Job Responsibilities :

• Basic knowledge in Testing
• Analyze the Requirement documents and prepare Test Scenarios and Test cases
• Execute test cases and raise defects
• Co-ordinate with Business Analysts / Tech Leads for issue resolution
• Co-ordinate with Business users for UAT execution
• Knowledge in Testing tools
• Manage stakeholders' expectations across Project teams
• Good team player with strong communication and problem-solving skills

Requirements :

• Banking experiences
• Wealth management
• Testing

Are you a tech leader passionate about building high-performing teams and ensuring exceptional application uptime?

Morgan Mckinley is seeking a motivated and experienced Application Support Lead to join our dynamic team!

In this role, you will:

• Lead and mentor a team of application support specialists, fostering their growth and development.
• Tackle complex technical issues related to .NET, Java, and SQL/Database applications.
• Proactively improve application performance and stability through innovative solutions.
• Collaborate closely with development teams to identify and fix bugs.
• Manage vendor relationships for optimal service and timely resolution of support requests.
• Build strong relationships with internal stakeholders across business, IT, and management.
• Champion continuous improvement by developing and implementing process enhancements.
• Stay ahead of the curve by learning the latest technologies and trends in application support.

Are you a perfect fit? You'll have:

• A Bachelor's degree in CS, IT, or a related field (Master's preferred).
• 5+ years of experience in application support, 2+ in a leadership role.
• Proven track record of troubleshooting and resolving complex technical issues.
• Excellent communication, interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• A knack for thriving in fast-paced, team-oriented environments.
• Network and infrastructure management experience a plus.
• Vendor management and stakeholder relationship building skills.
• ITIL or similar methodology experience preferred.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R1110345

Position: Production Support Analyst
Employment Type: 6-month Agency Contract (Highly Renewable)
Location: Alexandra Road
Mode of Work: Hybrid

Key Skills:

• Swift Product Skills: Retail / Wholesale banking support, AML, AMH, Wealth Management
• Programming Languages: Java, J2EE, JMS, Webservices, Micro Services, UNIX (Shell Scripting)
• Database & Tools: Oracle (SQL & PL Sql), Control M, Splunk, Prometheus, Grafana
• Servers & Middle Ware: OpenShift Platform (OCP), IBM MQ Series, Weblogic, Tomcat

Job Objectives

• We are seeking a skilled and experienced application production support to oversee and manage various projects within our prod support team.
• The ideal candidate will have a strong background in the project management, particularly with prod support env, and possess excellent org and comm skills.
• This role will primarily focus on coordinating and managing projects related to the maintenance and enhancement of our prod systems, ensuring timely delivery, stability, and high-quality results.

Key Responsibilities:

• Key point of contact for development team to coordinate / validate on the production readiness, change quality, observability, resilience, and production risk
• Identify and mitigate project risk, proactively addressing potential issues to minimize potential disruptions to production operations
• Serve as the primary point of contact for project-related communications, providing regular updates to stakeholders on project status, milestones, and any changes in scope or requirements.
• Facilitate the resolution of project-related issues and conflicts, working collaboratively with team members and stakeholders to find effective solutions
• Maintain accurate project documentation, including project plans, meeting minutes, status reports, and other relevant records.
• Identify opportunities for process improvements and efficiencies within the production support team, implementing best practices to enhance overall project delivery and performance.
• Ensure compliance with company policies, procedures, and regulatory requirements throughout the project lifecycle.
• Own production operational issues by issuing initial response, data gathering, tracking, and resolution where possible as well as determining escalation protocol based on the nature of the issue
• Ability to direct multiple resources on cross functional teams to troubleshoot and resolve complex systems issues
• Manage and respond to users on timely manner for reported production issues/clarification

Job Requirements:

• Minimum 10 years of hands-on experience in Java, J2EE, JMS, Webservices, Micro Service, Oracle, UNIX, IBM MQ Series, Control-M, Splunk
• Proven experience in project management, particularly in a production support environment
• Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Hands-on experience in IT Operations/Production support L2/L3.
• Experience in ITIL process and tools like Control-M is a plus.
• Strong analytical & trouble shooting skills required.
• Experience in Disaster Recovery planning and test execution.
• Exhibits problem solving skills and shows flexibility in supporting evolution in process, standards, and strategy.
• Experience working in financial services industry supporting mission critical applications is a big plus.
• This is a temporary position with an expected duration of 6 months, with the possibility of extension based on project needs and performance.

If keen, kindly forward your CV to [email protected]

Tangspac Consulting Pte Ltd
#03-02 The Octagon, 105 Cecil Street, Singapore 069534
EA Personnel Name: Olsem Stefanus Emmanuel
EA License: 07C3635 | EA Registration: R2094432

The company is currently looking for a Sales Support Executive to expand its ever-growing team. If you aspire for a rewarding career, keep reading:

Responsibilities:

• Sales Order Processng (issuance of DO, invoices, etc)
• Regular Order Management Updates to the Sales Team
• Coordination of shipping schedule.
• Preparation of shipping documents (commercial invoice, packing list etc.).
• Track payment and update on system
• Maintain the customer data to ensure accuracy.
• Assist in general administration duties and Ad-hoc duties assigned

Requirements:

• ‘O’ level with 2-3 years of relevant experience.
• Self-motivated and initiative individuals.
• Possess strong negotiation and selling skills.
• Knowledge in office supplies or office automation would be an advantage.
• Knowledge on SAP and TMS system would be an advantage.

