Job Description

The Assistant Customer Support Engineer (ACSE) will be responsible for executing the functions of MCR (Master Control Room) which is a 24/7 service. This includes :

• Monitoring all permanent & occasional services in MCR, follow the SOP to restore the service in case of any issues. Report and escalate the incident to the next level if needed.
• Handle the customer enquiries and booking request.
• Arrange the resources and co-ordinate with other Regions and third parties for the ad hoc transmission & turnaround services.
• Input the booking request into the booking system, ScheduAll.
• Operate the measuring and monitoring tools to ensure all services are meeting the specifications.
• Monitor and carry first line operations for the facility equipment, such as but not limited to Antenna Control, Up/downlink RF platform, compression & transmission platform. Report to the supporting engineer and corresponding vendors if any anomaly were detected.
• Monitor the facility infrastructure, such as but not limited to Power Supply System & Air Conditioning System and report to the corresponding vendors if any anomaly were detected.
• Roles & duties are subject to change according to the changing of business needs.
• Need to work on 12 hours rotating shift.

The ideal candidate would have:

• a good understanding of satellite and fiber transmission.
• a good understanding of IP protocol and networking.
• an understanding of video & audio quality measurement and compression systems will be an added advantage.
• experience in the technical and operation areas of a similar broadcast environment but no experience also be considered.
• strong attention to details.
• effective communication and time management skills.

This person must be a team player, customer focused dedicated, energetic and has strong multi-tasking skill. The position is based in Singapore.

We regret that only shortlisted candidates will be notified.

COMPANY DESCRIPTION

Mediacorp is Singapore’s largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Reporting to Lead (Finance and Procurement Program Office), this role is required to review, redesign, and implement changes in business processes to improve work efficiencies, reduce costs, and enhance control and compliance.

Scope

• The role is responsible to lead and drive the end-to-end transformation of the processes for the finance and procurement functions, and involves working closely with cross-functional teams, including procurement, finance, and IT, to analyze the current business processes, identify areas of improvement, develop a comprehensive transformation roadmap that incorporates best practices and industry standards, and drive the implementation of the new process.
• The role is also responsible for developing a change management plan to ensure that the new process is effectively communicated and adopted across the organization.
• The successful candidate will be a self-starter who is able to manage complex projects, work collaboratively with stakeholders, and communicate effectively with all levels of the organization.

Responsibilities

• Develop a comprehensive understanding of the current business processes and identify areas of improvement.
• Develop a roadmap for the transformation of the business processes identified and gain alignment with key stakeholders.
• Lead and work closely with cross-functional teams to implement process improvement solutions, including developing project plans, coordinating resources, and managing project timelines. 
• Communicate progress and project updates to key stakeholders and senior leadership.
• Identify and manage risks and issues related to the transformation effort.
• Develop and implement metrics to track progress and measure the success of the transformation effort. 
• Ensure compliance with company policies, procedures, and relevant regulations throughout the transformation effort. 
• Provide training and support to end-users to ensure successful adoption of new processes and systems.

• 8+ years of experience in Business Process Transformation
• Bachelor's degree or Higher in Business or related field
• Proven track record of leading large-scale process improvement projects.
• Agile methodology
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with stakeholders at all levels of the organization.
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and develop recommendations for improvement.
• Demonstrated ability to work independently and drive results in a fast-paced, dynamic environment.
• Lean Six Sigma Green Belt or equivalent qualification will be advantageous

• Provide required ERP system Migration support during Dynamics 365 implementation.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support.
• Assist in providing training to end users for all new and modified functionality.
• Coordinate and support local/subsidiaries companies IT of ERP systems.
• Provide level 2 application support, liaise with level 1 and level 3 support teams within the organizations to resolve reported issues and incidents.
• Work with level 3 support teams to fulfil service requests and change requests.
• Document and track incidents, service requests, change requests and provide regular progress reports.
• Coordinate closely with support teams to test and deploy application defect fixes, enhancements, and patches to production environment in accordance with project methodologies.
• Coordinate regular system maintenance and upgrade activities such as monthly maintenance and hotfix deployments.
• Conduct user requirement analysis for application enhancements. Support the team in defining project requirements, tracking and documentation.
• Provide pre-go-live and post-go-live end user support for Microsoft Dynamics ERP system.

