• Minimum 3 years of experience
• The successful candidate will be expected to support application operations and project implementation.
• Experience in Java (SpringBoot/Maven).
• Experience in SQL and PSQL Oracle database.
• Possess learning and collaborative mindset.
• Strong analytical and problem solving skills.
• Skillsets (Goood to have) -Familiar with DevOps tools, CICD cycle, GitHub, and Jenkins, Experience in Linux environment, Experience in Python.

Client is an esteemed global MNC Banking and Financial Payment company.

Job Description:

• Respond to incoming customer requests quickly, proficiently and professionally while meeting specific quality expectations.
• Collaborate with peers to help cardholders, provide thought-leadership and inspire both customers and peers in a diverse business environment.
• Evaluate the nature of each call and determine the appropriate action to complete the request.
• Answer general customer service questions from cardholders, explain multiple program features, and where appropriate, transfer the customer to the issuing bank to obtain specific account information or transfer the customer to an appropriate Third-Party Service Provider.
• Adhere to established procedures and guidelines while providing quality customer service in order to meet and exceed department standards.
• Provide status update on Emergency Card and Cash requests when customer calls to follow up.
• Ensure smooth delivery set up of Emergency card and disbursement of Emergency cash upon receipt of approval from the banks.
• One Stop Fulfillment of Emergency service with customer and their banks.
• Document cases to show action taken.

Requirements:

• Candidate needs to be proficient in either German/Italian/Russian and should be open to support and liaise with customers or clients.
• Candidates are required to work from 3pm to 12am (5-day work week, including weekends). This will be rotated in the future.

Benefits:

• Daily allowance of $10-20
• Monthly remuneration up to $4,500
• Quarterly incentive from $800 - $1,000
• Transport claimable (to and from work)
• Hybrid work arrangement (Work from home for up to 2 days)
• Yearly increment and salary review
• Strong employee benefits (AL, MC, Medical Coverage)

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23115759 (CHUA YOU YI, OLIVIA)

Job description;

· To provide basic support on desktop, computers, laptop on windows.

· Provide problem escalation to other groups/leaders/principal vendors where required

· Provide desktop, software troubleshooting

· Support /upgrade Windows 7/10

Requirements

· Basic Knowledge in IT Support.

· · Good attitude and able to follow simple instructions

Position: Projects Portfolio Support
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Central

Job Objectives

The Planning & Management team sits within the Retail & Channels ‘Partner, Transform & Operate’ function in Group Technology & Operations (GTO).

We provide a range of services to ensure the function performs optimally and effectively, and in alignment with the priorities and strategic goals.

Working with senior leaders in the function and key partners in the supporting functions, the Planning & Management team aims to drive efficiency & effectiveness across the function, quality execution of portfolio management activities, and structure & align processes regionally.

Key Responsibilities

1. Partner with GTO Retail & Channels T&O (GRCTO) teams to identify the pipeline of new initiatives and project notations
2. Organize and track the pipeline, capturing data on readiness for approval and other relevant data
3. Ensure there is an aligned pipeline view across GRCTO and GTO COO Office
4. Maintain and update GRCTO projects approval data and dashboard
5. Partner with GTO COO Office and Delivery Teams to organize and track in-flight projects
6. Prepare the weekly Management dashboard for projects – Pipeline, In-Flight Projects and Projects Target Delivery view
7. Prepare the agenda and partner GRCTO teams for content for the weekly Pipeline Deck Review cadence
8. Organize the provision of the current pipeline decks for review by the GRCTO leadership
9. Support the Pipeline education & training needs for the GRCTO teams
10. Understand the Projects Data Reconciliation (timesheets, investment amounts etc), Project Quality & Process Adherence checks/reports, and prepare the action dashboard for GRCTO teams
11. Support special initiatives, management and governance forums & workshops that may arise

Job Requirements:

