Working Location: Tuas
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Working Location: Jurong
Working Days : 5 Days ( Mon- Fri)
Working Hours: 8am-5pm

Salary: $2600 - $2700

Job Description

• Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.
• Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
• Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.
• Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

Position Responsibilities and Functions

• Provide first/second level contact and problem resolution for customer issues.
• Work with Third Party Vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
• Should have basic knowledge of Mac operating system, to support Apple pc users.
• Install, upgrade, support and troubleshoot for printers, computer hardware.
• Performs general preventative maintenance tasks on computers, laptops, printers.
• Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
• Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
• This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.

Qualifications and Skills

• Bachelor Degree or equivalent in Computer Science or related field.
• CompTIA A+, Microsoft Certified Professional (MCP) or better.
• 1-2 years’ experience in Windows Desktop support.
• Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
• Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
• Proven analytical, troubleshooting and problem solving skills.
• Willing to work off-hours and weekends when required for projects or emergency support.

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

about the company

A leading regional bank with a strong presence in the APAC market. It has an approved new headcount in their Credit Risk department.

about the job

• Evaluate intricate financial data, projections, and analyze industry and country-specific risks, providing concise summaries
• Demonstrate strong written and verbal communication skills to effectively convey complex credit structures and borrower profiles
• Enhance the quality and timeliness of documents, ensuring alignment with risk tolerance, policies, and procedures, while identifying key risks and mitigation strategies
• Present clear credit recommendations to the credit committee
• Submit credit proposals promptly within prescribed deadlines for approval by Credit Committees
• Maintain objectiveness in presenting credit risk management information to Credit Committees
• Review rating model inputs for accuracy, consistency, and relevance to assign Risk Ratings effectively
• Independently oversee and monitor critical elements of the credit process and timely escalation of credit risk issues and generate risk mitigation solutions
• Make sure documentation complies with credit procedures and bank policy
• Manage and review routine documentation for existing and new credit portfolios
• Establish and maintain a comprehensive database for managing security and collateral
• Prepare periodic and management information reports for the department

about the manager/team

Reporting to the Head of Credit Risk, you’ll be part of a dynamic team with good teamwork and working culture.

skills and experience required

• Bachelor degree with at least 4-8 years of experience in commercial and corporate banking credit analysis, credit risk and credit admin/ willingness to pick up credit admin
• Knowledge of banking products such as trade finance, bilateral, syndicated loans, and treasury etc

To apply online please use the 'apply' function, alternatively you may contact Judy at judy.low[@]randstad.com.sg or drop me a message on LinkedIn at https://www.linkedin.com/in/judy-low-bb09619a

(EA: 94C3609/ R22110790)

What you'll do:

As a Senior Analyst/Analyst in Liquidity Management, your role will be multifaceted. You will be responsible for supporting and providing analysis in FTP Business & Behavioural Model, ensuring accurate data reconciliation relating to ALM/Liquidity. Your involvement in group projects will allow you to showcase your knowledge of FTP/Liquidity. Additionally, you will assist in management reporting, utilising your competence in data extraction tools and your exposure to ALM and Liquidity systems.

* Support and provide analysis in FTP Business & Behavioural Model

* Provide support for Data reconciliation relating to ALM/Liquidity

* Involve in Group projects which involve FTP/Liquidity

* Assist support in management reporting

* Demonstrate competence in data extraction tools

* Show exposure to ALM and Liquidity systems

What you bring:

The ideal candidate for the Senior Analyst/Analyst role will bring a wealth of knowledge and skills. You should have basic knowledge of SQL and competence in using data extraction tools. Exposure to ALM and Liquidity systems is essential. A diploma or degree in Mathematics, Statistics, Finance, Business or Economics is preferred. Your strong quantitative and analytical skills will be put to good use, as well as your understanding of banking products and finance concepts.