Job Requirement

• Degree in Computer Science, Computer Engineering or equivalent.
• At least 3 years’ experience working in IT industry, inclusive of 2+ years’ experience in application support and operations like sales, logistics and Finance
• Good understanding of IT technologies, methodologies and processes including Software Development Life Cycle (SDLC).
• Development experience and good working knowledge in Microsoft SQL database
• Experienced across functional/technical aspects of Dynamics AX and its latest releases D365 Operations
• Experienced and proficient in one or more of the following technologies: Power BI, PowerApps, Microsoft Azure, Flow, SQL, AD, etc is a plus.
• Hands on Data Migration from legacy system to D365 Operations.
• Ability to map and configure business requirements into D365 Operations
• Strong experience in X++/SSRS/AIF/DIXF/Azure server management
• Good knowledge of web services, SOAP, REST API services
• Strong analytical, interpersonal and collaboration skills.

Transforming raw data into meaningful insights through the following:

• Measure and analyze activity with data-driven insights
• Build reporting dashboards and working the teams to provide statistics or business data that can help to drive business insights for the company
• Data analyst to deliver insights, reports, visualization and analytics to solve business problems and optimize growth opportunities
• Be passionate about working with multiple sources data to define
• Perform deep dive analysis in relation to social media/KOL stats and conduct ad-hoc analyses to support cross functional projects
• To be well versed with excel and other data analytical tools are a plus

BAU Business as Usual

• Collect data and analyze the growth of Titan Digital Media’s YouTube, TikTok, and Instagram uploads and creators under the Titan Creator Network on a weekly basis through quantitative and qualitative analysis
• Track and monitor content across Titan Digital Media Channels
• Strategize new ways to increase channels’ viewership and engagement
• Identity habits of target audience and channels
• Research on emerging trends across various social media networks

Client Campaigns

• Perform research to gain an in-depth understanding of clients and their customer profiles
• Provide comprehensive post-campaign reports through quantitative and qualitative analysis

Reports to Churn Out:

• Weekly/Monthly Growth of Channels and Videos
• Post-Campaign Reports - 7Day and 30Day
• Ad-hoc project reports

Qualifications & Requirements

• Min 1 year experience in relevant industry
• Ability to work in a fast-paced environment and independently
• Ability to communicate effectively
• Strong understanding of Data Analytics
• Ability to curate strong proposal decks
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work

Main Responsibilities

Build & change management

• Analyse enhancement requests for the repo business and new products.
• Propose solutions in collaboration with Architects.
• Specifications, workload estimates, planning, test scenarios, release documentation.
• Coordinate user acceptance tests.
• Monthly releases, following the team’s milestones for analysis, coding and testing.
• Support the release roadmap in production.

Incidents and Requests management (business users and other IT teams)

• Application support, level 3 (expert).
• Troubleshoot and fix issues/bugs.

Continuous improvement

• Improve operational processes.
• Coach more junior team members as required.

Qualifications and Profile

• Minimum 5 years experience as a Calypso business analyst on Calypso back office.
• Experience on Calypso versions v14 to v17.
• In depth knowledge of Static Data, Workflows, ScheduledTask, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate action, Filters, Reporting Framwork, Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, MMSR.
• Experience in interfacing Calypso with external systems.
• Hands-on experience in implementation projects.
• AGILE track record.
• Experience in implementing NR scenarios.
• Willing to do L3 Support if required.
• Willing to do On-call rotation with team mates to cover night and week-end support.

The candidate should have analytical and problem solving skills, a pro-active mind-set in security, proven ability to work individually under pressure. Team player with good interpersonal skills. Very good communication skills and keen to work with business users.

