Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

JOB DESCRIPTION

· Assist in training sessions for the sales team

· Conduct market trend research

· Provide admin support for the sales team

· Communicate with clients

· Update client information and track interactions

· Assist in creating sales proposal and presentations

· Maintain organized documents

· Coordinate with other departments

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

-Submit and reconcile expense reports, claims

-Document financial transactions by entering account information.

-Keep track of Accounts Payable & Receivables and banking matters

 -Responsible for generating sales tax invoices , quotations etc to customers

Manage queries, registration, emails and and payment for courses.

- Organize and schedule appointments, answer and direct calls

• Assist in the preparation of regularly scheduled reports and maintain a filing system

• Order office supplies and research new deals and suppliers

- Welcome and support visitors, clients in a hospitable manner

- Manage staff welfare, office hygiene and pantry matters

Requirements

Ability to work with Quickbooks software

Warm and hospitable

Position

In a challenging and multicultural environment, we seek a L2 Support role to join our application production support team

Mission: The L2 Support is responsible of ensuring the run of the applications in his perimeter.

He will work on requests, changes and incidents based on clients’ tickets, using the documentation and procedures put in place in his business unit.

He is expected to work on on-call support out of business hours, based on rotations defined within the team as well as to participate in planned ativities during few week-ends.

Main responsibilities

• Performing all run activities in respect of process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– process are dully followed (change, incident, problem management).

– Troubleshooting is performed and a full root cause analysis is performed to understand the origin of an issue

• Handling escalation on actions from Production Engineers Level 1 (incident, request, change)

– Escalates to your Service Manager when needed

– Collaborate between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

• Managing knowledge within the team

– Share the knowledge within AS teams

– Liaise with development and support teams to grab more knowledge

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

As L2 production Engineer, you will be expected to work in shifted time, with rotation every 2 weeks There are 3 shifts :

Morning : from 7am to 4pm

Afternoon : from 2pm to 11pm (day light saving season : from 3pm to 12am)

Night : from 5pm to 2am (day light saving season : from 6pm to 3am)

You will rotate on these 3 shifts every 2 weeks in general.

Qualifications and Profile

The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

Functional

• No functional skills required. Experience in a banking environment in obviously a plus.

Technical

• Knowledge on Unix with experience in scripting and automation. Basic Knowledge on Windows scripting, Active directory
• Knowledge on Windows administration - basics
• Knowledge on Network fundamentals
• [preferred] Control-M – Ability to re-run, force jobs, sysout capturing, investigating agent unavailable issues, create job/batch (Knowing would be added advantage)
• [preferred] MQ Series – Theoretical/Basic knowledge (Knowing would be added advantage)
• [preferred] CFT – Theoretical/Basic knowledge
• [preferred] EMC Networker/TSM – Tivoli Storage Manager – Theoretical knowledge, ability to backup/retrieve data, File restore
• [preferred] Basic database knowledge with ability to query, write commands and automate scripts

Other Professional Skills and Mind-set

• ITIL best practices knowledge is expected
• Proactive mindset
• flexibility

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

About Us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

DHL Supply Chain is Great Place To Work® certified.

Responsibilities

BUSINESS PERFORMANCE SUPPORT & BUSINESS LEADS GENERATION

• Generate new business leads to Account Managers (e.g. up-selling or cross-selling)
• Contribute to revenue through commercialization of Client Support Services
• Facilitate a unified network and integrated solution proposition during the pre-sales phase
• Support profitability management and planning & forecasting in collaboration with Account Management team

RELATIONSHIP MANAGEMENT

• Act as the Single Point Of Contact to the assigned Service Logistics network customer
• Lead Business Reviews with customers for business continuity and sustainable partnership
• Facilitate alignment between customer’s and DHL’s strategic plans and enhances partnership
• Work with respective Account Managers to ensure execution of Account Plans

PERFORMANCE MANAGEMENT

• Align country’s Ops Performance with global/regional goals
• Ensure consistency and service quality in collaborations with Country Operations
• Govern customer Change Requests to ensure scope management & cost recovery
• Manage customer escalations and drive recovery plans
• Establish and lead account community on a regular basis to deliver operations excellence