* Basic Knowledge of SQL

* Competence in data extraction tool

* Exposure to ALM and Liquidity systems

* Diploma / Degree in Mathematics, Statistics, Finance, Business or Economics preferred

* Strong quantitative and analytical skills

* Good understanding of banking products and finance concepts

What sets this company apart:

This company prides itself on its commitment to professional development and inclusive culture. They offer flexible working opportunities and generous pensions contributions. Their supportive leadership encourages growth and learning within the organisation.

What's next:

Ready for an exciting new challenge? Apply now!

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R22107048 Eileen Tham

Contract: 12 months

Location: Bendemeer

Responsibilities

• Assist in processing of entry approval housing verifications.
• Conduct verifications of documents including tenancy contracts.
• Attend to public enquiries via phone or email on processing related issues on entry approval for housing verification process
• Independently see through ad-hoc assignments which may include compilation of data sets or data reporting
• Conduct preliminary assessment for applications with unique circumstances and propose appropriate course of actions

Requirements

• Proficient in Microsoft Office - Excel & Outlook
• Strong writing and communication (verbal & written) dkilld
• Team player

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Job Description:

• Perform functional and aesthetic inspection of aircraft cabin interiors.

• Document any defects, perform troubleshooting and carry out rectification.

• Support cabin modification, retrofitting and component repair tasks.

• Any other duties as assigned by the supervisor

Requirements:

• NITEC / Higher NITEC, preferably in an Engineering discipline

• At least minimum 2 years of relevant aircraft cabin maintenance experience

• Able to work flexible hours, including weekends and public holidays (rotating shift hours)

Your mission: 

• Communicating with Wise's business customers and helping them over the phone and via email whilst forming valuable, long-lasting relationships. 

• Collaborating internally with operational and product teams to make sure that we are providing the best service and custom solutions for our business customers.

The role will give you the opportunity to:

• Be a Problem Solver: With a customers-first mindset and empathy, enable a smooth customer experience for our business customers

• Go above and beyond the call of duty: work with less supervision and solve complex problems by working with other teams

• Grow through mentoring and side projects with other teams, developing your skills and figuring out how to have a big impact on our customers

• Work with Empowerment - at Wise you get in what you put out so you’ll need to take the initiative when it comes to your career progression

• Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
• Familiarity with Risk data and good knowledge of data discovery and lineage between data tables in ADA will be a plus
• Maintain robust communication among all the stakeholders to ensure proper coordination and delivery of tasks and activities 
• Maintains all required documentation related to data flow, the design and process changes to a high standard for audit readiness 
• Adept at juggling between tight timelines, limited resources, and multiple deliverables. Able to anticipate needs and problems to ensure successful and timely delivery of projects and initiatives
• Participate in various workshops from BU initiatives
• Perform other duties and responsibilities, as assigned

• Contribute to projects / initiatives, starting from Requirements Gathering, Design, Solutioning, Functional Specs review to User Acceptance Testing and Live Verification. 
• Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling. 
• Works in close collaboration with various Workstreams, UX Designer and Tech counterparts to elicit business requirements, supports the design and conceptualization of new requirements and visualisation, analyse all possible scenarios, and articulates impacts and risks, as identified, ensure consistent use and implementation of processes.
• Review requirements to ensure alignment to design principles and information architecture.
• Attend to user stories/requirements and work with Tech partners on solutioning and implementation based on prioritisation.
• Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines.
• Review solution proposal from Tech team and provide effective challenge and counter proposal
• Bilingual with proficiency in Mandarin preferred to liaise with Mandarin speaking clients.

• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Do you have a customer-first mindset and love playing Kahoot!? Then, this could be an exciting opportunity for you!

We're seeking a Sales Support Specialist to join our APAC sales team in our brand-new office spaces in Singapore! In this role, you'll respond to customer inquiries and processing orders. You'll play a crucial role in ensuring smooth sales operations and customer satisfaction.

