Job Summary:

Salary package: $3000 - $3300 + AWS + VB
Working hours: Monday - Friday 8am – 5.15pm/8.30am – 5.45pm/9am – 6.15pm
Working location : Tai Seng

Job Responsibilities:

· Attend to sales enquiries from customers regionally and work closely with the operational team to coordinate on delivering of orders

· Ensure the availability of stock for sales and demonstrations

· Negotiate/close deals and handle complaints or objections

· Manage assigned customer accounts locally and in the region

· Process customers’ orders i.e. price quotation, checking of stock (current stock, incoming and outgoing shipment to customers) to ensure sales attainment, communication of Proforma invoices and confirmation of shipment schedules

· Be the point of contact to provide customers information on product pricing and stock availability

· Work closely with Logistics and Accounting departments to ensure smooth shipments of orders to customers Prepare documents such as Purchase Orders, Pick List for packing, Invoices, inventory checklist and other related documents

· Preparation of daily, weekly and monthly reports on sales

· Keep track on product information updates, product pricing, and dissemination of sales materials to distributors

Requirements:

· Minimum Diploma in business administration with at least 2-3 years’ experience in sales coordination/customer service in the FMCG sector preferred.

· Good in excel and able to do Pivot/ Vlookup.

· Able to multi-task, prioritize and good time management.

· Good shipping acknowledge will be advantageous Good administrative, organizational, and problem-solving skills. Excellent communication, sales, and customer service skills.

· The ability to multitask, work in a fast-paced environment, and meet deadlines.

· Current knowledge of industry trends and regulations.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Lau Jie Xi - DT13

Registration Number: R21103272

EA Licence No: 16C8004 (Elitez Pte Ltd)

The Opportunity

• Work with a well-established corporate and investment bank
• Location: Central

The Talent

• Bachelor's degree or higher in Computer Science or related field, or equivalent work experience in the industry. Certification in trade finance or IT will be an advantage.
• Minimum of 1 year of experience in supporting or developing applications for trade finance products such as documentary credits/collections and guarantees.
• Able to perform rotating shift between ASIA and EMEA time
• Strong analytical, logical and problem-solving skills with the ability to understand business processes and workflows of trade finance.
• Ability to multi-task and work independently with minimal supervision and adhere to IT production and deployment standards.

The Job

• You will be responsible for providing technical and functional support to a range of Corporate IT and Security applications related to trade finance. Your main duties will include:
• Communicating with end-users through phone, chat, email, or a ticketing system and addressing their issues or requests.
• Analyzing and managing incidents/problems/requests from users and escalating them to the appropriate level if needed.
• Collaborating with cross-functional teams to troubleshoot and resolve technical issues efficiently and effectively.
• Customizing the application, developing document templates and advices according to the business needs and specifications.
• Supervising and monitoring daily and monthly jobs and ensuring their successful completion.
• Processing and issuing daily, weekly and monthly reports on data and tickets.
• Working in shifting schedules (ASIA and EMEA) to provide 24/7 support coverage.

Next Steps

Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, expected package and reason for leaving.)

To apply online, please click on the link and contact us to follow-up. Alternatively, please send your resume to [email protected].

All shortlisted candidates will be contacted. All the best!

Operation Support Specialist

Salary range: S$2800- $3000
5 days ( Mon - Fri )

Location : 57 Yishun Industrial Park A

Responsibilities:

• Maintain accurate records of inventory levels, including incoming and outgoing
  stock.
• Coordinate with suppliers and vendors to ensure timely delivery of inventory items.
• Collaborate with sales and production teams to forecast inventory needs and plan
  accordingly.
• Implement inventory control procedures to minimize losses and optimize stock
  levels.
• Handle inventory-related inquiries and resolve issues in a timely manner.
• Utilize inventory management software to track inventory movements and
  generate reports.
• Organize and maintain the storage of items in a secure and efficient manner.
• Provide general administrative support, including answering phones, responding to
  emails, and handling correspondence.
• Coordinate logistics for meetings, conferences, and special events.
• Assist with data entry, filing, and record-keeping tasks.
• Assist in the planning and coordination of company events, including meetings,
  conferences, and social gatherings.
• Assist in creating event timelines, agendas, and run sheets.
• Provide on-site support during events, including registration, guest assistance, and
  troubleshooting.
• Perform other duties as assigned to support the overall success of events.
• Perform other administrative tasks as assigned.
• Provide administrative support to sales managers, including scheduling meetings
  and managing calendars.

If Interest please kindly click on the Apply button

Ong Choon Kiat (James) | Reg No: R22104989

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Job Description

• Industry/ Organization Type: IT / Software
• Position Title: Desktop Support Engineer (L1 / L2)
• Working Location: West (Jurong / Tuas)
• Working Hours: 5 days (Monday to Friday, 8 AM – 5 PM)
• Salary Package: Basic Salary up to $3,300 + AWS + Bonus + Transport Allowance
• Duration: Permanent Role

Key Responsibilities

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issues status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system to support Apple PC users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.

APPLY NOW!!!

• Bachelor’s degree or equivalent in Computer Science or related field
• Minimum 1 year of IT experience or equivalent
• Candidates with CompTIA A+, Microsoft Certified Professional (MCP) qualifcations or equivalent would be an added advantage
• Broad experience in IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
• Experience with Windows 7-10, Microsoft Active Directory, utilization GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions or Helpdesk ticketing systems is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66041 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Heavy Machinery/ Equipment
• Position Title: Sales Support Coordinator
• Working Location: Penjuru Close
• Working Hours: 5.5 days (Alternate Sat), Mon to Fri (8 am – 5 pm), Sat (8 am – 12 pm)
• Salary Package: Basic Salary + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist the sales department in performing day-to-day operational tasks.
• Handle customers' enquiries/requests via phone calls and emails.
• Process paperwork, issue Sales Quotations, P/Os, Contracts, D/Os or other sales-related documentation.
• Follow up with overseas sales.
• Prepare inventory records for reporting purposes.
• Provide support and coordinate with inter-department to ensure smooth operation.
• Other ad-hoc tasks and duties as assigned.

APPLY NOW!!!

• Competent with computer skills (Word, Excel, Email)
• Candidates without experience are welcome to apply, guidance will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66073 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:

· Provide excellent customer service.

· Provide IT technical onsite support for end user services problem which includes identification, diagnosis, rectification and escalation.

· Support on desktops, notebooks, printers, scanners hardware components.

· Installation, re-installation, troubleshooting and reconfiguration of Microsoft Windows and Microsoft applications that are found in the Desktop PCs and Notebook PCs. Examples of such software are Windows 10 OS or any standard desktop OS, MS Office, Internet Explorer, MS Outlook, MS Outlook Express, etc.

· Provide support for queries, escalation, problem determination, resolution and MAC – move, add and change.

· Take on and resolve complex calls or tasks the other engineers could not resolve.

· Responsible for learning and working independently.

· Responsible for providing excellent support and timely service.

Requirements:

· 2 years experience in IT support and systems maintenance.

· Excellent written and verbal communication skills.

· Good interpersonal skills.

· Attention to detail.

· Good problem-solving skills.

· Availability to work on Saturdays

· Willing to take on additional tasks and roles as and when required

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Informatica Admin Support

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $7,000-$9,000

Job Description

1. Accountable for overall Informatica Support delivery of the project

2. Manage and Drive all the client meetings independently

3. Provide regular and proactive status reports to Client on Informatica tickets

4. Work with Junior resource in the team and ensure all Informatica support tickets/assigned actions are

delivered on time and with good quality

5. Should be able to articulate the incidents/business impact and work confidently with Informatica Vendor

and Infrastructure teams to resolve the issues

6. Manage and guide junior resources.

7. Maintain Runbooks /Standard operating guides and manuals

Skillset:

1. Informatica Power Center and Designer Tools

2. Server Admin Support

3. Unix/Linux Informatica Upgrade Support

(Good to have)

1. Good Attitude and Communications

2. Team Management

3. Tableau knowledge

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

Job Description

About SS&C Intralinks:

SS&C Intralinks is the leading worldwide Fintech SaaS solution for the global banking, deal-making, and capital markets communities. Our industry-leading technology enables the secure flow of information, empowering the largest banks and companies around the world to execute deals more productively, safely, and with complete confidence.

Pioneer – We are the CREATOR of the world’s first virtual data room used to facilitate strategic transactions across the globe. SS&C Intralinks is the premier provider and fintech innovator in the capital markets, M&A, and alternative investments markets, partnering with leading investment banks, corporates, and funds to facilitate the largest business transactions in the industry!

Growth is our reality, not just a buzzword. After twenty years of setting the pace, we just experienced our strongest year ever. We will take this momentum and continue to drive product innovation to acquire more market share. We have proven market resilience. In a bull or bear market, our products remain in high demand.

Culture – We pride ourselves in being innovative and having a supportive culture. We value our professionals as individuals. We support & encourage work-life balance. Our teams support each other within and across functions. Leadership is both accessible and committed to our teams. Our professionals demonstrate a genuine passion for ensuring our team members succeed.

About the Team:

The Product/Technical Support Analyst is part of a global team that demonstrates personal confidence, commitment, and a passion for excellent customer service.

Responsibilities:

• Handles first and second levels of support via inbound calls/chats/emails from our global clients, both internal and external, in a contact center environment.
• Take escalations from our Tier 1 Helpdesk.
• Act as Subject Matter Expert with the ability to walk internal and external clients through using all Intralinks products.
• Work closely with clients and our Product/Operations/Development Teams to identify defects and product improvements, leading conference calls and acting as liaison between the groups.
• Consistently attain high-quality scores and customer satisfaction ratings according to department goals.

Required Qualifications:

• Education – College degree (Associates, Bachelors, Technical School) or equivalent work experience
• Driven to build a career in SaaS Product/Technical Support
• Knowledge about configuring and troubleshooting Adobe and Microsoft Office products
• Knowledge about configuring and troubleshooting all modern browsers (Chrome, Firefox, Edge, etc.)
• Basic knowledge of capturing and reviewing web traffic logs
• Excellent communication skills (verbal and written) in both English and Japanese (N2 or better on the Japanese Language Proficiency Test) with the ability to communicate technical information clearly and concisely.
• Experience in handling technical queries from external clients via various channels
• Work well in a fast-paced, high-volume environment
• Very coachable. Able to listen, absorb, and apply coaching techniques from peers and management
• Strong time management/multi-tasking skills
• Excellent team player
• Quick learner (can learn independently)
• Self-starter
• Passion for technology

Desired Qualifications:

• 1-2 years experience in a service-oriented call center environment
• Experience supporting SaaS products
• Experience supporting mobile applications
• Experience supporting Mac
• Experience using the following ticketing systems: ServiceNow, JIRA, and Zendesk
• In addition to Japanese and English skills (verbal and written), the ability to communicate in Mandarin is a plus
• Knowledge of networking and LAN infrastructure
• Knowledge of SQL reporting
• Knowledge of building and supporting APIs
• Experience supporting SSO

Rewards and benefits:

• Excellent compensation plan.
• Amazing company perks and generous benefits including flexible Time Off, hybrid work options, charitable gift matching, equity awards, professional development, and career path opportunities.
• Learn from Tenured and Passionate managers who will help you succeed.

#WhyJoinIN:

• Intralinks really values its commitment to employee career growth. We are all part of a strong team that genuinely cares for one another and the success of our clients. Our relentless drive to provide a white glove service in FinTech, is just one of our team’s key qualities which makes us proud to be a part of this company.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Senior Technical Support Consultant (Level 3) plays an important role in making sure that happens, as the next line of support to our Level 2 Technical Consultants. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Senior Technical Support Consultant (Level 3) handles escalated support requests from Technical Support Consultant (Level 2) where they can’t handle as well as any projects that require on-site implementation. As such, the role requires the candidate to be vastly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When help is needed the Senior Technical Support Consultant (Level 3) can turn to the Team Leads and Technical Manager for guidance and support.

Responsibilities

• Able to function on 24 by 7, standby mode for our Level 2 teams.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Level 1 and Level 2 Engineer to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to heir issue.
• Split tickets that have several issues into their own individual ticket.
• Managing and recording all work through our ITSM portal.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Responsible for Level 3 support and escalations for Network and System issues.
• Assist the Client with advanced remote or on-site troubleshooting.
• Assist the Client with on-site installation/implementation & removal of equipment.
• Configure and manage virtual computing systems.
• Configure and install network devices such as routers, switches, firewalls, load balancers, etc.
• Monitor network and systems to ensure optimum performance, reliability and availability.
• Monitor Systems resource utilisation for trending and for capacity planning purposes.
• Work closely with internal and external teams for problem resolution.
• Work closely with product vendor for a resolution in the event a Level 4 escalation is required.
• Perform maintenance and upgrades of systems and networks.
• Adhere to policies on change management to ensure success of such projects.
• Implement security measures and ensure that policies are followed as part of governance.
• On-Site Hardware Maintenance and Support.
• Make sure that Client Documentation in well maintained.
• Collaborate with the Solutions Architect when implementing new infrastructure or solutions for clients.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Create and maintain documentation for on-site processes.
• Escalate tickets that require Team Leads or Technical Manager support.
• Identify, Communicate and Mitigate potential risks to the Technical Manager and Clients.
• Follow the schedule provided by the Team Leads or Technical Manager or appointed Service Coordinator / Dispatcher.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent) or higher.
• CCNA, Microsoft, Fortinet, VMWare or other IT certification would be an advantage.
• At least 4 to 6 years of hands-on experience in Active Directory, servers and network device configuration and troubleshooting, as well as systems and OS support.
• Proven work experience as a Server Engineer, Network Engineer, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
• Hands-on experience with Windows/Linux OS environments.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Ability to diagnose and troubleshoot basic technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Excellent attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

The Opportunity

• Opportunity to work in well-known MNC, Resume Booster!
• Working Hours: Monday - Friday, 10am – 7pm (Mondays & Fridays WFH)
• Location: Central / One-North
• Duration: 1 Year (renewable subjected to performance)
• Salary: $1,800 monthly

The Requirement:

• Able to work independently with minimal supervision.
• Able to commit for at least 1 year.
• Proficient in MS Office and Google Workspace.
• Knowledge of Salesforce is a plus!

Job Description:

• Verification of opportunities and ensuring that all documentations (e.g.: licenses, menus) are valid for smooth merchant onboarding.
• Handles day-to-day operations for the Sales team through various tasks (e.g.: report generation, pipeline management, onboarding, slides).
• Coordinate with relevant stakeholders in relation to onboarding and contracting processes.
• Handles tickets and channel escalations and assigning them to the relevant stakeholders within SLA.
• Ad-hoc administrative tasks as assigned by team lead.

Next Step

• Prepare your updated resume, click "apply" or send to [email protected]
• *Only shortlisted candidates will be contacted.

MARRIOTT VACATION CLUB ASIA PACIFIC (MVCI)

We are the world's largest pure-play timeshare company and develop well-known timeshare brands including Marriott Vacation Club, Sheraton Vacation Club and Westin Vacation Club. We offer a range of opportunities for talented individuals to encourage our clients to experience the joy of taking holidays the Marriott way!

We invite you to discover the career of a lifetime. We are seeking qualified individuals to join our team in either Singapore or Bangkok.

By joining our team, an attractive package awaits you:

• Monthly salary of THB50,000 / SGD2,800 to SGD 3,600
• Opportunity to earn additional monthly bonuses
• 5-day work week
• Supportive and fun working environment

CUSTOMER SERVICE EXECUTIVE (ENGLISH & JAPANESE SPEAKING)

The Customer Service Executive will be responsible for servicing inbound member calls from our exclusive Marriott Vacations Club Member base. This position will complete reservations and encourage member retention through value-added delivery.

Job Responsibilities:

• Handle in-bound calls within corporate service levels
• Assist customers in vacation planning and worldwide hotels reservations
• Answering customer enquiries and resolving customer care issues
• Optimize booking opportunities and promoting member retention and loyalty
• Answer emails with accuracy, clarity and simplicity in a customer friendly manner
• Works cross functionally with other departments to ensure business needs are addressed and member satisfaction achieved

Job Requirements:

• Candidate must possess at least a Diploma or higher.
• 1 year of working experience in the related field is preferred
• Customer service oriented
• Good Communication Skills
• Excellent telephone etiquette, good written and verbal communication skills
• Experience with travel related reservation system will be an advantage
• Ability to multi-task and work independently with minimal supervision
• Required language(s): This role is expected to communicate to English or Japanese speaking guests. Knowledge of English/Japanese is essential

If you believe you are the one we are seeking, apply here and attach your resume giving full details of qualifications, experience as well as current and expected salary.

We regret that only short-listed candidates will be notified.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

The Sales Support Billing is primarily responsible for generating invoices timely.

Duties & Responsibilities:

• To perform Data Entry, Job Creation and Billing
• Liaise with inter-department and customers for timely submission of documents
• Verify calculations and match details against contracts to ensure that agreed rates, chargeable weights are accurate
• Ensure ad-hoc shipments are created and updated promptly
• Accurately to minimize disputes and discrepancies
• General Administrative or any Ad-hoc duties/tasks assigned.

Requirements:

• Completed Secondary School
• Possess relevant experience in billing support
• With or without experience can apply
• On-job training will be provided

For interested applicants, please send your resumes to [email protected] or complete the form https://forms.gle/1UwKvGrBgFqoTH3P6

IT Executive | Business Process Innovation | AMK

Working days: Monday to Friday
Working hours: 8:30am - 6:30pm
Working Location: Ang Mo Kio
Salary: $2800 - $4000

Job Description:

The Executive/ Senior Executive, Business Process IT Strategy and Innovation (BPIT) supports the organisation in Business Process Info. Tech. and Strategy & Innovation at the regional level.

This person will be support in the digitalisation progress across the organisation by driving and implementing a robust IT infrastructure to support the Company’s expansion. He/she is expected to manage the transition from the current to the new infrastructure end to end while performing preventive and corrective IT works as and when required.

As part of digitalisation, he/ she will explore potential Business Intelligence (BI) and Artificial Intelligence (AI) suitable for the Group. He/she will be involved in handling of IT Ops-related matters and coordination (IT Budget, Infrastructure Maintenance & Procurement), while managing regional IT training needs and IT security through effective regional IT communication.

Duties & Responsibilities:

Strategy & Innovation

Support Group’s IT Strategy & Innovation through the following:

• IT Strategy Planning & Administration
• IT Governance & Communication
• IT vendor management
• Transformation and Change Management
• In-house venture company initiative management (Joint ventures and partnerships)
• Audit support

Digital Business

Support in Group business digitalisation efforts:

• Digital Project Management
• Digital Platform Strategy

Data Driven Enterprise

• Technology Innovation: Research & analysis to find new and better technical solutions to provide business value.
• Enterprise Architecture roadmap & standards: Mid & long-term plans for technology, system and hardware transformation in line with Enterprise IT Strategy
• Support in System Integration framework standards
• Support in the development of strategy and standards of E-Commerce (website, CMS, Mobile APP)

IT Operations

Support in IT Infra and Operation Management:

• Provide on-site and off-site support, remote IT services to end-users pertaining to laptops, computer, and network appliances
• Handle the onboarding & offboarding of IT equipment, including procurement of required IT hardware/software when necessary
• Manage and track IT assets
• Ensure Cyber Security across the Group and responsible in security awareness communications

Business Process Management

• Define strategy related to performance management, training, learning, change management and business intelligence
• Support in business analysis and service design (Accounting, HR, Plan & Admin)
• Support in dashboard and report requirements
• Process performance monitoring, reporting and improvement analysis and guidelines
• Mapping of business & system processes
• Support business system requirements management
• Support and coordinate offshore contract, SOP and process migration

Requirements:

• Minimum Diploma or Bachelor’s degree in Information Technology/Computer Science, or any relevant field of study
• A minimum of 1 to 2 years of experience in business process improvement and transformation.
• Knowledge in Business Process Management and Agile practices would be an added advantage.
• Proficiency in project management methodologies and tools.
• Analyze data and identify areas for improvement in business processes to ensure high quality and efficient operations
• Knowledge of process improvement software and tools.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Primary Functions:

• Customer Support: Respond to customer inquiries and technical issues through various channels such as phone, email, chat, or ticketing system. Provide prompt and courteous assistance, ensuring customer satisfaction and a positive support experience.
• Troubleshooting and Issue Resolution: Investigate and diagnose technical problems reported by customers or internal users. Use your technical knowledge and problem-solving skills to troubleshoot software, hardware, network, or application-related issues and provide effective solutions.
• Technical Documentation: Create and maintain detailed documentation of support processes, troubleshooting procedures, and frequently asked questions (FAQs). Contribute to the knowledge base to facilitate self-service support for customers and enhance the efficiency of the support team.
• Collaboration with Internal Teams: Collaborate with other teams such as development, quality assurance, and product management to escalate and resolve complex technical issues. Communicate effectively with stakeholders to provide timely updates on issue resolution progress.
• Product Testing and Feedback: Assist in testing new product features, enhancements, or bug fixes to ensure their functionality and reliability. Provide feedback to the product development team regarding product improvements or potential issues identified during support interactions.
• Training and Onboarding: Support new customers or users during the onboarding process by providing guidance, training, and assistance. Help them understand product features, configurations, and best practices to maximize their usage and satisfaction.
• Continuous Learning: Stay updated with the company's product offerings, industry trends, and emerging technologies. Continuously enhance your technical skills and knowledge through training, certifications, and self-study.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Requirement:

• Technical Knowledge: Possess a solid understanding of computer systems, networks, software applications, and troubleshooting methodologies. Firm understanding of TCP/IP, OSI Layer, network security, Internet, DNS, network routing and switching and common protocols.
• Communication Skills: Excellent verbal and written communication skills are essential. You should be able to effectively communicate technical concepts to both technical and non-technical users. Active listening skills are important for gathering information and understanding customer issues.
• Problem-Solving Abilities: Strong analytical and problem-solving skills are required to identify and resolve technical issues efficiently. You should be able to think critically, perform root cause analysis, and apply logical troubleshooting methods to reach resolutions.
• Customer Service Orientation: A customer-centric mindset and a passion for providing exceptional customer service are crucial. You should have the ability to empathize with customers, remain patient and calm during challenging situations, and deliver clear and concise instructions or solutions.
• Teamwork and Collaboration: The role of an Associate Support Engineer often involves working closely with cross-functional teams. You should be able to collaborate effectively with colleagues, escalate issues when necessary, and contribute positively to a team-oriented environment.
• Technical Documentation: Strong documentation skills are important for creating clear and concise technical documentation, troubleshooting guides, and knowledge base articles. This helps in ensuring consistent and accurate support practices.
• Adaptability and Learning Agility: The technology landscape evolves rapidly, so you must be adaptable and quick to learn new technologies, products, and tools. A proactive attitude towards continuous learning and staying up-to-date with industry trends is highly valued.
• Service Level Agreement (SLA) Compliance: Adhere to defined SLAs for response times, issue resolution, and customer satisfaction metrics. Ensure that support requests are handled within the agreed-upon timeframes and service standards.

Other Information:

• Working hours: 9am to 6pm, Mon-Fri*
• Standby Duties after office hours on rotating basis with team members
• Salary will commensurate with qualifications and experiences
• 13-month AWS / Variable bonus
• Selected candidates might be selected to pursue these specializations in future:

o Security Awareness

o Defensive Security

o Offensive Security

• Training consisting of in-house and vendor-led will be provided. Additional sponsored training available to confirmed staffs subject to performance assessment.

*Support Engineers are required to be on 24x7 standby calls on a rotating basis throughout the year.

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Shipping Assistant | Logistic Support | Little India

Working days & hours: 5 days, 9am-6pm
Salary: S$2200-S$2500
Location: Boon Siew Building (Little India)

Requirements:

At least 1 year of experience in Shipping Documentation.

Experience in import/export documentation

Experience in Trade net/Tradeweb for permit processing

Familiarity with customs regulations

Job Descriptions

Prepare import/export documentation

Coordinate with clients and vendors for transportation arrangements

Manage shipment schedules and progress

Ensure compliance with customs regulations

Maintain accurate shipment records

Work with stakeholders on shipment status

Implement cost-saving measures for efficiency

Resolve shipment issues promptly

Stay updated on industry trends and regulations

Handle ad hoc/administration duties

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Machinery
• Position Title: Sales Support / Sales & Marketing Support
• Working Location: Tuas
• Working Hours: 5 days, Mon – Friday (8 am - 5 pm)
• Salary Package: Up to $4,500 + Travel Allowance + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Frequent business travel to Southeast Asia.
• Responsible for customer sales and marketing meetings and reporting.
• Responsible for handling customer accounts and maintaining good relationships with customers.

APPLY NOW!!!

• Business-level Korean and English, both written and spoken, with the ability to adapt communication style to fit the audience.
• Minimum 1 year of experience in sales and marketing role preferred.
• Flexible to travel on short notice for overseas business trips when required.
• Proficiency in MS office.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #64706 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

ob Description & Requirements

Advisor: Involves providing unique, high impact, technical or expert advice to officers within a region or internationally. Routinely leads and manages teams and/or projects/programs for executives. Design, develop, and/or implement innovative, complex solutions, methodologies, modelling techniques, database tools, products/materials, and/or programs. Effectively interact with executives on a routine basis. Represent executive management at meetings or functions, may provide presentations act on behalf of executive management. Exhibit executive level business etiquette and knowledge and act independently on behalf of department or region.

Skills

Expert in field department specialty. Has successful experience in making executive level recommendations regarding complex business solutions. May use advanced computer modelling techniques, database tools and approaches. Demonstrated ability to lead people and/or executive level projects/programs. Strong interpersonal skills. Demonstrated ability to provide effective presentations to executive management. Advanced analytical skills. Strength in guiding organizational transformation. Ability to plan and work on multiple major regional assignments concurrently.

RELEVANT EXPERIENCE

Seven (7) years of work experience in supporting senior executives on writing, designing, developing, and or implementation of regional projects/programs.

Education: Bachelor’s degree or equivalent, in any discipline

Language: Proficiency in English

Job Responsibilities:

· Liaise with sales team, geotechnical team and customer to collect project information

· Preparation of TBM (tunnel Boring Machine) technical offers (Design Calculations, Datasheet, Scope of supply, Method Statement, and other Supporting Documents)

· Clarification of technical requirements and technical solutions with various subsidiaries

· Order and review technical drawings with Drafting Department

· To support Herrenknecht Asia Headquarters (HAQ) sales activities of Japanese construction companies within Asia region

· Support of project manager during the execution of projects; participate in design meetings and help to prepare required technical documents.

· Assist the field service activities in Japan with required technical documents and meetings.

Job Requirements:

· A degree in Mechanical or Civil Engineering

· With 1 to 3 years of relevant working experience in the tunnelling or relevant industry

· Some experience in steel structure manufacturing or machinery fabrication would be preferred

· Possess good interpersonal and effective communication skill. An excellent team play who can also work well independently with minimum supervision and results-oriented in a fast-paced environment

· Good written and spoken English and Japanese to liaise with Japanese-speaking clients

· Good computer literacy skills with software, eg. Microsoft and/or windows applications

Job Description：

1.Visit customer with sales team for product demo,prepare POC (Proof of Concept)for customer

2.Responsible for product installation, testing ,commissiong and training

3.Liaise with customer for smooth UAT(User Acceptance Test)

4.Ensure work is produced in a timely,well-organized,desired quality and professional standard

5.Handle ad-hoc duties as required or assigned

Requirements:

Diploma in information Technology/Electrical Electronics Engineering ,ITE with good result

Preferably one years working experience,entry level candidate with positive attitude can apply also

Good Knowledge in networking with hands on experience in trobleshooting hardware such information technical problem etc.

Knowledge in Audio Video Product is added advantage

Good in both written and spoken English and Mandarin (to liaise with Mandarin Speaking associates)

Able to work on site with good time management skill to arrange job properly in advanceJob Description：

1.Visit customer with sales team for product demo,prepare POC (Proof of Concept)for customer

2.Responsible for product installation, testing ,commissiong and training

3.Liaise with customer for smooth UAT(User Acceptance Test)

4.Ensure work is produced in a timely,well-organized,desired quality and professional standard

5.Handle ad-hoc duties as required or assigned

Requirements:

Diploma in information Technology/Electrical Electronics Engineering ,ITE with good result

Preferably one years working experience,entry level candidate with positive attitude can apply also

Good Knowledge in networking with hands on experience in trobleshooting hardware such information technical problem etc.

Knowledge in Audio Video Product is added advantage

Good in both written and spoken English and Mandarin (to liaise with Mandarin Speaking associates)

Able to work on site with good time management skill to arrange job properly in advance

Job Description

• Industry/ Organization Type: Marine Equipment Wholesaler
• Position Title: Sales Support Admin
• Working Location: Tuas West
• Working Hours: Monday – Friday, 9 am – 5.30 pm (One Saturday per month, 9 am – 12 pm)
• Salary Package: Up to $3000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Coordinating the sales team by preparing quotations, following up with the order process till receipt of payment, filing documents.
• Support the end-to-end daily commercial operations aspect.
• Coordinating the operations team for the arrangement of engineer(s) onboard the vessel locally/overseas.
• Handle customers' disputes or complaints and minimize such occurrences.
• Prepare sales report for management review.
• All other duties as assigned by the Manager.

APPLY NOW!!!

• Minimum Diploma in any discipline
• Good command of English both oral and written
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65622 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Job Description

• Industry/ Organization Type: Education
• Position Title: Shadow Teacher Support
• Working Location: Central
• Working Hours: 5 days, (Mon – Fri; Office Hours)
• Salary Package: Basic Salary + Bonus
• Duration: Permanent

Key Responsibilities

• Provide one-on-one assistance to students with unique learning needs in a mainstream classroom setting.
• Ensure that the assigned student accesses the curriculum and engages with peers.
• Adapt lesson materials and develop strategies to manage challenging behaviours.
• Monitor students’ progress, performance, and physical health.
• Build strong relationships with the student and equip them with skills for effective communication, self-regulation, and meta-cognition.
• Work together with mainstream teachers to share insights, adapt lesson plans, and ensure the student’s success.
• Support classroom management and administrative tasks when required.
• Engage with parents and caregivers to provide updates, gather insights, and ensure a holistic approach to learning.
• Foster a safe and inclusive learning environment for the student.
• Demonstrate patience, empathy, flexibility, and adaptability in the role.
• Develop and enrich professional skills and knowledge by attending professional trainings conducted by the school.

APPLY NOW!!!

• Diploma or Bachelor’s Degree in a related field.
• Preferably with experience working with special needs students.
• Candidates without experience are welcome to apply; training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66100 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Responsibilities

1. Assist superior to achieve set objectives
2. Liaise and communicate regularly with Distributors, and dealers. Market monthly reports to superior.
3. Strengthen Service Network (3S and Service Standard)
   - Continual education and training for distributors/dealers
   - Support Distributors in their service activities including onsite field service
   - Support workshop setup
   - Assist and follow up distributors’ product registration status
4. Technical Support for Distributors and Dealers
   - Support distributors and dealers for technical inquiries
   - MI (Market Information) processing
   - Prepare & issue Technical Bulletin for Dealers
5. Manage product registration and warranty administration
   - Management of distributors and dealers product registration
   - Warranty administration for dealers
6. Any ad-hoc duties assigned by superior

Qualifications

1. Diploma/ITC in Automotive/Mechanical/Marine engineering or equivalent
2. At least 3 years of experiences in Technical Service - Automotive/Marine Engineering
3. Microsoft Office-suite and interpersonal and social skills
4. Able to travel and passion in marine industry

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Chong Lih Siean (Jessy)
EA Personnel Reg No: R1547998

Job Description

• Managing a team of 6 employees in the IFF Key Account department.
• Supervise and support team members in their day-to-day tasks.
• Monitor team performance and address any issues or concern promptly.
• Delegate task effectively and ensure workload distribution is fair.
• Overseeing daily operations and problem solving.
• Ensure smooth and efficient operation of the team.
• Implement solutions to improve processes and workflows.
• Foster a proactive approach to problem solving within the team.
• Communicating and building trusted relationships with customers.
• Serve as a point of contact for key accounts, addressing inquiries and resolving issues.
• Listen to customer feedback and identify areas for improvement.
• Understand customers needs and preferences to provide personalized service by maintain a high level of customer satisfaction through effective communication and service delivery.
• Contributing to improving guidelines and processes for the team.
• Identify opportunities for process improvement and efficiency gains.
• Collaborate with team members and leadership to implement best practices.
• Monitor the effectiveness of implemented changes and make adjustments as necessary.
• Collaborating with the IFF Key Account team to ensure efficient workflows.
• Align team goals and priorities with overall departmental objectives.
• Ensure effective communication and coordination between team members.
• Foster a collaborative and supportive team environment.

Job Requirement

• Minimum 'O' level.
• Good Communication skills.
• Minimum 10 years of shipping knowledge, handling carriers and stakeholders.
• Experience to handle a team of at least 5 Direct reports.

Our client is from Frieght Forwarding industry. They are looking for a After Sales Support Executive to assist their team for the next phase of their business. They are located in East.

Duties:

• Serve as the main liaison for customer inquiries, ensuring proactive management of accounts.
• Cultivate and strengthen customer relationships while fostering collaboration across departments.
• Support in the preparation of bids, contributing to successful customer interactions.
• Provide insights to enhance revenue strategies aligned with existing business models.
• Collaborate with global accounts, participating in operational reviews and assessing KPIs.
• Offer troubleshooting assistance to the global operations team as needed.
• Promptly escalate and address customer issues within designated timelines.
• Work closely with sales, customer service, billing, and operations teams.
• Update and uphold Standard Operating Procedures (SOPs) and share best practices.
• Assist in vendor identification to optimize costs and streamline operations.

Requirements:

• Min Diploma in any relevant field.
• Min 2 years of working experience in Frieght Forwarding industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115873 (New Jirn Tone)