Contract duration: 12 months

Work location: Bendemeer

Working hours: Mon - Thu (830am - 6pm) Fri (830am - 530pm)

Salary: up to $2700 + Completion Bonus

Responsibilities

• Attend to public enquiries via phone or email on migrant worker housing related issues or applications
• Attend to routine dormitory licence related requests or applications via email/phone or internal system
• Assist in migrant worker housing related applications
• Communicate with dormitory operators via email and phone to obtain specific set(s) of information - a template would usually be provided, but candidate needs to be discerning enough to adapt the template replies according to specific circumstances
• Independently see through ad-hoc projects which may include data compilation (using excel) to consolidate findings or to update database – candidate needs to be familiar with basic excel functions such as sorting and filtering of data sets

Requirements

• Min. diploma
• Proficient in Microsoft Office – Excel & Outlook
• Good writing and communication (verbal and written) skills
• Able to independently propose appropriate course of action in processing cases with unique circumstances

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10397

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Objectives

To support infrastructure and DevOps requirements of AML Projects for transaction monitoring across
all regions.

Key Responsibilities

• Infrastructure:
  - Work with Infrastructure Platform Services Team & Information Security Team to raise/provision/harden servers
  - Perform application specific setup for new servers
  - Set up Control-M flows for new servers
  - Simple scripting tasks

• DevOps:
  - Create and maintain our BitBucket/Artifactory pipelines for new and existing projects
  - Perform VeraCode/SonarQube scanning of code packages
  - Work with central DevOps on any initiatives

• Application Support (AML Actimize Transaction Monitoring)
  - Application support will be a smaller part of the overall role.
  - New hires will be expected to support the Actimize transaction monitoring application as well as supporting in-house programs.
  - Analyse and define detailed functional specifications (FSD).
  - Responsible for creating technical designs and documents (TDD).
  - Support all phases of testing and implementation/deployment.

Key Requirements

• Must have :-

• Commitment.
• Minimum 6 years of working experience in application testing, development and delivery.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing. Analytical mindset and good problem-solving skills.
• Delivery experience on medium to large scale projects.
• Ability to understand and articulate process flows and functions.
• Strong communication and coordination skills across internal and external stakeholders and vendors.

Good to have :-
• Prior experience in working in vendor environment.
• Prior experience with setting up servers
• 3 years working experience with AML will be nice to have.

Essential Technical Skills :-
• Experience with Oracle PL/SQL, Oracle SQL.
• Batch Scripting in both Windows and Linux
• Control-M
• Knowledgeable on WebLogic or other similar application servers (e.g. WebSphere, JBoss)
• Experience in deploying and supporting Java, Unix and Windows applications
• Experience with DevOps tools – Jenkins, Artifactory, BitBucket, SonarQube, VeraCode

This advertisement is recruiting for the position of Administrative Support.

If successfully selected, you will be seconded to MOE JC located in Sin Ming.

Contract Period: From 02 January 2025 to 31 December 2025 (12 months).

Option to Extend: For a further period of 2 years (24 months) from 1 Jan 2026 to 31 Dec 2026 and from 1 Jan 2027 to 31 Dec 2027.

Personnel to be deployed at the following hours:

• Mondays to Fridays: 12:30pm to 7:00pm, inclusive of 1hr meal break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

1. Ensure that the day-to-day operation and administration of the general office and the school library is efficient and that the system, resources and equipment are well maintained, including:

• Collating of data for the college
• Administer daily student loan of laptops, uniforms, etc.
• Administer daily booking and usage of discussion rooms
• Administer student / staff information
• Organise office stores and physical library resources
• Design and decorate the general office and library spaces
• Maintain a collection of newspaper articles suitable for use as supplementary resources to support teaching and learning
• Assist in coordinating with supplier(s) on the delivery of office supplies, teaching resources and library resources
• Loan of ICT/AV equipment
• Printing, photocopying and filing of materials
• Set up refreshments for meetings
• Any other duties as assigned by AM

The personnel shall minimally have the following qualifications, skills and experience:

• At least a GCSE O-level certification or equivalent.
• Proficient in basic IT skills e.g. Microsoft Office and data entry.
• Meticulous and organised.
• Communicates well in English and has good interpersonal skills.
• Preferably with experience in administrative services.

