About Giftano

Giftano is an online gift shop with a wide selection of premium handpicked gifts such as unique experiences, beautiful flowers, your favourite gift cards, luxurious hampers and many other thoughtful gifts perfect for any occasion. All gifts come with your own personalised greeting card and free shipping.

Giftano offers a super easy to use search tool to help you find gifts for that special someone. Users can find gifts based on occasion, category or based on whom they are buying for. It also offers one of the most universal gifting options out there with its own Giftano Card which allows the recipient to choose from any of the long list of brands and gifts listed on its website. Gifting made easy!

Looking to launch your career in e-commerce? We are a fast growing e-commerce company looking for new talent to join our amazing operations team. As the Customer Support Intern, you will learn the valuable ins and outs of the day-to-day logistics in the fast growing e-commerce vertical. Located near Boat Quay surrounding 3 MRT stations, Giftano was created to assist making the world a bit more generous, and today we are the leading online consumer gifting platform in Singapore.

If you are interested in being a key part of our growth engine and a key member of our team, this would be the role for you, so apply today!

Main Tasks

● Support the Operations Coordinator in the day-to-day duties such as:

○ Managing accurate entry and processing of all orders received

○ Planning and coordinating product delivery activities to ensure accurate and timely deliveries to customers

○ Manage customer order fulfillment and handling customers’ enquiries in a timely and professional manner

● Inventory management:

○ Ensure accuracy in stocktaking

○ Ensure proper replenishment of gift cards and other inventory for timely distribution to our partners and consumers

○ Preparation of stock reports for inventory review

● Work closely with merchants to ensure all product information such as pricing, description, product image, and inventory are up to date and available-to-sell

● Collaborate with internal teams (e.g. sales, marketing) to address customers’ issues

● Act as the point of contact for escalated issues from our clients as appropriate

● Provide support in any other administrative tasks in other department as required

Requirements

● Customer success enthusiast – You are the type of individual who enjoys putting your skills to use while helping people solve problems. You believe that giving our customers, merchants and partners the best user experience & service can bring success to the business, with passion in customer service that involves mainly email handling and calls

● Highly diligent doer, conscientious, punctual and great attention to detail

● A professional disposition and positive attitude

● Excellent command of English both oral and written with customer service skills

● Attentive and always ready to learn from your experienced managers

● Ability to multitask, prioritize and manage time effectively

● Skilled in Excel and MS Office / Google Suite

● Computer savvy and digital native

What's more?

● Young, vibrant team (Gen Zs and Millennials here!)

● Cozy office in luxurious co-working space

● Free flow of coffee and stocked pantry

● Bi-weekly team lunches and activities

The Senior Business Analyst will perform the business analysis activities related to Core Banking platforms, Corporate actions processing, payments, and reconciliation systems of International Wealth Management activity in Europe and in Asia.

Job Description:

• The Business Analyst works on banking projects including Core Banking Platforms, Corporate Actions, Settlements and Payments, and Reconciliation systems. Transversal topics involving other domains, with an impact on the Core Banking platform.
• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Documents, Use Cases, Screen and Interface designs, Business process designs
• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Strong analytical and product management skills required, including a thorough understanding of interpreting customer business needs and translating them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, of managers, subject matter experts, and technical teams.
• Serves as the conduit between the customer community and the technology teams through which requirements flow.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams, and support teams

Job Requirements:

• Bachelor’s Degree or equivalent experience required
• At least 8 years of Working experience in core banking systems such as Olympic, Midas or Transact
• An experienced Business Analyst in the Banking industries
• Strong knowledge of transaction capture, settlement, and accounting booking
• Expert knowledge of financial products and their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities, Mutual Funds)
• Experience in AS400 is also a plus but not mandatory
• Strong proficiency with PowerPoint, Excel, Word, Visio, and SQL Scripts
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)
• Excellent communication skills in English, both oral and written
• Singapore Citizens are highly preferred

If you are keen to explore this opportunity further, please send a copy of your updated CV to [email protected]

We wish to inform that only suitable and shortlisted candidates will be notified.

#WealthManagement #PrivateBanking #BusinessAnalysis #BusinessAnalyst #WealthManagement #CoreBanking #BankingOperations #AntaesAsia #SingaporeJobs #FinTech #BankingIT #Banking

Main Scope & Responsibilities:

Scope of project(s)

• Core Banking Platform, Corporate Actions, Settlements and Payments, Reconciliation systems
• Transversal topics involving other domains, with an impact on Core Banking platform.