CONTINUOUS IMPROVEMENT

• Facilitate Continuous programs in various aspects – operations, systems, financial audits in collaborations with Network Operations
• Share best practices across countries and accounts
• Supports process standardization to attain an operating standard model
• Track and monitor cost savings in collaboration with Network Operations

ACCOUNT MANAGEMENT

• Grow Service Logistics share of wallet for existing customers in the region, focusing on regional account plans, commercial ownership of accounts and regional proposals (RFQ, renewal, commercial CRF) ownership
• Ensure overall commercial ownership of SL account in the region (incl. regional management of Global account)
• Develop pro-active business retention and growth plans that protect/enhance margins and are aligned with key internal stakeholder strategies.
• Accountable for tracking and managing account profitability in line and direct contact with Finance
• Identifies root causes to take direct actions and/or liaise & track other functions to solve account profitability issues
• Contributes to product development by generating ideas and providing commercial expertise during the process
• Continuously review business potential and identify potential business opportunities throughout the customer organization

PEOPLE MANAGEMENT

• Provide mentorship to a team of Client Support Services Managers, Assistant Managers, Analysts
• Act as the next escalation point for customer-related issues and guide CSS Managers / Assistant Managers / Analyst in issues resolution
• Provide OJT / coaching / knowledge sharing to team members

Requirements

• Minimum 8 years Supply Chain/ Logistics, or Distribution experience
• Minimum 5 years Customer Relationship Management background
• Solid understanding of the principles of supply chain management
• Excellent communications skills
• Well developed people management skills; ability to lead and inspire teams to accomplish objectives
• Strong analytical and problem solving skills; both short-term/tactical and long-term/strategic
• Well-structured, change oriented and results focused
• Internationally orientated executive

Job Role and Responsibilities

· You are responsible in meeting the overall educational and social needs of children under your care.

· You are to assess children with learning and developmental issues identified by preschool teachers using the prescribed screening tools.

· You are expected to provide differentiated intervention approach to the children in the areas of educational needs, behavioral learning, social and social communication skills

· You are expected to develop Child Specific Education Plan where needed and progress reports to your superior

· You will conduct intervention through support packages to Developmental Support-Learning Support (DS-LD) children

· You are to work co-operatively with families and pre-schools to support children’s learning and development

· You are to provide in-class support to children whom received intervention packages, ensuring goals set achieved during sessions with the DS-LS children and are generalized into classroom

Job Requirements

· Specialist Diploma in Early Childhood Learning Support (SDELS)

· Minimum 2 years working experiences in the early childhood sector as Learning Support Educator

· Possess good communication skills and the ability to engage children

· Nurturing and dedicated to the development and well-being of children

· Self-driven team player with a positive attitude

· Able to work independently with minimum supervision

About the Role

The SEA IT team is looking for a capable and hands-on IT Support Engineer experienced with software and hardware support for retail stores & office operation across Southeast Asia (SEA). Our team is dedicated to develop solutions for the retail business and offering daily support for the business and this is an outstanding opportunity to join a focused team and work collaboratively with other stakeholders to make a significant impact to the business & operation.

Job Description

• Act as single point of contact for service manager, operations manager or business and other IT teams in China and SEA countries for any kind of technical terms for both store & office operation.
• Assist on site and store opening preparation including installation, configuration, staging of equipment and maintenance of retail-specific hardware and software system such as POS (Point of Sales) terminals, barcode scanners, cash registers, payment gateways, etc.
• Collaborate with vendors and internal teams to implement and integrate retail systems including inventory management, loyalty programs and CRM systems.
• Support and maintain networking infrastructure, including switchers, routers, and wireless access points, etc.
• Coordinate with vendors to resolve equipment or software issues.
• Provide real-time support for critical and urgent retail issues.
• Adhere to industry-specific security standards and compliance regulations for retail systems.