• Bachelor’s Degree, with demonstrated working experience in a similar role in Financial Services
• Solid organizational skills including a methodical approach to planning & process, attention to detail and accuracy
• Good sense of risk & issue management, and escalation management
• Able to produce structured and effective presentations
• Proficient in creating presentations using the Microsoft suite of software
• Able to handle multiple priorities, maintain standards and deliver with quality under tight timeframes & pressure
• Highly self-motivated, autonomous & pro-active, and a collaborator & team-player with flexibility to take on special initiatives that may arise
• Excellent written and verbal communication skills
• Comfortable with engaging senior management

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

Sales Specialist (Sales Support)
5 days
9am-6pm
Kallang
$2500-$3200

Responsibilities:

• Able to handle order processing, quotations generation and monitoring of delivery shipment

Requirements:

• Minimum ‘O’ Levels with 1 year relevant experience

✅✅ Interested applicants kindly contact via WhatsApp: +65 8656 3696 (JOHN).

No Charges will be incurred by Candidates for any service rendered.

Email：[email protected]

Lau Zhao Rui Reg.No: R22109652

14C7279 The Supreme HR Advisory Pte Ltd

*Company name and address will only be disclosed once shortlist for interview.

Job duties:

• Handle enquiries from the Front Office in timely manner to ensure smooth business operation;
• Handle complaints or grievances from the front office and look for solutions;
• Coordinate internal improvements with other departments (e.g. process, new products) and come up with suggestions regarding improvements of working processes and possible solutions to increase the team’s efficiency;
• Assist with implementation, testing and training of new system solutions;
• Represent the team in various regulatory / procedural / system enhancement projects;
• Ensure preparation of Management Reports, including potential follow up actions;
• Monitor / check various internal reports;
• Handle the system input / approvals, where required;
• Implement new forms and coordinate changes of existing forms;
• Coordinate and provide training to new hires and existing staff (process, system etc.);
• Being part of the team performing Business Contingency Plan;
• Other ad-hoc task assigned by Team Head;

Requirements:

• At least 10 years relevant banking experience (either in a similar position or as Assistant of RM)
• CACS MAS licensed / experienced with order inputs
• Hands-on experience with Avaloq and other systems is an advantage
• Excellent communication and interpersonal skill
• Good command of written and spoken English
• Proficient in Japanese market & language to support Japanese speaking client
• Ability to lead initiatives and process updates
• Open to learn and take over additional responsibilities
• Very flexible and positive attitude
• Solution oriented and analytical mindset
• Strong Bank’s stakeholders’ management
• Able to work independently and as part of a team under pressure and against tight deadlines

Purpose of Position

We are seeking a skilled Desktop Support Specialist to join our dynamic banking IT team. As a Desktop Support Specialist, you will play a crucial role in ensuring the smooth operation of desktop systems, providing technical assistance to end-users, and maintaining the overall stability of the banking desktop environment.

Key Responsibilities

1. Desktop Support:

• Provide first-level technical support for desktop hardware, software, and peripherals.
• Troubleshoot and resolve issues related to desktop systems, including hardware failures, software malfunctions, and connectivity problems.
• Install, configure, and upgrade desktop systems and software applications.
• Collaborate with other IT teams to ensure seamless integration of desktop systems with overall banking infrastructure.

2. User Assistance:

• Assist end-users with technical issues, providing clear and effective instructions.
• Conduct training sessions for users on common desktop applications and best practices.
• Maintain a high level of customer satisfaction through timely and effective support.

3. System Monitoring and Maintenance:

• Monitor desktop systems to identify and address potential issues proactively.
• Perform routine maintenance tasks, including system updates, patches, and security enhancements.
• Implement and enforce security protocols to safeguard desktop systems and sensitive data.

4. Documentation:

• Create and maintain documentation for desktop procedures, troubleshooting guides, and knowledge base articles.
• Keep track of hardware and software inventory, ensuring accurate and up-to-date records.

5. Collaboration:

• Collaborate with other IT support teams to escalate and resolve complex technical issues.
• Communicate effectively with vendors for hardware and software procurement and support.

6. Compliance and Security:

• Ensure compliance with banking industry regulations and security standards.
• Implement and enforce security policies to protect desktop systems and sensitive financial data.