Responsibilities and skills required:

• Proactively communicate and collaborate with external and internal third parties to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, Screen and Interface designs, Business process designs
• Define requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis.
• Drive and challenge business units on their assumptions of how they will successfully execute their plans
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, subject matter experts and technical teams.
• Serves as the conduit between the customer community and the technology teams through which requirements flow.
• Develop requirements specifications according to standard templates & methodology
• Collaborate with the team’s experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Be the liaison between the business units, technology teams and support teams.

SPECIFIC SKILLS

At least 7 years of experience in :

Working experience in core banking systems such as Olympic, Midas or Transact is preferred.

• Banking Industry, as a Business Analyst
• Core Banking processes and features:

1. Strong knowledge of transaction capture, settlement and accounting booking
2. Expert knowledge of financial products and on their underlying (Securities, Payments, Money Markets, Foreign Exchange, Credit, Derivatives and Structured Products, Commodities, Mutual Funds)
3. Experience in AS400 is also a plus but not mandatory;

• Excellent communication skills in English, both oral and written.
• Strong proficiency with Powerpoint, Excel, Word, Visio, and SQL Scripts
• Familiar with project management tools as well as issue and release management, production and support (JIRA, Service Now, PPM tools, etc)

Our client, a leading international investment bank, is looking for a data BA for their product controller team to ensure critical securities modeling and pricing data is accurate, complete, and scalable.

Responsibilities:

• Collaborate with traders, strategists, and other operations professionals to actively resolve data exceptions, delve into technical issues to investigate and fix complex problems involving multiple teams and vendors, and work with business partners to analyze and implement solutions for new business reference data requirements
• Collaborate with a team of global product experts to utilize knowledge in resolving comprehensive reference data issues involving multiple stakeholders across diverse teams and divisions
• Demonstrate attention to detail and ability to understand all aspects of product and pricing reference data, and interpret their attributes to all downstream systems reliant on these attributes
• Build strong and effective relationships with critical vendors providing reference data to improve their controls and deliver the best product possible to the company
• Suggest ideas for process improvements and implement them globally to enhance the overall process
• Collaborate with senior technologists and project managers on key projects that are redefining the reference data support model used across the entire financial industry

Requirements:

• Knowledge of derivatives pricing and trade life cycle in any asset
• Ideally from a data science background, or familiar with SQL/ VBA macro
• Ability to juggle multiple tasks with dynamic and aggressive deadlines
• Self-motivated and a team player
• Good communication skills in English since it requires working with foreigners
• Bachelor's degree in a related discipline from a reputable university

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Lu Zhang @ [email protected] (EA Registration number: Reg No: R22105986)

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Reporting to the Head of Corporate Services, the role will be responsible for supporting cost management and ensuring that projects are executed in accordance with established governance frameworks and standards.

This role involves monitoring project performance, identifying risks, and providing recommendations to improve project governance. On top of that this role involves collecting and analyzing data to estimate costs, identifying cost-saving opportunities, and providing detailed reports to management.

Job Description

Responsibilities include, but are not limited to, the following:

• Collect and analyze data to estimate costs related to labor, materials, overhead, and other operational expenses.
• Identify and recommend cost-saving opportunities.
• Perform cost variance analysis, comparing budgeted costs to actual costs.
• Perform risk analysis to identify potential cost overruns and mitigate risks.
• Assist in financial planning and forecasting activities.
• Identify and partner various stakeholders to drive optimization initiatives across Corporate Services (Third Party Risk Management, Procurement and Workplace Services) with the aim to drive operational efficiency, cost savings or risk mitigation
• Work with Workplace Services vendors on gathering utilities consumption data and travel information and analyze for ESG reporting
• Provide project management oversight on Corporate Services Strategic Projects
• Collaborate with project managers and stakeholders to ensure effective governance practices.

Who we are looking for

Competencies and Personality Traits

• Proficient in Microsoft Excel, PowerPoint and Word and Power Apps
• Experience of using Source-to-Pay system will be a plus
• Effective written and verbal communication skills, ability to communicate effectively with internal and external stakeholders
• Self-driven, independent and able to work under pressure
• Ability to cope with complexity and takes initiative
• Ability to work with others as a team player
• Customer focus and service orientation

Work Experience

• Candidate must have minimally 3 years of work experience, preferably reporting or project management
• Excellent interpersonal, communication, presentation, negotiation skills with strong influencing and persuasive talents.
• Self-motivated, takes initiative and has the ability to effectively organize, multi-task and prioritize a wide array of initiatives.
• Has an aptitude for innovation.
• High integrity and ethics.