Key Qualification & Skills

• Bachelor, Diploma or Higher NITEC in Computer Science/Information Technology (ICT Systems, Services & Support) or equivalent.
• Minimum 5 years of IT-related work experience, preferably from the retail industry.
• Experience in Retail POS systems, hardware and DRP (Distribution Requirements Planning) system.
• Good experience in supporting window and peripheral devices such as printers, scanners, and payment devices.
• Experience in database operation, programming languages and excellent debugging skills (MySQL or oracle).
• Results oriented, strong analytical and problem-solving skills with the ability to troubleshoot and resolve technical issues in a time-sensitive retail environment.
• Good communication and interpersonal skills, with the ability to effectively collaborate with stakeholders and end-users.
• Eager to learn and stay updated on new retail technologies and industry trends.
• Willing to travel overseas from time to time.
• High proficiency in both English and Mandarin in order to liaise with colleagues in China Headquarter and Southeast Asia countries. Ability to speak other local languages of SEA countries is advantageous.

About the Role:

Manage all aspects of sales administrations and reporting for the Commercial department . Works closely with the Sales Manager in planning and implementing of commercial activities.

Essential Duties and Responsibilities:

• Coordinate and track team training requirements, including but not limiting to new hire on-boarding and ad-hoc training needs.
• Co-manage capital equipment logistics and management, where necessary.
• Work closely with various department to maintain accurate spreadsheets and databases.
• Monthly case allowance compilation, checking against eLeave system for Annual Leave, Childcare Leave, Off in-lieu for the team before monthly payroll cut off. Payroll cut-off 10th of each month.
• Ad Hoc support of Sales stuff in preparation of patient ID card (must have signed PDPA form from patient/clinic).
• Plan monthly on calls for the team and input them into iCalendar.
• To work closely with the Medical Education team in ensuring smooth administration of Cadaver lab activities.
• Coordinates and provides timely updates on marketing and Med Ed activities.
• Prepare and submit required letters and approval forms to internal and external parties for local Med Ed events. This involve coordinating required signatories and approval from internal and external stakeholders.

Education and Experience:

• Minimum Diploma education
• Minimum 3-4 years of experience in Commercial preferred
• Hands on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus

About Arthrex

Arthrex is a global medical device company and leader in new product development and medical education in Orthopaedics. With a corporate mission of Helping Surgeons Treat Their Patients Better™, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year. We are a privately held company with a family business culture committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.

Due to urgency of this role, we are looking at candidates who is currently residing in Singapore.

Key Responsibilities

• Manage schedules, attendances, and all paperwork support for operational activities.
• Compile monthly reports.
• Respond to emails in a timely manner, ensuring clear communication and resolution of queries.
• Maintain organized records and documentation for easy retrieval and reference
• Collaborate with team members to support each other and achieve operational excellence.
• Adhere to company policies and procedures while performing duties.

Requirements

• Strong willingness to learn and adapt to new tasks and responsibilities.
• Able to work independantly.
• Excellent organizational skills with attention to detail.
• Proficiency in using office software such as Microsoft Excel.
• Excellent communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Team player with a positive attitude and willingness to support colleagues.

• An administration & office support provides high-level clerical support to EMPLOYERS' ORGANISATION at a company or organization. As an administrative, your job duties may include scheduling meetings and drafting minutes, Responded to inquiries regarding department services, policies, and procedures.Monitored & managed the calendar for the VP of Sales, which involved tracking and following up on significant tasks.
• Researched accounts of prospective clients via email and telephone to identify potential sales opportunities.

• Diploma/Degree in IT/Computer Science.
• Strong technical knowledge and minimum 2 years of relevant Technical/Application Support experience on multi technology platforms.
• Proficient with SQL queries, preferably on Oracle or MySQL.
• Experience in troubleshooting on Solaris/Linux.
• Experience in hosting platform include but not limited to Tomcat, JBoss, IBM Websphere/WebLogic is a plus.
• Proficiency in troubleshooting application issues, performing log analysis, and using monitoring tools.
• Provide timely and effective technical support for application related incidents and service requests.
• Troubleshoot and resolve application issue, both independently and in collaboration with develoment teams.
• Monitor application performance, identify bottlenecks, and implement performance enhancements.