Requirements

• Diploma in Information Technology, Computer Science, or a related field.
• At least 3 years’ experience in desktop support roles, preferably in the banking or financial industry.
• Strong knowledge of desktop operating systems (Windows) and common business applications.
• Familiarity with banking software and systems is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.

If you have the required skills and experience and are passionate about providing top-notch desktop support in the banking sector, we invite you to apply for this exciting opportunity.

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About Us:

We are a leading multi-family office based in Singapore. We are looking for an Investment Advisor role for our Singapore team to work with the relationship managers to serve our family office clients.

Key Responsibilities:

- Work with Relationship Manager(RM) to provide comprehensive family office asset allocation and management advice to high-net-worth clients.

- Work with partnering private banks to provide clients with customized investment products, including fixed income, structured products, capital-protected products, equities and other financial products

- Ensure timely service to RM (e.g. seek quotation, prepare investment materials, liaise with private bank, trade execution etc) and respond to client investment services request directly from time to time

- Conduct in-depth market analysis and consolidate the investment materials from the banks to provide RM with daily investment insights and advice.

- Apply your market knowledge in products and advisory to promote full product range to meet clients needs, attend to clients' needs (e.g. facilitate bank account opening, product advice)

- Ensure that investment related activities are compliant with regulatory standards and compliance policies.

- Generate monthly/quarterly research articles to provide clients with investment insights and continued marketing for the company

Key Qualifications:

- A Bachelor’s degree in Finance, Economics, Business Administration, or a related field;

- A Master’s degree or MBA is preferred.

- A minimum of 3-5 years of relevant experience as an Investment Advisor in private bank, with a focus on high-net-worth individuals or family offices.

- Strong understanding of financial markets and investment products across asset classes, especially financial products on private bank platforms

- Relevant professional certifications such as CFA or CACS are highly advantageous.

- Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient

- Strong communication skills and fluency in English and Mandarin (able to communicate fluently with Chinese clients)

Position: Production Support (IHS Markit EDM solutions, Tectia scripting, Control-M)
Employment Type: 1-year Agency Contract (Highly Renewable)
Location: Alexandra

Key Skills:
- IHS Markit EDM solutions
- MS SQL Database knowledge
- Windows NT batch, Tectia SFTP scripts skills
- Asset Management Business functional knowledge

Job Objectives

• To provide proactive, timely, effective and efficient support to the business users
• To perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs
• To own issues and projects, and work with the various teams to develop solutions for the users
• To collaborate with business partners, third party vendors, and technology teams to facilitate the support process and work toward timely and effective issue resolution

Responsibilities:

• The Production Support person is responsible for managing the Enterprise Data Management application including web GUI, SQL database and Tectia SFTP batch scripts.
• Work in the Production support team; Provide front-line support for incoming issues to ensure timely and effective resolution of user issues, queries and projects
• Adopt standard Incident and Problem Management workflow and processes, i.e. timely ticket, defect and incident loggings, proper change management process, and quality issue/impact emails
• Actively manage all incidents and issues to proper closure – escalate issues as appropriate to necessary teams and management
• Analyse, document and track all actions taken throughout the lifecycle of the issue including decisions made, successful and unsuccessful actions taken, and final steps executed for resolution. Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues
• Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users requirements
• Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved
• Embrace standard Change Control Management practices, procedures and guidelines for application releases
• Engage vendor to provide solutions for the stability and sustainability of the production environment.
• Participate in annual DR/BCM activities or infrastructure related upgrade
• Utilize software updates, drivers, knowledge bases, and FAQ resources on the Internet/Intranet to aid in problem resolution

Job Requirements:

• Knowledge in HIS Markit EDM solution, MS SQL database, Windows/Tectia scripts, control-m job scheduling
• Min. Diploma in Computer Science / Engineering or related disciplines
• Min. 2 years of hands-on application management experience, preferably in the Asset Management business
• Strong skills in Windows batch, Tectia scripting, MS SQL Database, BMC Control-M Scheduler
• Good team player, Independent, proactive and self-starter with excellent interpersonal and communication skills

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

• Perform pre- and post-sales technical support to customers.
• Provide support to the sales staff in technical presentations.
• Evaluate and establish a vision system performance specification.