Why join us:

• Attractive commission package
• 5 days’ work week
• Good career growth/staff benefits
• Transport pick-up from Jurong East MRT

Please email your resume with your last/current drawn salary, expected salary, notice period to [email protected].

The Company

Our client is a leading, data driven insurance business and looking for a Data Business Analyst to join their impactful analytics team. They are seeking to build a team of Data Business Analysts who can act as a bridge between technology and business to work on data solutions. This is a 12-month contract role with a high potential of an extension or conversion upon for good performance.

The Role

• Work with Business Stakeholders, Project Managers and Technology teams to assist in the implementation and maintenance of data projects.
• Work with business stakeholders to understand business requirements and translate business requirements into data requirements.
• Conduct data mapping workshops with technology teams and business stakeholders to source for required data.
• Create validation datasets for business stakeholders to ensure requirements are met.
• Provide ETL team with clear understanding of data mapping and discuss on potential code optimisation.
• Work with business stakeholders to come up with data quality rules.
• Engage with both business and technology stakeholders during testing, driving defect investigation and resolution.
• Support change requests by assessing impact on downstream processes and driving required changes in mapping.
• Support documentation of data-related artefacts required for compliance with data governance.

Your Profile

• Degree in Mathematics / Statistics / Analytics/ Technology/ Business or a relevant discipline
• 3 to 5 years of experience in a business analyst or data analyst role working with business stakeholders
• Working experience in at least one project related to business intelligence, reporting or data warehousing
• Advanced proficiency in SQL, or any other data querying language
• Advanced proficiency in Microsoft Excel and PowerPoint
• Proficient knowledge of Tableau, Power BI, or other business intelligence tools
• Solid communication skills and experience in collaborating with different team members from business and technology
• Insurance domain knowledge is an added advantage

Having 1 or more of the following experiences

• Working knowledge in database and system design
• Working knowledge about querying data, data visualization and data analysis
• Performed in the role of a business analyst in analytics or reporting capacity

Apply Today

Please send your resume, in WORD format only and quote reference number GO12900768, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Job Summary:

If you are a self-motivated and independent UAT Analyst/Tester and aspiring to become Business Analyst, this role is for you within the banking domain.

Mandatory Skill-set:

• Degree in Finance, Accounting, Business Administration, Computer Science or equivalent;
• 1-3 years of experience in Banking Industry/Financial Industry;
• Proficient in Microsoft office suite of applications (especially Excel and PowerPoint);
• Experience in conducting testing or User Acceptance Testing (UAT), logging errors and documenting test scripts, results and findings;
• Maintain strong analytical, problem-solving, and communicating skills;
• Good interpersonal skills and a strong team player.

Desired Skill-set:

• Experience on Trade finance is a plus.

Responsibilities:

• Assist in Business Requirement preparation/Function Specification review activities;
• Assist/Participate in overall UAT management;
• Preparation of test scripts and writing SQLs based on mapping specifications;
• Report & monitor test progress & defects and document testing results / reports;
• Supervise change management by tracking, managing and escalating issues.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

It’s an exciting time for Everest Re Group, Ltd. (“Everest”)! As we continue on our journey, we see significant opportunity ahead of us to expand our reach, build diversity, and enhance our capabilities in critical markets.

Everest is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in the US, Europe, Canada, Singapore and other territories. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. But the most critical asset in this organization is our people.

At Everest, we are committed to the development of our people. We offer dynamic training & professional development to our employees. You will benefit from career development and learning opportunities that will let you set career goals and fulfill them.

The Role

The candidate will be an integral part of Asia Pacific’s team and working closely with Analytics and Underwriting teams providing analytical and reinsurance solutions across various lines of business such as Property, Casualty, Cyber, Motor, Marine, Structured Solutions, Agriculture, Accident, Health etc.

Responsibilities include but not limited to:

• Work on Big Data available (both internal and external) to provide useful information to various stakeholders
• Perform analytical reviews on portfolio to improve profitability and growth

Qualifications, Education & Experience:

• 2 - 5 years of experience in an analytical role at an Insurer, Reinsurer, Broker, or Consulting Firm
• Strong skills in MS Excel, Access, SQL, Python and other computing skills essential for analysis of big data
• Minimum Bachelor’s Degree

Roles and Responsibilities:

• Analyze current and past financial information (e.g., profit loss accounts, financial statements, working capital, costs, prices, expenses, revenues, rates of return)
• Analyze external economic conditions and impact on business operations
• Develop financial models and providing financial forecasts to support organizational decision making
• Measure and forecast potential impacts of financial transactions and corporate development activities
• Develop automated reporting and forecasting tools for more efficient use of data, including review of report/analysis methods to improve quality of reporting and analysis
• Drive continuous improvement activities in the areas of planning and forecasting, reporting and analysis
• Experience in coordinating for due diligence including financial and tax due diligence will be an added advantage.
• Other duties as assigned