Education

• Master’s degree in relevant specialties (IT, finance).
• Minimum 8 years working experience in relevant roles.

Shift Timings

• Work in shift for ASIA or EMEA region : (9am – 6:30pm SGT) or (3pm – midnight SGT).
• On-call rotation with team mates to cover night and week-end support.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we seek a Automation Developer to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of analyzing the requirements, writing specifications, maintaining and building the configuration solutions in the Global Pay Plus payment engine of the bank.

The role will focus primarily on the build and delivery required evolutions of the vendor provided / in-house solution in line with several projects with a high value budget. The main application to be managed is Global PayPlus Payment Engine.

Main responsibilities

• Contribute to the team’s business needs with strong functional expertise on GPP-SP platform for International Payments, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO), clearing and settlement mechanisms
• Provide expertise on Corporate Payments, Correspondent Banking and Indirect Participants Banking
• Provide the strong expertise on GPP-SP configuration management and Business & system configurations
• Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In-Country), Client Services, Implementation, Operations and Finance in the context of GPP-SP.
• Mapping the identified functional requirements to GPP-SP and defining a solution with the help of it to full fill the payment processing.
• Do Fit-Gap Analysis of the Business Requirements and design configuration solutions in GPP to minimize the Gaps and use GPP capabilities to address the requirements.
• Provide Defect Triage analysis of the issue raised by Quality Assurance team and work towards fixing of the issue using GPP configuration capabilities.
• Identifying the scope of the requirements, validating the requirements in the context of GPP-SP.

Analysis and design of GPP solutions:

• Follow Business Analysis best practices and Engagement of Stakeholders across Front-to-Back functions.
• Is responsible for all analysis of functional requirements arising from the requirements of business stakeholders, business users and technology.
• Manage the requirements and provide design options for the solutions available and guide the team.
• Evaluate of alternative IT solutions and provide appropriate recommendations.
• Provide domain expertise with the strong understanding of all cross border payment processing knowledge to help define a viable business solution, working with the key business sponsors in GPP-SP.
• Ensure that the services delivered conforms with, and contributes to the development of the business strategy.
• Assess the impacts on the project deadlines resulting from change requests, adhoc projects, or technology issues.
• Coordinate with various user groups and interface teams and getting them on board as interface services for various financial services.
• Manage stakeholders, risks, issues, quality, and project controls.

Contribute to the testing and support of GPP and Cross Border payment applications

• Work closely with the technical implementation team in bridging the gap from translating functional to technical details
• Provide functional Guidance to the Team, working closely with developers/Tech Leads/BAs and to the contributor applications for assisting in resolution of queries Perform level 3 support of applications in production.
• Analyze and evaluate the defects as raised by first and second level support.
• Coordination with support team and technical team to investigate the defects.
• Make sure it works in continuous integration environment.
• Write tests to ensure the robustness of the fix.

Professional Skills and Qualifications

At least 5 years of hands-on experience in payment systems (especially GPP SP) and good understanding of payments domain

• Work on complex systems and a challenging international work environment
• Knowledge of all phases of IT system development and implementation life cycle
• Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.
• Strong analytic skills
• Capable to effectively interact with technical team
• Strives to deliver the solution in the most effective and timely manner
• Proactive with excellent verbal and written communication skills
• Hold a Bachelor’s /Master’s degree from a reputable university, and whilst not essential, subjects including computer science, electronics are a plus.
• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures
• Working knowledge of Agile Scrum framework (good to have)

Legal and Regulatory Responsibilities

Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

Overview:

This position is for the new Loan strategic program, named LOANSCAPE. It is multiyear program. The program targets to:

• Build a new platform to interconnect investors, lenders and clients on syndicated markets
• Build a digital platform for clients and investors
• Manage large lender pool deal, different loan format, institutional investors and multi-product
• Increasing agility lead by more focused and structured transactions
• Implement solution aligned with regulatory requirements (Basel IV, IFRS 9).

The solutions are built in Paris and in Singapore.

