Wise’s audiovisual team ensures that all the AV equipment is ready for events and meetings in our offices across the world. The team makes sure that the events run in a smooth and orderly manner from the technical perspective. While the day to day duties vary slightly based on the situation, the AV technician is responsible for supporting cross office events and web conferencing meetings.

What you’ll do:

• Run the technical production of cross-company events of varying complexity, size, and locations in collaboration with our established AV partners
• Deliver the best AV experiences for in-room and remote participants using Zoom, Vimeo and various other hardware that we use in our offices (Logitech, Neat, etc)
• Maintain and upgrade AV solutions in our offices while working together with Wise’s Workplace team to keep the AV systems up-to-date and automated where necessary and possible (office refurbishments and new offices)
• Create, maintain, and update the runbooks that document the usage of our event spaces and meeting rooms
• Develop and maintain standards and ensure all deployed AV solutions are raised to those standards
• Lead the knowledge/skill growth with the wider Support units to offload operational workload as much as possible
• Work on additional AV services relevant to the employee experience such as digital signage systems and room bookings
• Deal with support related service requests and incidents for the supported technologies and infrastructure together with other IT support teams

About you:

• Are a Singaporean Citizen/Permanent Resident of Singapore (please note that we are unable to sponsor visas for this role)
• A Bachelor's degree in related technical studies, or equivalent work experience
• At least 3+ years of experience of running corporate events either in an events space or other fast paced setting (ideally in-house). Experiences with stage setup, maintenance and troubleshooting, running live shows, and the ability to wear multiple hats at once (such as camera op, vision mixer, technician and direct support to presenters and other staff members) is strongly preferred
• At least 2+ years of professional experience and expertise in an IT support role focused on video conferencing and AV solutions and troubleshooting
• User centric mindset where customers’ needs come first
• A combination of experience in any of the following fields or others related: sound and video engineering, streaming, AV integration, events manager, video editing.
• A good understanding of Zoom and other cloud based conferencing services
• A good understanding of Google Workplace
• Strong analytical, and hands-on problem-solving and troubleshooting skills and ability to manage complex or escalated support issues
• Creative approach to doing things out of the box while also learning and adapting to new technologies
• Familiarity with other AV platforms and solutions and good understanding of trends in AV space
• Ability to travel around the world to other Wise offices and relevant events

Nice to haves:

• Basic IT skills such as remote device management, security and password management, cloud storage, documentation and ticketing systems (JIRA).
• CTS (Certified Technology Specialist) Certification
• Some experience with internal IT help desk and/or customer support related work
• Some knowledge of Q-Sys programming for audiovisual event spaces

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a Helpdesk OPs Support executive. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

JOB TYPE:

Long Term Contract

· To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.

· Be available to take calls.

· Prompt response to queries via voicemail / email / fax.

· Accurate assessment/ resolution of problems.

· Provide first level support to troubleshoot and solve technical problems.

· Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.

· Coordination for employee user account administration, activation, changes, and terminations.

· Receive and answer all users' IT service request calls.

To submit your application, please apply online or share the updated cv to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Khalid Farooq

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

Must Have Skills

1. Programming languages: Python / Spark
2. Experience with Linux utilities & SQL.
3. Experience in using PySpark for data transformation.
4. Knowledge of AWS services such as Redshift, Glue, Cloudformation, EC2, S3, Lambda.