Requirements:

• Bachelor’s Degree in Accounting, Finance, or related field required
• 3+ years of progressive relevant experience as an accountant, auditor or computer programmer analyst
• Thorough understanding of Generally Accepted Accounting Principles (GAAP)
• Thorough understanding of Generally Accepted Auditing Standards
• Strong complex problem solving and analytical abilities
• Ability to work closely with Senior Management within a fast-growing, entrepreneurial environment

*We regret that only shortlisted candidates who applied through Linkedin and/or Jobsbank will be notified.

Job Description
WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Technical Support Consultant (L2) plays a crucial role in making sure that happens, as the next line of support to our Service Desk. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

The Technical Support Consultant (L2) provides Tier 2 support to our clients; handling escalated support requests from Service Desk Support Consultant (Level 1), as well as any projects that require on-site troubleshooting, installations or implementations. As such, the role requires the candidate to be fairly exposed to Active Directory, server, network, Exchange or any cloud infrastructure administration.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L2) can turn to the Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Delight our clients with a friendly, quick and helpful experience.
• Use our ITSM Portal to work on and resolve escalated Incidents and Service Requests from the Service Desk or Level 2 team.
• Work with Service Desk Support Consultant (Level 1) to communicate to the client the status of their ticket every step of the way, notify them of any changes or outages related to their issue.
• Assist the client with remote or on-site troubleshooting activities.
• Assist the client with on-site installation/implementation & removal of equipment.
• Managing and recording all work through our ITSM portal.
• Split tickets that have several issues into their own individual tickets to ensure linear tracking and resolution.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Escalate tickets that require Team Lead or Technical Manager support.
• On-site hardware maintenance and support.
• Create and maintain documentations for on-site processes.
• Make sure that client documentations are well maintained.
• Collaborate with Projects team from time to time, to assist with project implementations on-site.
• Identify, Communicate and Mitigate potential risks to the Service Delivery Manager and clients.
• Adhere to the schedules provided by the Team Leads or Service Delivery Manager.
• Follow Standard Operating Procedures (SOPs) for daily / weekly recurring tasks.
• Follow all our Security Procedures and keeping a vigilant eye for Security Issues.
• Identify opportunities for improvement and make constructive suggestions for change.
• Contribute to the process of innovative change effectively.
• Undertake other duties as required by the Team Lead or Service Delivery Manager.

Requirements

• Diploma or Degree in Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System of the equivalent).
• ITIL v4 certification will be an advantage.
• CCNA, Microsoft certifications, VMWare or Fortinet certifications will be an advantage.
• At least 2 to 3 years’ work experience as a Level 2 Technical Support Engineer, Desktop Support Engineer, IT Service Desk Engineer or similar roles.
• Hands-on experience with Windows/Linux OS environments.
• Hands-on experience in managing Active Directory, M365, MS Exchange, Storage, VPN, Network or virtual computing infrastructure.
• Good understanding of computer systems, mobile devices and other tech products.
• Good knowledge of cloud concepts and networking.
• Excellent ability to diagnose and troubleshoot basic to intermediate technical issues.
• Familiarity with remote desktop applications.
• Excellent problem-solving and communication skills.
• Ability to provide step-by-step technical help, both written and verbal.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

Job Description

WIZTECH firmly believes in staff empowerment. In line with WIZTECH’s core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.

The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is key. The Service Desk Support Consultant (Level 1) plays an important role in making sure that happens, as the frontline member of the team. Our Service Desk functions as the Single Point of Contact (SPOC) for our clients.

Having excellent teamwork and communication skills, good ability to diagnose and troubleshoot issues quickly, as well as having a proactive, adaptable and a learning mindset enables us to be a pillar to our clients’ success.

When assistance is needed, the Technical Support Consultant (L1) can turn to the Level 2and Level 3 team, the Service Delivery Manager and Technical Manager for guidance and support.

Responsibilities

• Able to function on a 24 by 7, shift-rotational basis, including weekends.
• Ensure all calls, chats are answered and all emails are responded in a timely manner.
• Ensure all issues are properly logged into the ITSM portal.
• Perform initial classification/prioritization of the incidents.
• Perform first level triage and troubleshooting on all reported issues, ask customers targeted questions to quickly understand the precise root of the issue.
• Refer to internal Knowledge Base or resources to provide accurate technical solutions.
• Provide First Call Resolution (FCR) technical support via phone, email or chat.
• If unable to resolve, escalation to next level resolver group and keeping client informed.
• Ensure tickets are not ‘stale’ throughout the Incident lifecycle process, and all tickets meet the Service Levels (SLA).
• Furnish timely updates to customers on the status of outstanding incidents within targeted Service Levels (SLA).
• Prioritize and manage several open incidents at one time.
• Maintain ownership of incidents and follow-up with client on reported issues until closure.
• Manage customer expectations and notify Team Lead/Service Delivery Manager in the event of unusual surge in calls of a specific nature.
• Prepare accurate and timely reports.
• Maintain jovial relationships with clients.
• Contribute knowledge articles and maintain documentations for known errors/on-site processes.
• Collaborate with the internal IT team to communicate to the client the status of their ticket every step of the way, notifying them of any changes or outages related to their issue.
• Escalate tickets that require the Service Delivery Manager or Technical Manager support.
• Identify, communicate and mitigate potential risks to the Service Delivery Manager and clients.
• Act as the Monitoring Center for internal infrastructure, monitoring via dashboards and escalating appropriately to Level 2 or Level 3 team for remediation.