Education

• Bachelor’s degree as a minimum academic qualification

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

• Work closely with business stakeholders and functional teams to collect business requirements for SAP ERP system enhancements and customizations.
• Run configuration settings and maintenance on the FICO modules.
• Create and maintain functional and technical documentation, including program specifications, test plans, and user guides.
• Identify opportunities to enhance existing SAP processes, recommending and implementing improvements that add to operational efficiency and effectiveness.

Requirements:

• Diploma in Computer Science or equivalent
• At least 3 years of supporting SAP FICO modules experience.
• SAP certificates and experience with SAP S/4HANA is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We're seeking a motivated Project Manager & Business Analyst – Global Markets professional to join a dynamic team in Global Market space. This is a 1-year contract position with potential for extension, starting by November.

Key Responsibilities & Qualifications:

· Business Analyst: Work with trading desk/product team, Technical SME on Ops partners on business analysis and come up with solution/design proposals with cost effort estimations.

· Project Manager: Manage project deliveries from start to end with good governance routines - manage project plan, chair meetings/minutes, track deliverables/risk/issues, follow up on actions and most importantly bring the team together to deliver a common goal.

· Governance: tracking of audit remediation items reporting

· Help resolve conflicts where needed – stakeholder management to discuss priorities and agree on solution forward.

· Use Powerpoint, Excel, Visio to create business requirements documents and provide regular updates to project team senior stakeholders.

· You have 5+ years of hands-on experience as a Business Analyst (BA) and Project Manager (PM) in Global Markets (Equities/Fixed Income Trading/Post Trade) Technology space.

· You have strong analytical skills to drive solutions for complex business requirement (Hold the pen to draw solutions and put together Business requirement documents).

· You have good understanding of trading flows / business / product knowledge (e.g.,
Pre-Trade, Cash Trading, Post Trade) front to back.

· It’ll be a plus if you have good understanding and experience with APAC regulatory projects Exchange Implementation.

· Comfortable leading meetings, putting together the delivery plan, tracking implementation, risk and managing stakeholders.

· Strong team player with good communication and interpersonal skills working with developers and technical leads at all levels and LOB partners; demonstrates ability to communicate and adjust level of detail and messaging based on audience.

· Self-starter takes ownership and follow up proactively on tasks assigned and deliverables.

· Demonstrates strong competence with core project management tools as Tech BA/PM (Agile, Jira, Confluence, MS Project, Visio, Sharepoint and other office toolsets).

· Ability to multi-task and handle multiple requests.

· Ability to work in a fast paced, challenging environment.

Job Responsibilities:

This is a governance & response role, the person will be working as an individual contributor, reporting into the regional DLP team lead in ARMO-ORM of MUFG Bank overseeing the DLP governance and response to support APAC Business Units.

The person will be responsible for the supporting governance and response relevant to DLP, this includes responding timely to the DLP questions raised from the BUs, checking the Change Management Document basic fulfilment, conducting analysis over the alert logs in periodical basis, follow-up with the business users for the suspicious transaction.

Job responsibilities include but not limited to:

Under supervision and guidance from regional DLP team lead, support the following activities.

1. Reporting and periodical review of DLP alerts

• Conduct analysis over the false positive, self-attestation suspicious activity on periodical basis
• To receive generated reports in periodical basis to highlight the false positive rates
• Report to be distributed to APAC countries business units.

2.HVA update reminder and collection

• Send reminder to BUs in semi-annual basis to revisit the High Value Asset(HVA) list to APAC countries business units.
• Collect and consolidate the HVA updated from each BUs.
• Share the changes to DLP Rule Engineering Team to configure it to DLP system

3.Coordinate incident response

• Inform Business Unit manager to escalate to Asia Risk Management Office / Information Security team and local compliance team on incident reporting requirement on potential incidents.
• To include DLP governance team on outcome of incident assessment.
• Report the outcome to APAC DLP Steering Committee necessary members.