If you're ready to join us in making learning awesome and support Kahoot!'s customers, we strongly encourage you to apply!

About Kahoot!

The Kahoot! Group is on a mission to make learning awesome! We want to empower everyone, including children, students, and employees to unlock their full learning potential. Our Kahoot! learning platform makes it easy for any individual or corporation to create, share, and host learning sessions that drive compelling engagement.

Launched in 2013, Kahoot!'s vision is to build the leading learning platform in the world. Since launch, Kahoot! has hosted hundreds of millions of learning sessions with more than 10 billion participants (non-unique) in more than 200 countries and regions. The Kahoot! Group includes Clever, the leading US K-12 EdTech learning platform, together with the learning apps DragonBox, Poio, Drops, Actimo, Motimate, and Whiteboard.fi.

The Kahoot! Group is headquartered in Oslo, Norway, with offices in the US, the UK, France, Finland, Estonia, Denmark, Spain and Poland. To learn more, visit us at kahoot.com, and let's play!

Our K!rew

At the Kahoot! Group we champion a positive culture of collaborative learning and innovation. With a global team of more than 500 employees representing over 50 different nationalities, we're a diverse and fun bunch of people! We collaborate across all of our teams to find creative solutions to our challenges, celebrate our wins together, and help each other learn something new every day. We are driven by our mission and guided by our values: playful, curious and inclusive.

If you talk to anyone working in the Kahoot! Group, they will tell you that one of the greatest perks is being able to see how the work you do puts a smile on the face of kids, teachers and learners all around the world.

We are looking for someone with the following qualifications:

• Proven work experience as a Sales support specialist or Sales support associate
• Experience with managing and using customer support systems such as Zendesk or Hubspot  is not a requirement, but it is definitely a strength that we’d value.
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Experience in handling customer complaints proactively.
• Fluent in English or native English speaking; excellent English writing skills.
• Has a customer-first mindset.
• Energetic, driven, open to change. 
• Self-starter, troubleshooter, reliable and trustworthy.
• Works well under pressure and keeps their head cool when workload increases.

Main duties

As our next Sales Support Specialist, you will be responsible for the following tasks:

• Handle priority support tickets from customers who qualify for premium support. 
• Manage billing questions, review pending orders and specific customers requests in regards to their subscriptions. 
• Providing troubleshooting assistance for customer orders, account statuses and relevant problems
• Assist channel partners and provisioning of licenses
• Have extensive knowledge of our products and stay in the loop with all updates. Both the platform and the app as well as any additional paid features. 
• Provide information to the product teams on possible improvements based upon customer feedback.
• Contact with customers will primarily occur via email, but video and phone support might be required. 
• Collaborate with account managers, stay updated on product launches, and suggest sales process improvements.

The Sales Support Specialist's duties include other duties reasonably associated with the position. The Employer may change the duties as required from time to time.

You can look forward to enjoying the following benefits:

• Company Laptop
• Mobile phone subscription
• Annual Leave: Paid vacation days to recharge and relax
• Options for remote work or flexible hours to accommodate personal needs
• Opportunities for training and skill enhancement to foster career growth

On top of that, you will be able to see how the work you do puts a smile on the face of kids, teachers, and learners all around the world. It doesn't get better than that! :)

Please submit your application by November 14th. We look forward to hearing from you!

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job purpose:

The goal of Family Life Group is to nurture a family-friendly society by strengthening family resilience through all stages of life, and to support families to overcome early risks and challenges to family relationships. The successful candidate will be supporting the development of operational and engagement strategies for the Family Life Group under the Ops Planning and Transformation (OPT) division.

