to the region.
• Assist diagnosis of problems on other applications if required.

Qualifications and Skills:

• Minimum Diploma/ Degree in Engineering (Mechanical or Mechatronics)
• At least 5 to 10 years working experiences with engine background but open for consideration if the attributes fits, will consider for senior engineer/assistant manager level
• Good planning/coordinating skills and able to handle customers will be a BIG plus
• Good Presentation skills
• Must be able to travel as and when required
• Pro-active team player, able to take pressure to meet tight timeline, good follow-ups and hands-on type

We offer excellent opportunities to develop, along with a competitive salary and exceptional benefits.

Responsibilities:

• Legal Advisory: Offer expert advice on regulatory compliance, corporate governance, and commercial issues.

• Contract Management: Draft, review, and negotiate contracts, including partnerships, licensing, and employment

agreements.

• Regulatory Compliance: Monitor legal changes and develop compliance strategies.

• Litigation Oversight: Handle legal disputes and work with external law firms as needed.

• Employment Law: Advise on hiring, terminations, and labor law compliance.

• Risk Management: Identify and mitigate legal risks, managing global insurance policies and claims.

• Research and Development: Conduct legal research and provide informed opinions.

• Collaboration: Coordinate and support with overseas counsel.

Requirements:

• Degree in Law or an equivalent qualification.

• Relevant experience in in-house legal departments or law firms is preferred.

• Knowledge of corporate law, contract law, intellectual property law, and applicable regulatory frameworks.

• Excellent communication and negotiation abilities.

• Strong attention to detail, analytical thinking, and a commitment to ethical and professional conduct.

Duties and Responsibilities:

• Notifying investigator sites, sponsors, and affiliates of laboratory results, exclusion flags, and test cancellations as defined in the Statement of Work (SOW).
• Monitoring, tracking, and resolving requisition holds and informing the Manager and the Project Manager of any delays.
• Updating the database with appropriate information and informing personnel of additional testing needs.
• Acts as a liaison for investigator sites and sponsors; communicates investigator site needs when new policies or procedures are discussed.
• Effective and timely adherence to management communications, meetings, and Standard Operating Procedures (SOP).
• Assists and supports management in the implementation of global processes and procedures.
• Tracks and reports metrics as determined by management in the agreed timelines.
• Document all service failures, resolve, and escalate to management when appropriate resolution is incomplete.
• Act as a liaison for the investigator sites.
• Instills a culture where patient safety is top priority.
• Promptly address patient safety issues and escalates as needed for resolution.
• Ensures the investigator’s needs are explored prior to implementation of new processes and procedures.
• File all supporting documentation that is project specific (i.e. project-related correspondence). Other duties as assigned.

Requirements :

• Degree or equivalent
• Ability to work independently.
• Ability to use computer and office software applications (e.g. Microsoft Word, Excel and Outlook)
• Strong verbal and written skills
• Attention to details.
• Customer service experience
• Demonstration of strong contribution to teamwork
• Knowledge of medical terminology (preferred)
• Liaising with Korea counterparts is expected, proficiency of Korean is essential

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Job Responsibilities

• Provide 24 X 7 technical assistance via phone,
• Troubleshoot CPE issues, Mobile Broadband, Web/Mail Hosting/setup, co-location and other ISP related products and services
• Coordinate with other departments and handle internal escalations
• Attend to faults and escalate if necessary. Common faults are outages, server failure, router, switch etc.
• Manage monitoring systems (eg. bandwidth monitoring, link monitoring, DDOS notification etc)
• Provide after-hours technical assistance to Data Centre (eg. handle customer visits, reboot server, DDOS issues, etc)
• Coordinate with other departments for basic troubleshooting support
• Ensuring alert for major project is being follow up closely and ensure that relevant department is being updated of the progress
• Ability to adapt quickly to ever changing priorities and handle multiple tasks simultaneously