4.Conduct periodical training to BUs

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

5.User inquiry response and Change Management

• Making use of the Reporting material prepared in monthly basis, prepare business users training material
• Conduct training towards respective BUs to raise their awareness
• Consider ways to measure maturity level of BUs on training

6. Support in APAC DLP Steering Committee

• Consider key inputs towards BUs stakeholders reflecting APAC DLP situation including results of incidents

7. User inquiry response and Change Request Management

• Respond to user inquiry relevant to DLP and coordinate with respective stakeholders until closure of the inquiry.
• Asia Systems Office system team to keep DLP Governance informed of Change Requests approved by Asia Risk Management Office/Information Security team and/or Asia System Office/Information Security System Management Standard team.

8. Act as required based on any other instructions from the regional DLP team lead

Job Requirements/Experience:

• Minimum 3 years of experience in helpdesk, communication and coordination with the business users.
• Ability to timely react and escalate generated alerts from DLP to ARMO Regional DLP Lead and handle queries from business units precisely.
• Good written and visual presentation skills (Excel, Word, PowerPoint)
• Ability to work effectively in a team environment, and takes initiatives to collaborate and challenge status quo, and adaptable to embrace new changes
• Strong interpersonal and analytical skills attributes
• Self-motivated and able to work independently and source for information, systematically evaluate options and recommend solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10067535

• Branch Needed: Woodlands / Yishun / AMK / Bukit Batok
• Working day: Mon - Fri
• Working hours : 8.30am -5.30pm
• Salary : Max $4000 (depends to experiences)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

5 days week Mon – Fri 0830 – 1800 hrs

Salary : $3800-$4000

Location: MacTaggart Road (Near Tai Seng)

Job Scope :

• Handle inbound email and phone enquiries
• Responding to assigned customers’ enquiries, prepare quotation as required
• Make recommendations suitable based on customer’s specs and requirements
• To follow up on all enquiries. Request for feedback and comments on status of our quote.
• Report problems and responding to complaints from customers and give after-sales support when requested
• Proactive communication with customers to encourage repeat business
• Raise sales order and monitor/track delivery to ensure smooth delivery to clients
• Overseeing the delivery and making adjustments as necessary to ensure they are delivered to specifications and high standards
• Coordinate the submission of Tenders
• Monitors and chase outstanding payments
• Performs administrative and office support activities to Outdoor Sales Team
• Keep track and maintain adequate stock for on-going projects
• Collecting and analyzing feedback from customers to gauge satisfaction and success.
• Monitor KIV sales order

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working days: 5.5days
• Working Times: Monday - Friday (9am to 6pm) Saturday (9am -1pm)
• Working location: Eunos & Around Welfare Home *require to visit other welfare home for meeting
• Salary range: SGD 2600 - SGD 3000

Job Details

As a Programme Executive, you will be part of the Centralised Programme Coordination Team, and will be responsible for ensuring that programmes are delivered in a consistent, effective, and efficient manner that meet the required standards of relevant policies and regulations.

Job Responsibilities:

• Coordinate the implementation of programmes across different facilities, ensuring that they are delivered in a consistent, effective, and efficient manner
• Ensure that programmes meet the required standards and achieve the desired outcomes of client engagement
• Work closely with facility staff to develop and implement programme plans
• Monitor and evaluate programme performance, and make recommendations for improvements as needed
• Facilitate communication and collaboration between facility staff, programme participants, and other stakeholders.
• Manage programme budgets and resources

Job Requirements

• Experience in programme coordination, preferably in a social service or healthcare setting
• Relevant working experience in healthcare or social service sector

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working days : 5.5days

Mon - Friday (8am -5pm /9am-6pm) alternate Saturday (9am to 1pm)

Salary Range : $2000 - $3000

Location : Eunos

Job Responsibilities

• Assist in planning of annual calendar plan of activities for seniors and coordinating of the activities
• Assist in programme evaluation and telephone interviews/survey to gather feedback on the activities and programmes
• Manage queries and provide seniors with information and referral to services
• Monitor the supply and condition of equipment, activity materials and supplies and assist to procure items when needed
• Assist Programme Executive to manage programme budgets and resources
• Assist to maintain databases for programmes and activities
• Perform general administrative duties

Job Requirements

• Advanced / Higher / Certificate in Community & Social Services
• Minimum GCE 'O' Level or relevant certificate
• With relevant experience is an advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Location: Henderson Road