Job duties:

• Assist in developing and executing engagement strategy on new focal areas with cross-cutting priorities within Family Life Group
• Support in identifying and engaging key stakeholders and opinion leaders on new focal areas
• Develop engagement toolkits and levers to engage different stakeholders (e.g. religious organizations, Social Service Agencies, corporates)
• Develop stakeholder mapping/tiering to guide customized engagement efforts
• Basic Research Support: Assist in conducting desktop scans and basic research activities (e.g. create online survey form) to gather relevant information and insights for operational planning and transformation initiatives within the Family Life Group
• Data Analysis and Reporting: Using Microsoft or other tools to collect, analyze, and present data from basic research activities to support decision-making and identify areas for improvement
• Project Support: Ensure progress coordination, documentation and tracking of key research and transformation initiatives. Ensure alignment with project requirements and timeline
• Admin and Logistics Support: Prepare for meetings (e.g. assist in obtaining agenda materials), support collation of info/responses/inputs across teams, logistics support for workplan/engagement sessions (e.g. booking venues, coordinating refreshments, collating attendance/feedback, printing materials etc.)
• Documentation and Knowledge Management (KM): Contribute to the development and maintenance of KM within OPT. This includes developing and maintaining an organized archive of operational planning materials.

Requirements:

• Degree in any field
• At least 1 year of research support, project support and data management experience
• Experience in managing stakeholders

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

https://go.persolkelly.com/job/apply/9616

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R22108817 Lin JingYuan

We are seeking a motivated and detail-oriented individual to join our team as a Dormitory Supervisor cum Store man. The ideal candidate will be responsible for overseeing inventory management, warehouse operations, stock control, team management, and communication within the dormitory facility.

Key Responsibilities:

• Enforce dormitory rules
• Arrange and allocates rooms for the internal and sub-contractors' workers
• Prepare and maintain all the check in and check out record in the system
• Liaise with HQ and Site for dormitory related matters.
• Attend to company request and handle workers’ problems
• To conduct random room inspections to check on general upkeep and also to verify that only authorized persons reside in the units
• Perform joint inspection for taking over of non-renewal units and handing over of new tenancy units
• Responsible for the all the administration related matters in dormitory
• Maintain accurate inventory records e.g. in and out reporting and perform regular stock checks.
• Organize storage areas to ensure accessibility and neatness.

Requirements:

• Min 1 year experience in dormitory management
• Good interpersonal, communication and leadership skills.
• Alert and possess good observational skills.
• Experience in the Security Industry will be an advantage.
• Seniors and Retirees are welcome to apply.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR

• Opportunity to participate in projects across various technology
• Engagement with senior business stakeholders

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 30 years. With rapid expansion plan, they are now looking for an IT Service Delivery Specialist / IT Business Analyst / IT Project Specialist to be part of their team.

About the job

Your responsibility involves:

• Service Management: Monitor and manage IT service delivery, ensuring services meet established KPIs and SLAs.
• Incident Resolution: Act as the primary contact for incidents and service requests, coordinating responses and resolutions while managing stakeholder expectations.
• Process Improvement: Identify areas for improvement in service delivery processes and recommend enhancements to increase efficiency and effectiveness.
• Stakeholder Collaboration: Work closely with cross-functional teams, including IT support, business units, and external vendors, to ensure seamless service delivery.
• Assisting the project manager to lead project implementation which includes ensuring project adheres to schedule, timeline and risk management
• Maintaining prompt communication and timely reports to business stakeholders on project status while monitoring project progress on issues such as quality, costs, planning and resources.

Skills and experience required

As a successful applicant, you will have at least 3 years of experience in IT Service Management / business engagement / external vendor or IT project management.

Whats on offer

This is an excellent opportunity to join a leading end user environment with exposure to business stakeholder management. You will get the opportunity to lead high value projects with exposure across various technologies.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gWTJtzuR (EA: 94C3609/ R1219669)

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 500 builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for an amazingly well-rounded Operations Analyst to join us in growing our business of our FinTech Product the “Sleek Business Account” in Singapore. You will be responsible for ensuring the efficiency of business operations as well as assisting in setting strategic goals for the future eg., Customer Activation, MAU Growth, Growing Customer Base & Average Revenue Per User (ARPU).