Requirements

• Diploma in IT or Engineering (Electrical & Electronic, Computer Science, Telecommunication, Information System or the equivalent).
• ITIL v4 or other IT-related certifications will be an advantage.
• At least 1 to 2 years’ work experiences as an IT Service Desk Analyst, Technical Support Engineer, Desktop Support Engineer or similar roles.
• Familiarity in providing support via remote desktop applications.
• Hands-on experience with Windows/Linux OS environments.
• Basic experience in managing Active Directory, M365, VPN, Network or virtual computing infrastructure.
• Basic knowledge of cloud concepts and network infrastructure.
• Good understanding of computer systems (hardware and software), monitoring tools, mobile devices and other tech products.
• Intermediate knowledge on using Microsoft Office suite (e.g. MS Excel, MS Outlook, MS SharePoint etc)
• Excellent ability to diagnose, identify and troubleshoot technical issues.
• Excellent problem-solving and communication skills.
• Excellent time management and task prioritisation skills.
• Good attention to detail.
• Proactiveness, adaptability and a continuous learning mindset.

• Act as the main point of contact and intermediary between the CEO and both internal and external stakeholders.
• Handle the CEO's calendar, arrange appointments, and facilitate meetings, including the compilation of meeting documents and presentations from relevant parties.
• Assist in the submission of commercial tenders and project bids.
• Aid in market research by creating and maintaining a market database, gathering, structuring, and analyzing business data.

Requirements:

• Diploma and above.
• At least 3 years of experience in secretarial duties.
• Proficient in business writing to craft reports and presentation slides for Senior Management and the Board.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world.

https://coretrm.com/

E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the full trade lifecycle of physical and derivative trades from trade capture, through operational logistics, to financial settlement.

Our risk management features enable management to track profit and loss, positions and credit, monitor risk metrics, duties segregation, and ensure adherence to trading limits in real-time.

Due to rapid expansion and business needs, we are now looking for a Support Analyst to assist clients using our platform.

Responsibilities

• Provide Level 1 and Level 2 support via email, IM and phone to existing clients
• Log all support issues in the company issue tracking system
• Monitor outstanding issues and ensure they are dealt with within the Service Level Agreement
• Perform ongoing configuration of support issues
• Work with new clients to ensure smooth transition from implementation to support
• Resolve or explain issues to client satisfaction
• Escalate issues to the development team when appropriate
• Raise change requests for platform enhancements
• Liaise with CoreTRM product developers on changes and enhancements
• Follow CoreTRM standards, procedures, and policies
• Provide after work hours phone stand-by support (on shift with other support analysts) and/or ah-hoc cover for other support analysts (including overseas ones) when needed
• Other ad-hoc duties if needed

Requirements

• IT knowledge/skills is helpful but not a must
• Understanding of oil trading is helpful but not a must
• Excellent communication and analytical skills
• Ability to thrive in a very fast-paced and dynamic environment

NOTE: This is a client-facing role, and not an IT role. Our software is so well-designed that only some basic understanding of IT is sufficient. Ideally, the suitable candidate is a believer of systems and interested to know more about the world and processes of oil trading.

• Coordinate and support the sales team in achieving their sales targets for insurance policies and products.
• Support the sales team in preparing and processing insurance policies, quotes, and applications.
• Respond to inquiries about insurance coverage, policy details, claims, and related issues.
• Prepare and maintain accurate sales reports, records, and customer databases in compliance with relevant regulations and company policies.
• Communicate effectively with team to gather required information, answer inquiries, and provide exceptional customer service.
• Provide administrative support to the sales team by managing paperwork, filing, and documentation.

Requirement:

• GCE ‘N’ level & above.
• At least 2 years of admin experience in Insurance industry.
• Proficient with Microsoft Office

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Nets Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

To manage Admin, Compliance and Building Services of 1NN and 1NE.1-Net is fast transforming itself into Asias Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. Its uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

Role Profile

The Assistant Engineer shall be responsible to provide timely response, escalation and resolution to all incidents, outages and performance alerts. This includes the monitoring of 1-Nets facilities and network infrastructure and systems performance.