Working Hour: 5 Days work Week 9AM – 6PM

Salary: $4,500 - $5,000

Job Scope

• Be the primary technical contact for customers and in house repair jobs
• Assist customers in the repair and maintenance activities, but also with Providing spare parts and associate services
• Identify and translate customers’ requests ;
• Handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis
• Guarantee, when necessary, the proper processing of offers : spare parts, onsite interventions and repairs.
• Coordinate onsite interventions actions and ensure an ongoing communication to the customer.
• Provide technical assistance to the Repairs Department and Field Service Technicians + Business Centers ;
• Occasionally promote to customers, technical training sessions and sales of spare parts and repairs ;
• Initiate, together with the appropriate stakeholders, the implementation of corrective actions that arose from customer complaints/claims.
• Be the technical interface within the departments, such as Engineering, Purchasing, Sales, Production, Global Service and customers
• Identify potential sales opportunities and forward the information to the sales teams.
• Identify the spare parts needed for Sales team to quote to customer
• Recommend spare parts needed for regular maintenance/during troubleshooting
• Acts as last form of technical checks to make sure the spares quoted is according to customer’s requirement
• curb warranty costs.
• Be responsible for the collection of outstanding payments for the Customer Service department
• Maintain proper records of interaction with customers within the CRM tool
• Control offers and order confirmation as per applicable procedures

Requirements

• Have 3 to 5 years of experience in Mechanical Engineering. Marine engineering with mechanical knowledge will also be considered.
• Degree in Mechanical Engineering
• With hands on experience on compressors, turbines and pumps mechanically
• Be willing to travel if needed.

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

• Branch Needed: Woodlands / Yishun / AMK / Bukit Batok
• Working day: Mon - Fri
• Working hours : 8.30am -5.30pm
• Salary : Max $4000 (depends to experiences)

Position Overview

The Educational Support Teacher’s (EST) primary role is to support class teachers and children with developmental concerns/ special needs in the implementation of appropriate educational programming within an inclusive learning environment to ensure that each child’s potential is maximised. In addition, they also work closely with families and caregivers, early intervention professionals to support the delivery of programme and services.

Job Requirement

- Specialist Diploma in Early Childhood Intervention (Special Needs) (SDESN) or relevant

Job Scope

• Retrieve child's case information from SSNET system.
• Consolidate information about the child from relevant sources (e.g., parents, SGEnable referral report, psychological report, previous intervention report, Brigance)
• Share information with class teachers and principal.
• Provide teachers some information about the disability
• Conduct baseline assessments to formulate Individualised Education Plan (IEP)
• Collaborate with teacher(s), the parents/caregivers, and the medical and allied health professionals to identify the child’s needs and IEP functional goals.
• Support class teachers by demonstrating intervention strategies to work towards achievement of IEP goals.
• Support the teachers to facilitate the child’s access and participation in the classroom activities through evidence based inclusive practices: curriculum modifications, embedded learning opportunities and child-focused instructions (one-on-one intervention).
• Document the child’s progress in the IEP Progress Report and make appropriate recommendations in discussion with teacher(s) and other programme professionals (if any).
• Communicate the child’s progress and follow-up plans (if any) with teacher(s) and parents/caregivers.
• Demonstrate good time management by managing scheduling for screening, education support and collaborating with teachers and others.
• Any other duties as and when assigned by the immediate superior / management.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Salary : $2,500 - $3,300
• Location: Buangkok
• Working hours: 44 hours - perm 12 hours Night shift
• Monday - Sunday (4 days work week) 8pm to 8am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Job Title: Remote Customer Support Representative (Hindi-speaking) – India Team

Location: Work From Home (WFH)

Job Summary:
As a Remote Customer Support Representative, you will provide exceptional customer service in Hindi and English to assist our users across India. The role requires fluency in Hindi to ensure effective communication with our large Hindi-speaking customer base. While no prior experience is required, fast typing skills and a customer-focused attitude are essential for success in this role.

Key Responsibilities:

• Engage with customers via chat, email, and phone to resolve inquiries and provide support.
• Assist with account-related issues such as registration, login, and password resets.
• Troubleshoot technical problems related to gameplay and platform access.
• Provide clear explanations of game rules, promotions, and other general inquiries in Hindi.
• Escalate complex or unresolved issues to relevant teams when necessary.
• Ensure all interactions with customers are respectful, polite, and in line with company values.