Preferred Skillset:

• Java
• T-SQL
• PL/SQL
• Stored Procedure

Job Responsibilities

• Reporting to the local IT Supervisor
• Provide a high level of customer service. Provide support and troubleshooting of hardware and software problems to the end-users
• Involved in the company new system implementation as well as provide user training to the end-users
• Provide support for in-house application system and software upgrading that includes instatllation, configuration and troubleshooting of application system problems
• Coordinate with vendors or suppliers or internal support teams to solve problems
• Ensure compliance of the IT systems with corporate policy or guidelines
• Share service support whereby need to travel to few office locations to provide support

Job Requirements

• Diploma / Bachelor's Degree in Information Technology, Computer Science or related field
• Over 2 years’ work experience in IT support
• Familiar with Windows Operating Systems (Microsoft Windows 10, active directory, teams and office 365)
• Network skills: Internet connectivity, Mail host services, Network (LAN, WLAN, WAN, VPN) etc
• Mobile Technologies (iOS, Android)
• Customer relationship management skills proven within previous environments
• Can work independently with strong analytical and problem solving skill

• Degree / Diploma in Electrical / Electronic / Computer Engineering / Information Systems or related discipline with minimum 3 relevant experience.
• At least 1 year technical hands-on experience on AWS Cloud and/or Redhat Enterprise system implementation and support.
• Good knowledge in AWS architecture, network infrastructure, Active Directory, Linux Servers; hands-on experience on OS patching and hardening.
• Managing system in cloud environments in accordance with the project requirement and system support role.
• Manage full system stacks from the OS through custom applications and system security using cloud-based computing environments.
• Monitor and analyse systems performance data, syslog, sysreport and tunes operating system (Linux and/or Windows) running in Cloud environment.
• Certification as an AWS or equivalent Cloud Computing Engineer is preferred. Certification in Linux System is an added advantage.

Senior Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.
• Working location: East, Singapore

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. With around 11,600 employees across 32 countries, we develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data.

Reporting lines:

Functional – Group Services - Head Business Intelligence Center, Munich

Discipline – Head of Regional Application Center APAC

Responsibilities:

In the wake of digitalization, changing markets, increasing crises and uncertainties, reliable and aggregated data in real time is crucial to a company's success. G+D has therefore established a globally active Business Intelligence Center (BIC) to proactively manage the ever-increasing demands on data analysis and reports.

For our Business Intelligence Center (BIC) department, we are looking for application support in SAP BW with a focus on Sales Reporting to start as soon as possible.

Your tasks:

• The contact person for our business units regarding business intelligence solutions and data analysis
• Advising the specialist departments on the definition and implementation of reporting requirements in the sales area (SAP SD & Salesforce)
• Sub-project management/project management
• Competent contact person for BI & Analytics topics, especially for SAP BW/4 Hana and hybrid modeling approaches
• Coordination and implementation of reporting requirements in the SAP BW backend (SAP BW 7.4 and BW/4 Hana)
• Creation of queries and dashboards (SAP Analytics Cloud, PowerBI)
• Collaboration on international roll-outs and system conversions (upgrades, patches, HANA migration)
• Creation of IT concepts and their implementation in the respective tool (mainly SAP BW)
• Ensuring ongoing operations in the area of SAP Business Intelligence

Your skills:

• Completed studies in computer science, economics or a comparable education or professional experience
• Several years of proven project experience in the area of SAP BW/4 Hana and hybrid data modeling
• Strong ability to translate business requirements into technical concepts and implement innovative SAP BI solutions from these
• Experience in sales reporting with SAP BI/BW, including understanding sales-relevant key figures, their calculation and translation into high-level reports with various requirement widths, as well as advising internal stakeholders on the technical optimization of the same
• Knowledge of ABAP OO, CDS Views, SQL Script is an advantage
• Knowledge of SAP Analytics Cloud desirable
• Deep technical understanding and knowledge of ABAP, AMDP development
• Very good written and spoken English language

Benefits:

• MNC, 5 days, North
• Salary: $1700 - $2500, allowances
• 12hr rotating shifts: 9pm to 9am/9am to 9pm
• 14-15 working days per month
• Overtime claim, AWS, performance bonus
• No experience can apply
• North/Central

Job responsibilities:

• Provide service and support for Vertical probe cards
• Liaise with customers and factory on the card issues
• Compile of investigation report/tracker/monthly report
• Support for DOE (design of experiment) or evaluations either by customer or company’s initiative
• Pin replacement onsite
• Station at client’s site

Requirements:

• Minimum Nitec in Electronics/Mechatronics
• 1 to 2 years of relevant experience in semiconductor industry
• Candidates with no experience can apply
• Possess basic electronics and troubleshooting skills
• Able to start within short notice

Interested applicants, please send your resume to [email protected]

Job Description

Maternity cover for 6-months

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Description

Maternity cover for 6-months for Engineering Support Department

• Provide day to day customer service support and administrative duties in engineering department.
• Deal with customers via multiple communication channels such as telephones, email and other CRM tools.
• Provide administrative support for engineering department such as spare parts quotation, service maintenance, preventive maintenance service, service appointments of all engineers and other ad-hoc assignment.
• Post-Warranty Service Contract Proposal to customers.
• Manage the preventive maintenance service by coordinating the customer for the PM schedule and update any changes in the records.
• Follow up with Engineers on open maintenance jobs.
• Review the service reports, process engineering quotation on repair work or spare parts and follow up with customer.
• Request quotation from the third party to do the subcontract work, and provide pricing to customer & certificate follow up.
• Act as the main control person for the receipts of all engineers’ job sheets & customer’s purchase/service order, and forwards to respective teams for further action.
• Monitor and update the job status in AX system, ensuring timely invoicing and job closure with customers.
• Responsible for administration of purchasing third party outsourced service contract with principal.
• Work closely with operations team members to coordinate the delivery and issue the billing with customer.
• Coordinate with sales team to arrange the engineers schedule for installation or service maintenance.
• Record case data and customer information accurately into AX system for ease of reporting and follow-up.
• Arrange service tools calibration and maintenance by the third party.
• Provide the Guarantee and Maintenance (Labour and Comprehensive costs) price in tender.
• Getting all spare parts price list from Principals and convert to local pricing. To provide relevant price list for contract / tender purposes.
• Any other duties and responsibilities as and when assigned by immediate superior or management.

Job Requirements

• Min. Diploma in any disciplines
• Minimum 3 years of relevant work experiences in a similar role.
• Good computer skills. Proficient in Excel, Word and Outlook.
• Working knowledge of CRM and ERP systems. Eg: Microsoft AX, Microsoft Dynamics
• Good command of written and spoken English

Competencies

• Adept at handling various communication channel on a daily basis, while consistently resolving customer’s issue.
• Good in communication and interpersonal skill, able to communicate with and influence people positively.
• A positive team member who is able to establish network and rapport with colleagues to achieve results.

Attributes

• Customer-orientated and able to deal with difficult customers.
• Passionate and energized, take initiatives and integrity to support business needs, enhancing individual/team productivity.
• Be a natural multi-task person who has a positive and proactive attitude in problem solving.
• Passionate and energized, take initiatives and integrity are key requisites to this position.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship.
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

Job Summary:

We are seeking to employ a suitably qualified and experienced Specialist Teaching and Learning Assistant to join a dedicated team of professionals.

The successful applicant will use specialist subject expertise, knowledge of teaching and learning strategies and values of the School to contribute to the learning progress of students in their care, through planning and organising resources, as well as providing support to the children (ages 7 – 10) and their teachers.

The role reports to Head of Junior School through Head of Learning Support (Junior School).

Requirements:

• Minimum Diploma holder in Special Educational Needs and Disabilities or equivalent.
• Proven experience working with children who have a range of SEND and social, emotional needs.
• Experience working with Junior aged children will be an added advantage.
• Excellent command of written and spoken English.
• Sound Microsoft Office knowledge; proficient computer usage.
• Flexible, willing to adapt timetable to meet the needs of individual children.
• Enthusiastic and mature individuals who enjoy working with students and teachers.
• Pleasant personality with excellent interpersonal, organisational and communication skills.
• Ability to work independently as well as a good team player with good initiative.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

Please refer to “Careers” on our website at www.tts.edu.sg for a detailed job description.