Responsibilities

• To perform 24x7 rotating shift duty for NOC and Network Operations.
• Changing of backup tapes based on predetermined schedule
• Preparation and compilation of team and customer weekly and monthly reports
• Process internal and external service requests including physical access, DNS changes, MS, x-connect and etc.
• Inventory Management for physical network infrastructure, x-connect.
• Provide remote hands service and onsite support to internal and customers
• Liaising with end users and vendors/Telco providers on network implementation, requirements and maintenance support
• Manage vendors or contractors in Meet-Me-Room, Cabinets and Client premises when services are required
• Responsive to troubleshoot and solve L1 Data Center and customer network issues
• Perform physical network infrastructure deployment and cross connect provisioning for internal and customers requirement
• Report to Telco Helpdesk for suspected circuit problem.
• Maintain concise and up-to-date network documentation including: Network inventories, processes, policies and procedures
• Collect and manage the statistics collection and application from the network systems
• Generate accurate and informative network analysis reports such as traffic utilization and network uptime reports

• Minimum Diploma or equivalent qualification in IT related field of study
• Must be willing to learn- No experience required as job training will be provided
• Career growth opportunities
• Able to resonate with our culture of Respect, Teamwork, Drive
• Rotating shift duty
• Basic knowledge and experience with networking protocols, including TCIP, RIP, TRACERT & PING Command
• Basic knowledge and experience with Structured Network Infrastructure for network Layer 1 & 2 support
• Pro-active in anticipating and resolving issues in the work environment
• Customer service acumen and possess a strong sense of urgency
• Strong sense of responsibilities and accountability in the work performance
• Working location : 1-Net (East) at Chai Chee / 1-Net (North) Woodlands

Our client is the world’s leading producer of Niobium, a chemical element/mineral resource that primarily improves the strength of steel and has many different applications. The nature of their business involves the extraction, processing, manufacturing, and marketing of this chemical element, developing and providing technology for each application and final product. The task is to add value to the supply chain where the element is used. This element is widely used in structures for buildings, bridges and façades, structures of automotive bodies and in superconducting magnets of MRI scanners and hot parts of aeronautic engines, to name but a few examples. They work closely with a variety of industries involved in steel production, welding, nuclear, and electronics, and dedicate their special attention to their customers, wherever they may be globally.

Due to expansion within Asia, they are seeking an Inside Sales Analyst to focus on back-office sales administration, analysis and to provide support for the commercial team. This role is a fit for someone experienced in analysis and with expertise in excel files, power point presentations and familiar with SAP systems. For this position it is desirable to have experience in commercial planning and back-office activities and a personality that can work with a variety of different stakeholders while fostering teamwork.

KEY RESPONSIBILITIES

INSIDE SALES ANALYST - SINGAPORE

Responsibilities:

· Execute with a final supervision of the general manager the Price Adjustment (applicable to our partners in Japan and China).

· Track the Sales Orders to our partners and guarantee that the entire process will happen in accordance with the S&OP agreements (delivery, inventory, forecast and invoicing to the final customers).

· Execute the forecast analysis to support the commercial team (ensuring the deadlines of updates and bringing analysis to assist the commercial team).

· Lead and provide analysis to the GMs and commercial team for the budget process and consolidate the upload of information in SAP and in the official spreadsheet provided by the Market intelligence department.

· Prepare the material for the commercial teamwork on the competition information and do the consolidation and upload of the information.

· Operate the spreadsheet developed by Pricing department to Modeling / Do a price simulation for different scenarios (and the impact in volume and average price)

· Execute, with the forecast information, the customer credit analysis to anticipate delivery problems (which can occur if the customer does not anticipate payment, or the commercial does not obtain a credit limit or payment terms reviewed and approved by the financial area).

· Do the assessment to customers and/or partners to identify opportunities (mill configuration, segmentation, grades, capillarity of contacts).

· Execute analysis to sponsor the portfolio review process (SKU) – working together with the logistics team.

· Update and do analysis for the KPIs of the office (individual and team KPIs).

· Consolidate information on contracts/commercial agreements with customers in the region in a standardized way (Price, Payment Terms, Volume forecasted; Incoterm, Product specification align with each customer).

· Analyze and monitor the achievement of contracts/commercial agreements.

· Be the focal point to connect commercial improvements or solving commercial issues to teams in HQ via Commercial Planning department.

· Be the focal point to support and ensure that all departments in the offices have clear and well-defined work instructions and procedures.

· Be the SAP S/4 Hana project focal point to connect with the HQ team.

· Prepare presentations (ppts) and supporting material for promotional commercial activities.

· Establish the connection with the market intelligence department to create the draft strategy to explore new markets.

· Build relationships across the organization.

Desired Qualifications and Experience

· More than 5 years of experience in Inside Sales or back-office sales administration

· Excellent levels of customer service experience within international marketplaces

· Previous usage of SAP

· Exceptional interpersonal and relationship building skills.

· Driven to succeed and renowned for strategic business thinking and solution-focused approach.

· Highly numerate and able to conduct analysis and cate forecasts.

· Excellent communication, interpersonal and presentation skills

· Ability to write clear and objective reports and business correspondences.

· Ability to effectively support, present information and respond to requests from managers, colleagues, partners, representatives, and customers.