Requirements:

• Diploma in any Engineering field
• At least 2 years of experience in field servicing and semiconductor industry.
• Able to troubleshoot electronics hardware system, PC hardware, OS and networking.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Career Advisor who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Junior/ Entry (No experience required - Training Provided)

• Senior level positions from various sectors are available

• Convenient location (5 minute to Tanjong Pagar MRT)

• Abundant personal growth and progression opportunities

• Start-up environment, welcoming workplace culture

• Stable Basic Salary + Uncapped, Attractive Sales Incentives

Job Duties:

• An integral role as a recruiter in fulfilling clients' staffing needs

• Handle full spectrum of recruitment and talent acquisition matters

• Conduct Interviews/phone screening and select potential candidates to meet clients' requirements

• Coordinate interviews between candidates and clients

• Develop connections and new business and relationship management sources with existing accounts

• Engage in networking and building relationships with business partners and jobseekers

• Ensure that the company's objectives and sales targets are met

• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree

• Entry Level to Experienced consultants welcome (Multiple positions)

• Strong passion for recruitment and people-oriented

• Good communication and interpersonal skills

• Comfortable working in a fast-paced environment

• CEI certified would be an advantage

• Self-motivated, proactive personality, willing to work and achieve goals in a team.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only the shortlisted candidates will be notified.

Email Address: [email protected]

Company overview

Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Retail, Wholesale (Global Markets and Investment Banking), and Investment Management. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.

Aon’s Benefit Index®, Nomura’s benefits rank #1 amongst our competitors

Nomura's IT department provides technology solutions to support the company's business activities. The team works closely with senior leadership, business units, and stakeholders to develop and implement effective IT strategies, providing guidance on technology selection and implementation while ensuring system reliability, security, and scalability. Nomura's IT team specializes in software development, infrastructure management, cybersecurity, and data analytics and is known for providing exceptional service to clients. With a strong track record and commitment to innovation and global reach, Nomura's IT department is well-positioned to continue driving growth and success in the financial industry.

Function Overview

• International Wealth Management (IWM) in Nomura has been expanding its business. Over last years – several enhancements are ongoing on continuous basis including expanding newer set of applications in IWM application landscape
• This job role – will report head of IWM production support in Singapore
• This job would entail working in shifts
• Good knowledge of Avaloq Banking System is a must

Job Responsibilities

• Primary responsibility of the candidate will be to provide L1/L2 technical support for all applications used by wealth management technology including Avaloq, Marginman and many others
• Manage day to day production issues including daily health checks of all applications and processes
• Working closely with various stake holders like business users, development staffs and infrastructure teams. Prioritize, mitigate or resolve issues and/or minimize outages
• Responsible for availability, incident, problem and capacity management for all applications in scope
• Maintain high performance and availability of production environment including ensuing batch monitoring during late shifts
• Monitor critical components of the system and troubleshoot problem areas
• Liaise with users to ensure production incidents are resolved on a timely basis and that remedial actions are taken. Manage and keep track of production issues, follow up incident post mortem to mitigate root cause
• Work closely with regional IT teams (cross IT BUs) to maintain effective up-stream & down-stream processing
• Implement continuous process improvements including but not limited to Policies and procedures and production monitoring
• Participate in business continuity planning and exercises
• Participate/support in regional and/or global projects

Job Requirements

• University graduate in Information Technology
• Minimum 7 years of experience in application support
• Must have experience in banking environment/ financial institution with the understanding in FX/MM/Equity/Derivatives and associated front to back operational workflow
• ITIL v3 or similar qualifications with Java, Oracle, Unix/Linux, Sybase technologies
• Able to work with sense of urgency under multiple deadlines, can organize and deliver with minimal supervision
• Excellent analytical and problem solving skills; Willing to learn and able to adapt to different technologies
• Self-motivated, responsible and reliable team player

Essential technical skills:

• Experienced in both banking / financial services supporting large applications
• Hands on experience in Unix/Linux, Oracle/Sybase, Java technologies, Avaloq and Marginman
• Experience in production support including managing incident & problem management
• Experienced in supporting Wealth Management system/Order Management system/ Execution Management System
• Experience in disaster recovery planning and test execution

Preferred:

• Completed Avaloq Certification training
• Knowledge of market data and financial models will be advantage
• Practical understanding of FIX protocol
• Understanding on cloud operations, micro services, python/perl and excel skill
• Communicates well & across all levels.