Qualifications:

• Fluency in both Hindi and English (written and spoken) is essential.
• No prior experience is required, but strong typing skills and fast typing speed are crucial.
• Good communication skills, with the ability to handle customer queries effectively.
• Ability to work independently from home and manage time efficiently.
• A customer-friendly attitude, with patience and a willingness to assist.

Work From Home Requirements:

• Reliable high-speed internet connection.
• A quiet and distraction-free workspace for professional communication.

Justification for Hindi Language Requirement:
Fluency in Hindi is essential for this role because a large portion of our customer base speaks Hindi as their primary language. To provide excellent support, we require candidates who can communicate effectively in Hindi, ensuring that all customers receive the same high-quality service.

Equal Opportunity:
We are an equal opportunity employer and welcome applications from individuals of all backgrounds. We ensure a fair and non-discriminatory recruitment process, where the requirement for Hindi proficiency is solely based on the need to serve our Hindi-speaking customers effectively.

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

Position purpose

Perform on-going risk management duties which includes daily risk operation as well as project-oriented tasks.

Primary duties will include:

• Monitoring Risk of different business segments.
• Review margin accounts and margin calls. Approving cash/asset movement after validation.
• Monitoring Risk exposure of customer portfolios.
• Oversee assigned risk limits and evaluate limit increase requests.
• Perform daily Risk Management tasks, ensuring internal policies and procedures are adhered to.
• Understand how the Firm’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Working on ad-hoc projects.

Primary duties will include:

• Bachelor’s Degree
• 1-3 years of financial analysis/accounting and/or risk analysis in commodity and financial markets experience
• Knowledge of commodities futures and options, including market infrastructure and understanding of operational matters.
• Perform under pressure in a dynamic environment, with the ability to handle numerous tasks simultaneously, and prioritise.
• Strong organisational, analytical, and problem-solving skills.
• A team player with an ability to work independently.
• Strong communications skills, both written and verbal
• Proficient in all Microsoft Office products, especially Excel

Main goals

Provide end-user support for the Marlink Maritime Satellite communication and value-added solutions – via phone, email and remote management & control channels.

Responsibilities and authorisation

The Support Engineer is responsible for receiving, logging and carrying out administration and fault investigation tasks on the incidents reported by the Marlink end-user/customer.

He/she is further responsible for escalating issues to 2/3.line support functions whenever applicable – as part of the incident management process. The Support Engineer is also responsible for follow up towards the end-user/customer and keeping the customer updated on the progress/status of reported incidents.

He/she is authorized to escalate incidents and problems to the upper support team or Field Resource and/or Logistics when deemed necessary to ensure the continuity of critical Customer and Marlink services.

Main tasks

• Perform first line-end user support over the phone, via email or via remote management & control channels
• Participate in request fulfilment activities when applicable.
• Be part of the 24/7 (follow the sun) shift rotation in RCS team
• Work closely with the other functions in the Maritime Operation and Delivery
• Documentation of all work related to e.g., incident management and request fulfilment in the Marlink Ticketing System.

Main knowledge

• Graduate of Engineering/Electronics/Information Management or equivalent background/experience
• Knowledge in Networking/routing & IP as well as RF theory
• Experience in a technical support / customer service roles
• Experience in Maritime SatCom antenna and modem
• Excellent verbal and written English language skills.

Main attitude competences

• A team player, able to work collaboratively with colleagues and grow as a team
• Work well in customer-facing environment. Handle pressure and challenges with positive attitude
• Be organized and structured at work. Have an eye for detail
• Able to communicate concisely

Purpose:
The Systems Application Support associate will assist the Operations group in overseeing systems and applications, resolving software and solutions issues, and ensuring the operations environment is functional and operational. 

Essential Functions: 
•    Monitor & Respond to System Alerts
•    Troubleshoot and resolve Support Tickets as prioritized by the Platform Captains
•    Perform service restarts on servers
•    Analyze system logs for troubleshooting and identifying system improvements
•    Provide internal, cross-functional communication with Cardinal Customer Service(s) and production engineering to provide updates
•    Escalate issues internally as needed
•    Open & manage support tickets with third party vendors
•    Assist in setting up deployment and automation
•    Execute automated tests

Additional Responsibilities:
•    Other daily operations tasks as assigned 
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

• Project Description:

Our Client is recognized global leader in software development for trading, risk management and processing. Every day banks, asset managers, corporations and utilities, across the world, rely on Murex people and Murex solutions to support their capital markets activities. Our clients motto "pioneering again" sums it all up: since its creation, client has reinvented itself time and again to adapt to capital markets revolutions - each time offering innovative software solutions to the industry.