· Good problem solving and analytical skills to be able to define problems, collect data, establish facts, and draw valid conclusions.

· High level of computer literacy in MS Office – Word, Excel, and PowerPoint.

Personal Attributes:

· Team player

· Diplomatic

· Honest, open, and direct

· Good communicator

· Self-motivated

Competencies:

· Bachelor’s degree in administration, Business, Economics

· Proficient Microsoft Office (Excel, PowerPoint, Word)

· Knowledge in SAP

· Advanced problem-solving skills.

· Proficient verbal and written communication skills

· Fluency in English and Mandarin

Key Responsibilities

• Provide technical support for network infrastructure, including routers, switches, firewalls, and other network equipment.
• Install, configure, and maintain network systems and equipment.
• Monitor network performance and troubleshoot issues as needed.
• Collaborate with other team members to ensure the network infrastructure meets the needs of the organization.
• Handle administration work and other adhoc projects
• Need to be on standby for weekends activities

Qualifications

• Minimum of 3 years of experience in a similar role.
• Strong knowledge of network infrastructure, including routers, switches, firewalls, and other network equipment.
• Experience with network protocols, including TCP/IP, DNS, and DHCP.
• Excellent problem-solving and troubleshooting skills.

Hawksford – Thinking Beyond Tomorrow

With nearly 500 professionals across 15 locations, our clients are at the centre of everything we do.

We are committed to making every interaction meaningful and productive, and this is the case for all our institutional, entrepreneurial, and high-net-worth clients across the globe. We have helped families to take care of their wealth, entrepreneurs to succeed, multinational companies to operate and transact, and funds to maximise their returns.

Read our Customer Stories to learn more about our commitment and solutions that are tailored specifically to our clients.

Singapore is a magnet for entrepreneurs, high-net-worth families and businesses seeking to make the most of all that Asia has to offer. It is widely recognised as a leading global financial centre and having a pro-business environment.

Hawksford Singapore is one of the leading trust and corporate service providers in the country and have helped more than 1,000 businesses successfully incorporate in the city-state. As this market evolves, we encourage people of all skill levels to work with us, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Hawksford Singapore!

Job Description:

As a Business Support Assistant, the primary responsibility involves meticulously organizing and transferring digital documents and folders into designated folders within the Microsoft SharePoint database.

The ideal candidate ensures the accurate sorting and storage of documents, contributing to the efficient management of information within the organization. While prior experience with Microsoft SharePoint is considered an added advantage, the role is open to individuals with the capability and enthusiasm to quickly grasp and adapt to SharePoint functionalities.

You will become part of the global operations and business support team, working together with other operation managers, supervisors, and support assistants.

We need someone who should demonstrate proficiency in the Microsoft Office Suite, showcasing a keen willingness to learn and a strong attention to detail.

You’ll make Hawksford Singapore an employer of choice with:

Key Responsibilities:

• Responsible for ensuring digital documents and folders are accurately sorted, stored and transferred into respective folders in Microsoft Sharepoint database
• Providing general administrative support to departments and other ad-hoc projects

We want you if you have:

• Proficiency in Microsoft Office Suite
• Willingness to learn and strong attention to detail
• Experience in using Microsoft SharePoint would be an added advantage

If you see a job description but your experience doesn’t align perfectly with the qualifications, we’re always eager to hire talented, passionate candidates – so give it a try and apply.

At Hawksford, we’re committed to providing personal and professional growth opportunities that support our people. As our business grows, we ensure you do too.

We have a vibrant and forward-thinking culture, with tailored personal and professional development opportunities that will help you flourish in your career.

Not only do we aim to help you succeed in your current role and prepare you for whatever your next step is, we make sure to celebrate your successes along the way.

Join Us Today!

Location: Tuas

Job Description:

• Administers and processes payroll according to internal procedures.
• Ensures payments are calculated and paid accurately and timely; ensures proper calculation of taxes and deductions.
• Provides customer support to the sites including any off-cycle or replacement payments needed.
• Reviews the information prepared for general ledger entries and other accounting and financial reporting activities associated with payroll.
• Participates in the review and preparation of data necessary for the filing of payroll related tax returns and miscellaneous withholding forms.
• Completes year end process including year end adjustments, year end tax statements and review of year end tax filing information.
• Serves as an internal and external resource on payroll related inquiries.
• Participates in continuous improvement projects and initiatives; supports the development and maintenance of payroll process documentation.
• Ensures compliance with internal controls on payroll systems and compliance with tax and other payroll related legislation.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Responsibilities:

• Collaborating with the global support team to manage Service Management ticket queues and telephone systems effectively.
• Managing personal ticket queues and conducting troubleshooting for incidents or requests involving hardware, software, or OS-related items.
• Providing basic mobility support, especially for iOS devices.
• Supporting IMAC (Install, Moves, Adds, Changes) processes.
• Assisting in projects and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Adhering to asset management processes for accurate inventory and stock.
• Utilizing knowledge bases, providing timely support for end-user issues, and managing distributed hardware and software.
• Observing internal support provisions, providing feedback for improvement.
• Onboarding new employees and creating various forms of documentation occasionally.
• Understanding and tracking metrics reflecting group performance.
• Managing project assignments to ensure on-schedule completion of critical objectives.