Job Requirements

• Degree/Diploma or equivalent with NOC experience
• Minimum 2 years of experience in a support/service environment with a keen interest in Internet Technology
• Preferably with CCNA certification or other network certifications
• Customer oriented, motivated and driven to explore new ways of doing things
• Team worker with good interpersonal, communication and writing skills
• Able to work within constraints and meet service levels
• Willing to accept new challenges and responsibilities
• Highly motivated with initiative
• Willing to work on rotating shift, inclusive of weekends and public holidays
• Customer focused attitude with ability to explain technical information to non-technical people with compassion
• Outstanding communication skills in English, both written and verbal

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Core Technology Infrastructure:

• Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully.
• Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals.
• Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience.
• Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs.
• Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital.

Job Description:

Seeking a Tech-savvy solution driven Network production engineer Level2. Be apart of a dynamic global team supporting one of the largest customer install base. Independently discover and partner with various teams, developing a strong understanding behind application interconnectivity.

Possess the ability to lead on technical triages working closely with application, systems, vendors. Restoring stability to customer services in the quickest time factoring risks and potential reoccurrences.

Responsibilities:

• Possess a high level of curiosity in the networking space
• Experience lead in driving customer service remediation / mitigation
• Event monitoring with state of the art tools and customization
• Validation post change window. Certify completion without impact
• Competent in collecting packet captures on complex problem and using it to isolate and identify potential root cause
• Participate in post incident review for high impacting network related issues. Assist in the follow-up and potential permanent fixes with the respective teams/vendors

Required Skills:

• Cisco routing and switching exposure and certification
• F5 Loadbalancer covering an understanding of irules
• Have a working exposure to Firewalls / Proxy / DNS
• Possess good logical and critical thinking skills
• Shift work, includes weekends

Desired Skills:

• Interests in automation and toll reduction
• Project leadership
• Background in network security

Responsibilities:

• Provides administrative support to department
• Processes and handles work order and miscellaneous billings
• Regularly updates the system in response to residents' needs and work demands
• Liaises with the HR on the details and particulars of new residents arriving at the facility
• Handles the logistics on facilities stocks - PO, storage, issuance and records of usage
• Utilities reading entry and monitoring
• Assists in operation tasks
• Provides other administrative support to the site

Requirements:

• Diploma or Degree in any disciplines
• Min 1 to 3 years of relevant experience in lease management
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office (MS Word/Excel).
• Strong communication and interpersonal skills

Our Addresses and Working Hours:

Seatrium (SG) Pte. Ltd.

Acacia Lodge

530 - 540 Bukit Batok Street 23, Singapore 659548

Mon - Thu: 8.00am - 5.15pm

Fri: 8.00am - 4.30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium Limited and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

IT Desktop Support Manager (EUC)

Working Hour: Monday to Thursday 8.30am to 6pm, Friday 8.30am to 5.30pm

Working Location: Central

Responsibilities:

• Provide essential enterprise level end user computing services to organisation.
• Plan and execute new initiatives and enhancements that result in innovative use of end-point technologies to meet the needs of forward-looking organisation.
• Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or build new desktop services to improve service satisfaction and delivery.
• Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
• Supervise and maintain desktop services across organisation and work with outsourced service

Requirements:

• Degree/Diploma in Computer Science or equivalent with minimum 3 years of relevant working experience in designing deploying and managing enterprise level ICT infrastructure for end point services
• Good knowledge of end-user computing (EUC) or ICT operations (ICT infrastructure; servers, network, IT security)

If you are excited by the above opportunity and challenges and enjoy making things happen, do apply now!