You will have a passion for understanding business owners, and an ability to creatively articulate the problems that keep them up at night. You will be skilled in translating these deep client insights into attractive solutions, compelling calls to action, and ultimately stunning business results. You should have excellent customer relationships and communications skills, have a flair for marketing, and love to problem-solve and think on your feet. You will be an enthusiastic team player, excited about the role you can play in growing Sleek’s Fintech offerings to be trusted and well-loved solutions for entrepreneurs and business owners in Singapore and beyond.

Position Duties

• Support ongoing operations to manage & enhance Sleek’s FinTech Product “The Sleek Business Account (SBA)”
• Assist the FinTech Lead in ongoing Project Management with Compliance/Operations/Product & Tech teams to ensure customer centricity; maintain internal project management tools (RAID logs etc)
• Own & document product requirements for ongoing enhancements & track their delivery with Product/Tech Teams
• Track customer feedback/ issues & manage triage with Product/Tech & FinTech partners
• Perform market research to ensure SBA’s competitiveness in Singapore
• Own weekly reporting on customer onboarded, transactions, revenues & MAU’s
• Support reconciliation & transactional operations
• Support FinTech Lead on running quarterly Voice of Customer (VoC) panels to achieve user growth

• Bachelor's Degree in Banking/Finance/Engineering or similar
• At least 3 years of relevant experience in Banking/Financial Services/FinTech or Consulting Space
• Knowledge of B2B payments/ FinTech industry/ Financial operation is an added advantage
• Excellent interpersonal & communication skills
• Existing Financial operations experience (reconciliation, data analyst)
• Existing Project Management or Agile experience (requirements documentation, sprint cadence)
• Detail oriented; able to quickly analyze large volumes of data via Excel/Google Sheets and present analysis in a coherent manner
• Able to commence immediately/ within short notice period

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Performance Bonus
• Work From Home
• Flexi Health Care

We’re looking for a Payment Operations Analyst who is passionate about our mission of Money Without Borders to partner with our payment product teams to help drive data-driven and innovative growth decisions while helping to make our payment systems smoother and more efficient. 

As a Payment Operations Analyst, you'll be driving our analytics efforts in the Payment Operations product team that balances the work between making our payment rails frictionless, borderless and enabling a smooth customer payment experience. You’ll also be a part of a wider team of over 100 Analysts! You’ll get to collaborate on cross-team projects, develop technical skills and bring ideas about how we can improve analytics across Wise. 

Most importantly, you’ll collaborate closely with your product managers, designers and engineers to bring your insights into real change for our customers and help drive our mission! 

Your mission:

At Wise our mission is Money Without Borders - instant, convenient, transparent and eventually free. Whether our customers are sending money to another country, spending money abroad, or making and receiving international business payments, Wise is on a mission to make their lives easier and save them money. 

Here’s how you’ll be contributing to the Payment Operations team:

• You’ll expose the vast data on our processes to the product teams across Wise in a meaningful and actionable way in which people can proactively access the information without friction or need for analyst assistance

• Proactively contribute to, own, create, track key metrics and results  for your product team, keeping them accountable throughout the quarter

• Support senior analysts by conducting research, preparing reports, and visualisations

• Work with operational leadership in coming up with new features for automating and reducing our workload, preventing our financial risks and overall making our customer experience smoother

• Building the framework for managing risk, customer and payment agent experience

• Drive the discovery phase by scoping new opportunities and suggesting initiatives on Payment Operations through meaningful insights

• The role requires collaboration with Product, Engineers and Operations Team

This role will give you the opportunity to: 

• Be part of a positive change in the world. We’re fixing a broken, greedy system, and putting people and businesses in control of their money

• Create value from extensive datasets. We have millions of customers, a global set of payment infrastructure and a complex product that customers can use in different ways. There is a tonne of value left to unlock from this data!