In a challenging and multicultural environment, we seek a Business Analyst to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System. The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of the IT project and support teams as well as the ability to work on multiple projects concurrently. The candidate will need to develop a good understanding of both IT systems and business processes.

Main responsibilities

• Work with business user to draft and finalize requirements
• Analyse and document existing business processes and operating models and provide solutions w.r.t. target architecture considering specific future business needs.
• Design solutions and write functional specifications and solutions in collaboration with technical IT specialists.
• Testing the developed applications and follow up on fixes.
• Ensure delivery of fully tested products/features on-time and with quality up to production.
• Maintain up-to-date required quality documentations & train end-users.
• Provide support to test, diagnose and resolve application issues.
• The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project teams located in Paris. The candidate will need to have and keep developing a good understanding of both IT systems and business processes.

Qualifications and Profile

This position requires around 6 years of relevant experiences in corporate financing domain with focus on designing and delivering IT solutions.

Mandatory skills:

• Holding a diploma/degree in accounting, finance or IT.
• Excellent knowledge of corporate & investment banking and different financial products including but not limited to Syndications, Participations, Commercial Loans, LC, Guarantees, Discounting, Factoring etc.
• Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.
• Experience working in Agile development methodology.
• Hands-on experience with BDD framework and UML.
• Comfortable working with SQL database queries.
• Experience with Microsoft Office tools.

Advantages:

• Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.
• Any experience in project management or in a functional lead role

Other Professional Skills and Mindset

• Solid analytical and problem solving abilities
• Very good organization skill with attention to details
• Willing to work on new topics and to collectively propose innovative solutions.
• Proactive with team player mindset
• Hands on and versatile with capability to effectively interact with technical team
• Proficiency in application project management
• Strives to deliver the solution in the most effective and timely manner

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

About Our Client

Our client is a leading startup consultancy firm with established and large scale IT projects for the public and private sector. You will be joining a young and energetic team with strong growth opportunities!

Highlights:

• Work on a public sector healthcare IT project

Responsibilities

The PMO analyst is responsible to evaluate project process via KPI monitoring, generating reports on project milestones, outcomes. You will support the risk and issue management processes and dive project initiatives to ensure alignment with our clients' overarching business objectives.

The Successful Applicant

A successful candidate should have the following:

1. A recognised Bachelor degree in IT, information systems or a related field.

2. At least 3 years of work experience supporting program managers in managing and delivering systems in a consulting environment

3. Strong understanding of program management methodologies, tools, and best practices

4. Demonstrated program management skills, such as analysis and problem-solving mindset, to effectively manage project status.

5. Good communication skills to establish effective relationships with key stakeholders

6. Proven ability to initiate, manage and report on program status

7. Proven working experience with consultancy, SI or vendor companies is preferred.

About Us

• Dada Consultants was established in 2017, with the commitment of providing the best recruitment services in Singapore. We are comprised of a dynamic head-hunting team dedicated to sourcing for highly competent professionals in IT industry. We provide enterprises with customized talent solutions, and bring talents to career advancement.

We regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21102607

Data provided is for recruitment purposes only

Business Registration Number: 201735941W

Licence Number: 18S9037

Work scope & Responsibilities

• Data Entry
• Order Fulfilment
• Customer Service
• Any other duties as assigned

Proficient in:

Microsoft office - Excel, words, Outlook

Fresh grad or no experience are welcome.

Training will be provided.

Working Hours: 9am to 6pm

Working Days: 5.5days (Alternate Sat)

Location: Pandan Loop

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

This role reports to the Manufacturing Controller for Singapore and Philippines and will ensure accurate financial data for our manufacturing site located in Singapore. The role also ensures strong financial compliance, drives productivity initiatives, and ensures the function operates at a high level of excellence. Singapore produces 2/3 of the electronics components (300 FTE) and about 1/3 of hearing aids (100 FTE) produced by WSA globally.