OR

Email your resume to: [email protected]

Wyman Low

Team Lead (IHRP - CP)

Low Yong Wei (Wyman) - R1550983

ScienTec Consulting Pte Ltd - 11C5781

● Desktop/Laptop/Printer installation and de-installation

● User data migration

● Windows OS installation/Image load

● Microsoft office installation and configuration

● Application installation

● Hard drive/memory upgrade

● Client products troubleshooting

● Desktop/Laptop/Printer installation and de-installation

● User data migration

● Windows OS installation/Image load

● Microsoft office installation and configuration

● Application installation

● Hard drive/memory upgrade

● Client products troubleshooting

Key Accountabilities:

• Manage and process regional claims submitted by RRS Asia service partners.
• Ensure timely submission of claims into the warranty system within 60 days from Repair Open (RO) date.
• Coordinate the procurement and shipment of spare parts, as well as the retrieval and return process for warranty items with service partners.
• Serve as the primary point of contact for warranty-related claims for service partners and assist to resolve any disputes or concerns promptly and effectively.
• Work closely with internal stakeholders such as Customer Support and Warranty team, to ensure efficient claim processing and resolution.
• Ensure all documentation is accurately recorded and filed in accordance with company policies and regulatory requirements.
• Maintain an organized and up-to-date database of warranty claims.
• Process payments to service partners and billing to Germany for approved claims.
• Supports the Customer Care Centre by accelerating the ordering and delivery of critical spare parts to Distributors and Service Partners, ensuring quick restoration and functionality of engines and equipment.

Qualifications and Skills:

• Degree or Diploma in Mechanical Engineering or Business Administration.
• 3 years of experience in Service-related administration.
• Proficient with MS Office and knowledge with SAP usage.
• Preferably with engineering background and knowledge in engine systems.
• Strong interpersonal and good communication skills, with the ability to effectively manage various stakeholders.
• Ability to multitask, prioritize workload, and work effectively in a fast-paced environment.
• Strong attention to detail with a strong emphasis on accuracy in data entry and diligent record-keeping.

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for an Education Customer Support Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

The Conference Scientific Advisor position is a full-time role based in Singapore.

Job Responsibilities:

• Establish guidelines for company-wide events to enhance a professional image of a global academic publisher.
• Monitor the online resources to check the updates on suspicious conference organisations.
• Apply to join key authoritative organizations and advocate for MDPI events.
• Establish a scientific committee for conferences, composed of external scholars, to provide suggestions and maintain ongoing relationships through regular meetings.
• Conduct interviews with attendees, chairs, speakers, and key opinion leaders (KOLs) involved in the conference, and generate content, including qualitative and quantitative analysis reports on conference-related topics.
• Provide support in resolving regional PR issues, if applicable.
• Develop strategies and propose potential solutions to enhance the growth of the conference team.
• Involve in organizing the World Sustainable Forum (https://sciforum.net/event/wsf-10).

Requirements:

• PhD holder
• Published scientific papers
• Attended academic conferences
• Good at copywriting
• Outgoing
• Experiences in organizing academic conferences is preferred

• Under broad supervision, is recognized internally and externally as a product line subject matter expert who is knowledgeable in Technology and Operational processes
• Subject provides application expertise and any special technical data to Business Development, Application Engineering, Training, External Customers and Operations to support product and service applications globally
• Mentors to less experienced personnel
• Revises, uses, and refers users to appropriate Technical Content of Product / Services web pages on Halworld
• Reviews content for accuracy and approves revisions as needed
• Creates rich content for internal and external customers
• Responsible for responding to questions submitted to the Knowledge Base system and developing relevant articles to publish
• Reviews responses and articles of less experienced personnel
• Acts as Subject Matter Expert and Knowledge Base Editor
• Responsible for all formal communication for situations involving: Cautions and or warnings, Design/product/service changes, Required Field Action, Interim procedures and reference information using a Technology Bulletin
• Responsible for the maintenance of Operational Manuals
• Participates and champions the writing of internal and external technical papers, white papers, trade journal articles, etc.
• Reviews communication drafted by less experienced personnel
• Incorporates Reliability, Health Safety & Environment (HSE), and Quality standards into all job activities
• Job role directly impacts revenue center's viability or its quality service via personal contributions
• Job role contributes directly to value creation

Requirements:

Completion of an undergraduate degree in Engineering or similar discipline required, and 15+ years of experience in PSL Field Operations, Business Development, or Technology Development as it relates to field operations.