Good to Have Skills

1. ETL Tool Experience
2. AWS Exposure

Key Responsibilities

1. Responsible for the development of ETL pipeline in open source to carry out data ingestion
2. Write programs to extract data from data lake and curated data layer to meet business objectives
3. Collaborate with different teams to gather the understanding of the application to design the ETL pipeline
4. Gather business and functional requirements, and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture
5. Participate in the full development life cycle, end-to-end, from design, implementation, and testing, to documentation, delivery, support, and maintenance and produce comprehensive, usable dataset documentation and metadata

Must Have Skills

1. Programming languages: Python / Spark

2. Experience with Linux utilities & SQL.

3. Experience in using PySpark for data transformation.

4. Knowledge of AWS services such as Redshift, Glue, Cloudformation, EC2, S3, Lambda.

Good to Have Skills

1. ETL Tool Experience

2. AWS Exposure

Key Responsibilities

1. Responsible for the development of ETL pipeline in open source to carry out data ingestion

2. Write programs to extract data from data lake and curated data layer to meet business objectives

3. Collaborate with different teams to gather the understanding of the application to design the ETL pipeline

4. Gather business and functional requirements, and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture

5. Participate in the full development life cycle, end-to-end, from design, implementation, and testing, to documentation, delivery, support, and maintenance and produce comprehensive, usable dataset documentation and metadata

Provision, management, and maintenance of a managed workstation (desktop, laptop) environment and associated peripherals devices.Providing and maintaining a reliable, functional desktop and desktop peripherals solution set for all end users to connect to corporate services and make productive use of in performing their daily work tasks.

The services include:

• Prepare and maintain standard hardware specifications and standard operating environment (SOE) specifications and images.
• Provide access to standard Hardware images and Software, as needed to support operations.
• Coordinate and manage all Third Parties that provide maintenance-related support for Hardware and Software used in conjunction with the Services.
• Perform changes in accordance with Change Management procedures and scheduling same to minimize disruption to client organisation's business.
• Coordinate the scheduling and dispatching of technician(s), including Third Party Vendors, for in-scope support services and locations.
• Provide onsite assistance and support to when required.
• Maintain Asset Inventory Listing and updating of Asset including affix asset Tag.
• Provide support for all in-scope desktop software.
• Provide remote or onsite support for SOE, desktop, laptop, and peripheral device support requests that cannot be resolved by the Level 1 Service Desk.
• In the event Software must be replaced to conduct a repair, restore the environment to the previous state including configuration and data.
• Application desktop client software installation, configuration, and testing as part of the standard SOE software list
• Maintain, configure, and support Mobile Device Management System (i.e., Intune/Workspace ONE UEM) for device policies, application settings and software application delivery on desktop, laptops, and mobile devices. Mass deployment of new software to department, team, division or companywide (subject to Change Management procedures).
• Perform install, Move, add, change (IMAC) request.
• Perform Backup procedure in accordance with Change Management guidelines.
• Perform transfer and recovery of user data.
• Perform Asset Disposal in accordance with provided asset disposal policy and / or procedure & engage 3rd Party suppliers for the removal and secure disposal.
• Perform Data Wiping/ Purge of data /software in accordance with SOP,
• Ensure the support service is meeting the SLA.
• Proper escalation of events for system monitoring to SDM, Centre Manager, Supervisor and client organisation.
• Any other assigned IT task/ activities.

Working hours : Follow client's working hour. 5 day work week. Rostered to be on standby once a week in a month.

Requirements:

• ITE Higher Nitec in Information Technology/Information System/Computer Science. Business IT or other relevant disciplines. Advantage to have ITIL.
• 2-3 years IT outsourcing experience.
• Strong knowledge of Call Management, Ticket Management and Escalation Management.
• Strong knowledge of SOP and KB creation.
• Strong IT Services Management experience.
• Strong customer service focus.
• Self-motivated and pro-active in resolving issues and identifying new opportunities on the account.
• Effective interpersonal skills, both written and presentation.
• Strong analytical and problem-solving skills, combined with the ability to provide quick resolution to problems or escalations.