What you will do

• Manage site operations and financial performance through daily, weekly, monthly and yearly indicators and tools

• Ensure reliability of site gross margin and site below gross margin expenses during closing process

• Provide all supporting information for closing entries (cut off adjustments, accruals, risk estimates…)

• Ensure accuracy of management control and costing information in the ERP system of the site

• Implement key internal control processes regarding site assets

• Support plant operations Continuous Improvement and monitor site productivity plans (labour, overheads, material)

• Manage site accounting support and interface for tax credit, grants and subsidies

• Elaborate and report all information related to profitability analysis

• Support Operations management control by ensuring proper supply of all costing information

What you bring

The ideal candidate will have a strong accounting background and will also be passionate and knowledgeable about leveraging technology to streamline and automate processes, to scale our work as the business continues to grow.

• A successful experience in (strategic as well as operational) accounting and controlling in a manufacturing / supply chain environment

• Experience in establishing and maintaining financial records systems in accordance with generally accepted auditing standards and accounting principles for an industrial site

• Excellent understanding of local tax rules and legislation, both direct and indirect, in addition to International accounting rules (IFRS)

• Ideally exposure to brownfield for manufacturing / repair

• Excellent communication skills both written and verbal – ability to clearly demonstrate and explain financial performance and underlying business drivers to a range of audiences

• Excellent people skills, capability to build excellent working relationships with corporate, and the Operations team

• Drive, determination and high standards. Resilience, high energy and a ‘can-do’ attitude

• Strategic mind-set, results orientated, accountable, takes responsibility and leads by example, raising standards

• A people-oriented person who is always looking for solutions and bringing quality improvements.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

• Position : Sales Support Engineer (Electronic Components) - Up to $4500
• Location : Central - Clarke Quay
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $4500 + Profit sharing Commission + Variable Bonus + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Power Electronics
• Career Advancement: Progression to Sales Engineer

Main Responsibilities:

• Support Sales Manager in post-sales activities;
• Providing detailed technical information to sales channels
• Provide technical support to existing customers; identifying and resolving customer challenges, escalating as required
• Developing and generating potential leads
• Assist to prepare technical presentations and customer visit reports.
• Work with customer R&D to achieve design-win of our products.
• Occasional travelling in SEA region.

Requirements:

• Diploma or Degree in Electrical / Electronics with minimum 3 years of technical experience in power electronics.
• Technical knowledge of Electronic Components is required
• Proficient in Excel & Word.
• Bilingual in English and Mandarin to communicate with Chinese Stakeholders.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Driven by the passion to improve the quality of people’s lives, WS Audiology continues to grow as the market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively.

This role reports to the Senior Manager, Financial Planning & Analysis and will act as the Finance Business partner for the Group Supply Chain function with coverage of all financial support topics in the areas of Inventory, Planning and Logistics.

What you will do

• Leads the Global Inventory Controlling for the WSA group. Enable WSA Supply Chain team with business intelligence support on global inventory changes

• Supports annual budgeting and quarterly forecasting activities for WSA Group inventory

• Leads the financial transactions in multiple ERP system, to validate and reconcile Purchase

• Consumption and Inventory movements on monthly basis to find any gaps

• Develops and implement financial models, scenario analysis to support strategic decision making

• Provides support to World-Wide Operations teams to resolve.

What you bring

The ideal candidate will have a strong accounting background and will also be passionate and knowledgeable about leveraging technology to streamline and automate processes, to scale our work as the business continues to grow.

• Successful experience in (strategic as well as operational) FP&A work in a supply chain environment

• Prior experience in consolidation procedures, including investigation and clearing of intercompany balances

• Solid understanding of local tax rules and legislation, both direct and indirect, in addition to international accounting rules (IFRS)

• Ideally exposure to Inventory, Planning and/or Logistics

• Excellent communication skills both written and verbal – ability to clearly demonstrate and explain financial performance and underlying business drivers to a range of audiences

• Strong problem solving and analytical skills, work ethic, organizational skills, attention to detail, decision making skills and ability to work well with others

• Drive, determination, and high standards. Resilience, high energy and a ‘can-do’ attitude

• Ability to manage ambiguity and adapt readily and easily to changes in priorities and business conditions.