Job Scope 工作范围

1) Keep Centre Facility Clean and Disinfected at All Times 时时保持幼儿园清洁和消毒

2) Washing & Disinfect All Equipments and Learning Materials 清洗和消毒所有幼儿园的设备和教材

3) Assist Other Teachers Whenever Needed协助老师和同事们保持课室的卫生

All other Works Assigned by Supervisor in Helping Out When Required主管指派的所有其他工作在必要时帮助。

Trust Officer
Address: Telok Ayer
Working days: Mon to Fri 9am to 6pm
Salary: $4500 to $5500

Job scope:
The Employee shall have the following responsibilities and duties:

Assisting with the administration of legal structures including trust, companies, foundations and other similar structures.

Ensuring the adherence of these structures to the fiduciary, statutory, regulatory, and internal obligations that they are subject to.

Drafting of appropriate documents and other work to assist a team of administrators of administrating the legal structures and responding (or proactively engaging) with client requests.

Assisting with contact with client, advisors and related third parties (for example external lawyers, tax consultants etc.).

Assisting an accounts team with the preparation of annual accounts for the legal structures, by assisting qualified bookkeepers and accountants to ensure correct information is provided to them and recorded.

Ensuring compliance with all relevant policies and procedures and learning and adhering to AML/CFT and other regulator regulations and obligations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Compensation:

SGD 3,950 (Fixed) + RSUs 

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

Sales Support Assistant (Bukit Batok – B2B /Account Servicing)

The Company is a distributor of vehicle spare parts, supplying to distributors, workshops, and end-users both locally and abroad. We are looking for a suitable Sales Support Assistant to join our team.

Responsibilities

· Point of contact to handle sales enquiry, quotation, and processing of orders.

· To deliver good customer service ensuring customer satisfaction.

· To help build and maintain strong, long-lasting customer relationships.

· Administrative duties, including arranging of shipment and assisting with data preparation for stock purchasing.

· Additional duties as assigned by manager.

Requirements

· Detail-oriented, organised, and careful.

· Able to start work soon.

· To have at least basic familiarity with Microsoft Excel and Microsoft Word.

Qualifications and experience in the following fields will prove advantageous

· Relevant experience in a Business-to-Business sales role.

· Experience in the wholesale distribution business.

· Familiarity with vehicle spare parts.

Working hours

Monday to Wednesday: 8am to 6pm (including 1 hour lunch)

Thursday and Friday: 8am to 530pm (including 1 hour lunch)

44 working hours, 5 days a week.

OR if preferred

Monday: 9am to 5pm (including 1 hour lunch)

Tuesday to Friday: 9am to 6pm (including 1 hour lunch)

Saturday: 8am to 1pm (no lunch)

44 working hours, 5.5 working days a week. If the candidate prefers to adjust the work start and end timings, that can be discussed during interview.

Purchasing Support Analyst (Central/6 Months Contract/Up to $6500)

Are you meticulous and feel energized through operational processing for APAC and China region?

Bring your exceptional skills in handling customer queries and delivering high efficiency and stewardship in our purchasing process.

Core Responsibilities

• Support BSO performance management reviews and taking initiative in areas of problem solving
• Support execution of PO processes in a timely, efficient and accurate manner, including
• Processing purchase requests in Coupa system
• Handling Service Now incidents & chat queries
• Vendor sourcing per agreed threshold with Procurement team
• Supplier onboarding and Coupa Reporting
• Supporting high-quality service handling of complex customer queries
• Actively delivering efficiency initiatives across cross functional areas
• Building customer relations and handling collaborator management (middle management VOC) across areas and geographies
• Support regional projects
• Supporting and ensuring compliance of the company policies and procedures, and supporting operation of global, standardised and scalable processes
• Using Activity Based Working, actively taking part in crafting a culture that inspires to collaboration, encourage knowledge sharing and incorporates exciting “New Ways of Working” in the everyday
• Understanding, learning and using the financial IT platforms ARIS, the local and global processes and policies as an enabling function
• Work with AP & Procurement to improve PO compliance

Play your part in our team succeeding!