Must Have Skills

1. Expert-level knowledge of Tibco product suite, including BusinessWorks, EMS, and BusinessEvents

2. Strong understanding of enterprise application integration (EAI) concepts and SOA principles

3. Proficiency in Tibco development tools like Designer, Administrator, and Hawk

4. Advanced experience with web services, REST APIs, and SOAP

5. Expertise in Tibco's Business Process Management (BPM) tools

6. Solid understanding of messaging systems and protocols (JMS, MQTT)

7. Proficiency in scripting languages (e.g., Java, Python) for custom development

8. Experience with CI/CD pipelines for Tibco deployments

9. Strong knowledge of Tibco performance tuning and optimization techniques

10. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Experience with other integration platforms (e.g., MuleSoft, IBM Integration Bus)

2. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

3. Understanding of API management concepts

Key Responsibilities

1. Lead the design, implementation, and management of integration solutions using Tibco products

2. Oversee the development and maintenance of Tibco-based applications and services

3. Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions

4. Manage and prioritize integration-related backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on integration architecture, design, and development strategies

6. Mentor and lead a team of Tibco developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain best practices for Tibco development and deployment

8. Oversee performance monitoring, optimization, and troubleshooting of Tibco applications

9. Ensure security and compliance with industry standards and regulations in Tibco implementations

10. Stay updated with the latest trends in Tibco products and integration technologies

11. Provide technical guidance and support for Tibco-related production issues, including 24/7 support when required

Must Have Skills

1. Expert-level knowledge of Tibco product suite, including BusinessWorks, EMS, and BusinessEvents

2. Strong understanding of enterprise application integration (EAI) concepts and SOA principles

3. Proficiency in Tibco development tools like Designer, Administrator, and Hawk

4. Advanced experience with web services, REST APIs, and SOAP

5. Expertise in Tibco's Business Process Management (BPM) tools

6. Solid understanding of messaging systems and protocols (JMS, MQTT)

7. Proficiency in scripting languages (e.g., Java, Python) for custom development

8. Experience with CI/CD pipelines for Tibco deployments

9. Strong knowledge of Tibco performance tuning and optimization techniques

10. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Experience with other integration platforms (e.g., MuleSoft, IBM Integration Bus)

2. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

3. Understanding of API management concepts

Key Responsibilities

1. Lead the design, implementation, and management of integration solutions using Tibco products

2. Oversee the development and maintenance of Tibco-based applications and services

3. Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions

4. Manage and prioritize integration-related backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on integration architecture, design, and development strategies

6. Mentor and lead a team of Tibco developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain best practices for Tibco development and deployment

8. Oversee performance monitoring, optimization, and troubleshooting of Tibco applications

9. Ensure security and compliance with industry standards and regulations in Tibco implementations

10. Stay updated with the latest trends in Tibco products and integration technologies

11. Provide technical guidance and support for Tibco-related production issues, including 24/7 support when required

Job Responsibilities:

• Drive the execution of the architecting and development of IT application systems

for cloud hosting to maximise benefits from the cloud computing delivery model

• Function as the technology subject matter expert to ensure the successful delivery

of IT application systems in accordance with whole-of-government security and

governance policies

• Lead the troubleshooting and resolution of technical and security issues, as

needed

• Review source code, system testing, integration testing, data conversion

documents to verify that specifications are met

• Undertake root cause analysis for system issues and implement preventive and

corrective measures to meet business and performance needs

• Continually seeks ways to improve and streamline work and/or systems processes

to enhance overall user experience.

• Plan and study feasible technology solution to meet users’ requirements

• Assess current state, analyse stated requirements of stakeholders and accurately

defines business need with in specified scope

• Document requirements, source and evaluate alternatives, and recommend

solution that best fits stakeholders' needs

• Manage conflicts, issues and changes to ensure stakeholders and project team

remain in agreement on solution scope

• Develop the validation and acceptance criteria with agency users to ensure

acceptance

• Work with stakeholders to ensure smooth deployment and

adoption of new solution

We are looking for an Identity and Access Management (‘IAM’) consultant to help service our client base. Ideal candidate will have a good knowledge of identity and access management solutions including the following areas:

• Identity and Access Governance (‘IAG’)
• Identity Governance and Administration (‘IGA’)
• Single Sign-On (‘SSO’)
• Multi-Factor Authentication (‘MFA’)
• Password less Authentication
• Privileged Access Management (‘PAM’)

Typical responsibilities will be as follows:

• Project executions
• Assisting Business Analyst with business requirements gathering
• Analysing business requirements and designing technical solutions
• Documenting technical design/ as-is build
• Conducting system testing and documenting test results
• System onboarding
• Keeping project managers up to date with project progress

We are looking for a team-player who is open to challenges and willing to expand their knowledge in the area of IAM.