5-day week – working hours are from 7.30 am to 3.45 pm with school holidays entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

Closing date for applications is Friday, 22 March 2024

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >8 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Job Description

• Support live product/project application deployments and implementation.
• Logging and resolving customer issues within the agreed Service Level Agreement (SLA).
• Maintain customer correspondence including documentation of user guides and other resources.
• Escalation and reproduction of technical issues for the development team for troubleshooting.
• Understand database/data warehouse administration, being able to administer them is a plus.
• Produce technical documentations for support deployment/implementation or job logs.
• Monitoring of system health and performance.
• Conduct end-user training.

Requirements

• Diploma in Information Technology or above (Fresh graduates welcome).
• Basic knowledge and/or understanding of Java, .NET, JavaScript/HTML5/CSS, SQL, No-SQL, general software development lifecycle and best practices.
• Experience in software testing is a plus, especially for Business Intelligence, reporting software, though having the right profile is more critical.
• A fast learner and willing to learn new technologies.
• A strong communicator in both oral and written form.
• A team player with a pleasant attitude.
• Results oriented with flexible personality and willingness to travel onsite.

As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By sending us your resume you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants.

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

The Role

Working as part of a team of Technical Support Engineers, this role will be required to provide technical support and training to AspenTech customers for the Engineering suite of products (e.g., Aspen Plus and Aspen HYSYS). The ideal candidate should work as a team to accomplish the goals and objectives of the support organization and lead Southeast Asia and Australasia team as team leader.

Your Impact

Your time will be divided between solving customers technical problems with our Engineering software and delivering quality training on our Engineering product courses. In addition, your role will also involve engaging with our Sales teams in pre-sales consulting and other departmental projects as needed. More specifically your duties will include:

• Providing “Technical Solutions” to customers for Engineering products, through remote support telephone, web chat and e-mail.
• Maintaining high quality of support experience and KPIs to customers in terms of SLO, Customer satisfaction and Resolution.
• Driving improvements to our Engineering software through the communication of your own ideas and customer feedback to our R&D teams.
• Serve as a technical subject matter expert (SME) and provide technical leadership in specialized areas within our Engineering support team.
• Develop and maintain Engineering training course materials and curriculum to include newly released software features and functionality.
• Author white paper solution articles for publication to our user community through our support web knowledge base.
• Travel to our customer sites where required.
• Proactively engage with customers on onsite health check visits to identify roadblocks to using our software and ensure follow ups are conducted for timely resolution to identified issues.
• Participate in alpha and beta testing programs prior to new software version release dates to assess product quality and contribute to final product improvements.
• Support training course delivery for non-standard courseware where required by customers by engaging in creating course content and workshop examples.
• Provide coaching to new employees and junior team members

What You'll Need

• A Bachelor’s, Master’s or PhD degree in Chemical Engineering is required
• >12 years of previous experience in the chemical or oil and gas industries
• Dynamic modeling, Heat Exchanger design experiences are of advantage.
• Previous simulation and modeling experience in using Aspen Plus
• Excellent verbal and written communication skills in English
• Proficiency in Business Chinese and Malay will be of advantage
• Ability and motivation to do self-learning or self-training
• Willing to travel 30-40% time, both domestic and international.
• Strong customer relationship and troubleshooting skills
• Ability to work collaboratively within a team

COMPANY DESCRIPTION

Who we are

If you're passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapore's largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees we're a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Assist and support Sales team activities on administration of purchase orders and invoices.
• Preparation of related administrative paper documentation.
• Liaise with clients and suppliers on logistic and delivery arrangements.
• Responsible for client's inquiries and quotations.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Attend to general enquiries over the phone and email, gathering and evaluating feedback from customers.
• Supporting Event team in organisation of sales events.
• Keep track of payments for all events and following up with tracers to issue invoices.
• Undertake any other ad-hoc projects/duties assigned

• Bachelor's Degree in Business Administration or related field.
• Minimum 2 years of sales support experience.
• Strong organization, time management skills and ability to work with senior internal stakeholders.
• Interpersonal skills, confident personality, high level of enthusiasm.
• New office is set to relocate to Expo in Q2/Q3 2024.