Diversity Statement

Nomura is committed to an employment policy of equal opportunities, and is fundamentally opposed to any less favourable treatment accorded to existing or potential members of staff on the grounds of race, creed, colour, nationality, disability, marital status, pregnancy, gender or sexual orientation.

DISCLAIMER: This Job Description is for reference only, and whilst this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. The management reserves the right to revise the job and may, at his or her discretion, assign or reassign duties and responsibilities to this job at any time.

SFID: 5246

Are you a tech leader passionate about building high-performing teams and ensuring exceptional application uptime?

Morgan Mckinley is seeking a motivated and experienced Application Support Lead to join our dynamic team!

In this role, you will:

• Lead and mentor a team of application support specialists, fostering their growth and development.
• Tackle complex technical issues related to .NET, Java, and SQL/Database applications.
• Proactively improve application performance and stability through innovative solutions.
• Collaborate closely with development teams to identify and fix bugs.
• Manage vendor relationships for optimal service and timely resolution of support requests.
• Build strong relationships with internal stakeholders across business, IT, and management.
• Champion continuous improvement by developing and implementing process enhancements.
• Stay ahead of the curve by learning the latest technologies and trends in application support.

Are you a perfect fit? You'll have:

• A Bachelor's degree in CS, IT, or a related field (Master's preferred).
• 5+ years of experience in application support, 2+ in a leadership role.
• Proven track record of troubleshooting and resolving complex technical issues.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• A knack for thriving in fast-paced, team-oriented environments.
• Network and infrastructure management experience a plus.
• Vendor management and stakeholder relationship building skills.
• ITIL or similar methodology experience preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

Due to rapid expansion and business needs, we are now looking for a Support Analyst to assist clients using our platform.

Responsibilities

• Provide Level 1 and Level 2 support via email, IM and phone to existing clients
• Log all support issues in the company issue tracking system
• Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
• Perform ongoing configuration of support issues
• Work with new clients to ensure smooth transition from implementation to support
• Resolve or explain issues to client satisfaction
• Escalate issues to the development team when appropriate
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers on changes and enhancements
• Follow CoreTRM standards, procedures, and policies
• Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
• Other ad-hoc duties if needed

Requirements

• IT knowledge/skills is helpful but not a must
• Understanding of oil trading is helpful but not a must
• Excellent communication and analytical skills
• Ability to thrive in a very fast-paced and dynamic environment

NOTE: This is a client-facing role, and not an IT role. Our software is so well-designed that only some basic understanding of IT is sufficient. Ideally, the suitable candidate is a believer of systems and interested to know more about the world and processes of oil trading.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Key Responsibilities

• Provide technical support for network infrastructure, including routers, switches, firewalls, and other network equipment.
• Install, configure, and maintain network systems and equipment.
• Monitor network performance and troubleshoot issues as needed.
• Collaborate with other team members to ensure the network infrastructure meets the needs of the organization.
• Handle administration work and other adhoc projects
• Need to be on standby for weekends activities

Qualifications

• Minimum of 3 years of experience in a similar role.
• Strong knowledge of network infrastructure, including routers, switches, firewalls, and other network equipment.
• Experience with network protocols, including TCP/IP, DNS, and DHCP.
• Excellent problem-solving and troubleshooting skills.

Hawksford – Thinking Beyond Tomorrow

With nearly 500 professionals across 15 locations, our clients are at the centre of everything we do.

We are committed to making every interaction meaningful and productive, and this is the case for all our institutional, entrepreneurial, and high-net-worth clients across the globe. We have helped families to take care of their wealth, entrepreneurs to succeed, multinational companies to operate and transact, and funds to maximise their returns.

Read our Customer Stories to learn more about our commitment and solutions that are tailored specifically to our clients.