Job Requirement:

• A minimum of 2-3 years of experience in the IT industry.
• A minimum of 2 years of customer service experience.
• A minimum of 2 years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment)
• Possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users
• Possess high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire
• Understanding of ITIL principles

To apply, please visit www.gmprecruit.com and search for Job Reference: 24033

To learn more about this opportunity, please contact Yi Fang at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Law Yi Fang | Registration No: R1113115

Responsibilities:

• Support day-to-day administrative and coordination work to the department
• In charge of filing, data entry and administrative duties
• Preparation and submission of Management reports
• Provide support to ensure effective information flow and communication among various internal and external stakeholders
• Outreach to vendors for business procurement related matters
• Forecast business related budgeting and costings
• Ensure that the company's objectives and sales targets are met
• Any other ad-hoc tasks as assigned

Requirements:

• Candidates must have a minimum of 1 - 2 years relevant office support / business operations / administrative experience
• IT savvy and good in Microsoft Office
• Able to work independently in a fast paced environment
• Able to communicate effectively with various departments

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

We are looking for junior ~ intermediate Software Development/Support Engineer to look after the exchange’s mission critical business systems; oversee daily operations and develop system enhancements as a second line support. This role also requires working closely with business users to analyse business requirements, design and see through implementation.

Professional Requirements:

• Exposure to full software development life cycle of large scale financial system
• 2+ years development experience against at least one of the programming languages below. C++, Java, JavaScript or Python.
• Proficient with object oriented programming concepts and relational database design. Experience with C++ or Oracle RAC is a plus.
• Knowledge of network, understanding mainstream network communication protocols such as HTTP, TCP/IP and UDP
• Experience with Linux/Unix, strong shell scripting skill is preferred
• IT Experiences in financial industry will be an advantage
• Good verbal and written communication capabilities, strong documentation skill

Qualifications:

• University degree in Computer Science, Mathematics, Physics or Engineering
• Passionate, self-motivated with good interpersonal skills
• Hard-working and able to work under pressure to meet tight deadlines
• Proficiency in Mandarin advantageous to liaise with Chinese counterparties
• Able to work flexible shifts and on public holidays

Job Purpose

The job will further strengthen the team’s function as enablers to link the business operational needs to IT in ensuring their objectives are met in the most efficient and effective method.

Job Responsibilities

• Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.
• To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.
• To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues
• To properly document and file testing artefacts and documents into retrievable repositories.
• To prepare test data, monitor testing progress and to log defects.
• Ensure proper closure of the entire testing process within stipulated timelines.
• Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.
• Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.
• Perform product and policy parameter configurations in various systems within the overall project timeline.
• To provide support for post implementation issues.
• To assist in training documentation for internal staff.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Job Requirements

• Minimum Diploma and above
• At least 1 year of working experience with insurance knowledge will be advantageous
• Strong problem solving and good analytical skills.
• Strong attention to details.
• Good time management and the ability to work to tight time schedules.
• High level of integrity, takes accountability of work and good attitude over teamwork.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/4915

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

Responsibilities:

• Act as System Admin for assigned Principals
• Work closely with local IT to ensure smooth system uploads and reporting
• Schedule system reports to relevant stakeholders – COMZ Division and/or Principals
• Sales mapping by customer by Rep for uploading into the different systems
• Weekly and monthly sales overview reports to COMZ management (GM, Biz Unit Managers)
• Monthly sales reports to Finance for billing purposes
• Prepare monthly sales reports per Principal in excel pivot for COMZ managers to use for their monthly sales performance report to Principals
• Prepare monthly sales forecast templates for COMZ managers to input.
• Preparation of monthly Salesmen’s commission and quarterly Manager’s commission for COMZ Management’s review and approval
• Handle customers’ sales queries and/or redirect them to respective Sales Team
• Maintaining A&P tracking reports for HPH & Simple
• Management of access control to all confidential documents and drives upon approval by GM.
• Maintenance of filing systems for Division’s key documents (Price/Bonus Maintenance forms, Request for Return Notes, sample chits etc)
• Follow up with Principals on outstanding price and trade returns documents
• Sorting incoming faxes and forward to relevant parties
• Work with Central Admin/HR in prompt replenishment of stationery/beverages for the Division
• Prepare the necessary for monthly Division meetings – meeting room booking and arrangement, refreshments
• Secretarial support to COMZ management team in arranging travel bookings, meeting and appointments.
• Compliance with ISO procedures, quality systems and COC

Requirements:

• Diploma in any field
• Minimum 3 years of secretarial experience in a sales environment
• Knowledge & skills in MS Office, good command of spoken and written English, good communication and interpersonal, problem-solving and follow-up skills
• Responsible, Adaptable, Meticulous and sense of urgency
• Able to have good communication skills and initiating actions
• High management of work and stress
• Building customer loyalty and contribution to team success

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

General Overview

The successful candidate will liaise closely with other members of the SLNG business groups to deliver services that drive business performance and growth. Our ideal candidate is one who comes from an IT Background, is self-motivated and excels in a fast-paced environment.