The following attributes, while not mandatory, will be highly regarded:

• Education in Business, IT, IT security or related field
• Strong written and verbal communication skills
• Approx. 3 – 4 years of professional work experience as IAM consultant
• Experience setting up and installing IAM solutions on both Windows and Unix platforms
• Experience with programming languages such as Java, BeanShell/ JavaScript, JSP /Servlets and SQL
• Experience with the web technologies such as XML, SPML/ SOAP, Web and Application Servers, and HTML
• Experience with databases, and directories
• Experience with documentation of business/ technical requirements, performing system tests, and coordinating User Acceptance Testing (UAT)
• Experience with a start-up company/ niche consulting firm
• Knowledge of common IAM solutions such as SailPoint, Ping Identity, BeyondTrust
• Product certifications from SailPoint, or Ping Identity

While not mandatory, respective product certifications will be very useful. If not already certified, the candidate should be willing to get certified within 3 – 6 months.

Hexadius is looking for Business Analysts with minimum 5 (five) years of relevant work experience. Relevant experience may come from working with a consultancy or end user organization.

The Identity & Access Management (‘IAM’) Business Analyst will be responsible for gathering business requirements, analysing them and designing a functional design of the proposed IAM solution for various IAM projects delivered by Hexadius to its clients.

Some of the day-to-day duties include:

• Gather and documenting functional/ business requirements for IAM implementation covering various IAM functionalities such as user lifecycle management, access request, policy management, password management, PAM integration, Single Sign On/ Multi Factor Authentication, Role Based Access Control, etc
• Analysing business requirements and defining a functional design for IAM solution
• Documenting to-be process flows for the above IAM functionalities
• Develop IAM implementation roadmap
• Assist clients with various options for IAM functionalities and explaining pros/ cons for various options and communicate various aspects of best practice IAM process designs and methodologies
• Identify IAM project KPIs
• Review IAM technical design documents for compliance and alignment with functional. business requirements
• Prepare user manuals for implemented IAM solution
• Develop training plan
• Prepare training slides and conduct end user trainings for implemented IAM solution
• Develop test plan
• Document test scripts based on the agreed business requirements

This role will be client facing and will require continuous touchpoints with client personnel. The ideal candidate can expect to learn at a fast pace within a supportive and well mentored environment, working with a driven and ambitious team, with possible career growth opportunities over time.

The following attributes, while not mandatory, will be highly regarded:

• Organized, with attention to detail
• Excellent analytical, logical thinking, and problem-solving skills
• Excellent verbal and written communication/ presentation skills
• Excellent and structured documentation skills (use case, data modelling, process design, workflow descriptions)
• Strong and proven skills in requirements analysis (business/ functional)
• Proficient with, or able to quickly become proficient with, a range of general and specialized cybersecurity solutions
• Proficient with Microsoft Office suite
• Conceptual knowledge of leading IAM solutions (e.g., SailPoint, Saviynt, Okta, PingIdentity)

Contribute to the Revenue Optimization department in its goal to maximize profit by performing the following:

Key Responsibilities:

• Technical Expertise: Application development using OutSystems Platform and Java.
• Project Management: Assist in monitoring IT solution projects, ensuring timely delivery and alignment with our strategic business objectives, naming NIE Digital Portfolio.
• Effective Communication: Engage with administrative staff, faculty members and researchers to understand their requirements, provide updates, gather feedback, and follow up to ensure timely progress on projects.
• Compliance Audits: Participate in audits to ensure compliance with both internal standards and external regulations, maintaining the highest levels of integrity and accountability.

Requirements:

• A University degree in Computer Science, Information Technology, Information Systems, Info-communications, or equivalent.
• 5 to 7 years working experience as a Systems Analyst.
• Technical proficiency in coding on Java, with a proven track record of supporting successful IT initiatives.
• Good knowledge of front-end web development (e.g., HTML, CSS, JavaScript)
• Proficient in data visualization tools, such as Tableau preferred.
• Ability to process massive amounts of data and complete critical projects in a correct, accurate and timely manner.
• Strong logical thinking, data analysis and problem-solving skills.
• Excellent communication skills, capable of translating complex technical concepts into clear business requirements.
• A team player who thrives in a collaborative environment and is committed to achieving collective goals.

Responsibilities:

• Manage day-to-day sales operation
• Sales Order Processing: Quotation, Sales Order, Purchases Order, Delivery Order, Invoicing
• Professionally handle high volume of inquires and assist to provide effective solution for customers’ issues
• Provide excellent support and customer-service
• Proactively sourcing for new sales opportunities through inbound lead follow-up
• Connect with key customer contacts (external) as needed
• Coordinate projects and support lead manager. Ensuring projects are worked according to agreed plan and kept on schedule
• Liaise with internal teams such as Finance, Procurement, Logistics and Marketing
• Assist in preparation & submission of relevant reports and documents for tenders
• Attend frequent online/ offline product trainings arranged by vendors

Requirements:

• Diploma in Business or related field
• Preferably 1-2 Year(s) of working experience in related field
• Exposure to computer hardware/ software/ maintenance contract is preferred
• Ready for dynamic and fast-paced environment
• Strong phone presence, interpersonal & customer service oriented
• Excited about the opportunity to develop consultative sales skills and aiding team to meet monthly targets
• Enjoying interacting and communicating with people, and maintain good rapport with our IT Business Partners
• Proficient in MS Office

Must Have Skills

1. Programming languages: Python / Spark
2. Experience with Linux utilities & SQL.
3. Experience in using PySpark for data transformation.
4. Knowledge of AWS services such as Redshift, Glue, Cloudformation, EC2, S3, Lambda.

Good to Have Skills

1. ETL Tool Experience
2. AWS Exposure

Key Responsibilities

1. Responsible for the development of ETL pipeline in open source to carry out data ingestion
2. Write programs to extract data from data lake and curated data layer to meet business objectives
3. Collaborate with different teams to gather the understanding of the application to design the ETL pipeline
4. Gather business and functional requirements, and translate these requirements into robust, scalable, operable solutions that work well within the overall data architecture
5. Participate in the full development life cycle, end-to-end, from design, implementation, and testing, to documentation, delivery, support, and maintenance and produce comprehensive, usable dataset documentation and metadata

Must Have Skills

1. Expert-level knowledge of Tibco product suite, including BusinessWorks, EMS, and BusinessEvents

2. Strong understanding of enterprise application integration (EAI) concepts and SOA principles

3. Proficiency in Tibco development tools like Designer, Administrator, and Hawk

4. Advanced experience with web services, REST APIs, and SOAP

5. Expertise in Tibco's Business Process Management (BPM) tools

6. Solid understanding of messaging systems and protocols (JMS, MQTT)

7. Proficiency in scripting languages (e.g., Java, Python) for custom development

8. Experience with CI/CD pipelines for Tibco deployments

9. Strong knowledge of Tibco performance tuning and optimization techniques

10. Familiarity with cloud platforms, preferably AWS or Azure

Good to Have Skills

1. Experience with other integration platforms (e.g., MuleSoft, IBM Integration Bus)

2. Knowledge of containerization and orchestration tools (Docker, Kubernetes)

3. Understanding of API management concepts

Key Responsibilities

1. Lead the design, implementation, and management of integration solutions using Tibco products

2. Oversee the development and maintenance of Tibco-based applications and services

3. Collaborate with business stakeholders to understand integration requirements and translate them into technical solutions

4. Manage and prioritize integration-related backlog items, coordinating with both onsite and offshore team members

5. Conduct and lead technical discussions focusing on integration architecture, design, and development strategies

6. Mentor and lead a team of Tibco developers, fostering their growth and ensuring high-quality deliverables

7. Implement and maintain best practices for Tibco development and deployment

8. Oversee performance monitoring, optimization, and troubleshooting of Tibco applications

9. Ensure security and compliance with industry standards and regulations in Tibco implementations

10. Stay updated with the latest trends in Tibco products and integration technologies

11. Provide technical guidance and support for Tibco-related production issues, including 24/7 support when required

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Application Support.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Key responsibilities

· To provide quality day-to-day L2 Production support for Java/Web-based application.

· To coordinate and support infrastructure maintenance activities.

· To manage implementations of new application releases, adhering to the best practices of the release management process.

· To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

· To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

· To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required: -

At least 2 years working in an L2 Application Support Environment.

Mandatory/Core technical competency required:

Linux; Unix Shell Scripting

SQL (MYSQL/MSSQL)

OpenShift/Docker

Good to have experience:

· AngularJS

· ActiveMQ

· Elastic Search

· Application Monitoring Tools

· CI/CD (Continuous Integration & Continuous Deployment)

· Python

· Microservices concept

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

Working Hours (Shift Timing)

· Morning shift 6am to 3pm

· General shift 9am to 6pm.

· Afternoon shift 2pm to 11pm

· Night shift 10pm to 7am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Application Support.

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Key responsibilities

· To provide quality day-to-day L2 Production support for Java/Web-based application.

· To coordinate and support infrastructure maintenance activities.

· To manage implementations of new application releases, adhering to the best practices of the release management process.

· To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

· To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

· To enhance existing support process to maintain/improve service level & quality.

Skills and Experience Required: -

At least 2 years working in an L2 Application Support Environment.

Mandatory/Core technical competency required:

Linux; Unix Shell Scripting

SQL (MYSQL/MSSQL)

OpenShift/Docker

Good to have experience:

· AngularJS

· ActiveMQ

· Elastic Search

· Application Monitoring Tools

· CI/CD (Continuous Integration & Continuous Deployment)

· Python

· Microservices concept

· Experience in application implementation projects in financial institutions would be advantageous.

· Strong analytical and problem-solving skills.

· Ability to perform impact analysis in a structured manner.

· Good verbal & written communication skills.

· Proactive and able to work independently and under pressure.

Working Hours (Shift Timing)

· Morning shift 6am to 3pm

· General shift 9am to 6pm.

· Afternoon shift 2pm to 11pm

· Night shift 10pm to 7am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire Senior Business Analyst. This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Scope

• Formulate and define system scope and objectives using knowledge of information technology and industry knowledge/ requirements.

• Act as a liaison between client and technical solutions/ support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.

• Proactively research, identify, and specify solutions to problems.

• Support and conduct visualization, user experience and configuration elements of solution design.

• Document requirements specifications using high-maturity methods, processes and tools.

• Support requirements management and change management processes.

• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.

• Consider the business implications of the application of technology to the current business environment.

• Develop and execute acceptance test plans and test cases.

Required

• Typically a Bachelor's degree in a technical or business discipline or equivalent experience

• Minimum of 5+ years of related experience or a Master’s degree and up to two years of experience.

Knowledge and Skills

• Good verbal and written communication skill and is comfortable fronting client

• Ability to work effectively in a team

• Essential: requirements determination using structured techniques for documentation, analysis, evaluation/ validation; decomposition of high- level information into details; abstracting low- level information; distinguishing requests vs needs; distinguishing requirements vs. solutions; classifying/ prioritizing requirements; requirements change management and traceability; identifying risks; applying creativity to solving complex problems; building relationships and working collaboratively; effective verbal/ written communication; experience in an industry domain.