The Supplier Services (SS) function is a key finance functional area within the Business Services Operations (BSO) unit. The SS team handles operational and tactical tasks towards the organisation's Groups vendors & employees in close cooperation with the rest of the business.

The Purchasing Support team is part of the Supplier Services (SS) department, which covers some parts of the Procure-2-Pay process for the organization and therefore holds a meaningful role within the Business Service Operations covering APAC & China.

The departmental focus is to:

• Make sure we live our partner promise by ensuring timely and accurate handling of purchase orders to organisation companies in APAC & China.
• Ensure that the company is applying agreements and contracts crafted by the procurement department.
• Ensure high quality, stewardship and compliance in global processes
• Mitigate risk of fraud in our purchase processes

Do you have what it takes:

• 3-5 years of professional working experience in a Procurement role
• BA degree or equivalent experience
• MS office: experienced - Advanced level of MS excel
• SAP or other large scale ERP required
• Experience in Coupa is a plus
• Analytical, detailed and high-quality oriented
• Manage multiple tasks successfully
• Experience in working in highly collaborative environments
• Shared Service experience

EA License No. 01C4394 • RCB No. 200007268E •EA Registration No. R22109454 Malcolm Lee Jun Hao

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Job Objectives

We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team. The ideal candidate will have a strong background in the project mgmt, particularly with prod support env, and possess excellent org and comm skills. This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Key Requirements

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, CTRL+M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.

Key Skills:

1. Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management,

2. Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting),

3. Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana, Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

1. Singaporean Citizen or PRs is preferred

2. Those who have many years of working experience in the post of ADMINISTRATIVE SUPPORT ASSISTANT or ADMINISTRATIVE ASSISTANT n Singapore are preferred

3. Can handle drive a car for boss and other related administrative secretarial work and so on.

4. Manage the company's administrative and personnel matters, and be responsible for the company's document management

5. Assist the work tasks arranged by the boss

6. Work six days a week, with overtime and other work arrangements assigned by the manager.

Interested applicants please email your resume at [email protected] or contact us at +65 86969408. Singjob International Pte Ltd | Rainobw Deng | R1871429 | EA License No. 18C9193

Job Description

• Review of purchase requisition raised, and liaise with the relevant sales team members.
• Sourcing competitive bids from qualified suppliers and negotiate with them over commercial and delivery terms.
• Prepare commercial evaluation & make recommendation to the sales team based on the best value for money quotation.
• Process order, follow up status.
• Maintain accurate and complete procurement documentation records.
• Liaise with vendors on item supplied, specifications and certifications (if required).
• Prepares updated reports on activities, and other task assigned by Management.

Requirements

• Diploma in Engineering / Business administration / Supply Chain Management.
• Minimum 1-2 years’ experience or good track record working in similar industry.
• Preferably having past working experiences in sourcing industrial products.
• Confident and possess good negotiation skills.
• Independent, discipline, able to handle high volume of PR efficiently, maintain high quality of work under competitive working environment.
• Sound understanding of incoterms and logistic.
• Preferably has ERP experiences but not mandatory.
• Proficient in Microsoft Office.
• Remuneration package is commensurate with qualification & experience.

Job Summary:

POSITION GENERAL DUTIES AND TASKS :
Skillset

- Up to 9 years of IT experience & 5+ Years on Hadoop and K8s Eco Systems

- Last 3 years of relevant experience in banking/financial services industry

- Demonstrable analytical skills with deep knowledge of Big Data Ecosystem in a Production Support Environment.

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka, Kudu, Flink, Ozone, Kafka and Streaming.