Who we are

At WS Audiology, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful? We can't wait to hear from you.

WS Audiology is an equal-opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military, or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Singapore Raffles Music College is looking for an English Lecturer/Assistant Academic Support Coordinator to support the operations of the Academic Department. As the English lecturer, you will be required to complete relevant English teaching assignments. As the Assistant Academic Support Coordinator, you will support initiatives to develop the academic standards of students beyond the core curriculum. You will be part of a dynamic team working in a fast-paced environment as the college strives for academic transformation.

Key Responsibilities:

• Complete relevant English teaching assignments, including delivery of approved lesson plans, preparation and marking of assessments
• Support initiatives to assist students in meeting academic standards of the College and its Academic Partners
• Research, evaluate and implement teaching strategies and materials to ensure academic quality standards in areas of content, delivery and assessment are met and continually improved.
• Support the Academic Department in the student selection process through conducting relevant entrance tests and promotional activities.
• Provide mentorship, pastoral care and support to students

Job Requirements

• Degree in any discipline
• Self-starter with willingness to explore fresh ideas in student engagement
• Creative problem solver with experience in curriculum management
• High level of discretion with strict integrity standards in handling confidential matters
• Good oral and written communication skills, with ability to engage with people from diverse backgrounds
• Adept in using Microsoft Office and online meeting tools like Teams, Zoom, Google Meet and Lark
• Knowledge in Korean language will be an advantage
• An understanding of Music and Arts will be beneficial, but not required
• Role includes English teaching assignments; hence any English teaching certifications will be viewed favourably.

Job Title : PROCESS / TECHNICAL SUPPORT ENGINEER (ID3347)
Location : Yio Chu Kang
Working Hours: Mon-Fri 8:00am – 5:30pm
Salary : $3300-$4300

Job Descriptions :
• Be a team member of the sales department
• Study technical enquiries and interpret client requirements and/or URS
• Participate and lead technical clarification meeting
• Provide process design, technical and application support including
process flow diagram or flowsheet generation
• Provide costing on proposed equipment/solutions according to customer
requirements within the stipulated budget; prepare quotation together
with the scope of supply on technical specification.
• Prepare technical presentation to client
• Liaise with factory or counterpart to request for quotation
• Work with draughtsman for the process flow diagram or flowsheet and
layout generation.

Job Requirements:
• Degree/Diploma in Mechanical/Mechatronic/Chemical Engineering or equivalent.
• With at least 2 years of relevant experience in technical support engineer
• Applicant who have relevant experienced in Powder Processing System & Equipment or Engineering Sales is an added advantage
• Self-motivated, independent and able to work in dynamic environment
• A great team player with exceptional interpersonal, communication skills and ability to work independently and in a team
• Fresh graduates are strongly welcomed to apply.
• Willing to travel (Occasional)

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse, with more than 10 nationalities across 3 continents, entrepreneurial and very agile, We just completed our Series A funding round in December 2022 and are currently recruiting highly motivated individuals to expand its team and support its ambitious growth plans.

Part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, implementing new ideas to deliver better health, RegASK is a rewarding place to work.

If you are a doer who enjoys working across industries and continents, autonomous in your working style, and eager to problem solve, we would love to hear from you.

THE POSITION

Title: Business Analyst Intern

Key responsibilities:

• Researching, analyzing, and monitoring factors relevant to our industry and inform recommendations to stakeholders
• Analyze business goals, objectives and needs
• Contribute to planning and designing business processes and make recommendations for improvement
• Provide analytical support for the company
• Develops and prepare materials for corporate presentations

Requirements:

• Relevant degree in Business field
• Organized, analytical, and results-orientated individual who enjoys a fast-paced entrepreneurial environment
• Detailed oriented and able to handle information with high degree of accuracy
• Excellent critical thinking and problem solving skills

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Business Analyst Intern, please submit your resume for consideration.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Deskside/Desktop Support Engineer

We are looking for experienced junior and senior full-time deskside engineers to provide End User Computing or Deskside support to Multinational companies in Singapore.

Job Responsibilities & Requirement:

Primary

• Provide level 2 End User Computing support and well verse in Windows OS
• Good Hardware and software troubleshooting skills for PC.
• Break fix and IMAC support for end user deskside equipment
• Basic troubleshooting skills for IOS and android devices.
• Handles asset and peripherals inventory management.
• Meeting room and AV equipment knowledge.
• Provide smart hands support for networks and servers
• Able to support off hours or require to perform ad hoc duties as and when needed
• Familiar with Service Desk ticketing systems and process.
• VIP support
• Able to support off hours or require to perform ad hoc duties as and when needed

Job Requirement:

• Diploma/Bachelor’s degree in computer science / information technology or relevant field.
• Proven work experience as a desktop support engineer or support technician.
• At least 3 years of IT deskside support experiences for junior level.
• At least more than 6 years of IT deskside support experiences for senior level.
• A good team player.
• Excellent interpersonal skills.
• Customer centric and focus on service excellence.
• Excellent problem-solving and multitasking skills.
• Good verbal and written communication skills and ability to interact with other teams.

It would be appreciated if you can share with me your interest on the same.

Have a friend or family member who may be interested in taking the next step in their career? Help them out by referring them to Ennovatez.

You can email your resume to us at [email protected]

Responsibilities:
The Business Analyst will be required to interact with clients to understand, confirm, compare (client’s requirements with WPH solutions), prepare proper documentation and present completed materials for client’s acceptance.

Key Responsibilities:

• Responsible for the development and improvement of business processes from client
• Tracking performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyse information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Having 1-2 years of experience as Business Analyst in business process flow, web portal functionalities and jargon will be advantageous
• Preferably knowledgeable in Information Technology infrastructure
• Effectively managing multiple projects and tasks of varying complexities
• Able to perform well under pressure
• Proficient in MS Office suite of application software
• Having strong analytical skills
• Hands-on and hardworking with keen interest in the Web Content Management System technology
• Having basic web knowledge and SQL would be an advantage
• Excellent teamwork attributes.
• Must possess at least a Bachelor’s Degree.

Other Requirements:

• Good verbal and written communication skills
• Must have strong understanding of and experience with the software development life cycle.
• Self-motivated and able to perform with minimum supervision
• Excellent problem solver with ability to analyse complex requirements and provide solutions.
• Excellent communication skills, ability to articulate problems with solutions to respective levels of people.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Comply with company’s standard operating procedure (SOP)

• Manage and supervise multiple conversation platforms on daily enquiries

• Identifying and assessing client's need to ensure service excellence.

• Solve operational issues on a day-to-day basis

• Rectify problematic transactions and coordinate between internal department

• Provide administrative support to local and overseas Clients

• Recommend any possible improvement and process enhancement within the area of responsibility

• Resolve Customer Complaints promptly

• Monitor & follow up with the relevant department/s on escalated cases that require clarification updates

• To collect, analyse and communicate the root cause for traces to relevant parties (including other functional areas)

• To continuously review and improve existing trace and service recovery processes to ensure relevance to the dynamic business environment to establish and maintain a competitive advantage

• Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

• Support departmental Key Performance Indicators set by Management

• Any other ad-hoc duties as assigned

Requirements

• Good command of English, both written and spoken.

• Excellent listening, negotiation and presentation abilities with strong verbal and written communication skills

• Proactive, resourceful with the ability to work well independently or in groups

Competencies

• Attention to Detail — The job requires being careful about detail and thorough in completing work tasks

• Communication and interpersonal skills – The job requires being a skilled negotiator, listener, and agile speaker to address concerns across all levels of people

• Customer-focused orientation – The job requires being customer-focused, and involves ensuring that all aspects of the company put its customers' satisfaction first

• Cooperation — The job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude

• Mental strength/Stress tolerance – The job requires the capacity to endure pressure or uncertainty without becoming negative towards self or others

• Teamwork – The job requires a great amount of collaboration to work and perform more efficiently in a team

• Adaptable, proactive, and possess a positive attitude and work ethics

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Logicalis - A Great Place to Work

The Role:

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore.