Singapore is a magnet for entrepreneurs, high-net-worth families and businesses seeking to make the most of all that Asia has to offer. It is widely recognised as a leading global financial centre and having a pro-business environment.

Hawksford Singapore is one of the leading trust and corporate service providers in the country and have helped more than 1,000 businesses successfully incorporate in the city-state. As this market evolves, we encourage people of all skill levels to work with us, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Hawksford Singapore!

Job Description:

As a Business Support Assistant, the primary responsibility involves meticulously organizing and transferring digital documents and folders into designated folders within the Microsoft SharePoint database.

The ideal candidate ensures the accurate sorting and storage of documents, contributing to the efficient management of information within the organization. While prior experience with Microsoft SharePoint is considered an added advantage, the role is open to individuals with the capability and enthusiasm to quickly grasp and adapt to SharePoint functionalities.

You will become part of the global operations and business support team, working together with other operation managers, supervisors, and support assistants.

We need someone who should demonstrate proficiency in the Microsoft Office Suite, showcasing a keen willingness to learn and a strong attention to detail.

You’ll make Hawksford Singapore an employer of choice with:

Key Responsibilities:

• Responsible for ensuring digital documents and folders are accurately sorted, stored and transferred into respective folders in Microsoft Sharepoint database
• Providing general administrative support to departments and other ad-hoc projects

We want you if you have:

• Proficiency in Microsoft Office Suite
• Willingness to learn and strong attention to detail
• Experience in using Microsoft SharePoint would be an added advantage

If you see a job description but your experience doesn’t align perfectly with the qualifications, we’re always eager to hire talented, passionate candidates – so give it a try and apply.

At Hawksford, we’re committed to providing personal and professional growth opportunities that support our people. As our business grows, we ensure you do too.

We have a vibrant and forward-thinking culture, with tailored personal and professional development opportunities that will help you flourish in your career.

Not only do we aim to help you succeed in your current role and prepare you for whatever your next step is, we make sure to celebrate your successes along the way.

Join Us Today!

Job Responsibilities:

• Collaborating with the global support team to manage Service Management ticket queues and telephone systems effectively.
• Managing personal ticket queues and conducting troubleshooting for incidents or requests involving hardware, software, or OS-related items.
• Providing basic mobility support, especially for iOS devices.
• Supporting IMAC (Install, Moves, Adds, Changes) processes.
• Assisting in projects and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Adhering to asset management processes for accurate inventory and stock.
• Utilizing knowledge bases, providing timely support for end-user issues, and managing distributed hardware and software.
• Observing internal support provisions, providing feedback for improvement.
• Onboarding new employees and creating various forms of documentation occasionally.
• Understanding and tracking metrics reflecting group performance.
• Managing project assignments to ensure on-schedule completion of critical objectives.

Job Requirement:

• A minimum of 2-3 years of experience in the IT industry.
• A minimum of 2 years of customer service experience.
• A minimum of 2 years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment)
• Possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Possess high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Understanding of ITIL principles

To apply, please visit www.gmprecruit.com and search for Job Reference: 24033

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are looking for junior ~ intermediate Software Development/Support Engineer to look after the exchange’s mission critical business systems; oversee daily operations and develop system enhancements as a second line support. This role also requires working closely with business users to analyse business requirements, design and see through implementation.

Professional Requirements:

• Exposure to full software development life cycle of large scale financial system
• 2+ years development experience against at least one of the programming languages below. C++, Java, JavaScript or Python.
• Proficient with object oriented programming concepts and relational database design. Experience with C++ or Oracle RAC is a plus.
• Knowledge of network, understanding mainstream network communication protocols such as HTTP, TCP/IP and UDP
• Experience with Linux/Unix, strong shell scripting skill is preferred
• IT Experiences in financial industry will be an advantage
• Good verbal and written communication capabilities, strong documentation skill

Qualifications:

• University degree in Computer Science, Mathematics, Physics or Engineering
• Passionate, self-motivated with good interpersonal skills
• Hard-working and able to work under pressure to meet tight deadlines
• Proficiency in Mandarin advantageous to liaise with Chinese counterparties
• Able to work flexible shifts and on public holidays

Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang