Responsibilities:

• Deep dive bespoke analysis of various markets, countries, or themes.

• Maintain a deep understanding of the limits, stresses, and correlations within the portfolio.

• Daily trade review and recording of relevant data within daily market reports.

• Review portfolio correlations and risk.

• Trade execution for large macros funds.

• Analysis of trading and volatility analysis.

• Maintain relationships with key research contacts in-house and in the market and utilise their analysis / trade ideas wherever possible.

• Development and maintenance of research models.

• Execution of Macro and Relative Value trades.

Skills and requirements:

· 3+ years of post-graduate experience within Finance or Research.

· PhD or Masters degree in Finance or Engineering fields ideally.

· Strong financial, mathematical and spread sheet modelling skills.

· Very strong attention to detail ethos.

· Trade execution for large macros funds.

· Analysis of trading and volatility.

· Pragmatic approach to work.

· Able to establish and maintain good relations with market analysts.

· Proven ability to prioritise work and meet delivery deadlines, able to work independently.

· Ability to create and maintain interest rate curve analysis for select market countries.

· Very strong knowledge of VBA and or Python

Our client is MNC Insurance, min 1-2 years experience, life pricing analyst, immediate start - salary $6,000 per month.

Actuarial Analyst, Actuarial Pricing

Principle Responsibilities

• The jobholder is responsible for end-to-end Pricing and implementation of new products. The role is expected to assist the Actuarial Pricing leads and participate actively in end-to-end actuarial pricing process, which includes executing premium and benefit pricing, actuarial assumption setting, profitability testing, product system implementation and user acceptance tests for quotation systems and administrative systems in ensuring end-to-end smooth and timely product delivery.
• The role will have ad hoc liaison with the Products, Distribution and Policy Servicing teams to closely support with client requests around in force policy statement updates, post sales illustrations, channel incentive analysis, marketing campaign setup.
• The role may have ad hoc involvement working on risk management related projects including addressing market risk mitigation, insurance risk review, and operation risk management.
• There may occasionally be exposure to other non-product development activities as well as involvement in department wide exercises such as periodic experience studies updates, financial stress tests, board reports, regulatory initiatives, systems infrastructure upgrades, sales tools and marketing support.
• The jobholder will be supporting the Head of Pricing to safeguard the financial health of the insurance company and protect the interest of policyholders as well as in ensuring the statutory responsibilities under the Insurance Act are met.

Job Requirement

• University graduate in a relevant discipline for example Actuarial Science, Statistics, Economics
• 1-2+ year actuarial experience on life insurance product pricing is preferred
• Experience with Prophet, VBA and Excel Programing is preferred
• Sharp communication skills will be important as clear business connectivity is required
• Engaging and open minded working attitude with emphasis on being a good team player

Principal Responsibilities

Analyst will assist Portfolio Managers with building analytical tools to price and risk manage the products we trade mainly - Foreign Exchange and Interest rates. The individual will also supply detailed analytics to support investment themes.

Key Responsibilities

• Responsible for execution and booking of trades and interacting with counterparties
• Generate trading ideas
• Create automated solutions that make existing data collection and signal identification processes more efficient and scalable
• Help monitor real-time trade executions on a daily basis and analyze sector and factor exposure to come up with optimal portfolio hedges

Qualifications/Skills Required

• At least 5 years of relevant experience, ideally an investment banking role or a buyside firm
• Bachelor’s degree preferably in Quantitative finance, Mathematics, Business/Finance, Economics, Computer Science or related fields
• Strong experience in financial modelling experience
• Strong background in financial instruments
• Self-starter and able to work independently
• Proven ability to thrive in a dynamic, fast-paced environment

Responsibilities:

• Coordinates activities related to new and existing regulations.
• Submits recommendations to create new or modify existing policies and procedures related to internal controls.
• Communicates these changes to business partners and assists with updates to processes to strengthen CRM programs.
• Assists with the annual Compliance Policy & Procedures Certification process.
• Provides managers with information and input on new firmwide policies, guiding them on matters related to
  implementation and compliance; monitors ongoing compliance across all teams.
• Executes education and training programs for employees whose functions or responsibilities involve compliance with applicable firm policy and
  regulatory and industry laws.
• Assists Sr. CRM Managers in executing risk-related protocols in support of the Enterprise Risk Management Framework.
• Assists with the identification of risks and the design, implementation and execution of organizational controls and oversight to respond to and manage risks to ensure compliance with rules and regulations.
• Contributes to the completion and ongoing oversight of Risk Control Self-Assessments (RCSA) and risk scans including documenting and maintaining risk issue records.
• Serves as project lead on medium-sized projects of moderate complexity.
• Supports specific work streams of larger or more complicated projects.
• Partners with stakeholders to gather and define requirements, develop timelines, establish milestones, and report on the project status.
• Coordinates projects designed to resolve various process issues using knowledge of best practices, systems, policy requirements, and client service needs to implement the development of solutions that improve overall efficiencies.
• Produces various reports and metrics on a repeatable and ad-hoc basis including EMEA’s SMCR reporting and training and annual Fit and Proper attestations.
• Responsible for escalation and management of incidents and issues.
• Assists the Incident Coordinator with incident management, both data security incidents and non-data security incidents, which includes assisting with the escalation and remediation of incidents, entering the incidents as appropriate, and providing support for more sensitive and escalated incidents in partnership with the business and assurance partners.
• Participates and/or leads Privacy- and Security-by Design Reviews, on processes, systems, and projects to evaluate compliance with laws, regulations, and internal standards, which includes scheduling Consultation and Impact Assessment meetings with the appropriate business and assurance partners; submitting the required documents in Archer; following up with the business project owners until the review is completed; and tracking the status via the team’s SharePoint Master List.
• Assist with queries received from the business and assurance partners (regional and global).
• Conducts and/or assists with monitoring and training related to certain activities such as Client Events, MiFID II Knowledge and Competency, Gifts & Entertainment, Marketing Content (Admaster), reverse solicitation, cross-border sales monitoring, and incident mitigation.
• Analyzes vendor services from a compliance, risk, and privacy perspective to ensure performance meets contractual, firm, client, and industry requirements.

Job Requirements:

• Bachelor's degree or the equivalent combination of education and relevant experience
• 2+ years of total relevant work experience
• Familiarity with the regulatory and legal requirements in APAC and EMEA

We apologize that only shortlisted candidates will be contacted. Thank you

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA Registration No. R1653100 (Goh Jia Zhen Crystal)

• Tracking of contract activities, problem & incident tickets,
• Staff Onboarding / Off-boarding process
• Ensuring follow up for tech support with suppier
• Ensuring control-m changes are processed by raising remedy request
• Reviewing, improving, writing new Standard Operating Procedure (SOP), knowledge document, support document
• Monitoring payments and invoices
• Working closely with procurement for vendor contract management
• Communicate with business for Disaster Recovery (DR) activity
• Track CAPEX and OPEX (Capital & Operational Expenditure)
• Setup of meetings, capture minutes, follow ups with teams as required
• Supporting Service Recovery team with semi-technical tasks

The position requires at least 3-5 years of experience in the manufacturing field or in a related area.

You must have a working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals.

Key Job Accountabilities (Actual daily deliverables):

·To support and maintain business web applications.

·To discuss with business users to understand business requirements for systems enhancements.

·To provide enhancement to the systems based on time to time business needs.

Responsibilities:

·To maintain and enhance operation web applications.

·To write technical procedures and documentation for the applications including operations, user guide, etc.

·To Investigate and resolve application functionality with vendor, if enhancement is needed.

·To assist in troubleshooting software application issues.

Reporting Relationships (Who this job reports to; Who reports to this job):

·This position reports to Manager.

Required Experience and Qualifications (Required knowledge, skills and experience---however acquired):

·Degree / Diploma in Computer Science or Computer Engineering with at least 2-5 years’ of relevant experience

·Experiences in Platforms like VB6, ASP.Net, VB.Net, VB.net and Oracle and C#.net with J2EE & JavaScript are required.

·Hands on experience in Oracle & SQL Server databases SQL queries and stored procedures.

·Knowledge in Microsoft Access VBA will be added advantage.

·Knowledge in SQL Server Reporting Service will be added advantage.

·Been through at least 2 cycles of full SDLC Implementation.

·Understanding of the semiconductor industry business will be added advantage.

·Independent, strong analytical skills and ability to work under pressure with tight deadlines.

Working hour: 8am to 5.30pm, 5days

Job Summary

The Revenue Analyst is responsible for the analysis of revenue, profit and demand associated with hotel rooms and space inventory. Position prepares forecasts, budgets, weekly and daily projections and analyzes the progress of each. The Revenue Analyst develops and/or uses analytical tools and systems to maximize revenues and profit. Position critiques sales strategy effectiveness and prepares historical and future analysis of revenue and profit opportunities. The position also manage and maintain hotel inventory and revenue management systems.

Candidate Profile

• College degree or equivalent experience in business, operations research, accounting or similar preferred.

Skills and Knowledge

• Excellent analytical skills; emphasis on market, inventory and pricing analysis
• Strong mathematical skills
• Strong communication skills (verbal, listening, writing)
• Effective decision making skills
• Strong organization skills
• Ability to multitask and provide accurate work before deadlines
• Ability to work in a fast-paced environment
• Meticulous in work with an attention to details
• Proficient in Microsoft applications and analytical tools
• Knowledge of Excel VBA is a plus
• Knowledge of revenue management systems
• Ability to interpret market data and apply to sales strategy
• Knowledge of group, catering and transient business segments
• Ability to develop and implement successful sales strategies
• Strong problem-solving skills
• Good training/facilitator skills
• Ability to develop and maintain relationships e.g., associates, customers, vendors
• Strong presentation skills
• Understanding of competitive market

Technical Expertise

The following are specific responsibilities and contributions critical to the successful performance of the position:

Revenue Analysis

• Provides revenue analysis functional expertise to property leadership and sales leaders.
• Extracts and analyzes data in order to draw viable/actionable business conclusions.
• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – three-month and six month, long range and budget.
• Prepares sales strategy critique.
• Manages all revenue, profit and demand data associated with rooms and function space.
• Prepares revenue and profit opportunity analysis.
• Provides recommendations to improve effectiveness of revenue analysis processes.
• Assist in the preparation of competitive analysis and other supporting documents for presentation at market sales strategy meetings.
• Perform all Revenue Management month end reporting and auditing and provide forward looking information for the purposes of forecasting, targeting need areas and balancing financial expectations.
• Accurately generate, process and update revenue management reports and serve as primary source for majority of reporting and analytical needs of the Revenue Management team.

Inventory Management

• Assist in the management of room inventory, rates and restrictions to maximize room revenue.
• Assist with system maintenance including but not limited to, inputting rate hurdles, monitoring forecasted demand, updating group forecasting and running daily system checks.
• Assist in the implementation of hotel sales strategy in the reservation and inventory systems.

Other

• Performs other duties as assigned to meet business needs.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

• Deliver comprehensive documentation of system requirements, conduct thorough analysis of existing systems, and propose effective solutions to enhance efficiency.
• Collaborate with stakeholders to understand their needs, translate business requirements into technical specifications, and ensure alignment between technology solutions and organizational goals.
• Develop detailed system design specifications based on gathered requirements, outlining the architecture, data flow, and functionality of the proposed solution.
• Evaluate existing systems, identify areas for improvement, and recommend modifications or enhancements to increase efficiency and effectiveness.
• Work closely with development teams, project managers, and end-users to ensure the proposed solutions align with business objectives and user needs.
• Assist in the testing phase by creating test cases, conducting system testing, and facilitating user acceptance testing to ensure solutions meet quality standards.
• Support the implementation phase by collaborating with development teams and providing guidance to ensure smooth deployment of new systems or enhancements.
• Analyze and troubleshoot system issues, collaborating with relevant teams to identify and implement solutions promptly.
• Contribute to project planning by estimating timelines, resource requirements, and potential risks associated with system development and implementation.

Job Description

• Repair of non-motorised equipment such as maintenance steps, hydraulic carts, nitrogen carts, etc.
• Perform preventive and corrective maintenance in accordance with approved documents
• Ensure proper and accurate details filled up and signed off on job card and task sheets upon completion of work
• Ensure equipment is in working/serviceable condition before releasing to user
• Able to read and understand engineering schematic drawings and manuals
• Other duties as assigned

Job requirement

• Candidate must possess minimum Professional Certificate/NiTEC in Engineering (Mechanical/Automotive) or equivalent
• At least 1Years of working experience on repair of mechanical and/or hydraulic equipment
• Good Hands-on skills

At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.

Learn about the Danaher Business System which makes everything possible.

The Financial Analyst is responsible for supporting and preparing the regional annual budget, monthly forecast and monthly reporting. In addition, you will assist in taking care of the AR management of the Hong Kong entity.

This position is part of the APAC Finance team and will be located in Singapore - Onsite (Raffles Place). At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.

In this role, you will have the opportunity to:

• Collaborate with the regional commercial team to understand key business metrics to drive the monthly forecast process.
• Analyze monthly financial performance, and evaluate the data to explain gaps between planned and actual performance to the leadership team.
• Support Senior Finance Manager in preparation of financial presentations for business reviews/management meetings.
• Support annual budget process and ad hoc projects.
• Processing, verifying and posting receipts for goods sold or services rendered.
• Review and manage AR balance with the commercial team to resolve conflict and ensure collection per monthly collection forecast.
• Prepare regular reports for receivables for further analysis purposes.

The essential requirements of the job include:

• Bachelor’s degree with minimum 3 years of FP&A experience
• Good interpersonal and communication skills
• Proficient in Microsoft Excel and any ERP system (SAP, for example)
• Self-motivated team player, possessing good analytical and problem-solving skills
• Able to work under tight deadlines and in a fast-paced environment

At Danaher we bring together science, technology and operational capabilities to accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. Our global teams are pioneering what’s next across Life Sciences, Diagnostics, Biotechnology and beyond. For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

12 months contract

Salary $10,000 per month

Experience in Payments ( FAST, GIRO and PayNow)

6-10 years of experience

You will be part of the Payments product team and execute initiatives in following areas:

• There are several MAS led initiatives under payment transformation- such as cheque sunset, Electronic Deferred Payment, FAST 2.0 which require timely execution from requirements till implementation.
• International Payments: Commercialise Global Money with focus to increase FX revenue and execute group led enhancements for better customer proposition.
• Domestic Payments: Lead migration to digital payments, reduce paper.
• Fraud mitigation: MAS mandated items to be completed in addition to in-house tuning of fraud control rules.

Principal responsibilities

• Identify business opportunities and gaps to exploit in order to achieve competitive edge in the retail banking payments and remittances business across both domestic and international payments.
• Manage current and future payments initiatives and projects.
• Work closely with local, regional, and global stakeholders to ensure successful deliveries.
• Own and coordinate regulatory reporting and collateral.
• Attend industry and regulator meetings when required.
• Assist in product governance related matters.

Preferred experience

Incumbent should have 6-10 years of industry experience in transaction banking area. Knowledge of payments, is desirable while ability to independently execute a project with minimal supervision will be advantageous.

• Degree holder with some years of relevant experience
• Background in domestic (FAST, GIRO, PayNow) and international payments routing (SWIFT)
• The incumbent must be a strong communicator and who thrives in a dynamic environment with strong stakeholder management skills.
• Must be comfortable working with data and number crunching.
• Experience in data

About this role:

Wells Fargo is seeking a Graduate Analyst to join our Markets team in Singapore. Lean more about the career areas and lines of business at wellsfargojob.com.

In this role, you will:

• Responsible for the introduction, marketing, and sale of Wells Fargo's products (including Rates and FX or Fixed Income).
• Work together with the team to achieve targeted revenue goals on an annual basis.
• Bring in and develop new clients to Wells Fargo platform.
• Support the team in terms of sending daily commentary, runs, axes, and research.
• Generate periodic reports to assist management on strategy planning and business reviews.
• Mobilize and coordinate existing resources within Wells Fargo to facilitate Wells Fargo’s objective, e.g. setting up calls with senior personnel of target clients and arranging business events for senior team members.
• Work with other departments (i.e. trading, sales support, client service, marketing, legal, compliance) to ensure that all clients requests, inquiries, post trade issues are managed effectively.
• Proactively solicit client feedback regarding new issues, initiatives, and future product development.
• Manage account opening process and coordinate with internal teams to complete the process.
• Assist in maintaining relationships and keep up to date on global political, economic, and financial trends.
• Keep abreast of new or amended regulations and development of foreign or designated markets and advise Manager of any changes which may affect the decisions and planning in the trading/investment activities.
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, compliance, and risk management requirements for the Securities Sales area.
• Maintain the highest standards of attention to detail and professionalism.

Desired Qualifications:

• Successfully complete an undergraduate degree between December 2023 – June 2024. This is a future position to start in July 2024.
• With Rate and FX / Fixed Income sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, education.
• Superior communication, interpersonal, and presentation skills.
• Highly self- motivated; ability to work individually and within a global team.
• Thorough understanding of the investment management process.
• Excellent commend in spoken and written English proficiency in Chinese is a plus.

Interested candidates are invited to complete the application submission on Wells Fargo career portal. We will only contact shortlisted candidates from Wells Fargo career portal

FCM is one of the world’s largest travel management companies and a trusted partner for nationals and multinational companies. With a 24/7 reach in 97 countries, FCM’s flexible technology anticipates and solves client needs, supported by experts who provide in-depth local knowledge and duty of care as part of the ultimate personalised business travel experience. As part of the ASX-listed Flight Centre Travel Group, FCM delivers the best market-wide rates, unique added-value benefits, and exclusive solutions. A leader in the travel tech space, FCM has proprietary client solutions. FCM provides specialist services via FCM Consulting and FCM Meetings & Events.

About The Opportunity

As a member of the Technology Pillar, the regional Mid-Back Office System Analyst will take full responsibility for managing the mid-back office system.

Drawing upon comprehensive knowledge in both Technology and Finance, the incumbent will administer and oversee system behaviour, focusing on process improvement and operational efficiency. This position will act as the Subject Matter Expert (SME), controlling system processes and ways of use to adhere to the “One Best Way”.

The role necessitates cross functional collaboration, requiring adept communication and presentational skills. Given the fast-paced nature of the environment, effective planning and multitasking abilities are imperative.

This position offers exposure to global projects and cross-office collaboration within the FCM network. The role will act as a key member representing the Asia in any global mid-back systems projects which offers plenty of opportunities to work with FCM from around the globe.

Key duties & responsibilities:

Manage finance middle-office and back-office systems

• Configure, maintain, and administer the mid office and back-office systems
• Evaluate and manage user development requests to implementation
• Review the usage of the system and user processes to ensure a continuous optimisation of workflows in accordance to changing market needs
• Act as Project Manager for any major system upgrades or migration exercises

Ensure consistency and standardisation of business and system processes

• Develop and update user process documentation in the local language
• Provide trainings to new users of the finance systems to ensure compliance to documented workflows

Optimise workflows and business systems usage

• Map out the post-booking process workflows, review, and identify opportunities for improvement
• Work with various areas of the business, including Operations, Finance, Taxation, Regulatory and Technology ensuring the systems operate effectively, efficiently in a compliant manner

System Support

• Provide systems support relating to issues and questions
• Provide prompt resolution in line with agreed process for any invoice-related queries

Credit card handoffs

• Manage the submission of credit card enhanced data files
• Own the payment process flow and act as local support for any payment gateway-related issues
• Provide support for real time authorisation

Customer Finance Reporting

• Prepare and manage the finance reporting process for customers
• Work with the respective Account Managers to ensure a timely delivery of accurate reporting as agreed with the customers

We’d love to hear from you if you have...

• A Bachelor’s degree in a relevant field
• At least 3 years of experience in product management or equivalent in Enterprise Resource Planning (ERP) or similar operations/finance systems
• An understanding of technology, travel, and finance systems
• Experience implementing and maintaining finance systems
• Knowledge of travel industry
• Excellent communication and networking skills
• Strong self-management and time management skills
• Strong problem-solving skills; great patience and positivity in supporting users to resolve issues
• Proven ability to develop product and effectively communicate recommendations to key stakeholders

Are you ready to elevate your career in travel management? Apply with FCM today!

FCM Asia is an Equal Opportunity Employer searching for talented, driven people who have a desire to build a rewarding career in a company that loves to celebrate your success! We work in a team work environment where we maintain a favourable working relationship with co-workers in all departments to foster a culture of trust and mutual respect.

By joining the team, you'll discover first hand why we're recognised around the world as an outstanding employer. In addition, our company founder strongly believes the success of our business relies on the success of our people.

The Product Support team are a talented, engineering focused department with an emphasis on customer service whether that is dealing with external clients or internal business functions. We work with a number of different areas of the business and are responsible for service excellence and ownership of client incidents.

We are looking for a Product Support Specialist in our Singapore office.

We require a smart and driven individual who thrives in a fast-paced environment where helping the customer is a top priority, and who loves to figure out and solve technical problems. In this role, you will be primarily responsible for escalated technical support of our software products, handling customer inquiries and working with internal teams to develop solutions to client-reported issues.

What you'll be doing

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

What we're looking for in you

• Provide 2nd line technical support and expert product consulting, via email, phone, and our internal support portal, to all users of our Opus 2 platform, Transfer and Annotate products (SaaS, Enterprise and Internal).
• Troubleshoot and test client-reported product defects, liaising with QA and DevOps for the deployment of fixes.
• Creating automation tools with bash, python (or similar) to fix data-related issues across the product suite.
• Work cross-functionally with other teams to ensure that all client needs are satisfactorily met.
• Identify, triage, and escalate defects to appropriate internal personnel, providing a clear outline of the problem with technical detail.
• Capture client feedback, and escalate improvements to appropriate internal personnel, providing a clear story of the improvement in clear detail.
• Assist with proactively engaging clients with best practices to optimise product usage and maximise adoption.
• Consult with Enterprise clients to provide expert product knowledge and technical product workflow solutions.
• Track and manage support activities in the Helpdesk or incident tracking system.
• Recognise and promote opportunities for training and professional services.

Working at Opus 2

Opus 2 is a global leader in the LegalTech space, creating solutions to drive digital transformation in the legal industry. We are the trusted partner of the world’s leading legal teams, with the world’s largest law firms are using Opus 2.

Our achievements are underpinned by our unique culture and our people are our biggest asset. Working at Opus 2, you’ll receive:

• 22 days annual holidays, flexible working, and length of service entitlement.
• Loyalty Share Scheme.
• Healthcare Insurance.
• Dental Insurance.
• Additional Childcare Leave.
• A day of leave to volunteer for charity and an active CSR team raising money towards a company charity.
• Accessible and modern office spaces
• Company social events.

Enterprise Digital Sales, part of Microsoft's SMC and Digital sales organization, empowers our customers through the unique value of the Microsoft Cloud by building a globally-led, digital-first scale organization aligned with partners. As part of our local subsidiaries or Digital Sales centers around the world, you will engage a dedicated set of enterprise customers to identify and achieve their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work collaboratively across teams while living our shared SMC and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Customer Obsession. If you have a passion for driving digital-first solutions and delivering customer satisfaction, we invite you to learn more about Enterprise Digital Sales and the value we bring to our customers, partners, and one another, every day.

As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Digital Sales organization is an organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses.

The focus of the Digital Enterprise Support Specialist’s role is to drive and close Microsoft Enterprise Support opportunities to ensure customers are supported throughout all stages of the product lifecycle, improving their health and enabling customer outcomes and consumption. The Digital Enterprise Support Specialist leverages Microsoft’s unique expertise, including direct access to product teams, to help customers use their Microsoft investments as productively as possible.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Sales Execution

• Engages in conversations with customers to introduce how Unified Support could enable digital transformation areas that is aligned with the customer's industry in collaboration with the Account Teams and Services. Shares learning on digital transformation through seminars, workshops, webinars, and direct engagement.
• Collaborates with team members to discover new Unified Support opportunities. Drives incremental revenue growth through personal campaigns (e.g., portfolio analysis) or internal sources (e.g., Marketing). Collaborates with account teams, and services to track and qualify new Unified Support opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales process (MCEM) to determine the quality of the opportunity and whether to proceed.
• Identifies Unified Support opportunities to drive consumption and grow business with existing customers by initiating conversations, providing demos or quotes, and collaborating with internal teams (e.g., Technical Sales Professionals, Global Black Belts.
• Identifies customer business needs and technical readiness. Collaborates with internal teams, and services to propose prioritized solutions that align with customers' needs. Leverages the value propositions to communicate business impact of proposed solutions. Listens to customers to understand business outcomes.
• Develops an understanding of external stakeholders' mapping, including who the decision makers and influencers are. Participates with account teams (e.g., Account Executives) in communication with business or subject matter decision makers at the customer's business.
• Implements strategies to help accelerate the closing of deals in collaboration with other team members. Implements close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure.

Sales Excellence

• Collaborates with internal resources and leverages customer insights or industry knowledge. Contributes to exploring business and emerging opportunities to optimize the portfolio and support customer innovation.
• Reviews feedback report and coaches others on ensuring customer satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and Customer Success team.
• Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for accounts in the assigned territory.
• Collaborates with extended sales team, partners, and marketing to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business.
• Manages the end-to-end business of the assigned territory. Conducts forecasting for accounts and develops a portfolio and territory plan to drive intentional selling aligned with strategic priorities.
• Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry.

Qualifications

Required/Minimum Qualifications (RQs/MQs)

• 4+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 3+ years of technology-related sales or account management experience.

Additional or Preferred Qualifications:

• 7+ years of technology-related sales or account management experience.
• OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 4+ years of technology-related sales or account management experience
• 4+ years of solution sales or consulting services sales experience.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Key Responsibilities

1. Understand, research, and resolve internal and external application and systems issues.
2. Create, test, and verify installation/upgrade instructions for Applied Materials’ product releases.
3. Participate in product testing, documentation reviews, and user conferences.
4. Provide off-hours customer support via pager and cellular telephone as scheduled. Provide telephone coverage as scheduled.
5. Attend Applied Materials’ classes in designated product line and external classes for third-party software.
6. Provide on-going training to customers for technical and systems issues.
7. Deliver updates and reports to managers, partners and peers

Functional Knowledge

• Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

• Applies general knowledge of business developed through education or past experience

Leadership

• No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

• Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

• Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

• Exchanges straightforward information, asks questions and checks for understanding

Additional Job Description

Basic knowledge in UNIX programming, database and server Process Diagnostic and Control knowledge is preferred.

Who we are

Decathlon is an international sporting goods creator and retailer with more than 60 in-house brands, sold through more than 1650 stores in 50 countries. Decathlon Singapore is looking for enthusiastic and proactive Data Interns to join our data team and create data-driven solutions relating to retail analytics, consumer analytics and sports analytics. You can expect to hone your data analytics skills and develop your data analytics journey here with us in this sports & retail industry!

What you will do

• Process, clean, and verify the integrity of data used for analysis
• Work in multiple projects to provide analytics insights to different stakeholders to support business decisions
• Design automated tools and dashboards that are user-friendly
• Assist different business units with data queries with SQL
• Apply data analytics and machine learning algorithms to the sports & retail Industry

Time Period

• Able to commit minimally 6 months, with potential conversion to full-time employment
• Able to start June / July 2024 onwards
• Please note that this is a full time internship position. 

Who you are

• Sport enthusiast and actively practicing a sport!
• You take energy in everything that you do; you express vitality and take initiative on your assigned tasks
• Proficiency in Python and SQL is required
• Good communication skills. Comfortable with collaborating cross-functionally – with people from different levels, backgrounds and experiences.
• Experience or coursework in statistical modeling, econometrics, data analysis.
• Experience with Tableau will be an advantage
• Experience with Databricks and Airflow will be an advantage

• Opportunity to work in an international, sporty environment
• Staff discounts across all Decathlon brands

By applying, you consent to the collection, use and disclosure of your personal data in accordance with our Privacy Policy (https://www.decathlon.sg/s/privacy-policy).

Do you want to work with valuations in the biggest sovereign wealth fund in the world, together with highly skilled people in Oslo, Singapore, and New York? Do you want to join an Operations team that sits at the heart of the fund's core processes and pioneers the use of cloud technology and programming languages to find the most efficient way of supporting our investments? Then we have the job for you!

The Role
As the successful applicant you will be part of a team responsible for the daily valuation of fixed income and equity asset classes as well as overall net asset value for the fund. You will work closely with internal teams to implement and maintain robust operational processes supporting the management of the portfolio.
Norges Bank Investment Management has a performance culture, and we believe in delegation. You will be given the opportunity to excel and to make an impact. We would like someone to grow into this role and develop with the team. You will contribute to a good working relationship with internal teams to ensure requirements are captured and implemented, including the quarterly reporting to NBIM's leader group.

The position is in Singapore and will report to the Head of the Valuation Team. Some travel should be expected.

What you will do
This is a collaborative environment conducive to working on some of the following tasks:

• Developing, supporting, and managing the daily calculation of Net Asset Value, Performance, and analytics for the fund's portfolio of equity and fixed income instruments
• Working hands on with the overall market value of the fund and ongoing performance and attribution
• Follow-up external pricing providers to ensure best-market practice and efficient processes
• Contributing to the development of internal tools and models using the latest available technology including cloud-based services
• Championing and driving forward the development of the team's function with a focus on automation

What you need

• Minimum a Bacherlor's degree with strong academic records
• Previous experience from asset management is desirable but not a requirement.
• Technical skills in computer science, or an interest in developing new computer science skills, including Python, AWS, and SQL

Who you are

• International curious mindset with an eagerness to learn with an ability to manage multiple workstreams
• Analytical creativity and intellectual curiosity with a strong attention to detail
• Proactive and self-driven work style and a good team player
• Attracted to joining a diverse, collaborative, and results-driven team
• High level of integrity with an ability to learn and an ambition to excel
• Excellent collaboration and communication skills with proficiency in written and spoken English.

What we offer
Norges Bank Investment Management offers a rewarding, international fast-paced working environment, and the opportunity to play a role in safeguarding and building financial wealth for future generations as part of one of the world's largest funds. Norges Bank Investment Management has a performance culture that values the contribution of every individual and focuses on professional growth.
Our core values of excellence, innovation, integrity, and team spirit underpin our culture and how we operate across all our offices. We collaborate and share information within our organisation which consists of 37 nationalities. English is our common working language. Our organisation is grounded in trust, high ethical standards, a flat hierarchy, and diversity. We aim to increase the share of women to exceed or match the industry average across all functions.

Norges Bank Investment Management is committed to ensuring Equal Opportunities for all employees.

Contact details: Questions regarding the position may be directed to Daniel Olsson, Head of the Valuation Team.
Due to GDPR rules, we can only accept applications made via the online portal on www.nbim.no. Any application not sent via the portal will be disregarded.

Overview:

We are seeking a highly skilled Business Analyst with expertise in Transfer Agency (TA) and comprehensive knowledge of Local Unit Trust operations. The ideal candidate will play a pivotal role in the development and implementation of a Transfer Agency platform, leveraging platforms such as MFTA and Ikon.

Key Responsibilities:

• Serve as a Subject Matter Expert (SME) in Transfer Agency, guiding both the project team and clients through the platform development lifecycle.
• Analyze and document process flows, identifying opportunities for efficiency and innovation within TA operations.
• Collaborate closely with clients to ensure the platform meets their business needs, facilitating effective solution design and customization.
• Participate in the design and execution of testing phases, ensuring the platform's functionality aligns with client expectations and industry standards.

Qualifications:

• Proven expertise in Transfer Agency operations, with a strong understanding of Local Unit Trust processes.
• Experience with TA platforms, ideally MFTA and Ikon, is highly desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work effectively in a team, collaborating with both internal project teams and external clients.
• Strong project management skills, with the capability to lead initiatives and manage deadlines effectively.

• Responsible to collect business requirements and translate them into functional requirement specifications.
• Manage the SDLC of assigned projects from initialization to closure.
• Liaise with vendors to ensure successful software system delivery and technical feasibility.

Requirements:

• Degree in Computer Science or the equivalent
• At least 2 years of experience in software development and maintaining web and mobile applications.
• Proficient in frameworks such as Angular, Spring Boot and in Unix/Linux based environment.
• Strong knowledge in programming such as Java, JavaScript, Angular, Unix Shell Scripting and relational databases and related scripting such as Oracle, SQL, mySQL.
• Willing to take a contract role with a possibility of conversion to permanent.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

*Leader in Commodities*

An exciting opportunity has just come up with our client, now looking for a Technical Business Analyst to join their team.

You will be driving not just requirements gathering, supporting system development work but also heavily supporting BAU work.

Requirements:

• Technical foundation, with the ability to code
• Strong experience in a Business Analysis function
• Trading project experience, with an understanding on Commodities
• BAU experience and comfortable with troubleshooting, operations work

Click Apply!

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.

The Sales Business Analyst will be responsible for providing meaningful qualitative and quantitative research and insights to the Sales organization. Analysing internal data as well as monitoring external market trends, and form the basis of the value adding analysis for direct stakeholders.

The role requires the successful candidate to establish a good understanding of the projects, and product specific nuances within the Sales team and closely collaborate at the intersection between the product, regional- and segment focussed Sales Teams. Working on specific sales projects will be also part of the position. This role is reporting to the Manager Sales Projects & Product Analysis.

Job Description

• Be the main point of contact and resource for segment- and project-specific analysis topics within the Sales Team.
• Ensure a high-level data quality standard is followed related to internal sales data within our databases in terms of product specific entries.
• Develop and define revenue strategies for exploring new revenue opportunities together with Global Sales Operations.
• Utilize existing data (internal and external dataset) to provide analysis of projects and product specific key drivers and KPIs. Highlight positive and negative trends, and opportunities concerning sales and product specific KPIs. Provide deeper insights the individual product teams such as, but not limited to:
  • Territory analysis including market share and total addressable market
  • Customer level analysis (new business, cross-sell, churn)
  • Products, sports, and competition analysis
• Prepare product & project specific reports, dashboards, and analysis to assist Sales and management as required within the Sales organization.
• Provide Operational Support and coordinate specifically assigned projects that need to be supported by the Global Business Analyst Team.

Your profile:

• You have 3-5 years of sales and operations system experience.
• You bring knowledge of best practices in sales operations.
• You are highly proficient in using Salesforce and Qlik Sense.
• You have a strong working knowledge of Excel.
• You are passionate about Sportradar’s product and technology.
• You bring a spirit of collaboration across different teams and functions.

Our offer

• Working at Sportradar gives you a platform to gain international recognition for your expertise.
• This is a chance to work with industry experts to launch and build a career in one of the fastest-growing businesses in the digital sports environment and help us scale our operations.
• We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry.
• We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus.
• We support learning and self-development - our eAcademy offers a variety of courses in English to raise your skills.
• Our company benefits support your health and well-being and is matched by a salary and compensation package based on your experience.
• We talk sports every day and take the sporting spirit into our daily work.

If you think you’re up to the challenge, come and help us to grow, and innovate! 

 As Web Analyst, you contribute to digital profitable growth in the region, playing a critical role in optimizing the digital customer experience. You are responsible for full funnel behavioral analysis related to website traffic, user behavior, product performance, and sales performance across all owned digital transactional channels (.com & app). You track key metrics, generate reports, and identify trends to make data-driven recommendations for improving website functionality, user engagement, and conversion. You collaborate with cross-functional teams to implement strategies that enhance the overall online shopping experience, such as A/B testing, all with the goal of increasing revenue and profit. You are responsible for driving the behavior analytics competence within the e-com team, acting as an expert user of SQL querying and extracting data from DEP.

You have strong analytical and technical capabilities with a solid understanding of web analytics metrics and KPIs. You are skilled in data interpretation with an ability to translate complex data into actionable insights and recommendations. You are familiar with e-commerce best practices and principles, with an understanding of the total digital ecosystem. You are a clear communicator and work collaboratively with a cross-functional team to implement data-informed strategies and tests.

Key responsibilities

• Responsible for full funnel web analytics per market across all owned digital transactional channels (.com & app), by collecting and analyzing website performance data, traffic, conversion rates, bounce rates and user behavior to monitor trends and identify areas for improvement.
• Generate regular reports and dashboards, summarizing key findings and presenting actionable insights to the regional digital team and other stakeholders. You support in planning, execution, and drive evaluation of A/ B and multivariate testing to evaluate the impact of changes to the website, helping to optimize features, content, and user pathways for maximum conversion.
• You perform customer segmentation and cohort analysis to understand the behavior and preferences of different customer groups, including product performance and customer experience; implementing tagging and tracking solution to ensure accurate data collection and main data integrity across various digital platforms and channels.
• Expert user for SQL and data enablement platform, point of contact for the global teams and regional digital team during data transformation and leads upskilling of the regional digital team.
• Collaborate with customer activation and marketing team, ecommerce leads, and experience leads in tracking the effectiveness of online campaigns, ROAS, performance of products and categories and customer behavior, recommending executional adjustments to improve sales, inventory management, and develop best practices.