- Strong SQL, Python, Java and Unix shell scripting

- Incident, problem, and service Outage management experience is Plus.

- Good Communication and Articulation Skills



Roles/Responsibilities

- Strong in data engineering concepts and programming

- Experience in building and optimizing ‘big data’ data pipelines, architectures and data sets.

- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.

- Strong analytic skills related to working with unstructured datasets.

- Experience in supporting data transformation, data structures, metadata, dependency and workload management.

- Working knowledge of message queuing, stream processing, and highly scalable ‘big data’ data stores.

- Provide operational support and ensure SLI of Applications

- Troubleshoot Batch Issues & root causes to Mitigate Impacts to SLA

- Proactively Identify and Identify opportunities for preventive Maintenance

- Perform Administration & Optimization to achieve of Optimal System Performance

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to Established Standards

- Recommend Design and Operational Optimizations

- Respond on time to the queries raised by various business units

- Provide Timely updates (Status, Progress, Issues, Resolutions) to Business Stakeholders

- Work with Project/Enhancement Teams to Review, Transition for Run Team

- Participate in Disaster Recovery and Business Continuity exercises

- Support relevant software/platform/database upgrade for the systems

- Knowledge of Troubleshooting Core Java, Python, Scala spark batch, API and streaming applications

- Support data APIs, data science ML applications running on Kubernetes platform.



Datawarehouse Support Engineer (EDW)

The support specialist will be a techno functional support team member for the Enterprise Datawarehouse (EDW) under IT BAU team.

He/she is responsible for ensuring system availability and timely deliverables for datamarts for various business unit like Finance, regulatory, Campaign.

The support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank. He/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the EDW.



Roles/Responsibilities

- Responsible to provide BAU support for Enterprise Datawarehouse

- Responsible to provide operational support and ensure SLI of system availability, batch deliverables

- Respond on time to the queries raised by various business units

- Provide timely updates regarding production status and progress of issue resolution

- Fine tune applications and systems for high performance and higher volume throughput

- Conduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards

- Perform impact analysis of enhancements/projects that will impact supported systems

- Identify the underlying problems, analyse the root causes, provide possible solutions/fixes, and respond to users within SLA

- Support relevant software/platform/database upgrade for the systems

- Work with delivery team for smooth transition from projects/enhancements to BAU Mode

- Incident, problem, and service outage management experience

- Participate in Disaster Recovery and Business Continuity exercises

- Able to support relevant software/platform/database upgrade for the systems

- Server Performance, capacity, utilization monitoring and Health monitoring

- Collaborate with diverse cross functional teams within IT and Business to Independently drive outcomes

- At least 3+ years of relevant experience in banking/financial services industry

- Experience with Teradata FSLDM and data mapping

- Hands-on technologist, strong in SQL, UNIX and Teradata tools and technologies

- Experience in designing high throughput fault tolerant data pipelines for Batch (ETL/ELT)

- Experience in GL Data reconciliation between systems, datamarts & report and Knowledge of the ledger balance reporting is an added advantage

- Experience in Performance Tuning on Teradata or other MPP data pipeline

- Hands On Experience within the Hadoop Tool Sets Hive, Hue, Spark, Kafka is a plus

Job Summary

• Provide 1st and 2nd Level IT Support to end-users
• Manage IT assets through procurement, tracking, maintenance, refresh/renewal and disposal/ termination.
• Provide assistance in the implementation of new end-user computing technologies

Responsibilities:

• Provide 1st and 2nd Level IT Support to end-users
• Provide end-user IT support for both local and remote locations daily to ensure mooth business operation including end-user computing device performance monitoring
• Perform installation, configuration and maintenance of computers, workstations, applications and other related equipment and devices
• Perform IT asset lifecycle management including tech refresh, preventive maintenance (Eg. Laptops / Printers ) and software license monitoring
• Responsible for the procurement of IT equipment, software and related products including administering procurement processes and supporting in requirements scoping and evaluation
• Manage IT vendors (service quality, feedback, improvements) and service contracts
• Provide assistance in the implementation of new end-user computing technologies
• Any other IT duties as assigned