• Influence the team’s direction. Analysts at Wise enable data-driven decision making and have a large impact by helping their teams to decide what to work on.

• Learn from a global network of professionals. We have a large, diverse team of analysts, data scientists and product managers that you will work with and learn from.​​​​​​

Main Responsibilities

• Responsible for build activities to design, implement, and maintain core solutions within SAP systems and with other enterprise applications in Finance domain in TR APAC.
• Require a deep knowledge of SAP Finance and Controlling, as well as a strong grasp of enterprise architecture and integration principles.
• Support on demand assessment and analyze the impact of new solutions on Business and IT processes.
• Focus on project activities which include planning, effort estimate (internal / external resources), alignment with business leads and key stakeholders, key users, proper communication as well as hands-on work such as solution design, configuration, training, testing activities management, cutover and hyper care.
• Manage D2E (Demands to Enhancements) and ensure the quality of deliverables.
• Lead and drive small and medium-size enhancements for SAP changes, group initiatives, group/Zone application (eg. Group P&L Revamp, Readsoft, CONCUR, MyMarket, Anaplan, Winshuttle etc) and cross function and integration projects
• Work as Level 3 Support to resolve incidents within defined SLA if required.
• Work with SAP Support partner to identify recurring issues and resolve at root cause level.
• Document and transfer knowledge to business on how to resolve recurring issues.
• Coordinate the different actors involved in the project/demands/incidents, from IT to Business.
• Create a positive value-added relationship with all stakeholders.

Qualifications & Experience

• Bachelor’s Degree in Computer Science, Information Systems or relevant fields.
• Minimum 5 – 8 years of experience in SAP end to end implementation, integration and cross services.
• Strong functional and technical experience of SAP FICO and strong understanding of integration with SAP-SD and MM.
• Strong understanding of SAP products and services, including SAP ERP, SRM, SAP related tools and integration with other applications (HIP, API).
• Ability to manage prioritization and multiple priorities.
• Ability to work effectively with people in different zones/cultures.
• Excellent problem-solving capabilities with strong communication skills and teamwork.
• Self-motivation, ownership, driving tasks.
• Proactive, problem solver and influencing skills.
• Ability to listen/decode business needs.
• Ability to handle multiple tasks independently.
• Ability to work within stringent deadlines.
• Excellent communication skills.

The Business Analyst/Project Manager role in corporate technology is a critical function. The team is responsible for requirements documentation, project delivery, program management, domain knowledge, and collaboration with all teams involved in the software development lifecycle. The team covers all post-trade support including all middle office and back office functions: trade capture, position keeping, operations, treasury, finance, compliance, human resources, investor relations, procurement, etc. This particular role will be focused heavily on Regulatory reporting and compliance leading the MAS and supporting the MIFID reporting efforts.

Principal Responsibilities

• Project delivery of corporate technology-sponsored and business-driven projects
• Develop and document business requirements for regulatory initiatives including understanding the regulations and documentation of the interpretation and rules associated with the implementation
• Collaborate with stakeholders to gather, document, and analyse business requirements related to MAS reporting and develop technical solutions accordingly.
• Data analysis on specific requirements for technology projects
• Communication of requirements to development and testing teams
• Developing and enforcing project governance for various initiatives and ensuring consistent communication with stakeholders.
• Prepare comprehensive documentation, including functional and technical specifications,test plans, data dictionaries, and user guides.