Roles and Responsiblities

The candidate shall be responsible for but not be limited to the following duties and responsibilities.

1. Develop an ‘all round’ understanding of the SLNG business model and the roles / responsibilities of the various business groups that are tasked with achieving excellent business performance and deliver operational effectiveness.
2. Liaise with all business groups and external stakeholders to build an understanding of the key IT applications and systems to provide technical, commercial and financial business solutions to fully support the efficient delivery and implementation of business processes into SLNG.
3. Collaborate with cross-functional teams to gather and document business requirements and translate them into functional specifications to meet commercial obligations of the company.
4. Provide recommendations based on analysis and insights to drive process improvements, cost reduction, and system / application enhancement.
5. Collaborate with internal Information Systems team and manage external service providers engaged by SLNG to develop, procure and implement the business processes and IT applications and systems that will be required by SLNG for the effective management of SLNG’s business.
6. Contribute to the deployment of the business processes, IT applications and systems within SLNG and provide familiarization training, as required.
7. Regularly monitor the IT application and systems effectiveness in meeting end user requirements and manage any changes required.
8. Follow up with external service providers on any defects raised and track these to closure.

Work Experience

1. Candidates with 5 - 7 years in IT system implementation and support experience including exposure to Quorum’s Energy Components, SAP Finance modules will be required.
2. Proficient in Microsoft Office (essentially Word, Excel and Power point)
3. Active learner and ‘detail-oriented’ professional with strong analytical and problem solving skills.
4. Ability to quickly develop an in-depth working knowledge of the range of SLNG business activities.
5. Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams and build positive relationships.

Education Requirements

1. Degree in Computer Science / Information Technology / Business from a reputable University.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Job Description

The candidate will be responsible for projects delivery and application support that are related to the Finance business domain. He/she needs to work closely with the user community, external vendors, and other stakeholders.

Maintenance and Support (70%)
• Provide on-going application support.
• Conduct user requirement analysis for enhancements to existing systems, analyse business information needs gathered, translate into requirement specifications, and secure user sign-offs.
• Perform systems and data analysis including analysing existing system/program logic difficulties, and revising the logic and procedures as necessary. Analyses and proposes data integration specifications for data exchanges with other IT systems inside and outside the organization
• Evaluate potential solutions and make recommendations to business users.
• Perform project implementation and application testing according to maintenance and quality assurance procedures and methodologies
• Handle audit queries, and ensure audit and security compliance are met.
• Conduct user training for system enhancements
• Liaise closely with business users and build good rapport
• Liaise closely with vendors or team members in application maintenance, application testing, supporting application patches and upgrades in accordance with methodologies and policies.
• Ensures IT support service targets are met.
• Work closely with business users in annual IT project planning and enhancement prioritization.
• Ensure adherence to policies, standards and quality documentations

Project Management (30%)
• Accountable for the overall successful delivery of project.
• Oversees the delivery of projects to ensure that project targets are met. This includes, amongst others, conducting user requirement analysis, participating in solution design, planning and executing testing, deploying solution to ‘live’ etc.
• Creates and/or reviews project artefacts and deliverables to ensure quality and NUS guidelines and polices are met.
• Manages procurement, including amongst others, preparation and publishing tender specifications, evaluates and recommends potential solutions and/or vendors, contract management etc.
• Liaises closely with business users and builds good rapport
• Liaises closely with vendors to ensure successful delivery of products and/or services in accordance to contract.
• Manages project team to ensure optimization of manpower resources while maintaining a healthy team morale.

Qualifications

• Degree in Information Technology, Computer Science, Computer Engineering or equivalent
• At least 8 years within IT industry, inclusive of 5 years or longer in SAP S/4Hana Functional (FICO) role inclusive of systems design, functional, configuration and user support experience, and at least 3 years’ experience in project management inclusive of one complete cycle in an IT project implementation.
• In-depth knowledge with SAP S/4Hana modules FI/CO/PS/MM/Fixed Asset
• Knowledge in SAP S/4Hana modules FM/GM/Cash Management/Treasury/SD, OpenText Vendor Invoice Management, SAP Concur and SAP Ariba will be an added advantage.
• Good technical knowledge in SAP ABAP, Workflow and Fiori.
• Good grasp of IT technologies, methodologies, architectures, and best practices.
• Strong technical background to coordinate with technical teams to solve complex requirement and integration issues.
• Familiar in the Finance and Procurement business domains.
• Strong business process and analytical skills with the ability to assimilate information quickly and communicate complex requirements and issues clearly and concisely. The ability to understand the business questions that users are trying to get answered is essential.
• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Must be a self-starter and able to work independently with minimum supervision.
• Must be a good team player, proactive in nature, fast learner, highly organized and positive attitude.
• Certification in PMP or CITPM will be an added advantage.
• Experience in Higher Education industry is a bonus.