Requirements:

• Recognized Diploma or Degree in Information Technology or equivalent
• Minimum 3 years of experience in providing IT support to end- user community
• Has a passion or keen interest in Healthcare or Community Services
• Strong in tracking on-hand tasks and see through to completion
• Experienced in troubleshooting IT issues at L1/L2 support levels and escalating to higher levels of IT support
• A great team player and able to work well with other team members
• Able to communicate well and maintain documentation

Hi,

Immediate hiring

To provide 1st level / 2nd level support to end-users in identifying, troubleshooting and resolving of notebook and/or desktop PC problems (that can be related to but not limited to hardware, software and application) and related peripherals (printers, scanners, projectors, and/or mobile devices).

· To perform installation, setup, configuration, migration, upgrading and maintenance of notebook and/or desktop PC, OS, software and related peripherals.

· To be prompted and meticulous in updating of daily incident handled in to the incident management tool / ticketing tools.

· To be responsive and proactive when handling of end users' notebook and/or PC problems and service requests.

· To be highly customer focused and diligent towards providing good customer service.

· Ensure notebook and/or desktop interconnect seamlessly with diverse systems including associated validation systems, files servers, email servers, computer conferencing systems, application servers and administrative systems.

· Liaise with third party vendors for replacement parts/components and rectification of faults if the equipment is under warranty or under some form of maintenance contract between the customer and third party vendors.

· Conduct and document changes based on quality processes including but not limited to device setup and configuration, asset inventory, retirement and management

· Support VIPs

· Perform standby duties when requested (Ad-Hoc basis)

· Perform smart hands (eyes and hands support) for other delivery functions including but not limited to Windows, Network, Linux, Backup & Storage, and external vendors

· Support user enquiries via phone/email/other collaborative tools

* Graduate in Degree or Diploma in IT with minimum 1 year of solid desktop support experience

* Basic understanding of network and Microsoft Windows Active Directory / domain concept

* Possess relevant IT skill set in hardware and software troubleshooting.

* Experience installing software, patches, updates on Desktops, Laptops or Servers

*Experience in supporting Windows OS, Microsoft Office Suite, Anti-virus software etc.

* Must be customer service oriented with good inter-personal and communication skills.

* Good attitude with positive mindset in learning and ready to excel.

* Able to work independently as well as in a team.

Regards

Kshama

+91 9833964181

[email protected]

Job Summary:

We are looking for a dedicated Application Support Engineer to provide 24/7 application support in a rotational shift environment. The ideal candidate will have hands-on experience in troubleshooting, incident management, and production support for enterprise-level applications, preferably in banking or anti-money laundering domains.

Key Responsibilities:

• Provide rotational 24/7 application support, including health checks, monitoring, and ensuring SLA adherence.
• Manage incident and problem management processes effectively to minimize downtime.
• Troubleshoot and resolve production issues related to performance and reliability across the software stack.
• Proactively identify system bottlenecks and implement solutions to improve performance and reliability.
• Continuously enhance system performance through job automation, performance tuning, and bug fixes.
• Support applications built on Java, Spring Boot, and Microservices architectures.
• Maintain and troubleshoot banking applications running on Windows and Unix/Linux environments.
• Write and debug SQL scripts for SQL Server and Oracle databases.
• Utilize monitoring tools such as Grafana to ensure system health and performance.
• Collaborate with development teams to adapt and learn new technologies, frameworks, and tools.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or a related field.
• 3-5 years of experience in production support for applications running on full-stack technologies.
• Strong knowledge of Linux/Unix/Windows environments and scripting.
• Hands-on experience with SQL Server/Oracle databases and SQL programming.
• Familiarity with incident and problem management processes.
• Knowledge of tools such as GIT, Bitbucket, Jenkins, and Grafana is an advantage.
• Experience in Actimize, Hadoop, or related technologies is a plus.
• Banking or anti-money laundering domain experience is highly preferred.