Qualifications/Skills Required

• 7+ years of hands on experience with business analysis in financial services
• 3+ years of experience in regulatory reporting space (MAS experience a plus)
• Proven track record of hands-on project delivery experience across the SDLC at an Investment Bank, Software Vendor, Exchange or ATS, or Buy Side Firm
• Experience with development methodologies including waterfall or agile
• Experience coordinating projects across multiple teams / functional areas
• Ability to communicate at detailed levels to development teams and users and executive updates to senior stakeholders.
• Excellent attention to detail, with the ability to identify discrepancies, trends,and potential reporting issues
• Strong analytical and problem-solving skills, with the ability to analyze complex data sets and propose innovative solutions
• Ability to thrive in a dynamic, fast-paced environment with an independent/self-starter work ethic

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg.R1871815 (Saravanan)

Responsibilities

• Engage in daily interaction with Petrochemical traders, analysts and external professionals (e.g. data providers/news agencies/analysts and traders in the industry) to identify market drivers and opportunities.
• Maintain information and develop models to provide dynamic analyses of physical demand/supply balances for the key petrochemical products, including plants information, runs, trade flows, tenders and inventories. Focus products include PTA, PX, PP, PE, Naphtha and LPG.
• Stay on top of maintenance schedules for refineries, crackers, petrochemical plants (mainly for aromatics, olefins, and the related derivatives, etc), shipping and other market drivers.
• Develop weekly market reports addressing margins, spreads, forward markets, plants information, and the views about the main market drivers.
• Conduct China macro research and update trading bench on macro events that can shape the balances.
• Backtest trade strategies and provide trading ideas based off fundamental research to the trading bench.
• Ad-hoc analysis on events that affect the oil and petrochemicals space.

Requirements

• Minimum Degree, preferably in Statistics, Mathematics, Chemical Engineering, Financial Engineering.
• Possess strong analytical and communication skills.
• Highly proficient in Excel and other Microsoft applications.
• A good team player who is able to work independently.
• Hardworking and willing to learn.
• Knwoledge in Petrochemical market is an added advantage.
• Able to speak, read and write reports in both English and Chinese languages due to strong presence in Chinese markets and frequent liaison with Chinese counterparts.

Responsibilities

• Perform various real estate market research such as rent/buy/sell in region (e.g. South East Asia, South Asia and Oceania).
• Perform periodic monitoring of real estate market information.
• Real estate market data gathering and prepare analysis and insights.
• Support existing/on-going/potential project follow-ups and monitoring.
• Liaise with sales teams on various activities such as documentation and communication.
• Provide administrative support to real estate team.

Requirements

• Bachelor's degree in Business Administration, Economics or other related disciplines
• 3-5 years of experience in the real estate or financial industry.
• Possess experience in data analysis
• Strong communication skills
• Proficient in Microsoft Office.
• Able to work under pressure and fast paced environment.

We apologize that only shortlisted candidates will be contacted. Thank you.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1653100 (Goh Jia Zhen Crystal)

Job Responsibilities:

Business Analyst - Process Design:

• Conduct As-Is business analysis on current operations, to identify issues and pinpoint areas for potential improvement.
• Collaborate with operational users, ensuring the accurate, comprehensive, and unambiguous capture of operation requirements.
• Facilitate traceability and alignment with existing system functionality.
• Propose alternative solutions, leveraging best practices and industry standards to meet or enhance desired objectives.
• Act as a consultant, encouraging operational teams to think creatively for innovative solutions to existing challenges.
• Support operations in implementing cost-effective and practical solutions aligned with their digital strategies.
• Collaborate with business and IT stakeholders, as well as end-users, to clarify requirements and prepare detailed user stories/functional specification documents for software product development.
• Construct comprehensive business requirement documents that are easily understood by both business and technology teams.