Job Highlights:

· Annual Bonus

· Career Progression

· 5 Days work week

· Training and support provided

Responsibilities

· Managing all sales support responsibilities including Contracts, Relocations, Service Requests through to completion

· Coordinate with other departments to resolve all sales support responsibilities

· Answering Incoming calls and managing queries through to resolution

· Coordination of the input of different departments in order to fulfil customer requirements

· Acting as primary contact person for small and medium sized accounts in assigned region

· Work according to company procedures and guidelines

· Ensure timely extension of new regular and promotional materials

· Issuing internal memos relating to trade deals/discounts/GPR, and promotional launches

· Ensure main duties are carried out fully in an efficient and professional manner

· Coordinates incoming & outgoing correspondence (to include electronic mail), and create/disseminate other critical and confidential business documentation with discretion and deals with confidential issues and subject matter in ways that requires considerable sensitivity, discretion, or judgment in replying to inquiries, and/or presenting or requesting information

· Any other ad-hoc duties relevant to the demands of the role

Requirements:

• Min. O levels and above

· Tact, confidentiality and diplomacy in handling inquiries, calls and visitors

· High initiative, drive, mature, meticulous and detail-oriented

· Possess strong communication and interpersonal skills

· Proficient in MS Office application such as Word, Excel, PowerPoint

· No experience required

· Strong multi-tasking capabilities

· Knowledge of SAP system will be an additional advantage

Job Types: Full-time, Permanent

Pay: $2,200.00 - $2,800.00 per month

Benefits:

• Health insurance
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Work Location: In person

Responsibilities

· To optimize airside equipment selection in order to minimize the cost and enhance winning probability for project tender

· To respond to customers in timely manner on changes in project tender requirement

· To process PO, SO, MSR, etc. into the system

· To enter order to factory with accuracy

· To ensure delivery schedule meets customer’s requirement to align with the sales forecast

· Any other duties as assigned from time to time

· Ensure all works carried out in accordance with the specified quality and EHS standards

Requirements

· Education levels should be Diploma in Engineering or equivalent

· At least 1-2 years of experience in relevant job scopes

· A team player, able to work in a team closely

· Meticulous and has eyes for details with pleasant characteristics

· Good communication skills

We are looking for an L1 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

• Competitive remuneration package (up to $4,000 + AWS + VB).
• Hybrid working arrangement.
• Be part of a collaborative and supportive team that encourages growth.

Responsibilities:

• Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.
• Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 2 support.
• Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.
• Work closely with L2 Technical staff and the project manager to set objectives and plan system upgrades and improvements.
• Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.
• Work is arranged in a 12-hour shift following a rotating 3-2-2-3 schedule.

Job Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Prior experience with some programming languages (HTML, JAVA) will be an added advantage.
• Good writing and communication skills.
• Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.
• Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.
• Prior experience in supporting mobile or web applications is an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

We are seeking a Lead Application Support Engineer to to manage and oversee the smooth operation of critical applications, ensuring seamless user experience and system functionality.

• Competitive remuneration package (up to $6,300 + AWS + VB).
• Hybrid working arrangement.
• Leadership Role: Take charge of support operations and lead a dedicated team.

Responsibilities:

• Oversee and manage a 24/7/365 level 1 application support team, ensuring continuous support for both applications and systems.
• Participate in the recruitment and management of staff, including planning and organizing shift rotations.
• Train team members on the application's functionality, interface, and features, ensuring they are equipped to handle support tasks.
• Ensure team members provide adequate support to end-users, while also delegating tasks and responsibilities effectively.
• Take full ownership of all issues raised, ensuring they are resolved, regardless of which development team or vendor is responsible.
• Act as the primary point of contact for both technology teams and end-user clients on a day-to-day basis.
• Maintain and update a knowledge base of known issues, defects, and troubleshooting techniques, and ensure problem tickets are properly managed.
• Handle escalations effectively and manage client expectations to ensure smooth operations.
• Debug and improve application code when necessary to resolve issues or enhance functionality.