Skills and Competencies:

• Strong analytical and troubleshooting skills.
• Ability to work effectively in a high-pressure, 24/7 environment.
• Good understanding of job scheduling, monitoring production systems, and performance tuning.
• A proactive mindset with the ability to identify and resolve system bottlenecks.
• Strong communication skills and the ability to collaborate with cross-functional teams.
• Willingness to learn and adapt to new tools and technologies.

Company’s Profile:

Our client, a leader in APAC's digital media solutions, is renowned for pioneering first-to-market media innovations. They are ranked second globally and they hold world-class ISO certifications for quality in media systems and products. With a vast and established customer base, they are seeking a Sales Support Executive to join their team and contribute to their ongoing success.

Location: MacPherson (5 mins walk from Tai Seng MRT)

Working hours: Monday - Friday, 9.00am to 6.00pm

Job Responsibilities:

• Providing administrative support to Sales Team
• Handling sales enquiries, communicate and coordinate sales-related issues with customers and overseas offices
• Preparing quotations, reports and other sales-related documents
• Sales order follow up and liaise with internal departments to ensure smooth delivery

Requirements:

• Meticulous, detail-oriented and strong in administrative processes (Fresh graduates are welcome to apply)
• Internship admin experience will be a strong advantage
• Meticulous and comfortable to work with tight deadlines

Interested candidates may whatsapp your resume to 6421 4965. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Talentsis Pte Ltd | EA No: 20C0312

The Role:

• Handle installation, calibration and maintenance of audio related equipment.
• Provide on-site support services.
• Troubleshoot technical issues and problems.

Requirements:

• Candidate must possess at least Professional Certificate /NiTEC/Diploma /Advanced /Higher/Graduate Diploma in Information System Technology /IT Networks/Audio/Electronics/Electrical or any equivalent educational background and experience in Audio /IT/Electronics.
• No work experience required.
• Required Skill(s): AutoCAD, Visio, Microsoft Office
• Possess strong technical knowledge and have a passion for audio products.
• Good analytical trouble shooting skills.
• Hands-on, independent, dynamic and proactive team player.
• Keen to learn, positive, trustworthy and dependable.
• Possess good customerservice skills and is able to maintain positive working relationship with customers.
• Able to travel overseas for assignments and training.

Job Summary:

The ideal candidate will ensure the smooth functioning of production systems, troubleshoot complex issues, and collaborate with cross-functional teams to optimize processes and enhance operational efficiency.

Key Responsibilities:

• Monitor and ensure optimal service levels for day-to-day production support.

• Develop and maintain scripts (Shell, Python) for system monitoring, troubleshooting, and maintenance.

• Collaborate with third-party vendors and internal support teams to deliver a seamless support model.

• Use Elasticsearch for logging, monitoring, and analysing system services.

• Assist in CI/CD pipeline operations and support deployment processes adhering to best practices.

• Take ownership of high-severity issues, provide timely resolutions, and engage in root cause analysis (RCA).

• Proactively identify and implement pre-emptive solutions for production stability.

• Communicate effectively across business units and support teams.

Technical Skills:

• Hands-on experience with OpenShift, MariaDB, MongoDB, or similar platforms.
• Familiarity with AWS, VPC, and containerization tools.
• Proficiency in Linux architecture and shell scripting.
• Competence in SQL for troubleshooting and system analysis.

This advertisement is recruiting for 3 positions of Admin Support Officer.

If successfully selected, you will be seconded to MOE primary school located in Jalan Lempeng.

Contract Period: From 02 January 2025 to 31 December 2025.