It is great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Accountabilities:

· Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause.

· Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.

· Execute SOC playbooks, knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.

· Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.

· Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our customers.

· Prepare SOC monthly reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.

· Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

The Individual and their Experience:

· Candidate should have at least 3 years of experience working in SOC and MSS environments, with a Bachelor’s degree in Computer Science/IT/Information security.

· Excellent hands-on experience on incident analysis using SIEM platforms such as Microsoft Sentinel, IBM QRadar.

· Hands on experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, CrowdStrike.

· Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.

· Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.

· Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.

· Candidate should have at least one cybersecurity industry certification such as CEH, CHFI.

· Good understanding of basic network concepts and advantage if exposure to cloud technologies.

· Lateral thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here: https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf

Responsibilities

• Responsible for attending the customer complaints and develop resolution
• Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers
• Responsible for providing engineering support to Internal Departments related to quality and technical issues

Requirements

• Min Degree in Mechanical Engineering or its equivalent
• Min 1 years of working experience in process or fixture designs

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Jane Neo

Registration Number: R1328870

EA License No. 22C1026

Responsibilities:

1. Hardware and Software Management:Install and configure computer hardware, software, systems, networks, and printers.
   Replace components for servers, including mainboards, CPU, RAM, HDD/SSDs, network line cards/modules, transceivers, and cables.
   
2. Technical Support:Respond promptly to service issues and requests from customers.
   Provide technical support to address a wide range of IT-related concerns across various customers.
   
3. On-Site Support:Offer on-site support for IT issues at customer offices, ensuring timely resolution and minimal disruption to operations.
   
4. IT Inventory Management:Perform and maintain an up-to-date IT inventory list for customers.
   
5. Server Management:Handle server-related issues through the ticket system.
   Escalate complex server issues to the server supplier TAC (Technical Assistance Center) and diligently follow up on resolutions.

Requirements:

• Min Nitec in Computer Science, Information Technology or related disciplines
• Candidate with no experience is welcome to apply, training will be provided
• Proficient in equipment installation and troubleshooting.
• Strong knowledge of data center operations.
• Excellent organizational and communication skills.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net’s Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asia’s Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It’s uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Net’s facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Responsibilities:

• Plan, create, and execute an SEO and SEM strategy.
• Manage and create social media contents and postings.
• Monthly meeting with partners and stakeholders to present campaign plans, campaignperformance, and proposal to improve digital results
• Set up conversion and event tracking on the website and across various digital platforms
• Identify, measure, and report the performance of Digital Marketing campaigns, social media management and website; assess against goals (KPI and ROI)
• Prepare and present reports regularly.
• Manage buyer personas for targeted marketing.
• Stay up-to-date with the latest SEO, SEM, and digital marketing trends and best practices.

Requirements:

• A Diploma holder, preferably in Marketing, IT or Engineering discipline
• 2 - 4 years of digital marketing experience including SEO, SEM
• Knowledge of technical SEO is a plus
• Familiar with Adobe commerce cloud platform, Adobe Creative Clouds suite
• Experience in web analytics tools such as GA4, PIWIK, Adobe Analytics.
• Must have experience in CRM and marketing automation software such as Hubspot, Dotdigital or SalesForce
• Experience with A/B testing and other testing metrics
• Must be organised, attention to details, and able to work in a fast paced environment.
• Ability to collaborate and work in a team, but is also a self-starter
• Familiarity with digital marketing platforms such as Google/ Meta Ads Manager, Google Shopping, Facebook Creator Studio, etc
• Apply copyright and trademarks infringement knowledge and related law