Requirements:

• Singaporean only.
• Bilingual in English and Mandarin to handle Mandarin-speaking clients.
• Minimum of 3 years experience in relevant roles.
• Prior experience in supporting Web-based applications.
• Experience with some programming languages and willingness/ability to learn.
• Familiarity with IT industry practices and methodologies (ITIL foundation certification will be an added advantage).

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532
ScienTec Consulting Pte Ltd – 11C5781

Join a dynamic education provider leading the way in Robotics, STEM, Coding, and Artificial Intelligence.

We are looking for a Student Services Executive to manage daily operations at our Jurong East education centre, with occasional support at our Punggol branch.

This role is ideal for someone who enjoys assisting students and parents in a tech-forward environment.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: We handle the logistics while you focus on presenting your best self.
• Clear Communication: Timely updates and guidance throughout the application process.
• Personalized Advice: Leverage our expertise to highlight your strengths and secure the role.

Key Responsibilities:

• Manage walk-in, phone, and email enquiries from students and parents.
• Maintain accurate records and documentation.
• Support the scheduling of classes and handle administrative tasks.
• Assist trainers and ensure coordination between staff and students.
• Occasionally travel to other branches for meetings or to cover staff.
• Work on weekends, as these are our busiest days.

What We’re Looking For:

• Excellent customer service skills and a positive, approachable attitude.
• Strong organizational skills and the ability to multitask.
• Proficiency in English (spoken and written).
• Experience in customer service or admin roles is a plus.
• Familiarity with MS Office (Word, Excel) and Google Drive.
• Willing to work on weekends and travel between centres when needed.

Working Hours:

• 5½ Day Work Week:Weekdays: Monday, Thursday, Friday (1:00 PM – 8:00 PM); Tuesday (1:00 PM – 4:00 PM).
  Weekends: Saturday & Sunday (8:30 AM – 6:00 PM).
  
• 1-Hour break on weekends and 30-minute breaks on weekdays (except Tuesday).

Why Join Us?Be part of a team where your customer service skills are valued and where you can make a real difference in students’ lives.

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job details:

1. Responsible to plan, organise, track and maintain machinery repair activities and developing preventive/predictive maintenance procedures.

2. Maintaining an internal record of the maintenance of equipment

3. Ability to spot potential issues and act quickly on serious problems

4. Respond to emergency calls for maintenance; Manage the set up and take down of different events. Perform troubleshooting to solve minor repair issues.

5. A good understanding of maintenance machinery and equipment, as well as outstanding written and verbal communication skills in English and Chinese

6. Liaise internally (ops & workshop team) to arrange for servicing

7. Establish, implement, train, and monitor maintenance guidelines.

8. Manage inventory of maintenance supplies and equipment, ordering and restocking as necessary.

9. Any other duties as assigned.

Requirements:

- ITE certificate/Diploma in Mechanical Engineering, Electrical Engineering, or a related field.

- min 2 years of experience in servicing and maintaining heavy machineries, with specific expertise in mobile equipment preferred.

- Excellent problem-solving skills and the ability to work independently

- Good communication skills

- PC literate in MS applications and proficient in spoken and written English

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays

Preferred Skills

Intermediate knowledge and hands on experiences in SQL and Linux

Mandatory Skills

• Recent experience in working with Java J2EE applications
• Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL
• Experience in programming languages such as JAVA/J2EE.
• Experience in Unix commands , SQL queries
• Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell
• Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus
• Exposure to banking industry is a plus
• Dynamic individual with thirst to learn
• Strong team player with excellent inter-personal skills
• Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

• Must be graduate from IT or Computer Science
• Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux
• Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.
2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)
3. Shift Timing
   1. Morning shift 6am to 3pm
   2. General shift 9am to 6pm.
   3. Afternoon shift 2pm to 11pm
   4. Night shift 10pm to 7am.
4. Need to support including night shift, weekends and public holidays