Personnel to be deployed at the following hours:

Admin Support Officer

• Mondays to Fridays: 7:30am to 5:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Teacher Resource Support

• Mondays to Fridays: 7:30am to 3.30pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Operations Support Officer

• Mondays to Fridays: 6:30am to 4:00pm, inclusive of one (1) hour lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

The service required are set out as follows :

Admin Support Officer

• To attend to enquiries including walk-in, call-in and follow up with customers’ enquiries;
• To attend and keep a record of sick/injured students;
• To manage incoming and outgoing mails
• To assist in receiving and distribution of goods;
• To assist in filing, recording of lost-and-found items and perform other ad-hoc and simple administrative duties as and when necessary

Teacher Resource Support

• To provide teaching and learning support to teachers such as preparation of resources / materials for Science laboratory activities, enrichment programmes and competitions, etc;
• To assist to source and purchase materials for laboratory activities, practical tests and enrichment programme and to aid science teachers with the clearing up after laboratory lessons and when required;
• To assist to prepare forms and expenditures claims and keep copies of invoices and receipts;
• To label and keep records of existing and new Science teaching and learning materials and laboratory apparatus such as teachers’ desk copies, reference books, DVDs, lab apparatus and chemicals, etc;
• To maintain loan records of Science Resources;
• To pack and organize the resources in the Science Rooms. Ensure that the Science rooms are clean and conducive for lessons;
• To ensure laboratory equipment, materials and specimens are in good working conditions. Conduct stock-take at least twice a year. Assist to update the stock record and breakage record to initiate ordering of replacements, when necessary;
• To ensure proper disposal of waste materials such as sharp waste objects and chemicals;
• To ensure safety of students in the Science rooms. Record and report any incidents to Science HOD / LH. Maintain a laboratory incident log book;
• To check that safety devices in the laboratory, such as emergency eye-washers, showers and fire extinguishers are working;
• To perform any duties assigned by the Science HOD / Level Representative.

Our esteemed client, an established MNC company, is searching for a Logistics Support Executive:

Job Responsibilities:

• Issue and manage import/export documentation, including delivery orders, insurance documents, invoices, certificates of origin, health certifications, and other paperwork.
• Ensure documentation complies with relevant regulatory and industry standards.
• Build and maintain strong customer relationships by promptly addressing concerns.
• Leverage import/export expertise to boost customer confidence.
• Monitor shipment status and delivery schedules closely to ensure timely, accurate deliveries.
• Manage accounts receivable and payable for accurate financial tracking.
• Keep documentation organized, up-to-date, and compliant with regulations.
• Collaborate with internal teams for audit preparation and address discrepancies proactively.

Job Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 4 years of relevant experience in managing import/export documentation.
• Willingness to travel to Taiwan for business support as required.

Additional Information:

• Working Location: Downtown
• Working Hours: 5 days, Monday to Friday, 9:00am-6:00pm
• Salary: Basic Up to $4,400 + AWS + VB (1.5 Month)

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

[email protected]

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Overall job objectives

• Responsible in administrative supporting and ensure business activities are managed in the most effective and efficient manner.

Core responsibilities

• Consumer testing standard & regulation / requirement for Softline, Hardline, Chemical.
• Handling sample submission from Malaysia & Thailand branch, basic view sample with confirmation, take sample photo as a record and distribute to designated Department for Testing.
• Follow up on unclear Test Request Form and Sample TAT date.
• Co-work with CS team follow up subcontract sample status from outsource laboratory, and keep track the status to ensure result delivery on time
• Prepare and consolidate of final report and issuing on time
• Support sample breakdown in Chemical department, if necessary
• Document management of test report, arrange test report from MY and SG side. Archive test report in running number for easy access during SAC audit.
• Support SAC accreditation in Mechanical, E&E and Softline testing

You will be a good match if you are:

• Diploma level or equivalent
• Experience in TIC industry will be added advantageous but it not a must.
• Knowledge of MS Office, especially Excel and PowerPoint
• Strong willingness to learn
• Meticulous nature and sensitivity towards numbers and data
• Strong ownership towards assigned responsibilities and tasks
• Independent, strong communicator and a team player
• Ability to work well in a fast-paced environment

Job Description

Responsibilities :

• Hands on Experience on Design , Development Deployment of IBM FileNet 5.x applications
• Hands on Experience on debugging of IBM Case Manager 5.x Applications issues
• Good in Java/J2EE, Spring and JSP
• Hands on Experience on task/workflow design deployment
• RDBMS DB2/ MS SQL Server
• Hands on experience on Configuring Workflow, Queues, Rosters, Document Class and Document Class Security
• Good in troubleshooting and handling Production issues.