• Specialized: developing structured user manuals and training; business rules modeling; develop and executing acceptance test plans

• Experience in performing integrated testing and managing UAT is required.

• Experience in Public Sector implementation is an advantage.

• Experience in Agile methodology is an advantage.

WHAT’S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Nishant Pawar

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Government Solutions Business Unit is looking for a Business Analyst

Internal Code: A24105

This is a one-year contract role.

What will you do?

As a Business Analyst, you will serve as a vital bridge between external stakeholders and internal teams, ensuring seamless communication and alignment between business needs and technology solutions.

Your role involves understanding and analysing business requirements, translating them into functional specifications, and facilitating the successful implementation of solutions that meet both external and internal expectations.

Requirement Gathering and Analysis:

• Collaborate with stakeholders to elicit, document, and prioritize business requirements.
• Conduct interviews, surveys, and workshops to gather detailed information about business processes and needs.
• Analyse and translate business requirements into functional specifications and user stories.

Solution Design and Implementation:

• Work with Design & Technical teams to design and validate solutions that meet business requirements.
• Participate in testing and quality assurance activities to ensure that solutions are delivered as intended.
• Support the implementation of new systems and processes, including user training and change management.

Project Management Support:

• Assist in project planning, tracking, and reporting activities, ensuring alignment between external expectations and internal capabilities.
• Facilitate communication between stakeholders, project managers, and development teams.
• Monitor project progress and address any issues or risks that may arise.

Data Analysis and Reporting:

• Analyse data to identify trends, issues, and opportunities for process improvements.
• Develop and deliver reports and presentations that provide actionable insights for decision-making.
• Create and maintain documentation of business processes, systems, and workflows.

Continuous Improvement:

• Identify and recommend opportunities for process improvements that benefit both external stakeholders and internal operations.
• Stay updated with industry trends and best practices to ensure that solutions are innovative and competitive.

What are we looking for?

• Good understanding of IT systems, databases, and software development processes.
• Development experience or knowledge of programming languages and concepts.
• Experience with software and tools used for business analysis and documentation.
• Strong analytical and problem-solving skills with the ability to think critically and strategically.
• Advanced proficiency in Excel, including experience with complex formulas, pivot tables, and data visualization.
• Excellent communication and interpersonal skills, with a proven ability to facilitate collaboration between external and internal parties.
• Proficiency in business analysis tools and techniques (e.g., UML, BPMN, wireframing).
• Familiarity with project management methodologies (e.g., Agile, Scrum, Waterfall) is desirable.
• Diploma/bachelor’s degree in computer science, Information Technology or related field.
• CBAP or PMI-BA is a plus.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

· Possess a degree in Computer Science/Information Technology or related fields.

· Financial services industry experience in Asset Management is preferred.

· Possess working experience as a senior/lead business analyst for analytics projects in Asset Management.

· Experience in portfolio analytics projects - familiarity with performance, risk, and exposures.

Roles and Responsibilities:

This role requires individual to work independently and with team members within a growing SME.

The roles and responsibility notwithstanding the following:

- Assist in overseeing the daily procurment & administration work

- Provide administrative support to daily operations work

- Data entry and updating of records to system

- Coordinate with product and document deliveries based on existing procedures and customer’s requirements

- Basic cost comparison analysis

- Enter inbound & outbound orders into system

- Management of accounting/inventory system

- Understand, plan and schedule procurement of goods/materials required

- Coordinate between different departments and sub-contractors to ensure order fulfilment and proper documentation and billing

- Verification of supplier's billings

- Handle office administrative work like scanning of documents, filing

- Answering screening and forwarding incoming phone calls

- Data entry

Prerequisites:

- Ability to produce accurate and quality work within tight deadlines

- Able to work independently under minimum supervision

- Able to work in a fast-paced environment with deadlines

- Possess at least secondary school GCE “O” level or Diploma equivalent

- Minimum 1-2 years' working experience

- Proficiency in Microsoft Excel, Outlook, Power Point, Word and Google Sheets

Responsibilities:

• Lead effective implementation of projects in Deposit Group (Requirements gathering, User Acceptance Test, End User Training, and updating of Procedure Manuals)
• Handle requirement analysis, functional specification review and sign off
• Effectively engage with business and technology stakeholders at all levels
• Working with a team in preparation of UAT plans, scenarios and test cases and execution of UAT
• Lead defect management, scope creep and risk identification
• Prepare target operating models and provide end user training
• Handle management reports and dashboards
• Initiate and execute process improvements targeting productivity, standardization, and risk controls
• Contribute towards planning activities of the department

Requirements:

• Graduate, preferably in Banking & Finance
• At least 3-5 years of experience in Account Services (customer account opening/update/closing) & credit limits creation/update operations or related function
• Experience in project management an added advantage
• Ability to manage projects with strong risk awareness, analytical and problem-solving skills
• Self-starter who can work effectively provide leadership to a team
• Good interpersonal skills, decisive in communications
• Resilient and flexible in challenging circumstances

Work Location: Changi Business Park

Job Description:

We are seeking an experienced Revenue Analyst to manage and optimize our revenue, profit, and pricing strategies. This role involves analyzing Pricing data, forecasting revenue, and developing actionable insights to maximize profitability. The ideal candidate will possess strong analytical skills, experience in revenue management, and proficiency in market and pricing analysis.

Key Responsibilities:

• Revenue & Pricing Analysis: Prepare and provide revenue forecasts, pricing strategies, and financial projections. Analyze data to draw actionable business conclusions and offer recommendations for improvement.
• Reporting & Forecasting: Monitor and report on financial performance against budgets and historical data. Manage month-end reporting, perform audits, and prepare forecasts for revenue and profit.
• Market & Competitive Analysis: Conduct competitive analysis and support market sales strategy meetings with data-driven insights.
• Stakeholder Communication: Develop and maintain relationships with stakeholders, ensuring clear communication of data analysis and reports.
• Skills:
  • Strong analytical and decision-making abilities
  • Excellent communication and presentation skills
  • Ability to multitask and meet deadlines in a fast-paced environment
  • Proficiency in MS Excel and PowerPoint
  • Understanding of competitive market dynamics

If you are a proactive individual with a passion for optimizing revenue and pricing strategies, we invite you to apply for this exciting opportunity.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys’ privacy policy.

Required Skills

Solution oriented, business focused with a mindset to constantly improve production quality and stability.

Have basic technical skills e.g. SQL, Unix, Microservices, CI/CD tolls etc.

Excellent analytical skills

Ability to multi task and manage stress while maintaining empathy for end users.

Exposure to Monitoring tools & Automation.

Good communicator and have managed Operations & Business.

Problem-Solving mindset with orientation towards Continues Improvement.

Functional knowledge of similar kinds

Experience

The candidate should have Rich banking experience in handling business and Operation uses.

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking to hire L2 Production Support

This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Type: One-year Renewable Contract

Requirement:

· Minimum 5 years of Production Support experience

· Minimum Java development skills will be added advantage.

Key responsibilities

· Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.

· Monitor system performance, detect anomalies, and ensure uptime and availability of services.

· Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.

· Work closely with L1 support to ensure a seamless escalation process for complex issues.

· Collaborate with development teams to identify and resolve recurring issues or system bugs.

· Perform root cause analysis and provide recommendations for system improvements.

· Document technical issues, solutions, and best practices for future reference.

This position needs shift work, 8am to 8pm and 8pm to 8am.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected]. Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Preethi Kanthappan

Reg No: R1765546

Avensys Consulting Pte Ltd
EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' privacy policy.