• Responsibilities:

• Participate to the delivery missions from Test Engineering team, Projects and BAU contexts
• Support of internal and external customers requiring support on MXtest build a MXtest package for an existing Client in coordination with Project team
• Deployment and execution of existing MXtest package for BAU Clients or on-going Projects
• Build a MXtest package for an existing Client in coordination with Project team
• Review and understand Test requirements provided by Design authority and Functional teams
• Contribute to Design of MXtest pack and propose and feedback on feasibility of automation
• Implement test case with MXtest and document test pack for future execution and maintenance
• Execute MXtest packages and present result to Design authority and Functional teams
• Also contribute to the day to day activates of the team, contribute to feedback look and product improvement

• Mandatory Skills:
  • Murex MX Testing Tool
  • Testing
• Mandatory Skills Description:

• 4-5 years of total experience
• 2-3 yrs of testing experience
• Murex experience
• Mx3.1 experience preferred
• Java, shell script knowledge
• Any mx stream experience (Datamart, CEM etc)
• Troubleshooting skills

• Nice-to-Have Skills Description:

• Selenium and Jenkins knowledge

• Maintain, manage and modify all software systems, tools, and applications.
• Identify the areas of improvement to reduce time to delivery avoiding manual errors.
• Support version upgrade for the products and amend the scripts/process as and when required.
• Integrate with SMS/NaaS notification tool.
• Coordinate with developers to build and implement technology solutions.
• Excellent communication skills and problem-solving abilities are essential.
• Provide testing support to meet DITSCAP, DII COE, JTA-A, and DoD standards.
• Knowledge of databases, system security and troubleshooting recommended.
• Prepare required documentation to cover each SDLC stages (e.g. Functional spec, test cases etc).
• Enhance system to deliver Change workflow functionality
• Rollout the solution to all environments across different environments.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

Responsibilities :

·As part of the Enterprise Analytics delivery team, the position will be responsible for the delivery of Enterprise Technology solutions, managing the quality of functional delivery and ensuring the implementation of agreed functional capability

· Good business domain knowledge in Enterprise Analytics

· Plan & collaborate across different application teams to manage technical and functional dependencies of the solution

· Collate, understand and finalize functional and technical requirements

· Provide status update related to technical delivery to Project Manager (PM)/ Program Manager on functional deliveries

· Provide Systems input to specification phase (effort estimates, high level delivery plan) based on impact assessment etc

· Partner with Architects and Development Lead to ensure solution design complies with enterprise design principles, security and control standards

· Partner with Development Manager in managing application teams to build the enhancements

· Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results

· Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support

Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Key Requirements

Technical Skills & Experience

· Good track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility

· Working closely with stakeholders to develop practical domain roadmaps to move the enterprise towards the future state vision, while taking into account business, technical and delivery constraints

· Experience in banking industry preferred

· Experience in implementing large-scale, highly available applications or other large project implementation

· Experience in service-oriented technologies

· Proven result-oriented person with a focus on delivery

· Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience

· Good understanding and experience in software development cycle

· Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders

Good problem solving, analytical, synthesis, system thinking and solutioning skills

Competencies

· Ability to communicate complex topics in an understandable way using a level of detail and terms appropriate to the situation

· Must be a good team player and able to drive consensus amongst stakeholders with conflicting viewpoints and objectives

· People and team management in a transversal function

· Ability to effectively communicate, interact with and influence technical associates, business and operational partners and executives

· Work effectively within a fast-paced, cohesive architecture team and willing to learn fast and adapt quickly to change

· Possess strong understanding of business strategies and able to translate them into concrete achievable action plans

· Able to collaborate and drive motivation across a diverse slate within and across teams and can deal with difficult conversations effectively

· Owns and enhances workflows and processes, and delegates with clear accountabilities across the teams to meet objectives / outcomes

· Promotes an environment of learning and development. Understand and develop team members and others to achieve their professional growth

Education

· Bachelor's degree in computer science, engineering or similar domain

· Related professional/technical qualification will be advantageous although not mandatory