Requirements

• Knowledge to stop/start FileNet services
• knowledge of IBM Case Manager 5.x, ICN, Java API & CPE
• Experience on Design & Deployment of Application using IBM Case Manager 5.x
• Application Servers Weblogic / WebSphere 7 & above
• Understanding of Java/J2EE, Spring and JSP
• Hands on Experience on task/workflow Application deployment
• Good in troubleshooting and handling Production issues
• Hands on Experience on high availability environment
• RDBMS DB2/ MS SQL Server
• Good Analytical and logical skills
• Good in troubleshooting and handling Production issues
• Good communication skills.

EA Number: 11C4879

Job Title: Customer Success Specialist
Department: Zendesk Operations
Reports to: Zendesk Team Lead

Position Overview: Casa Concetto is a vibrant team seeking a Customer Success Specialist to enhance customer interactions and drive ticket quality. This role requires strong communication skills, quick response times, and a customer-centric mindset to ensure that inquiries are resolved efficiently and to the satisfaction of all parties. The ideal candidate will excel in managing customer inquiries, maintaining clarity in communications, and contributing to the continuous improvement of our Customer Journey.

Key Responsibilities:

• Ticket Management:
• Respond promptly to customer inquiries via Zendesk across email, chat, and WhatsApp touchpoints.
• Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice.
• Tag and categorize tickets appropriately to facilitate streamlined reporting.
• Touchpoint Execution:
• Implement the defined touchpoints (e.g., inquiry follow-up, personalized offers) to engage customers and drive conversion.
• Use customer profiling insights to offer tailored solutions and recommendations.
• Reporting and Analytics:
• Maintain daily reporting logs with data on tickets handled, resolved, and escalated.
• Provide feedback on customer behavior trends to help refine touchpoints and strategies.
• Quality Assurance:
• Follow standard operating procedures (SOPs) for ticket handling to maintain high-quality customer service.
• Raise concerns about recurring issues or patterns to the Zendesk Team Lead.
• Collaboration:
• Work closely with other team members and departments, such as sales and marketing, to resolve customer issues.
• Share insights and ideas for improving workflows and touchpoint effectiveness.

Skills and Qualifications:

• Must-Have:
• Proficiency in using Zendesk or similar CRM platforms.
• Excellent written and verbal communication skills in English.
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Basic Excel
• Preferred:
• Experience in customer service or a similar role.
• Knowledge of sales funnel processes and customer engagement strategies.
• Soft Skills:
• A proactive attitude with a problem-solving mindset.
• Team player with strong interpersonal skills.
• Ability to adapt to evolving processes and workflows.

Key Performance Indicators (KPIs):

• Response time (first response and resolution time).
• Customer satisfaction score (CSAT).
• Conversion rates from follow-up touchpoints.
• Quality and accuracy of ticket tagging and categorization.

Work Environment:

• Hybrid setup with expectations for remote and in-office collaboration.
• Regular feedback sessions with the Zendesk Team Lead for continuous improvement.

Job Types: Full-time, Part-time

Pay: $1,800.00 - $2,200.00 per month

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Shift system

Experience:

• Customer service: 1 year (Preferred)

License/Certification:

• working pass (Required)

- ITE/Higher NITEC in Computer or IT related studies

- Fresh Graduates are welcomed to apply

- Able to work independently

- Working knowledge in Windows and Networking

- Provide IT Helpdesk Technical Support

- Setup and maintain equipment such as PCs, routers, printers

- Replacement of hardware parts if required

- Troubleshoot, diagnose and resolve basic network problems and software issues

- Salary range between S$2,000.00 to S$2,500.00

- 1 year contract

- Working hours Mondays to Fridays 8.45am to 5.45pm with one hour lunch break