PMO job duties include:

• Take charge of project planning, execution, and monitoring, collaborating closely with internal and Head Office stakeholders.
• Develop reports and presentations to effectively communicate updates and project progress.
• Lead and facilitate discussions and meetings with proficiency.
• Cultivate and strengthen professional relationships with stakeholders, including vendors.
• Track all project deliverables, identify dependencies, risks and issues and escalate to the project manager.
• Provide regular updates to the project manager and managements

Job Requirements:

• Minimum 5 years of relevant experience within a related banking processing operation support/business analyst function
• Experience with application development/systems implementation and improvement in banking domain
• Lead the requirement definition by interviewing end users
• Strong numerical, analytical, critical thinking and problem-solving skills
• Excellent client-facing, strong & effective communication skills, good interpersonal skills
• Good command of English Language – listening, writing and speaking
• Fluent in Japanese (speaking, writing and reading) as this role supports Japanese clients
• Proven record of PMO/business analysis experience in system implementation projects in Banking domain
• Knowledge of ISO20022 payment standard and SWIFT messages

To apply, please visit www.gmprecruit.com and search for Job Reference: 23918

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

about the role

• Liase with internal stakeholder to understand their business needs and source for technological solutions to meet the needs
• Collaborate with cross-functional teams to assess, recommend, and implement system upgrades or replacements to optimize banking operations
• Pre-empt and escalate any risks/ issues to management committee in a timely manner
• Provide tactical solution to business in case of tight timelines and collaborate with different stake holders to provide strategic solutions
• Project manager on the different topics allocated, manage end-to-end project on scoping, execution, testing and production.
• Liaising and coordinating with vendors regularly and ensuring quality controls for the deliverables are met
• Assist with user reported first level software and hardware issues
• Preparing project documentation conforming to standards and procedures

skills and experience required

• Proven relevant experience in the banking industry
• Build a strong project culture on reporting, stakeholder management
• Good knowledge of core banking products and banking operations (preferred experience in loan products within the banking sector)
• Good communication and interpersonal skills

To apply online please use the apply function, alternatively you may contact Chloe Chen at chloe.chen(@)randstad.com.sg. (EA: 94C3609 /R1768253)

One of our Banking Clients is looking for Ops Analyst (Collateral Management) to join them.

Highly convertible!!!

Job Responsibilities:

• Monitor and ensure margin settlements.
• Process and settle cash and non-cash collaterals accurately and promptly.
• Monitor clients' and affiliates' exposure and process margin calls before settlement cut-off.
• Collaborate with clients and internal stakeholders to resolve issues.
• Identify anomalies and ensure timely issue resolution.
• Generate management reports.
• Participate in technology enhancement initiatives and projects.
• Maintain strong relationships with clients and internal stakeholders.

Qualifications:

• Bachelor's Degree or equivalent
• Atleast 4 years or relevant experience Exchange Traded Derivatives, Fixed Income, OTC Derivatives, and Prime Financing.
• Demonstrates a commitment to introducing fresh ideas to teams to foster innovation and unique problem-solving.
• Excels in collaborating among diverse perspectives to determine optimal paths forward.
• Proficient in engaging with a broad range of clients to comprehend future business requirements and is committed to continuous learning.
• Dedicated to challenging conventional norms and advocating for positive change.
• Actively participates in and drives collaborative efforts to enhance tools, technology, and work methodologies to better serve a changing client base.
• Recognizes the value of diversity to reflect, connect, and address the diverse needs of clients and employees worldwide.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Job Description & Requirements

• To do Cyber Threat Intelligence & end-to-end Incident Response including triage processes, determination of criticality, remediation activities, and post-mortem assessment and recommendation.
• To develop, refine and maintain processes, procedures & Playbooks
• To Refine and develop cybersecurity dashboard to continuously improve security situational awareness.
• To provide accurate escalation of potential security incidents in line with documented processes.
• To Detect and identify inconsistencies or pattern that could indicate sophisticated cyber-attacks, ensure incident handling process are being handled from detection to remediation.

Job Description & Requirements

Identifying and resolving technical issues; support day to day operations

• Provide operational end-user support like shakedown, monitoring the availability of the applications, deployment, system health check, etc

• Attend to incidents and problem resolution within stipulated SLA

• Maintaining and updating technical documents and procedures

• Work with the vendor like Microsoft, IBM for upgrades/issues/analysis

• Interface with different stakeholders in the project (security team, customers, infra and application teams)